Name: The Old Custom House
Address: South Quay, Padstow, Cornwall (amt), GB
Price range: 103 US$–199 US$ per night
Rating: 8.63

Hvad siger gæsterne

The Old Custom House er en charmerende kro lige ved havnen i Padstow, der roses for venligt personale, lækker morgenmad og pubmad samt en dejlig udsigt over havnen. Dog kan nogle værelser virke forældede, støjen kan være generende, og der er mange trapper til værelserne.

Parkering er offentlig, betalt, og kan være svær at finde. Renligheden og vedligeholdelsen varierer; flere nævner slidte tæpper eller støvede områder, mens mange samtidig rapporterer om meget rene værelser. Maden er generelt populær, selvom nogle gæster oplevede langsom eller begrænset morgenmads- eller middagsservice. Det passer til rejsende, der prioriterer karakter og venlig service over ro og problemfri, fuld service faciliteter.

Faciliteter

Rengøring

Værelser

Service

Lokation

Spisning

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Faciliteter

Pubben og restauranten på stedet roses ofte, og morgenmad serveres på stedet. Parkering foregår via nærliggende offentlige parkeringspladser, som er betalte og kan være begrænsede, og adgangen til værelserne indebærer mange trapper i denne ældre bygning.

Relaterede gæsteanmeldelser

10

Martin

29. okt. 2024

·

Overnattede 2 nætter

Great pub right on the harbour.

8

Jennifer

15. okt. 2024

·

Overnattede 1 nat

Enjoyed my stay. An interesting old building, a bit of a rabbit warren with lots of doors, stairs and little corridors to get to the rooms. The room was a bit tired, basically clean and the bed was comfortable. It was a bit noisy with some kind of fan or engine outside the window, but otherwise fine for a short stay. Location was good.

8

anthony

8. dec. 2024

·

Overnattede 2 nætter

this was our 3rd time visiting & we are still going to come back again. its an old building with en suite bedrooms. rooms are comfortable, location is right on the harbourside. food is very good & breakfast is very good too. staff are out of this world. I wouldn't recommend for people with walking disabilities or are in a wheelchair. dogs are welcomed at this property. Laura & Kennedy are the names of 2 of the staff I can remember at the moment but the others are very good too.

10

Lisa

1. sep. 2025

·

Overnattede 1 nat

The perfect place to stay in Padstow! With convenient (paid) parking just across the street, we were able to enjoy walking through padstow before the crowds and the surrounding areas. Brilliant modern bathroom too.

8

Natalie

20. sep. 2023

·

Overnattede 1 nat

A really enjoyable stay: great location; wonderful view from the room and helpful staff. However parking is a major challenge (it might be helpful for the property to explore reserving spaces in the public car park opposite) and the decor in the room was a little tired.

10

Roger

22. maj 2023

·

Overnattede 1 nat

Perfect location at a good price with public parking across the road (£8.80 for a day). Room was comfortable with good quality bedding and towels etc. Breakfast was great choice and nicely cooked.

10

Reuben

18. nov. 2025

·

Overnattede 1 nat

Very clean and functional room. Lovely pub atmosphere downstairs with a good food menu and lots of local and mainline beers to choose from. Full breakfast was very good too! Recommend!

8

John

25. jul. 2024

·

Overnattede 2 nætter

Nice old pub right on Padstow Harbour so close to everything. Has bar and eatery, and staff are very helpful. The only downside - it’s a bit of a mission getting your luggage to the upper floors as there are lots of stairs and doors to negotiate.

10

Kevin

24. aug. 2025

·

Overnattede 1 nat

Absolutely fantastic location amazing views amazing food and staff amazing too. We was so happy with everything. Advice was also helpful and the parking is so cheap 24 hours £10 only

10

Christine

9. sep. 2023

·

Overnattede 2 nætter

Very friendly and helpful staff, fantastic food, huge room with all facilities you'd expect, excellent setting. Can't fault. No parking but plenty of public car park space around. We will stay again!

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Rengøring

Rapporterne er blandede: mange gæster fandt værelserne rene, mens andre bemærkede problemer som støvede eller slidte områder, beskidte tæpper og isolerede klager over skimmel. Den generelle vedligeholdelse virker træt på visse steder.

Relaterede gæsteanmeldelser

8

Ian

16. feb. 2023

·

Overnattede 2 nætter

The location of the hotel was spot on, we managed to park in the harbour car park with spaces still available - I’m not sure if this will be the case in high season. The staff were attentive & friendly. The hotel is looking a little tired & could do with a freshen up. From first impressions climbing the stairs to the rooms the carpet is worn. Once in the room, the room was spacious and had nice touches like the Elemis products and a nespresso coffee maker - but there were several areas where paint was chipped off. Overall we had a nice stay at the hotel, we just felt it needed sprucing up a bit

2

Hugh

19. sep. 2025

·

Overnattede 1 nat

It was tired and very dirty mold in shower and in windows bird excrement all over windows, really disappointing not at all what was advertised feel like we really over paid for what was delivered the pictures are very different from reality.

8

Jennifer

15. okt. 2024

·

Overnattede 1 nat

Enjoyed my stay. An interesting old building, a bit of a rabbit warren with lots of doors, stairs and little corridors to get to the rooms. The room was a bit tired, basically clean and the bed was comfortable. It was a bit noisy with some kind of fan or engine outside the window, but otherwise fine for a short stay. Location was good.

10

Melville

31. maj 2025

·

Overnattede 1 nat

Old, quaint and charming. Good food, nice rooms, quiet and clean. Highly recommend this place.

6

Chelsea

16. sep. 2023

·

Overnattede 3 nætter

Based on how unclean it was I couldn’t recommend this hotel.

10

Reuben

18. nov. 2025

·

Overnattede 1 nat

Very clean and functional room. Lovely pub atmosphere downstairs with a good food menu and lots of local and mainline beers to choose from. Full breakfast was very good too! Recommend!

8

Francis

27. jul. 2023

·

Overnattede 1 nat

Really amazing location. Staff friendly. Overall good. Dining and bar area We’ll set out and great quality. However, carpets to rooms and in room dirty. Mirror in bathroom old and broken. Top of rain shower unit dusty and hadn’t been cleaned for ages. For little expense in terms of small repairs and attention to detail and cleaning of carpets, this place could be immaculate and really top notch. Shame the owners clearly not on top of maintenance

8

Robert

7. feb. 2024

·

Overnattede 1 nat

An overnight stay on a break in Padstow. Great location, good value for money and very helpful staff, especially John who checked us in and sorted a booking glitch. Good size room, comfortable bed and Elemis toiletries. Room and bathroom a little tired but clean. Opted for inclusive breakfast rate and choice was very good as was the food. Very happy to recommend.

8

Heather

21. sep. 2023

·

Overnattede 1 nat

Best views of Padstow from our bedroom window. Helpful and friendly staff Comfortable bed and very clean

10

Pauline

5. aug. 2023

·

Overnattede 3 nætter

Staff in all areas were so pleasant and helpful. Room was clean and perfect for our short stay. Highly recommended 😁

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Værelser

Mange værelser er behagelige med udsigt over havnen, og nogle er rummelige, men indretningen virker forældet visse steder. Støj fra baren, nærliggende spillesteder eller eksterne ventilatorer kan høres på nogle værelser, og Wi-Fi kan være upålideligt.

Relaterede gæsteanmeldelser

10

Lindsey

4. feb. 2024

·

Overnattede 1 nat

Beautiful room overlooking harbour. Lovely and clean and modern. Lovely breakfast. Close to everything padstow has to offer.

10

Katie

21. aug. 2025

·

Overnattede 1 nat

We stayed in a lovely room above the pub overlooking the harbour. The room was spacious and we liked being right in the heart of the town. It can be noisy though with music from nearby pubs so expect that to go on until 11ish. The staff are all very helpful and the pub itself is lovely. Parking is tricky, we were lucky to find a spot nearby but we did have to pay.

6

MARK

23. aug. 2023

·

Overnattede 2 nætter

Very noisy pub below room

10

Denyelle

15. aug. 2024

·

Overnattede 3 nætter

Great clean, comfortable rooms with fantastic views. Staff are wonderful and very helpful. The breakfast is a great way to start the day. The only thing is the wi-fi is a bit hit and miss. To park it is best to get there before 10am or after 5.30pm as parking is very limited. Wouldn’t hesitate to stay again.

10

Jackie

5. apr. 2025

·

Overnattede 1 nat

Lovely place to stay. Had an upgrade to a beautiful harbour view room. The view was stunning. The room had a huge comfy bed.Staff all very friendly. Lovely pub downstairs & a fantastic breakfast. Would highly recommend staying there. Fabulous.

6

RICHARD

15. aug. 2025

·

Overnattede 1 nat

bed was sub par

8

Jennifer

15. okt. 2024

·

Overnattede 1 nat

Enjoyed my stay. An interesting old building, a bit of a rabbit warren with lots of doors, stairs and little corridors to get to the rooms. The room was a bit tired, basically clean and the bed was comfortable. It was a bit noisy with some kind of fan or engine outside the window, but otherwise fine for a short stay. Location was good.

8

Julie

31. dec. 2024

·

Overnattede 4 nætter

The Custom House has a fab location in Padstow. The staff and their service is amazing. The rooms could do with a refurb and there are quite a few steps steps to the rooms.

6

DIDIER

18. apr. 2025

·

Overnattede 1 nat

The room was not pleasant at all, view directly on the noisy ventilation system. At a such high price, this was very disapointing !

10

Heather

21. apr. 2025

·

Overnattede 2 nætter

Excellent stay at the Old Custom House over Easter weekend. We were able to get into our room early and were pleased with how nicely decorated and well equipped the room was. We also had a lovely view from the two windows over the very pretty harbour. The bed was very comfortable and although quite small, the room was full of character. Staff were friendly and welcoming at the hotel and the lady doing breakfast both mornings we were there was delightful. Breakfast was included in our room rate and was very good.

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Service

Personalet roses bredt for at være venligt, imødekommende og proaktivt, med flere nævnelser af tankevækkende detaljer og hjælpsom reception. Nogle gæster rapporterede dog fejl, herunder langsom morgenmad eller middagsservice, ingen personale ved indcheckning eller begrænset viden i nattevagten.

Relaterede gæsteanmeldelser

10

Timothy

25. mar. 2024

·

Overnattede 3 nætter

Loved the room. V comfortable and great views with such easy access to town. Will definitely be back. Ellie on reception was so accommodating and so we’re all the staff.

10

Colin

25. jun. 2024

·

Overnattede 1 nat

We had a lovely stay especially the room (no.10) we were given overlooking the harbour. The food was good value especially the fish and chips. The service was excellent from when we arrived and especially sending on free of charge the iPad we left in the room. Highly recommend for it location, service and value

10

Sean

29. aug. 2024

·

Overnattede 1 nat

Great Hotel in an idyllic location….wonderful food and service….with a special mention to the receptionist, who greeted me with a genuine smile before guiding me to my room personally whilst asking about my day….so refreshingly genuine l!!!

10

R N

10. jan. 2024

·

Overnattede 1 nat

Fantastic! John was super efficient & friendly, both in the bar & on reception. Bedroom was comfortable & warm. Would definitely stay again, highly recommend

10

Graham

11. sep. 2025

·

Overnattede 1 nat

We arrived really early but were allowed to check in hours before Everything about the customer service was excellent

8

Mike

24. jun. 2025

·

Overnattede 2 nætter

Room was amazing (rm14) and we would request again. Housekeeping and reception staff were very pleasant and friendly. However the breakfast service could be improved as 4 guests were served before us on first day and we had to ask to be served. On our second day we weren’t even asked for our breakfast order.

6

Jane

26. jun. 2025

·

Overnattede 2 nætter

Not that good. Shower switch to turn shower was hidden behind a desk and none of the night shift staff knew what todo

10

Craig

17. okt. 2025

·

Overnattede 2 nætter

Great hotel with a welcoming atmosphere in a fabulous location. The staff are exemplary 10/10+

10

Rick

21. mar. 2025

·

Overnattede 2 nætter

Had a really friendly welcome when we arrived and our room was upgraded too with a surprised bottle of bubbly for our Anniversary.The receptionist and all the staff, particularly Hayden could not do enough for us . The food and table service was excellent too. Cannot fought anything with our stay - will certainly be back as Padstow is our special place to come . Thank you to everyone 😊

6

Neil

14. maj 2024

·

Overnattede 1 nat

£155 for an average stay at best but in a great location in the middle of Padstow. No one at check in when we arrived. Long walk to room which was above the noisy pub next door. The seagulls were pretty noisy too! Coffee machine not working at breakfast. Not overly bothered though as only stayed the one night.

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Lokation

Havnefrontbeliggenhed i centrum af Padstow med naturskøn udsigt og nem adgang til restauranter og butikker. Nogle gæster bemærkede et livligt miljø med støj fra pubber eller gader om natten.

Relaterede gæsteanmeldelser

10

Tony

23. aug. 2025

·

Overnattede 1 nat

Brilliant place to stay in the heart of Padstow

10

Katie

21. aug. 2025

·

Overnattede 1 nat

We stayed in a lovely room above the pub overlooking the harbour. The room was spacious and we liked being right in the heart of the town. It can be noisy though with music from nearby pubs so expect that to go on until 11ish. The staff are all very helpful and the pub itself is lovely. Parking is tricky, we were lucky to find a spot nearby but we did have to pay.

8

Daniel

4. okt. 2024

·

Overnattede 1 nat

Lovely views across the harbour

8

Jennifer

15. okt. 2024

·

Overnattede 1 nat

Enjoyed my stay. An interesting old building, a bit of a rabbit warren with lots of doors, stairs and little corridors to get to the rooms. The room was a bit tired, basically clean and the bed was comfortable. It was a bit noisy with some kind of fan or engine outside the window, but otherwise fine for a short stay. Location was good.

8

Julie

31. dec. 2024

·

Overnattede 4 nætter

The Custom House has a fab location in Padstow. The staff and their service is amazing. The rooms could do with a refurb and there are quite a few steps steps to the rooms.

10

Craig

17. okt. 2025

·

Overnattede 2 nætter

Great hotel with a welcoming atmosphere in a fabulous location. The staff are exemplary 10/10+

10

Paul C

22. maj 2024

·

Overnattede 1 nat

great stay in Padstow hotel was an ideal position in township staff very friendly and helpful room overlooked the beautiful Port and out to the mouth of the River Camel

10

Orlagh

11. sep. 2023

·

Overnattede 2 nætter

Fabulous location right on the seafront in Padstow. Very comfortable room and staff were lovely. Breakfast was very good.

10

Kevin

24. aug. 2025

·

Overnattede 1 nat

Absolutely fantastic location amazing views amazing food and staff amazing too. We was so happy with everything. Advice was also helpful and the parking is so cheap 24 hours £10 only

10

Kate

24. sep. 2023

·

Overnattede 3 nætter

Perfect Location

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Spisning

Mad og morgenmad roses ofte for kvalitet og udvalg. Nogle anmeldelser nævner dog serviceproblemer eller begrænsede muligheder i perioder, såsom langsom morgenmadsservice, udsolgte varer eller fejltimede bestillinger.

Relaterede gæsteanmeldelser

10

Carly

24. mar. 2025

·

Overnattede 1 nat

Brilliant location, welcoming and friendly staff, delicious food, lovely room.

10

Ray

29. jun. 2023

·

Overnattede 2 nætter

Excellent. Friendly and helpful staff. Lovely room (2) overlooking the harbour with a generous supply of teas and coffee. Modern shower. Proper (and enormous) English breakfast with an extensive choice of other fare if bacon, sausage, eggs, mushrooms, tomatoes etc is not to your taste. And a good range of beers at the bar. A very pleasant two-day stay.

10

Maurice

12. jul. 2024

·

Overnattede 1 nat

Lovely little room but being in the top was quite warm so needed the windows open. As a result a late wake-up from drunks in the street outside (it was the nght of England v Netherlands in the Euros Semi Final) and an early wake up from the local sea gulls :-). Comfy bed. A mini fridge would be nice to keep cold drinks in. The can of laocal lager was a nice touch. Ate dinner in the restaurant and the service was not great. Slow and got the order timing wrong by bringing out the starter and main at the same time????. There were only two other tables being occupied so it wasn't like it was busy. These are minor things and are mentioned only for feedback purposes. I would stay here again as it's a great location and a nice boutique hotel. A lot od stairs to Room 14 :-) but worth it for the view ;-)!

10

Colin

25. jun. 2024

·

Overnattede 1 nat

We had a lovely stay especially the room (no.10) we were given overlooking the harbour. The food was good value especially the fish and chips. The service was excellent from when we arrived and especially sending on free of charge the iPad we left in the room. Highly recommend for it location, service and value

10

Sean

29. aug. 2024

·

Overnattede 1 nat

Great Hotel in an idyllic location….wonderful food and service….with a special mention to the receptionist, who greeted me with a genuine smile before guiding me to my room personally whilst asking about my day….so refreshingly genuine l!!!

10

Karon

1. apr. 2025

·

Overnattede 1 nat

Had an amazing stay, for one night, had a steak in the restaurant cooked to perfection the staff were amazing breakfast was amazing, from my phone call in the morning to check out the following morning absolutely five star.

8

Mike

24. jun. 2025

·

Overnattede 2 nætter

Room was amazing (rm14) and we would request again. Housekeeping and reception staff were very pleasant and friendly. However the breakfast service could be improved as 4 guests were served before us on first day and we had to ask to be served. On our second day we weren’t even asked for our breakfast order.

10

Reuben

18. nov. 2025

·

Overnattede 1 nat

Very clean and functional room. Lovely pub atmosphere downstairs with a good food menu and lots of local and mainline beers to choose from. Full breakfast was very good too! Recommend!

10

Lynn

31. maj 2024

·

Overnattede 2 nætter

Such a relaxing stay at the old custom house we had a beautiful room and the view from our room was amazing ,breakfast was laid out lovely, a little disappointed on the choices of evening menu, booked a meal as it was our wedding anniversary they had run out of all the roast during the day, We ended up having to get chips and taking it back to our room as all the other restaurants were fully booked. But having said that we enjoyed eating our chips with the best seats in the house from the view from our window!

10

Kevin

24. aug. 2025

·

Overnattede 1 nat

Absolutely fantastic location amazing views amazing food and staff amazing too. We was so happy with everything. Advice was also helpful and the parking is so cheap 24 hours £10 only

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Måned	Gennemsnitlig pris
januar	111 US$
februar	113 US$
marts	140 US$
april	164 US$
maj	232 US$
juni	226 US$
juli	246 US$
august	251 US$
september	218 US$
oktober	166 US$
november	127 US$
december	144 US$

sø.	ma.	ti.	on.	to.	fr.	lø.
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21 $129	22 $126	23 $142	24 $199
25 $176	26 $143	27 $140	28 $142	29 $191	30 $152	31 $178

sø.	ma.	ti.	on.	to.	fr.	lø.
1 $162	2 $106	3 $108	4 $108	5 $197	6 $127	7 $135
8 $156	9 $103	10 $117	11 $104	12 $110	13 $177	14 $179
15 $165	16 $112	17 $114	18 $109	19 $114	20 $120	21 $183
22 $109	23 $108	24 $111	25 $112	26 $125	27 $183	28 $199
29 $125	30 $108

The Old Custom House

Priser på The Old Custom House

Gennemsnitlige månedlige priser

Om dette overnatningssted

Lokation

Værelsesmuligheder

Standard-dobbeltværelse

Deluxe-suite

Standardværelse med 2 enkeltsenge

Dobbeltværelse (Cosy)

Signatur-værelse med 2 enkeltsenge

Signatur-dobbeltværelse

Lejlighed

Gæsteanmeldelser af The Old Custom House

Hvem overnatter her?

Hvad siger gæsterne

Overnatningsstedets retninglinjer

Indtjekningsanvisninger

Godt at vide

Valgfrie tilvalg

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