Hotel Windsor House Inn By GEH Suites

Left my wallet on the desk one day and $100 went missing, reported to the hotel front desk, and they did nothing at all. The front desk guy smiled a lot as if if was a normal occurrence. If you stay here use the safe for EVERYTHING

listen to this as if you don't you will be very disappointed, I'm going to be fair but honest, im going to start with the bad and end with the satisfactory. NONE OF STAFF SPEAK ENGLISH, WHICH IS VERY ANNOYING TO BE HONEST I CLEARED MY BILL , BIUT THEY STILL INSISTED I WOED MONEY, THIS IS NOT CORRECT, I HAD PROOF OF PURCHASES, STAFF TRYING TO CONSTANTLY GET MONEY OUT OF YOU WHICH IS VERY ANNOYING, ASKED FOR A WAKE UP CALL BUT NO ANSWER MOULD IN THE CEILING OF BATHROOM, VERY POOR CHOICE OF BREAKFAST, EGGS AND SOME WEARD COOKED COLOMBIAN stUff, cooked choice very poor !! ITS SIMPLE IF YOU LIKE GOOD CUSTOMER SERVICE, GOOD GOOKED BREAAKFAST AND HAVEING SOMEONE ENGLISH TO TALK TO AT RECEPTIOPN , DO NOT GO TO THIS HOTEL. NOW AS PROMISED GOOD THINGS, THERE IS A DECENT GYM 24 HOURS AND THE ROOM WITH LOUNGE IS AN EXCELLENT PRICE AT THE 280 FOR THE WEEK I SPENT THERE IS NO GETTING AROUND THAT, OVERALL- EVEN THOUGH THE ACCOMODATION WAS DECENT, NICE ROOM LIVING AREA ETC AND IT WAS , THIS ALL DEPENDS ON STANDARDS , LIKE I SAID CUSTOMER SERVICE AMOUNTS TO ALOT FOR ME AND I WOULDNT GO HERE AGAIN BASED ON THAT ALONE.

Desayuno muy limitado. Básico

Security arround

Señores de hoteles.com ustedes me cobraron las dos habitaciones y al llegar al hotel no había habitaciones disponibles, ellos alegaron q era de conocimiento de la plataforma que no había disponibilidad, sin embargo vendieron y cobraron, solicito me reembolsen el dinero de manera inmediata