Best Western Premier Alsterkrug Hotel

Cerca del aeropuerto.

Enkelt o hitta. Bra parkering

Rent værelse, nem parkering, lille spa-afdeling

Dejligt værelse Flinkt personale Dejlig morgenmads buffet Parkering nemt og tilgængelig Men ingen spa selvom de kalder det spa og fitness Men der var dampbad og 2 x sauna og den ene med Gus

The property was clean, bright, and very ambient. The staff were polite and courteous,, but lacked the true focus of customer care. We got there around 11am on the day of our arrival expecting to wait for our 3pm check-in. We were kept waiting for the room even though it was ready before 3pm. Then I had to request check-in even though we were sitting in reception not 2 metres away from the desk. Extremely poor customer service.