Holiday Inn Express & Suites - Wylie West by IHG
US$ 94
/noite
Média para novembro
Preços para Holiday Inn Express & Suites - Wylie West by IHG
Selecione datas para ver preços e disponibilidade
US$ 94
/noite
Média para novembro
Preços médios mensais
Em Holiday Inn Express & Suites - Wylie West by IHG, o preço por noite é, em média, US$ 77 no mês mais barato (março) e US$ 109 no mês mais caro (junho), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 81 |
| fevereiro | US$ 86 |
| março | US$ 77 |
| abril | US$ 78 |
| maio | US$ 89 |
| junho | US$ 109 |
| julho | US$ 107 |
| agosto | US$ 80 |
| setembro | US$ 80 |
| outubro | US$ 93 |
| novembro | US$ 94 |
| dezembro | US$ 82 |
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nov. · US$ 94
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Mais caro: junho (aprox. US$ 109)
Mais barato: março (aprox. US$ 77)
Sobre este alojamento
As propostas de lazer e entretenimento à sua disposição incluem uma sala de fitness e uma piscina exterior sazonal. As facilidades adicionais incluem Wi-fi grátis, um televisor no espaço comum e um salão de banquetes.
Comodidades
As propostas de lazer e entretenimento à sua disposição incluem uma sala de fitness e uma piscina exterior sazonal. As facilidades adicionais incluem Wi-fi grátis, um televisor no espaço comum e um salão de banquetes.
Comodidades para negócios
As principais comodidades incluem um business center aberto 24 horas, uma receção aberta 24 horas e assistência multilingue. Este hotel tem 2 salas de reuniões, para organizar os seus eventos. Há estacionamento grátis no local.
Restaurante
Comece as suas manhãs da melhor forma com um pequeno-almoço buffet grátis, servido durante a semana entre as 6:00 e as 9:00 e aos fins de semana entre as 7:00 e as 10:00.
Quartos
Sinta-se em casa num dos 82 quartos, com um frigorífico e um televisor de ecrã plano. O acesso à internet sem fios permite-lhe estar sempre contactável. Ao final do dia, assista a uma seleção de canais por cabo. As casas de banho privativas dispõem de uma combinação polibã/banheira, artigos de higiene grátis e secadores de cabelo. As comodidades incluem ainda cofres e secretárias, além de telefone com chamadas locais grátis.
Localização
Com uma estadia Holiday Inn Express & Suites Wylie West by IHG em Wylie, ficará a 10 minutos de carro de Lake Ray Hubbard e de Lavon Lake. Este hotel está a 20,7 km (12,9 mi) de University of Texas at Dallas e a 21,2 km (13,2 mi) de Allen Event Center.
O que há nas proximidades
Lavon Lake(3.4 milhas)
East Fork Park(3.8 milhas)
Indian Meadow Trail(3.9 milhas)
Breckinridge Park(4.4 milhas)
Muddy Creek Preserve Trail(4.7 milhas)
Muddy Creek Nature Preserve(4.7 milhas)
Lake Ray Hubbard(4.7 milhas)
Pecan Hollow Golf Course(5 milhas)
Firewheel Town Center Mall(5.5 milhas)
Firewheel Golf Park(6.2 milhas)
Ewing Mansion(6.8 milhas)
Oak Point Park & Nature Preserve(6.9 milhas)
Curtis Culwell Center(7.1 milhas)
Bob Woodruff Dog Park(7.3 milhas)
Waterview Golf Course(7.4 milhas)
Aeroporto Nacional de McKinney (DTX)(17.1 milhas)
Aeroporto de Love Field(31.1 milhas)
Aeroporto Internacional de Dallas-Fort Worth (DFW)(38.9 milhas)
Estacionamento
Piscina
Quartos de não fumadores
Centro de negócios
Instalações para banquetes
Cofre
Localização
630 Sanden Blvd Wylie, Wylie, Texas, Estados Unidos
Lavon Lake (3.4 milhas)
East Fork Park (3.8 milhas)
Indian Meadow Trail (3.9 milhas)
Breckinridge Park (4.4 milhas)
Muddy Creek Preserve Trail (4.7 milhas)
Muddy Creek Nature Preserve (4.7 milhas)
Opções de quartos
6
Quarto Standard, 2 camas queen-size, acessível (Mobil Access Tub)
Detalhes do quarto
2 Camas De Casal Grandes
Dormidas 4
Ar condicionadoAquecimentoWi-Fi (gratuito)
6
Suite, várias camas
Detalhes do quarto
2 Camas De Casal Grandes
e 1 Sofá-Cama
Dormidas 6
Ar condicionadoAquecimentoWi-Fi (gratuito)
7
Quarto Standard, 1 cama king-size (Bath Shower Combination)
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
Ar condicionadoAquecimentoWi-Fi (gratuito)
6
Quarto Standard, 1 cama king-size, acessível (Communications)
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
Ar condicionadoAquecimentoWi-Fi (gratuito)
6
Suite, 2 camas queen-size, acessível (Mobility, Access Tub)
Detalhes do quarto
2 Camas De Casal Grandes
Dormidas 6
Ar condicionadoAquecimentoWi-Fi (gratuito)
7
Quarto Standard
Detalhes do quarto
1 Cama Individual
Dormidas 2
Ar condicionadoAquecimentoWi-Fi (gratuito)
6
Quarto Standard, 2 camas queen-size
Detalhes do quarto
2 Camas De Casal Grandes
Dormidas 4
Ar condicionadoAquecimentoWi-Fi (gratuito)
7
Quarto Standard, 1 cama king-size
Detalhes do quarto
1 Cama De Casal Extragrande
Dormidas 2
Ar condicionadoAquecimentoWi-Fi (gratuito)
6
Suite, 2 camas queen-size
Detalhes do quarto
2 Camas De Casal Grandes
Dormidas 6
Ar condicionadoAquecimentoWi-Fi (gratuito)
Avaliações dos hóspedes sobre Holiday Inn Express & Suites - Wylie West by IHG
7.8
Bom
Com base em 504 avaliações verificadas
O que pensam os hóspedes
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
No Holiday Inn Express & Suites Wylie West by IHG, as avaliações descrevem uma estadia mista: muitos hóspedes elogiam a simpatia da equipe e alguns quartos limpos e confortáveis, enquanto queixas recorrentes mencionam áreas comuns sujas, piscina fechada ou com água verde e elevadores quebrados.
Saiba maisIsto foi útil?
O que pensam os hóspedes
No Holiday Inn Express & Suites Wylie West by IHG, as avaliações descrevem uma estadia mista: muitos hóspedes elogiam a simpatia da equipe e alguns quartos limpos e confortáveis, enquanto queixas recorrentes mencionam áreas comuns sujas, piscina fechada ou com água verde e elevadores quebrados.
O feedback sobre o café da manhã é dividido, com vários descrevendo-o como bom ou farto e outros relatando baixa qualidade ou falta de itens. Lacunas na manutenção e na arrumação aparecem em diversas avaliações, incluindo a falta de roupas de cama ou toalhas e quartos que não estavam preparados na chegada. As instalações e o conforto foram afetados por corredores quentes e sem ar-condicionado, vazamentos no A/C, elevadores quebrados e áreas em reforma, embora a localização seja conveniente para atividades locais. Espere condições e comodidades variáveis.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Instalações
As instalações geram queixas repetidas: a piscina está frequentemente fechada ou verde, pelo menos um elevador está constantemente fora de serviço, os corredores podem ficar quentes devido a problemas no A/C e algumas áreas parecem estar em reforma. Alguns hóspedes mencionaram o estacionamento como seguro e próximo.
Avaliações dos hóspedes relacionadas
4
Sabrina
30 de mar. de 2025
·
A estadia foi de 1 noite
Property dirty overall, both outside and in. Lobby was stuffy and hot i assume from lack of A/C. Front desk computers werent working properly and the poor desk attendant was clearly frazzled and disorganized as a result, understandably so. The room was ok aside from the broken toilet paper holder, dirty unvacuumed floors, and the view of disgusting half-filled green swimming pool. This property is in disarray and needs some help.
Property dirty overall, both outside and in. Lobby was stuffy and hot i assume from lack of A/C. Front desk computers werent working properly and the poor desk attendant was clearly frazzled and disorganized as a result, understandably so. The room was ok aside from the broken toilet paper holder, dirty unvacuumed floors, and the view of disgusting half-filled green swimming pool. This property is in disarray and needs some help.
2
Dyan
30 de dez. de 2024
·
A estadia foi de 4 noites
Hotel was closed on first floor due to water leak. Mold in the bathroom shower and needs new paint. Sheets had lots of holes
Hotel was closed on first floor due to water leak. Mold in the bathroom shower and needs new paint. Sheets had lots of holes
4
Gregory
19 de set. de 2025
·
A estadia foi de 2 noites
Hotel was dirty overall. Carpet stains in all the halls. The pool was nasty and not usable for my grandson. Obviously by the look of it , it has not been maintained in a long time. Patch work on the wall of my room and not painted. Bathtub had stains also. Just appeared to not be well maintained at all. will not stay here again
Hotel was dirty overall. Carpet stains in all the halls. The pool was nasty and not usable for my grandson. Obviously by the look of it , it has not been maintained in a long time. Patch work on the wall of my room and not painted. Bathtub had stains also. Just appeared to not be well maintained at all. will not stay here again
4
John B.
6 de ago. de 2025
·
A estadia foi de 3 noites
The rooms ( especially the bathroom ) was not very clean. We went and bought cleaning supplies. There was no air conditioner in our room the first night . We had to change rooms to have air conditioning the second night which worked well. The entire stay (4 days) there was no air conditioning in the hallways in the Texas August heat.
The rooms ( especially the bathroom ) was not very clean. We went and bought cleaning supplies. There was no air conditioner in our room the first night . We had to change rooms to have air conditioning the second night which worked well. The entire stay (4 days) there was no air conditioning in the hallways in the Texas August heat.
4
Heather
21 de set. de 2025
·
A estadia foi de 2 noites
This hotel is in various states of disrepair - one elevator is broken, several halls are torn up as if under construction, though minus the sheeting/indicator that they're being improved. Our room had stains on the couch. The pool is green and actively growing things. The bed was clean and the staff was friendly.
This hotel is in various states of disrepair - one elevator is broken, several halls are torn up as if under construction, though minus the sheeting/indicator that they're being improved. Our room had stains on the couch. The pool is green and actively growing things. The bed was clean and the staff was friendly.
4
Micha
23 de mai. de 2024
·
A estadia foi de 1 noite
The room was not great. It had weird paint colors (bright yellow and blue), dirty carpet, scuffs on the walls, and a broken end table. We truly talked about just eating the cost of the room and going next door to La Quinta or somewhere else. When we arrived, one elevator was down. My partner is in a medical boot so we took the other elevator up to the third floor. When we went to check out in the morning, BOTH elevators were down. We had to carry our luggage down three flights (and again, my partner is in a medical boot). It felt like the air conditioner was off in part of the hotel.
The room was not great. It had weird paint colors (bright yellow and blue), dirty carpet, scuffs on the walls, and a broken end table. We truly talked about just eating the cost of the room and going next door to La Quinta or somewhere else. When we arrived, one elevator was down. My partner is in a medical boot so we took the other elevator up to the third floor. When we went to check out in the morning, BOTH elevators were down. We had to carry our luggage down three flights (and again, my partner is in a medical boot). It felt like the air conditioner was off in part of the hotel.
4
Savanna
30 de jul. de 2025
·
A estadia foi de 3 noites
For the hotel to be so young, it really is worse for wear. The hallways are kept at 86 degrees possibly due to a broken AC unit. The air conditioners are actively leaking on several floors. There were areas with carpets and baseboards pulled up. Per hotel staff, no action plan to replace or fix these issues. They plan on leaving it in this rustic chic look. The AC in the rooms have black mold growing on them and the carpet is constantly wet. One elevator is down for “long term maintenance” and the other one is quite rickety. The nightly price of $100-$125 per night is elevated for the condition and service received. This is easily a $60-$80 per night type of establishment. Breakfast was good, but I couldn’t help but wonder what condition the kitchen was in and how the food was prepared. Most of the food was burnt leaving me questioning if they just saved the previous days’ food and put it back out. The pool was merky. One of the only positives was the Great location. Do yourself a favor and check out La Quinta next door, they are brand new. This one was rough!
For the hotel to be so young, it really is worse for wear. The hallways are kept at 86 degrees possibly due to a broken AC unit. The air conditioners are actively leaking on several floors. There were areas with carpets and baseboards pulled up. Per hotel staff, no action plan to replace or fix these issues. They plan on leaving it in this rustic chic look. The AC in the rooms have black mold growing on them and the carpet is constantly wet. One elevator is down for “long term maintenance” and the other one is quite rickety. The nightly price of $100-$125 per night is elevated for the condition and service received. This is easily a $60-$80 per night type of establishment. Breakfast was good, but I couldn’t help but wonder what condition the kitchen was in and how the food was prepared. Most of the food was burnt leaving me questioning if they just saved the previous days’ food and put it back out. The pool was merky. One of the only positives was the Great location. Do yourself a favor and check out La Quinta next door, they are brand new. This one was rough!
6
Leann
24 de set. de 2025
·
A estadia foi de 1 noite
The first room they gave us, the AC unit was leaking and the carpet was soaking wet. I called down and they quickly moved us to a different room. New room was missing the TV remote so they went to the originally booked room and brought us that one. Overall, good stay. Only complaint was that the pool water was green and dirty. We were not notified of this upon arrival so my kids were dressed in swimsuits and sunscreen to walk down and be super disappointed. One of the reasons I booked this hotel was for the pool. It was still over 100 degrees outside so I would have expected the pool to be kept up with.
The first room they gave us, the AC unit was leaking and the carpet was soaking wet. I called down and they quickly moved us to a different room. New room was missing the TV remote so they went to the originally booked room and brought us that one. Overall, good stay. Only complaint was that the pool water was green and dirty. We were not notified of this upon arrival so my kids were dressed in swimsuits and sunscreen to walk down and be super disappointed. One of the reasons I booked this hotel was for the pool. It was still over 100 degrees outside so I would have expected the pool to be kept up with.
2
Alesia
10 de nov. de 2024
·
A estadia foi de 1 noite
The hotel is dirty…no hot water both elevators broken. Absolutely NO help from the front desk.
The hotel is dirty…no hot water both elevators broken. Absolutely NO help from the front desk.
6
Tracey
26 de ago. de 2025
·
A estadia foi de 1 noite
The lobby and hallways were warm. One elevator was out of order and the pool was closed. I'm not sure what was going on or if this was a cost saving measure. The room was nice, AC worked well. The breakfast was good.
The lobby and hallways were warm. One elevator was out of order and the pool was closed. I'm not sure what was going on or if this was a cost saving measure. The room was nice, AC worked well. The breakfast was good.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Limpeza
O feedback sobre a limpeza é inconsistente: várias avaliações citam carpetes manchados, banheiros sujos, odores e a presença ocasional de mofo ou pragas, enquanto outros mencionam quartos limpos. A confiabilidade da arrumação é um problema recorrente, com falhas no serviço e reposição limitada de toalhas ou roupas de cama.
Avaliações dos hóspedes relacionadas
2
John
22 de set. de 2023
·
A estadia foi de 4 noites
I liked that it was near my daughter. I did not like that it did not live up to the Holiday Inn reputation. It was dirty and crawling with cockroaches. Breakfast ran out an hour before it was to be finished. They clean the rooms every 5 days and when we asked if they could at least clean the bathroom she sis it would not be able to be cleaned today but would clean it tomorrow, they never did. We registered 4 people and got towels for 2. The pool was filthy and not able to be used. Broken elevator. Dirty carpets… filthy. Garbage cans in the hall over flowing and roach infested.
I liked that it was near my daughter. I did not like that it did not live up to the Holiday Inn reputation. It was dirty and crawling with cockroaches. Breakfast ran out an hour before it was to be finished. They clean the rooms every 5 days and when we asked if they could at least clean the bathroom she sis it would not be able to be cleaned today but would clean it tomorrow, they never did. We registered 4 people and got towels for 2. The pool was filthy and not able to be used. Broken elevator. Dirty carpets… filthy. Garbage cans in the hall over flowing and roach infested.
6
VALERIE
31 de jul. de 2025
·
A estadia foi de 3 noites
The people were nice. No one at the counter for 10 minutes when we checked in. The air conditioner was not on in the halls, which was uncomfortable and the humidity made the halls smell. The carpets had a lot of spots on them. The elevator would jump when it went up. The air conditioning worked great in the room. The room was clean. The bathroom was nice.
The people were nice. No one at the counter for 10 minutes when we checked in. The air conditioner was not on in the halls, which was uncomfortable and the humidity made the halls smell. The carpets had a lot of spots on them. The elevator would jump when it went up. The air conditioning worked great in the room. The room was clean. The bathroom was nice.
2
Dyan
30 de dez. de 2024
·
A estadia foi de 4 noites
Hotel was closed on first floor due to water leak. Mold in the bathroom shower and needs new paint. Sheets had lots of holes
Hotel was closed on first floor due to water leak. Mold in the bathroom shower and needs new paint. Sheets had lots of holes
4
Gregory
19 de set. de 2025
·
A estadia foi de 2 noites
Hotel was dirty overall. Carpet stains in all the halls. The pool was nasty and not usable for my grandson. Obviously by the look of it , it has not been maintained in a long time. Patch work on the wall of my room and not painted. Bathtub had stains also. Just appeared to not be well maintained at all. will not stay here again
Hotel was dirty overall. Carpet stains in all the halls. The pool was nasty and not usable for my grandson. Obviously by the look of it , it has not been maintained in a long time. Patch work on the wall of my room and not painted. Bathtub had stains also. Just appeared to not be well maintained at all. will not stay here again
2
Vincent
18 de jan. de 2025
·
A estadia foi de 1 noite
We pulled the bed spread back to get in the bed and noticed stains on the bed spread, then seen stains on the sheets as well the lady working gave us some new sheets so we changed them ourselves.The shower had mold around the drain and in the corners that could have easily been brushed out, if the person cleaning would have actually done their job. Said on line recent renovation but the hotel itself could not have been that old. The walls in the bathroom were nasty and had stuff on them. In the hallway the trim was missing and there was probably 30’ of ceiling tiles missing it was definitely not recently renovated.
We pulled the bed spread back to get in the bed and noticed stains on the bed spread, then seen stains on the sheets as well the lady working gave us some new sheets so we changed them ourselves.The shower had mold around the drain and in the corners that could have easily been brushed out, if the person cleaning would have actually done their job. Said on line recent renovation but the hotel itself could not have been that old. The walls in the bathroom were nasty and had stuff on them. In the hallway the trim was missing and there was probably 30’ of ceiling tiles missing it was definitely not recently renovated.
2
Emily
30 de dez. de 2024
·
A estadia foi de 2 noites
The first room we were given had an open door and disheveled sheets. The second room had a constant beeping noise coming from behind the headboard that we informed the front desk about but that they never resolved. It also had a destroyed toilet paper holder that was fully broken and hanging by a screw. The room was also just dirty when you looked at the details (walls, floors, etc). I have stayed at the hotel many times but this was the worst of it and I won’t be going back.
The first room we were given had an open door and disheveled sheets. The second room had a constant beeping noise coming from behind the headboard that we informed the front desk about but that they never resolved. It also had a destroyed toilet paper holder that was fully broken and hanging by a screw. The room was also just dirty when you looked at the details (walls, floors, etc). I have stayed at the hotel many times but this was the worst of it and I won’t be going back.
4
John B.
6 de ago. de 2025
·
A estadia foi de 3 noites
The rooms ( especially the bathroom ) was not very clean. We went and bought cleaning supplies. There was no air conditioner in our room the first night . We had to change rooms to have air conditioning the second night which worked well. The entire stay (4 days) there was no air conditioning in the hallways in the Texas August heat.
The rooms ( especially the bathroom ) was not very clean. We went and bought cleaning supplies. There was no air conditioner in our room the first night . We had to change rooms to have air conditioning the second night which worked well. The entire stay (4 days) there was no air conditioning in the hallways in the Texas August heat.
4
Shannon
7 de out. de 2025
·
A estadia foi de 1 noite
Not enough characters are allowed here to express what was completely wrong with this stay. Among other things, the carpet in our room was filthy. It was so dirty. And, some unknown substance was ground into it in several spots. Take a look at the pictures. I took those in case the property tried to charge us. The pictures don't quite convey how bad it looked. Ironically, we were told a couple of hours into our stay that we had to leave the room so they could deep-clean the carpet and AC unit. When we complained, the manager - who was perfectly friendly and professional, I must say - said we should have seen a flyer pushed under our door, and that the person at check-in should have informed us in advance. Neither of those happened. The cleaning was called off (maybe not the best idea). She was doing her best in what was a very bad fail in planning, so I have to give her credit for that. Breakfast was dismal. Probably the worst I have ever had at a hotel. The manager on duty said they were changing management, and that was why they were out of everything. (We paid for this?!) To be fair, the staff were professional and responsive. They were obviously going through some challenges. I just wonder how bad it must have been before new management was called in. I chose this property because we have always had great experiences with this chain. This stay proved that you should read the reviews first. Hopefully the new people can turn this around for future guests.
Not enough characters are allowed here to express what was completely wrong with this stay. Among other things, the carpet in our room was filthy. It was so dirty. And, some unknown substance was ground into it in several spots. Take a look at the pictures. I took those in case the property tried to charge us. The pictures don't quite convey how bad it looked. Ironically, we were told a couple of hours into our stay that we had to leave the room so they could deep-clean the carpet and AC unit. When we complained, the manager - who was perfectly friendly and professional, I must say - said we should have seen a flyer pushed under our door, and that the person at check-in should have informed us in advance. Neither of those happened. The cleaning was called off (maybe not the best idea). She was doing her best in what was a very bad fail in planning, so I have to give her credit for that. Breakfast was dismal. Probably the worst I have ever had at a hotel. The manager on duty said they were changing management, and that was why they were out of everything. (We paid for this?!) To be fair, the staff were professional and responsive. They were obviously going through some challenges. I just wonder how bad it must have been before new management was called in. I chose this property because we have always had great experiences with this chain. This stay proved that you should read the reviews first. Hopefully the new people can turn this around for future guests.
4
Savanna
30 de jul. de 2025
·
A estadia foi de 3 noites
For the hotel to be so young, it really is worse for wear. The hallways are kept at 86 degrees possibly due to a broken AC unit. The air conditioners are actively leaking on several floors. There were areas with carpets and baseboards pulled up. Per hotel staff, no action plan to replace or fix these issues. They plan on leaving it in this rustic chic look. The AC in the rooms have black mold growing on them and the carpet is constantly wet. One elevator is down for “long term maintenance” and the other one is quite rickety. The nightly price of $100-$125 per night is elevated for the condition and service received. This is easily a $60-$80 per night type of establishment. Breakfast was good, but I couldn’t help but wonder what condition the kitchen was in and how the food was prepared. Most of the food was burnt leaving me questioning if they just saved the previous days’ food and put it back out. The pool was merky. One of the only positives was the Great location. Do yourself a favor and check out La Quinta next door, they are brand new. This one was rough!
For the hotel to be so young, it really is worse for wear. The hallways are kept at 86 degrees possibly due to a broken AC unit. The air conditioners are actively leaking on several floors. There were areas with carpets and baseboards pulled up. Per hotel staff, no action plan to replace or fix these issues. They plan on leaving it in this rustic chic look. The AC in the rooms have black mold growing on them and the carpet is constantly wet. One elevator is down for “long term maintenance” and the other one is quite rickety. The nightly price of $100-$125 per night is elevated for the condition and service received. This is easily a $60-$80 per night type of establishment. Breakfast was good, but I couldn’t help but wonder what condition the kitchen was in and how the food was prepared. Most of the food was burnt leaving me questioning if they just saved the previous days’ food and put it back out. The pool was merky. One of the only positives was the Great location. Do yourself a favor and check out La Quinta next door, they are brand new. This one was rough!
6
Scott
2 de jun. de 2025
·
A estadia foi de 2 noites
Carpeted hallways are disgusting. Big stains everywhere. Strain in front of my door looked like someone threw up. It appears no carpets have been cleaned in years. Thin walls allow you to hear your neighbors and loud hallways. Very cheaply built hotel. Definitely would not come back. Front desk staff is very friendly though.
Carpeted hallways are disgusting. Big stains everywhere. Strain in front of my door looked like someone threw up. It appears no carpets have been cleaned in years. Thin walls allow you to hear your neighbors and loud hallways. Very cheaply built hotel. Definitely would not come back. Front desk staff is very friendly though.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Quartos
As experiências nos quartos variam: alguns os consideraram espaçosos e confortáveis, com A/C interno eficiente, enquanto outros relataram ruídos devido a paredes finas ou estruturas de cama rangendo, problemas de manutenção, como ferragens quebradas, falta de roupa de cama para o sofá-cama ou suítes que pareceram mais simples do que o anunciado.
Avaliações dos hóspedes relacionadas
6
VALERIE
31 de jul. de 2025
·
A estadia foi de 3 noites
The people were nice. No one at the counter for 10 minutes when we checked in. The air conditioner was not on in the halls, which was uncomfortable and the humidity made the halls smell. The carpets had a lot of spots on them. The elevator would jump when it went up. The air conditioning worked great in the room. The room was clean. The bathroom was nice.
The people were nice. No one at the counter for 10 minutes when we checked in. The air conditioner was not on in the halls, which was uncomfortable and the humidity made the halls smell. The carpets had a lot of spots on them. The elevator would jump when it went up. The air conditioning worked great in the room. The room was clean. The bathroom was nice.
2
Emily
30 de dez. de 2024
·
A estadia foi de 2 noites
The first room we were given had an open door and disheveled sheets. The second room had a constant beeping noise coming from behind the headboard that we informed the front desk about but that they never resolved. It also had a destroyed toilet paper holder that was fully broken and hanging by a screw. The room was also just dirty when you looked at the details (walls, floors, etc). I have stayed at the hotel many times but this was the worst of it and I won’t be going back.
The first room we were given had an open door and disheveled sheets. The second room had a constant beeping noise coming from behind the headboard that we informed the front desk about but that they never resolved. It also had a destroyed toilet paper holder that was fully broken and hanging by a screw. The room was also just dirty when you looked at the details (walls, floors, etc). I have stayed at the hotel many times but this was the worst of it and I won’t be going back.
10
Shirley
7 de out. de 2023
·
A estadia foi de 1 noite
The entire staff was helpful and friendly. The hotel was clean and breakfast was very tasty and filling. The beds frames were VERY noisy so every time one of us turned over the other would wake up. The door squeaked loudly when open or closed and didn’t latch so we had to check it each time we used it.
The entire staff was helpful and friendly. The hotel was clean and breakfast was very tasty and filling. The beds frames were VERY noisy so every time one of us turned over the other would wake up. The door squeaked loudly when open or closed and didn’t latch so we had to check it each time we used it.
8
Janet
26 de jul. de 2025
·
A estadia foi de 1 noite
Pros: The staff was very pleasant. The room was clean. Breakfast was GOOD: sausage eggs, pancakes, etc.! Cons: The room was not ready at check-in time (3 pm). We waited about 15 minutes. The room was called a "suite", but it was just a room: 2 queen beds & a sofa bed with no bedding on it. When we called the front desk, we were told to cime down and get some ourselves. The room was listed for "7 people", but only 3 sets of towels were provided. We asked for more towels and received 2 more. We asked again and were told to come get 4 more. There were no "pool towels", which made the towel shortage more challenging. We had to use the towels for the pool AND bath.There were 7 of us, and I assumed it would be an actual suite (as listed) with room for a roll-away bed. At check-in, I asked for a roll-away bed and was met with a confused stare. (She was NOT rude at all, just confused.) As it turns out, they do not have roll-away beds. Our 18-year-old grandson slept on the floor. And when we asked for bedding to make a place for him on the floor, we were (again) told to come diwn and get it. No pillow and no blanket were orovided fir him. Of course, the queen beds had 4 pillows each, so we gave some of those pillows to the people in the sofa-bed and the one on the floor. My husband went down to the desk to ask fir blankets. He got two, and that allowed us to make the floor feel a bit softer for our 18-year-old grandson. Honestly, I think they were short-staffed.
Pros: The staff was very pleasant. The room was clean. Breakfast was GOOD: sausage eggs, pancakes, etc.! Cons: The room was not ready at check-in time (3 pm). We waited about 15 minutes. The room was called a "suite", but it was just a room: 2 queen beds & a sofa bed with no bedding on it. When we called the front desk, we were told to cime down and get some ourselves. The room was listed for "7 people", but only 3 sets of towels were provided. We asked for more towels and received 2 more. We asked again and were told to come get 4 more. There were no "pool towels", which made the towel shortage more challenging. We had to use the towels for the pool AND bath.There were 7 of us, and I assumed it would be an actual suite (as listed) with room for a roll-away bed. At check-in, I asked for a roll-away bed and was met with a confused stare. (She was NOT rude at all, just confused.) As it turns out, they do not have roll-away beds. Our 18-year-old grandson slept on the floor. And when we asked for bedding to make a place for him on the floor, we were (again) told to come diwn and get it. No pillow and no blanket were orovided fir him. Of course, the queen beds had 4 pillows each, so we gave some of those pillows to the people in the sofa-bed and the one on the floor. My husband went down to the desk to ask fir blankets. He got two, and that allowed us to make the floor feel a bit softer for our 18-year-old grandson. Honestly, I think they were short-staffed.
4
Diane
26 de dez. de 2023
·
A estadia foi de 4 noites
The bathroom smelt like sewer every day. The shower was filthy. The wall behind the toilet looked like it had water damage. It was bubbled and peeling. The elevator was not working - wasn't stopping at the 2nd floor. Your employee at front desk wanted to put us in tge 2nd floor when there were rooms available on the 3rd floor. We rode the elevator once and it jerked when reaching the 3rd floor and the door did not automatically open. We started pushing buttons and eventually it opened. At least the bed was comfortable.
The bathroom smelt like sewer every day. The shower was filthy. The wall behind the toilet looked like it had water damage. It was bubbled and peeling. The elevator was not working - wasn't stopping at the 2nd floor. Your employee at front desk wanted to put us in tge 2nd floor when there were rooms available on the 3rd floor. We rode the elevator once and it jerked when reaching the 3rd floor and the door did not automatically open. We started pushing buttons and eventually it opened. At least the bed was comfortable.
6
gerald
24 de set. de 2023
·
A estadia foi de 1 noite
Room was large, quiet, beds clean and comfortable, towels clean....breakfast was plentiful and good. Staff was great. * Now for the liw side. Pool bottom was slippery with algea. Gym was good but water dispenser was filthy and the drip tray was growing molds. All carpets on 3rd floor were filthy and stained, our room was OK. the blinds in our room was broken and stuck shut, we could not see out our window. Ice machine on 3rd floor was not working.
Room was large, quiet, beds clean and comfortable, towels clean....breakfast was plentiful and good. Staff was great. * Now for the liw side. Pool bottom was slippery with algea. Gym was good but water dispenser was filthy and the drip tray was growing molds. All carpets on 3rd floor were filthy and stained, our room was OK. the blinds in our room was broken and stuck shut, we could not see out our window. Ice machine on 3rd floor was not working.
2
Kelvin
15 de ago. de 2023
·
A estadia foi de 1 noite
The bed make noise. Its disturbed our sleep. Report the issue to the staff. Nothing fixed or move us to different room
The bed make noise. Its disturbed our sleep. Report the issue to the staff. Nothing fixed or move us to different room
6
Leann
24 de set. de 2025
·
A estadia foi de 1 noite
The first room they gave us, the AC unit was leaking and the carpet was soaking wet. I called down and they quickly moved us to a different room. New room was missing the TV remote so they went to the originally booked room and brought us that one. Overall, good stay. Only complaint was that the pool water was green and dirty. We were not notified of this upon arrival so my kids were dressed in swimsuits and sunscreen to walk down and be super disappointed. One of the reasons I booked this hotel was for the pool. It was still over 100 degrees outside so I would have expected the pool to be kept up with.
The first room they gave us, the AC unit was leaking and the carpet was soaking wet. I called down and they quickly moved us to a different room. New room was missing the TV remote so they went to the originally booked room and brought us that one. Overall, good stay. Only complaint was that the pool water was green and dirty. We were not notified of this upon arrival so my kids were dressed in swimsuits and sunscreen to walk down and be super disappointed. One of the reasons I booked this hotel was for the pool. It was still over 100 degrees outside so I would have expected the pool to be kept up with.
8
Alexis
31 de mai. de 2023
·
A estadia foi de 1 noite
The place was decently clean. We really enjoyed the little pool. Our room did have a weird smell near the bathroom like a burnt smell. The beds were comfortable and breakfast was a decent hotel meal! The staff was all friendly and greeted us in the mornings. We would stay again if passing through again!
The place was decently clean. We really enjoyed the little pool. Our room did have a weird smell near the bathroom like a burnt smell. The beds were comfortable and breakfast was a decent hotel meal! The staff was all friendly and greeted us in the mornings. We would stay again if passing through again!
6
Scott
2 de jun. de 2025
·
A estadia foi de 2 noites
Carpeted hallways are disgusting. Big stains everywhere. Strain in front of my door looked like someone threw up. It appears no carpets have been cleaned in years. Thin walls allow you to hear your neighbors and loud hallways. Very cheaply built hotel. Definitely would not come back. Front desk staff is very friendly though.
Carpeted hallways are disgusting. Big stains everywhere. Strain in front of my door looked like someone threw up. It appears no carpets have been cleaned in years. Thin walls allow you to hear your neighbors and loud hallways. Very cheaply built hotel. Definitely would not come back. Front desk staff is very friendly though.
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Serviço
A equipe é frequentemente descrita como amigável e prestativa, mas a confiabilidade varia, com relatos de recepções vazias, respostas lentas e hóspedes precisando buscar as próprias roupas de cama ou toalhas.
Avaliações dos hóspedes relacionadas
10
Bruce
28 de dez. de 2022
·
A estadia foi de 19.353 noites
The staff was very friendly and helpful. I especially enjoyed talking to Alvin in the morning as he would provide the morning breakfast. Wonderful people make a wonderful experience.
The staff was very friendly and helpful. I especially enjoyed talking to Alvin in the morning as he would provide the morning breakfast. Wonderful people make a wonderful experience.
6
VALERIE
31 de jul. de 2025
·
A estadia foi de 3 noites
The people were nice. No one at the counter for 10 minutes when we checked in. The air conditioner was not on in the halls, which was uncomfortable and the humidity made the halls smell. The carpets had a lot of spots on them. The elevator would jump when it went up. The air conditioning worked great in the room. The room was clean. The bathroom was nice.
The people were nice. No one at the counter for 10 minutes when we checked in. The air conditioner was not on in the halls, which was uncomfortable and the humidity made the halls smell. The carpets had a lot of spots on them. The elevator would jump when it went up. The air conditioning worked great in the room. The room was clean. The bathroom was nice.
8
Janet
26 de jul. de 2025
·
A estadia foi de 1 noite
Pros: The staff was very pleasant. The room was clean. Breakfast was GOOD: sausage eggs, pancakes, etc.! Cons: The room was not ready at check-in time (3 pm). We waited about 15 minutes. The room was called a "suite", but it was just a room: 2 queen beds & a sofa bed with no bedding on it. When we called the front desk, we were told to cime down and get some ourselves. The room was listed for "7 people", but only 3 sets of towels were provided. We asked for more towels and received 2 more. We asked again and were told to come get 4 more. There were no "pool towels", which made the towel shortage more challenging. We had to use the towels for the pool AND bath.There were 7 of us, and I assumed it would be an actual suite (as listed) with room for a roll-away bed. At check-in, I asked for a roll-away bed and was met with a confused stare. (She was NOT rude at all, just confused.) As it turns out, they do not have roll-away beds. Our 18-year-old grandson slept on the floor. And when we asked for bedding to make a place for him on the floor, we were (again) told to come diwn and get it. No pillow and no blanket were orovided fir him. Of course, the queen beds had 4 pillows each, so we gave some of those pillows to the people in the sofa-bed and the one on the floor. My husband went down to the desk to ask fir blankets. He got two, and that allowed us to make the floor feel a bit softer for our 18-year-old grandson. Honestly, I think they were short-staffed.
Pros: The staff was very pleasant. The room was clean. Breakfast was GOOD: sausage eggs, pancakes, etc.! Cons: The room was not ready at check-in time (3 pm). We waited about 15 minutes. The room was called a "suite", but it was just a room: 2 queen beds & a sofa bed with no bedding on it. When we called the front desk, we were told to cime down and get some ourselves. The room was listed for "7 people", but only 3 sets of towels were provided. We asked for more towels and received 2 more. We asked again and were told to come get 4 more. There were no "pool towels", which made the towel shortage more challenging. We had to use the towels for the pool AND bath.There were 7 of us, and I assumed it would be an actual suite (as listed) with room for a roll-away bed. At check-in, I asked for a roll-away bed and was met with a confused stare. (She was NOT rude at all, just confused.) As it turns out, they do not have roll-away beds. Our 18-year-old grandson slept on the floor. And when we asked for bedding to make a place for him on the floor, we were (again) told to come diwn and get it. No pillow and no blanket were orovided fir him. Of course, the queen beds had 4 pillows each, so we gave some of those pillows to the people in the sofa-bed and the one on the floor. My husband went down to the desk to ask fir blankets. He got two, and that allowed us to make the floor feel a bit softer for our 18-year-old grandson. Honestly, I think they were short-staffed.
6
Annett
23 de jun. de 2024
·
A estadia foi de 2 noites
Receptionist was on the phone with her mother before after 5 minutes of waiting for her to acknowledge me. I had to ask her if she worked there. The hotel had spots that looked to be under construction. House keeping knocked but opened the door before I could answer the door. I told them we were not leaving until the next day. Breakfast was disgusting. I was told the oven was broke. One elevator was broken. Will never stay there again.
Receptionist was on the phone with her mother before after 5 minutes of waiting for her to acknowledge me. I had to ask her if she worked there. The hotel had spots that looked to be under construction. House keeping knocked but opened the door before I could answer the door. I told them we were not leaving until the next day. Breakfast was disgusting. I was told the oven was broke. One elevator was broken. Will never stay there again.
4
Shannon
12 de mai. de 2025
·
A estadia foi de 2 noites
We have stayed at this property multiple times over the last few years and have really enjoyed it. However, this stay was less than stellar: - no one was at checkin desk at 5pm for several minutes, no sign at front desk. After waiting over 15 minutes, we left and came back a couple of hours later. - no signs denoting “Pardon our mess”, flooring up/bare concrete, drywall removed, etc (water damage?) - stairwell all the way up to fourth floor was dirty, wasn’t swept or vacuumed the entire time we were there. Trash scattered throughout. - ants in our room on fourth floor - our room was not serviced after first night, so we only had one towel upon returning late second day. Front desk didn't answer for more towels to be brought up or picked up. - in the past, breakfast was well serviced. This stay, multiple offerings were out of service, biscuits were hard, gravy was lukewarm and coagulating. We hope that these items can be improved, we like being able to stay in Wylie when visiting family.
We have stayed at this property multiple times over the last few years and have really enjoyed it. However, this stay was less than stellar: - no one was at checkin desk at 5pm for several minutes, no sign at front desk. After waiting over 15 minutes, we left and came back a couple of hours later. - no signs denoting “Pardon our mess”, flooring up/bare concrete, drywall removed, etc (water damage?) - stairwell all the way up to fourth floor was dirty, wasn’t swept or vacuumed the entire time we were there. Trash scattered throughout. - ants in our room on fourth floor - our room was not serviced after first night, so we only had one towel upon returning late second day. Front desk didn't answer for more towels to be brought up or picked up. - in the past, breakfast was well serviced. This stay, multiple offerings were out of service, biscuits were hard, gravy was lukewarm and coagulating. We hope that these items can be improved, we like being able to stay in Wylie when visiting family.
10
Jessica
27 de out. de 2025
·
A estadia foi de 2 noites
Room was clean, breakfast was great! Service was friendly! Will definitely stay again!
Room was clean, breakfast was great! Service was friendly! Will definitely stay again!
10
Michael
14 de dez. de 2025
·
A estadia foi de 2 noites
Clean room. Great staff. Love the walk i shower!. Breakfast was top notch. They were putting up the Christmas decorations when i was there. Nice!
Clean room. Great staff. Love the walk i shower!. Breakfast was top notch. They were putting up the Christmas decorations when i was there. Nice!
10
Saundra
10 de fev. de 2023
·
A estadia foi de 4 noites
The staff at this property was excellent. I have never stayed at a hotel where the entire staff was so friendly and helpful.
The staff at this property was excellent. I have never stayed at a hotel where the entire staff was so friendly and helpful.
4
Tomas
24 de set. de 2024
·
A estadia foi de 2 noites
1.No Wi-Fi code provided until I went downstairs to ask for one. The rep. firmly said it was given to us when I assured her my husband didn’t receive the code. She said she knew he did because it’s "always given out because she made the flyers herself." This statement was totally irrelevant. Advice: Just hand the customer a flyer and apologize for her not receiving one upon check-in. 2.No extra bed linen in the closet for the sofa bed—we reserved a suite for two nights. I called downstairs to let them know of the problem. I was assured housekeeping would bring the extra linen when they cleaned the room. 3.Room not cleaned. No sofa bedding. My family and I went to our event and returned about 8:00 PM. The room had not been cleaned. If they couldn’t make the beds, changing the towels out and emptying the trash out would have been nice. No bed linen for the sofa bed was placed in the closet as promised. 4.Poor explanation. I contacted the front desk staff and was told that housekeeping didn’t clean rooms that day. I’m not sure if the front desk person knew they were in the hall. No signage about being “green” and rooms being cleaned, and towels being furnished upon request if staying more than one night. Poor communication. The front desk staff apologized about the bed linen and said whoever checked us in should have known we had a sofa bed and given us the extra linen when we checked in. She said she could put the linens together and that we could come downstairs to get them.
1.No Wi-Fi code provided until I went downstairs to ask for one. The rep. firmly said it was given to us when I assured her my husband didn’t receive the code. She said she knew he did because it’s "always given out because she made the flyers herself." This statement was totally irrelevant. Advice: Just hand the customer a flyer and apologize for her not receiving one upon check-in. 2.No extra bed linen in the closet for the sofa bed—we reserved a suite for two nights. I called downstairs to let them know of the problem. I was assured housekeeping would bring the extra linen when they cleaned the room. 3.Room not cleaned. No sofa bedding. My family and I went to our event and returned about 8:00 PM. The room had not been cleaned. If they couldn’t make the beds, changing the towels out and emptying the trash out would have been nice. No bed linen for the sofa bed was placed in the closet as promised. 4.Poor explanation. I contacted the front desk staff and was told that housekeeping didn’t clean rooms that day. I’m not sure if the front desk person knew they were in the hall. No signage about being “green” and rooms being cleaned, and towels being furnished upon request if staying more than one night. Poor communication. The front desk staff apologized about the bed linen and said whoever checked us in should have known we had a sofa bed and given us the extra linen when we checked in. She said she could put the linens together and that we could come downstairs to get them.
10
Ingrid
12 de dez. de 2022
·
A estadia foi de 3 noites
Staff was always very courteous, approachable, and pleasant.
Staff was always very courteous, approachable, and pleasant.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Localização
A localização é conveniente para Wylie Plano East e campos de softball próximos, com um ambiente geralmente tranquilo. A possibilidade de fazer trajetos a pé parece limitada.
Avaliações dos hóspedes relacionadas
10
Robert
18 de ago. de 2023
·
A estadia foi de 1 noite
Great place to stay around Wylie/Plano East area. Clean, quiet and convenient.
Great place to stay around Wylie/Plano East area. Clean, quiet and convenient.
10
Talal
23 de jul. de 2024
·
A estadia foi de 2 noites
The property is perfect but there is no walkable distance to any place
The property is perfect but there is no walkable distance to any place
10
Robert
23 de jun. de 2024
·
A estadia foi de 1 noite
Close to the softball fields where our tournament was bring held
Close to the softball fields where our tournament was bring held
10
Trish
11 de dez. de 2022
·
A estadia foi de 1 noite
Felt safe and parking was exceptionally close
Felt safe and parking was exceptionally close
4
Savanna
30 de jul. de 2025
·
A estadia foi de 3 noites
For the hotel to be so young, it really is worse for wear. The hallways are kept at 86 degrees possibly due to a broken AC unit. The air conditioners are actively leaking on several floors. There were areas with carpets and baseboards pulled up. Per hotel staff, no action plan to replace or fix these issues. They plan on leaving it in this rustic chic look. The AC in the rooms have black mold growing on them and the carpet is constantly wet. One elevator is down for “long term maintenance” and the other one is quite rickety. The nightly price of $100-$125 per night is elevated for the condition and service received. This is easily a $60-$80 per night type of establishment. Breakfast was good, but I couldn’t help but wonder what condition the kitchen was in and how the food was prepared. Most of the food was burnt leaving me questioning if they just saved the previous days’ food and put it back out. The pool was merky. One of the only positives was the Great location. Do yourself a favor and check out La Quinta next door, they are brand new. This one was rough!
For the hotel to be so young, it really is worse for wear. The hallways are kept at 86 degrees possibly due to a broken AC unit. The air conditioners are actively leaking on several floors. There were areas with carpets and baseboards pulled up. Per hotel staff, no action plan to replace or fix these issues. They plan on leaving it in this rustic chic look. The AC in the rooms have black mold growing on them and the carpet is constantly wet. One elevator is down for “long term maintenance” and the other one is quite rickety. The nightly price of $100-$125 per night is elevated for the condition and service received. This is easily a $60-$80 per night type of establishment. Breakfast was good, but I couldn’t help but wonder what condition the kitchen was in and how the food was prepared. Most of the food was burnt leaving me questioning if they just saved the previous days’ food and put it back out. The pool was merky. One of the only positives was the Great location. Do yourself a favor and check out La Quinta next door, they are brand new. This one was rough!
10
Douglas
24 de fev. de 2024
·
A estadia foi de 1 noite
Quiet area
Quiet area
8
Leslie
2 de set. de 2023
·
A estadia foi de 1 noite
I have stayed in several rooms at this facility. The facility is pretty clean, with exception of spills on carpet in the hallways. Staff is always friendly. There are some minor things that need to be fixed, however, these things are usually because of damages done by guests. Overall it’s a 7/10. It’s a good location, majority clean and as a single female traveling, I feel safe.
I have stayed in several rooms at this facility. The facility is pretty clean, with exception of spills on carpet in the hallways. Staff is always friendly. There are some minor things that need to be fixed, however, these things are usually because of damages done by guests. Overall it’s a 7/10. It’s a good location, majority clean and as a single female traveling, I feel safe.
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Restaurante
O feedback sobre o café da manhã é misto: vários hóspedes apreciaram a variedade de opções quentes e fartas, enquanto outros relataram baixa qualidade ou falta de itens, com variedade limitada ou interrupções ocasionais.
Avaliações dos hóspedes relacionadas
6
Julie
31 de ago. de 2025
·
A estadia foi de 2 noites
There were no cinnamon buns for breakfast (we love them) no medicines or toiletries to purchase we had issue with loud music but called front desk and they handled it ice machine 4th floor broken breakfast was nice staff were nice
There were no cinnamon buns for breakfast (we love them) no medicines or toiletries to purchase we had issue with loud music but called front desk and they handled it ice machine 4th floor broken breakfast was nice staff were nice
6
Leigh Ann
15 de jun. de 2025
·
A estadia foi de 4 noites
Beds in our room were great! Breakfast was not the greatest. Room was not stocked well. Only 2 sets of towels for 4 people, 1 roll of toilet paper, so we ran out and ran out of toiletries too. Not sure I’d stay here again
Beds in our room were great! Breakfast was not the greatest. Room was not stocked well. Only 2 sets of towels for 4 people, 1 roll of toilet paper, so we ran out and ran out of toiletries too. Not sure I’d stay here again
10
Jessica
27 de out. de 2025
·
A estadia foi de 2 noites
Room was clean, breakfast was great! Service was friendly! Will definitely stay again!
Room was clean, breakfast was great! Service was friendly! Will definitely stay again!
4
Shannon
7 de out. de 2025
·
A estadia foi de 1 noite
Not enough characters are allowed here to express what was completely wrong with this stay. Among other things, the carpet in our room was filthy. It was so dirty. And, some unknown substance was ground into it in several spots. Take a look at the pictures. I took those in case the property tried to charge us. The pictures don't quite convey how bad it looked. Ironically, we were told a couple of hours into our stay that we had to leave the room so they could deep-clean the carpet and AC unit. When we complained, the manager - who was perfectly friendly and professional, I must say - said we should have seen a flyer pushed under our door, and that the person at check-in should have informed us in advance. Neither of those happened. The cleaning was called off (maybe not the best idea). She was doing her best in what was a very bad fail in planning, so I have to give her credit for that. Breakfast was dismal. Probably the worst I have ever had at a hotel. The manager on duty said they were changing management, and that was why they were out of everything. (We paid for this?!) To be fair, the staff were professional and responsive. They were obviously going through some challenges. I just wonder how bad it must have been before new management was called in. I chose this property because we have always had great experiences with this chain. This stay proved that you should read the reviews first. Hopefully the new people can turn this around for future guests.
Not enough characters are allowed here to express what was completely wrong with this stay. Among other things, the carpet in our room was filthy. It was so dirty. And, some unknown substance was ground into it in several spots. Take a look at the pictures. I took those in case the property tried to charge us. The pictures don't quite convey how bad it looked. Ironically, we were told a couple of hours into our stay that we had to leave the room so they could deep-clean the carpet and AC unit. When we complained, the manager - who was perfectly friendly and professional, I must say - said we should have seen a flyer pushed under our door, and that the person at check-in should have informed us in advance. Neither of those happened. The cleaning was called off (maybe not the best idea). She was doing her best in what was a very bad fail in planning, so I have to give her credit for that. Breakfast was dismal. Probably the worst I have ever had at a hotel. The manager on duty said they were changing management, and that was why they were out of everything. (We paid for this?!) To be fair, the staff were professional and responsive. They were obviously going through some challenges. I just wonder how bad it must have been before new management was called in. I chose this property because we have always had great experiences with this chain. This stay proved that you should read the reviews first. Hopefully the new people can turn this around for future guests.
10
Michael
14 de dez. de 2025
·
A estadia foi de 2 noites
Clean room. Great staff. Love the walk i shower!. Breakfast was top notch. They were putting up the Christmas decorations when i was there. Nice!
Clean room. Great staff. Love the walk i shower!. Breakfast was top notch. They were putting up the Christmas decorations when i was there. Nice!
10
David
23 de abr. de 2025
·
A estadia foi de 1 noite
I could not ask for a better experience than my stay at the H I Express in Wylie Texas . Friendly staff , Clean rooms, Gym ,Pool and a hot breakfast with plenty of options to chose from at a very reasonable price
I could not ask for a better experience than my stay at the H I Express in Wylie Texas . Friendly staff , Clean rooms, Gym ,Pool and a hot breakfast with plenty of options to chose from at a very reasonable price
8
Douglas
5 de dez. de 2023
·
A estadia foi de 1 noite
Clean and comfortable. Nice hot breakfast included! I would stay there again
Clean and comfortable. Nice hot breakfast included! I would stay there again
2
Corey
3 de ago. de 2023
·
A estadia foi de 1 noite
Stained on walls and carpet. Breakfast was hard and stale and no eggs were available during breakfast.
Stained on walls and carpet. Breakfast was hard and stale and no eggs were available during breakfast.
6
Tracey
26 de ago. de 2025
·
A estadia foi de 1 noite
The lobby and hallways were warm. One elevator was out of order and the pool was closed. I'm not sure what was going on or if this was a cost saving measure. The room was nice, AC worked well. The breakfast was good.
The lobby and hallways were warm. One elevator was out of order and the pool was closed. I'm not sure what was going on or if this was a cost saving measure. The room was nice, AC worked well. The breakfast was good.
6
Dan
5 de ago. de 2023
·
A estadia foi de 4 noites
Overall, the hotel was fine. Having stayed at mini Holiday Inn expresses in the past this one just seems to be a little off. The breakfast lacked any yogurt or much fruit at all each morning. Even though we stayed five nights and asked for the room to be cleaned up a bit on three different occasions it did not occur. Finally one day, they did pick up the garbage but then after removing our towels did not replace them. My wife and I had to go to the front desk to get towels when we return to our room at 10 PM at night. The hotel was not very busy during our stay, so we were surprised that there was not more attention to detail. It seemed that some of the staff might live at the hotel and often times we could find what appeared to be some of the family sitting in the hallways to talk on the phone. These events occurred later in the night and could be heard through our door. We will continue to stay at Holiday Inn Express hotels, but would not choose this particular location if we returned to that area.
Overall, the hotel was fine. Having stayed at mini Holiday Inn expresses in the past this one just seems to be a little off. The breakfast lacked any yogurt or much fruit at all each morning. Even though we stayed five nights and asked for the room to be cleaned up a bit on three different occasions it did not occur. Finally one day, they did pick up the garbage but then after removing our towels did not replace them. My wife and I had to go to the front desk to get towels when we return to our room at 10 PM at night. The hotel was not very busy during our stay, so we were surprised that there was not more attention to detail. It seemed that some of the staff might live at the hotel and often times we could find what appeared to be some of the family sitting in the hallways to talk on the phone. These events occurred later in the night and could be heard through our door. We will continue to stay at Holiday Inn Express hotels, but would not choose this particular location if we returned to that area.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
6
Jeffrey
há 4 semanas
·
A estadia foi de 2 noites
Breakfast was good.
Breakfast was good.
6
Jason
há 4 semanas
·
A estadia foi de 1 noite
Bathroom had mold in the shower.
Bathroom had mold in the shower.
6
Paul
28 de set. de 2026
·
A estadia foi de 1 noite
The ice maker on our floor didn’t work, beds were comfortable
The ice maker on our floor didn’t work, beds were comfortable
10
Sandra
25 de set. de 2026
·
A estadia foi de 2 noites
We had an issue with our first room, first night. Without hesitation, the management addressed the issue promptly. They worked with staff to resolve. When it was discovered the best resolution was to change our room they did so quickly and courteously. They wanted to make us happy with our stay. We are not anyone special..just regular folks and yet we were treated as if we were their top priority! That's what I call great and commendable service. Great staff, breakfast with best choices and excellent coffee that doesn't run out. . Thank you.
We had an issue with our first room, first night. Without hesitation, the management addressed the issue promptly. They worked with staff to resolve. When it was discovered the best resolution was to change our room they did so quickly and courteously. They wanted to make us happy with our stay. We are not anyone special..just regular folks and yet we were treated as if we were their top priority! That's what I call great and commendable service. Great staff, breakfast with best choices and excellent coffee that doesn't run out. . Thank you.
4
Askari
1 de set. de 2026
·
A estadia foi de 1 noite
Elevator not working, we had to get a ground floor room because my wife couldn’t go up the stairs due to medical reasons.
Elevator not working, we had to get a ground floor room because my wife couldn’t go up the stairs due to medical reasons.
Políticas da propriedade
Check-in
Check-out
De 15:00 a 01:30
Antes das 11:00
Alguma questão?
As respostas instantâneas da IA são baseadas nas informações do hotel
Preços para as próximas datas
novembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
dezembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite em todas as ofertas, impostos e taxas incluídos.
Preços em USD para 2 hóspedes atualizados diariamente.
- 2026-11-06: 104.67372934259033USD
- 2026-11-07: 108.80436070829772USD
- 2026-11-08: 88.02114315394593USD
- 2026-11-09: 92.396333585495USD
- 2026-11-10: 80.44828213265991USD
- 2026-11-11: 84.7388574065094USD
- 2026-11-12: 96.04084024017334USD
- 2026-11-13: 111.55494011201478USD
- 2026-11-14: 100.35729329541779USD
- 2026-11-15: 76.61684826377106USD
- 2026-11-16: 83.0915150905838USD
- 2026-11-17: 87.4079596417923USD
- 2026-11-18: 83.0915150905838USD
- 2026-11-19: 83.0915150905838USD
- 2026-11-20: 126.00197056095887USD
- 2026-11-21: 98.19907101981353USD
- 2026-11-22: 73.37952335440063USD
- 2026-11-23: 83.0915150905838USD
- 2026-11-24: 85.24973736618804USD
- 2026-11-25: 102.51550706698609USD
- 2026-11-26: 102.51550706698609USD
- 2026-11-27: 104.67372934259033USD
- 2026-11-28: 96.04084024017334USD
- 2026-11-29: 76.61684826377106USD
- 2026-11-30: 88.48707077959442USD
- 2026-12-01: 84.17062622838593USD
- 2026-12-02: 84.17062622838593USD
- 2026-12-03: 81.85923776129151USD
- 2026-12-04: 104.77982569509888USD
- 2026-12-05: 93.88261796456909USD
- 2026-12-06: 69.06307880319214USD
- 2026-12-07: 77.69596790560914USD
- 2026-12-08: 77.69596790560914USD
- 2026-12-09: 80.9333013190155USD
- 2026-12-10: 80.9333013190155USD
- 2026-12-11: 105.7528319763565USD
- 2026-12-12: 105.7528319763565USD
- 2026-12-13: 75.53774563000488USD
- 2026-12-14: 82.01240395278168USD
- 2026-12-15: 77.69596790560914USD
- 2026-12-16: 77.69596790560914USD
- 2026-12-17: 80.9333013190155USD
- 2026-12-18: 91.7244041930008USD
- 2026-12-19: 94.96173760640717USD
- 2026-12-20: 72.30041221659852USD
- 2026-12-21: 74.45863449220276USD
- 2026-12-22: 77.69596790560914USD
- 2026-12-23: 86.9694405240097USD
- 2026-12-24: 92.80351533080292USD
- 2026-12-25: 97.11995137797547USD
- 2026-12-26: 87.4079596417923USD
- 2026-12-27: 74.45863449220276USD
- 2026-12-28: 78.77507904341125USD
- 2026-12-29: 78.77507904341125USD
- 2026-12-30: 71.22130107879639USD
- 2026-12-31: 71.22130107879639USD
- 2027-01-01: 84.17062622838593USD
- 2027-01-02: 85.24973736618804USD
- 2027-01-03: 74.45863449220276USD
- 2027-01-04: 79.85418167717742USD
- 2027-01-05: 79.85418167717742USD
- 2027-01-06: 79.85418167717742USD
Os funcionários da receção irão receber os clientes à chegada. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática.
O check-in deve ser efetuado por alguém com uma idade mínima de 21 anos.
- Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
- No check-in, terá de apresentar identificação oficial com fotografia, bem como um cartão de crédito ou de débito ou depósito em numerário para cobrir eventuais despesas suplementares.
- Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
- O nome que consta do cartão de crédito usado no momento do registo de entrada para pagamento de despesas adicionais deverá ser o nome principal na reserva do quarto
- Este alojamento aceita cartões de crédito; não se aceita numerário
- É possível efetuar transações sem numerário
- O alojamento não pode garantir quartos sem ruído
- O alojamento dispõe dos seguintes elementos de segurança: extintor, detetor de fumo e grades de segurança nas janelas.
- O alojamento indica que segue as práticas de limpeza e desinfeção descritas nas recomendações da Clean Promise (IHG).
- A piscina sazonal estará aberta entre abril e setembro.
- A piscina está aberta das 8:00 às 10:00.
- O alojamento dispõe de quartos contíguos/comunicantes, sujeitos a disponibilidade. Contacte diretamente o alojamento através do número de telefone incluído na confirmação de reserva.
- Disponibilização de opções de pagamento sem numerário em todas as transações.
- O alojamento disponibiliza check-in sem contacto e check-out sem contacto.
- Este alojamento aberto à comunidade LGBTQ+ aceita clientes de qualquer orientação sexual e identidade de género.
- Estadia de animais de estimação: 25.00 USD por animal (varia consoante a duração da estadia)
- Os animais de serviço estão isentos de taxas
A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.
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Estacionamento
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Centro de negócios
Instalações para banquetes
Cofre
Geral
Quartos de não fumadores
Quarto para pessoas com alergia
Máquinas de venda automática
Sala familiar
Beach Sun Loungers
Cerca à volta da piscina
Wheelchair Accessible (Limited)
Atividades
Piscina
Piscina exterior
Mobiliário de exterior
Pool (Seasonal Outdoor)
Terraço
Fitness Center (nearby)
Serviços
Centro de negócios
Instalações para banquetes
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Depósito de bagagem
Área designada para fumadores
Check-in/check-out expresso
Lavagem de roupa própria
24-Hour Front Desk
Estacionamento
Estacionamento
Estacionamento gratuito
Parking (Limited)
Parking Onsite
Internet
Wi-fi gratuito