Nouveau Resort

Breakfast was very delicious with a myriad of food ,great tasting lots to choose from wait staff were very focused courteous and helpful .Hotel was Beautiful i am ex Military Combat Vet and in my later yrs in construction so i really admired the attention to detail in the materials and finishes of the esthetics ,very charming elegance and ambiance loved the heated pool .The rooms were very spacious and loved the layout everyone at front desk was very couteous and answered any queries we had efficiently best hotel i ve been in overall in the Philippines You guys ARE ALL AWESOME.

Positive : Room size, staff friendliness, coffee area, swimming pool Negative : sport center (both treadmills out of use), no beach, food scarcity at restaurants

The location, view and facilities are fantastic. The staff is very courteous. The hotel is clean.

Where should I start and where to end? Well, the room is big and nice. But - there was a bad smell in the toilet. I told service to clean it better and after cleaning - it was the same. Also the glas between shower and toilet- not clean and a lot of lime. The area around the Pool is dirty - a lot of black areas next to the Pool. The Kids pool inside is dirty. My impression is, the stuff - not all - is not happy to work there and you can feel it. It's not warm and more cold. They have a nice coffee Bar before the front desk with a sign - open from 10am until 6 pm. It needs 10 minutes to organize somebody to brew Cappuccino. They are not able to talk to me, what kind of cake it is after the window. 3 hours later our empty cups are still at the table - nobody put it away. Just to understood - it's the area everybody see first during entering the hotel... Breakfast is so so and for sure not 5 *. No one put the empty plates away - after sitting there for 1 hour and a few guests. There is also olny one tea availible - green tea. There was a christmas dinner at 24.12. in the evening - written on a Letter in front of my door. Last order a la carte until 4pm. I found this letter in the morning at 06.00 am 25.12.25- senseless. If you stay there for a few days you'll see, a lot of things does not work. It's not five star - maximum 3+ and to expensive for that what you get. There are just a few guests and now I understood why - it's not nice. It's a pity - but we won't

Great ac comfortable beds and generator. Great bkfast