Name: @Sandton Hotel
Address: 5 Benmore Road, Johannesburg, Municipalité métropolitaine de la ville de Johannesburg, ZA
Price range: 97 $US–121 $US per night
Rating: 8.93

Ce qu'en disent des voyageurs

L'hôtel @Sandton est salué pour son personnel aimable et efficace, ses chambres très propres, modernes et spacieuses, ainsi que son emplacement pratique et sûr à Sandton, avec une navette gratuite vers Nelson Mandela Square, ce qui rend le séjour agréable que ce soit pour un court séjour ou un voyage plus long.

Les clients soulignent l'excellence des petits-déjeuners et les nombreux équipements sur place tels qu'un spa, une piscine, des boutiques, un barbier/coiffeur, un parking sécurisé et des lave-linge/sèche-linge pratiques dans les chambres. Parmi les inconvénients, on relève des odeurs d'égout occasionnelles, des attentes pour les ascenseurs, du bruit provenant du service de ménage ou d'autres clients, ainsi qu'un entretien ou un service inégal, notamment en matière d'écoulement de la douche, d'objets manquants ou d'une qualité et d'une rapidité variables au restaurant. Dans l'ensemble, attendez-vous à un établissement moderne avec tous les services, un service de qualité et de nombreux avantages, mais avec quelques problèmes opérationnels.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Les installations sont nombreuses et comprennent un spa, une piscine, plusieurs restaurants, des boutiques, un barbier/coiffeur, un distributeur automatique de billets, une supérette, un parking sécurisé et une navette toutes les heures pour Mandela Square ; des transferts aéroport sont également disponibles. Certains signalent une congestion des ascenseurs, une piscine froide, des problèmes de salle de sport et des indications limitées.

Avis de voyageur à ce sujet

10

chevonne

10 mai 2025

·

A séjourné 8 nuits

This hotel has a nice restaurant and bar. They have an atm, small grocery store, spa, and downstairs there’s a barber and nail salon. It’s in the upscale area of Johannesburg (Sandton). Everyone was so nice. The best customer service everywhere.

8

Kimberly

12 mai 2025

·

A séjourné 1 nuit

The hotel was good. The pool was freezing which was disappointing but otherwise we had a great short stay.

6

Brigitte

8 août 2023

·

A séjourné 2 nuits

There was no soap in the bathroom. No tea, coffee, milk in the room. No towels in the gym. The treadmills were broken. room service never came.

8

Sebastien

1 mai 2025

·

A séjourné 3 nuits

The hotel is quite huge and benefit from all necessary equipments and services. Spa, Restaurant, Pool, Room service. There is also a free secured parking. This is like a small city but people are nice and we had good experience.

8

Karien

9 janv. 2025

·

A séjourné 2 nuits

Clean hotel with pool, spa, and parking.

10

Gilles

8 nov. 2024

·

A séjourné 1 nuit

Not the first time staying there, Great Hotel, good location, multiples restaurants on site. Thomas at the concierge is the BEST :)

10

Nisa

18 mai 2025

·

A séjourné 10 nuits

It was an exceptional stay! My mum and I did just over two weeks here and felt like a part of the family of staff by the end of it. The hotel is clean (VERY!), very close to Nelson Mandela Sq which we walked to on several occasions. They have a shuttle that goes on the hour, every hour too! There’s a shopping mall just next door which was so convient. The views are EXCEPTIONAL day, night and in-between. The only thing that was an issue was the strong smell of sewage due which lasted a few days.

10

Stephen

9 nov. 2025

·

A séjourné 9 nuits

Modern room. Friendly staff. Good service. Shop, laundry service and hairdresser on-site in secure area.

8

Esther

16 nov. 2025

·

A séjourné 2 nuits

Stayed for two nights. The room was spacious and clean. Bed was comfortable. Shuttle was not available to pick us up at the Gautrain station unfortunately so we had to cross the street and catch an Uber to the hotel. We used the shuttle to go to Nelson Mandela square the next day. Check-in was quick and our room was available even though we were early which was amazing after a long flight. Breakfast was fantastic with plenty of options and friendly service. The clubhouse restaurant was also fantastic with friendly service and poolside seating. Finally, the meat pies from the Deli were perfect for a quick and inexpensive lunch. There are a few things that could be improved: Firstly, signage within the hotel is almost non-existent so finding the Deli or Clubhouse/pool entrance is very difficult. More signs are needed. Second, outside seating is not available in the courtyard area. A few tables and chairs would be good for guests who want to be outside. Would stay here again without hesitation.

10

jonathan

14 mars 2025

·

A séjourné 4 nuits

Only issue is insufficient elevator capacity which causes extensive stress and delays entering or leaving hotel.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

La plupart des clients trouvent l'établissement très propre. Quelques-uns signalent des problèmes tels que des taches dans la salle de bain, des nuisibles ou des odeurs d'égout, ainsi qu'un réapprovisionnement irrégulier des articles de toilette.

Avis de voyageur à ce sujet

8

Daryl

26 déc. 2022

·

A séjourné 19 347 nuits

Hotel was great and had friendly staff. My only issue was that they placed a wet toilet paper role in the bathroom. I can only assume the toilet paper was dropped in the toilet water and instead of replacing it left a half wet toilet role in the bathroom.

10

Eugenie

23 oct. 2025

·

A séjourné 1 nuit

Clean room

10

Mweene

11 janv. 2026

·

A séjourné 2 nuits

Awesome, Clean, Budget friendly

8

Sylvester

18 avr. 2025

·

A séjourné 1 nuit

Clean hotel with spacious rooms and super friendly staff. One drawback is the sewage smell that is present in the hotel especially the higher you go. It’s worse on the 21st floor. Needs some major reconstruction to fix the smell.

2

Clarissa

4 août 2024

·

A séjourné 1 nuit

I was horrified when i was woken up at 7am by the noise from next door. We were placed, next door to house keeping and there were ladies SCREAMING and talking to each other. They were also bamging things so loudly. I reported it to the receptionist and notjinf was done about it for hours! I was forced to just get up and get out the room because it was so awful. The bathroom, also had disgusting stains, underneath the seat part. It was the worst experience

4

Conor

3 déc. 2025

·

A séjourné 3 nuits

Bathroom cleanliness not good. Shower not good. Rating of 5 star without the experience.

10

Patrick

26 déc. 2024

·

A séjourné 1 nuit

The staff are wonderful and the property is super clean

10

Mavis

25 sept. 2025

·

A séjourné 7 nuits

I arrived before 0700 and the supervisor on duty was kind enough to allow early check in with no charge. I had the studio which was very clean. Breakfast was also excellent. I’ve already booked my next stay.

6

Curu

6 mai 2024

·

A séjourné 5 nuits

It’s very cosmopolitan and modern but my room had roaches, as time progressed it got more obvious. At the bar restaurant, I ordered a veggie burger and they passed off a potato pancake between two buns as such, when I alerted them to that, I was still charged, at the coffee bar the attendant tried to keep my cash after I decided to pay with a card, and another insisted I pay for her to get cake. I was scammed into a bogus tour and had to fight and get Expedia involved to get a refund. At my arrival home I discovered 200 dollars was pilfered from my suitcase. It had to be at the hotel. Yet there were examples of good customer service in general and the hotel is commodious. Of course I wouldn’t return.

10

Tawanda

9 mars 2025

·

A séjourné 6 nuits

Staff were brilliant. Room was very clean and comfortable bed. Fantastic

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont modernes, spacieuses et confortables, certaines disposant de lave-linge/sèche-linge, de balcons ou de vues exceptionnelles ; des surclassements sont parfois proposés. Certains ont été gênés par le bruit dans les couloirs ou lors de fêtes, par la conception ou le drainage de la salle de bain, par des dysfonctionnements d'équipement ou par des odeurs occasionnelles aux étages supérieurs.

Avis de voyageur à ce sujet

10

Phumelele

6 juil. 2025

·

A séjourné 1 nuit

Gorgeous. Spacious and comfortable.

6

Florence

7 oct. 2025

·

A séjourné 4 nuits

The hotel was okay. I had to spend an hour to be checked in because the rooms were not ready. House keeping staff are noisy on the corridor. The was a party on our floor in the early hours of Saturday morning. I had to call reception because I couldn’t sleep.

6

Obinna

22 août 2025

·

A séjourné 2 nuits

Phone didn't work at times. Front desk didn't pickup at times and when you then had to go down to communicate an issue, most times they would seem offended until guest relations had to attempt to help and even that had its inconsistencies. Night shift seemed genuinely interested in helping out. Shower didn't drain properly, room had to be changed twice to get good drain. Very old couch. They didn't really seem too surprised and maintenance said half the rooms where like that. Chairs in pool area dusty so couldn't wait there during cleaning, you'd have to wait in an already crowded lobby. Dryer in room didn't work, maintenance confirmed that's how it worked. Housekeeping would forget stuff sometimes and when I tried to remind them of missing items or a missing area that wasn't cleaned, like the toilet or missing towels, it would almost seem like one was being overbearing. Even though housekeeping head seemed apologetic, sometimes cleaner would seem offended. Had to write the list of items on a paper and stick on door before I got consistent service. Restaurant waitress told a lie and didn't deliver an order that was paid. 3 out of the 5 times I ordered burger at night, bun was wet. When I complained in the morning to their head, first time she sounded like I was bothering her, second time, different person sounded better. No standards. It was a very stressful stay. I tried to give them a chance every week but overall was a very stressful stay. Never again.

10

ronald

18 août 2025

·

A séjourné 1 nuit

The room we were given was on the 9th floor. We ask for another room higher up & they upgraded us with no extra cost. The room was beautiful with a wraparound balcony on the 19th floor. Need less to say we were very satisfied with our accommodation plus the staff were very friendly & accommodating. Will definitely revisit this hotel establishments.

10

Kerry

20 nov. 2024

·

A séjourné 4 nuits

The property was nice. The rooms are a great size with in suite washer and dryers. The staff very friendly and helpful. They also supplied transportation.

8

Tafadzwa

13 mars 2025

·

A séjourné 4 nuits

I found the staff to be welcoming and polite. However, I was surprised by the 330 rand limit on dining, which wasn't mentioned during booking. Additionally, the shower design caused water to spill onto the passage floor, which was inconvenient. Clearer communication about dining costs and improvements to the shower design would enhance the experience.

10

Debbie

28 nov. 2025

·

A séjourné 3 nuits

Really spacious, had washer & dryer

10

Nisa

18 mai 2025

·

A séjourné 10 nuits

It was an exceptional stay! My mum and I did just over two weeks here and felt like a part of the family of staff by the end of it. The hotel is clean (VERY!), very close to Nelson Mandela Sq which we walked to on several occasions. They have a shuttle that goes on the hour, every hour too! There’s a shopping mall just next door which was so convient. The views are EXCEPTIONAL day, night and in-between. The only thing that was an issue was the strong smell of sewage due which lasted a few days.

8

Esther

16 nov. 2025

·

A séjourné 2 nuits

Stayed for two nights. The room was spacious and clean. Bed was comfortable. Shuttle was not available to pick us up at the Gautrain station unfortunately so we had to cross the street and catch an Uber to the hotel. We used the shuttle to go to Nelson Mandela square the next day. Check-in was quick and our room was available even though we were early which was amazing after a long flight. Breakfast was fantastic with plenty of options and friendly service. The clubhouse restaurant was also fantastic with friendly service and poolside seating. Finally, the meat pies from the Deli were perfect for a quick and inexpensive lunch. There are a few things that could be improved: Firstly, signage within the hotel is almost non-existent so finding the Deli or Clubhouse/pool entrance is very difficult. More signs are needed. Second, outside seating is not available in the courtyard area. A few tables and chairs would be good for guests who want to be outside. Would stay here again without hesitation.

10

Farai

31 mai 2025

·

A séjourné 1 nuit

The hotel was very beautiful. I stayed in the junior suite which aslo had amazing views of the city at night and in the morning.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le service est largement salué pour sa chaleur, son attention et sa serviabilité ; les arrivées anticipées et les surclassements sont également notés. Une minorité fait état de réponses lentes ou incohérentes, d'attitudes désagréables ou d'un service inégal au restaurant.

Avis de voyageur à ce sujet

4

Khethiwe

14 juil. 2025

·

A séjourné 1 nuit

The room was comfortable and was pleased with that. I did not receive the best customer service at the club house or management. Service needs to improve.

4

Dr Ayanda

2 déc. 2023

·

A séjourné 1 nuit

I’m so disappointed at the way a gentleman called Claude(he was wearing a brown blazer ) at reception spoke to me . I’m still not fine with his tone while speaking to me. If I was a client and I was at fault , he should have express my fault.

6

Obinna

22 août 2025

·

A séjourné 2 nuits

Phone didn't work at times. Front desk didn't pickup at times and when you then had to go down to communicate an issue, most times they would seem offended until guest relations had to attempt to help and even that had its inconsistencies. Night shift seemed genuinely interested in helping out. Shower didn't drain properly, room had to be changed twice to get good drain. Very old couch. They didn't really seem too surprised and maintenance said half the rooms where like that. Chairs in pool area dusty so couldn't wait there during cleaning, you'd have to wait in an already crowded lobby. Dryer in room didn't work, maintenance confirmed that's how it worked. Housekeeping would forget stuff sometimes and when I tried to remind them of missing items or a missing area that wasn't cleaned, like the toilet or missing towels, it would almost seem like one was being overbearing. Even though housekeeping head seemed apologetic, sometimes cleaner would seem offended. Had to write the list of items on a paper and stick on door before I got consistent service. Restaurant waitress told a lie and didn't deliver an order that was paid. 3 out of the 5 times I ordered burger at night, bun was wet. When I complained in the morning to their head, first time she sounded like I was bothering her, second time, different person sounded better. No standards. It was a very stressful stay. I tried to give them a chance every week but overall was a very stressful stay. Never again.

10

ronald

18 août 2025

·

A séjourné 1 nuit

The room we were given was on the 9th floor. We ask for another room higher up & they upgraded us with no extra cost. The room was beautiful with a wraparound balcony on the 19th floor. Need less to say we were very satisfied with our accommodation plus the staff were very friendly & accommodating. Will definitely revisit this hotel establishments.

10

Corrin

7 mai 2025

·

A séjourné 1 nuit

Extraordinary check in and check out staff. Thanks for the trip

10

Cicero

30 mai 2024

·

A séjourné 1 nuit

Exceptional, accommodating staff, exceedingly attractive design, fantastic food options, and great location.

10

Samali

24 déc. 2025

·

A séjourné 2 nuits

Very nice stay! Excellent service from all sides!

10

Mavis

25 sept. 2025

·

A séjourné 7 nuits

I arrived before 0700 and the supervisor on duty was kind enough to allow early check in with no charge. I had the studio which was very clean. Breakfast was also excellent. I’ve already booked my next stay.

10

Geurt

3 nov. 2024

·

A séjourné 1 nuit

What made this hotel remarkable was the staff - from the moment I walked in I was treated well, and the staff went out of their way to find me the best room I needed. In addition, the room was beautiful and the bed very comfortable. I very big well done Sandton Hotel. I can’t wait to stay here again.

10

Kenny

9 nov. 2025

·

A séjourné 5 nuits

I have to say thay thia hotel was excellent! The staff was very helpful! A big shoutout to Xolani for his professionalism and his willingness to help. The hotel is located in a very safe area.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Situation sûre à Sandton, à proximité de Nelson Mandela Square, de Sandton City et d'autres commerces ; beaucoup s'y sont rendus à pied ou ont utilisé la navette toutes les heures. Un avis mentionne que la navette n'était pas disponible pour une prise en charge à la gare.

Avis de voyageur à ce sujet

8

Mlamuli M

5 août 2025

·

A séjourné 5 nuits

Great location

10

Stephanie

26 oct. 2024

·

A séjourné 1 nuit

There is a market place with food shop. Market place, and few shops next door. Mandela Square Mall is 10 minute walk away.

8

Penney

28 févr. 2024

·

A séjourné 2 nuits

Sandton hotel is in the Sandton suburb of Johannesburg. The hotel is pretty and feels very safe. They have shopping and business options in and connected to the hotel. If you need anything it is probably closer than you think. Also ask about the different types of rooms for a better fit for your needs. I will stay there again when I return to Johannesburg. I loved the tub even though it was a challenge to get in because I am short..The only con was when I showed the water leaked between the tiles and on to the floor.

10

Jacqueline

4 oct. 2025

·

A séjourné 3 nuits

The Sandton was very clean and nicely fragranced throughout the hotel and the staff was friendly. Great shopping areas were in close proximity.

8

shili

9 juin 2024

·

A séjourné 1 nuit

Good location,good service.

10

Nisa

18 mai 2025

·

A séjourné 10 nuits

It was an exceptional stay! My mum and I did just over two weeks here and felt like a part of the family of staff by the end of it. The hotel is clean (VERY!), very close to Nelson Mandela Sq which we walked to on several occasions. They have a shuttle that goes on the hour, every hour too! There’s a shopping mall just next door which was so convient. The views are EXCEPTIONAL day, night and in-between. The only thing that was an issue was the strong smell of sewage due which lasted a few days.

8

Esther

16 nov. 2025

·

A séjourné 2 nuits

Stayed for two nights. The room was spacious and clean. Bed was comfortable. Shuttle was not available to pick us up at the Gautrain station unfortunately so we had to cross the street and catch an Uber to the hotel. We used the shuttle to go to Nelson Mandela square the next day. Check-in was quick and our room was available even though we were early which was amazing after a long flight. Breakfast was fantastic with plenty of options and friendly service. The clubhouse restaurant was also fantastic with friendly service and poolside seating. Finally, the meat pies from the Deli were perfect for a quick and inexpensive lunch. There are a few things that could be improved: Firstly, signage within the hotel is almost non-existent so finding the Deli or Clubhouse/pool entrance is very difficult. More signs are needed. Second, outside seating is not available in the courtyard area. A few tables and chairs would be good for guests who want to be outside. Would stay here again without hesitation.

8

WINNIE

5 juil. 2025

·

A séjourné 1 nuit

I liked the safety and accessibility.

10

Jerome

7 juil. 2025

·

A séjourné 3 nuits

The location was great. Not too far from Sandton Center. The staff was wonderful. The hotel is modern in every aspect. No issues with our stay.

10

Earica

25 janv. 2025

·

A séjourné 11 nuits

The property is truly stunning, with its elegant design and well-maintained surroundings. The staff goes above and beyond to ensure that all your needs are met, providing exceptional service and attention to detail throughout your stay. Its prime location near Sandton Mall and the Benmore shopping centre makes it incredibly convenient for shopping and dining, offering a wide range of options just a short distance away. Overall, I highly recommend this property for anyone seeking a comfortable and enjoyable experience.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le petit-déjeuner est fréquemment salué pour sa variété et ses options végétaliennes ; plusieurs ont apprécié le Clubhouse, le buffet et la sandwicherie. D'autres ont signalé des menus limités, un service lent ou des repas médiocres à certains moments.

Avis de voyageur à ce sujet

2

Alice

25 oct. 2024

·

A séjourné 3 nuits

Property looks good but the food and the service are terrible.

10

Cheryl

8 mars 2025

·

A séjourné 2 nuits

Airport shuttle is outstanding. All staff very helpful and very friendly. Breakfast buffet outstanding! Limited menu for lunch and dinner and service was unusually slow at the bar area adjacent to the pool. I would definitely return.

10

amah

16 août 2025

·

A séjourné 4 nuits

The hotel is very modern. The room is very comfortable and the housekeeping staff does a great job with their cleaning. The Hotel has a shuttle service that takes you to Nelson Mandela Square with no charges and we have enjoyed a shuttle to the airport early morning with a charge, which is secure and convenient. Our only complaint was the food at the restaurant that is lousy; however, the cook came out to apologize for salty and over seasoned food. Overall, this is a great place to stay. The staff is really friendly and willing to accommodate you with any requests you may have.

10

Sibongile

14 oct. 2025

·

A séjourné 2 nuits

breakfast was freshy prepared with vegan menu accomodated. The staff was friendly and efficient.

10

Darlene

10 févr. 2025

·

A séjourné 4 nuits

Fabulous stay, to end my 3 weeks South African tour. The room large, windows expansive view of the pool. Separate toilet room. Breakfast and dinner option was a plus. The Club house was a relaxed

8

Tim

9 sept. 2024

·

A séjourné 1 nuit

Loved the property as well as the options. Had the opportunity to stay in different suites and the studios were excellent. The were kitted fantastically with washing machines and microwave as well as a balcony. Services were a bit mid with your experience dependent on the staff you interacted with. It needs a service manual urgently. The breakfast options were quite limited and boring especially if you're staying for long. The meals are also not labelled so you have to check all the pots.

10

Cicero

30 mai 2024

·

A séjourné 1 nuit

Exceptional, accommodating staff, exceedingly attractive design, fantastic food options, and great location.

10

Dr. Lindokuhle

27 janv. 2025

·

A séjourné 3 nuits

Pleasant and spacious. Food up to standard though kitchen staff understaffed.

8

Jasmine

25 juin 2025

·

A séjourné 2 nuits

Hotel magnifique petit déjeuner en buffet correct. Diner a la carte

8

Esther

16 nov. 2025

·

A séjourné 2 nuits

Stayed for two nights. The room was spacious and clean. Bed was comfortable. Shuttle was not available to pick us up at the Gautrain station unfortunately so we had to cross the street and catch an Uber to the hotel. We used the shuttle to go to Nelson Mandela square the next day. Check-in was quick and our room was available even though we were early which was amazing after a long flight. Breakfast was fantastic with plenty of options and friendly service. The clubhouse restaurant was also fantastic with friendly service and poolside seating. Finally, the meat pies from the Deli were perfect for a quick and inexpensive lunch. There are a few things that could be improved: Firstly, signage within the hotel is almost non-existent so finding the Deli or Clubhouse/pool entrance is very difficult. More signs are needed. Second, outside seating is not available in the courtyard area. A few tables and chairs would be good for guests who want to be outside. Would stay here again without hesitation.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	75 $US
février	85 $US
mars	89 $US
avril	93 $US
mai	92 $US
juin	95 $US
juillet	96 $US
août	94 $US
septembre	98 $US
octobre	70 $US
novembre	77 $US
décembre	73 $US

di	lu	ma	me	je	ve	sa
1 $97	2 $102	3 $100	4 $103	5 $103	6 $103	7 $118
8 $101	9 $97	10 $103	11 $103	12 $104	13 $98	14 $104
15 $100	16 $99	17 $99	18 $98	19 $104	20 $104	21 $105
22 $99	23 $105	24 $100	25 $105	26 $104	27 $118	28 $104
29 $99	30 $99

@Sandton Hotel

Prix pour @Sandton Hotel

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Suite Studio Exécutive, baignoire

Studio, 2 lits une place

Studio

Chambre avec lits jumeaux

Chambre, 1 très grand lit, accessible aux personnes à mobilité réduite

Studio, balcon

Chambre Présidentielle

Chambre Standard, 1 très grand lit

Chambre Junior

Avis des voyageurs sur @Sandton Hotel

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Bon à savoir

Suppléments facultatifs

Prix pour les dates à venir

Informations sur l'établissement

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $121	21 $111	22 $105	23 $103	24 $106
25 $104	26 $103	27 $104	28 $106	29 $105	30 $103	31 $105