Hôtel Gaillon Opera

breakfast was not available because someone was sick. well first you should warn the guest by email in advance (the minimum to do to respect client) and you can also find someone to replace the sick person.

The staff is excellent & has a nice touch in the lobby where you can purchase wine & snacks. The hotel is close to the underground & about a 20 minute walk to the Lourve.

Tiny room. No fridge.

Great location!! The elevator is extremely small, 4 normal size people can fit but not much room after that. The tub/shower side is extremely high which makes getting in and out of shower challenging if have any mobility issues or elderly.

Rooms are rather small, and not possible to iron a shirt.

This hotel gets the important stuff right - the location is excellent, an hour from the airport, Disneyland or Verailles, great travel links, but also very quiet so no disturbances. Internet was great, fine for uploading tonnes of photos after a busy day. Staff were fine, property was clean and the area seemed safe. Beds were cosy and the room spacious. We heard nothing from any adjacent rooms or the street so slept well. Breakfast was buffet-style for the most part and totally fine for our needs; cereal, bread products, juices, hot drinks, eggs etc. Breakfast was free for kids but 15 euros per adult per day. So I would say the important stuff was fine and I'd recommend the hotel. My only small reservation is the bathroom, which is accessed via a pocket door that proved impossible to fully close - there was always about a one-inch gap. The bathroom was a little cramped and it was difficult to ever fully dry towels, for instance, as the ventillation wasn't great. The door could easily be replaced so it's curious that this hasn't been done, as I see the bathroom door has been raised elsewhere. But yes, very good indeed overall and great value.

Nous sommes venus une nuit en couple dans une chambre standard double. Il n'y a pas de bagagerie, ce qui implique moins de sécurité pour nos affaires, mais nous n'avons pas eu de problème. Il n'y avait également pas de petit-déjeuner le lendemain, car ils n'ont pas trouvé de remplaçant à leur cuisinier... En revanche, la chambre ne correspondait pas du tout à celle présentée sur les photos… c’est trompeur. En payant 240€ la nuit, j’ose espérer acheter ce que je vois sur le site ! Nous sommes allés voir le réceptionniste, et son explication sera la suivante : les chambres ont été rénovées récemment et il ne leur reste donc qu'une seule chambre comme celles présentées sur le site. Et elle est occupée. Difficile de croire à cette explication, notamment au vu de la grosse fuite d’eau dans la douche… Ainsi, la chambre est bien plus petite (notre photo est prise depuis le devant de la porte de la salle de bain, on se demande même si ce sont les mêmes), il n’y a pas de pont de lit avec rangements, ni de grandes fenêtres, ni de jolie literie. Même le lit double est petit. La propreté n'est pas parfaite (voir le lavabo), et l’intimité non plus, puisque la porte de salle de bain ne couvre pas toute la largeur de l’encadrement. Nous sommes très déçus : nous avions choisi cet hôtel pour le charme de ses chambres. Aucun geste commercial n’a été proposé. Nous avons eu le sentiment de nous être fait arnaquer, cela ne valait clairement pas 240€.

Hotel Gaillon Opera is in a side-street with many restaurants, bars and bakeries nearby. Gaillon Opera is a great value for money. The beds are comfortable, the staff is friendly, very helpful and speak english very well. You will also have quite fast Internet. If you're expecting a big room when you select a "standard room" be ready for a bed, a small table, a TV and a quite spacious bathroom. This is a great value in central Paris.

Mycket bra - dock var frukosten tyvärr inställd några dagar Mycket bra läge och bra reception - fick tips om hur bäst komma upp hela vägen i Eiffeltornet.

Per essere un 3 stelle mi aspettavo meglio. Purtroppo lo standard francese è molto basso rispetto all'Italia. In particolare in relazione al prezzo molto alto per notte non si ottiene nulla se non la posizione sicuramente di privilegio. Abbiamo inoltre avuto un problema relativo alla mancanza del frigobar in camera che nonostante ci fosse stato assicurato via email, non era presente. Abbiamo dovuto arrangiarci tenendo il latte per mia figlia nel frigo della cucina. Sicuramente sono stati molto disponibili e li ringrazio ma in un hotel non deve succedere che io richieda un servizio e poi questo si scopra solo sul posto che non esiste.

Clean, but small rooms

Mold and not cleaned in all of the hotel room. Damaging for your health.

Friendly staff. Clean room

The staff at Hotel Gaillon Opera were very friendly and helpful. Overall, the family size room we stayed in was nice. To note for families looking at this option, the kids’ beds were more like cots than sturdy beds — worked okay for a couple of nights, then kids were uncomfortable. The hotel was generally clean, although the family / attic room did have an ant situation. The hotel staff did address the ants when requested. I would be cautious of booking the room if you plan to have snacks and/or eat any meals in the room.

La chambre a été récemment rénovée et dispose d'une belle douche. Cependant, le bruit du métro passant sous l'hôtel tard dans la nuit et dès 6h du matin était désagréable. Le ménage était un peu lent, un seul nettoyage en deux jours. Sinon, l'emplacement est idéal pour le métro, les attractions et la bonne cuisine.

Rooms require updating and cleanliness could improve

The area was great, tons of shops, close to the Opera house. However, we ended up having to change rooms due to an abundance of ants. But the staff was super helpful in making the switch.

The staff was very friendly. They even have a small elevator. However, the room was extremely small and there was a hairball in the bathroom.

Le stanze erano pulitissime e ben arredate, il bagno perfetto e pulito. Posizione centrale e molto comoda per visitare tutto a piedi e circondato da ristorantini e caffè super. Ci siamo trovati benissimo.

Nous sommes venus une nuit en couple dans une chambre standard double. Il n'y a pas de bagagerie, ce qui implique moins de sécurité pour nos affaires, mais nous n'avons pas eu de problème. Il n'y avait également pas de petit-déjeuner le lendemain, car ils n'ont pas trouvé de remplaçant à leur cuisinier... En revanche, la chambre ne correspondait pas du tout à celle présentée sur les photos… c’est trompeur. En payant 240€ la nuit, j’ose espérer acheter ce que je vois sur le site ! Nous sommes allés voir le réceptionniste, et son explication sera la suivante : les chambres ont été rénovées récemment et il ne leur reste donc qu'une seule chambre comme celles présentées sur le site. Et elle est occupée. Difficile de croire à cette explication, notamment au vu de la grosse fuite d’eau dans la douche… Ainsi, la chambre est bien plus petite (notre photo est prise depuis le devant de la porte de la salle de bain, on se demande même si ce sont les mêmes), il n’y a pas de pont de lit avec rangements, ni de grandes fenêtres, ni de jolie literie. Même le lit double est petit. La propreté n'est pas parfaite (voir le lavabo), et l’intimité non plus, puisque la porte de salle de bain ne couvre pas toute la largeur de l’encadrement. Nous sommes très déçus : nous avions choisi cet hôtel pour le charme de ses chambres. Aucun geste commercial n’a été proposé. Nous avons eu le sentiment de nous être fait arnaquer, cela ne valait clairement pas 240€.

Clean, but small rooms

Very nice welcome from the hotel receptionist. He made sure our bags were secured as we arrived at lunchtime and our room wasn’t ready until 3:00 pm. Great and big room on their top floor, with elevator access. This hotel is in the middle of everything and although a bit pricey, it was a great way to spend a day and night in Paris.

Great location!! The elevator is extremely small, 4 normal size people can fit but not much room after that. The tub/shower side is extremely high which makes getting in and out of shower challenging if have any mobility issues or elderly.

This hotel is in a great location for exploring Paris. It was clean and the staff were helpful. As with most hotels in Paris, the room was compact. Our toilet door had come off the sliding tracks so there was some discomfort with privacy.

The hotel was great for our stay. The only note we have is that the rooms are very small. When you have (2) suitcases, there is almost no room to maneuver around the room.

Our stay was not enjoyable at all due to the fact that the rooms looked nothing like what is online - the pictures are totally false to the reality of the rooms. We had two rooms and both were cramped, poorly decorated, one with a horrible view of the back of the building piping system. The bathrooms were basic, again very cramped. The whole thing was very, very disappointing and we will not be returning. Value for money = 0.

Hotel was in a good location. Easy to walk to the louvre and surrounding sites. Very nice entrance. The only concern was that the room did not look like the one in the pictures. It was surprisingly small. Enough to walk around the bed and to the bathroom. Comfortable for one person or maybe two with little to no luggage. Other wise customer service was excellent.

This hotel gets the important stuff right - the location is excellent, an hour from the airport, Disneyland or Verailles, great travel links, but also very quiet so no disturbances. Internet was great, fine for uploading tonnes of photos after a busy day. Staff were fine, property was clean and the area seemed safe. Beds were cosy and the room spacious. We heard nothing from any adjacent rooms or the street so slept well. Breakfast was buffet-style for the most part and totally fine for our needs; cereal, bread products, juices, hot drinks, eggs etc. Breakfast was free for kids but 15 euros per adult per day. So I would say the important stuff was fine and I'd recommend the hotel. My only small reservation is the bathroom, which is accessed via a pocket door that proved impossible to fully close - there was always about a one-inch gap. The bathroom was a little cramped and it was difficult to ever fully dry towels, for instance, as the ventillation wasn't great. The door could easily be replaced so it's curious that this hasn't been done, as I see the bathroom door has been raised elsewhere. But yes, very good indeed overall and great value.

Perfekt läge men standardrum var väldigt litet. Svårt att få plats med packningen, liten säng om man är två.

Room was very dissapointing, didn’t look like any of the pictures. Only positive is the location I would say

The first night of our stay, about 4:30 in the morning, the ceiling in our bathroom fell down. It scared us to death. The staff was terrific and moved us to another room in the morning when we reported it. The night desk person (unfortunately, I didn’t get his name) was so helpful and personable. We would stay there again.

Very nice welcome from the hotel receptionist. He made sure our bags were secured as we arrived at lunchtime and our room wasn’t ready until 3:00 pm. Great and big room on their top floor, with elevator access. This hotel is in the middle of everything and although a bit pricey, it was a great way to spend a day and night in Paris.

The staff is all very polite, and you can ask any number of questions….they always welcome you warmly, and assist With anything. This was my second stay here, and will be returning in March…..one less thing to worry about on a european vacation.

chambre deplorable et pas du tout dans l état des photos présente moquette au sol pas clean personnel pas sympathique et ouvre la porte sans frapper à 9 h du matin pour faire le menage incroyable

Reception is terribly cold and not helping guests at all. Anything your inquire goes no where. Rooms are tiny; Ceiling are low; Bathrooms are terrible and shower water goes everywhere. We had multiple rooms/days and needed to make changes due to scheduling, but was not able to get a penny refund at all. Staff just said will let manager know and nothing happens no matter how many times you inquired. Terrible place, will never go back to this hotel again.

The staff was amazing! They went out of their way to make our stay a fabulous one.

Great service and communication even before check in, which they made sure we could check in early due to travel. In a very safe and great area to walk to restaurants and high end shopping. Simple rooms but very clean!

A good hotel to stay. Staff Jean is very friendly and supportive. I notice he opens the lift door for all guests. I true gentlemen. Hotel is in a great location. We can walk to Lourve, Opera house and Montmartre. I will recommend this hotel.

Odada içmek için su ve terlik yoktu.çalışanlar ilgisizdi

Love the great staff. So nice

Perfect location in the Opera area near great bakeries, cafes, and brasseries. Staff was very nice and small lobby area has a lot of room for sitting and storing baggage before check in. Rooms and elevator were a big small but overall I enjoyed our experience there and would stay there again.

Great location, nice little lobby and helpful staff. Hotel needs some refreshing including parts in lobby and rooms but was clean.

La chambre a été récemment rénovée et dispose d'une belle douche. Cependant, le bruit du métro passant sous l'hôtel tard dans la nuit et dès 6h du matin était désagréable. Le ménage était un peu lent, un seul nettoyage en deux jours. Sinon, l'emplacement est idéal pour le métro, les attractions et la bonne cuisine.

Perfect location close to everything, friendly front desk service, room was small and basic but clean and quiet.

French hotel with lots of charm and conveniently located for meal options and 10 minutes walk to the Louvre

This is a convenient place to stay for walking to many attractions. It is only a few minutes walk from the Louvre. The airport bus stop is minutes away. There are tons of restaurants and shops close by.

Great location just off of Opera. Wonderful breakfast in the morning with an enthusiastic hostess. The main desk was always friendly, including Jean-Frederic, who went out of his way to make sure our stay was great.

My family and I spent 4 nights here. What we love about this hotel: close to Palais Garnier, Lourve, Palais Royal; close to transportation, many dining options. Hotel staff was friendly, especially the night manager - every night when we returned back to the hotel, we would spent time chatting with him before making our way up to our room. What we dislike: the building next to the hotel was under construction (we stayed at the hotel in April 2024) hence construction noise started from 6-7am to around 6-7pm.

Hotel Gaillon Opera is in a side-street with many restaurants, bars and bakeries nearby. Gaillon Opera is a great value for money. The beds are comfortable, the staff is friendly, very helpful and speak english very well. You will also have quite fast Internet. If you're expecting a big room when you select a "standard room" be ready for a bed, a small table, a TV and a quite spacious bathroom. This is a great value in central Paris.

Great location. Staff very friendly.

Good breakfast options. Friendly staff. Great location.

breakfast was not available because someone was sick. well first you should warn the guest by email in advance (the minimum to do to respect client) and you can also find someone to replace the sick person.

Great location with a nice breakfast 🍳 for the value.

Great location just off of Opera. Wonderful breakfast in the morning with an enthusiastic hostess. The main desk was always friendly, including Jean-Frederic, who went out of his way to make sure our stay was great.

This hotel gets the important stuff right - the location is excellent, an hour from the airport, Disneyland or Verailles, great travel links, but also very quiet so no disturbances. Internet was great, fine for uploading tonnes of photos after a busy day. Staff were fine, property was clean and the area seemed safe. Beds were cosy and the room spacious. We heard nothing from any adjacent rooms or the street so slept well. Breakfast was buffet-style for the most part and totally fine for our needs; cereal, bread products, juices, hot drinks, eggs etc. Breakfast was free for kids but 15 euros per adult per day. So I would say the important stuff was fine and I'd recommend the hotel. My only small reservation is the bathroom, which is accessed via a pocket door that proved impossible to fully close - there was always about a one-inch gap. The bathroom was a little cramped and it was difficult to ever fully dry towels, for instance, as the ventillation wasn't great. The door could easily be replaced so it's curious that this hasn't been done, as I see the bathroom door has been raised elsewhere. But yes, very good indeed overall and great value.

Nous sommes venus une nuit en couple dans une chambre standard double. Il n'y a pas de bagagerie, ce qui implique moins de sécurité pour nos affaires, mais nous n'avons pas eu de problème. Il n'y avait également pas de petit-déjeuner le lendemain, car ils n'ont pas trouvé de remplaçant à leur cuisinier... En revanche, la chambre ne correspondait pas du tout à celle présentée sur les photos… c’est trompeur. En payant 240€ la nuit, j’ose espérer acheter ce que je vois sur le site ! Nous sommes allés voir le réceptionniste, et son explication sera la suivante : les chambres ont été rénovées récemment et il ne leur reste donc qu'une seule chambre comme celles présentées sur le site. Et elle est occupée. Difficile de croire à cette explication, notamment au vu de la grosse fuite d’eau dans la douche… Ainsi, la chambre est bien plus petite (notre photo est prise depuis le devant de la porte de la salle de bain, on se demande même si ce sont les mêmes), il n’y a pas de pont de lit avec rangements, ni de grandes fenêtres, ni de jolie literie. Même le lit double est petit. La propreté n'est pas parfaite (voir le lavabo), et l’intimité non plus, puisque la porte de salle de bain ne couvre pas toute la largeur de l’encadrement. Nous sommes très déçus : nous avions choisi cet hôtel pour le charme de ses chambres. Aucun geste commercial n’a été proposé. Nous avons eu le sentiment de nous être fait arnaquer, cela ne valait clairement pas 240€.

Staff lovely. Good breakfast Very handy location

Mycket bra - dock var frukosten tyvärr inställd några dagar Mycket bra läge och bra reception - fick tips om hur bäst komma upp hela vägen i Eiffeltornet.

The hotel was conveniently located and is easily found, within walking distance to Garnier opera, Lafayette Gallery, louvre museum to Place de la Concorde. clean rooms and comfortable bed. The breakfast was delicious. The staff at this hotel were incredibly welcoming and helpful throughout our stay, in special, Jeph. He takes the time to answer any question I may have and provide me with the easy way to return to the Gare Nord Station, my last day. I highly recommend the hotel.

Estaban arreglando el comedor y no pude tomar mis alimentos ahi. Asi es que en la noche los tenia que realizar en el cuarto