Casa Danubio Reforma by VH

Too old, souch noise from exterior, door locks not working properly, painting with signs of humidity, not personnel available to attend.

*I paid for a whole different room; I was supposed to have a “city view.” Yet I ended up in the smallest room. * I got there after 4 pm and they still didn’t have my small room ready cuz there’s only a housekeeper. * on top of that, these pictures show you a totally different place; they should show the super narrow and ugly staircase you have to climb if you end up in the 3rd floor because there is no elevator. *There is no one you could go for help or anything because there is no front desk personnel. *They emailed me a number I could call to if I ever needed anything, well to this day they have yet to respond. *overall, DONT stay here.

Deceptive Contact Information Virtual Homes provided a nonexistent or out-of-service phone number for reservation confirmations. This misrepresentation led to two hours of waiting for my reservation to be confirmed, leaving me in limbo at the property. Gross Negligence at the Property Upon arrival, I found an employee sleeping in the bed assigned to me. This is a shocking breach of hygiene, professionalism, and basic decency. The room next to mine housed a dog that barked all night, making it impossible to get any rest Surprise No Running Water from 2am until 8am missed a job interview and my whole plans were disrupted The property had no water supply, which meant I was unable to shower or use basic facilities. —a devastating consequence that could have been avoided with proper management. Overall Mismanagement The property’s lack of basic amenities and poor handling of guest needs reflect a complete failure of standards. Be careful: It is clear that Virtual Homes is deceiving both Expedia and its customers by Operating with invalid contact information, creating unnecessary delays and frustration. Mismanaging properties to the extent that they become uninhabitable. This weekend in Mexico City left me with no alternative accommodation options, trapping me in a situation that felt like a nightmare come to life.

No front desk

No hay recepcionista, la entrada y recepción sin barrer ni trapear, los muebles de la recepción con los objetos personales del personal de limpieza. Los electrodomésticos en cocina todos llenos de polvo. Suciedad y polvo en todas las áreas comunes. Terraza sin ser barrida, lavandería inoperable, apartaos para hacer ejercicio obsoletos. En las habitaciones no hay luz de buró. Únicamente recomendado como opcion de emergencia.