Residence Inn Paducah

The service was good but neither the hotel or hotels.com let us know that the gym and pool were closed and the elevator was not working due to construction. Customers should not be paying full price during renovations

We had a reservation and check in was fine. Room was clean. On line when I booked the room there was no mention that the pool or that the hot tub was not working. When we checked in there was no mention of this OR that there was no hot water. The issue with the pool and hot tub was disappointing but was going to talk with management the next morning. The next morning getting ready for a shower and the water was Luke warm at best. Got ready and when we checked out my husband stopped by the desk to talk with them as this was very upsetting. We were unable to take showers because of the cold water. Talking with the clerk at the desk she stated “yes we know it’s an issue and are waiting for a part. They should have told you when you checked in.” Nope, it was not mentioned and would not have stayed. Already aggravated about the pool and hot tub but this area is so saturated with hotels we would have stayed at another one.

Property was under construction. No pool, exercise room or whirlpool. I would not have booked if I was informed at time of booking. The room was fair. Stains on the towel, bathroom vent cover missing and the light in the bathroom was very low wattage. The staff where wonderful, very helpful and courteous. Breakfast was good.

While it is convenient, the property is dated. Elevator didn't work, pool/spa closed, stains on carpet, sticky kitchen floor, electrical outlet in kitchen not working, con-caved couch, dark bath/shower area. Reception & food area clean, breakfast had variety.

This location is under construction, hot water in my room was not working. Pool closed, floors unfinished, parts of hotel being fixed. They should of closed during renovations

Arrived at hotel, checked in to front desk. Then I found out that there elevator was out of service. It would have been nice for a phone call or email letting me know this issue. Then we get into the room to find out that the pull out sofa was boarded up, no phones in the room, so I had to walk back downstairs to let the know that, so the give me a roll away in place of it but still wasn’t accommodating. The floors were extremely thin, you could hear the people above us walking and stomping. Will not stay there again.

Pool, elevator, dishwasher not working. But this was published.. I just missed it.

Property location was great. Room condition was not though. Hotel was actively going through renovations, so pool was closed and construction was happening. Our bathroom floor tile was broken, which was concerning with little feet going in and out. Kitchenette area was clean but faucet leaked from the base. Carpet was in poor condition. We will not be returning to this hotel.

The property was under renovation the second floor was completely closed. It was dangerous going up and down stairs. The work out room and the swimming pools were closed! It was very muddy out front because of the construction work, which meant we tracked dirt into hotel and our room. We were told we could not use the work out room in Marriott because of safety reasons….

We chose this place to stay based on the extras we expected to have I am disabled with a heart condition and poor lung function. One of the things that appealed was elevators! I had driven to North Carolina for my sons wedding and had to rent a U-Haul truck to pull the car back from Chattanooga after the motor blew on my son's car we were bringing back for him which came to 1400 dollars for 4 days rental. My wife, daughter and myself had slept in the truck the night before so the ideal of a pool, hot tub, sauna private room for myself and my wife and full bed for our daughter sounded great. Upon paying for the room we were then charged another 100 bucks for a deposit I assume which may have not been an issue but I tried to park the truck with car dolly I found the side lot was wher I was sent which the entrance was the exit so had to back truck and car out. Wife returned with the keys for the room and said elevators where being serviced have to use the stairs and all the other things we had booked for was in the process of remodel so the pool, sauna, hot tub none of these were available for use. There of course was a no refund policy so our 200 dollar room was starting to seem like we were overcharged by 250 bucks since we paid 300 for a bed alone and were stuck with it all while seeing other hotels around it cheaper and not under major construction. I would rather spent another night in my 1400 dollar rented U-Haul camper tow truck than here. Lady doing breakfast excellent!

We had a reservation and check in was fine. Room was clean. On line when I booked the room there was no mention that the pool or that the hot tub was not working. When we checked in there was no mention of this OR that there was no hot water. The issue with the pool and hot tub was disappointing but was going to talk with management the next morning. The next morning getting ready for a shower and the water was Luke warm at best. Got ready and when we checked out my husband stopped by the desk to talk with them as this was very upsetting. We were unable to take showers because of the cold water. Talking with the clerk at the desk she stated “yes we know it’s an issue and are waiting for a part. They should have told you when you checked in.” Nope, it was not mentioned and would not have stayed. Already aggravated about the pool and hot tub but this area is so saturated with hotels we would have stayed at another one.

Enjoyable one bedroom suite. Nice kitchen. Slightly warn, but clean and all we needed.

The staff was all new, cleaning staff that was there did a bang-up job at cleaning up the rooms but they are extremely understaffed and we didn't get one room until 5 pm.

Property was under construction. No pool, exercise room or whirlpool. I would not have booked if I was informed at time of booking. The room was fair. Stains on the towel, bathroom vent cover missing and the light in the bathroom was very low wattage. The staff where wonderful, very helpful and courteous. Breakfast was good.

While it is convenient, the property is dated. Elevator didn't work, pool/spa closed, stains on carpet, sticky kitchen floor, electrical outlet in kitchen not working, con-caved couch, dark bath/shower area. Reception & food area clean, breakfast had variety.

Nice modern hotel. Clean and quiet.

AC didn’t work correctly. Mold spots in the shower and rust spots around the show head. Got downstairs and breakfast tasted like it had been sitting around for a while.

Great stay! Clean property and friendly staff.

Property location was great. Room condition was not though. Hotel was actively going through renovations, so pool was closed and construction was happening. Our bathroom floor tile was broken, which was concerning with little feet going in and out. Kitchenette area was clean but faucet leaked from the base. Carpet was in poor condition. We will not be returning to this hotel.

There was NO HOT WATER AT ALL IN THE EVENING WHEN CHECKED INN AND IN MORNING. SAID THEY JUST HAD WORK DONE..... CARPETS DIRTY AND STAINED. KEY CARDS TURNED OFF AT 9 AM. PRICE WAS EXPENSIVE TOO!

Enjoyable one bedroom suite. Nice kitchen. Slightly warn, but clean and all we needed.

Compaired to other Residence Inn this is by far the worst one I've been to. Very outdated, room amenities unavailable as well as other hotel amenities were unavailable and there was no accommodations or discounts offered for the inconvenience.

While it is convenient, the property is dated. Elevator didn't work, pool/spa closed, stains on carpet, sticky kitchen floor, electrical outlet in kitchen not working, con-caved couch, dark bath/shower area. Reception & food area clean, breakfast had variety.

Enjoyed our stay at the Residence Inn in Paducah. The room was clean and well proportioned. The breakfast bar was yummy and there was plenty of food. The mattress could use an upgrade, but it was manageable. We will stay here again. Hope the pool and elevator is fixed for our next visit.

Hotel is ready for a renovation, but the room was large and had everything we needed. Biggest complaint was the shower - it was dark, needed new hardware and took a very long time for hot water.

Needs new carpet, paint and bathroom tub

We stayed in a one bedroom suite and it was awesome for parents kids. Spacious and have everything you need.

AC didn’t work correctly. Mold spots in the shower and rust spots around the show head. Got downstairs and breakfast tasted like it had been sitting around for a while.

Arrived at hotel, checked in to front desk. Then I found out that there elevator was out of service. It would have been nice for a phone call or email letting me know this issue. Then we get into the room to find out that the pull out sofa was boarded up, no phones in the room, so I had to walk back downstairs to let the know that, so the give me a roll away in place of it but still wasn’t accommodating. The floors were extremely thin, you could hear the people above us walking and stomping. Will not stay there again.

Property location was great. Room condition was not though. Hotel was actively going through renovations, so pool was closed and construction was happening. Our bathroom floor tile was broken, which was concerning with little feet going in and out. Kitchenette area was clean but faucet leaked from the base. Carpet was in poor condition. We will not be returning to this hotel.

The service was good but neither the hotel or hotels.com let us know that the gym and pool were closed and the elevator was not working due to construction. Customers should not be paying full price during renovations

We had a reservation and check in was fine. Room was clean. On line when I booked the room there was no mention that the pool or that the hot tub was not working. When we checked in there was no mention of this OR that there was no hot water. The issue with the pool and hot tub was disappointing but was going to talk with management the next morning. The next morning getting ready for a shower and the water was Luke warm at best. Got ready and when we checked out my husband stopped by the desk to talk with them as this was very upsetting. We were unable to take showers because of the cold water. Talking with the clerk at the desk she stated “yes we know it’s an issue and are waiting for a part. They should have told you when you checked in.” Nope, it was not mentioned and would not have stayed. Already aggravated about the pool and hot tub but this area is so saturated with hotels we would have stayed at another one.

The staff was all new, cleaning staff that was there did a bang-up job at cleaning up the rooms but they are extremely understaffed and we didn't get one room until 5 pm.

Property was under construction. No pool, exercise room or whirlpool. I would not have booked if I was informed at time of booking. The room was fair. Stains on the towel, bathroom vent cover missing and the light in the bathroom was very low wattage. The staff where wonderful, very helpful and courteous. Breakfast was good.

No working elevator, no hot water, bathroom sink was stopped up, bathtub dripped all night, coffee wasn’t hot at breakfast, staff at counter both check in and checkout pretty much non existent.

The hotel did not have any hot water. The utility shut the gas off in the afternoon but the hotel didn't tell us when we checked in.

Arrived at hotel, checked in to front desk. Then I found out that there elevator was out of service. It would have been nice for a phone call or email letting me know this issue. Then we get into the room to find out that the pull out sofa was boarded up, no phones in the room, so I had to walk back downstairs to let the know that, so the give me a roll away in place of it but still wasn’t accommodating. The floors were extremely thin, you could hear the people above us walking and stomping. Will not stay there again.

Great stay! Clean property and friendly staff.

Quick stop to sleep while traveling from Chattanooga to the Twin Cities. Friendly staff and delicious breakfast. Will stay again.

I booked a suite but ended up with king bed. Disappionted but over head the room was locked and they had not got in it to clean. Management should have blocked the room and gave me the suite. If room was blocked then system wouldnt have gave me a room that wasnt able to book. All suites were booked by time i got there. Only reason i went with hotel was for the suite with the fireplace. Although the adult kids like playing with the door bell on the handicapped room.

While it is convenient, the property is dated. Elevator didn't work, pool/spa closed, stains on carpet, sticky kitchen floor, electrical outlet in kitchen not working, con-caved couch, dark bath/shower area. Reception & food area clean, breakfast had variety.

Property location was great. Room condition was not though. Hotel was actively going through renovations, so pool was closed and construction was happening. Our bathroom floor tile was broken, which was concerning with little feet going in and out. Kitchenette area was clean but faucet leaked from the base. Carpet was in poor condition. We will not be returning to this hotel.

Great breakfast

Limited breakfast options compared to similar hotels.

Property was under construction. No pool, exercise room or whirlpool. I would not have booked if I was informed at time of booking. The room was fair. Stains on the towel, bathroom vent cover missing and the light in the bathroom was very low wattage. The staff where wonderful, very helpful and courteous. Breakfast was good.

While it is convenient, the property is dated. Elevator didn't work, pool/spa closed, stains on carpet, sticky kitchen floor, electrical outlet in kitchen not working, con-caved couch, dark bath/shower area. Reception & food area clean, breakfast had variety.

No working elevator, no hot water, bathroom sink was stopped up, bathtub dripped all night, coffee wasn’t hot at breakfast, staff at counter both check in and checkout pretty much non existent.

Enjoyed our stay at the Residence Inn in Paducah. The room was clean and well proportioned. The breakfast bar was yummy and there was plenty of food. The mattress could use an upgrade, but it was manageable. We will stay here again. Hope the pool and elevator is fixed for our next visit.

AC didn’t work correctly. Mold spots in the shower and rust spots around the show head. Got downstairs and breakfast tasted like it had been sitting around for a while.

Disapointing for a Marriott. Lack of wayer pressure and hot water, rocking tiles in the bathroom, no elevator, no pool. Changed rooms, eventually got hot water, neither TV remote worked. Barely acceptable breakfast.

Quick stop to sleep while traveling from Chattanooga to the Twin Cities. Friendly staff and delicious breakfast. Will stay again.

We chose this place to stay based on the extras we expected to have I am disabled with a heart condition and poor lung function. One of the things that appealed was elevators! I had driven to North Carolina for my sons wedding and had to rent a U-Haul truck to pull the car back from Chattanooga after the motor blew on my son's car we were bringing back for him which came to 1400 dollars for 4 days rental. My wife, daughter and myself had slept in the truck the night before so the ideal of a pool, hot tub, sauna private room for myself and my wife and full bed for our daughter sounded great. Upon paying for the room we were then charged another 100 bucks for a deposit I assume which may have not been an issue but I tried to park the truck with car dolly I found the side lot was wher I was sent which the entrance was the exit so had to back truck and car out. Wife returned with the keys for the room and said elevators where being serviced have to use the stairs and all the other things we had booked for was in the process of remodel so the pool, sauna, hot tub none of these were available for use. There of course was a no refund policy so our 200 dollar room was starting to seem like we were overcharged by 250 bucks since we paid 300 for a bed alone and were stuck with it all while seeing other hotels around it cheaper and not under major construction. I would rather spent another night in my 1400 dollar rented U-Haul camper tow truck than here. Lady doing breakfast excellent!