Hotel Avenida Victorville I 15

Accueil tres bien Bon petit déjeuner Route paasante donc assez bruyant Tres propre

This hotel is quaint, but could be improved. There weren't any laundry machines on site. No continental breakfast. To speak to the hotel manager/front desk, you have to talk through a window: clearly safety has been an issue in this place in the past...possibly still. The first room I was in (117) had issues: noisy a/c, broken chair, damage to the bathroom door--wouldnt close, traffic throughout the night, and a ceiling that leaked when the room above took a shower. Good: The bed was comfortable and it was clean. I reported the leak to the front desk and they moved us to room 111. It was further from the road, so less issues with road noises. This room was clean, but the bed was hard and uncomfortable. Neither room had any place to put our clothes, so we were living out of our suitcases. We went swimming in the evening at the pool. To my chagrin, there was some kind of trash in the pool (napkins), at the bottom bugs, dirt, feathers, hair. The jets on the pool weren't turned on. The following day, we did see someone cleaning it in the morning, but I doubt it had been cleaned on a while. The price of the hotel was reasonable for what it offers. (We paid about $800 for a 12 night stay.) The neighborhood: There were a few unhoused individuals in the area, but no one bothered us. The gas station was very conveniently next door with the lowest gas prices in the area. Molly Brown's Restaurant was also next door. The food was very good, but on the slightly more pricey side.

Staff in the front desk is rude, no customer service.

The room was remodeled, clean, bed was comfortable, a/c was great, front door was dirty, and the service was great. Easy check in and check out.

terrible service & scammers, nice rooms though, but don’t accidentally break a $10 mirror or they will ban you without you knowing instead of taking the $50 deposit that if for accidents like that, you rebook, you will be turned away while saying they will refund you, when you request a refund, they will deny it, i called them to try to calmly resolve it had habib tell me he couldn’t find the reservation which was a lie, as i explain they hung up, now instead of being easy i have to call my card, just off principle, they have nice rooms though, but don't get yourself in a bad situation or they will show their colors their natural scammy nature, nothing but facts, they tried to get me for $99.11.