PC Boutique H, Sea View by ClaPa group

Vi skulle tjekke ind et sted der var meget svært at finde fordi ‘receptionen’ hed noget helt andet end hotellet. Her skulle de have 200 euro i depositum, som vi får tilbage efter 14 dage. ‘Hotellet’ lå næsten to kilometer væk, som vi så skulle finde. Vi havde booket med havudsigt. Dette havde vi ikke. Der var udsigt til baggård med meget larm. Værelset lugtede af sure sokker og kloak. Ingen information omkring at hotellets reception på flere kilometer væk.

I had a fantastic stay on NY Eve's! The room was spotless, the staff were incredibly friendly: Paolo, Giovanna and Enzo made me feel like I could rely on family members. The location is ideal no matter where you need to go, especially within the city centre. Utterly recommended after experiencing the overall exceptional service.

The advertisement read "seaview room" there was no sea view. Address initially provided, not accurate. Check in very poor at a different location, undesirable, poor customer service. Iresponsive to emails asking for info to check in. Wifi 'disconnected by administrator' on second day of stay, although it was "included". Room had no towels, had to go to check-in at (different location) to request them. They did delivere thme then. Phone # did not work as per their instructions. They charged $200 eu as deposit. To be returned in 15 days. I absolutely not recommend this place at all. Expedia should not work with them. They falsely advertise!!!

Room was clean and located in a decent area. But they are terrible at communicating. I reached out for a refund because we ended up needing to book somewhere else because the AC did not work and was HOT in the room. Not a single response. Especially if you advertise AC but don’t respond is a poor way to run. Do not recommend. Also, when you book this place you go to a separate part in the city to check in and the hotel is 10 mins away by car

L’hotel ha più camere dislocate nella città. Non sempre la camera si trova dove ce la si aspetta