McCormick Place Guest House

Todo ok

Terrible No da confianza soliciten tarjeta por mail con fotos por ambos lados de la misma Terrible Que no haya alguien que de informes y oriente a huespedes Es un engaño y la zona NO parece generar confianza

The property asked for a $300 cash (Venmo) refundable deposit. They said after 5-7 days they would refund it. After two weeks still nothing and no response to my inquiries. In addition, there was a party with 25+ people in the common area on a Saturday night. Very loud music and lots of yelling. I DO NOT recommend this place.

DO NOT STAY! Go to a hotel instead. First off they require a security deposit, which yes is stated in the review, but they fail to mention you need to use a cash transfer app to do this. The listing states that they do take credit/debit cards (Not for the security deposit I guess). I had to start a Venmo account to make this happen. Transferred $300 for the deposit through Venmo. More on this after review of the property. The room was ok, the slats on the bed supporting the mattress were half falling off so we had to fix that ourselves. The shared bathroom was ok but no stopper for the bath tub. Property was ok. Back to my deposit issue. As stated in the agreement, security deposit would be returned 5 to 7 business days after checkout. After 9 DAYS I reached out to the property to inquire about my deposit. They asked for my Venmo account so they could refund my deposit. They responded with "it will be refunded soon, latest tomorrow morning. Tomorrow comes, no refund. Shocker! Multiple text messages were sent about my refund and wouldn't you know it, not a single response. Now I have to contact Hotels.com. Multiple times! They kept telling me I need to contact the property. The property has officially ghosted me at this point. Thankfully Hotels.com got though to them and I got my deposit back 13 days after checkout. If you stay here be ready to work for your deposit back. Not sure about all these 10 out of 10 reviews? Did they get their deposit back automatically? I did not.

I was unable to complete my stay due to non communication from the staff. They never answered my calls or e-mails. I am demanding a full refund.