Name: The Old Custom House
Address: South Quay, Padstow, Condado de Cornualles, GB
Price range: 103 US$–199 US$ per night
Rating: 8.63

Opiniones de los huéspedes

The Old Custom House es una posada con encanto situada justo en el puerto de Padstow, elogiada por su personal amable, sus deliciosos desayunos y comida de pub, y sus encantadoras vistas al puerto, aunque algunas habitaciones se sienten anticuadas, el ruido se propaga y el acceso implica muchas escaleras.

El aparcamiento es público, de pago y puede ser difícil de encontrar. La limpieza y el mantenimiento varían, con varias menciones de alfombras desgastadas o zonas polvorientas junto con numerosos informes de habitaciones muy limpias. La restauración suele ser bien valorada, aunque algunos huéspedes experimentaron un servicio lento o limitado en el desayuno o la cena. Es ideal para viajeros que priorizan el encanto y el servicio atento por encima del silencio y las comodidades completas y modernas.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

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Instalaciones

El pub y restaurante en el lugar son elogiados con frecuencia, y el desayuno se sirve allí mismo. El aparcamiento es a través de aparcamientos públicos cercanos que son de pago y pueden ser limitados, y el acceso a las habitaciones implica muchas escaleras en este edificio más antiguo.

Reseñas de huéspedes relacionadas

10

Martin

29 oct 2024

·

Se alojó 2 noches

Great pub right on the harbour.

8

Jennifer

15 oct 2024

·

Se alojó 1 noche

Enjoyed my stay. An interesting old building, a bit of a rabbit warren with lots of doors, stairs and little corridors to get to the rooms. The room was a bit tired, basically clean and the bed was comfortable. It was a bit noisy with some kind of fan or engine outside the window, but otherwise fine for a short stay. Location was good.

8

anthony

8 dic 2024

·

Se alojó 2 noches

this was our 3rd time visiting & we are still going to come back again. its an old building with en suite bedrooms. rooms are comfortable, location is right on the harbourside. food is very good & breakfast is very good too. staff are out of this world. I wouldn't recommend for people with walking disabilities or are in a wheelchair. dogs are welcomed at this property. Laura & Kennedy are the names of 2 of the staff I can remember at the moment but the others are very good too.

10

Lisa

1 sept 2025

·

Se alojó 1 noche

The perfect place to stay in Padstow! With convenient (paid) parking just across the street, we were able to enjoy walking through padstow before the crowds and the surrounding areas. Brilliant modern bathroom too.

8

Natalie

20 sept 2023

·

Se alojó 1 noche

A really enjoyable stay: great location; wonderful view from the room and helpful staff. However parking is a major challenge (it might be helpful for the property to explore reserving spaces in the public car park opposite) and the decor in the room was a little tired.

10

Roger

22 may 2023

·

Se alojó 1 noche

Perfect location at a good price with public parking across the road (£8.80 for a day). Room was comfortable with good quality bedding and towels etc. Breakfast was great choice and nicely cooked.

10

Reuben

18 nov 2025

·

Se alojó 1 noche

Very clean and functional room. Lovely pub atmosphere downstairs with a good food menu and lots of local and mainline beers to choose from. Full breakfast was very good too! Recommend!

8

John

25 jul 2024

·

Se alojó 2 noches

Nice old pub right on Padstow Harbour so close to everything. Has bar and eatery, and staff are very helpful. The only downside - it’s a bit of a mission getting your luggage to the upper floors as there are lots of stairs and doors to negotiate.

10

Kevin

24 ago 2025

·

Se alojó 1 noche

Absolutely fantastic location amazing views amazing food and staff amazing too. We was so happy with everything. Advice was also helpful and the parking is so cheap 24 hours £10 only

10

Christine

9 sept 2023

·

Se alojó 2 noches

Very friendly and helpful staff, fantastic food, huge room with all facilities you'd expect, excellent setting. Can't fault. No parking but plenty of public car park space around. We will stay again!

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Limpieza

Los informes son variados: muchos huéspedes encontraron las habitaciones limpias, mientras que otros notaron problemas como zonas polvorientas o desgastadas, alfombras sucias y quejas aisladas de moho. El mantenimiento general parece cansado en algunos lugares.

Reseñas de huéspedes relacionadas

8

Ian

16 feb 2023

·

Se alojó 2 noches

The location of the hotel was spot on, we managed to park in the harbour car park with spaces still available - I’m not sure if this will be the case in high season. The staff were attentive & friendly. The hotel is looking a little tired & could do with a freshen up. From first impressions climbing the stairs to the rooms the carpet is worn. Once in the room, the room was spacious and had nice touches like the Elemis products and a nespresso coffee maker - but there were several areas where paint was chipped off. Overall we had a nice stay at the hotel, we just felt it needed sprucing up a bit

2

Hugh

19 sept 2025

·

Se alojó 1 noche

It was tired and very dirty mold in shower and in windows bird excrement all over windows, really disappointing not at all what was advertised feel like we really over paid for what was delivered the pictures are very different from reality.

8

Jennifer

15 oct 2024

·

Se alojó 1 noche

Enjoyed my stay. An interesting old building, a bit of a rabbit warren with lots of doors, stairs and little corridors to get to the rooms. The room was a bit tired, basically clean and the bed was comfortable. It was a bit noisy with some kind of fan or engine outside the window, but otherwise fine for a short stay. Location was good.

10

Melville

31 may 2025

·

Se alojó 1 noche

Old, quaint and charming. Good food, nice rooms, quiet and clean. Highly recommend this place.

6

Chelsea

16 sept 2023

·

Se alojó 3 noches

Based on how unclean it was I couldn’t recommend this hotel.

10

Reuben

18 nov 2025

·

Se alojó 1 noche

Very clean and functional room. Lovely pub atmosphere downstairs with a good food menu and lots of local and mainline beers to choose from. Full breakfast was very good too! Recommend!

8

Francis

27 jul 2023

·

Se alojó 1 noche

Really amazing location. Staff friendly. Overall good. Dining and bar area We’ll set out and great quality. However, carpets to rooms and in room dirty. Mirror in bathroom old and broken. Top of rain shower unit dusty and hadn’t been cleaned for ages. For little expense in terms of small repairs and attention to detail and cleaning of carpets, this place could be immaculate and really top notch. Shame the owners clearly not on top of maintenance

8

Robert

7 feb 2024

·

Se alojó 1 noche

An overnight stay on a break in Padstow. Great location, good value for money and very helpful staff, especially John who checked us in and sorted a booking glitch. Good size room, comfortable bed and Elemis toiletries. Room and bathroom a little tired but clean. Opted for inclusive breakfast rate and choice was very good as was the food. Very happy to recommend.

8

Heather

21 sept 2023

·

Se alojó 1 noche

Best views of Padstow from our bedroom window. Helpful and friendly staff Comfortable bed and very clean

10

Pauline

5 ago 2023

·

Se alojó 3 noches

Staff in all areas were so pleasant and helpful. Room was clean and perfect for our short stay. Highly recommended 😁

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Habitaciones

Muchas habitaciones son cómodas con vistas al puerto y algunas son espaciosas, pero la decoración en algunos lugares se siente anticuada. Se puede escuchar ruido de la barra, de locales cercanos o de ventiladores externos en algunas habitaciones, y el Wi-Fi puede ser inestable.

Reseñas de huéspedes relacionadas

10

Lindsey

4 feb 2024

·

Se alojó 1 noche

Beautiful room overlooking harbour. Lovely and clean and modern. Lovely breakfast. Close to everything padstow has to offer.

10

Katie

21 ago 2025

·

Se alojó 1 noche

We stayed in a lovely room above the pub overlooking the harbour. The room was spacious and we liked being right in the heart of the town. It can be noisy though with music from nearby pubs so expect that to go on until 11ish. The staff are all very helpful and the pub itself is lovely. Parking is tricky, we were lucky to find a spot nearby but we did have to pay.

6

MARK

23 ago 2023

·

Se alojó 2 noches

Very noisy pub below room

10

Denyelle

15 ago 2024

·

Se alojó 3 noches

Great clean, comfortable rooms with fantastic views. Staff are wonderful and very helpful. The breakfast is a great way to start the day. The only thing is the wi-fi is a bit hit and miss. To park it is best to get there before 10am or after 5.30pm as parking is very limited. Wouldn’t hesitate to stay again.

10

Jackie

5 abr 2025

·

Se alojó 1 noche

Lovely place to stay. Had an upgrade to a beautiful harbour view room. The view was stunning. The room had a huge comfy bed.Staff all very friendly. Lovely pub downstairs & a fantastic breakfast. Would highly recommend staying there. Fabulous.

6

RICHARD

15 ago 2025

·

Se alojó 1 noche

bed was sub par

8

Jennifer

15 oct 2024

·

Se alojó 1 noche

Enjoyed my stay. An interesting old building, a bit of a rabbit warren with lots of doors, stairs and little corridors to get to the rooms. The room was a bit tired, basically clean and the bed was comfortable. It was a bit noisy with some kind of fan or engine outside the window, but otherwise fine for a short stay. Location was good.

8

Julie

31 dic 2024

·

Se alojó 4 noches

The Custom House has a fab location in Padstow. The staff and their service is amazing. The rooms could do with a refurb and there are quite a few steps steps to the rooms.

6

DIDIER

18 abr 2025

·

Se alojó 1 noche

The room was not pleasant at all, view directly on the noisy ventilation system. At a such high price, this was very disapointing !

10

Heather

21 abr 2025

·

Se alojó 2 noches

Excellent stay at the Old Custom House over Easter weekend. We were able to get into our room early and were pleased with how nicely decorated and well equipped the room was. We also had a lovely view from the two windows over the very pretty harbour. The bed was very comfortable and although quite small, the room was full of character. Staff were friendly and welcoming at the hotel and the lady doing breakfast both mornings we were there was delightful. Breakfast was included in our room rate and was very good.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El personal es ampliamente elogiado por su amabilidad, acogida y proactividad, con varias menciones de detalles considerados y una recepción servicial. Algunos huéspedes informaron de algunas deficiencias, como un servicio lento en el desayuno o la cena, falta de personal en el registro de entrada o conocimientos limitados en los turnos de noche.

Reseñas de huéspedes relacionadas

10

Timothy

25 mar 2024

·

Se alojó 3 noches

Loved the room. V comfortable and great views with such easy access to town. Will definitely be back. Ellie on reception was so accommodating and so we’re all the staff.

10

Colin

25 jun 2024

·

Se alojó 1 noche

We had a lovely stay especially the room (no.10) we were given overlooking the harbour. The food was good value especially the fish and chips. The service was excellent from when we arrived and especially sending on free of charge the iPad we left in the room. Highly recommend for it location, service and value

10

Sean

29 ago 2024

·

Se alojó 1 noche

Great Hotel in an idyllic location….wonderful food and service….with a special mention to the receptionist, who greeted me with a genuine smile before guiding me to my room personally whilst asking about my day….so refreshingly genuine l!!!

10

R N

10 ene 2024

·

Se alojó 1 noche

Fantastic! John was super efficient & friendly, both in the bar & on reception. Bedroom was comfortable & warm. Would definitely stay again, highly recommend

10

Graham

11 sept 2025

·

Se alojó 1 noche

We arrived really early but were allowed to check in hours before Everything about the customer service was excellent

8

Mike

24 jun 2025

·

Se alojó 2 noches

Room was amazing (rm14) and we would request again. Housekeeping and reception staff were very pleasant and friendly. However the breakfast service could be improved as 4 guests were served before us on first day and we had to ask to be served. On our second day we weren’t even asked for our breakfast order.

6

Jane

26 jun 2025

·

Se alojó 2 noches

Not that good. Shower switch to turn shower was hidden behind a desk and none of the night shift staff knew what todo

10

Craig

17 oct 2025

·

Se alojó 2 noches

Great hotel with a welcoming atmosphere in a fabulous location. The staff are exemplary 10/10+

10

Rick

21 mar 2025

·

Se alojó 2 noches

Had a really friendly welcome when we arrived and our room was upgraded too with a surprised bottle of bubbly for our Anniversary.The receptionist and all the staff, particularly Hayden could not do enough for us . The food and table service was excellent too. Cannot fought anything with our stay - will certainly be back as Padstow is our special place to come . Thank you to everyone 😊

6

Neil

14 may 2024

·

Se alojó 1 noche

£155 for an average stay at best but in a great location in the middle of Padstow. No one at check in when we arrived. Long walk to room which was above the noisy pub next door. The seagulls were pretty noisy too! Coffee machine not working at breakfast. Not overly bothered though as only stayed the one night.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Ubicación

Entorno junto al puerto en el centro de Padstow con vistas panorámicas y fácil acceso a restaurantes y tiendas. Algunos huéspedes notaron un ambiente animado, con ruido de pubs o calles por la noche.

Reseñas de huéspedes relacionadas

10

Tony

23 ago 2025

·

Se alojó 1 noche

Brilliant place to stay in the heart of Padstow

10

Katie

21 ago 2025

·

Se alojó 1 noche

We stayed in a lovely room above the pub overlooking the harbour. The room was spacious and we liked being right in the heart of the town. It can be noisy though with music from nearby pubs so expect that to go on until 11ish. The staff are all very helpful and the pub itself is lovely. Parking is tricky, we were lucky to find a spot nearby but we did have to pay.

8

Daniel

4 oct 2024

·

Se alojó 1 noche

Lovely views across the harbour

8

Jennifer

15 oct 2024

·

Se alojó 1 noche

Enjoyed my stay. An interesting old building, a bit of a rabbit warren with lots of doors, stairs and little corridors to get to the rooms. The room was a bit tired, basically clean and the bed was comfortable. It was a bit noisy with some kind of fan or engine outside the window, but otherwise fine for a short stay. Location was good.

8

Julie

31 dic 2024

·

Se alojó 4 noches

The Custom House has a fab location in Padstow. The staff and their service is amazing. The rooms could do with a refurb and there are quite a few steps steps to the rooms.

10

Craig

17 oct 2025

·

Se alojó 2 noches

Great hotel with a welcoming atmosphere in a fabulous location. The staff are exemplary 10/10+

10

Paul C

22 may 2024

·

Se alojó 1 noche

great stay in Padstow hotel was an ideal position in township staff very friendly and helpful room overlooked the beautiful Port and out to the mouth of the River Camel

10

Orlagh

11 sept 2023

·

Se alojó 2 noches

Fabulous location right on the seafront in Padstow. Very comfortable room and staff were lovely. Breakfast was very good.

10

Kevin

24 ago 2025

·

Se alojó 1 noche

Absolutely fantastic location amazing views amazing food and staff amazing too. We was so happy with everything. Advice was also helpful and the parking is so cheap 24 hours £10 only

10

Kate

24 sept 2023

·

Se alojó 3 noches

Perfect Location

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

La comida y el desayuno son elogiados con frecuencia por su calidad y variedad. Algunas reseñas señalan problemas con el servicio u opciones limitadas a veces, como un servicio de desayuno lento, que se agotan los artículos o pedidos equivocados.

Reseñas de huéspedes relacionadas

10

Carly

24 mar 2025

·

Se alojó 1 noche

Brilliant location, welcoming and friendly staff, delicious food, lovely room.

10

Ray

29 jun 2023

·

Se alojó 2 noches

Excellent. Friendly and helpful staff. Lovely room (2) overlooking the harbour with a generous supply of teas and coffee. Modern shower. Proper (and enormous) English breakfast with an extensive choice of other fare if bacon, sausage, eggs, mushrooms, tomatoes etc is not to your taste. And a good range of beers at the bar. A very pleasant two-day stay.

10

Maurice

12 jul 2024

·

Se alojó 1 noche

Lovely little room but being in the top was quite warm so needed the windows open. As a result a late wake-up from drunks in the street outside (it was the nght of England v Netherlands in the Euros Semi Final) and an early wake up from the local sea gulls :-). Comfy bed. A mini fridge would be nice to keep cold drinks in. The can of laocal lager was a nice touch. Ate dinner in the restaurant and the service was not great. Slow and got the order timing wrong by bringing out the starter and main at the same time????. There were only two other tables being occupied so it wasn't like it was busy. These are minor things and are mentioned only for feedback purposes. I would stay here again as it's a great location and a nice boutique hotel. A lot od stairs to Room 14 :-) but worth it for the view ;-)!

10

Colin

25 jun 2024

·

Se alojó 1 noche

We had a lovely stay especially the room (no.10) we were given overlooking the harbour. The food was good value especially the fish and chips. The service was excellent from when we arrived and especially sending on free of charge the iPad we left in the room. Highly recommend for it location, service and value

10

Sean

29 ago 2024

·

Se alojó 1 noche

Great Hotel in an idyllic location….wonderful food and service….with a special mention to the receptionist, who greeted me with a genuine smile before guiding me to my room personally whilst asking about my day….so refreshingly genuine l!!!

10

Karon

1 abr 2025

·

Se alojó 1 noche

Had an amazing stay, for one night, had a steak in the restaurant cooked to perfection the staff were amazing breakfast was amazing, from my phone call in the morning to check out the following morning absolutely five star.

8

Mike

24 jun 2025

·

Se alojó 2 noches

Room was amazing (rm14) and we would request again. Housekeeping and reception staff were very pleasant and friendly. However the breakfast service could be improved as 4 guests were served before us on first day and we had to ask to be served. On our second day we weren’t even asked for our breakfast order.

10

Reuben

18 nov 2025

·

Se alojó 1 noche

Very clean and functional room. Lovely pub atmosphere downstairs with a good food menu and lots of local and mainline beers to choose from. Full breakfast was very good too! Recommend!

10

Lynn

31 may 2024

·

Se alojó 2 noches

Such a relaxing stay at the old custom house we had a beautiful room and the view from our room was amazing ,breakfast was laid out lovely, a little disappointed on the choices of evening menu, booked a meal as it was our wedding anniversary they had run out of all the roast during the day, We ended up having to get chips and taking it back to our room as all the other restaurants were fully booked. But having said that we enjoyed eating our chips with the best seats in the house from the view from our window!

10

Kevin

24 ago 2025

·

Se alojó 1 noche

Absolutely fantastic location amazing views amazing food and staff amazing too. We was so happy with everything. Advice was also helpful and the parking is so cheap 24 hours £10 only

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Mes	Precio medio
enero	111 US$
febrero	113 US$
marzo	140 US$
abril	164 US$
mayo	232 US$
junio	226 US$
julio	246 US$
agosto	251 US$
septiembre	218 US$
octubre	166 US$
noviembre	127 US$
diciembre	144 US$

DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21 $129	22 $126	23 $142	24 $199
25 $176	26 $143	27 $140	28 $142	29 $191	30 $152	31 $178

DO	LU	MA	MI	JU	VI	SA
1 $162	2 $106	3 $108	4 $108	5 $197	6 $127	7 $135
8 $156	9 $103	10 $117	11 $104	12 $110	13 $177	14 $179
15 $165	16 $112	17 $114	18 $109	19 $114	20 $120	21 $183
22 $109	23 $107	24 $111	25 $112	26 $125	27 $183	28 $199
29 $125	30 $108

The Old Custom House

Precios para The Old Custom House

Precios medios mensuales

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Ubicación

Opciones de habitación

Habitación estándar doble

Suite Deluxe

Habitación estándar con 2 camas individuales

Habitación doble (Cosy)

Habitación Signature con 2 camas individuales

Habitación Signature doble

Apartamento

Reseñas de los huéspedes sobre The Old Custom House

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Opiniones de los huéspedes

Política del establecimiento

Instrucciones para la entrada

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