MW Douro Wine & Spa
From
137 $US
/nuit
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From
137 $US
/nuit
À propos de cet établissement
Passez de purs moments de détente dans l'incroyable spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage. Profitez des nombreuses infrastructures de loisirs offertes par l'hébergemen...
Équipements
Passez de purs moments de détente dans l'incroyable spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage. Profitez des nombreuses infrastructures de loisirs offertes par l'hébergement et qui comprennent notamment une exploitation viticole attenante, une piscine couverte et un bain à remous. Parmi les services et équipements offerts par cet hôtel vous trouvez également l'accès Wi-Fi à Internet gratuit, un service de conciergerie et une aire de pique-nique.
Services de l'établissement
Les équipements et services proposés incluent un centre d'affaires ouvert 24 h/24, des journaux gratuits dans le hall et un service de nettoyage à sec / blanchisserie. Les espaces événements de cet hôtel comprennent un centre de conférence et une salle de réunion. En échange d'un supplément, vous pouvez profiter des services d'une navette vers et depuis l'aéroport. De plus un parking gratuit se trouve dans l'enceinte de l'hébergement.
Repas
Découvrez toutes les spécialités Cuisine à base de sushi de Nikkei & Sushi Experience, l'une des nombreuses tables de cet hôtel qui abrite également 4 restaurants et un café. Pour que vous puissiez faire connaissance avec les autres convives, l'hébergement vous invite à participer à une réception gratuite organisée tous les jours. Si vous avez envie de vous détendre devant un petit verre, pas de panique, l'hébergement abrite un bar / salon et un bar en bord de piscine. Un petit déjeuner continental est servi tous les jours de 08 h 00 à 10 h 30 moyennant un supplément.
Chambres
Les 44 chambres climatisées de l'hébergement vous invitent à la détente et comprennent un minibar et une télévision à écran plat. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde et votre divertissement est assuré par des chaînes par câble. Les salles de bain comprennent des articles de toilette de luxe et un sèche-cheveux. Les équipements et services offerts par l'hébergement comprennent un téléphone, mais aussi un coffre-fort et un bureau.
Emplacement
Pratique pour explorer Santa Marta de Penaguião, MW Douro Wine & Spa vous fait profiter dans le quartier historique et se trouve à moins de 10 minutes en voiture de Caves Santa Marta et Plage de la Rivière Fornelos. Cet hôtel avec golf se trouve à 7,9 km de Centre Culturel et Récréatif d'Arrabães et à 8,1 km de Musée de Vila Velha.
À proximité
Plage de la Rivière Fornelos(4.7 miles)
Caves Santa Marta(4.7 miles)
Centre Culturel et Récréatif d'Arrabães(4.9 miles)
Musée de Vila Velha(5 miles)
Cathédrale de Vila Real(5.2 miles)
Chapelle Nova(5.2 miles)
Centre Culturel Régional de Vila Real(5.4 miles)
Église de São Pedro(5.5 miles)
Musée Ethnographique de Vila Real(5.5 miles)
Parc Canin de Lordelo(5.5 miles)
Belvédère de Trás-do-Cimetière(5.6 miles)
Jardin de Carreira(5.9 miles)
Centre Culturel Lordelense(6 miles)
Pont de Piscais(7.1 miles)
Église São João Baptista(7.1 miles)
Aéroport de Vila Real (VRL)(9.3 miles)
Aéroport de Porto Dr. Francisco Sá Carneiro (OPO)(61.8 miles)
Parking
Navette aéroport
Restaurant
Piscine
Service en chambre
Service de voiturier
Emplacement
Rua Marechal Teixeira Rebelo Nº 136, Cumieira, Cumieira, Santa Marta de Penaguião, Portugal
Plage de la Rivière Fornelos (4.7 miles)
Caves Santa Marta (4.7 miles)
Centre Culturel et Récréatif d'Arrabães (4.9 miles)
Musée de Vila Velha (5 miles)
Cathédrale de Vila Real (5.2 miles)
Chapelle Nova (5.2 miles)
Options de chambre
9
Chambre Double Deluxe, vue vignoble
Détails de la chambre
1 Grand Lit Double
Couchages 2
BalconClimatisationChauffageWi-Fi (gratuit)
6
Chambre Double Deluxe
Détails de la chambre
1 Grand Lit Double
Couchages 2
ClimatisationChauffageWi-Fi (gratuit)
10
Suite Junior
Détails de la chambre
1 Très Grand Lit Double
et 1 Canapé-Lit
Couchages 3
53 ft²
Salle à manger séparéeClimatisationChauffageWi-Fi (gratuit)
5
Suite Supérieure
Détails de la chambre
1 Très Grand Lit Double
et 1 Canapé-Lit
Couchages 3
ClimatisationChauffageWi-Fi (gratuit)
4
Chambre Double Deluxe, terrasse
Détails de la chambre
1 Grand Lit Double
Couchages 2
ClimatisationChauffageWi-Fi (gratuit)Patio
Avis des voyageurs sur MW Douro Wine & Spa
8.2
Très bien
Basé sur 102 avis vérifiés
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
Au MW Douro Wine & Spa, les clients apprécient les vues panoramiques sur les vignobles et le cadre paisible, tout en notant l'isolement de l'établissement et la nécessité d'avoir une voiture. Les chambres sont modernes et confortables, mais le service est souvent inégal en raison d'un manque de personnel et de réponses lentes.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
Au MW Douro Wine & Spa, les clients apprécient les vues panoramiques sur les vignobles et le cadre paisible, tout en notant l'isolement de l'établissement et la nécessité d'avoir une voiture. Les chambres sont modernes et confortables, mais le service est souvent inégal en raison d'un manque de personnel et de réponses lentes.
Le spa et la piscine intérieure chauffée sont très appréciés, bien que la piscine extérieure et certaines installations soient parfois mal entretenues, avec des fermetures occasionnelles, une chaleur étouffante dans la salle de sport et une surveillance limitée. La propreté et l'entretien sont variables : certains signalent des zones poussiéreuses, des serviettes tachées et des problèmes d'entretien sporadiques, tandis que les chambres sont généralement bien rangées. La nourriture est généralement appréciée et le petit déjeuner correct, mais les menus et la carte des vins peuvent être limités, les prix semblent élevés à certains, et le déjeuner n'est pas toujours proposé. Dans l'ensemble, cet établissement convient aux voyageurs à la recherche d'une retraite paisible, qui peuvent accepter quelques incohérences au niveau du service et des installations.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Les installations de spa intérieures et la piscine chauffée sont appréciées, certains utilisant la salle de sport et le sauna. Les installations sont inégales : la piscine extérieure est parfois fermée ou mal entretenue, la salle de sport peut être chaude, et les espaces spa/piscine peuvent être fréquentés ou peu surveillés.
Avis de voyageur à ce sujet
8
Elaine
21 oct. 2025
·
A séjourné 1 nuit
SPA感覺放鬆👍職員很友善，酒店經理很好，盡量配合客人需求，令客人感覺安心舒適。 餐廳只有提供早餐及晚餐，質素做得很好，食物好味道，餐廳職員也很用心和友善對待客人。
SPA感覺放鬆👍職員很友善，酒店經理很好，盡量配合客人需求，令客人感覺安心舒適。 餐廳只有提供早餐及晚餐，質素做得很好，食物好味道，餐廳職員也很用心和友善對待客人。
6
MANUELA
19 août 2024
·
A séjourné 2 nuits
Déçue de l’hôtel, de son environnement, piscine qui donne directement sur le parking, la poussière est au rdv dans la chambre et également dans les parties communes, idem pour la moquette du couloir des chambres les miettes sont restées au sol 3 jours, literie de qualité,le personnel est très agréable, le petit déjeuner est sans plus, pas de jus d’orange naturel, le restaurant est correct, cela reste un bon rapport qualité prix
Déçue de l’hôtel, de son environnement, piscine qui donne directement sur le parking, la poussière est au rdv dans la chambre et également dans les parties communes, idem pour la moquette du couloir des chambres les miettes sont restées au sol 3 jours, literie de qualité,le personnel est très agréable, le petit déjeuner est sans plus, pas de jus d’orange naturel, le restaurant est correct, cela reste un bon rapport qualité prix
10
MP
23 avr. 2023
·
A séjourné 1 nuit
Excelente em tudo, a voltar!! 24 hour Spa is amazing
Excelente em tudo, a voltar!! 24 hour Spa is amazing
2
Goncalo
10 sept. 2025
·
A séjourné 4 nuits
Atenção Quem quer que esteja a pensar ficar hospedado neste hotel, por favor não o faça! Qualquer ponto positivo que possa eventualmente existir, não supera todos os pontos negativos.Não existe staff, fizemos check in ao fim de largos minutos e foi o bar men que nos atendeu. Pequeno almoço muito fraco,só havia uma pessoa na área que fazia literalmente tudo: limpar mesas, reposição, cozinhava… uma moça por sinal muito simpática e que mesmo a lutar para conseguir manter alguma organização ( impossível) mantinha um sorriso e simpatia. Elevador avariado durante dias. Zona de spa e piscina sem supervisão alguma, não vimos ninguém do staff nestas zonas nos 4 dias que ficamos hospedados. Piscina e áreas circundantes muito sujas e sem manutenção. Dentro do banho turco o cheiro era muito mau. Ficamos numa suíte com boas áreas, no entanto o ar condicionado era insuficiente, dormimos de portas abertas. Não havia toalhas para todos. Ao segundo dia acabou o gel de duche o qual não foi mais reposto. Toalhas da piscina manchada de lixívia e rotas. Nódoas também de lixívia na carpete dos corredores. Podia continuar a descrever muito mais… resumindo: não existe manutenção. Nem sei como continua a funcionar já para não falar de estar qualificado como sendo um hotel de 5 estrelas….
Atenção Quem quer que esteja a pensar ficar hospedado neste hotel, por favor não o faça! Qualquer ponto positivo que possa eventualmente existir, não supera todos os pontos negativos.Não existe staff, fizemos check in ao fim de largos minutos e foi o bar men que nos atendeu. Pequeno almoço muito fraco,só havia uma pessoa na área que fazia literalmente tudo: limpar mesas, reposição, cozinhava… uma moça por sinal muito simpática e que mesmo a lutar para conseguir manter alguma organização ( impossível) mantinha um sorriso e simpatia. Elevador avariado durante dias. Zona de spa e piscina sem supervisão alguma, não vimos ninguém do staff nestas zonas nos 4 dias que ficamos hospedados. Piscina e áreas circundantes muito sujas e sem manutenção. Dentro do banho turco o cheiro era muito mau. Ficamos numa suíte com boas áreas, no entanto o ar condicionado era insuficiente, dormimos de portas abertas. Não havia toalhas para todos. Ao segundo dia acabou o gel de duche o qual não foi mais reposto. Toalhas da piscina manchada de lixívia e rotas. Nódoas também de lixívia na carpete dos corredores. Podia continuar a descrever muito mais… resumindo: não existe manutenção. Nem sei como continua a funcionar já para não falar de estar qualificado como sendo um hotel de 5 estrelas….
8
Ariane
12 août 2023
·
A séjourné 2 nuits
Très bel hôtel. Les chambres avec vue sur les vignes sont magnifiques. Par contre, il manque de personnel et les employés ne communiquent pas vraiment entre eux. Nous avons achetés une demi pension (avec 2 repas inclus) mais ceux-ci nous ont été chargés. Nous avons dû le mentionner à chaque fois aux personnels, mais malgré tout, ils les ont ajoutés sur la facture. Heureusement, après discussion lors du check out, nous avons pu les retirer de la facture. Vérifier attentivement votre facture au départ si vous prenez la demie pension!!!!! De plus, personne nous a expliqué ce qui était inclus dans les repas « demi pension » et ils ne semblaient pas vraiment le savoir. Nous devions expliquer de nouveau notre forfait à chaque changement de personnel. Bref, c’était bien, mais jamais clair. Par contre, la piscine est très belle (même si petite pour le nombre de personnes) et le gym très complet pour un hôtel. La localisation de l’hôtel est également très bien pour visiter les vignobles (à 30 minutes de Peso da Régua et à 1h de Pinhão).
Très bel hôtel. Les chambres avec vue sur les vignes sont magnifiques. Par contre, il manque de personnel et les employés ne communiquent pas vraiment entre eux. Nous avons achetés une demi pension (avec 2 repas inclus) mais ceux-ci nous ont été chargés. Nous avons dû le mentionner à chaque fois aux personnels, mais malgré tout, ils les ont ajoutés sur la facture. Heureusement, après discussion lors du check out, nous avons pu les retirer de la facture. Vérifier attentivement votre facture au départ si vous prenez la demie pension!!!!! De plus, personne nous a expliqué ce qui était inclus dans les repas « demi pension » et ils ne semblaient pas vraiment le savoir. Nous devions expliquer de nouveau notre forfait à chaque changement de personnel. Bref, c’était bien, mais jamais clair. Par contre, la piscine est très belle (même si petite pour le nombre de personnes) et le gym très complet pour un hôtel. La localisation de l’hôtel est également très bien pour visiter les vignobles (à 30 minutes de Peso da Régua et à 1h de Pinhão).
6
Anji
27 août 2024
·
A séjourné 1 nuit
Nice view, rooms are great but the services are not there. Probably under staffed and under trained teams, while super nice people, it was not the experience you expect at a 5 stars hotel. Also several area appear to be unfinished such as the outdoor pool, probably the worst.
Nice view, rooms are great but the services are not there. Probably under staffed and under trained teams, while super nice people, it was not the experience you expect at a 5 stars hotel. Also several area appear to be unfinished such as the outdoor pool, probably the worst.
8
Diogo
4 sept. 2025
·
A séjourné 1 nuit
Funcionários excelentes, quarto limpo, SPA deixou a desejar.
Funcionários excelentes, quarto limpo, SPA deixou a desejar.
10
Luzius
7 mai 2025
·
A séjourné 5 nuits
Sehr schönes Hotel in einem traumhaften Garten. Gutes Restaurant, schönes Bad/Hallenbad. Gute Lage, nahe von Porto
Sehr schönes Hotel in einem traumhaften Garten. Gutes Restaurant, schönes Bad/Hallenbad. Gute Lage, nahe von Porto
8
David
17 avr. 2024
·
A séjourné 2 nuits
We enjoyed our stay here, and they arranged a wonderful day of wine tasting and a cooking class for us. The things we did not like, though, were that the gym in the basement was very warm, and also the outdoor pool was not open, even though it was quite hot out. The breakfast was nice. There is not much to do in the immediate area, so you would want to have a car, or a driver arranged for your time there. We did not use any of the spa services. They have bikes to use, but we did not inquire about where you would take them.
We enjoyed our stay here, and they arranged a wonderful day of wine tasting and a cooking class for us. The things we did not like, though, were that the gym in the basement was very warm, and also the outdoor pool was not open, even though it was quite hot out. The breakfast was nice. There is not much to do in the immediate area, so you would want to have a car, or a driver arranged for your time there. We did not use any of the spa services. They have bikes to use, but we did not inquire about where you would take them.
6
Natasha
21 août 2023
·
A séjourné 3 nuits
Service staff is nice but very slow. keep having to ask for items that should be standard in rooms of 5 star hotels eg room service menu, wine bottle opener, wine glasses which they never ended up bringing any even though I requested it 2 times. No robes or slippers in room. Spa fully booked for 3 days. I mean.. isn’t this a “wine and spa” hotel? Hotel is pretty and location is incredible but could do better at being clean. Elevators and elevator buttons are dirty, windows around property are dirty, gym equipment not cleaned (sweat marks and sticky equipment), they let many small children use the gym like a jungle gym when trying to work out, left dishes on tables, pool is nice but surrounding needs to be landscaped. Unfortunately not a true 5 star hotel but beautiful location and because hotel is new ish it still looks decent. Should be a 3.5 or 4 star based on amenities and service. Quite disappointing for the cost of it. Restaurant staff was nice and helpful. Just needs an overhaul in management.
Service staff is nice but very slow. keep having to ask for items that should be standard in rooms of 5 star hotels eg room service menu, wine bottle opener, wine glasses which they never ended up bringing any even though I requested it 2 times. No robes or slippers in room. Spa fully booked for 3 days. I mean.. isn’t this a “wine and spa” hotel? Hotel is pretty and location is incredible but could do better at being clean. Elevators and elevator buttons are dirty, windows around property are dirty, gym equipment not cleaned (sweat marks and sticky equipment), they let many small children use the gym like a jungle gym when trying to work out, left dishes on tables, pool is nice but surrounding needs to be landscaped. Unfortunately not a true 5 star hotel but beautiful location and because hotel is new ish it still looks decent. Should be a 3.5 or 4 star based on amenities and service. Quite disappointing for the cost of it. Restaurant staff was nice and helpful. Just needs an overhaul in management.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
Les commentaires sur la propreté sont mitigés : certains notent des chambres propres, tandis que d'autres signalent des chambres et des espaces communs poussiéreux, des serviettes et des tapis tachés ou usés, des abords de piscine sales et des problèmes d'entretien occasionnels.
Avis de voyageur à ce sujet
6
MANUELA
19 août 2024
·
A séjourné 2 nuits
Déçue de l’hôtel, de son environnement, piscine qui donne directement sur le parking, la poussière est au rdv dans la chambre et également dans les parties communes, idem pour la moquette du couloir des chambres les miettes sont restées au sol 3 jours, literie de qualité,le personnel est très agréable, le petit déjeuner est sans plus, pas de jus d’orange naturel, le restaurant est correct, cela reste un bon rapport qualité prix
Déçue de l’hôtel, de son environnement, piscine qui donne directement sur le parking, la poussière est au rdv dans la chambre et également dans les parties communes, idem pour la moquette du couloir des chambres les miettes sont restées au sol 3 jours, literie de qualité,le personnel est très agréable, le petit déjeuner est sans plus, pas de jus d’orange naturel, le restaurant est correct, cela reste un bon rapport qualité prix
6
Neela
15 sept. 2023
·
A séjourné 2 nuits
NOT a 5 star hotel by a long shot but has a gorgeous view. Here are some findings from our stay: Parking has no elevator (drop your bags at reception before parking if you have large luggage). No robes/slippers provided (isn’t this standard in a 5 star hotel?!). You need a swim cap to use the indoor pool. There are no refreshment services at the outdoor pool. No do not disturb signs for the room door. No coffee or tea facilities in room. Offer no wine experiences (as per website) - don’t be fooled, they have none and no partnerships. You need to arrange them yourself and have to drive yourself everywhere (they are not located close to any) - considering they call themselves a wine and spa hotel … very disappointing! They are clearly understaffed so some bar staff you’ll also notice are plating your dinner too. Small and limited wine menu and very limited restaurant menu (items frequently run out). One-way doors to the balcony by the restaurant (we got locked out and had to knock on the window for another guest to let us back in). The restaurant staff are amazing, our waiter was so attentive and his english was excellent. So too was our check-in and check-out staff. All in all, wouldn’t stay here again. Definitely not a 5* as they advise, more like a 3*. Not bad but wouldn’t recommend.
NOT a 5 star hotel by a long shot but has a gorgeous view. Here are some findings from our stay: Parking has no elevator (drop your bags at reception before parking if you have large luggage). No robes/slippers provided (isn’t this standard in a 5 star hotel?!). You need a swim cap to use the indoor pool. There are no refreshment services at the outdoor pool. No do not disturb signs for the room door. No coffee or tea facilities in room. Offer no wine experiences (as per website) - don’t be fooled, they have none and no partnerships. You need to arrange them yourself and have to drive yourself everywhere (they are not located close to any) - considering they call themselves a wine and spa hotel … very disappointing! They are clearly understaffed so some bar staff you’ll also notice are plating your dinner too. Small and limited wine menu and very limited restaurant menu (items frequently run out). One-way doors to the balcony by the restaurant (we got locked out and had to knock on the window for another guest to let us back in). The restaurant staff are amazing, our waiter was so attentive and his english was excellent. So too was our check-in and check-out staff. All in all, wouldn’t stay here again. Definitely not a 5* as they advise, more like a 3*. Not bad but wouldn’t recommend.
2
Goncalo
10 sept. 2025
·
A séjourné 4 nuits
Atenção Quem quer que esteja a pensar ficar hospedado neste hotel, por favor não o faça! Qualquer ponto positivo que possa eventualmente existir, não supera todos os pontos negativos.Não existe staff, fizemos check in ao fim de largos minutos e foi o bar men que nos atendeu. Pequeno almoço muito fraco,só havia uma pessoa na área que fazia literalmente tudo: limpar mesas, reposição, cozinhava… uma moça por sinal muito simpática e que mesmo a lutar para conseguir manter alguma organização ( impossível) mantinha um sorriso e simpatia. Elevador avariado durante dias. Zona de spa e piscina sem supervisão alguma, não vimos ninguém do staff nestas zonas nos 4 dias que ficamos hospedados. Piscina e áreas circundantes muito sujas e sem manutenção. Dentro do banho turco o cheiro era muito mau. Ficamos numa suíte com boas áreas, no entanto o ar condicionado era insuficiente, dormimos de portas abertas. Não havia toalhas para todos. Ao segundo dia acabou o gel de duche o qual não foi mais reposto. Toalhas da piscina manchada de lixívia e rotas. Nódoas também de lixívia na carpete dos corredores. Podia continuar a descrever muito mais… resumindo: não existe manutenção. Nem sei como continua a funcionar já para não falar de estar qualificado como sendo um hotel de 5 estrelas….
Atenção Quem quer que esteja a pensar ficar hospedado neste hotel, por favor não o faça! Qualquer ponto positivo que possa eventualmente existir, não supera todos os pontos negativos.Não existe staff, fizemos check in ao fim de largos minutos e foi o bar men que nos atendeu. Pequeno almoço muito fraco,só havia uma pessoa na área que fazia literalmente tudo: limpar mesas, reposição, cozinhava… uma moça por sinal muito simpática e que mesmo a lutar para conseguir manter alguma organização ( impossível) mantinha um sorriso e simpatia. Elevador avariado durante dias. Zona de spa e piscina sem supervisão alguma, não vimos ninguém do staff nestas zonas nos 4 dias que ficamos hospedados. Piscina e áreas circundantes muito sujas e sem manutenção. Dentro do banho turco o cheiro era muito mau. Ficamos numa suíte com boas áreas, no entanto o ar condicionado era insuficiente, dormimos de portas abertas. Não havia toalhas para todos. Ao segundo dia acabou o gel de duche o qual não foi mais reposto. Toalhas da piscina manchada de lixívia e rotas. Nódoas também de lixívia na carpete dos corredores. Podia continuar a descrever muito mais… resumindo: não existe manutenção. Nem sei como continua a funcionar já para não falar de estar qualificado como sendo um hotel de 5 estrelas….
6
Anji
27 août 2024
·
A séjourné 1 nuit
Nice view, rooms are great but the services are not there. Probably under staffed and under trained teams, while super nice people, it was not the experience you expect at a 5 stars hotel. Also several area appear to be unfinished such as the outdoor pool, probably the worst.
Nice view, rooms are great but the services are not there. Probably under staffed and under trained teams, while super nice people, it was not the experience you expect at a 5 stars hotel. Also several area appear to be unfinished such as the outdoor pool, probably the worst.
8
Diogo
4 sept. 2025
·
A séjourné 1 nuit
Funcionários excelentes, quarto limpo, SPA deixou a desejar.
Funcionários excelentes, quarto limpo, SPA deixou a desejar.
8
Eva
16 févr. 2024
·
A séjourné 2 nuits
Staff disponível e simpático. Muito atencioso. Limpeza boa. Quarto confortável. No entanto, noutros aspetos, nomeadamente poucas pessoas a atender dado a baixa ocupação, compromete o serviço geral exigido num hotel supostamente de 5 estrelas.
Staff disponível e simpático. Muito atencioso. Limpeza boa. Quarto confortável. No entanto, noutros aspetos, nomeadamente poucas pessoas a atender dado a baixa ocupação, compromete o serviço geral exigido num hotel supostamente de 5 estrelas.
4
Alan
17 sept. 2023
·
A séjourné 2 nuits
Prior to arriving 8 emails were not answered. Phone calls went unanswered, on one occasion when the phone was answered it was after 25 attempts. Lack of staff. For a Spa - lack of spa staff - who whilst competent lacked a smile. Pool and pool area needs a clean. Room service menus very limited. Room service exceptionally slow. Al in all explains the lack of guests.
Prior to arriving 8 emails were not answered. Phone calls went unanswered, on one occasion when the phone was answered it was after 25 attempts. Lack of staff. For a Spa - lack of spa staff - who whilst competent lacked a smile. Pool and pool area needs a clean. Room service menus very limited. Room service exceptionally slow. Al in all explains the lack of guests.
8
Maria Helena
29 oct. 2025
·
A séjourné 2 nuits
Clean rooms. Friendly staff.
Clean rooms. Friendly staff.
6
Natasha
21 août 2023
·
A séjourné 3 nuits
Service staff is nice but very slow. keep having to ask for items that should be standard in rooms of 5 star hotels eg room service menu, wine bottle opener, wine glasses which they never ended up bringing any even though I requested it 2 times. No robes or slippers in room. Spa fully booked for 3 days. I mean.. isn’t this a “wine and spa” hotel? Hotel is pretty and location is incredible but could do better at being clean. Elevators and elevator buttons are dirty, windows around property are dirty, gym equipment not cleaned (sweat marks and sticky equipment), they let many small children use the gym like a jungle gym when trying to work out, left dishes on tables, pool is nice but surrounding needs to be landscaped. Unfortunately not a true 5 star hotel but beautiful location and because hotel is new ish it still looks decent. Should be a 3.5 or 4 star based on amenities and service. Quite disappointing for the cost of it. Restaurant staff was nice and helpful. Just needs an overhaul in management.
Service staff is nice but very slow. keep having to ask for items that should be standard in rooms of 5 star hotels eg room service menu, wine bottle opener, wine glasses which they never ended up bringing any even though I requested it 2 times. No robes or slippers in room. Spa fully booked for 3 days. I mean.. isn’t this a “wine and spa” hotel? Hotel is pretty and location is incredible but could do better at being clean. Elevators and elevator buttons are dirty, windows around property are dirty, gym equipment not cleaned (sweat marks and sticky equipment), they let many small children use the gym like a jungle gym when trying to work out, left dishes on tables, pool is nice but surrounding needs to be landscaped. Unfortunately not a true 5 star hotel but beautiful location and because hotel is new ish it still looks decent. Should be a 3.5 or 4 star based on amenities and service. Quite disappointing for the cost of it. Restaurant staff was nice and helpful. Just needs an overhaul in management.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les chambres sont modernes, spacieuses et confortables, dont beaucoup offrent une vue impressionnante sur les vignobles ou la vallée et une atmosphère calme la nuit.
Avis de voyageur à ce sujet
8
Ana
4 févr. 2023
·
A séjourné 1 nuit
Excelente piscina interior a mais de 30°C. Serviço muito simpático e atento. Valores das refeições e bebidas excessivamente caras, aproveitando o facto de o hotel estar num sítio muito isolado e com poucas alternativas boas sem ter que percorrer estradas de curvas incessantes e praticamente sem iluminação pública. Bom pequeno almoço com sumos naturais excelentes e ovos feitos no momento. Doces típicos caseiros em vez do donuts/queques habituais teriam sido apreciados. Estacionamento gratuito com 2 lugares de carregamento eléctrico. A suite é gigante. Oferta de água, café e natinhas à chegada. Acrescentaria cortinados que tapem completamente as inúmeras janelas e uma melhor caminha para as crianças (os sofás cama são sempre desconfortáveis).
Excelente piscina interior a mais de 30°C. Serviço muito simpático e atento. Valores das refeições e bebidas excessivamente caras, aproveitando o facto de o hotel estar num sítio muito isolado e com poucas alternativas boas sem ter que percorrer estradas de curvas incessantes e praticamente sem iluminação pública. Bom pequeno almoço com sumos naturais excelentes e ovos feitos no momento. Doces típicos caseiros em vez do donuts/queques habituais teriam sido apreciados. Estacionamento gratuito com 2 lugares de carregamento eléctrico. A suite é gigante. Oferta de água, café e natinhas à chegada. Acrescentaria cortinados que tapem completamente as inúmeras janelas e uma melhor caminha para as crianças (os sofás cama são sempre desconfortáveis).
10
MIGUEL
7 août 2023
·
A séjourné 3 nuits
Great property, well-appointed rooms, gym, pool. The entire staff is absolutely amazing and committed, namely Carlos, Tiago and Rafael who made it a great stay.
Great property, well-appointed rooms, gym, pool. The entire staff is absolutely amazing and committed, namely Carlos, Tiago and Rafael who made it a great stay.
8
Paul
13 oct. 2022
·
A séjourné 3 nuits
Nice views from the rooms. Modern amenities and friendly attentive staff
Nice views from the rooms. Modern amenities and friendly attentive staff
10
Maria
1 juil. 2022
·
A séjourné 1 nuit
Check-in was seamless. They seat you and offer you welcome drinks. Parking is free with the options for valet or self-parking. We chose the rooms with terrace and views - this is the only way to go! The location’s amazing not to take advantage to wake up to the wonderful views. The facilities are great - i used the gym, indoor pool, sauna. There’s also an outdoor pool, good for a warm day. Shame we only stayed for 1 night, will definitely come back and stay longer.
Check-in was seamless. They seat you and offer you welcome drinks. Parking is free with the options for valet or self-parking. We chose the rooms with terrace and views - this is the only way to go! The location’s amazing not to take advantage to wake up to the wonderful views. The facilities are great - i used the gym, indoor pool, sauna. There’s also an outdoor pool, good for a warm day. Shame we only stayed for 1 night, will definitely come back and stay longer.
8
Brian
29 sept. 2025
·
A séjourné 2 nuits
A nice property and very quiet at night.
A nice property and very quiet at night.
6
Anji
27 août 2024
·
A séjourné 1 nuit
Nice view, rooms are great but the services are not there. Probably under staffed and under trained teams, while super nice people, it was not the experience you expect at a 5 stars hotel. Also several area appear to be unfinished such as the outdoor pool, probably the worst.
Nice view, rooms are great but the services are not there. Probably under staffed and under trained teams, while super nice people, it was not the experience you expect at a 5 stars hotel. Also several area appear to be unfinished such as the outdoor pool, probably the worst.
8
Emanuel
14 août 2022
·
A séjourné 1 nuit
Nice hotel with big room, good service and good breakfast. The surroundings are not very interesting and the Douro river is quite far.
Nice hotel with big room, good service and good breakfast. The surroundings are not very interesting and the Douro river is quite far.
10
Silvana Borges da
24 oct. 2023
·
Local retirado mas excelente, a vista do vale é espetacular, restaurante maravilhoso, café da manhã muito bom com produtos frescos, quartos modernos e bem equipados, atendimento atencioso, enfim, uma experiência a repetir!
Local retirado mas excelente, a vista do vale é espetacular, restaurante maravilhoso, café da manhã muito bom com produtos frescos, quartos modernos e bem equipados, atendimento atencioso, enfim, uma experiência a repetir!
10
Laura
28 mars 2024
·
A séjourné 1 nuit
Great stay! Wonderfully friendly & professional staff. Amazing views of the valley!
Great stay! Wonderfully friendly & professional staff. Amazing views of the valley!
8
Ronald
13 oct. 2023
·
A séjourné 4 nuits
Good property with beautiful rooms that offer views of the surrounding vineyards. A little remote in terms of activities outside of the hotel. Food at the hotel restaurant was good but the menu was somewhat limited.
Good property with beautiful rooms that offer views of the surrounding vineyards. A little remote in terms of activities outside of the hotel. Food at the hotel restaurant was good but the menu was somewhat limited.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le personnel est souvent décrit comme aimable et attentionné, en particulier au restaurant. Le service global est inconstant, avec un manque de personnel, des réponses lentes, un manque d'organisation et des problèmes de communication avant l'arrivée ou de facturation signalés.
Avis de voyageur à ce sujet
8
Elaine
21 oct. 2025
·
A séjourné 1 nuit
SPA感覺放鬆👍職員很友善，酒店經理很好，盡量配合客人需求，令客人感覺安心舒適。 餐廳只有提供早餐及晚餐，質素做得很好，食物好味道，餐廳職員也很用心和友善對待客人。
SPA感覺放鬆👍職員很友善，酒店經理很好，盡量配合客人需求，令客人感覺安心舒適。 餐廳只有提供早餐及晚餐，質素做得很好，食物好味道，餐廳職員也很用心和友善對待客人。
6
Neela
15 sept. 2023
·
A séjourné 2 nuits
NOT a 5 star hotel by a long shot but has a gorgeous view. Here are some findings from our stay: Parking has no elevator (drop your bags at reception before parking if you have large luggage). No robes/slippers provided (isn’t this standard in a 5 star hotel?!). You need a swim cap to use the indoor pool. There are no refreshment services at the outdoor pool. No do not disturb signs for the room door. No coffee or tea facilities in room. Offer no wine experiences (as per website) - don’t be fooled, they have none and no partnerships. You need to arrange them yourself and have to drive yourself everywhere (they are not located close to any) - considering they call themselves a wine and spa hotel … very disappointing! They are clearly understaffed so some bar staff you’ll also notice are plating your dinner too. Small and limited wine menu and very limited restaurant menu (items frequently run out). One-way doors to the balcony by the restaurant (we got locked out and had to knock on the window for another guest to let us back in). The restaurant staff are amazing, our waiter was so attentive and his english was excellent. So too was our check-in and check-out staff. All in all, wouldn’t stay here again. Definitely not a 5* as they advise, more like a 3*. Not bad but wouldn’t recommend.
NOT a 5 star hotel by a long shot but has a gorgeous view. Here are some findings from our stay: Parking has no elevator (drop your bags at reception before parking if you have large luggage). No robes/slippers provided (isn’t this standard in a 5 star hotel?!). You need a swim cap to use the indoor pool. There are no refreshment services at the outdoor pool. No do not disturb signs for the room door. No coffee or tea facilities in room. Offer no wine experiences (as per website) - don’t be fooled, they have none and no partnerships. You need to arrange them yourself and have to drive yourself everywhere (they are not located close to any) - considering they call themselves a wine and spa hotel … very disappointing! They are clearly understaffed so some bar staff you’ll also notice are plating your dinner too. Small and limited wine menu and very limited restaurant menu (items frequently run out). One-way doors to the balcony by the restaurant (we got locked out and had to knock on the window for another guest to let us back in). The restaurant staff are amazing, our waiter was so attentive and his english was excellent. So too was our check-in and check-out staff. All in all, wouldn’t stay here again. Definitely not a 5* as they advise, more like a 3*. Not bad but wouldn’t recommend.
10
MIGUEL
7 août 2023
·
A séjourné 3 nuits
Great property, well-appointed rooms, gym, pool. The entire staff is absolutely amazing and committed, namely Carlos, Tiago and Rafael who made it a great stay.
Great property, well-appointed rooms, gym, pool. The entire staff is absolutely amazing and committed, namely Carlos, Tiago and Rafael who made it a great stay.
2
Goncalo
10 sept. 2025
·
A séjourné 4 nuits
Atenção Quem quer que esteja a pensar ficar hospedado neste hotel, por favor não o faça! Qualquer ponto positivo que possa eventualmente existir, não supera todos os pontos negativos.Não existe staff, fizemos check in ao fim de largos minutos e foi o bar men que nos atendeu. Pequeno almoço muito fraco,só havia uma pessoa na área que fazia literalmente tudo: limpar mesas, reposição, cozinhava… uma moça por sinal muito simpática e que mesmo a lutar para conseguir manter alguma organização ( impossível) mantinha um sorriso e simpatia. Elevador avariado durante dias. Zona de spa e piscina sem supervisão alguma, não vimos ninguém do staff nestas zonas nos 4 dias que ficamos hospedados. Piscina e áreas circundantes muito sujas e sem manutenção. Dentro do banho turco o cheiro era muito mau. Ficamos numa suíte com boas áreas, no entanto o ar condicionado era insuficiente, dormimos de portas abertas. Não havia toalhas para todos. Ao segundo dia acabou o gel de duche o qual não foi mais reposto. Toalhas da piscina manchada de lixívia e rotas. Nódoas também de lixívia na carpete dos corredores. Podia continuar a descrever muito mais… resumindo: não existe manutenção. Nem sei como continua a funcionar já para não falar de estar qualificado como sendo um hotel de 5 estrelas….
Atenção Quem quer que esteja a pensar ficar hospedado neste hotel, por favor não o faça! Qualquer ponto positivo que possa eventualmente existir, não supera todos os pontos negativos.Não existe staff, fizemos check in ao fim de largos minutos e foi o bar men que nos atendeu. Pequeno almoço muito fraco,só havia uma pessoa na área que fazia literalmente tudo: limpar mesas, reposição, cozinhava… uma moça por sinal muito simpática e que mesmo a lutar para conseguir manter alguma organização ( impossível) mantinha um sorriso e simpatia. Elevador avariado durante dias. Zona de spa e piscina sem supervisão alguma, não vimos ninguém do staff nestas zonas nos 4 dias que ficamos hospedados. Piscina e áreas circundantes muito sujas e sem manutenção. Dentro do banho turco o cheiro era muito mau. Ficamos numa suíte com boas áreas, no entanto o ar condicionado era insuficiente, dormimos de portas abertas. Não havia toalhas para todos. Ao segundo dia acabou o gel de duche o qual não foi mais reposto. Toalhas da piscina manchada de lixívia e rotas. Nódoas também de lixívia na carpete dos corredores. Podia continuar a descrever muito mais… resumindo: não existe manutenção. Nem sei como continua a funcionar já para não falar de estar qualificado como sendo um hotel de 5 estrelas….
8
Ariane
12 août 2023
·
A séjourné 2 nuits
Très bel hôtel. Les chambres avec vue sur les vignes sont magnifiques. Par contre, il manque de personnel et les employés ne communiquent pas vraiment entre eux. Nous avons achetés une demi pension (avec 2 repas inclus) mais ceux-ci nous ont été chargés. Nous avons dû le mentionner à chaque fois aux personnels, mais malgré tout, ils les ont ajoutés sur la facture. Heureusement, après discussion lors du check out, nous avons pu les retirer de la facture. Vérifier attentivement votre facture au départ si vous prenez la demie pension!!!!! De plus, personne nous a expliqué ce qui était inclus dans les repas « demi pension » et ils ne semblaient pas vraiment le savoir. Nous devions expliquer de nouveau notre forfait à chaque changement de personnel. Bref, c’était bien, mais jamais clair. Par contre, la piscine est très belle (même si petite pour le nombre de personnes) et le gym très complet pour un hôtel. La localisation de l’hôtel est également très bien pour visiter les vignobles (à 30 minutes de Peso da Régua et à 1h de Pinhão).
Très bel hôtel. Les chambres avec vue sur les vignes sont magnifiques. Par contre, il manque de personnel et les employés ne communiquent pas vraiment entre eux. Nous avons achetés une demi pension (avec 2 repas inclus) mais ceux-ci nous ont été chargés. Nous avons dû le mentionner à chaque fois aux personnels, mais malgré tout, ils les ont ajoutés sur la facture. Heureusement, après discussion lors du check out, nous avons pu les retirer de la facture. Vérifier attentivement votre facture au départ si vous prenez la demie pension!!!!! De plus, personne nous a expliqué ce qui était inclus dans les repas « demi pension » et ils ne semblaient pas vraiment le savoir. Nous devions expliquer de nouveau notre forfait à chaque changement de personnel. Bref, c’était bien, mais jamais clair. Par contre, la piscine est très belle (même si petite pour le nombre de personnes) et le gym très complet pour un hôtel. La localisation de l’hôtel est également très bien pour visiter les vignobles (à 30 minutes de Peso da Régua et à 1h de Pinhão).
6
Anji
27 août 2024
·
A séjourné 1 nuit
Nice view, rooms are great but the services are not there. Probably under staffed and under trained teams, while super nice people, it was not the experience you expect at a 5 stars hotel. Also several area appear to be unfinished such as the outdoor pool, probably the worst.
Nice view, rooms are great but the services are not there. Probably under staffed and under trained teams, while super nice people, it was not the experience you expect at a 5 stars hotel. Also several area appear to be unfinished such as the outdoor pool, probably the worst.
10
Paulo
9 juil. 2024
·
A séjourné 1 nuit
Staff mal organizado, check out demorou, e não sabiam se a reserva estava paga ou não etc..
Staff mal organizado, check out demorou, e não sabiam se a reserva estava paga ou não etc..
4
Alan
17 sept. 2023
·
A séjourné 2 nuits
Prior to arriving 8 emails were not answered. Phone calls went unanswered, on one occasion when the phone was answered it was after 25 attempts. Lack of staff. For a Spa - lack of spa staff - who whilst competent lacked a smile. Pool and pool area needs a clean. Room service menus very limited. Room service exceptionally slow. Al in all explains the lack of guests.
Prior to arriving 8 emails were not answered. Phone calls went unanswered, on one occasion when the phone was answered it was after 25 attempts. Lack of staff. For a Spa - lack of spa staff - who whilst competent lacked a smile. Pool and pool area needs a clean. Room service menus very limited. Room service exceptionally slow. Al in all explains the lack of guests.
8
Maria Helena
29 oct. 2025
·
A séjourné 2 nuits
Clean rooms. Friendly staff.
Clean rooms. Friendly staff.
6
Natasha
21 août 2023
·
A séjourné 3 nuits
Service staff is nice but very slow. keep having to ask for items that should be standard in rooms of 5 star hotels eg room service menu, wine bottle opener, wine glasses which they never ended up bringing any even though I requested it 2 times. No robes or slippers in room. Spa fully booked for 3 days. I mean.. isn’t this a “wine and spa” hotel? Hotel is pretty and location is incredible but could do better at being clean. Elevators and elevator buttons are dirty, windows around property are dirty, gym equipment not cleaned (sweat marks and sticky equipment), they let many small children use the gym like a jungle gym when trying to work out, left dishes on tables, pool is nice but surrounding needs to be landscaped. Unfortunately not a true 5 star hotel but beautiful location and because hotel is new ish it still looks decent. Should be a 3.5 or 4 star based on amenities and service. Quite disappointing for the cost of it. Restaurant staff was nice and helpful. Just needs an overhaul in management.
Service staff is nice but very slow. keep having to ask for items that should be standard in rooms of 5 star hotels eg room service menu, wine bottle opener, wine glasses which they never ended up bringing any even though I requested it 2 times. No robes or slippers in room. Spa fully booked for 3 days. I mean.. isn’t this a “wine and spa” hotel? Hotel is pretty and location is incredible but could do better at being clean. Elevators and elevator buttons are dirty, windows around property are dirty, gym equipment not cleaned (sweat marks and sticky equipment), they let many small children use the gym like a jungle gym when trying to work out, left dishes on tables, pool is nice but surrounding needs to be landscaped. Unfortunately not a true 5 star hotel but beautiful location and because hotel is new ish it still looks decent. Should be a 3.5 or 4 star based on amenities and service. Quite disappointing for the cost of it. Restaurant staff was nice and helpful. Just needs an overhaul in management.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Cadre paisible avec vues panoramiques, mais l'hôtel est isolé, avec peu d'activités à proximité et de nombreux domaines viticoles ou le fleuve à quelques kilomètres. Une voiture ou un chauffeur est utile.
Avis de voyageur à ce sujet
10
Maria
1 juil. 2022
·
A séjourné 1 nuit
Check-in was seamless. They seat you and offer you welcome drinks. Parking is free with the options for valet or self-parking. We chose the rooms with terrace and views - this is the only way to go! The location’s amazing not to take advantage to wake up to the wonderful views. The facilities are great - i used the gym, indoor pool, sauna. There’s also an outdoor pool, good for a warm day. Shame we only stayed for 1 night, will definitely come back and stay longer.
Check-in was seamless. They seat you and offer you welcome drinks. Parking is free with the options for valet or self-parking. We chose the rooms with terrace and views - this is the only way to go! The location’s amazing not to take advantage to wake up to the wonderful views. The facilities are great - i used the gym, indoor pool, sauna. There’s also an outdoor pool, good for a warm day. Shame we only stayed for 1 night, will definitely come back and stay longer.
8
Brian
29 sept. 2025
·
A séjourné 2 nuits
A nice property and very quiet at night.
A nice property and very quiet at night.
10
Fatima
30 avr. 2023
·
Beautiful and quiet location. Staff was excellent. Restaurant was delicious. A bit far from most wineries in Douro Valley but enjoyed the peace and quiet and stunning views.
Beautiful and quiet location. Staff was excellent. Restaurant was delicious. A bit far from most wineries in Douro Valley but enjoyed the peace and quiet and stunning views.
10
Harold
7 juin 2025
·
A séjourné 2 nuits
Staff at the hotel were superb.. I read some of the comments about five star hotel in previous reviews while the hotel itself may not be a five-star the staff and the service is easily five-star… I laugh at some of the comments…. if you want little slippers and matching housecoat, look like a prince and princess, then go to Palace… the meals were suburban with the first class chef from Brazil… when I came to the restaurant bar you couldn’t want more for service and quality…. awesome place for a weekend getaway… so inconvenient to get to some of the winery for tastings, but make the best of it….
Staff at the hotel were superb.. I read some of the comments about five star hotel in previous reviews while the hotel itself may not be a five-star the staff and the service is easily five-star… I laugh at some of the comments…. if you want little slippers and matching housecoat, look like a prince and princess, then go to Palace… the meals were suburban with the first class chef from Brazil… when I came to the restaurant bar you couldn’t want more for service and quality…. awesome place for a weekend getaway… so inconvenient to get to some of the winery for tastings, but make the best of it….
8
Emanuel
14 août 2022
·
A séjourné 1 nuit
Nice hotel with big room, good service and good breakfast. The surroundings are not very interesting and the Douro river is quite far.
Nice hotel with big room, good service and good breakfast. The surroundings are not very interesting and the Douro river is quite far.
10
Silvana Borges da
24 oct. 2023
·
Local retirado mas excelente, a vista do vale é espetacular, restaurante maravilhoso, café da manhã muito bom com produtos frescos, quartos modernos e bem equipados, atendimento atencioso, enfim, uma experiência a repetir!
Local retirado mas excelente, a vista do vale é espetacular, restaurante maravilhoso, café da manhã muito bom com produtos frescos, quartos modernos e bem equipados, atendimento atencioso, enfim, uma experiência a repetir!
10
Laura
28 mars 2024
·
A séjourné 1 nuit
Great stay! Wonderfully friendly & professional staff. Amazing views of the valley!
Great stay! Wonderfully friendly & professional staff. Amazing views of the valley!
8
David
17 avr. 2024
·
A séjourné 2 nuits
We enjoyed our stay here, and they arranged a wonderful day of wine tasting and a cooking class for us. The things we did not like, though, were that the gym in the basement was very warm, and also the outdoor pool was not open, even though it was quite hot out. The breakfast was nice. There is not much to do in the immediate area, so you would want to have a car, or a driver arranged for your time there. We did not use any of the spa services. They have bikes to use, but we did not inquire about where you would take them.
We enjoyed our stay here, and they arranged a wonderful day of wine tasting and a cooking class for us. The things we did not like, though, were that the gym in the basement was very warm, and also the outdoor pool was not open, even though it was quite hot out. The breakfast was nice. There is not much to do in the immediate area, so you would want to have a car, or a driver arranged for your time there. We did not use any of the spa services. They have bikes to use, but we did not inquire about where you would take them.
8
Ronald
13 oct. 2023
·
A séjourné 4 nuits
Good property with beautiful rooms that offer views of the surrounding vineyards. A little remote in terms of activities outside of the hotel. Food at the hotel restaurant was good but the menu was somewhat limited.
Good property with beautiful rooms that offer views of the surrounding vineyards. A little remote in terms of activities outside of the hotel. Food at the hotel restaurant was good but the menu was somewhat limited.
8
Samantha
22 mars 2023
·
A séjourné 1 nuit
The restaurant menu is very limited. The hotel surely was away from everything else . The service at the restaurant was impeccable I must say . But it is a great get away from all the hustle and bustle . The drive up to the hotel was beautiful . Would recommend to drive during the daylight hours .
The restaurant menu is very limited. The hotel surely was away from everything else . The service at the restaurant was impeccable I must say . But it is a great get away from all the hustle and bustle . The drive up to the hotel was beautiful . Would recommend to drive during the daylight hours .
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
La nourriture est généralement bonne et le petit déjeuner agréable, avec un service attentionné au restaurant. Les menus et la carte des vins peuvent être limités, certains articles sont parfois épuisés, le service en chambre est limité et lent, et le déjeuner n'est pas toujours disponible.
Avis de voyageur à ce sujet
8
Elaine
21 oct. 2025
·
A séjourné 1 nuit
SPA感覺放鬆👍職員很友善，酒店經理很好，盡量配合客人需求，令客人感覺安心舒適。 餐廳只有提供早餐及晚餐，質素做得很好，食物好味道，餐廳職員也很用心和友善對待客人。
SPA感覺放鬆👍職員很友善，酒店經理很好，盡量配合客人需求，令客人感覺安心舒適。 餐廳只有提供早餐及晚餐，質素做得很好，食物好味道，餐廳職員也很用心和友善對待客人。
6
MANUELA
19 août 2024
·
A séjourné 2 nuits
Déçue de l’hôtel, de son environnement, piscine qui donne directement sur le parking, la poussière est au rdv dans la chambre et également dans les parties communes, idem pour la moquette du couloir des chambres les miettes sont restées au sol 3 jours, literie de qualité,le personnel est très agréable, le petit déjeuner est sans plus, pas de jus d’orange naturel, le restaurant est correct, cela reste un bon rapport qualité prix
Déçue de l’hôtel, de son environnement, piscine qui donne directement sur le parking, la poussière est au rdv dans la chambre et également dans les parties communes, idem pour la moquette du couloir des chambres les miettes sont restées au sol 3 jours, literie de qualité,le personnel est très agréable, le petit déjeuner est sans plus, pas de jus d’orange naturel, le restaurant est correct, cela reste un bon rapport qualité prix
6
Neela
15 sept. 2023
·
A séjourné 2 nuits
NOT a 5 star hotel by a long shot but has a gorgeous view. Here are some findings from our stay: Parking has no elevator (drop your bags at reception before parking if you have large luggage). No robes/slippers provided (isn’t this standard in a 5 star hotel?!). You need a swim cap to use the indoor pool. There are no refreshment services at the outdoor pool. No do not disturb signs for the room door. No coffee or tea facilities in room. Offer no wine experiences (as per website) - don’t be fooled, they have none and no partnerships. You need to arrange them yourself and have to drive yourself everywhere (they are not located close to any) - considering they call themselves a wine and spa hotel … very disappointing! They are clearly understaffed so some bar staff you’ll also notice are plating your dinner too. Small and limited wine menu and very limited restaurant menu (items frequently run out). One-way doors to the balcony by the restaurant (we got locked out and had to knock on the window for another guest to let us back in). The restaurant staff are amazing, our waiter was so attentive and his english was excellent. So too was our check-in and check-out staff. All in all, wouldn’t stay here again. Definitely not a 5* as they advise, more like a 3*. Not bad but wouldn’t recommend.
NOT a 5 star hotel by a long shot but has a gorgeous view. Here are some findings from our stay: Parking has no elevator (drop your bags at reception before parking if you have large luggage). No robes/slippers provided (isn’t this standard in a 5 star hotel?!). You need a swim cap to use the indoor pool. There are no refreshment services at the outdoor pool. No do not disturb signs for the room door. No coffee or tea facilities in room. Offer no wine experiences (as per website) - don’t be fooled, they have none and no partnerships. You need to arrange them yourself and have to drive yourself everywhere (they are not located close to any) - considering they call themselves a wine and spa hotel … very disappointing! They are clearly understaffed so some bar staff you’ll also notice are plating your dinner too. Small and limited wine menu and very limited restaurant menu (items frequently run out). One-way doors to the balcony by the restaurant (we got locked out and had to knock on the window for another guest to let us back in). The restaurant staff are amazing, our waiter was so attentive and his english was excellent. So too was our check-in and check-out staff. All in all, wouldn’t stay here again. Definitely not a 5* as they advise, more like a 3*. Not bad but wouldn’t recommend.
10
Fatima
30 avr. 2023
·
Beautiful and quiet location. Staff was excellent. Restaurant was delicious. A bit far from most wineries in Douro Valley but enjoyed the peace and quiet and stunning views.
Beautiful and quiet location. Staff was excellent. Restaurant was delicious. A bit far from most wineries in Douro Valley but enjoyed the peace and quiet and stunning views.
10
Harold
7 juin 2025
·
A séjourné 2 nuits
Staff at the hotel were superb.. I read some of the comments about five star hotel in previous reviews while the hotel itself may not be a five-star the staff and the service is easily five-star… I laugh at some of the comments…. if you want little slippers and matching housecoat, look like a prince and princess, then go to Palace… the meals were suburban with the first class chef from Brazil… when I came to the restaurant bar you couldn’t want more for service and quality…. awesome place for a weekend getaway… so inconvenient to get to some of the winery for tastings, but make the best of it….
Staff at the hotel were superb.. I read some of the comments about five star hotel in previous reviews while the hotel itself may not be a five-star the staff and the service is easily five-star… I laugh at some of the comments…. if you want little slippers and matching housecoat, look like a prince and princess, then go to Palace… the meals were suburban with the first class chef from Brazil… when I came to the restaurant bar you couldn’t want more for service and quality…. awesome place for a weekend getaway… so inconvenient to get to some of the winery for tastings, but make the best of it….
8
Elaine
19 oct. 2025
·
A séjourné 1 nuit
職員很友善，盡量配合客人要求，令客人感覺舒服，在酒店輕鬆地休息，觀景也很好，酒店餐廳很好，晚餐及早餐也做得好吃，要留意是這裡沒有午餐提供
職員很友善，盡量配合客人要求，令客人感覺舒服，在酒店輕鬆地休息，觀景也很好，酒店餐廳很好，晚餐及早餐也做得好吃，要留意是這裡沒有午餐提供
10
Luzius
7 mai 2025
·
A séjourné 5 nuits
Sehr schönes Hotel in einem traumhaften Garten. Gutes Restaurant, schönes Bad/Hallenbad. Gute Lage, nahe von Porto
Sehr schönes Hotel in einem traumhaften Garten. Gutes Restaurant, schönes Bad/Hallenbad. Gute Lage, nahe von Porto
8
Ronald
13 oct. 2023
·
A séjourné 4 nuits
Good property with beautiful rooms that offer views of the surrounding vineyards. A little remote in terms of activities outside of the hotel. Food at the hotel restaurant was good but the menu was somewhat limited.
Good property with beautiful rooms that offer views of the surrounding vineyards. A little remote in terms of activities outside of the hotel. Food at the hotel restaurant was good but the menu was somewhat limited.
4
Alan
17 sept. 2023
·
A séjourné 2 nuits
Prior to arriving 8 emails were not answered. Phone calls went unanswered, on one occasion when the phone was answered it was after 25 attempts. Lack of staff. For a Spa - lack of spa staff - who whilst competent lacked a smile. Pool and pool area needs a clean. Room service menus very limited. Room service exceptionally slow. Al in all explains the lack of guests.
Prior to arriving 8 emails were not answered. Phone calls went unanswered, on one occasion when the phone was answered it was after 25 attempts. Lack of staff. For a Spa - lack of spa staff - who whilst competent lacked a smile. Pool and pool area needs a clean. Room service menus very limited. Room service exceptionally slow. Al in all explains the lack of guests.
8
Samantha
22 mars 2023
·
A séjourné 1 nuit
The restaurant menu is very limited. The hotel surely was away from everything else . The service at the restaurant was impeccable I must say . But it is a great get away from all the hustle and bustle . The drive up to the hotel was beautiful . Would recommend to drive during the daylight hours .
The restaurant menu is very limited. The hotel surely was away from everything else . The service at the restaurant was impeccable I must say . But it is a great get away from all the hustle and bustle . The drive up to the hotel was beautiful . Would recommend to drive during the daylight hours .
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
6
MANUELA
19 août 2024
·
A séjourné 2 nuits
Déçue de l’hôtel, de son environnement, piscine qui donne directement sur le parking, la poussière est au rdv dans la chambre et également dans les parties communes, idem pour la moquette du couloir des chambres les miettes sont restées au sol 3 jours, literie de qualité,le personnel est très agréable, le petit déjeuner est sans plus, pas de jus d’orange naturel, le restaurant est correct, cela reste un bon rapport qualité prix
Déçue de l’hôtel, de son environnement, piscine qui donne directement sur le parking, la poussière est au rdv dans la chambre et également dans les parties communes, idem pour la moquette du couloir des chambres les miettes sont restées au sol 3 jours, literie de qualité,le personnel est très agréable, le petit déjeuner est sans plus, pas de jus d’orange naturel, le restaurant est correct, cela reste un bon rapport qualité prix
10
Geovani
il y a 3 semaines
·
A séjourné 2 nuits
Hotel com quarto muito limpo, confortável e espaçoso. Proposta da casa de banho excelente com vaso sanitário, chuveiro e pia de higiene separados.
Hotel com quarto muito limpo, confortável e espaçoso. Proposta da casa de banho excelente com vaso sanitário, chuveiro e pia de higiene separados.
6
Jess
il y a 3 semaines
·
A séjourné 2 nuits
They Only have 1 restaurant and it is not gourmet at all. Actually pretty bad. The gym was bad bad bad.
They Only have 1 restaurant and it is not gourmet at all. Actually pretty bad. The gym was bad bad bad.
10
Carlos
9 août 2026
·
A séjourné 1 nuit
Hotel e piscina com vistas espectaculares
Hotel e piscina com vistas espectaculares
10
Kevin
7 août 2026
·
A séjourné 8 nuits
Great views, pool and spa amenities. Fantastic breakfast. Great staff!
Great views, pool and spa amenities. Fantastic breakfast. Great staff!
Politiques de l’établissement
Arrivée
Départ
De 15:00 à 00:00
Avant 12:00
Vous avez une question ?
Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Prix pour les dates à venir
octobre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
novembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-10-10: NO DATA
- 2026-10-11: 149.4099951690674USD
- 2026-10-12: 172.9958863220215USD
- 2026-10-13: 144.46999799346924USD
- 2026-10-14: 145.60127261199952USD
- 2026-10-15: 144.2951562515259USD
- 2026-10-16: 152.9531217010498USD
- 2026-10-17: 153.3570457839966USD
- 2026-10-18: 141.54719382476807USD
- 2026-10-19: NO DATA
- 2026-10-20: NO DATA
- 2026-10-21: NO DATA
- 2026-10-22: 132.4967490074158USD
- 2026-10-23: 140.6849084739685USD
- 2026-10-24: 145.08043978118897USD
- 2026-10-25: 142.269988697052USD
- 2026-10-26: 130.89136915893556USD
- 2026-10-27: 131.69756771316528USD
- 2026-10-28: 131.45998944473268USD
- 2026-10-29: 131.76999677658083USD
- 2026-10-30: 142.51462696151734USD
- 2026-10-31: 146.57999661407473USD
- 2026-11-01: 131.25999326171876USD
- 2026-11-02: NO DATA
- 2026-11-03: NO DATA
- 2026-11-04: 139.31999585113527USD
- 2026-11-05: 124.14999604644777USD
- 2026-11-06: 130.09918803024294USD
- 2026-11-07: 129.30000673599244USD
- 2026-11-08: 123.96999178924561USD
- 2026-11-09: NO DATA
- 2026-11-10: NO DATA
- 2026-11-11: 125.1288055206299USD
- 2026-11-12: 125.90696922378541USD
- 2026-11-13: 128.28999139556885USD
- 2026-11-14: 126.93999365539551USD
- 2026-11-15: 124.14999604644777USD
- 2026-11-16: 125.1288055206299USD
- 2026-11-17: 122.94141190719606USD
- 2026-11-18: NO DATA
- 2026-11-19: NO DATA
- 2026-11-20: 129.30000673599244USD
- 2026-11-21: 130.1699931236267USD
- 2026-11-22: 125.18999500198365USD
- 2026-11-23: 125.90696922378541USD
- 2026-11-24: 125.90696922378541USD
- 2026-11-25: NO DATA
- 2026-11-26: NO DATA
- 2026-11-27: 129.30000673599244USD
- 2026-11-28: 139.7234412902832USD
- 2026-11-29: 125.18999500198365USD
- 2026-11-30: 125.1288055206299USD
- 2026-12-01: 129.30000673599244USD
- 2026-12-02: 111.8299952697754USD
- 2026-12-03: 109.29229422607422USD
- 2026-12-04: 113.57999392318726USD
- 2026-12-05: 117.55999403533936USD
- 2026-12-06: 117.08999146652222USD
- 2026-12-07: 112.12999381790162USD
- 2026-12-08: 116.66159671936036USD
- 2026-12-09: 108.48999319992066USD
- 2026-12-10: 108.31736518554688USD
Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.
L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- Cet hébergement accepte les cartes de crédit, les cartes de débit, et les espèces
- Cet hébergement comprend les dispositifs de sécurité suivants : un détecteur de monoxyde de carbone, un extincteur, un détecteur de fumée et un système de sécurité
- Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.
- La piscine est ouverte entre mai et octobre.
- Piscine accessible 24 h/24
- Pour les parties de golf, les massages et les soins spa, les réservations doivent être effectuées en contactant cet hôtel avant votre arrivée, au moyen des coordonnées fournies dans la confirmation de réservation.
- Formalités d'arrivée sans contact et formalités de départ sans contact disponibles.
- Le petit déjeuner continental coûte environ 35 EUR par personne
- Une arrivée anticipée est possible moyennant un supplément (sujet à disponibilité)
- Lit d'appoint : 50.0 EUR par nuit
- Repas du soir : 50 EUR
La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.
Équipements populaires
Parking
Navette aéroport
Restaurant
Piscine
Service en chambre
Service de voiturier
Général
Service en chambre
Restaurant
Sauna
Jacuzzi/Bain à remous
Hammam
Massage
Spa et centre de bien-être
Soins corporels
Soins pour le visage
Bar de la piscine
Aire de pique nique/Tables
Petit-déjeuner en chambre
Chambres hypoallergéniques
Chambre familiale
Beach Sun Loungers
Snack Bar/Deli
Wheelchair Accessible (Limited)
Parking
Parking
Navette aéroport
Service de voiturier
Parking gratuit
Station de recharge pour véhicule électrique
Parking (Limited)
Parking Onsite
Connexion Internet
Wi-fi gratuit
Activités
Piscine
Cyclisme
Randonnée
Piscine intérieure
Piscine extérieure
Piscine extérieure chauffée
Musique live
Bicycle Tour Information
Pool (Indoor)
Mobilier d'extérieur
Pool (Seasonal Outdoor)
Terrasse
Fitness Center (nearby)
Services
Nettoyage à sec
Ménage
Salle de banquet
Coffre-fort
Location de vélos
Consigne à bagage
Zone fumeurs
Formalités d'arrivée/Départ express
Laverie
24-Hour Front Desk
Concierge Services
Lockers Available