Briars Resort and Spa

Hôtel très bien situé et une chambre-cottage avec une vue superbe sur le lac. Les extérieurs de l'hôtel sont très beaux. Par contre les prestations sont loin d'être à la hauteur d'un 4*. Accueil assez froid, chambre très vieillotte, dîner sans grande saveur et petit-déjeuner très moyen, sans choix . Pain décongelé au petit-déjeuner. Nous séjournions en même temps qu'un groupe donc c'est peut-être l'explication.

Unfortunately it was first day reopening and a lot of problems were not resolved. The ice maker was out of service. No Wifi so Tv didn’t work. No Robes, No Hot tub, lights out in the pool so we assumed unavailable too. The mini fridge and blow dryer didn’t work. Room was not the cleanest. Still shaving cream and stubble in sink from previous guest. restaurant’s staff and food was good, but very slow to come out of the kitchen. The only reason I booked there was for the beautiful spa. I scheduled a massage for my husband’s birthday gift and was so disappointed when the manager informed us our appointment was not going to happen because of car trouble. I informed the manager of my dissatisfaction before we left and she didn’t seem to care at all. It’s sad really there is so much potential for this beautiful historical property. Regretting booking at The Briars Resort, I really wish I had spent my time and money elsewhere.

The property location is ideal, however the hotel itself is very tired and is in need of a major renovation. It is sad to see a once very exclusive Resort & Spa fall to where it is today. I hope someone makes an effort to restore it to its former glory.

Beautiful property not well keep up. 300 nightly no pool. Roof needs repair.

Burnt Hamburg Bed great