The stay started as a holiday from hell with the hotel putting us in a run-down worker's accommodation because they didn't have a room available. We were given our room the next day—a spacious room on the 2nd floor with a large bathroom and balcony. The staff were amazing, especially Ramazan/Rambo. They always have a smile on their face regardless of the endless hours they work. A bell at the reception will definitely help as it was unmanned most of time. Breakfast daily is a table service and from a selection of three options. Additional options can be ordered separately for a charge. The hotel offered us a free late checkout but our request to refund us for our first night was rejected, which we think is disappointing,to say the least.
The stay started as a holiday from hell with the hotel putting us in a run-down worker's accommodation because they didn't have a room available. We were given our room the next day—a spacious room on the 2nd floor with a large bathroom and balcony. The staff were amazing, especially Ramazan/Rambo. They always have a smile on their face regardless of the endless hours they work. A bell at the reception will definitely help as it was unmanned most of time. Breakfast daily is a table service and from a selection of three options. Additional options can be ordered separately for a charge. The hotel offered us a free late checkout but our request to refund us for our first night was rejected, which we think is disappointing,to say the least.