Motel 6 San Antonio, TX I-35 North Corridor

I booked a king size bed, deluxe room for 2 people. Remember, 2 people, this is important. I get there and the lady asked me 3 different times how many people I booked the room for, I said 2. I show her the price I was supposed to pay and she charged me MORE because she said the price fluctuated depending on how many people were on the reservation. I said ok.. I still booked for 2. She said it was showing 3. Impossible but ok. I send the other person inside and now she swears I only booked for 1 person.. why would the price go up if it was just me then? I’m tired. I pay. She tells the other person she will refund the difference. (So, that means, you were just trying to get over on me.) again, I booked a king size bed. We have 2 queen beds. Whatever. We can only sleep in one because there’s blood stains (consistent with bed bug bites). A hole as big as my head in the bathroom. I’m guessing people live there and that’s fine but they are noisy at all hours. Checking out: the RUDEST worker I have ever encountered. We’re trying to get a receipt to show I was getting refunded the difference. I should’ve known she was gonna be something by the way she rolled her eyes when we walked in. The other person asked for the receipt again because she tried to shoo us off. She yells at her and said she won’t talk to her and THROWS the receipt at me. Nasty motel, nasty staff. NEVER again. Save your time, money and patience and go elsewhere.

I didn't receive my deposit back.

Cockroaches, stinky pillows and bedsheets Terrible

We had 3 adults staying in the room and only 2 bath towels. We asked for more on Saturday night and they said someone would bring them to us and never did. This morning we asked again and they told us we had to wait 30 minutes. Husband went back 30 minutes later and finally got them but only because he went back or else we wouldn't have gotten any. The couple that was cleaning rooms were very ghetto. Instead of saying can I help you he says What? Not professional! It was all dirty and trashy with shirtless guys outside smoking what smelled like weed. Nothing like what I read on reviews. We also had a chair with a big hole in the seat and 1 bar of soap. The beds were hard and no comforters just sheets to cover ourselves with. At least the AC worked Thank God I always bring my own amenities! I will DEFINITELY never go back to this location!

This motel was genuinely awful. It's in a rough area and outside of the building is really sketchy. My room was filthy and didn't look like it had been cleaned between guests. There were greasy handprints all over the place and everything was extremely dusty. The comforter had a burn hole in it. The room was missing the smoke detector. The window didn't close all the way. The wrong size sheets were on the beds, and didn't even stretch over the corners. I let the front desk know, but no one ever brought me a new sheet. The microwave that was advertised as included in the room was missing. The mini fridge froze my food and ruined the produce I bought. There was no actual closet or desser- just a desk with open cubbies and broken shelves. The desk chair's seat literally looked like it had been blown up. I had the misfortune of staying here a week and was never offered any type of housekeeping service. The entire place stinks and smells like pot. The bed was the most uncomfortable I've ever slept on and I left with sciatica that I didn't arrive with. By far the worst motel experience I've ever had.