Blue Star Hotel

Greit hotel, fint rom, fine basseng, god mat, kort vei til egen fin Strand sentralt på Kleopatra stranden. Vil sikkert vurdere å bo her igjen når reisen går tilbake til Alanya.

Når det så er sagt er der ingen dyner på værelserne men et "sengetæppe" og et almindeligt tæppe og det på trods af at det ikke er sommer/ eller en varm periode vi er der nede i! Sengene er som beton med alt for hårde madrasser. Badeværelser afløb næsten tilstoppet så det nærmest oversvømmer ved almindelig badning, Aircondition units der larmer som russiske tankvogne! og en ret så kedelig morgenmadsbuffet. som vi spiste ved 1 gang. Vi spiste aldrig aftensmad der, der vi foretrak at spise ude. Men vi fik da spist natmad eller som det hedder der "natsuppe" som serveres mellem 23.00 - 00.00. Den eneste grund til at scoren går op er receptionisten Mertcan. Når Mertcan sidder i Receptionen er servicen fantastisk.

Inget

The hotellrooms did not looked like anything on the pictures on internett. When we arrived they tried to give us to familyrooms, instead of the three dubblerooms we had bookende. We traveled with our three grown kids so family rooms was not what we wanted. Because we said no to the familyrooms we had to wait another hour to Get our rooms. When we finally got our rooms, our first room looked like a monastery-cell, and with two single beds. Back in the reception, we had to wait another 30 mins to Get another room. The room we ended up with was ok, but not like anything like the pictures on the hotell website. The aircondition had only one temprature and was not adjustable. The hotelstaff is a story on it’s own. Almost everyone treated you like you where a pain in the a..the where rude and condescending. They where not helpful with anything you asked about. In the poolbar in daytime, they often stood 4 persons behind the bar, 3 of them smoked or looking at there phones while the fourth served the customers. And it was not at all service with a smile!! In the beachbar, the staff where almost unfriendly. My husband got yelled at because he did not know that wine was not included in the all-inclusive at the beachbar. The beach towels that where included nobody informeres us about, so we had to but our own. The food was the most positive about the hotel. Great variety and nice food. I will never visit this hotel again and will not recomend it to anyone i know.

great hotel, would go back