Ferienwohnung | Bergblick

Unterkunft war äußerst sauber. Leider sehr wenig Geschirr vorhanden. Keine Kaffeemaschine. Und das Vorhandensein von Mülleimern in Küche und Bad sind nicht nachvollziehbar da wir unser Müll mitnehmen sollten. Somit haben wir eine Tüte benutzt.

The townhouse was nice, just picking up the key from another location, which was about a 10 min walk with cases in the rain wasn’t ideal. No soap or shampoo either, which they were very apologetic for. No coffee. The views from the balcony were gorgeous.

The check in process was a terrible experience. It is located about 10 minutes away from the unit.

On the positive the room was clean, the bed comfortable, nice bathroom and came with a kitchen. It's situated directly across the lake from the train station with great walks starting just along the street. It wasn't so good on the little things that you would normally expect; no hand soap, face wash, shampoo, conditioner, tea, coffee, etc. Personally, given that it came with a kitchen, I would expect a few basics items such as condiments and paper towels. If you were planning on cooking then you would literally have to buy everything. The check-in process is a bit of a joke. You'll get an email with a document attached with a link to a video. First look for a Lidl on the west side of town, then in a back alley behind it find a door, there's a machine where you scan a code and all being well you get issued a key. The room is then a 10 minute walk from there. If your phone runs out of power or you have any issues with roaming data then you're sleeping on a park bench. There's no reception or any way of directly talking to someone. Whilst your at Lidl buy some special red bin liners because you have to use those and they're not supplied. You're also expected to put out your rubbish. Also be careful that the pictures are of the larger rooms with balconies, not all rooms are that nice. Overall the place could have been really nice but far too many corners have been cut in my opinion.

Arrived at accommodation but no-one there to check us in & had to go to another hotel and pay for another stay. N.26 claimed to have sent email with check-in instructions prior but I have not been able to locate said email. Plus if there was an issue they could have rang! very poor- take your money and run. They cancelled the booking on the day of our arrival meaning to ensure we would get no refund. Absolute fraudsters