Jaff Hotels & Spa Nisantasi

This is a terrible hotel . The cleanliness is way below standards, unclean bathrooms, broken toilet , unclean towels, unclean grey bedding , rooms overlooked dumpsters, and piles of trash. The plumbing never worked , flooding the room when you took a shower. Also the staff especially front desk manager (Turkish man) was so rude , and lying . Staff had us call a person on the phone claiming he was the property GM , to try to change our dirty room . Later they told us the manager was lying , and that the new person on the phone is not a GM . Also our friends’s had 3 more rooms through another booking for 5 days. When they found the hotel to be filthy , they asked to check out after 1 & 2 days. The same Manager refused to check them out for 3 days. Instead , he wrote No Show ( a lie) . And our friends discovered my hat the front desk manager rented out their rooms , during their remaining 3 nights ( and probably pocketed the double payments ) lying , cheating manager . Our friends had to bring the police to the property . But the same manager spoke in Turkish , lied about the room being re-rented out to other people . And dismissed them . Highly Avoid this Jaff hotel. It is awful , staff is rude , and cleanliness is terrible in most rooms.

Good overall, location and hotel

Maalesef kotuydu , ekstra ekstra bir suru seyden para istemeleri, personellerin kendi dilimi turkceyi anlamamasi , kahvaltinin harikulade diye tanitilip yiyecek cok az sey olmasi ve ürünlerin kalitesizligi… filtre kahve dahi yoktu . Odalarin temizligi idare eder, tuvalet kagidi vs yoktu. Kotu bir deneyimdi.

Spot on

Odanın temizlenmesini istememe rağmen 2 sefer çarşafları ve havluları değiştirmeden sadece çöpler toplandı ve yatak düzeltildi