Name: The Capital Pearls Hotel
Address: 6 Lagoon Drive, Durban, KwaZulu-Natal (província), ZA
Price range: US$ 111–US$ 429 per night
Rating: 9.08

O que pensam os hóspedes

No The Capital Pearls Hotel, os viajantes destacam quartos limpos e confortáveis e uma localização conveniente próximo ao calçadão e aos shoppings, com fácil acesso a pé a restaurantes e lojas, embora notem algum barulho em alguns quartos que dão para áreas movimentadas.

Muitos apreciam a vista para o mar dos andares superiores e as comodidades como uma boa academia e uma piscina agradável. O estacionamento e a orientação para o check-in podem ser confusos dentro do complexo do shopping, e alguns relataram redefinições de chaves eletrônicas ou elevadores fechados. O serviço é geralmente acolhedor e prestativo, embora alguns hóspedes tenham tido erros de cobrança, respostas lentas ou interações rudes na recepção. No geral, espere estadias confortáveis em um ambiente animado e conveniente.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Instalações

Os hóspedes destacam uma boa academia e uma piscina agradável. No entanto, o estacionamento e a sinalização para o check-in dentro do shopping podem ser confusos, e há problemas ocasionais com cartões-chave ou acesso a elevadores.

Avaliações dos hóspedes relacionadas

10

Ambigay

22 de fev. de 2025

·

A estadia foi de 5 noites

Convenient location to shopping, beach and restaurants. Rate was outstanding. The lifts at the center of the hotel to our floor was closed off. This was inconvenient. Parking is undercover and great.

10

Paul

16 de jun. de 2025

·

A estadia foi de 10 noites

More than happy with the service, cleaning, menu, and facilities. 5min walk to ocean and restaurants strip …

6

FARIDA BIBI

7 de out. de 2025

·

A estadia foi de 1 noite

Was pleasant stay with lovely kitchenette.

8

Chris

29 de nov. de 2024

·

A estadia foi de 2 noites

The location was great, the room was very nice with balcony and sea view. I did not like the unnecessary security and on two occasions could not access the floor my room was on because the card had to be reset

8

Gordon

26 de nov. de 2023

·

A estadia foi de 4 noites

Secure and safe, access to the parking area was poor, electronic keys poorly maintained

10

Natasha

14 de jun. de 2024

·

A estadia foi de 1 noite

We stayed at the Pearls for one night but it was great. We needed to do some washing and were able to wash and dry before leaving. The staff were very friendly and helpful. We went to the beach in the morning for a run along the promenade - only challenge was getting there as the Pearls didn't seem to have direct beach front access but we navigated the mall and made our way down. The Pearls are right by the Oceans mall, Umhlanga rocks and many superb restaurants and supermarkets. It's a great stay in the heart of Umhlanga and you can walk to the Whale Bone pier too.

6

Lorraine

30 de nov. de 2025

·

A estadia foi de 2 noites

Hard to navigate as the hotel is in a shopping mall and no directions to park or check in. Needed to drive to 4th floor of the car park. Everything is key card entry so if there is an electricity outage it would be a challenge. We were given a mediocre room despite paying a year in advance - city view which meant overlooking loud outdoor restuarant with blaring music till late. We booked dinner which was okay but we could not get them to give our underspend as a tip to the waiters (they were able to charge any overspend). Pity as the service was good. Room nicely appointed. Bathroom very tight - only a shower and small. Newly refurbished and the pool was delightful.

10

MARC

12 de nov. de 2024

·

A estadia foi de 1 noite

Nice hotel in a safe area near restaurants, and the beach promenade. Very good Gym and fitness room. Very convenient and next to a mall. Breakfast was very complete han delicious.

10

Daniela

20 de dez. de 2025

·

A estadia foi de 4 noites

Amenities

10

Jillian

27 de dez. de 2023

·

A estadia foi de 4 noites

Great location and pool

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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Limpeza

Os comentários consistentemente elogiam quartos muito limpos e espaços bem conservados, com a limpeza descrita como confiável.

Avaliações dos hóspedes relacionadas

10

kershnee

31 de ago. de 2025

·

A estadia foi de 1 noite

The rooms were comfortable and clean. Each bedroom had an ensuite. Staff were very helpful and friendly

10

Paul

16 de jun. de 2025

·

A estadia foi de 10 noites

More than happy with the service, cleaning, menu, and facilities. 5min walk to ocean and restaurants strip …

10

Terrance

17 de ago. de 2025

·

A estadia foi de 6 noites

⭐⭐⭐⭐⭐ Great stay at The Capital From check‑in to check‑out, the entire staff at The Capital was exceptionally professional, friendly, and eager to help. Every interaction felt efficient and welcoming. My room was clean, comfortable, and well-appointed—exactly what you want after a long day. Overall, a smooth, stress‑free stay. I’d happily return and recommend The Capital to anyone looking for reliable comfort and great service.

10

Amanda

1 de dez. de 2025

·

A estadia foi de 5 noites

The Capital Pearl was very clean with exceptional staff that attend to your every need. The property is within walking distance to multiple restaurants and shopping area, including local vendors that sell handmade merchandise. The beach is easily accessible via the "walkway" that goes on for miles. Excellent experience!!

8

Eugene

16 de out. de 2025

·

A estadia foi de 1 noite

Clean and pleasant stay

10

Diane

28 de mai. de 2024

·

A estadia foi de 1 noite

Very friendly & helpful staff. Well appointed, clean rooms

10

Wanda

2 de fev. de 2026

·

A estadia foi de 1 noite

Room was very clean

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Quartos

Os quartos são confortáveis e bem equipados, com alguns apartamentos oferecendo varandas e vista para o mar dos andares superiores. O ruído pode ser um problema para algumas unidades.

Avaliações dos hóspedes relacionadas

10

kershnee

31 de ago. de 2025

·

A estadia foi de 1 noite

The rooms were comfortable and clean. Each bedroom had an ensuite. Staff were very helpful and friendly

10

Jennifer

20 de ago. de 2025

·

A estadia foi de 3 noites

Our apartment was fantastic overlooking the Indian Ocean on 17th floor. Asked to be moved from 5th floor as there was no view, which they accommodated quickly. Fantastic breakfast. We will come back!

10

Terrance

17 de ago. de 2025

·

A estadia foi de 6 noites

⭐⭐⭐⭐⭐ Great stay at The Capital From check‑in to check‑out, the entire staff at The Capital was exceptionally professional, friendly, and eager to help. Every interaction felt efficient and welcoming. My room was clean, comfortable, and well-appointed—exactly what you want after a long day. Overall, a smooth, stress‑free stay. I’d happily return and recommend The Capital to anyone looking for reliable comfort and great service.

6

FARIDA BIBI

7 de out. de 2025

·

A estadia foi de 1 noite

Was pleasant stay with lovely kitchenette.

4

Harald

4 de dez. de 2025

·

A estadia foi de 1 noite

Room lacked charging functions at the bed for phone. Also Wifi did not work. The person at the front desk tried to make me pay for breakfast despite it was already included in the room price

8

Chris

29 de nov. de 2024

·

A estadia foi de 2 noites

The location was great, the room was very nice with balcony and sea view. I did not like the unnecessary security and on two occasions could not access the floor my room was on because the card had to be reset

10

feizal

26 de fev. de 2025

·

A estadia foi de 2 noites

Air conditioning to loud

6

ALEXANDRE

25 de mai. de 2025

·

A estadia foi de 3 noites

Noise in hallway all day for repairs. Room was smaller than portrayed on the reservation site. Average yet costly breakfast.

8

Eugene

4 de out. de 2025

·

A estadia foi de 1 noite

Very comfortable stay

6

Lorraine

30 de nov. de 2025

·

A estadia foi de 2 noites

Hard to navigate as the hotel is in a shopping mall and no directions to park or check in. Needed to drive to 4th floor of the car park. Everything is key card entry so if there is an electricity outage it would be a challenge. We were given a mediocre room despite paying a year in advance - city view which meant overlooking loud outdoor restuarant with blaring music till late. We booked dinner which was okay but we could not get them to give our underspend as a tip to the waiters (they were able to charge any overspend). Pity as the service was good. Room nicely appointed. Bathroom very tight - only a shower and small. Newly refurbished and the pool was delightful.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Serviço

A equipe é amplamente descrita como atenciosa, prestativa e profissional. No entanto, alguns relatos mencionam erros de cobrança, check-in lento ou confuso e um atendimento rude na recepção.

Avaliações dos hóspedes relacionadas

2

Milile

9 de abr. de 2024

·

A estadia foi de 1 noite

Nice hotel with lovely sea views. Shocking customer service. They will never see me again. They ruined my night. It took them about an hour to correct their mistake. We ordered 1 bottle of white wine and 1 red wine. Only red wine was delivered to the room. After 3 phone calls with the receptionist, I decided to go to the reception and talk to them because my card was charged for that bottle. I was told they were going to bring it upstairs to our room. After waiting for about an hour since I made the first call about the missing bottle, they sent another red wine instead of the white one. I was ready to accept it even though it was not what I wanted but the lady who delivered the wine promised to fix the issue and she came back after a few minutes with the correct bottle of wine. I didn't get her name, I was just annoyed. She was good and I think none of that was her fault.

10

Diane

28 de mai. de 2024

·

A estadia foi de 4 noites

Lovely well appointed rooms. Very pleasant, helpful and friendly staff. Thank you for a wonderful stay!

10

Terrance

17 de ago. de 2025

·

A estadia foi de 6 noites

⭐⭐⭐⭐⭐ Great stay at The Capital From check‑in to check‑out, the entire staff at The Capital was exceptionally professional, friendly, and eager to help. Every interaction felt efficient and welcoming. My room was clean, comfortable, and well-appointed—exactly what you want after a long day. Overall, a smooth, stress‑free stay. I’d happily return and recommend The Capital to anyone looking for reliable comfort and great service.

4

Harald

4 de dez. de 2025

·

A estadia foi de 1 noite

Room lacked charging functions at the bed for phone. Also Wifi did not work. The person at the front desk tried to make me pay for breakfast despite it was already included in the room price

10

Amanda

1 de dez. de 2025

·

A estadia foi de 5 noites

The Capital Pearl was very clean with exceptional staff that attend to your every need. The property is within walking distance to multiple restaurants and shopping area, including local vendors that sell handmade merchandise. The beach is easily accessible via the "walkway" that goes on for miles. Excellent experience!!

2

Jamie

25 de fev. de 2024

·

A estadia foi de 2 noites

Front desk manager was rude and unhelpful. Having confirmed a one bed superior apartment via an email we were degraded on arrival. The front desk manager was not interested in apologising and actually encouraged me to complain, his attitude was unacceptable. I did speak to another front desk manager who stated he would get the GM to email but no correspondence received. Customer service not up to international standards

10

MP

13 de jan. de 2024

·

A estadia foi de 1 noite

We only had a one night stay after a cruise, but it was more than expected. Would be a good hotel fro business or leisure. Excellent location. Although we didn't use any services,, the service we got from reception was excellent and friendly.

8

Felicia

4 de jun. de 2024

·

A estadia foi de 1 noite

Love to stay here very convenient and friendly staff.

10

James

21 de jun. de 2025

·

A estadia foi de 2 noites

Great location, staff are great and friendly

10

Diane

28 de mai. de 2024

·

A estadia foi de 1 noite

Very friendly & helpful staff. Well appointed, clean rooms

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Localização

Excelente localização, acessível a pé ao calçadão, restaurantes e lojas, com muitos hóspedes se sentindo seguros. Alguns observam que navegar pela estrutura do shopping ou chegar diretamente à praia pode exigir algum esforço.

Avaliações dos hóspedes relacionadas

10

Ambigay

22 de fev. de 2025

·

A estadia foi de 5 noites

Convenient location to shopping, beach and restaurants. Rate was outstanding. The lifts at the center of the hotel to our floor was closed off. This was inconvenient. Parking is undercover and great.

8

Karim

18 de mar. de 2022

·

A estadia foi de 2 noites

The hotel is amazing and at great location just next to rhe beach promenade. Many restaurants nearby. Starbucks at same premises. Small shopping mall. breakfast can be improved.

10

Amanda

1 de dez. de 2025

·

A estadia foi de 5 noites

The Capital Pearl was very clean with exceptional staff that attend to your every need. The property is within walking distance to multiple restaurants and shopping area, including local vendors that sell handmade merchandise. The beach is easily accessible via the "walkway" that goes on for miles. Excellent experience!!

8

Shaney

30 de ago. de 2025

·

A estadia foi de 2 noites

Good location

10

James

21 de jun. de 2025

·

A estadia foi de 2 noites

Great location, staff are great and friendly

10

Gordon

5 de abr. de 2023

·

A estadia foi de 3 noites

Safe once you were inside the building and across the road from the shopping mall, a few minutes walk to a nice beach.

10

Natasha

14 de jun. de 2024

·

A estadia foi de 1 noite

We stayed at the Pearls for one night but it was great. We needed to do some washing and were able to wash and dry before leaving. The staff were very friendly and helpful. We went to the beach in the morning for a run along the promenade - only challenge was getting there as the Pearls didn't seem to have direct beach front access but we navigated the mall and made our way down. The Pearls are right by the Oceans mall, Umhlanga rocks and many superb restaurants and supermarkets. It's a great stay in the heart of Umhlanga and you can walk to the Whale Bone pier too.

10

MARC

12 de nov. de 2024

·

A estadia foi de 1 noite

Nice hotel in a safe area near restaurants, and the beach promenade. Very good Gym and fitness room. Very convenient and next to a mall. Breakfast was very complete han delicious.

10

Jamie

24 de fev. de 2025

·

A estadia foi de 3 noites

Great locations with everything on your doorstep

10

Jillian

27 de dez. de 2023

·

A estadia foi de 4 noites

Great location and pool

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Restaurante

Os comentários sobre o café da manhã são mistos, variando de fantástico a necessitando de atualizações e um serviço mais rápido. A comida do restaurante é geralmente boa, embora um hóspede tenha relatado uma correção atrasada em um pedido de serviço de quarto.

Avaliações dos hóspedes relacionadas

8

Manfred

28 de nov. de 2025

·

A estadia foi de 8 noites

Das Apartment war sehr schön. Das Frühstück war außergewöhnlich, nur das Wetter hat leider nicht so mitgespielt.

2

Milile

9 de abr. de 2024

·

A estadia foi de 1 noite

Nice hotel with lovely sea views. Shocking customer service. They will never see me again. They ruined my night. It took them about an hour to correct their mistake. We ordered 1 bottle of white wine and 1 red wine. Only red wine was delivered to the room. After 3 phone calls with the receptionist, I decided to go to the reception and talk to them because my card was charged for that bottle. I was told they were going to bring it upstairs to our room. After waiting for about an hour since I made the first call about the missing bottle, they sent another red wine instead of the white one. I was ready to accept it even though it was not what I wanted but the lady who delivered the wine promised to fix the issue and she came back after a few minutes with the correct bottle of wine. I didn't get her name, I was just annoyed. She was good and I think none of that was her fault.

10

Jennifer

20 de ago. de 2025

·

A estadia foi de 3 noites

Our apartment was fantastic overlooking the Indian Ocean on 17th floor. Asked to be moved from 5th floor as there was no view, which they accommodated quickly. Fantastic breakfast. We will come back!

10

Paul

16 de jun. de 2025

·

A estadia foi de 10 noites

More than happy with the service, cleaning, menu, and facilities. 5min walk to ocean and restaurants strip …

10

Terrance

17 de ago. de 2025

·

A estadia foi de 6 noites

⭐⭐⭐⭐⭐ Great stay at The Capital From check‑in to check‑out, the entire staff at The Capital was exceptionally professional, friendly, and eager to help. Every interaction felt efficient and welcoming. My room was clean, comfortable, and well-appointed—exactly what you want after a long day. Overall, a smooth, stress‑free stay. I’d happily return and recommend The Capital to anyone looking for reliable comfort and great service.

8

Karim

18 de mar. de 2022

·

A estadia foi de 2 noites

The hotel is amazing and at great location just next to rhe beach promenade. Many restaurants nearby. Starbucks at same premises. Small shopping mall. breakfast can be improved.

8

EMT

13 de abr. de 2024

·

A estadia foi de 2 noites

The superior apartment that I was booked into on the 19th floor was really good. The view from the bedroom balcony and the living room balcony was exceptional and was what I was looking for. My sleepless night was unfortunately due to my neighbor, running his TV at loud levels until 11 PM. The living area and TV is situated right behind the partitioning of the bedroom. That is the problem with those rooms. The walls are not constructed of bricks and sound travels terribly the rest of the apartment was perfect. I was then moved to an apartment on the 20th floor, but this was no longer the same category. The bedroom had no windows. There was no window to open up for fresh air. This could not have been a superior apartment, but I was able to get a good night sleep as I had no neighbors. I ate at the restaurant and the food was good. Room service was responded to very quickly and very properly. helpfulness of the staff was very good

8

Suliman

15 de out. de 2025

·

A estadia foi de 6 noites

Breakfast needs updating Service at breakfast needs to be improved

6

ALEXANDRE

25 de mai. de 2025

·

A estadia foi de 3 noites

Noise in hallway all day for repairs. Room was smaller than portrayed on the reservation site. Average yet costly breakfast.

6

Lorraine

30 de nov. de 2025

·

A estadia foi de 2 noites

Hard to navigate as the hotel is in a shopping mall and no directions to park or check in. Needed to drive to 4th floor of the car park. Everything is key card entry so if there is an electricity outage it would be a challenge. We were given a mediocre room despite paying a year in advance - city view which meant overlooking loud outdoor restuarant with blaring music till late. We booked dinner which was okay but we could not get them to give our underspend as a tip to the waiters (they were able to charge any overspend). Pity as the service was good. Room nicely appointed. Bathroom very tight - only a shower and small. Newly refurbished and the pool was delightful.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Mês	Preço médio
janeiro	US$ 145
fevereiro	US$ 127
março	US$ 121
abril	US$ 126
maio	US$ 106
junho	US$ 145
julho	US$ 118
agosto	US$ 151
setembro	US$ 129
outubro	US$ 120
novembro	US$ 143
dezembro	US$ 199

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $429	21 $192	22 $191	23 $162	24 $159
25 $116	26 $138	27 $152	28 $152	29 $152	30 $201	31 $201

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
1 $111	2 $112	3 $112	4 $112	5 $112	6 $146	7 $146
8 $123	9 $146	10 $146	11 $190	12 $192	13 $210	14 $184
15 $123	16 $192	17 $192	18 $192	19 $192	20 $192	21 $215
22 $141	23 $192	24 $192	25 $192	26 $202	27 $240	28 $238
29 $123	30 $169

The Capital Pearls Hotel

Preços para The Capital Pearls Hotel

Preços médios mensais

Sobre este alojamento

Localização

Opções de quartos

Estúdio Deluxe

Apartamento Superior, 2 quartos, vista para o mar

Estúdio Superior, varanda

Estúdio Executivo, varanda

Apartamento Deluxe, 2 quartos, varanda

Apartamento de Luxo, 3 quartos, varanda

Estúdio de Luxo

Apartamento Superior, 1 quarto, vista para o mar

Apartamento, 2 quartos, varanda

Avaliações dos hóspedes sobre The Capital Pearls Hotel

O que pensam os hóspedes

Políticas da propriedade

Instruções de check-in

É bom saber

Extras opcionais

Preços para as próximas datas

Dados da empresa