First time I saw in my life that in winter a hotel switch off the heating of the room. So once we entered to room it was cold as outside. When I asked about it to reception that room is cold they said engineer will come and solve it in 20 mins but actually this period became 2 hours… also there was no electricity in the room because of faulty in card system. Staff offered us an exchange room but the bed was half of the size of the room which was given to us. Therefore we refused to change the room. All problems are solved within 3 hours. Rooms are not very new, so the pictures are not giving the condition realistically. It’s quite in the center it’s the only plus that I can say.
First time I saw in my life that in winter a hotel switch off the heating of the room. So once we entered to room it was cold as outside. When I asked about it to reception that room is cold they said engineer will come and solve it in 20 mins but actually this period became 2 hours… also there was no electricity in the room because of faulty in card system. Staff offered us an exchange room but the bed was half of the size of the room which was given to us. Therefore we refused to change the room. All problems are solved within 3 hours. Rooms are not very new, so the pictures are not giving the condition realistically. It’s quite in the center it’s the only plus that I can say.