梅多蘭茲 Best Western Plus 飯店

Everything was great except 1 of the elevators was out for a day. I know things happen but it just made the waits longer. Rooms were clean. It was quiet and in walking distance to a lot of restaurants

Everything went well during my stay, just needed to have a second working elevator.

Good breakfast. Great location and they provided a shuttle to MetLife if you’re in town for any shows. The bathroom was very spacious and clean.

On of the elevators was out of service and waiting took longer than it should have

Happy with hotel. I traveled with my husband and two children.I would definitely stay again if traveling to New York City. We drove in and hotel has free parking. Hotel was close enough and easy to get to New York City with our car. Room was very clean and I was impressed with the bathroom. Very clean and new Small lobby area. Staff was nice. I think my only disappointment was in the breakfast. But it was included so I can't complain. Close to Walmart and chain restaurants. Would definitely stay again.

Excellent hotel excellent staff but elevator needs major maintenance hotel management need to work on fixing or renovating the elevator

Large room, clean, no issues really. Plenty of parking. And even free breakfast, with hot food like eggs and sausages, make your waffles, and some other things, which is a nice bonus. There is a gym too. Staff were helpful. If you need a place to stay with good access to Newark Airport or NYC, this place will work (if you have a car).

I stayed one night to attend a concert at MetLife stadium. There is a shuttle offered to the stadium for a small fee which was convenient. Staff was welcoming and there were friendly.

1 elevator seemed to have stop working and had to wait longer then normal for the other elevator to arrive. Bed matress protector was ripped in multiple spots The breakfast wasnt the greatest The staff was wonderful and friendly the facility was clean

nice but not great, elevator wasn't working so going up and down 5 flights of stairs wasn't great but not awful

The property was run down, only one elevator working and no sign of anyone working to fix the broken one. The working one buttons did not light up for our floor. The room itself was dirty. There were stains on the bathroom door and walls that looked like poop and despite bringing this up to the staff multiple times it was never cleaned and the hotel was fully booked so a room change was not offered. Would not stay there again. Only positive was that they let us leave our car there both before and after check out so it was nice not to worry about parking while attending our event.

Loud. Smells weed in the room

Bed comfort is very good. The room is very clean. Food is okay. I can smell cigarettes or something else in the hallways of the 4th floor .

The property was nice. When we got into our room it had little ants EVERYWHERE!!! We were not offered a refund or a partial refund!!!

This property was disgusting. The rugs everywhere were heavily stained. The desk clerk the morning of the 21st was extremely rude to the point he was told to watch his mouth speaking to my partner. One elevator was inoperable which made coming and going very difficult. Nobody wants to walk up and down 4 flights of stairs. Last but not least the bathroom grout was blackened with what appeared to be mold. This property needs an overhaul asap.

Very clean and very comfortable

Hotel was short staffed, and a plumbing issue never got taken care of during the stay nor a broken telephone in the room. Carpet throughout the hotel common areas need to be replaced. Lastly, there were ants in the corners of the bathroom.

This property is sparkling clean, they offer a good breakfast buffet, it has easy accessibility to American dream, and walkable distance to great restaurants, kohls, Walmart etc. The staff have great customer service, my kids loved it too. Am definitely returning again and again.

Clean rooms, good service. All I expected for a one night stay for a local event.

Staff was very friendly and helpful. Room was clean and comfortable. Furnishings and accessories looked new. Carpets in hallways were stained and dirty. Property is very convenient to shopping, restaurants and MetLife stadium. Will definitely stay here again.

Modern, spacious and comfy room. Nice employees!

Was very noisy. The stairwell door was across our door and it was slamming all the time. Then there was a dog barking incessantly. The sofa bed was not set up I had to ask for sheets for it and the mattress was just springs and no cushion.

Well positioned to take the bus 320 to New York City. WiFi need serious improvement.

Enjoyed the room. It was cozy and clean. There was no hot water though

This is an acceptable hotel to stay in for one night if you are attending an event at MetLife, or doing a quick shopping trip to NYC and don't want to drive into the city. Room fridge was not cold. Shower water was not hot, and water pressure was non-existent. Bed was old and had little support and squeaked every time I moved. Room and bathroom were clean. Hallway noise is not dampened by walls or door, so there was vacuuming going on for over an hour when I arrived and tried to take a nap. Parking was ample and easy. There is a bus across the street that takes you into the city in 20 minutes. I left something behind, and a housekeeping staff member retrieved it for me, so that was good.

The stay was great.. the room was clean and the staff was very helpful. Public transit for NYC is right across the street. The only complaint I have is that the Wi-Fi speed was quite slow. It could be specific to the room. Otherwise, no other complaints, I would definitely recommend this place.

Bathroom door could not close. No pillow for the sofa bed.

This property has lots of pluses. Good cancellation policy, good price, easy route into NYC, free parking. Two biggest downsides- bring your own pillow. They have the smallest, flattest pillow ever. In addition, it is incredibly noisy in the morning as the doors slam and there is no carpeting to dampen sound. You are not sleeping in without earplugs.

Pros: The room was clean and the staff were friendly. Cons: Could not find a WiFi network available though internet was advertised. Also, the A/C did not seem to work well, and released a wet, musty smell.

Had a great one night stay on our way through town. Check in was quick and professional. Room was quiet and comfortable even though it was close to the elevators. Breakfast buffet had plenty of hot and cold options. Will definitely stay here again when traveling through NJ.

Excellent property and wonderful staffs.

The check in was not great. My husbands card would not go through. She gave me a hard time about using my card. We both had our IDs and card used to book. Come to find out our last name was spelled wrong when she typed it in. We booked though the app so know we put the correct name. Very embarrassing for our card to keep declining when the check in clerk was not doing it correctly. However, the breakfast staff was great.

Staff professional and friendly

Slow check in

Showed up at 10 am, came from out of town. Wednesday morning, not crowded, and I asked the night before about early check in, and no one responded. Said room was ready and available, yet charged me 50$ for early check in. Will not go to best western again.

This property was disgusting. The rugs everywhere were heavily stained. The desk clerk the morning of the 21st was extremely rude to the point he was told to watch his mouth speaking to my partner. One elevator was inoperable which made coming and going very difficult. Nobody wants to walk up and down 4 flights of stairs. Last but not least the bathroom grout was blackened with what appeared to be mold. This property needs an overhaul asap.

Convenient, clean hotel with helpful and friendly staff!

Great location and amazing customer service

Have been coming here for four years. I always feel safe and welcomed. The staff is wonderful: from the front desk to housekeeping to maintenance to the breakfast preparers.

I would have rated it much higher if not for the rude and inept front staff. The room was clean and comfortable and the location of the hotel is convenient. The common doors separating adjacent rooms are however not noise proof and we were woken every day at 5:30 am by crying kids and shouting parents in the next room. Although I am not complaining about the struggles of being a parent, a hotel should try to at least acknowledge a guest's concerns. Instead I faced an extremely impertinent front desk staff when I called to explain my concerns on the morning of our check-out date. I tried explaining my situation with a complaint about the lack of sound proofing in the common door. Not only did he not acknowledge my concerns, he hung up on me. I called up again asking for his name to file a complaint with the manager. He went ahead with hanging up the call again. While checking out later that morning, I asked for the manager to formally complaint about the person. The manager seemed quite reluctant and indolent and made some cursory remarks, typically heard over calls with customer support, without even a hint of apology even the front desk staff was still there. Be prepared to face an indifferent and rude staff if you choose to stay here.

Great experience and close to New York City. Take a 25 minutes bus ride for $4.85 to central Manhattan. Bus is right in front of the hotel.

Good place to stay for easy access to NYC without having to deal with the traffic!

Right across the street from a Starbucks and other stores. Room was clean. 5 mins to the stadium (without traffic) super convenient for MetLife access. Would stay again.

Good location for a quick bus trip to downturn

Great location, easy to get to NYC on the bus across the street which brings you right to Times Square. Quiet, felt safe, great breakfast included, staff was nice.

Convenient location The bus into town was across the street and lots of good food options a short walk away.

This property is sparkling clean, they offer a good breakfast buffet, it has easy accessibility to American dream, and walkable distance to great restaurants, kohls, Walmart etc. The staff have great customer service, my kids loved it too. Am definitely returning again and again.

This hotel is very convenient when visiting NYC. It has a bus stop across the street that takes 15-20 min depending on traffic that takes you directly to midtown Manhattan. Apart from that, service is great, we were received wonderfully by the front desk staff. Hotel is in nice shape and the only thing hurting a little bit is the space to eat breakfast in the mornings, but they open the meeting room for overflow of people if there is not enough, so there is space to eat breakfast, which is hot/cold items (eggs, bacon, potatoes, etc). I will stay again definitely. Also, across the street there is a shopping mall with many dining options. The area around the hotel is very safe and walkable. There is a big grocery store about 3 min away by car in the same street where this hotel is.

Great location

It’s near bus to take New York City only 20 minutes to time square

Stay was great. However, only complaint would be the lay out for breakfast area - it isn’t set up for big crowds. The three days we were there, it was super busy and chaotic.

We stayed total of 7 nights and Staffs are friendly and helpful. Our rooms are clean, only the elevator service was kinda slow and needs to be updated. Breakfast was included with the accommodation but most of the time before 9am no more refills and it’s not fair for those who want to eat before closing time.

Clean and spacious room. Modern bathroom. Full warm breakfast included was so convenient and tasty with lots of choice. Loved the DIY waffles. Coffee machine was amazing. And lastly bus 320 right across the street to NYC. takes about 15 min to get there. Buses run until 1AM. Perfect stay!

We loved all the service that you offered, especially the breakfast! Tks for all.

Modern interiors, clean. Breakfast was good, however was a madhouse with very long lines and food always running out every few minutes. The hotel should consider expanding the breakfast area.

Wish there were more options for breakfast

Clean, great breakfast.

Had a great one night stay on our way through town. Check in was quick and professional. Room was quiet and comfortable even though it was close to the elevators. Breakfast buffet had plenty of hot and cold options. Will definitely stay here again when traveling through NJ.

Everything was great besides the breakfast They wouldn’t restock the breakfast bar so those coming down the last half hour had nothing other than that. The hotel itself is great and very convenient and very clean.

Staff was very friendly and helpful. Room was clean and comfortable. Furnishings and accessories looked new. Carpets in hallways were stained and dirty. Property is very convenient to shopping, restaurants and MetLife stadium. Will definitely stay here again.