Best Western Plus Moat House Reading

Hôtel au calme mais hors d’âge. Moquette usée, murs sales et de nombreux déchets ( canapé, valises, verres en carton, etc) jonchent le sol aux abords de l’hôtel . Nous avons demandé à changer de chambre pour avoir une baignoire. Le personnel a été très compréhensif et accepté volontiers. La nouvel chambre n’avait pas d’électricité ! Retour à la première chambre. Eclairage du parking défectueux Bref l’hôtel a besoin d’une sérieuse rénovation !

Very friendly staff.

The aircon was broken and the outside area resembled a scrap yard. Not sure if the place was being referbished but did not see any skips.

Very disappointing. Turned up about 10pm to many lights not functioning properly in the car park. Smooth check in but rooms are very tired and discoloured. Air con does not work. Breakfast very disappointing too.

The hotel itself was good. While it is a bit dated, we got two rooms that were adjoining. The temperature was not great. The breakfast was over priced for what we got.