Arena Beach Hotel

Pregunte que si tenian un tour en especifico, me dijeron que si, lo page y no fue lo que les pedi. Reclame y solo se limitaron a darme una disculpa.

Elivator

The room I was given was big and had a tiny balcony with a side ocean view even though the room category I booked was with no windows. The food on the buffet for breakfast and dinner was very good with different four options each day. The hotel beach had no shade just limited umbrellas and the swimming area was quite rocky with lots of pebbles and small rocks. The incline to get in and out of the water was steep. However just around the corner was a much better beach with lots of shade and all sand with an easy incline to get in and out. The lounge chairs are free to use if you order drinks or food from the team running the section. From here it is an easy walk out to the sand bar in front of the hotel. The restaurant staff were all friendly and courteous however the front desk staff and excursion staff seemed disorganized. The hotel sent a golf cart to pick us up from the ferry dock which was an unexpected surprise as they told us that we would have to walk the 5-8 minute distance with our luggage over the sandy streets ourselves. So there was a definite lack of communication on the hotels part. We also had no idea that the hotel is actually 4 different buildings with separate amenities in each building. There are 2 pools and 2 à la carte restaurants and one buffet restaurant spread out over the 4 buildings. Only one beach area for the hotel though.

Room was clean all the time However there was a bad swear smell coming from bathroom

I throughly enjoyed the balcony Service from waiters was lovely specially Waiter call Rana he was brilliant But lift was brilliant