Name: Coast Innisfail Hotel
Address: 5004-42av Box: 6173, Innisfail (Canada), Alberta, CA
Price range: 61 $US–163 $US per night
Rating: 7.27

Ce qu'en disent des voyageurs

Travel Inn & Suites Innisfail est un établissement économique, un peu ancien, qui reçoit des avis mitigés. De nombreux clients soulignent le personnel accueillant et l'emplacement pratique et généralement calme, à proximité des commerces, tandis que d'autres notent l'usure liée à l'âge et des expériences incohérentes.

La propreté est inégale, avec des signalements récurrents de literie tachée ou non lavée, d'odeurs de fumée, de moquettes collantes et de salles de bains mal nettoyées, ainsi que plusieurs commentaires décrivant des chambres très propres. Les avis sur le service varient, allant d'un personnel accueillant à des problèmes graves tels qu'une réception indisponible ou absente, des problèmes d'enregistrement tardifs et de multiples litiges concernant les dépôts ou les remboursements. Les chambres sont vieillottes et basiques ; certains clients ont bien dormi, mais d'autres ont évoqué des pannes de chauffage, du bruit provenant des chambres voisines et des meubles usés. Dans l'ensemble, attendez-vous à un séjour économique et sans fioritures, où les expériences peuvent varier.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Les équipements sont simples dans cet établissement un peu ancien ; plusieurs commentaires mentionnent des portes d'entrée/sortie verrouillées ou défectueuses et un accès après les heures d'ouverture confus. Les équipements de la chambre, tels que les cafetières ou les sèche-cheveux, sont souvent manquants, et le café dans le hall d'entrée peut être inégal.

Avis de voyageur à ce sujet

4

Lloyd

8 sept. 2025

·

A séjourné 1 nuit

The locationa dn price were good. What I didn't like is that my wife is very sensitive to smoke and we could smell smoke in the hall ways and as the doors don't seal well it comes into the room. One other thing as we left the door thru the front entrance was locked and we couldn't get out, not sure why and didn't have to check the back door as someone just happened to come in the front and let us out.

8

Jannelle

18 juil. 2023

·

A séjourné 3 nuits

The staff who operate the front desk day and night are very friendly and helpful. They kindly upgraded my room upon arrival unprompted and we're very informative. It was important to me that it was a safe, budget conscience accomodation. With the property being locked after 11pm (guest access only), I felt the environment was safe.

6

darcie

27 juin 2025

·

A séjourné 1 nuit

First walk in was alright Register than we emptied our van, parking was ok. You have to go around a circle just to get out. When we walked into the room it smelled like strong cleaner. Our neighbours were very loud.(sexually) Construction right across the street, so that was noisy. Weird people around, kinda felt safe as there was cameras everywhere. No oven as in the picture, no coffee machine, no toaster. One roll of toilet paper. Freezer was leaking in the fridge.

6

Michelle

14 août 2025

·

A séjourné 1 nuit

Very basic. Bed duvet was torn had holes in it. Carpet is sticky. Sheets are dark grey. Pillows are like a couch pillow. One towel dark grey. Fridge was not on. No coffee maker or hair dryer. You get what you paid for

4

Mark

14 févr. 2025

·

A séjourné 1 nuit

Heat didnt work lobby was locked could not leave to make my appointment at 8 am they had a number to call nobody answeed complete shot hole

6

William

28 avr. 2025

·

A séjourné 2 nuits

The property is an older, clean motel with friendly staff. We were concerned that when we were leaving at 8:00 AM that the front doors were locked not allowing us to exit and the side doors also were also locked. The was no one at the front desk but there was a sign indicating that if we needed service to phone a suite to have a staff member respond. He told us that there was a button on the lock on the side door that would have allowed us to exit but no-one had shared this information with us at registration. I was concerned that this could have been a serious problem if there had been any emergency or a fire.

8

Ola

30 juin 2024

·

A séjourné 3 nuits

Stayed 3 nights and I have stayed here multiple times. It always stands to me as an example of how a business can push past obvious limitations to provide as best customer service as they could. Sure, a lot of things could be done better starting from the modernization of the facility. However, I still, in all, have a good experience every time I stay. Bed comfortable, never had a problem with regulating the room temperature, heater/AC always working; with those, I can’t up with little stuffs here and there that I wish were better.

8

Bette

18 août 2025

·

A séjourné 5 nuits

not a busy well used facility by travelling public, older facility needing and getting some upgrades. Some long stay residents. it was quiet and met our needs. Coffee maker would be nice.

8

Dave

3 avr. 2024

·

A séjourné 2 nuits

Coffee!?! Where\'s the coffee maker in the room? There was coffee out by the lobby, but there was NO CUPS, NO CREAM, and NO SUGAR!?! What kind of a "Good morning" is that?!?

4

Viki

9 nov. 2025

·

A séjourné 2 nuits

Bedding was not clean, overall dirty, back door did not lock !!

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

La propreté est incohérente, avec des signalements récurrents de literie sale ou tachée, d'odeurs de fumée, de moquettes collantes et de salles de bains mal nettoyées, bien que certains clients aient reçu des chambres très propres.

Avis de voyageur à ce sujet

4

Janette

13 avr. 2025

·

A séjourné 2 nuits

The toilet looked like it hadn’t been cleaned in months. Urine stains all around the bottom of the bowl on the outside. The carpets should be ripped out. The place smelled of grime snd old smoke, like a dumpster. It was disgusting. The manager was nice though. We won’t ever stay there again. A decent price doesn’t mean it needs to ge disgustingly dirty.

2

Dawn

16 déc. 2024

·

A séjourné 4 nuits

Dirty bathroom. No shower curtain. Grubby furniture

10

Robert

6 nov. 2025

·

A séjourné 1 nuit

Pleasant young man at the desk, quick check in, and the room was very clean.

4

Anthony

4 nov. 2025

·

A séjourné 1 nuit

It is an older motel run down with sketchy guests. Bed wasn’t made, garbage in waist basket and towels on floor.

4

Luis

21 mars 2025

·

A séjourné 1 nuit

Comforter was dirty, seen dog paw prints and some dried dirty stuff. I can really tell the comforter was not recently washed.

4

Hailey

9 juin 2025

·

A séjourné 2 nuits

The beds were comfortable enough but the sheets were stained and mismatched. Overall clean was terrible hair everywhere, the carpets weren’t vacuumed

2

Craig

2 juin 2025

·

A séjourné 2 nuits

Rooms smelled like smoke, bedsheet was stained, carpet felt greasy. Outdated

4

Angela

23 juin 2025

·

A séjourné 2 nuits

Not many stars on this one..i stayed here with my sister this past weekend. The room was dirty, the phone receiver and cradle were very dirty.. i thought there was a crack in the soap dish in the shower, nope.. it was a hair, and i hate to guess where it came from, the carpet was sticky beside the bed. The room was dark with only one lamp.

4

Viki

9 nov. 2025

·

A séjourné 2 nuits

Bedding was not clean, overall dirty, back door did not lock !!

2

Kyra

9 mai 2025

·

A séjourné 1 nuit

Very dirty room. Did not tell me how much the damage deposit was until it was paid and told me there was a sign to indicate said fee which there was not. Our room had orange mould on the walls, stains on the carpet, everything was extremely dusty and the bathroom toilet was not clean and had fecal marks in it still. It was hard to meet with the initial person working as they were outside smoking cigarettes. When I booked this room it did NOT say anything about a damage deposit and we took photos of at least 10+ things of damage in this place. Very displeased we checked out that day and booked a new room right away instead. I did get my deposit back thankfully; however this experience was extremely frustrating.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont vieillottes et très basiques. Certains clients ont bien dormi, mais d'autres ont signalé des pannes de chauffage, du bruit provenant des chambres voisines et des meubles usés qui réduisent le confort.

Avis de voyageur à ce sujet

2

Chris

8 sept. 2023

·

A séjourné 1 nuit

Very basic room. I only paid $55 for the night. But I certainly wouldn’t pay any more. Bed was very uncomfortable.

2

Terry

6 nov. 2025

·

A séjourné 1 nuit

Really rundown hotel with no heat in the rooms. Froze, my butt off all night. Didn’t have a good sleep. I would not recommend. The Indian owner apparently doesn’t want to put any money into the buildings.

6

Michelle

14 août 2025

·

A séjourné 1 nuit

Very basic. Bed duvet was torn had holes in it. Carpet is sticky. Sheets are dark grey. Pillows are like a couch pillow. One towel dark grey. Fridge was not on. No coffee maker or hair dryer. You get what you paid for

10

Jd

29 août 2025

·

A séjourné 1 nuit

I had a really great stay at Travel Inn & Suites in Innisfail. The room was clean, comfortable, and quiet, and the staff was friendly and welcoming throughout my visit. The property felt safe and was conveniently located near shops and dining options. Overall, an excellent experience and I’d definitely stay here again.

4

Md

21 janv. 2025

·

A séjourné 1 nuit

Heater doesn't work. So we left the hotel and going to AirBnb. Room temperature is freezing. I will request for my refund.

4

Mark

14 févr. 2025

·

A séjourné 1 nuit

Heat didnt work lobby was locked could not leave to make my appointment at 8 am they had a number to call nobody answeed complete shot hole

8

Kevin

7 mai 2023

·

A séjourné 1 nuit

Best bed ever.

8

Sharon

11 juil. 2024

·

A séjourné 1 nuit

It is an older place but was clean, comfortable bed and the price was right

8

Mehdi

3 mai 2025

·

A séjourné 1 nuit

sound from other rooms were a bit too much

10

Zachary

16 juil. 2024

·

A séjourné 4 nuits

Stayed at this hotel for 4 nights for a getaway from home in BC. For the price, it was certainly a great choice. Easy access to a No Frills & a Shoppers Drug Martjust across an open grassy area near the hotel, and a walking distance (or <5 minute drive) from nearby fast food locations/restaurants. Overall, the room itself was decent. Not spectacular, but you get what you pay for (& I'm not particularly picky in general). Cleanliness was overall decent. Walls were a bit scuffed up from a chair hitting it due to the chair being located in a relatively tight corner (moved it cause I didn't want to cause anymore indentations when i sat down at the table). Noise was sometimes a little elevated at night (beyond 11 pm), but nothing that would've kept me awake. Overall, if I could give it 4.5, I would. Since that's not an option, I'll round it up to 5 stars.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le service est mitigé : beaucoup louent le personnel amical et serviable, mais d'autres ont rencontré une réception indisponible ou absente, des difficultés d'enregistrement et des litiges ou des retards concernant les dépôts et les remboursements.

Avis de voyageur à ce sujet

10

Alex

24 mai 2025

·

A séjourné 1 nuit

Very friendly staff

2

Michael

15 nov. 2025

·

A séjourné 1 nuit

Stood in lobby for 20 minutes bud no one came to check me in. I left without checking in and still got charged by Expedia for the room

2

Gwen

16 juil. 2025

·

A séjourné 2 nuits

Hi, nobody answers the phone at the front desk. I put it to deposit down of $200 of security deposit. I still haven’t gotten the money back almost 2 weeks later. Nobody answers the phone. There were cigarette burns on the sheets. It had a really funky smell. I’ll be calling Alberta health services to check this facility out absolutely nasty.

2

Shayden

23 juil. 2025

·

A séjourné 1 nuit

Never gave the damage deposit back they said they would e transfer it to my acc and never did and it was a 200$ deposit and they were in and out the room all night

8

Deborah

3 mai 2025

·

A séjourné 1 nuit

The staff were very friendly and helpful. We needed help getting the tv on and the maintenance guy came immediately to fix it.

6

William

28 avr. 2025

·

A séjourné 2 nuits

The property is an older, clean motel with friendly staff. We were concerned that when we were leaving at 8:00 AM that the front doors were locked not allowing us to exit and the side doors also were also locked. The was no one at the front desk but there was a sign indicating that if we needed service to phone a suite to have a staff member respond. He told us that there was a button on the lock on the side door that would have allowed us to exit but no-one had shared this information with us at registration. I was concerned that this could have been a serious problem if there had been any emergency or a fire.

2

John

23 juil. 2025

·

A séjourné 1 nuit

called the property 15 times to tell them i would be late check in. would not answer phone. never got to stay had to sleep in rental car

2

Siyamthanda

16 oct. 2025

·

A séjourné 1 nuit

If I could give a zero star I would. I stayed here for a few nights. I paid a cash deposit at check-in and the owner didn't give it back. At checkout he kept giving me the run around and telling me he will pay within 5 minutes. A few days later I am getting stories today the manager stole my deposit.This is unacceptable behavior from a hotel. If you stay here you can experience the same thing. I will be filing a complaint about this.

10

james

2 janv. 2026

·

A séjourné 1 nuit

staff was great.It was actually the maintenance guy that was covering for the regular front desk.People to get time off for new year's . He was very helpful 5 stars

2

Heidi Jean

14 mars 2025

·

A séjourné 1 nuit

Arranged for late check in arrive at 11:25 pm called the number and extension on the lobby almost an hour later I gave up. I was freezing and went back to my car and made some calls to find some where else to stay. I have requested a refund.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Pratique pour les commerces et les restaurants et généralement calme, plusieurs clients le trouvant pratique pour couper les longs trajets entre les villes.

Avis de voyageur à ce sujet

10

Heidi Jean

20 mai 2024

·

A séjourné 2 nuits

Friendly and helpful staff . Quiet and safe stay .

8

Lawrence

29 juil. 2025

·

A séjourné 1 nuit

My rating isn't based on a comparison with top- of- the-line hotels that cost four times as much as this one because only an idiot would expect luxury accommodations at this price. For people who just want a cheap place to sleep for the night, this hotel serves the purpose just fine. It's in a convenient spot right as you come into town and close by the majority of Innisfail's businesses. It's an older building that could stand some renovation but the staff was friendly, the bed was comfortable and all was very quiet and peaceful so can't really ask for much more than that. Still, the fact that it is an older building exhibiting some wear and tear prevents me from awarding a full five stars which I feel would be deceptive.

8

Garry

12 août 2024

·

A séjourné 2 nuits

Great location, away from highway noise, and great amenities close by! Value priced and very helpful staff and management!

8

Shawn

6 sept. 2025

·

A séjourné 2 nuits

Quiet, staff was great. Close to amenities.

10

Mehretab

18 févr. 2023

·

A séjourné 1 nuit

Best hotel in town, located in convenient location, close to stores and restaurants. Always enjoyed this place.

10

Jd

29 août 2025

·

A séjourné 1 nuit

I had a really great stay at Travel Inn & Suites in Innisfail. The room was clean, comfortable, and quiet, and the staff was friendly and welcoming throughout my visit. The property felt safe and was conveniently located near shops and dining options. Overall, an excellent experience and I’d definitely stay here again.

8

Brian

21 mai 2023

·

A séjourné 1 nuit

quiet location

8

Gary

13 nov. 2023

·

A séjourné 1 nuit

Good economical place to stay to break up the drive from Edmonton to Calgary when needed.

8

Peggy

7 nov. 2025

·

A séjourné 1 nuit

Friendly staff, an older building, yet was clean & comfortable! Amenities like stores, shopping, restaurants are very close!

10

Zachary

16 juil. 2024

·

A séjourné 4 nuits

Stayed at this hotel for 4 nights for a getaway from home in BC. For the price, it was certainly a great choice. Easy access to a No Frills & a Shoppers Drug Martjust across an open grassy area near the hotel, and a walking distance (or <5 minute drive) from nearby fast food locations/restaurants. Overall, the room itself was decent. Not spectacular, but you get what you pay for (& I'm not particularly picky in general). Cleanliness was overall decent. Walls were a bit scuffed up from a chair hitting it due to the chair being located in a relatively tight corner (moved it cause I didn't want to cause anymore indentations when i sat down at the table). Noise was sometimes a little elevated at night (beyond 11 pm), but nothing that would've kept me awake. Overall, if I could give it 4.5, I would. Since that's not an option, I'll round it up to 5 stars.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

L'offre de petit-déjeuner et de café semble limitée ou indisponible, avec des mentions d'une salle de petit-déjeuner fermée, d'un café dans le hall d'entrée inégal et d'un manque de cafetière dans la chambre.

Avis de voyageur à ce sujet

10

George

18 août 2023

·

A séjourné 1 nuit

They don’t have coffee on the property the photos also show continental breakfast location it is closed

2

Michelle

27 août 2025

·

A séjourné 1 nuit

Dirty, run down, service with attitude, and slow, tiny room for breakfast with limited seating, we could not get breakfast either day because of the crowding, took the kids swimming, it was gross. I just read a review from 2 weeks ago that a woman found a bed bug, now I’m paranoid we brought them home without knowing it.

6

Michelle

14 août 2025

·

A séjourné 1 nuit

Very basic. Bed duvet was torn had holes in it. Carpet is sticky. Sheets are dark grey. Pillows are like a couch pillow. One towel dark grey. Fridge was not on. No coffee maker or hair dryer. You get what you paid for

8

Bette

18 août 2025

·

A séjourné 5 nuits

not a busy well used facility by travelling public, older facility needing and getting some upgrades. Some long stay residents. it was quiet and met our needs. Coffee maker would be nice.

8

Dave

3 avr. 2024

·

A séjourné 2 nuits

Coffee!?! Where\'s the coffee maker in the room? There was coffee out by the lobby, but there was NO CUPS, NO CREAM, and NO SUGAR!?! What kind of a "Good morning" is that?!?

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Résumé généré par l'IA basé sur les avis récents des voyageurs

di	lu	ma	me	je	ve	sa
1 $81	2	3 $91	4 $64	5 $72	6 $71	7 $131
8 $62	9 $102	10 $97	11	12 $63	13 $163	14 $152
15 $61	16 $62	17 $61	18 $62	19 $62	20 $71	21 $71
22 $61	23 $61	24 $61	25 $62	26 $62	27 $71	28
29 $62	30 $61

Coast Innisfail Hotel

À propos de cet établissement

Emplacement

Options de chambre

Chambre, 1 très grand lit

Chambre, 2 grands lits

Avis des voyageurs sur Coast Innisfail Hotel

Qui séjourne ici ?

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Dépôt de garantie

Bon à savoir

Suppléments facultatifs

Prix pour les dates à venir

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18 $80	19 $92	20 $92	21 $64	22 $97	23 $126	24 $63
25 $80	26	27	28 $97	29	30	31 $126