Best Western Plus Moat House Reading

Vi ankommer og får et værelse der er super fint, vi finder dog hurtigt ud af at airconditionen ikke virker. Da det var et af vores søge krav da vi skulle finde et hotel gik vi i receptionen og vi blev tildelt et nyt værelse, der var dog samme problem med dette værelse og det endte med at receptionisten opgraderede os til et deluxe værelse som var langt over vores forventninger. Der var et par lamper der blinkede helt vildt og der kom en tekniker for skiftede pærer i løbet af 30 min. Virkelig fin service og vi fik kun smil med på vejen.

Very friendly staff.

The aircon was broken and the outside area resembled a scrap yard. Not sure if the place was being referbished but did not see any skips.

Very disappointing. Turned up about 10pm to many lights not functioning properly in the car park. Smooth check in but rooms are very tired and discoloured. Air con does not work. Breakfast very disappointing too.

The hotel itself was good. While it is a bit dated, we got two rooms that were adjoining. The temperature was not great. The breakfast was over priced for what we got.