Olalani Resort & Condotel

Room & services were great but, I believe the hotel is slowly going out of business, half of the hotel isn’t open, gym & sauna weren’t open at all & looks run down. For the waterfall & slides you had to request they be turned on & jacuzzis didn’t work but the pool and beach combo was awesome if you have a family. For the price we still enjoyed it & the food & staff as just wish we saw Olalani at its prime!

Multiple cockroaches found in the room, creating an unhygienic and distressing environment. Exposed open electrical wiring from both the internet connection and the switchboard, posing serious safety hazards. Refilled and reused soap and shampoo bottles, despite being individual-use bottles, raising significant hygiene concerns. Visible mould on the room walls. Several swimming pools, including the main pool with the slide, were not operational, with no prior notice provided. Additionally, a large number of pool tiles were cracked or missing, leaving sharp edges and creating a significant safety risk. Gym and spa facilities closed for maintenance, despite being advertised as available, and the condition of the building suggested it was unlikely to reopen anytime in the near future. The lift closest to our room was out of service, causing inconvenience from the moment we arrived. The overall condition of the buildings in several areas appeared unkept and unsafe

２回目の滞在でした。昨年よりも老朽化がすすみ、目立ってダメージがある部分が見受けられました。施設の大きさに半して、スタッフの数が足りていないのが、衛生面など目に見えて至らない点が多くありました。あまりに綺麗な海岸と、緑たち、立地、プール、食事などいいところがたくさんあるホテルなので、もったいないです。難しい部分もあるのかもしれません。

隣の部屋の音が聞こえすぎました

We really enjoyed our time here. A beautiful property. Certain areas were closed in the pool area which was a bit less grand as the pictures. There are also kitchenettes that they don’t want to to use unfortunately. Otherwise we had a wonderful time.