Name: Hotel Voilá Centro Histórico
Address: Centro Calle de las Carretas N.34-82, Cartagena Walled City, Cartagena, Cartagena (and vicinity), Colombia, Cartagena, Bolívar, Colombia
Rating: 8.37

Guest reviews

8.4

Very good

Based on 615 verified reviews

What guests think

AI-generated summary based on recent guest reviews

At Hotel Voilá Centro Histórico, travelers consistently praise the superb central location inside Cartagena’s walled city and the warm, helpful staff, while feedback on rooms and amenities varies with frequent notes about size, noise, and humidity.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

8

Maria

31 Mar 2026

·

Stayed 2 nights

Good breakfast with eggs to order options!. Room was very clean, relax decor, comfy bed, bathroom ok. Lunch was delicious and service was excellent. Location was perfect!

6

Janine

24 Mar 2026

·

Stayed 4 nights

I do not recommend Cartagena at all. It’s a tourist trap. Not tourist friendly at all. They will scam you once in the city, street vendors are extremely aggressive even after you say no to them, all prices are much more expensive for tourists, service everywhere is slow, unfriendly locals, horrible infrastructure, the list goes on. It’s unfortunate because the city itself is beautiful but overall experience was a scam. The airport situation was a disaster as well, 2 hr long immigration lines and leaving the gates there were no organization it was a free for all situation to get on board. We had to cut our trip short and went home early. Don’t go!

6

Robert

23 Mar 2026

·

Stayed 1 night

Room was damp. Air conditioning did not solve the problem. We cancel our second reservation because of the room condition. Also room had no chairs. They did bring one when asked.

10

Robert

11 Mar 2026

·

Stayed 1 night

Room small, no view, clean, staff vey helpful. Location excellent

10

Svetlana

7 Feb 2026

·

Stayed 10 nights

Great location, close to everything. The staff is amazing, great service, clean, comfortable bed. The pool is very small, but we were able to use it few times to refresh after long walks. Good value for the money

Centro Calle de las Carretas N.34-82, Cartagena Walled City, Cartagena, Cartagena (and vicinity), Colombia

Location

With a stay at Hotel Voilá Centro Histórico, you'll be centrally located in Cartagena, steps from Clock Tower and 5 minutes by foot from Cartagena de Indias Convention Center. This hotel is 1.8 mi (3 km) from Bocagrande Beach and 0.1 mi (0.2 km) from Plaza de los Coches.

Clock Tower(0.1 Miles)

Plaza de los Coches(0.1 Miles)

University of Cartagena(0.1 Miles)

Catedral(0.1 Miles)

Cathedral of Saint Catherine of Alexandria(0.1 Miles)

Fernandez Madrid Park(0.1 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 22:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

A complimentary full breakfast is served daily from 7:00 AM to 10:00 AM.

Pets are allowed with a fee of COP 150,000 per pet, per night. Service animals are exempt from fees.

Check-in is from 3:00 PM to 10:00 PM, and check-out is by 12:00 PM. Early or late check-in/check-out may be available upon request.

The property features limited wheelchair accessibility, including step-free entrances and accessible public areas.

The hotel is centrally located in Cartagena, steps from the Clock Tower and 5 minutes from the Cartagena de Indias Convention Center. It is 1.8 mi (3 km) from Bocagrande Beach and 0.1 mi (0.2 km) from Plaza de los Coches.

Yes, there is an outdoor swimming pool available, operational from 10:00 AM to 8:00 PM.

Children are allowed at the property. Parents traveling with children under 18 may need to present specific documents upon check-in.

The property offers rollaway beds for a fee of COP 250,000 per day, and advance request is required for confirmation.

Hotel Voilá Centro Histórico

Amenities

Property description

Book on Vio