Name: The Capital Pearls Hotel
Address: 6 Lagoon Drive, Durban, KwaZulu-Natal (province), ZA
Price range: 111 $US–429 $US per night
Rating: 9.08

Ce qu'en disent des voyageurs

Au Capital Pearls Hotel, les voyageurs soulignent la propreté et le confort des chambres, ainsi que son emplacement pratique au bord de la promenade et à proximité des centres commerciaux, avec un accès facile à pied aux restaurants et aux boutiques. Ils notent toutefois que certaines chambres donnant sur des zones fréquentées peuvent être bruyantes.

Beaucoup apprécient la vue sur mer depuis les étages supérieurs et les équipements tels qu'une bonne salle de sport et une piscine agréable. Le parking et l'accès à la réception peuvent être confus dans le complexe commercial, et certains ont signalé des réinitialisations de clés électroniques ou des ascenseurs hors service. Le service est généralement accueillant et serviable, bien que quelques clients aient rencontré des erreurs de facturation, des réponses lentes ou des interactions désagréables avec le personnel de la réception. Dans l'ensemble, attendez-vous à un séjour confortable dans un cadre animé et pratique.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Les clients soulignent la présence d'une bonne salle de sport et d'une piscine agréable. Cependant, le stationnement et l'orientation pour accéder à la réception dans le centre commercial peuvent être confus, et des problèmes occasionnels de carte d'accès ou d'accès aux ascenseurs ont été signalés.

Avis de voyageur à ce sujet

10

Ambigay

22 févr. 2025

·

A séjourné 5 nuits

Convenient location to shopping, beach and restaurants. Rate was outstanding. The lifts at the center of the hotel to our floor was closed off. This was inconvenient. Parking is undercover and great.

10

Paul

16 juin 2025

·

A séjourné 10 nuits

More than happy with the service, cleaning, menu, and facilities. 5min walk to ocean and restaurants strip …

6

FARIDA BIBI

7 oct. 2025

·

A séjourné 1 nuit

Was pleasant stay with lovely kitchenette.

8

Chris

29 nov. 2024

·

A séjourné 2 nuits

The location was great, the room was very nice with balcony and sea view. I did not like the unnecessary security and on two occasions could not access the floor my room was on because the card had to be reset

8

Gordon

26 nov. 2023

·

A séjourné 4 nuits

Secure and safe, access to the parking area was poor, electronic keys poorly maintained

10

Natasha

14 juin 2024

·

A séjourné 1 nuit

We stayed at the Pearls for one night but it was great. We needed to do some washing and were able to wash and dry before leaving. The staff were very friendly and helpful. We went to the beach in the morning for a run along the promenade - only challenge was getting there as the Pearls didn't seem to have direct beach front access but we navigated the mall and made our way down. The Pearls are right by the Oceans mall, Umhlanga rocks and many superb restaurants and supermarkets. It's a great stay in the heart of Umhlanga and you can walk to the Whale Bone pier too.

6

Lorraine

30 nov. 2025

·

A séjourné 2 nuits

Hard to navigate as the hotel is in a shopping mall and no directions to park or check in. Needed to drive to 4th floor of the car park. Everything is key card entry so if there is an electricity outage it would be a challenge. We were given a mediocre room despite paying a year in advance - city view which meant overlooking loud outdoor restuarant with blaring music till late. We booked dinner which was okay but we could not get them to give our underspend as a tip to the waiters (they were able to charge any overspend). Pity as the service was good. Room nicely appointed. Bathroom very tight - only a shower and small. Newly refurbished and the pool was delightful.

10

MARC

12 nov. 2024

·

A séjourné 1 nuit

Nice hotel in a safe area near restaurants, and the beach promenade. Very good Gym and fitness room. Very convenient and next to a mall. Breakfast was very complete han delicious.

10

Daniela

20 déc. 2025

·

A séjourné 4 nuits

Amenities

10

Jillian

27 déc. 2023

·

A séjourné 4 nuits

Great location and pool

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

Les commentaires font régulièrement l'éloge de chambres très propres et d'espaces bien entretenus, le service de ménage étant décrit comme fiable.

Avis de voyageur à ce sujet

10

kershnee

31 août 2025

·

A séjourné 1 nuit

The rooms were comfortable and clean. Each bedroom had an ensuite. Staff were very helpful and friendly

10

Paul

16 juin 2025

·

A séjourné 10 nuits

More than happy with the service, cleaning, menu, and facilities. 5min walk to ocean and restaurants strip …

10

Terrance

17 août 2025

·

A séjourné 6 nuits

⭐⭐⭐⭐⭐ Great stay at The Capital From check‑in to check‑out, the entire staff at The Capital was exceptionally professional, friendly, and eager to help. Every interaction felt efficient and welcoming. My room was clean, comfortable, and well-appointed—exactly what you want after a long day. Overall, a smooth, stress‑free stay. I’d happily return and recommend The Capital to anyone looking for reliable comfort and great service.

10

Amanda

1 déc. 2025

·

A séjourné 5 nuits

The Capital Pearl was very clean with exceptional staff that attend to your every need. The property is within walking distance to multiple restaurants and shopping area, including local vendors that sell handmade merchandise. The beach is easily accessible via the "walkway" that goes on for miles. Excellent experience!!

8

Eugene

16 oct. 2025

·

A séjourné 1 nuit

Clean and pleasant stay

10

Diane

28 mai 2024

·

A séjourné 1 nuit

Very friendly & helpful staff. Well appointed, clean rooms

10

Wanda

2 févr. 2026

·

A séjourné 1 nuit

Room was very clean

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont confortables et bien aménagées, certains appartements offrant des balcons et une vue sur mer depuis les étages supérieurs. Le bruit peut être un problème pour certaines chambres.

Avis de voyageur à ce sujet

10

kershnee

31 août 2025

·

A séjourné 1 nuit

The rooms were comfortable and clean. Each bedroom had an ensuite. Staff were very helpful and friendly

10

Jennifer

20 août 2025

·

A séjourné 3 nuits

Our apartment was fantastic overlooking the Indian Ocean on 17th floor. Asked to be moved from 5th floor as there was no view, which they accommodated quickly. Fantastic breakfast. We will come back!

10

Terrance

17 août 2025

·

A séjourné 6 nuits

⭐⭐⭐⭐⭐ Great stay at The Capital From check‑in to check‑out, the entire staff at The Capital was exceptionally professional, friendly, and eager to help. Every interaction felt efficient and welcoming. My room was clean, comfortable, and well-appointed—exactly what you want after a long day. Overall, a smooth, stress‑free stay. I’d happily return and recommend The Capital to anyone looking for reliable comfort and great service.

6

FARIDA BIBI

7 oct. 2025

·

A séjourné 1 nuit

Was pleasant stay with lovely kitchenette.

4

Harald

4 déc. 2025

·

A séjourné 1 nuit

Room lacked charging functions at the bed for phone. Also Wifi did not work. The person at the front desk tried to make me pay for breakfast despite it was already included in the room price

8

Chris

29 nov. 2024

·

A séjourné 2 nuits

The location was great, the room was very nice with balcony and sea view. I did not like the unnecessary security and on two occasions could not access the floor my room was on because the card had to be reset

10

feizal

26 févr. 2025

·

A séjourné 2 nuits

Air conditioning to loud

6

ALEXANDRE

25 mai 2025

·

A séjourné 3 nuits

Noise in hallway all day for repairs. Room was smaller than portrayed on the reservation site. Average yet costly breakfast.

8

Eugene

4 oct. 2025

·

A séjourné 1 nuit

Very comfortable stay

6

Lorraine

30 nov. 2025

·

A séjourné 2 nuits

Hard to navigate as the hotel is in a shopping mall and no directions to park or check in. Needed to drive to 4th floor of the car park. Everything is key card entry so if there is an electricity outage it would be a challenge. We were given a mediocre room despite paying a year in advance - city view which meant overlooking loud outdoor restuarant with blaring music till late. We booked dinner which was okay but we could not get them to give our underspend as a tip to the waiters (they were able to charge any overspend). Pity as the service was good. Room nicely appointed. Bathroom very tight - only a shower and small. Newly refurbished and the pool was delightful.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le personnel est largement décrit comme aimable, serviable et professionnel. Néanmoins, certains signalent des erreurs de facturation, un enregistrement lent ou confus, et une interaction impolie avec le personnel de la réception.

Avis de voyageur à ce sujet

2

Milile

9 avr. 2024

·

A séjourné 1 nuit

Nice hotel with lovely sea views. Shocking customer service. They will never see me again. They ruined my night. It took them about an hour to correct their mistake. We ordered 1 bottle of white wine and 1 red wine. Only red wine was delivered to the room. After 3 phone calls with the receptionist, I decided to go to the reception and talk to them because my card was charged for that bottle. I was told they were going to bring it upstairs to our room. After waiting for about an hour since I made the first call about the missing bottle, they sent another red wine instead of the white one. I was ready to accept it even though it was not what I wanted but the lady who delivered the wine promised to fix the issue and she came back after a few minutes with the correct bottle of wine. I didn't get her name, I was just annoyed. She was good and I think none of that was her fault.

10

Diane

28 mai 2024

·

A séjourné 4 nuits

Lovely well appointed rooms. Very pleasant, helpful and friendly staff. Thank you for a wonderful stay!

10

Terrance

17 août 2025

·

A séjourné 6 nuits

⭐⭐⭐⭐⭐ Great stay at The Capital From check‑in to check‑out, the entire staff at The Capital was exceptionally professional, friendly, and eager to help. Every interaction felt efficient and welcoming. My room was clean, comfortable, and well-appointed—exactly what you want after a long day. Overall, a smooth, stress‑free stay. I’d happily return and recommend The Capital to anyone looking for reliable comfort and great service.

4

Harald

4 déc. 2025

·

A séjourné 1 nuit

Room lacked charging functions at the bed for phone. Also Wifi did not work. The person at the front desk tried to make me pay for breakfast despite it was already included in the room price

10

Amanda

1 déc. 2025

·

A séjourné 5 nuits

The Capital Pearl was very clean with exceptional staff that attend to your every need. The property is within walking distance to multiple restaurants and shopping area, including local vendors that sell handmade merchandise. The beach is easily accessible via the "walkway" that goes on for miles. Excellent experience!!

2

Jamie

25 févr. 2024

·

A séjourné 2 nuits

Front desk manager was rude and unhelpful. Having confirmed a one bed superior apartment via an email we were degraded on arrival. The front desk manager was not interested in apologising and actually encouraged me to complain, his attitude was unacceptable. I did speak to another front desk manager who stated he would get the GM to email but no correspondence received. Customer service not up to international standards

10

MP

13 janv. 2024

·

A séjourné 1 nuit

We only had a one night stay after a cruise, but it was more than expected. Would be a good hotel fro business or leisure. Excellent location. Although we didn't use any services,, the service we got from reception was excellent and friendly.

8

Felicia

4 juin 2024

·

A séjourné 1 nuit

Love to stay here very convenient and friendly staff.

10

James

21 juin 2025

·

A séjourné 2 nuits

Great location, staff are great and friendly

10

Diane

28 mai 2024

·

A séjourné 1 nuit

Very friendly & helpful staff. Well appointed, clean rooms

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Emplacement excellent et piétonnier, à proximité de la promenade, des restaurants et des commerces, de nombreux clients se sentant en sécurité. Certains notent que s'orienter dans le centre commercial ou accéder directement à la plage peut demander un certain effort.

Avis de voyageur à ce sujet

10

Ambigay

22 févr. 2025

·

A séjourné 5 nuits

Convenient location to shopping, beach and restaurants. Rate was outstanding. The lifts at the center of the hotel to our floor was closed off. This was inconvenient. Parking is undercover and great.

8

Karim

18 mars 2022

·

A séjourné 2 nuits

The hotel is amazing and at great location just next to rhe beach promenade. Many restaurants nearby. Starbucks at same premises. Small shopping mall. breakfast can be improved.

10

Amanda

1 déc. 2025

·

A séjourné 5 nuits

The Capital Pearl was very clean with exceptional staff that attend to your every need. The property is within walking distance to multiple restaurants and shopping area, including local vendors that sell handmade merchandise. The beach is easily accessible via the "walkway" that goes on for miles. Excellent experience!!

8

Shaney

30 août 2025

·

A séjourné 2 nuits

Good location

10

James

21 juin 2025

·

A séjourné 2 nuits

Great location, staff are great and friendly

10

Gordon

5 avr. 2023

·

A séjourné 3 nuits

Safe once you were inside the building and across the road from the shopping mall, a few minutes walk to a nice beach.

10

Natasha

14 juin 2024

·

A séjourné 1 nuit

We stayed at the Pearls for one night but it was great. We needed to do some washing and were able to wash and dry before leaving. The staff were very friendly and helpful. We went to the beach in the morning for a run along the promenade - only challenge was getting there as the Pearls didn't seem to have direct beach front access but we navigated the mall and made our way down. The Pearls are right by the Oceans mall, Umhlanga rocks and many superb restaurants and supermarkets. It's a great stay in the heart of Umhlanga and you can walk to the Whale Bone pier too.

10

MARC

12 nov. 2024

·

A séjourné 1 nuit

Nice hotel in a safe area near restaurants, and the beach promenade. Very good Gym and fitness room. Very convenient and next to a mall. Breakfast was very complete han delicious.

10

Jamie

24 févr. 2025

·

A séjourné 3 nuits

Great locations with everything on your doorstep

10

Jillian

27 déc. 2023

·

A séjourné 4 nuits

Great location and pool

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Les commentaires sur le petit-déjeuner sont mitigés, allant de fantastique à nécessitant des améliorations et un service plus rapide. La nourriture du restaurant est généralement bonne, bien qu'un client ait signalé un retard dans la correction d'une commande de service en chambre.

Avis de voyageur à ce sujet

8

Manfred

28 nov. 2025

·

A séjourné 8 nuits

Das Apartment war sehr schön. Das Frühstück war außergewöhnlich, nur das Wetter hat leider nicht so mitgespielt.

2

Milile

9 avr. 2024

·

A séjourné 1 nuit

Nice hotel with lovely sea views. Shocking customer service. They will never see me again. They ruined my night. It took them about an hour to correct their mistake. We ordered 1 bottle of white wine and 1 red wine. Only red wine was delivered to the room. After 3 phone calls with the receptionist, I decided to go to the reception and talk to them because my card was charged for that bottle. I was told they were going to bring it upstairs to our room. After waiting for about an hour since I made the first call about the missing bottle, they sent another red wine instead of the white one. I was ready to accept it even though it was not what I wanted but the lady who delivered the wine promised to fix the issue and she came back after a few minutes with the correct bottle of wine. I didn't get her name, I was just annoyed. She was good and I think none of that was her fault.

10

Jennifer

20 août 2025

·

A séjourné 3 nuits

Our apartment was fantastic overlooking the Indian Ocean on 17th floor. Asked to be moved from 5th floor as there was no view, which they accommodated quickly. Fantastic breakfast. We will come back!

10

Paul

16 juin 2025

·

A séjourné 10 nuits

More than happy with the service, cleaning, menu, and facilities. 5min walk to ocean and restaurants strip …

10

Terrance

17 août 2025

·

A séjourné 6 nuits

⭐⭐⭐⭐⭐ Great stay at The Capital From check‑in to check‑out, the entire staff at The Capital was exceptionally professional, friendly, and eager to help. Every interaction felt efficient and welcoming. My room was clean, comfortable, and well-appointed—exactly what you want after a long day. Overall, a smooth, stress‑free stay. I’d happily return and recommend The Capital to anyone looking for reliable comfort and great service.

8

Karim

18 mars 2022

·

A séjourné 2 nuits

The hotel is amazing and at great location just next to rhe beach promenade. Many restaurants nearby. Starbucks at same premises. Small shopping mall. breakfast can be improved.

8

EMT

13 avr. 2024

·

A séjourné 2 nuits

The superior apartment that I was booked into on the 19th floor was really good. The view from the bedroom balcony and the living room balcony was exceptional and was what I was looking for. My sleepless night was unfortunately due to my neighbor, running his TV at loud levels until 11 PM. The living area and TV is situated right behind the partitioning of the bedroom. That is the problem with those rooms. The walls are not constructed of bricks and sound travels terribly the rest of the apartment was perfect. I was then moved to an apartment on the 20th floor, but this was no longer the same category. The bedroom had no windows. There was no window to open up for fresh air. This could not have been a superior apartment, but I was able to get a good night sleep as I had no neighbors. I ate at the restaurant and the food was good. Room service was responded to very quickly and very properly. helpfulness of the staff was very good

8

Suliman

15 oct. 2025

·

A séjourné 6 nuits

Breakfast needs updating Service at breakfast needs to be improved

6

ALEXANDRE

25 mai 2025

·

A séjourné 3 nuits

Noise in hallway all day for repairs. Room was smaller than portrayed on the reservation site. Average yet costly breakfast.

6

Lorraine

30 nov. 2025

·

A séjourné 2 nuits

Hard to navigate as the hotel is in a shopping mall and no directions to park or check in. Needed to drive to 4th floor of the car park. Everything is key card entry so if there is an electricity outage it would be a challenge. We were given a mediocre room despite paying a year in advance - city view which meant overlooking loud outdoor restuarant with blaring music till late. We booked dinner which was okay but we could not get them to give our underspend as a tip to the waiters (they were able to charge any overspend). Pity as the service was good. Room nicely appointed. Bathroom very tight - only a shower and small. Newly refurbished and the pool was delightful.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	145 $US
février	127 $US
mars	121 $US
avril	126 $US
mai	106 $US
juin	145 $US
juillet	118 $US
août	151 $US
septembre	129 $US
octobre	120 $US
novembre	143 $US
décembre	199 $US

di	lu	ma	me	je	ve	sa
1 $111	2 $112	3 $112	4 $112	5 $112	6 $146	7 $146
8 $123	9 $146	10 $146	11 $190	12 $192	13 $209	14 $184
15 $123	16 $192	17 $192	18 $192	19 $192	20 $192	21 $215
22 $140	23 $192	24 $192	25 $192	26 $201	27 $240	28 $238
29 $123	30 $169

The Capital Pearls Hotel

Prix pour The Capital Pearls Hotel

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Studio Deluxe

Appartement Supérieur, 2 chambres, vue mer

Studio Supérieur, balcon

Studio Exécutif, balcon

Appartement Deluxe, 2 chambres, balcon

Appartement Luxe, 3 chambres, balcon

Studio Luxe

Appartement Supérieur, 1 chambre, vue mer

Appartement, 2 chambres, balcon

Avis des voyageurs sur The Capital Pearls Hotel

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Bon à savoir

Suppléments facultatifs

Prix pour les dates à venir

Informations sur l'établissement

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $429	21 $191	22 $191	23 $162	24 $159
25 $115	26 $137	27 $152	28 $152	29 $152	30 $200	31 $200