Isla Nova Hotel

Rude & unfriendly manager / man at reception when we arrived, we were informed we would need to pay extra for breakfast (extra 6.10 euros each) despite us presenting our online receipt which stated breakfast was included - reason given by rude man was that we needed to pay extra because it was Holy Week. This was despite us booking weeks in advance. We chose this hotel as part of a larger trip we were doing & budget included consideration of breakfast. We could have chosen another hotel nearby and most likely treated better and paid less for what we ended up getting, ie no breakfast. Room was tiny, no coffee / tea facilities and for what we paid you can get far better quality cheaper close by, Do not recommend and we would not return.

the room I was allocated hadn't been cleaned, never a good look. But it was ok, bit of a schlep from the centre, but handy fir the beach.

Todo correcto

Mi estancia ha sido de 10.la habitacion muy comoda.las chicas de receccion un amor.y la chica que limpiaba las habitaciones muy amable y eficaz.el hotel en si me encanto .tengo intencion de volver.e pasado una semana muy bien.y ademas la ubicacion perfecta,la playa cerca y tambien tiene cerca restaurantes y bares para disfrutar .les doi las gracias por como me han tratado un saludo

Todo el personal muy amable. Los espacios muy cómodos y limpios.