Atrium Hotel, Trademark Collection by Wyndham

Good customer service and it’s very convenient for travelers.

Dit hotel vond ik tegenvallen. Kleine kamer, lawaaierige airco van buiten en enkele onderhoudsgebreken zoals een loszittende kraan en een loszittende wc bril. Breakfast was minimaal

Manage expectations - this is an average basic hotel in need of a major overhaul. It looks like efforts have been made to upgrade or update, but there's still a lot of work to be done. The rooms are quite small (quaint?), bathrooms smaller. However, my room was clean, the tiny bathroom well stocked with nicely folded towels and nicely placed toiletries. The bed was sheets only (blanket available), but effort was made to make it look appealing. I wasn't there long enough to try the breakfast. The evening clerk was pleasant and helpful; the overnight/early a.m. clerk was also pleasant. The hallway was much in need of vacuuming. From my POV, the staff seems to be doing what they can with what they have, but the photos and even name (Wyndham Trademark) are misleading. A last note about the shuttle - I waited 30 mins, but it did come (unlike some other reviewers). I was the only rider and I carried my bag onto the bus (I wouldn't need help anyway). It smelled like old smoke and had an interesting grinding sound at driving speed. The driver said it would be a 10 minute ride and that there was a restaurant across the street. When he dropped me off, I thanked him and as I exited, he said "a tip would be nice." For what - doing your job? Overall, again, manage your expectations. This is not a Wyndham boutique hotel. But if you need a clean bed and hot shower before heading to nearby MIA, it will suffice.

En general limpio el lugar, el personal un tanto parco, el aire acondicionado es un tanto ruidoso. Pero por el precio es aceptable.

Bathroom incredibly small. Did not have hand towels or washcloths. Had to ask twice for them. Air conditioner made so much rattling noise had to turn off and not use. Shuttle - wasted several hours waiting for one at airport as front desk did not tell us it was a Quinta shuttle. Back to the airport shuttle - 20 minutes late. The front desk staff was very apologetic and tried to get driver to come on time Outside of window was trashy wood structures. Area could be cleaned up and not be an eye sore. The lobby was adequately furnished. Good use of space with the ‘courtyard’. Will not stay here again. Did stay because of originally being cheap. Not so cheap on return stay. Not worth any savings we could of had. Price fluctuated too much.