Townhouse Oak Vera Hotel Near Clark International Airport

The toilet leaked, mold in bathroom. The bathroom sink barely had running water. The bed was uncomfortable.

Plenty of things to do close by and places to eat. Clean room and nice indoor pool.

Better then what you get in the US. Pool was under going Maintenence but they were working on it. Alot of places to eat. The TVs do work with Apps, thats all i use anyways ,plus a functioning YouTube for guests. GRAB app works great too and smoking in the pool area. Cant really complain at all especially not for the price. Thanks Vera!! I'll be back definitely.

Room is dirty, the bathroom smells, Not just In 1 room but In all 3 rooms I booked. The bed sheets have stains, room for 6 but they only provided 2 towels, when we asked the front desk for extra, she said she cannot leave the desk as she was the only staff on duty — no guard, no housekeeping. When we checked out - they charged me for CLEANING FEE! I told the registration staff about my complaints, she even agreed with me that the rooms are not well Cleaned And that she gets these complaints all the time. But they Still have To charge for cleaning fee. Also, parking is HORRIBLE. They only have spots for about 7 cars, the rest has To find parking on the Street, if you can find any. We are not booking here again.

TV in the room didn't work (even when I asked for a remote, I was told that none of the TV's in any of the rooms worked). No towels present...had to ask for it at reception. A kettle in the room but no mugs. Air Con worked thankfully but was so old and noisey, we couldn't sleep. Also a lot of issues with the room booking through hotels.com and I ended up having to pay extra. Also the swimming pool was shut, no warning of this prior.