Shangri-La Tokyo

Our stay at Shangri-La Tokyo was truly delightful. Every member of the team we encountered was exceptionally kind, attentive, and genuinely caring. The level of hospitality throughout the hotel was remarkable. The check-in at the Horizon Club was particularly smooth and welcoming. It felt very special, and the staff were incredibly thoughtful with our family. Our 4-year-old daughter even received a small gift, which made the moment even more memorable for her. The room was spacious and beautifully appointed, offering a lovely view that made our stay even more enjoyable. If there is one small point for improvement, it would be the bed comfort, which could perhaps be a bit softer. Aside from that minor detail, everything else about the stay was excellent. Overall, it was a very pleasant experience, and we truly appreciated the kindness and professionalism of the entire team.

Excellent location service is best ever Amazing facility and they let us do a late check out that was so helpful!!!

Terrific rooms. Great service. Gym is way too small and poorly equipped. Not on par with the rest of the hotel. Main breakfast lunch restaurant has a very underwhelming buffet. Small and boring choices. Not at level of similar quality hotels.

Todo excelente

값이 비싸고 유명한 호텔은 그 값을 합니다. 넓고 편안한 객실 도쿄 타워가 보이는 뷰좋은 객실이 한 몫 하구요 도쿄역에 붙어 있어서 편안한 점도 있습니다