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Guest reviews
8.3
Very good
Based on 286 verified reviews
Facilities
7.7
Cleanliness
7.6
Rooms
7.4
Service
8.3
Location
8
Dining
7.7
Who stays here?
Business
25%
Couple
34%
Family
20%
Group
20%
10
Mansoor M
15 Sept 2025
·
Stayed 1 night
Staff are exceptional.
Staff are exceptional.
10
David
29 Aug 2025
·
Stayed 4 nights
Great hotel in the perfect location close to the Old City and to the Flame Towers. The room was very comfortable and clean. The staff was very helpful, polite and friendly, so they make my vacation a great experience. I would like to highlight the staff of the reception, fantastic guys that help me a lot. When one of the youngest members (17 y/o) shows that high level of professionalism, it s evident the hotel is doing a fantastic job
Great hotel in the perfect location close to the Old City and to the Flame Towers. The room was very comfortable and clean. The staff was very helpful, polite and friendly, so they make my vacation a great experience. I would like to highlight the staff of the reception, fantastic guys that help me a lot. When one of the youngest members (17 y/o) shows that high level of professionalism, it s evident the hotel is doing a fantastic job
8
Manuel
4 Aug 2025
·
Stayed 7 nights
Comfortable bed, good breakfast
Comfortable bed, good breakfast
8
Mehran
20 Jun 2025
·
Stayed 1 night
A small hotel in a good location with friendly staff
A small hotel in a good location with friendly staff
4
Olha
6 Oct 2024
·
Stayed 4 nights
During my stay there was only first day when the towels were changed, later no. I had to use the same towels. No cleaning of the room. It may be clean when you check in, but every day you will find only bed settled, all the other points are not changed: the floor remained dirty for three days, the towels were not changed, not always may be ordered meal for the room service due the absence of chef or absence of requid ingredients (in this case chef and menu shall be refreshed). One of the important points: no ramp outside. If you have a heavy suitcase you will have to enjoy the activity “carry your heavy bag yourself”. There were nobody when I checked in and checked out in the lobby who could help to bring the luggage to the room when check in or outside when checking out.
During my stay there was only first day when the towels were changed, later no. I had to use the same towels. No cleaning of the room. It may be clean when you check in, but every day you will find only bed settled, all the other points are not changed: the floor remained dirty for three days, the towels were not changed, not always may be ordered meal for the room service due the absence of chef or absence of requid ingredients (in this case chef and menu shall be refreshed). One of the important points: no ramp outside. If you have a heavy suitcase you will have to enjoy the activity “carry your heavy bag yourself”. There were nobody when I checked in and checked out in the lobby who could help to bring the luggage to the room when check in or outside when checking out.
Hasan Abdullayev Street 5, Baku, Azerbaijan
Location
A stay at Sapphire Inn places you in the heart of Baku, steps from Baku City Circuit and Nizami Street. This hotel is 0.3 mi (0.5 km) from Philarmonia Garden and 0.4 mi (0.7 km) from Azerbaijan State Philharmonic Hall.
More location infoProperty policies
Check-in
Check-out
From 15:00 to 12:00
Before 12:00
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