Jimmy's Apartments Dandelion

Room was clean, staff were really nice and accomodating, communication regarding check in and check out was smooth. We are well satisfied!

Good location and nice aptartment, near tram 1 and 6. Though, make sure you have the accesscode before starting your journey. I tried to contact them during traveling the same day w/o success and had to book another hotel first night before everything was solved.

Before you arrive to the apartment, you HAVE to make sure that you received the e-mail which have the information for the code that you will use to get in the apartment. If you don't have that code, you might have a difficult time. Especially in the case of late check-in Because there is no reception in the entrance or the building and nobody will be there. The apartment is big and comfortable. Location is great. The street is safe and it is so easy to get to the city center. You can use the tram no. 1 and it will get your their within 25 minutes.

The property was very clean and easily accessible and service was amazing . E.g Our Coffee Machine was not working initially, as soon as informed housekeeper, he changed it within an hour. Overall, I would definitely recommend this to anyone.

Although the apartment hotel is a bit far from the city center, Tram No. 1 passes in front and provides easy access. Many supermarkets nearby make shopping convenient. The entrance and elevator are comfortable and give a premium feel. We booked two rooms with balconies. The 5th floor room was spacious with a nice view, but the 2nd floor room faced the inner courtyard, had no view, a smaller balcony with bird droppings, and was not cleaned upon arrival. We were told access codes would be sent at 10:00 a.m. on check-in day, but no codes arrived before 3:00 p.m. After messaging via Hotels.com at 12:48 p.m., I received only the 5th floor code at 3:59 p.m. The 2nd floor code arrived only the next morning. Calling was difficult due to a confusing menu and unclear English in the recording. When I asked for the code, the staff said they had sent it, but it wasn’t in the Hotels.com inbox; it came only after another phone call. No housekeeping service was provided during our stay. On the third day, we requested shampoo and clean towels from the floor staff, but they never arrived. In addition, the bathroom/toilet light bulb was not working, and one of the chair legs was broken. I hope this feedback helps improve service quality.