Mercure Benidorm - Adults Recommended
US$198
/ night
Avg. for September
Prices for Mercure Benidorm - Adults Recommended
Select dates to see prices and availability
US$198
/ night
Avg. for September
Monthly average prices
Nightly prices at Mercure Benidorm - Adults Recommended average US$104 in the cheapest month (January) and US$223 in the most expensive month (July), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$104 |
| February | US$147 |
| March | US$128 |
| April | US$150 |
| May | US$180 |
| June | US$191 |
| July | US$223 |
| August | US$217 |
| September | US$198 |
| October | US$141 |
| November | US$127 |
| December | US$126 |
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Sept · US$198
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Most expensive: July (~US$223)
Cheapest: January (~US$104)
About this property
Be sure to enjoy recreational amenities, including an outdoor pool, a fitness center, and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area.
Amenities
Be sure to enjoy recreational amenities, including an outdoor pool, a fitness center, and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area.
Business amenities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Limited parking is available onsite.
Dining
Satisfy your appetite for lunch or dinner at Malaspina, a restaurant which specializes in Mediterranean cuisine, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. English breakfasts are available daily from 8:00 AM to 10:00 AM for a fee.
Rooms
Make yourself at home in one of the 186 air-conditioned rooms featuring minibars and Smart televisions. Your memory foam bed comes with down comforters. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.
Location
When you stay at Mercure Benidorm in Benidorm, you'll be near the beach, within a 15-minute walk of Llevant Beach and Poniente Beach. This hotel is 2.7 mi (4.3 km) from Benidorm Palace and 2.9 mi (4.7 km) from Cala de Finestrat.
What's nearby
Parc d'Elx(0.4 Miles)
Mercat Municipal de Benidorm(0.4 Miles)
L'Aiguera Park(0.6 Miles)
Guillermo Amor Municipal Stadium(0.6 Miles)
Avenida Martinez Alejos(0.6 Miles)
Benidorm City Hall(0.6 Miles)
Malpas Beach(0.6 Miles)
Church of San Jaime and Santa Ana(0.6 Miles)
Placa del Castell(0.6 Miles)
Llevant Beach(0.6 Miles)
Plaça Triangular(0.7 Miles)
Balcony of the Mediterranean(0.7 Miles)
Mal Pas Beach(0.7 Miles)
Poniente Beach(0.8 Miles)
Benidorm Airsoft(0.8 Miles)
The preferred airport for Mercure Benidorm is Alicante Intl. Airport (ALC)(35.1 Miles)
Parking
Airport shuttle
Restaurant
Swimming pool
Room service
Tour desk
Location
Avenida de Panamá, 5, Benidorm, Valencian Community, Spain
Parc d'Elx (0.4 Miles)
Mercat Municipal de Benidorm (0.4 Miles)
L'Aiguera Park (0.6 Miles)
Guillermo Amor Municipal Stadium (0.6 Miles)
Avenida Martinez Alejos (0.6 Miles)
Benidorm City Hall (0.6 Miles)
Room options
11
Suite, Terrace, Sea View
Room details
1 Large Double Bed
Sleeps 2
323 ft²
Balcony or PatioAir ConditioningHeatingWi-Fi (Free)
1
Privilege, Double Room, 1 King Bed, Terrace
Room details
1 Extra-Large Double Bed
Sleeps 2
312 ft²
Balcony or PatioAir ConditioningHeatingWi-Fi (Free)
7
Deluxe Room, 1 King Bed, Terrace
Room details
1 Extra-Large Double Bed
Sleeps 2
377 ft²
Balcony or PatioAir ConditioningHeatingWi-Fi (Free)
8
Standard Room, 1 Queen Bed, Terrace (Xl)
Room details
1 Large Double Bed
Sleeps 2
258 ft²
Balcony or PatioAir ConditioningHeatingWi-Fi (Free)
11
Duplex, 1 King Bed, Terrace
Room details
1 Extra-Large Double Bed
Sleeps 2
764 ft²
Balcony or PatioAir ConditioningHeatingWi-Fi (Free)
6
Standard Room, Terrace
Room details
1 Large Double Bed
2 Single Beds
Sleeps 2
215 ft²
Balcony or PatioAir ConditioningHeatingWi-Fi (Free)
7
Privilege, Room, 1 King Bed, Terrace
Room details
1 Extra-Large Double Bed
Sleeps 2
312 ft²
Balcony or PatioAir ConditioningHeatingWi-Fi (Free)
Guest reviews of Mercure Benidorm - Adults Recommended
9
Fabulous
Based on 1,009 verified reviews
What guests think
AI-generated summary based on recent guest reviews
Mercure Benidorm is widely praised for its stylish, tranquil oasis feel, friendly staff, and convenient location near the Old Town and Poniente Beach, while feedback often highlights an excellent breakfast and attractive pool-garden areas.
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What guests think
Mercure Benidorm is widely praised for its stylish, tranquil oasis feel, friendly staff, and convenient location near the Old Town and Poniente Beach, while feedback often highlights an excellent breakfast and attractive pool-garden areas.
Several reviews note drawbacks around the pool’s heavy shade and limited loungers, as well as occasional slow bar service and check-in. Rooms are modern and comfortable, though some guests found them small or less practical, with hard pillows or minor maintenance issues. Breakfast is frequently praised, but the evening buffet receives mixed comments, including limited variety and lukewarm dishes, with service occasionally slow. Expect a calm, well-designed base close to everything.
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AI-generated summary based on recent guest reviews
Facilities
The pool and garden areas are a highlight with a relaxed, oasis feel; however, heavy shade and limited sunbeds are recurring issues. Bar service can be slow at busy times, and parking is limited so prebooking helps.
Related guest reviews
10
Colin Douglas
21 Oct 2024
·
Stayed 7 nights
Glad we stayed here. Mercure always delivers excellent service in our experience. Breakfast was excellent - a lot of options to suit every diet - and it set you up for the whole day. Rooms were of a high standard, views over the pool area from the balcony and kept well serviced and clean. All staff encounters were extremely positive and they were all a pleasure to talk to. Our only minor point was that we felt the trees around the pool could do with being trimmed as they are blocking the sun from some key areas around the pool. The area is only a short walk to Poniente beach and the Old Town. This was our first visit to Benidorm and we would look at the Mercure as our first choice for our return visit.
Glad we stayed here. Mercure always delivers excellent service in our experience. Breakfast was excellent - a lot of options to suit every diet - and it set you up for the whole day. Rooms were of a high standard, views over the pool area from the balcony and kept well serviced and clean. All staff encounters were extremely positive and they were all a pleasure to talk to. Our only minor point was that we felt the trees around the pool could do with being trimmed as they are blocking the sun from some key areas around the pool. The area is only a short walk to Poniente beach and the Old Town. This was our first visit to Benidorm and we would look at the Mercure as our first choice for our return visit.
4
charles
4 Oct 2023
·
Stayed 2 nights
Breakfast is a cattle market only two coffee machines for 100+ guests. Each machine takes over a minute to make one cup, it’s ground brewed and the poured and then flushes the spout. Absolutely useless system. Pool is very sunbathing unfriendly. Too many trees.
Breakfast is a cattle market only two coffee machines for 100+ guests. Each machine takes over a minute to make one cup, it’s ground brewed and the poured and then flushes the spout. Absolutely useless system. Pool is very sunbathing unfriendly. Too many trees.
10
Karen
19 Jan 2025
·
Stayed 2 nights
All excellent, great location- lovely helpful service. Make sure you book the car park before you arrive we did have to move our car to another hotel. But overall I would recommend this hotel
All excellent, great location- lovely helpful service. Make sure you book the car park before you arrive we did have to move our car to another hotel. But overall I would recommend this hotel
10
Anne
4 Aug 2025
·
Stayed 3 nights
Love this hotel, have stayed previously and would stay again. Doesn’t feel like your typical Benidorm hotel, has a much more upmarket feel. Really lovely pool area with heated pool. Poolside Cocktails are excellent, albeit it can take quite a while to be served when only one staff working but they are really made with care and attention so worth the wait! Breakfast is excellent, everything you could want and even had live music one morning. Only small gripe is we actually got told off like naughty children for taking a couple of pastries from the breakfast buffet . . we had paid for breakfast that day but our transfer was leaving so really didn’t see a problem grabbing something for the journey, it was literally 5 mins before it officially opened but the staff member was having none of it! Apart from that, staff are great, especially the reception staff who are super welcoming and helpful.
Love this hotel, have stayed previously and would stay again. Doesn’t feel like your typical Benidorm hotel, has a much more upmarket feel. Really lovely pool area with heated pool. Poolside Cocktails are excellent, albeit it can take quite a while to be served when only one staff working but they are really made with care and attention so worth the wait! Breakfast is excellent, everything you could want and even had live music one morning. Only small gripe is we actually got told off like naughty children for taking a couple of pastries from the breakfast buffet . . we had paid for breakfast that day but our transfer was leaving so really didn’t see a problem grabbing something for the journey, it was literally 5 mins before it officially opened but the staff member was having none of it! Apart from that, staff are great, especially the reception staff who are super welcoming and helpful.
10
Andrew
22 Sept 2025
·
Stayed 3 nights
Fabulous hotel with excellent service from all of the staff, the best hotel I have stayed in for a great holiday. The pool area and rooms are exceptional with a relaxing vibe. The Old Town location and 5 minute walk to the beach and bars was perfect.
Fabulous hotel with excellent service from all of the staff, the best hotel I have stayed in for a great holiday. The pool area and rooms are exceptional with a relaxing vibe. The Old Town location and 5 minute walk to the beach and bars was perfect.
10
Jaclyn
9 Sept 2025
·
Stayed 3 nights
This hotel is stunning! We went for a 3 night honeymoon and couldnt get over the high standard of the hotel. On arrival, the staff were helpful and greeted us with glasses of cava. Our room was lovely. We had the duplex and it was incredibly spacious with great facilities: bath in the bedroom, luxury toiletries, 2 balconies and complimentary cava, soft drinks and snacks. The pool area was gorgeous. The bali beds were a real treat. All of the plants and trees offered a real escape from the other buildings. The bar food and drinks were tasty and fresh as well. We even had a live violinist play one afternoon by the pool. Breakfast was delicious with a range of continental, fried foods, sweet treats and fruits. Highly recommended!
This hotel is stunning! We went for a 3 night honeymoon and couldnt get over the high standard of the hotel. On arrival, the staff were helpful and greeted us with glasses of cava. Our room was lovely. We had the duplex and it was incredibly spacious with great facilities: bath in the bedroom, luxury toiletries, 2 balconies and complimentary cava, soft drinks and snacks. The pool area was gorgeous. The bali beds were a real treat. All of the plants and trees offered a real escape from the other buildings. The bar food and drinks were tasty and fresh as well. We even had a live violinist play one afternoon by the pool. Breakfast was delicious with a range of continental, fried foods, sweet treats and fruits. Highly recommended!
10
Jessica Marisa
16 Aug 2025
·
Stayed 5 nights
The hotel pool area was something very special. Very beautiful it's perfect to stay and chill a whole day there. Food and drinks are as well 10/10!!!
The hotel pool area was something very special. Very beautiful it's perfect to stay and chill a whole day there. Food and drinks are as well 10/10!!!
10
ronald
9 Nov 2023
·
Stayed 4 nights
Very good stay in old town. Had deluxe room at the Mercury hotel. had a large veranda which faced the pool and was a sun trap all afternoon. Great location for beach and old town. Breakfast was good with lots of choice and cava on arrival was a lovely touch. Only negative was pool area is so covered by trees and shrubs that getting the sun was nearly impossible the few beds that did had people leaving towels on loungers from early so never available. We went the beach which was 18euro for 2 beds and a parasol. Glad we packed hoodies and tracksuit for evenings as can get windy and temperature drops. Great places to eat and plenty of bars in old town. Try Tapas alley and long walks along the spotless promenade stopping to people watch and having another beer.
Very good stay in old town. Had deluxe room at the Mercury hotel. had a large veranda which faced the pool and was a sun trap all afternoon. Great location for beach and old town. Breakfast was good with lots of choice and cava on arrival was a lovely touch. Only negative was pool area is so covered by trees and shrubs that getting the sun was nearly impossible the few beds that did had people leaving towels on loungers from early so never available. We went the beach which was 18euro for 2 beds and a parasol. Glad we packed hoodies and tracksuit for evenings as can get windy and temperature drops. Great places to eat and plenty of bars in old town. Try Tapas alley and long walks along the spotless promenade stopping to people watch and having another beer.
6
Melanie
3 Nov 2025
·
Stayed 6 nights
The Hotel was Style over substance, Decor of the hotel was stunning, Breakfast was ok, evening meal was awful cold, limited selection of food, recycled food, not good. Pool area is stunning but so many beds are in the shade. Rooms look nice but no practical, Beds rock hard, pillows awful, no mirror to do makeup or hair other than the shower door, or a mirror which is way too high.
The Hotel was Style over substance, Decor of the hotel was stunning, Breakfast was ok, evening meal was awful cold, limited selection of food, recycled food, not good. Pool area is stunning but so many beds are in the shade. Rooms look nice but no practical, Beds rock hard, pillows awful, no mirror to do makeup or hair other than the shower door, or a mirror which is way too high.
10
Christopher
4 Jul 2023
·
Stayed 1 night
If you are going to stay in Benidorm and want tranquility - this is the place! The staff are extremely helpful and kind; the property is immaculate and well maintained; the food and beverages are top notch; in short, this is the place to relax, decompress, and enjoy the sunshine of Spain!
If you are going to stay in Benidorm and want tranquility - this is the place! The staff are extremely helpful and kind; the property is immaculate and well maintained; the food and beverages are top notch; in short, this is the place to relax, decompress, and enjoy the sunshine of Spain!
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AI-generated summary based on recent guest reviews
Cleanliness
Reviews consistently describe the hotel and rooms as very clean with good housekeeping. A few isolated issues include a late room clean and, once, dirty pool water with pigeons.
Related guest reviews
10
Emma
26 Apr 2025
·
Stayed 2 nights
Such a relaxing stay, the staff were very helpful and friendly and the facilities were fantastic. Very clean, modern and enjoyable.
Such a relaxing stay, the staff were very helpful and friendly and the facilities were fantastic. Very clean, modern and enjoyable.
10
Jessica
18 Jan 2025
·
Stayed 4 nights
We had a faultless 4 night stay. The staff were very welcoming and hotel itself spotlessly clean and smells amazing. We went for the standard room which was very comfortable with a massive tv and balcony with a sea view. Incredible sunrise and sunset viewing. Lovely toiletries and complimentary water tea coffee etc. The breakfast was out of this world! Anything you could possibly want including cava! Delicious fresh food and coffee. Slightly varied hot offering each day. Location was excellent, 3 minute walk from the beach. Only downside was the pool was like ice, but little point heating it in January when its so quiet. We'll definitely be back!
We had a faultless 4 night stay. The staff were very welcoming and hotel itself spotlessly clean and smells amazing. We went for the standard room which was very comfortable with a massive tv and balcony with a sea view. Incredible sunrise and sunset viewing. Lovely toiletries and complimentary water tea coffee etc. The breakfast was out of this world! Anything you could possibly want including cava! Delicious fresh food and coffee. Slightly varied hot offering each day. Location was excellent, 3 minute walk from the beach. Only downside was the pool was like ice, but little point heating it in January when its so quiet. We'll definitely be back!
10
stephen
16 Jul 2025
·
Stayed 3 nights
Pool water looked very dirty, lots of pigeons and there poo around pool area,
Pool water looked very dirty, lots of pigeons and there poo around pool area,
10
Kathleen
28 Oct 2025
·
Stayed 4 nights
staff were friendly, room cleaners were very good, wood use this hotel again
staff were friendly, room cleaners were very good, wood use this hotel again
8
Daniel
30 Sept 2025
·
Stayed 3 nights
Not enough cleaning staff, room only cleaned at 5pm on day two
Not enough cleaning staff, room only cleaned at 5pm on day two
10
stanley
30 May 2025
·
Stayed 4 nights
Fabulous Hotel , beautiful interior and bedroom was excellent, very clean and tidy , highly recommend.
Fabulous Hotel , beautiful interior and bedroom was excellent, very clean and tidy , highly recommend.
10
Melanie
23 May 2023
·
Stayed 1 night
Lovely hotel , friendly staff , very clean. I would definitely recommend this hotel. Great location and only 5 minutes to beach
Lovely hotel , friendly staff , very clean. I would definitely recommend this hotel. Great location and only 5 minutes to beach
6
Glenn
18 Oct 2025
·
Stayed 7 nights
The hotel was nice. It was clean. We paid extra for a deluxe room but I wouldn't call it deluxe. It was quite small. There was a light not working when we arrived and the safe had locked itself but within a couple of minutes of calling reception they sent the maintenance man to fix the problems. There was a section of the ceiling above the sink which needed repair but it wasn't a problem other than looking a bit unsightly. Miguel at reception was excellent and offered us another room but we stayed where we were. The staff were generally nice. The room was cleaned every day as it should be and linen changed. The 3 lifts that take you to your rooms are very slow its only 8 floors but takes for ever. We had b&b but the breakfast wasn't great but we found a lovely place outside the hotel for a great breakfast.
The hotel was nice. It was clean. We paid extra for a deluxe room but I wouldn't call it deluxe. It was quite small. There was a light not working when we arrived and the safe had locked itself but within a couple of minutes of calling reception they sent the maintenance man to fix the problems. There was a section of the ceiling above the sink which needed repair but it wasn't a problem other than looking a bit unsightly. Miguel at reception was excellent and offered us another room but we stayed where we were. The staff were generally nice. The room was cleaned every day as it should be and linen changed. The 3 lifts that take you to your rooms are very slow its only 8 floors but takes for ever. We had b&b but the breakfast wasn't great but we found a lovely place outside the hotel for a great breakfast.
10
Claire
6 Oct 2025
·
Stayed 3 nights
Excellent hotel near Old Town. Perfect location for us. Can walk everywhere clean hotel excellent breakfast. We will return next year!
Excellent hotel near Old Town. Perfect location for us. Can walk everywhere clean hotel excellent breakfast. We will return next year!
10
Amina
13 Mar 2024
·
Stayed 4 nights
Really liked the hotel, very modern, clean and comfortable. Plenty of nice places to sit downstairs, quiet, nice to have a balcony and comfy rooms. Michel was very nice checking us out.
Really liked the hotel, very modern, clean and comfortable. Plenty of nice places to sit downstairs, quiet, nice to have a balcony and comfy rooms. Michel was very nice checking us out.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are modern and stylish, many with balconies and some great pool views; several guests found them comfortable and quiet. However, a number mention small layouts and practicality issues (hard pillows/beds) plus occasional minor maintenance.
Related guest reviews
10
Becky
12 Oct 2025
·
Stayed 3 nights
Clean room and beautifully designed. Great pool and breakfast service. Only negative were the pillows that were too firm
Clean room and beautifully designed. Great pool and breakfast service. Only negative were the pillows that were too firm
10
Sean
7 Dec 2025
·
Stayed 3 nights
Room was lovely with a great view overlooking the pool. All the staff were great! Breakfast was nice and the location was perfect! You can get to the crazy party easy enough but avoid it and stay in Poniente it's just beautiful
Room was lovely with a great view overlooking the pool. All the staff were great! Breakfast was nice and the location was perfect! You can get to the crazy party easy enough but avoid it and stay in Poniente it's just beautiful
8
GUILHERME
11 May 2023
·
Stayed 2 nights
Tourist hotel with an abundance of guests from the UK. Small rooms facing a pool. Sun loungers reserved by guests with towels since before breakfast. Hotel very close (5 min walk) to beaches. Breakfast very average but free.
Tourist hotel with an abundance of guests from the UK. Small rooms facing a pool. Sun loungers reserved by guests with towels since before breakfast. Hotel very close (5 min walk) to beaches. Breakfast very average but free.
6
Melanie
3 Nov 2025
·
Stayed 6 nights
The Hotel was Style over substance, Decor of the hotel was stunning, Breakfast was ok, evening meal was awful cold, limited selection of food, recycled food, not good. Pool area is stunning but so many beds are in the shade. Rooms look nice but no practical, Beds rock hard, pillows awful, no mirror to do makeup or hair other than the shower door, or a mirror which is way too high.
The Hotel was Style over substance, Decor of the hotel was stunning, Breakfast was ok, evening meal was awful cold, limited selection of food, recycled food, not good. Pool area is stunning but so many beds are in the shade. Rooms look nice but no practical, Beds rock hard, pillows awful, no mirror to do makeup or hair other than the shower door, or a mirror which is way too high.
6
Glenn
18 Oct 2025
·
Stayed 7 nights
The hotel was nice. It was clean. We paid extra for a deluxe room but I wouldn't call it deluxe. It was quite small. There was a light not working when we arrived and the safe had locked itself but within a couple of minutes of calling reception they sent the maintenance man to fix the problems. There was a section of the ceiling above the sink which needed repair but it wasn't a problem other than looking a bit unsightly. Miguel at reception was excellent and offered us another room but we stayed where we were. The staff were generally nice. The room was cleaned every day as it should be and linen changed. The 3 lifts that take you to your rooms are very slow its only 8 floors but takes for ever. We had b&b but the breakfast wasn't great but we found a lovely place outside the hotel for a great breakfast.
The hotel was nice. It was clean. We paid extra for a deluxe room but I wouldn't call it deluxe. It was quite small. There was a light not working when we arrived and the safe had locked itself but within a couple of minutes of calling reception they sent the maintenance man to fix the problems. There was a section of the ceiling above the sink which needed repair but it wasn't a problem other than looking a bit unsightly. Miguel at reception was excellent and offered us another room but we stayed where we were. The staff were generally nice. The room was cleaned every day as it should be and linen changed. The 3 lifts that take you to your rooms are very slow its only 8 floors but takes for ever. We had b&b but the breakfast wasn't great but we found a lovely place outside the hotel for a great breakfast.
8
Georgina
7 May 2025
·
Stayed 3 nights
Love the chill vibe in this hotel compared to what the craziness of Benidorm can bring . Another pleasant stay and would definitely recommend and come back to if in the area again . Saying that it does look a little more tired since we last visited two years ago, some of the rooms need refreshing and one of the rooms we booked had the patio doors all cracked ( which they changed rooms instantly, but they didn’t seem shocked to know either ) .
Love the chill vibe in this hotel compared to what the craziness of Benidorm can bring . Another pleasant stay and would definitely recommend and come back to if in the area again . Saying that it does look a little more tired since we last visited two years ago, some of the rooms need refreshing and one of the rooms we booked had the patio doors all cracked ( which they changed rooms instantly, but they didn’t seem shocked to know either ) .
10
Tim
26 Jan 2025
·
Stayed 2 nights
Lovely place to stay, quiet area but everything is walkable. Comfortable and high spec rooms
Lovely place to stay, quiet area but everything is walkable. Comfortable and high spec rooms
8
Anthony
25 Nov 2025
·
Stayed 3 nights
Located in an ideal location near the old town, the hotel is quite modern and contemporary, and the staff were very helpful. Our suite was well appointed, but there were a couple of paint patches in need of an little attention.
Located in an ideal location near the old town, the hotel is quite modern and contemporary, and the staff were very helpful. Our suite was well appointed, but there were a couple of paint patches in need of an little attention.
10
Michelle
29 Jul 2025
·
Stayed 2 nights
Stunning hotel, staff friendly and very helpful. Room was beautiful and we had our own sun terrace which was great. Spotlessly clean and beds were very comfy, had a great sleep. Breakfast was delicious and plentiful, thought the guitar player was a nice touch. Pool area was clean and plenty of sunbeds. Surrounding area was quite at night and only a 5 minute cab or 15 minute walk into Benidorm strip. Just a 2 minute walk down to the beach too. Great weekend break and would definitely stay here again.
Stunning hotel, staff friendly and very helpful. Room was beautiful and we had our own sun terrace which was great. Spotlessly clean and beds were very comfy, had a great sleep. Breakfast was delicious and plentiful, thought the guitar player was a nice touch. Pool area was clean and plenty of sunbeds. Surrounding area was quite at night and only a 5 minute cab or 15 minute walk into Benidorm strip. Just a 2 minute walk down to the beach too. Great weekend break and would definitely stay here again.
10
Johanna
27 Oct 2025
·
Stayed 4 nights
We had a fabulous stay at Mercure Benidorm. Perfect location for us, just a short walk to the old town and the beach and a bus stop in front of the hotel. Our privilige room was very spacious with a large balcony with sun loungers and a comfy bed. Great breakfast with plenty of choice and the staff was very friendly and helpful.
We had a fabulous stay at Mercure Benidorm. Perfect location for us, just a short walk to the old town and the beach and a bus stop in front of the hotel. Our privilige room was very spacious with a large balcony with sun loungers and a comfy bed. Great breakfast with plenty of choice and the staff was very friendly and helpful.
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AI-generated summary based on recent guest reviews
Service
Service is widely praised as friendly, welcoming and helpful, with quick responses to issues and thoughtful touches like cava on arrival. Some guests experienced slow check-in and bar service, and occasional miscommunication at reception.
Related guest reviews
10
Richard
15 Oct 2025
·
Stayed 2 nights
A great Hotel where the staff were all excellent
A great Hotel where the staff were all excellent
10
Sean
7 Dec 2025
·
Stayed 3 nights
Room was lovely with a great view overlooking the pool. All the staff were great! Breakfast was nice and the location was perfect! You can get to the crazy party easy enough but avoid it and stay in Poniente it's just beautiful
Room was lovely with a great view overlooking the pool. All the staff were great! Breakfast was nice and the location was perfect! You can get to the crazy party easy enough but avoid it and stay in Poniente it's just beautiful
4
Ken
23 Jun 2024
·
Stayed 2 nights
Hotel ok service provided too many excuses Why things don’t work. Garage parking a disaster without proper instructions, designated spot occupie. Misinformed on location. Sent into dark garage not directed to 2nd basement. Key did not open doors. Need valee parking. Check in Personel not knowledgeable and midinformed need better training. House keeping and food service terrific. Hotel needs better front door Checkin management and training. Better customer service is needed.
Hotel ok service provided too many excuses Why things don’t work. Garage parking a disaster without proper instructions, designated spot occupie. Misinformed on location. Sent into dark garage not directed to 2nd basement. Key did not open doors. Need valee parking. Check in Personel not knowledgeable and midinformed need better training. House keeping and food service terrific. Hotel needs better front door Checkin management and training. Better customer service is needed.
10
Gary
3 May 2023
·
Stayed 3 nights
Lovely hotel, great location. Friendly staff. 2 small issues. Limited number of sunbeds around the pool and a little slow on the check in process
Lovely hotel, great location. Friendly staff. 2 small issues. Limited number of sunbeds around the pool and a little slow on the check in process
10
Adam
1 Aug 2024
·
Stayed 2 nights
Excellent hotel and staff were friendly and helpful. Would definitely stay again.
Excellent hotel and staff were friendly and helpful. Would definitely stay again.
6
Matt
4 Apr 2025
·
Stayed 1 night
It took forever to check in- 3 females behind the desk with 1 computer. In the evening the restaurant is quiet but they have 3/4 members of staff walking around chatting whilst they have 1 barman trying to serve multiple people. As soon as a group order a cocktail you are waiting 20 minutes for a beer. I have booked over 30 rooms across 3 days for a birthday- the hotel is lovely but the service and check in are dreadful. The small problems could easily be rectified…..I am disappointed though
It took forever to check in- 3 females behind the desk with 1 computer. In the evening the restaurant is quiet but they have 3/4 members of staff walking around chatting whilst they have 1 barman trying to serve multiple people. As soon as a group order a cocktail you are waiting 20 minutes for a beer. I have booked over 30 rooms across 3 days for a birthday- the hotel is lovely but the service and check in are dreadful. The small problems could easily be rectified…..I am disappointed though
6
Glenn
18 Oct 2025
·
Stayed 7 nights
The hotel was nice. It was clean. We paid extra for a deluxe room but I wouldn't call it deluxe. It was quite small. There was a light not working when we arrived and the safe had locked itself but within a couple of minutes of calling reception they sent the maintenance man to fix the problems. There was a section of the ceiling above the sink which needed repair but it wasn't a problem other than looking a bit unsightly. Miguel at reception was excellent and offered us another room but we stayed where we were. The staff were generally nice. The room was cleaned every day as it should be and linen changed. The 3 lifts that take you to your rooms are very slow its only 8 floors but takes for ever. We had b&b but the breakfast wasn't great but we found a lovely place outside the hotel for a great breakfast.
The hotel was nice. It was clean. We paid extra for a deluxe room but I wouldn't call it deluxe. It was quite small. There was a light not working when we arrived and the safe had locked itself but within a couple of minutes of calling reception they sent the maintenance man to fix the problems. There was a section of the ceiling above the sink which needed repair but it wasn't a problem other than looking a bit unsightly. Miguel at reception was excellent and offered us another room but we stayed where we were. The staff were generally nice. The room was cleaned every day as it should be and linen changed. The 3 lifts that take you to your rooms are very slow its only 8 floors but takes for ever. We had b&b but the breakfast wasn't great but we found a lovely place outside the hotel for a great breakfast.
10
Christopher
4 Jul 2023
·
Stayed 1 night
If you are going to stay in Benidorm and want tranquility - this is the place! The staff are extremely helpful and kind; the property is immaculate and well maintained; the food and beverages are top notch; in short, this is the place to relax, decompress, and enjoy the sunshine of Spain!
If you are going to stay in Benidorm and want tranquility - this is the place! The staff are extremely helpful and kind; the property is immaculate and well maintained; the food and beverages are top notch; in short, this is the place to relax, decompress, and enjoy the sunshine of Spain!
10
Grace
20 Jun 2023
·
Stayed 2 nights
Amazing hotel. Staff are extremely attentive. Hotel was clean and very nice. Greeted on the way in and out. We had a couple issues in our room with the tv but they were sorted in less than 10 minutes! The pool was so nice and there was an outside seating area which was lovely to have a drink there. Breakfast was fresh and good variety! Cannot wait to stay here again
Amazing hotel. Staff are extremely attentive. Hotel was clean and very nice. Greeted on the way in and out. We had a couple issues in our room with the tv but they were sorted in less than 10 minutes! The pool was so nice and there was an outside seating area which was lovely to have a drink there. Breakfast was fresh and good variety! Cannot wait to stay here again
10
Johanna
27 Oct 2025
·
Stayed 4 nights
We had a fabulous stay at Mercure Benidorm. Perfect location for us, just a short walk to the old town and the beach and a bus stop in front of the hotel. Our privilige room was very spacious with a large balcony with sun loungers and a comfy bed. Great breakfast with plenty of choice and the staff was very friendly and helpful.
We had a fabulous stay at Mercure Benidorm. Perfect location for us, just a short walk to the old town and the beach and a bus stop in front of the hotel. Our privilige room was very spacious with a large balcony with sun loungers and a comfy bed. Great breakfast with plenty of choice and the staff was very friendly and helpful.
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AI-generated summary based on recent guest reviews
Location
Convenient location near the Old Town and Poniente Beach, walkable to restaurants and nightlife yet in a quieter area. Many saw it as a calm base away from the busier strip.
Related guest reviews
10
Sean
7 Dec 2025
·
Stayed 3 nights
Room was lovely with a great view overlooking the pool. All the staff were great! Breakfast was nice and the location was perfect! You can get to the crazy party easy enough but avoid it and stay in Poniente it's just beautiful
Room was lovely with a great view overlooking the pool. All the staff were great! Breakfast was nice and the location was perfect! You can get to the crazy party easy enough but avoid it and stay in Poniente it's just beautiful
10
Louise
14 Jul 2024
·
Stayed 3 nights
Fantastic hotel in the old town with lovely pool and gardens. Walkable to shops and restaurants, longer walk or cab ride to Levante beach. Great staff, lovely food and good drinks.
Fantastic hotel in the old town with lovely pool and gardens. Walkable to shops and restaurants, longer walk or cab ride to Levante beach. Great staff, lovely food and good drinks.
10
Anthony
17 Nov 2024
·
Stayed 4 nights
The Mercure is the perfect safe haven from the madness of Benidorm! As you enter you are greeted by attentive staff and a tranquil atmosphere. The food and drinks are high quality and the facilities are clean and in perfect condition. The rooms are generous in size, and with a chic decor it’s the perfect place to unwind.
The Mercure is the perfect safe haven from the madness of Benidorm! As you enter you are greeted by attentive staff and a tranquil atmosphere. The food and drinks are high quality and the facilities are clean and in perfect condition. The rooms are generous in size, and with a chic decor it’s the perfect place to unwind.
10
martin
29 Oct 2024
·
Stayed 6 nights
Nice location
Nice location
10
Andrew
22 Sept 2025
·
Stayed 3 nights
Fabulous hotel with excellent service from all of the staff, the best hotel I have stayed in for a great holiday. The pool area and rooms are exceptional with a relaxing vibe. The Old Town location and 5 minute walk to the beach and bars was perfect.
Fabulous hotel with excellent service from all of the staff, the best hotel I have stayed in for a great holiday. The pool area and rooms are exceptional with a relaxing vibe. The Old Town location and 5 minute walk to the beach and bars was perfect.
10
elizabeth
13 Nov 2024
·
Stayed 1 night
A fantastic stay at the Hotel Mercure in Benidorm. The hotel is wonderful in every way and the staff are so friendly and caring. Handy for Benidorm centre , old town and the beach .A haven!
A fantastic stay at the Hotel Mercure in Benidorm. The hotel is wonderful in every way and the staff are so friendly and caring. Handy for Benidorm centre , old town and the beach .A haven!
8
emma
5 May 2024
·
Stayed 3 nights
Lovely hotel, so peaceful and clean. A bit far out from Benidorm centre but easy enough to get a taxi in 5 minutes
Lovely hotel, so peaceful and clean. A bit far out from Benidorm centre but easy enough to get a taxi in 5 minutes
10
Carol
9 Oct 2023
·
Stayed 4 nights
Great location for the beaches, nightlife, and old town.
Great location for the beaches, nightlife, and old town.
10
Claire
6 Oct 2025
·
Stayed 3 nights
Excellent hotel near Old Town. Perfect location for us. Can walk everywhere clean hotel excellent breakfast. We will return next year!
Excellent hotel near Old Town. Perfect location for us. Can walk everywhere clean hotel excellent breakfast. We will return next year!
10
Johanna
27 Oct 2025
·
Stayed 4 nights
We had a fabulous stay at Mercure Benidorm. Perfect location for us, just a short walk to the old town and the beach and a bus stop in front of the hotel. Our privilige room was very spacious with a large balcony with sun loungers and a comfy bed. Great breakfast with plenty of choice and the staff was very friendly and helpful.
We had a fabulous stay at Mercure Benidorm. Perfect location for us, just a short walk to the old town and the beach and a bus stop in front of the hotel. Our privilige room was very spacious with a large balcony with sun loungers and a comfy bed. Great breakfast with plenty of choice and the staff was very friendly and helpful.
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AI-generated summary based on recent guest reviews
Dining
Breakfast is frequently praised for variety and quality. Dinner and bar offerings are mixed: several enjoyed on-site restaurants and drinks, while others found the buffet limited, lukewarm or repetitive, with service slow at times.
Related guest reviews
10
Sadie
7 Oct 2024
·
Stayed 3 nights
The staff were lovely, very welcoming. Prosecco and fruity water on arrival. The room and service was great. The breakfast wasn’t very nice however the other food was great. Poolside service via the QR code was a bit hit and miss however ordering with the bartender was fine. Very comfy beds and beautiful rooms. Would definitely stay again!
The staff were lovely, very welcoming. Prosecco and fruity water on arrival. The room and service was great. The breakfast wasn’t very nice however the other food was great. Poolside service via the QR code was a bit hit and miss however ordering with the bartender was fine. Very comfy beds and beautiful rooms. Would definitely stay again!
10
Thomas
14 Oct 2024
·
Stayed 3 nights
By far the hotel in Benidorm. Lovely grounds, pool entertainment. The staff were friendly. Pizza bar is an excellent addition and very tasty. Highly recommend a stay here. Can’t wait to come back here!
By far the hotel in Benidorm. Lovely grounds, pool entertainment. The staff were friendly. Pizza bar is an excellent addition and very tasty. Highly recommend a stay here. Can’t wait to come back here!
10
Carl
4 Oct 2025
·
Stayed 4 nights
A great hotel in a perfect location. Staff super warm, friendly and attentive (especially Mishel, Wander and Augustina). Really good selection/quality of food available. Highly recommend and will definitely return.
A great hotel in a perfect location. Staff super warm, friendly and attentive (especially Mishel, Wander and Augustina). Really good selection/quality of food available. Highly recommend and will definitely return.
10
Louise
14 Jul 2024
·
Stayed 3 nights
Fantastic hotel in the old town with lovely pool and gardens. Walkable to shops and restaurants, longer walk or cab ride to Levante beach. Great staff, lovely food and good drinks.
Fantastic hotel in the old town with lovely pool and gardens. Walkable to shops and restaurants, longer walk or cab ride to Levante beach. Great staff, lovely food and good drinks.
8
HOWARD
16 Oct 2024
·
Stayed 3 nights
Hotel was good - food options for breakfast and buffet evening meal were limited and repetitive - not worth Euro 25. Room was good and comfortable, which is what you would expect for the price, as we paid extra for a deluxe room. Pool area is nice and provides shade when needed. Check in and bar staff are very helpful.
Hotel was good - food options for breakfast and buffet evening meal were limited and repetitive - not worth Euro 25. Room was good and comfortable, which is what you would expect for the price, as we paid extra for a deluxe room. Pool area is nice and provides shade when needed. Check in and bar staff are very helpful.
6
Louise
23 Jun 2023
·
Stayed 2 nights
Nice hotel. Service at dinner disappointing. Very slow to order drinks, remove dirty plates and replenish hot food. Breakfast service much better
Nice hotel. Service at dinner disappointing. Very slow to order drinks, remove dirty plates and replenish hot food. Breakfast service much better
10
geraldine
28 Dec 2024
·
Stayed 7 nights
the breakfast buffet was excellent but the hot dinner buffet was not good at all,not enough meat and fish dishes food was not hot enough and no green vegetables except salad.It was also expensive at 25.euros.However the food in the restaurant was good although I would have liked some vegetables with my salmon.Xmas Eve Buffet was very good,. so they need to improve dinner buffet but I loved the hotel and would go back again and would recommend it to anyone..
the breakfast buffet was excellent but the hot dinner buffet was not good at all,not enough meat and fish dishes food was not hot enough and no green vegetables except salad.It was also expensive at 25.euros.However the food in the restaurant was good although I would have liked some vegetables with my salmon.Xmas Eve Buffet was very good,. so they need to improve dinner buffet but I loved the hotel and would go back again and would recommend it to anyone..
6
Nabil
21 Jun 2023
·
Stayed 8 nights
Most of the staff members are friendly, others are not. The knowledge of gastronomic basics is - from my perspective - not lived (also here pointing to the most of the staff). The food is okay but flavorless. Sure, one of the best hotels in Benidorm but there need to be a lot of improvements to be achieved by management and staff. Really nice interior!
Most of the staff members are friendly, others are not. The knowledge of gastronomic basics is - from my perspective - not lived (also here pointing to the most of the staff). The food is okay but flavorless. Sure, one of the best hotels in Benidorm but there need to be a lot of improvements to be achieved by management and staff. Really nice interior!
10
Olivier
11 Sept 2024
·
Stayed 6 nights
Le restaurant de l’hôtel et la pizzeria de l’hôtel
Le restaurant de l’hôtel et la pizzeria de l’hôtel
10
Johanna
27 Oct 2025
·
Stayed 4 nights
We had a fabulous stay at Mercure Benidorm. Perfect location for us, just a short walk to the old town and the beach and a bus stop in front of the hotel. Our privilige room was very spacious with a large balcony with sun loungers and a comfy bed. Great breakfast with plenty of choice and the staff was very friendly and helpful.
We had a fabulous stay at Mercure Benidorm. Perfect location for us, just a short walk to the old town and the beach and a bus stop in front of the hotel. Our privilige room was very spacious with a large balcony with sun loungers and a comfy bed. Great breakfast with plenty of choice and the staff was very friendly and helpful.
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AI-generated summary based on recent guest reviews
8
Ivan
2 weeks ago
·
Stayed 1 night
Everything was fine and staff was helpful and kind
Everything was fine and staff was helpful and kind
10
Donna
11 Aug 2026
·
Stayed 4 nights
Amazing hotel, lovely staff. Breakfast was amazing. Perfect.
Amazing hotel, lovely staff. Breakfast was amazing. Perfect.
10
Alisia
22 Jul 2026
·
Stayed 3 nights
Great location. Clean. Nice to be away from the hustle and bustle
Great location. Clean. Nice to be away from the hustle and bustle
10
Keith
14 Jul 2026
·
Stayed 3 nights
Lovely room, cool and comfy. Breakfast was outstanding.
Lovely room, cool and comfy. Breakfast was outstanding.
10
David
20 Jun 2026
·
Stayed 4 nights
Chilled out luxury. This is our third stay here. All of the staff are friendly and helpful. Good food. I will return!
Chilled out luxury. This is our third stay here. All of the staff are friendly and helpful. Good food. I will return!
FAQs about Mercure Benidorm - Adults Recommended
Is parking available at the property?
Limited parking is available on-site for a fee of EUR 17 per night, located approximately 820 ft away.
What type of breakfast is offered and what are the serving hours?
English breakfasts are available daily from 8:00 AM to 10:00 AM for a fee of approximately EUR 15 per person.
Does the property allow pets?
Pets are allowed with a fee of EUR 40 per pet, per night. Service animals are exempt from fees.
What are the standard check-in and check-out times?
Check-in is from 3:00 PM to 11:59 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.
Are airport shuttle services available?
Airport shuttle services are available; details on pricing and arrangements can be obtained from the property.
What accessibility features does the property offer for guests with disabilities?
The property features wheelchair accessible facilities, including limited wheelchair access, step-free entrances, and elevators.
What is the location of the property in relation to key landmarks?
The property is located near the beach, within a 15-minute walk of Llevant Beach and Poniente Beach, and is approximately 2.9 mi (4.7 km) from Cala de Finestrat and 2.7 mi (4.3 km) from Benidorm Palace.
Does the property have a swimming pool?
Yes, there is an outdoor swimming pool available, which is seasonal.
What are the policies for guests staying with children?
Children are allowed at the property. The minimum age for children to stay for free is not specified.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-22: 266.17846844438174USD
- 2026-09-23: 255.4326152614746USD
- 2026-09-24: 255.4326152614746USD
- 2026-09-25: 255.719968USD
- 2026-09-26: 302.52585500000004USD
- 2026-09-27: 204.66679639976502USD
- 2026-09-28: 211.197295USD
- 2026-09-29: 215.34866761076356USD
- 2026-09-30: 191.789976USD
- 2026-10-01: 190.648369USD
- 2026-10-02: 289.81976351574707USD
- 2026-10-03: 271.55405151574706USD
- 2026-10-04: 195.66869796434023USD
- 2026-10-05: 204.347653USD
- 2026-10-06: 204.347653USD
- 2026-10-07: 200.99301532829284USD
- 2026-10-08: 191.67545994137575USD
- 2026-10-09: 271.702466USD
- 2026-10-10: 288.8442692530518USD
- 2026-10-11: 185.312903130188USD
- 2026-10-12: 174.37142850852968USD
- 2026-10-13: 175.70250784951781USD
- 2026-10-14: 174.37142850852968USD
- 2026-10-15: 173.0403491675415USD
- 2026-10-16: 212.95942086831667USD
- 2026-10-17: NO DATA
- 2026-10-18: 140.417661USD
- 2026-10-19: 138.445594830719USD
- 2026-10-20: 141.61498439998627USD
- 2026-10-21: 138.445594830719USD
- 2026-10-22: 138.445594830719USD
- 2026-10-23: NO DATA
- 2026-10-24: NO DATA
- 2026-10-25: 138.445594830719USD
- 2026-10-26: 141.09443627405548USD
- 2026-10-27: 138.445594830719USD
- 2026-10-28: 138.445594830719USD
- 2026-10-29: 138.445594830719USD
- 2026-10-30: 138.445594830719USD
- 2026-10-31: 138.445594830719USD
- 2026-11-01: 122.151949USD
- 2026-11-02: 122.45932550022125USD
- 2026-11-03: 122.45932550022125USD
- 2026-11-04: 122.45932550022125USD
- 2026-11-05: 122.45932550022125USD
- 2026-11-06: 139.75004840419768USD
- 2026-11-07: 149.08092102975465USD
- 2026-11-08: 131.77688088713836USD
- 2026-11-09: 122.45932550022125USD
- 2026-11-10: 122.45932550022125USD
- 2026-11-11: 256.861575USD
- 2026-11-12: 256.861575USD
- 2026-11-13: 256.861575USD
- 2026-11-14: 193.0065392823639USD
- 2026-11-15: 97.68792903529358USD
- 2026-11-16: 105.15529406737518USD
- 2026-11-17: 105.15529406737518USD
- 2026-11-18: 113.14177011330415USD
- 2026-11-19: 113.14177011330415USD
- 2026-11-20: 238.26325429550172USD
- 2026-11-21: NO DATA
- 2026-11-22: 113.019093USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher and a smoke detector
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Fee for English breakfast: approximately EUR 15 per person
- Nearby parking fee: EUR 17 per night (820 ft away)
- Pet fee: EUR 40 per pet (varies based on length of stay)
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Airport shuttle
Restaurant
Swimming pool
Room service
Tour desk
Services
Tour desk
Housekeeping
Banquet facilities
Bicycle rental
Luggage storage
Express check-in/check-out
Self laundry
24-Hour Front Desk
Concierge Services
Activities
Swimming pool
Garden
Golf course (nearby)
Beach (nearby)
Pool outdoor
Outdoor Furniture
Pool (Seasonal Outdoor)
Terrace
Fitness Center (nearby)
General
Room service
Restaurant
Non-smoking rooms
Massage
Solarium
Body treatments
Facial treatments
Poolside bar
Beach Sun Loungers
Snack Bar/Deli
Wheelchair Accessible (Limited)
Parking
Parking
Airport shuttle
Internet
Free wi-fi