Name: Four Points by Sheraton Atlanta Airport West
Address: 3520 North Desert Drive, Atlanta, Géorgie, US
Price range: 90 $US–114 $US per night
Rating: 8.23

Ce qu'en disent des voyageurs

Au Four Points by Sheraton Atlanta Airport West, les voyageurs soulignent régulièrement l'emplacement pratique près de l'aéroport, le confort des lits et la gentillesse du personnel, tout en notant que le service global, les équipements des chambres et l'entretien général peuvent varier d'un séjour à l'autre.

La propreté est souvent saluée, mais plusieurs commentaires font état de salles de bains insuffisamment nettoyées, de linge taché ou de mauvaises odeurs, et d'un service de ménage oublié ou retardé lors de séjours de plusieurs nuits. Les commentaires sur les installations mentionnent des fermetures ou des problèmes d'entretien répétés de la piscine, un parking fermé payant que certains trouvent sécurisé mais d'autres mal éclairé, ainsi qu'un bar et une terrasse appréciés mais dont le service peut parfois être lent. Attendez-vous à une étape pratique près de l'aéroport avec des lits confortables, mais soyez conscient des variations de service et d'entretien.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Les commentaires sur les installations mettent en évidence des fermetures ou des problèmes d'entretien répétés de la piscine, un parking fermé payant (souvent décrit comme sécurisé, mais avec quelques problèmes d'éclairage), ainsi qu'un bar et une terrasse agréables sur place, bien que le service au bar puisse être lent.

Avis de voyageur à ce sujet

10

Kira

25 juin 2024

·

A séjourné 1 nuit

Nice. Loved the pool

10

Alexis

4 févr. 2024

·

A séjourné 2 nuits

Staff was great! Fire pit didn’t work

6

Teja

6 juil. 2025

·

A séjourné 1 nuit

The pool was out of service which was part of my reason for visiting this property.

10

Cecilia

12 juil. 2025

·

A séjourné 3 nuits

The only thing was the pool was not available to us. That would’ve been very nice but they did offer us drink coupons very nice of them. Thank you.

4

John

26 sept. 2025

·

A séjourné 2 nuits

Front desk staff was rude and not very friendly. TV in the room was broken. Pool was green and unusable. I expected more after reading the reviews and was very disappointed. Next trip to Atlanta we be at another property. Very what they charged, there are much better options just a 10 minute ride North. Look elsewhere.

6

Manda

23 juil. 2025

·

A séjourné 1 nuit

The staff were very nice, and the hotel was clean and modern. However, the parking lot felt very unsafe with poor lighting. My room was on the ground floor with a huge window facing the parking lot, and that felt unsafe.

10

Kaylin

22 oct. 2025

·

A séjourné 1 nuit

My room itself was very clean, but the hallways could use some tidying. Easy to find, there was an airport shuttle but I had airport parking booked so I didn't use it. The person at check-in was very nice. Parking was easy and secure. Overall a good quick overnight since I had an early flight the next morning.

2

Blanche Bianca

7 juil. 2025

·

A séjourné 1 nuit

4th of July weekend, family reunion...We all booked this hotel for the pool and closeness to the airport. The pool was CLOSED this ENTIRE 4th of July weekend! We had all the kids excited to go swimming on vacation and there was NOTHING!!! They offered us a free drink at the bar...Yeah, they kids are really gonna enjoy that. POOR PLANNING BY THE HOTEL!!!

2

Blanche Bianca

7 juil. 2025

·

A séjourné 4 nuits

4th of July weekend and the ENTIRE FAMILY REUNION is booked here, the pool was closed the entire holiday weekend due to chemical imbalances. Why did they not know to clean the pool PRIOR to a holiday weekend. Kids were all VERY Disappointed, which lead to even MORE frustrated parents.

10

Camilo

26 déc. 2024

·

A séjourné 1 nuit

All good - clean - lot of parking - easy access to highways

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

De nombreux clients ont trouvé les chambres propres, mais des plaintes récurrentes incluent des salles de bains insuffisamment nettoyées, du linge taché ou des odeurs, et un service de ménage qui oublie ou retarde le service lors de séjours de plusieurs nuits.

Avis de voyageur à ce sujet

8

Felicia

21 déc. 2024

·

A séjourné 5 nuits

Love the set up once you walk inside the hotel but what i didn’t like they don’t tell you that each day you there they charge if you have a car I feel they should let you know when you making reservations because you will charge a person and they don’t have a car plus the deposit also no breakfast well you have too have a voucher never heard of that because I have went to hotels and they have breakfast for everyone one I was there 6 days no once did housekeeping come clean my room but I did it myself beds was good comfortable they need too shampoo the carpet inside they rooms I socks was white when I start walking on carpet black ..

10

James

13 déc. 2025

·

A séjourné 2 nuits

As always it was a combination of the cleanliness of the room as well as the warm staff.

6

Lensey

21 juil. 2024

·

A séjourné 1 nuit

The bathroom was not cleaned or the carpet in the room

10

Charlene

14 avr. 2023

·

A séjourné 5 nuits

Everything was great except they cleaned my room only once during my 5 day stay. My garbage was overflowing with recyclables and perishable trash. Once the cleaners knocked on my door and i asked them to clean later however they never came back.

4

Domicia

11 oct. 2025

·

A séjourné 4 nuits

Room had mold staff not pleasant

10

James

21 déc. 2025

·

A séjourné 2 nuits

Cleanliness

8

Faheem

8 janv. 2026

·

A séjourné 1 nuit

Clean room

2

Tiffany

28 sept. 2025

·

A séjourné 1 nuit

I came to ATL for an event and I was so disgusted with the overall appearance of my room I did not sleep in my hotel room. From the photos I revealed the filthy mattress, look like a crime scene, carpet is filthy, housekeeping, needs coaching and development on switching out old towels, vacuum the room, sweep the floor, wipe desk, etc. for wet glass stains from previous guess. Water never got hot for a shower and I Lysol, Clorox clean-up wiped down any and everything I thought I might touch, TV & Internet old and slow. I was chrge at check in $100 for incidents and wanted to charge me $10.00 for parking when Pricelines website said parking included. The room , the mattress and dirty used towels folded to look fresh left me sleeping on a friends couch! The room was not clean and the mattress should be discarded it is not presentable for commercial use. I will not recommend this hotel and I am a BonVoyage Marriott member they will be notified of my hard earned money given to this establishment and I could not sleep in the room after a 11 hour drive to Atlanta. Ps. Front desk gave me fresh towels when I showed him the soiled towel and did not address the issue just handed me a new set of towels. I hope to speak with a manager for a full refund of my $120.00 + $100 incidental hold, $10 for parking.....Wow! Unacceptable Truthfully Speakinking

6

Lavone

15 mars 2025

·

A séjourné 1 nuit

The shower was NOT CLEANED.....also the corners were black looked like mold.....Other then that it was fine.

6

lamarro

23 mars 2025

·

A séjourné 1 nuit

The sheets and towels had stains on them. The floor also had items left on them

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les lits sont confortables et certaines chambres sont spacieuses ou calmes, mais du bruit provenant de la route ou du couloir est signalé, les réfrigérateurs/micro-ondes ne sont pas inclus en standard, et la sélection/performance des chaînes de télévision peut être limitée.

Avis de voyageur à ce sujet

8

Dan

28 mars 2023

·

A séjourné 1 nuit

Traffic noise is pretty significant. Lighting in the room foyer is non-existent

8

Barry

30 sept. 2025

·

A séjourné 1 nuit

The room was surprisingly quiet for an airport hotel, and very clean. All amenities were as advertised. My license was left at the front desk at check in. Cedric promptly brought to my room avoiding a next day catastrophe trying to get through security. The only thing is parking is at the back of the facility and can be a long walk to the room through a back door. Be sure to unload in the lobby before parking.

6

Marvin

28 juin 2025

·

A séjourné 2 nuits

This hotel has potential, but it’s definitely a work in progress. The shuttle service needs improvement—coordination and reliability were lacking during my stay. Additionally, the in-room TV experience was disappointing, with only 12 out of over 60 channels actually working. On a positive note, the breakfast was a standout. The food was fresh, well-prepared, and offered a good variety—definitely a highlight of the stay. With some attention to service quality and room amenities, this place could become a solid choice. For now, it’s best suited for travelers who value breakfast over entertainment or convenience.

4

Paulette

19 juin 2024

·

A séjourné 1 nuit

Poor water pressure, air conditioning was poor and mattress was very uncomfortable

6

Cheryl

23 août 2025

·

A séjourné 1 nuit

I like the location close to the air port. My 2nd stay when i returned from Chicago, the room had not frig nor microwave. Not good. The 1st stay i have these amenities.

8

Donna

27 mars 2025

·

A séjourné 1 nuit

A little noisy by freeway and no breakfast. The shampoo container was empty and the soap dispenser did not work.

10

SHIRLEY

14 oct. 2025

·

A séjourné 2 nuits

The staff was friendly and the rooms were clean! The bed slept good!

6

Lakiesha

10 juin 2025

·

A séjourné 1 nuit

Good: Friendly staff, parking lot security, clean property, breakfast good, adequate parking. Close to airport and shopping and food. Bad: Low water pressure, tv worked really slow changing channels and some channels didn’t work on an already limited options, water doesn’t get really hot, warm in the hallways, room smelled like a dog had been in there, need upgrade on furniture, no place to put in-shower necessities. I’ve stayed in 3 different hotels in the last 2 weeks, this was my least favorite.

6

elizabeth

24 sept. 2025

·

A séjourné 3 nuits

The room did not have a refrigerator and microwave as promised when I booked the room, and the curtain was hanging off the rack and was not fixed by the cleaning crew. The room furniture was very dated and the shower wash dispenser was broken in the shower.

10

Deborah

19 déc. 2025

·

A séjourné 1 nuit

The bed slept amazing! Every option of pillow was available! I was on the 5th floor and the water pressure was a bit disappointing, but the good sleep was worth it!

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le service varie d'un personnel véritablement amical et conciliant à des expériences irrégulières, telles que des interactions impolies ou lentes à la réception, de longues files d'attente à l'enregistrement, des erreurs de réservation ou de type de chambre, des appels de réveil manqués, des retenues/doubles débits sur la facture, et des interruptions ou retards de la navette.

Avis de voyageur à ce sujet

6

Ryan

25 nov. 2025

·

A séjourné 2 nuits

The hotel front desk staff was not the most helpful or friendly. The WiFi did not work the entire stay. Staff said they were going to need to call IT to assist. This was the same conversation I had on two separate days

10

Harold

13 août 2025

·

A séjourné 1 nuit

We were 20 minutes early and before we could check in. Had to pay an additional $30. Wasn’t really happy about that but needed the rest.

2

demetrius

1 sept. 2025

·

A séjourné 2 nuits

I recently stayed at the Marriott for 2 days, paying over $500 for my room, and unfortunately, my experience was very disappointing. Upon check-in, I was given a room where the key card didn’t work. After several failed attempts, I was informed that the door battery was dead. I waited over 30 minutes for assistance, and instead of resolving the issue that evening, the battery was not replaced until the following afternoon. This was a major inconvenience, especially given the short length of my stay. To make matters worse, I was double charged on my card. I was told one of the charges was a “mistake,” but no clear explanation was provided, and I was informed I would need to wait 10 days for the $135 to be returned. That extra charge was money I needed to travel back home, and as an out-of-town guest, this placed me in a very stressful situation. Between the room issue, the lack of urgency in resolving it, the financial mistake, and the fact that I paid over $500 for just 2 nights, I feel my stay fell far below the level of service expected from the Marriott brand. Given the significant inconvenience and cost, I am requesting a refund, or point equivalent to the amount I paid which was over $550

10

Alissa

4 déc. 2024

·

A séjourné 1 nuit

Every single front desk rep AND the engineer (whom we dealt with when the door wouldn't open) was superb in customer service. I will DEFINITELY be back!! By far the best hotel I've stayed in in the area

2

Jody

10 mars 2025

·

A séjourné 1 nuit

Things don’t work properly and no one cares. One person working check-in with a line of 15 people trying to get in. Makes it impossible to buy anything from the canteen. And no vending anywhere else. Staff doesn’t care. Lady working the bar was asked about the canteen. Apparently she couldn’t leave the bar. The hotel has really went downhill since I last stayed here. Won’t be here again.

10

Eric

1 déc. 2025

·

A séjourné 1 nuit

The Room was very clean and a young lady named Ty was very professional at my check in. I was greeted immediately and was quickly taken care of. Ty is the picture of being a model employee and just courteous person! Thanks for making my stay comfortable!

2

Victor

7 oct. 2025

·

A séjourné 1 nuit

We had booked a double queen bed room when we arrived they gave us a single bed. When we talked to the employee they refused to give us the room we have booked and proceeded to tell us that we were wrong and that’s not what was in the system even after we showed them our reservation. There was also roaches in the lobby. The employees were rude and unprofessional.

10

Myriah

4 déc. 2024

·

A séjourné 1 nuit

Stayed overnight before an early morning flight from Atlanta Hartsfield. Hotel staff was very helpful with the Park & Fly system. Shuttle to domestic terminal was right on time and a quick ride over.

10

Micheal R

4 sept. 2025

·

A séjourné 1 nuit

Ty and Velvet were so friendly, accommodating and wonderful that my wife and I recommend Four Points to everyone!

2

Adiba

13 avr. 2025

·

A séjourné 1 nuit

Stuff at night wasn’t friendly. Waited for the shuttle for a long time and never showed up. Called the reception and they said they’ll be there. I ended up taking a taxi after a 1 hour wait. Once there at 2Am, the receptionist was rude and told me it was probably my fault I didn’t follow the instructions… I work for delta and I’m in ATL all the time and I know where the hotel shuttle are and never had a problem before

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Très pratique pour l'aéroport et les principales autoroutes ; des restaurants et des commerces à proximité sont accessibles en voiture, mais pas toujours à pied.

Avis de voyageur à ce sujet

10

Arndt

16 sept. 2025

·

A séjourné 1 nuit

Quiet and clean property, staff is friendly and accommodating. Close to ATL. Parking was not an issue and felt secure. Dinner and shopping options nearby, but no in walking distance. Would definitely stay there again.

10

Priscilla

29 sept. 2025

·

A séjourné 1 nuit

Yes and yes. Need a car. Short distance

8

Mohammad

14 juil. 2025

·

A séjourné 1 nuit

Proximity to the airport

10

Taiesha

13 janv. 2025

·

A séjourné 1 nuit

This is most likely where we’ll stay every time we’re in Atlanta. Lots of shopping/dining nearby and minutes from the airport. The staff are friendly and very accommodating.

8

Courtney

6 mai 2025

·

A séjourné 1 nuit

The hotel was in an odd location.

10

Barbara

2 août 2024

·

A séjourné 1 nuit

Close to airport.

10

Breyanna

18 juin 2025

·

A séjourné 1 nuit

Property was in a great location! Super busy area very close to restaurants and shopping centers. Hotel was close to car wash, super convenient for me to get a detail. Room was quiet, clean and spacious. We had a nice view facing the city of Atlanta.

10

Douglas

27 sept. 2025

·

A séjourné 1 nuit

Nice place.,Clean and very convenient to the airport!

10

KATHERINE

13 oct. 2025

·

A séjourné 1 nuit

close to airport, and airport parking

10

Camilo

26 déc. 2024

·

A séjourné 1 nuit

All good - clean - lot of parking - easy access to highways

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le bar et le restaurant sur place reçoivent des éloges pour leur nourriture et leurs boissons savoureuses, tandis que le petit-déjeuner est payant plutôt que gratuit, avec une qualité/un rapport qualité-prix mitigé et un service parfois lent.

Avis de voyageur à ce sujet

10

Sarame

1 avr. 2024

·

A séjourné 1 nuit

Not a large selection with breakfast options for the price... Overall the hotel is a nice place to stay

10

Margaret

4 mai 2025

·

A séjourné 1 nuit

The service at bar for food and drink was extremely slow. Took 30 minutes for drink and the glasses were 3/4 full. would not use the bar or dining again.

10

Louis

29 févr. 2024

·

A séjourné 1 nuit

The property was very clean. Javier at the front desk could not have been kinder or more helpful. Dakesia from housekeeping was wonderful as well. There was a small hiccup when we first got there, but Javier and Dakesia sorted it out and all was excellent. The room was nice and the food was very good and reasonably priced. Ida or Ira or whatever, the bartender, was very nice as well. Overall, it was an excellent experience and we will be back.

6

Leonard

5 juil. 2025

·

A séjourné 1 nuit

The breakfast should have been free since it’s very little offered. It reminded me of a free continental breakfast that this property is charging for. They didn’t even have any bacon.

10

Patrice

26 sept. 2024

·

A séjourné 7 nuits

Nice and clean the breakfast was amazing can’t forget about the bar drinks was great 😊

10

Jeremy

7 janv. 2026

·

A séjourné 1 nuit

Didn't have breakfast, only coffee. Had dinner the previous night at the bar. The bartender was amazing and the food was good.

10

Holly

5 juin 2025

·

A séjourné 1 nuit

Excellent service from the staff and the breakfast was several cuts above other hotel breakfasts in this hotel class featuring REAL whole food — real scrambled eggs, fresh fruit, well seasoned potatoes and grits, turkey sausage, etc.

8

mark

13 sept. 2025

·

A séjourné 1 nuit

Good value for the price, loved the shuttle service, lobby was extremely noisy with kids, best old fashion I have ever had, super nice staff

8

Tori

8 sept. 2025

·

A séjourné 1 nuit

Property was very clean. Staff were friendly. Food and wine at the bar were also very good. Would stay again!

6

Peoung

11 sept. 2025

·

A séjourné 1 nuit

Area was close to Airport. The staff was Friendly and Welcoming. Rooms could've been a bit cleaner. AC was really loud, walls are thin. Also Breakfast is $17 per Adult and $8 per Child. Not likely to return.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	96 $US
février	103 $US
mars	102 $US
avril	112 $US
mai	106 $US
juin	205 $US
juillet	109 $US
août	109 $US
septembre	101 $US
octobre	99 $US
novembre	93 $US
décembre	93 $US

di	lu	ma	me	je	ve	sa
1 $98	2 $94	3 $99	4 $104	5 $95	6 $98	7 $114
8 $96	9 $95	10 $99	11 $100	12 $100	13 $99	14 $99
15 $94	16 $92	17 $99	18 $105	19 $96	20 $98	21 $100
22 $91	23 $91	24 $98	25 $102	26 $98	27 $99	28 $102
29 $96	30 $92

Four Points by Sheraton Atlanta Airport West

Prix pour Four Points by Sheraton Atlanta Airport West

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Chambre, 2 grands lits

Chambre, 1 très grand lit (Mobility Accessible with Bathtub)

Suite, 1 chambre

Chambre, 1 très grand lit, accessible aux personnes malentendantes

Chambre, 1 très grand lit, accessible aux personnes malentendantes (Roll-in Shower)

Chambre, 1 très grand lit

Avis des voyageurs sur Four Points by Sheraton Atlanta Airport West

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Bon à savoir

Suppléments facultatifs

Prix pour les dates à venir

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $96	21 $98	22 $95	23 $95	24 $105
25 $90	26 $94	27 $94	28 $94	29 $95	30 $94	31 $94