Portola Hotel & Spa
380 US$
/natt
Snitt för september
Välj datum för att se priser och tillgänglighet.
380 US$
/natt
Snitt för september
Genomsnittliga priser per månad
På Portola Hotel & Spa är priset per natt i genomsnitt 214 US$ under den billigaste månaden (december) och 517 US$ under den dyraste månaden (augusti), baserat på de senaste 12 månaderna.
| Månad | Genomsnittligt pris |
|---|---|
| januari | 243 US$ |
| februari | 339 US$ |
| mars | 292 US$ |
| april | 345 US$ |
| maj | 320 US$ |
| juni | 331 US$ |
| juli | 383 US$ |
| augusti | 517 US$ |
| september | 380 US$ |
| oktober | 303 US$ |
| november | 272 US$ |
| december | 214 US$ |
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sep. · 380 US$
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Dyrast: augusti (ca 517 US$)
Billigast: december (ca 214 US$)
Om detta boende
Koppla av på deras fullständiga spa, där du kan njuta av massage. Här har du bland annat tillgång till utomhuspool, fitnesscenter och hyrcyklar. Denna resort har även wi-fi mot en avgift, conciergetjänster och shopping på boendet.
Bekvämligheter
Koppla av på deras fullständiga spa, där du kan njuta av massage. Här har du bland annat tillgång till utomhuspool, fitnesscenter och hyrcyklar. Denna resort har även wi-fi mot en avgift, conciergetjänster och shopping på boendet.
Företagsfaciliteter
Gäster har tillgång till bland annat kemtvätt/tvättjänster, reception (öppen dygnet runt) och flerspråkig personal. Parkering (avgift tillkommer) erbjuds på plats.
Måltider
Låt väl smaka på Jacks Monterey, en av de 2 restauranger denna resort erbjuder. Slappna av med en god drink på en av boendets 2 barer/lounger. Frukost enligt egen beställning serveras dagligen mot en avgift från 06.30 till 10.30.
Rum
Känn dig som hemma i ett av de 379 luftkonditionerade rummen med kylskåp och LCD-tv. Sängen har bäddmadrass och sängtillbehör av högsta kvalitet. Kabel-tv står för underhållningen, medan fast internetanslutning och wi-fi erbjuds mot en tilläggsavgift. Privat badrum med badkar eller dusch, gratis toalettartiklar och hårtorkar.
Läge
Portola Hotel & Spa at Monterey Bay ligger centralt i Monterey, 4 min promenad från Fisherman's Wharf och 10 min från Monterey Bay. Denna resort med spa ligger 1,2 km från Cannery Row och 3,1 km från Monterey Bay Aquarium.
Vad finns i närheten
Monterey Convention Center(0.1 miles)
Maritima museet(0.1 miles)
Monterey State Historic Park(0.1 miles)
Monterey Pines Golf Club(0.1 miles)
Pacific House Museum(0.1 miles)
Golden State Theatre(0.1 miles)
California's First Theatre(0.2 miles)
Old Custom House(0.2 miles)
Fisherman's Wharf(0.2 miles)
Perry House(0.3 miles)
Cooper-Molera Adobe(0.3 miles)
Waterfront(0.3 miles)
Colton Hall Museum(0.4 miles)
Monterey State Beach(0.5 miles)
Munras Avenue(0.5 miles)
Monterey, CA (MRY-Monterey Peninsula)(3.4 miles)
Salinas, Kalifornien (SNS-Salinas Municipal)(21.1 miles)
Watsonville, CA (WVI-Watsonville Municipal)(29 miles)
Parkering
Restaurang
Pool
Rökfria rum
Parkeringsservice
Kemtvätt
Läge
Two Portola Plaza, Downtown Monterey, Monterey, Kalifornien, USA
Monterey Convention Center (0.1 miles)
Maritima museet (0.1 miles)
Monterey State Historic Park (0.1 miles)
Monterey Pines Golf Club (0.1 miles)
Pacific House Museum (0.1 miles)
Golden State Theatre (0.1 miles)
Rumsalternativ
6
Rum - 2 queensize-sängar - tillgänglighetsanpassat (Portola)
Information om rummet
2 Stora Dubbelsängar
Sovplats 4
342 ft²
LuftkonditioneringUppvärmningKylskåp
1
Rum - 1 kingsize-säng - tillgänglighetsanpassat (Portola)
Information om rummet
1 Extra Stor Dubbelsäng
Sovplats 3
LuftkonditioneringUppvärmningKylskåp
8
Rum - 1 kingsize-säng - tillgänglighetsanpassat (Courtyard)
Information om rummet
1 Extra Stor Dubbelsäng
Sovplats 3
LuftkonditioneringUppvärmningKylskåp
6
Rum - 1 kingsize-säng (Portola)
Information om rummet
1 Extra Stor Dubbelsäng
Sovplats 2
342 ft²
LuftkonditioneringUppvärmningKylskåp
7
Rum - 2 queensize-sängar (Partial Harbor View)
Information om rummet
2 Stora Dubbelsängar
Sovplats 4
342 ft²
LuftkonditioneringUppvärmningKylskåp
5
Rum - 2 queensize-sängar (Portola)
Information om rummet
2 Stora Dubbelsängar
Sovplats 4
342 ft²
LuftkonditioneringUppvärmningKylskåp
6
Rum - 2 queensize-sängar (Courtyard)
Information om rummet
2 Stora Dubbelsängar
Sovplats 4
342 ft²
LuftkonditioneringUppvärmningKylskåp
6
Rum - 1 kingsize-säng (Partial Harbor View)
Information om rummet
1 Extra Stor Dubbelsäng
Sovplats 3
342 ft²
LuftkonditioneringUppvärmningKylskåp
6
Rum - 1 kingsize-säng (Courtyard)
Information om rummet
1 Extra Stor Dubbelsäng
Sovplats 3
342 ft²
LuftkonditioneringUppvärmningKylskåp
8
Rum - 1 kingsize-säng - tillgänglighetsanpassat - utsikt mot hamnen (Partial)
Information om rummet
1 Extra Stor Dubbelsäng
Sovplats 3
LuftkonditioneringUppvärmningKylskåp
Gästrecensioner
8.7
Fantastiskt
Baserat på 3 650 verifierade recensioner
Vem bor här?
Företag
12%
Par
40%
Familj
36%
Grupper
8%
Ensamresande
2%
Vad gäster tycker
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
I många recensioner av Portola Hotel & Spa berömmer resenärer dess centrala läge med gångavstånd till Fisherman’s Wharf, generellt rena och bekväma rum, samt vänlig service. Å andra sidan noteras återkommande nackdelar som avgift för parkering, enstaka störande ljud, daterade rum och varierande städning.
Läs merVar detta till hjälp?
Vad gäster tycker
I många recensioner av Portola Hotel & Spa berömmer resenärer dess centrala läge med gångavstånd till Fisherman’s Wharf, generellt rena och bekväma rum, samt vänlig service. Å andra sidan noteras återkommande nackdelar som avgift för parkering, enstaka störande ljud, daterade rum och varierande städning.
Resenärer lyfter fram hundvänliga policyer och praktiska alternativ på plats som Jack’s restaurang, en pub och ett bageri, ett spa och ett välutrustat gym. Poolen och bubbelbadet ligger dock i en separat byggnad och kan kännas små. Andra praktiska problem inkluderar opålitlig eller begränsad laddning för elbilar och periodvis stora evenemang som gör att hotellet känns fullsatt. Sammanfattningsvis passar Portola Hotel & Spa resenärer som söker en central och välutrustad bas i Monterey bättre än de som vill ha en lugn, semesterortsliknande upplevelse.
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Faciliteter
Restauranger och bar på plats, ett bageri, spa och ett välutrustat gym får beröm. Poolen och bubbelbadet ligger på andra sidan gatan och kan kännas små; parkering är avgiftsbelagd och laddning för elbilar kan vara begränsad eller opålitlig.
Relaterade gästrecensioner
10
Eric
12 maj 2025
·
Stannade 3 nätter
Excellent mother's day weekend stay. Easy to get downtown and to whale watching. Easy parking. Excellent staff and food service. Felt like a resort. Nice spa and gym. Thoroughly enjoyed our stay
Excellent mother's day weekend stay. Easy to get downtown and to whale watching. Easy parking. Excellent staff and food service. Felt like a resort. Nice spa and gym. Thoroughly enjoyed our stay
4
Ekaterina
3 aug. 2025
·
Stannade 1 natt
We returned to this hotel because we had a great experience in the past. Sadly, this time was the opposite. The room was noticeably worse, old, poorly maintained, and facing a noisy road. We barely slept due to constant traffic noise. The jacuzzi and swimming pool were also disappointing. Both are outdated and require guests to go outside and cross the road to access them, which was inconvenient and not clearly stated in advance. To make matters worse, the hotel double charged us both times, despite the booking being made through Expedia. Thankfully, the staff was helpful in addressing the issue, but it was still frustrating to go through the same problem again. Overall, this stay was well below expectations. We would not stay again or recommend it.
We returned to this hotel because we had a great experience in the past. Sadly, this time was the opposite. The room was noticeably worse, old, poorly maintained, and facing a noisy road. We barely slept due to constant traffic noise. The jacuzzi and swimming pool were also disappointing. Both are outdated and require guests to go outside and cross the road to access them, which was inconvenient and not clearly stated in advance. To make matters worse, the hotel double charged us both times, despite the booking being made through Expedia. Thankfully, the staff was helpful in addressing the issue, but it was still frustrating to go through the same problem again. Overall, this stay was well below expectations. We would not stay again or recommend it.
8
Brian or Danielle
18 feb. 2025
·
Stannade 1 natt
Beautiful lobby. Staff friendly and helpful. Nice restaurant and bar. Pool is in a different building which is a little inconvenient. Hot tub good size and pool not to deep; good for kids. Did not utilize the spa. Room was good size, a couple markings on the wall. Shutters don’t kee the morning light out as well as drapes. Also felt like I could hear the other rooms easier than at other hotels. Went to bar around 950 but they said they close at 10 so went went out for drink. Came back at 1045 and people were still in the bar area. Hmmm. Great location and can walk everywhere.
Beautiful lobby. Staff friendly and helpful. Nice restaurant and bar. Pool is in a different building which is a little inconvenient. Hot tub good size and pool not to deep; good for kids. Did not utilize the spa. Room was good size, a couple markings on the wall. Shutters don’t kee the morning light out as well as drapes. Also felt like I could hear the other rooms easier than at other hotels. Went to bar around 950 but they said they close at 10 so went went out for drink. Came back at 1045 and people were still in the bar area. Hmmm. Great location and can walk everywhere.
10
Donna
10 juni 2025
·
Stannade 1 natt
Great hotel and in walking distance of shops, restaurants. Lovely pool and hot tub too.
Great hotel and in walking distance of shops, restaurants. Lovely pool and hot tub too.
8
Sadaf
11 juli 2025
·
Stannade 3 nätter
Portola is a nice property within walking distance to the harbor and great restaurants. The only issue we had at this hotel was that the staff and service were very slow. We stayed there during the 4th of July holiday weekend. I understand it’s a busy time, but these are the times when you should prepare in advance to accommodate the guests. I called the reception a couple of times to order in-room breakfast. I never got a straight answer and couldn’t order in-room service. We also waited about an hour for their bell team to come to our room to pick up our luggage on the last day of our stay. The restaurant at the hotel, Jacks Monterey, has a great menu and great staff.
Portola is a nice property within walking distance to the harbor and great restaurants. The only issue we had at this hotel was that the staff and service were very slow. We stayed there during the 4th of July holiday weekend. I understand it’s a busy time, but these are the times when you should prepare in advance to accommodate the guests. I called the reception a couple of times to order in-room breakfast. I never got a straight answer and couldn’t order in-room service. We also waited about an hour for their bell team to come to our room to pick up our luggage on the last day of our stay. The restaurant at the hotel, Jacks Monterey, has a great menu and great staff.
10
Susan
22 juni 2025
·
Stannade 2 nätter
The gym equipment are exceptional. The linens and towels are very comfortable. I also appreciated the firm pillow, which made for a good night's sleep.
The gym equipment are exceptional. The linens and towels are very comfortable. I also appreciated the firm pillow, which made for a good night's sleep.
10
Martha
21 jan. 2025
·
Stannade 1 natt
Wished I had spent more time here! The place is absolutely beautiful. Restaurant inside was delicious and I loved the little bakery inside the hotel too! I was able to check in early, and valet parking staff were very quick and efficient. Fitness center was very nice and clean. I also loved that it was super close to alot of restaurants. Will definitely be coming back and even brining my dog since they’re very dog friendly so that’s a plus!
Wished I had spent more time here! The place is absolutely beautiful. Restaurant inside was delicious and I loved the little bakery inside the hotel too! I was able to check in early, and valet parking staff were very quick and efficient. Fitness center was very nice and clean. I also loved that it was super close to alot of restaurants. Will definitely be coming back and even brining my dog since they’re very dog friendly so that’s a plus!
2
Glenn
30 nov. 2025
·
Stannade 2 nätter
Pool was not heated despite us calling the day before to confirm if it was. We booked and paid a premium rate for a heated pool that had been switched off for maintenance.
Pool was not heated despite us calling the day before to confirm if it was. We booked and paid a premium rate for a heated pool that had been switched off for maintenance.
10
Amber
8 jan. 2025
·
Stannade 1 natt
The property was great, very clean. It was crowded for NYE but the elevator systems worked great, didn’t have to wait too long at all if ever. Parking was easy, a bit far, as the property is so huge. Overall great and would recommend. Only downside is no room service for food. Portola Hotel and Spa was very enjoyable.
The property was great, very clean. It was crowded for NYE but the elevator systems worked great, didn’t have to wait too long at all if ever. Parking was easy, a bit far, as the property is so huge. Overall great and would recommend. Only downside is no room service for food. Portola Hotel and Spa was very enjoyable.
10
Sheryl
22 juli 2025
·
Stannade 2 nätter
Very large and open hotel with great fitness center in separate building next door. Room was clean and nice. Food was good too.
Very large and open hotel with great fitness center in separate building next door. Room was clean and nice. Food was good too.
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AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Renlighet
Många gäster rapporterar rena och välskötta rum och allmänna utrymmen, men det förekommer återkommande klagomål på missad städning, dammiga eller smutsiga föremål, fläckar och enstaka myror.
Relaterade gästrecensioner
2
Craig
12 apr. 2025
·
Stannade 3 nätter
Didn’t clean the room. You must request room cleaning, as they claim this is to save the environment. Really it saves a lot in costs for the hotel, even after requesting our room to be cleaned it wasn’t. Not what you expect for a hotel of this price
Didn’t clean the room. You must request room cleaning, as they claim this is to save the environment. Really it saves a lot in costs for the hotel, even after requesting our room to be cleaned it wasn’t. Not what you expect for a hotel of this price
4
Christian
15 juni 2025
·
Stannade 1 natt
Way over priced. Stained sheets
Way over priced. Stained sheets
10
Ellen
1 nov. 2025
·
Stannade 1 natt
The room was spotless and very comfortable. All staff were friendly and welcoming and helpful.
The room was spotless and very comfortable. All staff were friendly and welcoming and helpful.
10
Matthew
26 nov. 2025
·
Stannade 2 nätter
Clean room, good location, pretty lobby
Clean room, good location, pretty lobby
4
Taraneh
6 aug. 2025
·
Stannade 1 natt
The property is noisy, the bed sheets were dirty, the shower can be nicer and cleaner! Everything is dated. I saw ants in the room. Will never come back .
The property is noisy, the bed sheets were dirty, the shower can be nicer and cleaner! Everything is dated. I saw ants in the room. Will never come back .
2
Michael
14 juli 2025
·
Stannade 1 natt
Blood on carpet
Blood on carpet
6
Danielle
16 juni 2025
·
Stannade 2 nätter
Property and location is nice. Rooms are small, outdated and unfortunately our room was dirty upon arrival. Crumbs and food all over the floor in the room.
Property and location is nice. Rooms are small, outdated and unfortunately our room was dirty upon arrival. Crumbs and food all over the floor in the room.
10
gloria
30 nov. 2025
·
Stannade 2 nätter
Room was very clean, spacious and had a great harbor view. The staff at the Portola were friendly and professional. Jacks restaurant was a wonderful place to eat dinner and breakfast. We will be back again!
Room was very clean, spacious and had a great harbor view. The staff at the Portola were friendly and professional. Jacks restaurant was a wonderful place to eat dinner and breakfast. We will be back again!
6
Irene
15 jan. 2025
·
Stannade 5 nätter
We have stayed at Portola Hotel several times over the years. You can see how the property condition is slowly getting worse. This time our bathroom sink faucet wasn’t working so we had no hot water flow and they had to fix it while we were there. Day two of our stay we had an ants invasion (we had a room with a patio) but did ask to be moved because we didn’t have time to deal with that. Otherwise, this hotel is in a great location with the cutest lobby and friendly and helpful staff.
We have stayed at Portola Hotel several times over the years. You can see how the property condition is slowly getting worse. This time our bathroom sink faucet wasn’t working so we had no hot water flow and they had to fix it while we were there. Day two of our stay we had an ants invasion (we had a room with a patio) but did ask to be moved because we didn’t have time to deal with that. Otherwise, this hotel is in a great location with the cutest lobby and friendly and helpful staff.
6
Cathy
29 juni 2025
·
Stannade 1 natt
We read that this hotel was family friendly and were excited! We booked 2 rooms for the grandparents, us and the kids. I called a few days ahead to ask about parking earlier in the day before check-in, requesting a crib and connecting rooms. When we arrived, the hotel parking entrance was blocked due to a morning event. I tried calling the hotel but no one picked up and the cop directing traffic said there was no way in or out. It would have been nice to get a heads up from the staff when we called earlier in the week that there was a morning event and to provide alternative parking options. Luckily we saw a parking garage nearby that we paid for and later moved to Portola and paid for that. When we checked in, the staff said we had connecting rooms as requested but upon getting to our rooms, they were not connected. I called guest services and the manager picked up, reviewed and apologized that they don’t have any available. They should have just said that in the beginning. Not a big deal. At check in, they didn’t see a crib requested so they put in a request. When we got to our room, it was there. However someone came to our room later with another crib. For cleanliness, we noticed the glasses, mugs and Keurig machine were dusty. There were also two small flies in our room at the desk and one of the hand towels in the bathroom had a dead ant. We also had three bath towels when they knew we had two children. It’s nice but the communication and cleanliness needs work.
We read that this hotel was family friendly and were excited! We booked 2 rooms for the grandparents, us and the kids. I called a few days ahead to ask about parking earlier in the day before check-in, requesting a crib and connecting rooms. When we arrived, the hotel parking entrance was blocked due to a morning event. I tried calling the hotel but no one picked up and the cop directing traffic said there was no way in or out. It would have been nice to get a heads up from the staff when we called earlier in the week that there was a morning event and to provide alternative parking options. Luckily we saw a parking garage nearby that we paid for and later moved to Portola and paid for that. When we checked in, the staff said we had connecting rooms as requested but upon getting to our rooms, they were not connected. I called guest services and the manager picked up, reviewed and apologized that they don’t have any available. They should have just said that in the beginning. Not a big deal. At check in, they didn’t see a crib requested so they put in a request. When we got to our room, it was there. However someone came to our room later with another crib. For cleanliness, we noticed the glasses, mugs and Keurig machine were dusty. There were also two small flies in our room at the desk and one of the hand towels in the bathroom had a dead ant. We also had three bath towels when they knew we had two children. It’s nice but the communication and cleanliness needs work.
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AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Rum
Rummen är ofta rymliga och bekväma, med viss utsikt över hamnen och balkonger, men flera recensioner nämner ljudisolering, daterad eller enkel inredning på sina ställen, obekväma kuddar, problem med temperaturkontroll eller vattentryck, samt enstaka problem med Wi-Fi stabiliteten.
Relaterade gästrecensioner
6
Vanessa
9 juli 2025
·
Stannade 2 nätter
Hotel is tired and many of the rooms need to be renovated. Partial harbor views are very limited.
Hotel is tired and many of the rooms need to be renovated. Partial harbor views are very limited.
8
Amanda
20 okt. 2025
·
Stannade 1 natt
Clean & new, but traveling with an toddler room location was not great. A heads up the room was over a bar that had karaoke till almost eleven would have been good to know. We did not sleep very well.
Clean & new, but traveling with an toddler room location was not great. A heads up the room was over a bar that had karaoke till almost eleven would have been good to know. We did not sleep very well.
8
Latasha
15 nov. 2025
·
Stannade 2 nätter
Enjoyed my stay. Room was nice, bed was comfy (minus the pillows). Great location walking distance to everything. Only downfall were no charging stations for non tesla vehicles when i was told there were.
Enjoyed my stay. Room was nice, bed was comfy (minus the pillows). Great location walking distance to everything. Only downfall were no charging stations for non tesla vehicles when i was told there were.
6
sypher
20 sep. 2025
·
Stannade 3 nätter
Experienced lights flickering, really loud AC units, poor sound proof walls, loud door shutting sounds when closing, tv guide does not match channel, and lack of lights in the room. The good was that the room was spacious. Overall probably not worth the price of the stay compare to other competing hotels in the area.
Experienced lights flickering, really loud AC units, poor sound proof walls, loud door shutting sounds when closing, tv guide does not match channel, and lack of lights in the room. The good was that the room was spacious. Overall probably not worth the price of the stay compare to other competing hotels in the area.
10
Chuong
3 juni 2025
·
Stannade 4 nätter
Positive: beautiful property and room. room is quiet, comfortable, and clean. great location. Negative: water pressure for shower is weak.
Positive: beautiful property and room. room is quiet, comfortable, and clean. great location. Negative: water pressure for shower is weak.
6
Francesca
28 okt. 2025
·
Stannade 2 nätter
Location was good, noise was an issue. Doors slamming outside my room form 7-11 am.
Location was good, noise was an issue. Doors slamming outside my room form 7-11 am.
10
Jeffrey
25 okt. 2025
·
Stannade 1 natt
Quick overnighter after a long day if golf. The hotel is a maze. Don't get caught without your room key or you'll be stuck between buildings, as we were. Valet and front desk were friendly and efficient. Room reserved was a king bed, room we received had 2 doubles. Weird sleeping in separate beds if I could've slept. Beds and pillows are long past needing replacement . Had to use 4 pillows to raise my head off the mattress, which had a crown to it- there was a high spot so I rolled off to one side or the other. I couldn't physically be in the middle of the smaller bed. Bathroom was nice clean and modern. Water pressure was the highlight! I'd stay here again with Starbucks just across the street.
Quick overnighter after a long day if golf. The hotel is a maze. Don't get caught without your room key or you'll be stuck between buildings, as we were. Valet and front desk were friendly and efficient. Room reserved was a king bed, room we received had 2 doubles. Weird sleeping in separate beds if I could've slept. Beds and pillows are long past needing replacement . Had to use 4 pillows to raise my head off the mattress, which had a crown to it- there was a high spot so I rolled off to one side or the other. I couldn't physically be in the middle of the smaller bed. Bathroom was nice clean and modern. Water pressure was the highlight! I'd stay here again with Starbucks just across the street.
10
Tia
4 juni 2025
·
Stannade 1 natt
Lovely hotel and nice area. Our only issue was that the internet was terrible, but besides that we enjoyed everything! Easy walk to the port as well
Lovely hotel and nice area. Our only issue was that the internet was terrible, but besides that we enjoyed everything! Easy walk to the port as well
8
Tammy
3 aug. 2025
·
Stannade 1 natt
Our room did not have air conditioner. There was a wall mounted unit/fan with no thermostat that did not work. They had windows propped open instead. And the street noise and people walking by were loud. Our room on our last visit had air conditioner with a thermostat.
Our room did not have air conditioner. There was a wall mounted unit/fan with no thermostat that did not work. They had windows propped open instead. And the street noise and people walking by were loud. Our room on our last visit had air conditioner with a thermostat.
8
Don
11 mars 2025
·
Stannade 4 nätter
Check-In was very quick. The Hotel has GREAT elevators and is well laid-out. The internet connectivity, however, was VERY POOR and INTERMITTENT and although I was willing to pay a premium for better service, it didn't seem to be available. Complaining to the generally friendly folks at the front desk didn't help much.
Check-In was very quick. The Hotel has GREAT elevators and is well laid-out. The internet connectivity, however, was VERY POOR and INTERMITTENT and although I was willing to pay a premium for better service, it didn't seem to be available. Complaining to the generally friendly folks at the front desk didn't help much.
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AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Service
Personalen beskrivs genomgående som vänlig, välkomnande och hjälpsam inom parkering, reception och städning. Under högsäsong rapporterar gäster långsam eller okänslig service, incheckningsförseningar och enstaka attitydproblem.
Relaterade gästrecensioner
2
katherine
11 aug. 2025
·
Stannade 1 natt
Upon arrival, we saw that the hotel advertised EV charging. However, nothing indicated that it wasn’t complimentary. Most hotels include it for guests, so this felt like poor marketing — but that wasn’t even our main concern. The real issue began at midnight. I was woken up by a loud party. I called the front desk multiple times, but no one answered. I went downstairs, and there was no staff on site. It wasn’t until I called Hotels.com and spoke with a wonderful agent that the hotel finally answered. By then, it was 1:00 AM, and the noise from the family was still going strong. The front desk said they would send security. By 1:30 AM, the party was still loud. I went downstairs again to speak directly with the front desk and the manager. Neither showed much empathy, and security didn’t even know which room the noise was coming from. I had asked for a room change earlier but was told none were available. Suddenly, since they couldn’t identify the source of the noise, they decided to check for other rooms and then offered to move us. At 2:00 AM, we were finally settled into a new room — which was uncomfortably warm at 74°F. This entire experience was a nightmare. Stay away from this hotel.
Upon arrival, we saw that the hotel advertised EV charging. However, nothing indicated that it wasn’t complimentary. Most hotels include it for guests, so this felt like poor marketing — but that wasn’t even our main concern. The real issue began at midnight. I was woken up by a loud party. I called the front desk multiple times, but no one answered. I went downstairs, and there was no staff on site. It wasn’t until I called Hotels.com and spoke with a wonderful agent that the hotel finally answered. By then, it was 1:00 AM, and the noise from the family was still going strong. The front desk said they would send security. By 1:30 AM, the party was still loud. I went downstairs again to speak directly with the front desk and the manager. Neither showed much empathy, and security didn’t even know which room the noise was coming from. I had asked for a room change earlier but was told none were available. Suddenly, since they couldn’t identify the source of the noise, they decided to check for other rooms and then offered to move us. At 2:00 AM, we were finally settled into a new room — which was uncomfortably warm at 74°F. This entire experience was a nightmare. Stay away from this hotel.
2
JUNHEE
21 apr. 2025
·
Stannade 1 natt
The front desk guy, his name was Christian or Christiano and it looks like he hate to work in there. He helped my check-in and his attitude and expression were really unkind and very unprofessional. I went to so many hotels in the U.S. and it was the worst check-in service I have ever seen. His facial expression and the way of speaking to customer were awful. Other staffs were so kind and room was clean. Everything was fine except his worst service.
The front desk guy, his name was Christian or Christiano and it looks like he hate to work in there. He helped my check-in and his attitude and expression were really unkind and very unprofessional. I went to so many hotels in the U.S. and it was the worst check-in service I have ever seen. His facial expression and the way of speaking to customer were awful. Other staffs were so kind and room was clean. Everything was fine except his worst service.
4
Cheryl
9 aug. 2025
·
Stannade 1 natt
The rooms were not ready when wet arrived we had 3 toddlers and two rooms and waited over a half hour for the 2nd room to become available. The staff was not that concerned that the rooms were not ready. Will probably not return.
The rooms were not ready when wet arrived we had 3 toddlers and two rooms and waited over a half hour for the 2nd room to become available. The staff was not that concerned that the rooms were not ready. Will probably not return.
10
Lori
20 sep. 2025
·
Stannade 1 natt
Checking in- incredibly friendly and warm staff. Offered an upgrade, which was super nice. Lobby is beautiful, restaurants are great. The best dog friendly hotel we’ve ever stayed. Would definitely recommend to others!
Checking in- incredibly friendly and warm staff. Offered an upgrade, which was super nice. Lobby is beautiful, restaurants are great. The best dog friendly hotel we’ve ever stayed. Would definitely recommend to others!
10
Pallavi
18 sep. 2025
·
Stannade 2 nätter
This is our 4th time staying here. This is a very family friendly hotel. Everything is nearby and in walking distance. You can walk to the pier or to the beach. Only This time our AC was a little bit noisy at night and they gave us two tower fans. They also checked it and cleaned it. The staff is very helpful and friendly.
This is our 4th time staying here. This is a very family friendly hotel. Everything is nearby and in walking distance. You can walk to the pier or to the beach. Only This time our AC was a little bit noisy at night and they gave us two tower fans. They also checked it and cleaned it. The staff is very helpful and friendly.
4
Massimo
30 mars 2025
·
Stannade 1 natt
Long lines to check in, then the door would not work and we had to call and wait for help. Overall the management could put more people to handle check ins, one person is clearly not sufficient when a long line forms in front of the check in desk
Long lines to check in, then the door would not work and we had to call and wait for help. Overall the management could put more people to handle check ins, one person is clearly not sufficient when a long line forms in front of the check in desk
10
Agnetha
2 sep. 2025
·
Stannade 2 nätter
Overall my stay was great! Walking distance to the beach and to many shops and restaurants. We did have an incident where a creepy man followed me into the elevator and up to the floor where my room was. I called security and they were all over it. They made me feel safe and kept me aware if the situation. In the end we had a great time. Thank you for keeping your guests safe!
Overall my stay was great! Walking distance to the beach and to many shops and restaurants. We did have an incident where a creepy man followed me into the elevator and up to the floor where my room was. I called security and they were all over it. They made me feel safe and kept me aware if the situation. In the end we had a great time. Thank you for keeping your guests safe!
10
Adrianna
25 aug. 2025
·
Stannade 1 natt
The place is beautiful and clean. Parking situation wasn’t difficult and definitely kid friendly, I requested a play pen for my 7 month old and they delivered it with no issues. We love a place that has amenities for the kiddos.
The place is beautiful and clean. Parking situation wasn’t difficult and definitely kid friendly, I requested a play pen for my 7 month old and they delivered it with no issues. We love a place that has amenities for the kiddos.
10
gloria
30 nov. 2025
·
Stannade 2 nätter
Room was very clean, spacious and had a great harbor view. The staff at the Portola were friendly and professional. Jacks restaurant was a wonderful place to eat dinner and breakfast. We will be back again!
Room was very clean, spacious and had a great harbor view. The staff at the Portola were friendly and professional. Jacks restaurant was a wonderful place to eat dinner and breakfast. We will be back again!
2
Fabi
3 sep. 2025
·
Stannade 1 natt
Do not book here or with hotels.com. After making a reservation, being charged and confirmed, we were turned away due to over booking.
Do not book here or with hotels.com. After making a reservation, being charged and confirmed, we were turned away due to over booking.
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Läge
Det centrala, gångvänliga läget intill Fisherman’s Wharf och centrum beröms genomgående, med enkel tillgång till Cannery Row, akvariet, butiker och restauranger.
Relaterade gästrecensioner
10
Sharon
9 juli 2025
·
Stannade 6 nätter
The location is the best, and it's very comfortable. There were a few minor issues with the bathroom (e.g. shower leak.) The parking is convenient but costs extra; overall it is expensive, but worth splurging.
The location is the best, and it's very comfortable. There were a few minor issues with the bathroom (e.g. shower leak.) The parking is convenient but costs extra; overall it is expensive, but worth splurging.
10
Julie
2 sep. 2025
·
Stannade 2 nätter
Great location and excellent hotel We’ll be back
Great location and excellent hotel We’ll be back
10
Terry
1 sep. 2025
·
Stannade 1 natt
great location
great location
10
Brian
10 aug. 2025
·
Stannade 3 nätter
Great location near good restaurants and Coffee . We only used our car going to Carmel,whick is super close.
Great location near good restaurants and Coffee . We only used our car going to Carmel,whick is super close.
10
Jay
31 aug. 2025
·
Stannade 2 nätter
This is a lovely property- in the middle of the action in Monterey. We were able to walk to the Aquarium, the wharf, and downtown. The lobby is a great place to hang out and for what you get the price is competetive.
This is a lovely property- in the middle of the action in Monterey. We were able to walk to the Aquarium, the wharf, and downtown. The lobby is a great place to hang out and for what you get the price is competetive.
10
Melayna
31 aug. 2025
·
Stannade 2 nätter
This project is in the perfect location. It is right by the Fisherman’s Wharf. I would definitely stay there again.
This project is in the perfect location. It is right by the Fisherman’s Wharf. I would definitely stay there again.
10
Tatyana
15 feb. 2025
·
Stannade 1 natt
Location is great off of old fisherman’s warf where whale tours depart. Would stay here again. Had a nice stay. I enjoyed the restaurant on site as well as the cafe-bakery. Crepes, bike rides, pleanty of souvenir shops close by, restaurant options all a short walk away.
Location is great off of old fisherman’s warf where whale tours depart. Would stay here again. Had a nice stay. I enjoyed the restaurant on site as well as the cafe-bakery. Crepes, bike rides, pleanty of souvenir shops close by, restaurant options all a short walk away.
10
Charlotte
12 maj 2025
·
Stannade 3 nätter
Location is perfect!
Location is perfect!
10
Geri
2 juni 2025
·
Stannade 2 nätter
Comfortable, clean, great location, walkable to all the sites we wanted to see.
Comfortable, clean, great location, walkable to all the sites we wanted to see.
10
Elena
16 mars 2025
·
Stannade 2 nätter
Great location
Great location
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Måltider
Maten på plats och baren är bekväma och generellt uppskattade, särskilt frukosten på Jack’s och lobbyalternativen. Priserna kan vara höga och servicen ibland långsam; rumsbeställning är inte tillgänglig.
Relaterade gästrecensioner
4
Veronica
19 okt. 2025
·
Stannade 1 natt
The hotel restaurant was below mediocre due to selection and service. The majority of the servers don’t speak basic English and do t understand simple questions about the menu. VERY FRUSTRATING!
The hotel restaurant was below mediocre due to selection and service. The majority of the servers don’t speak basic English and do t understand simple questions about the menu. VERY FRUSTRATING!
8
Liz
3 jan. 2025
·
Stannade 3 nätter
We stayed three nights from 12/23-12/26. The rooms were good. Our group of six people (three rooms) reserved for the Christmas Buffet, which was definitely overpriced for the price of $89 per person. Food was cold, and not very many options. More cafeteria style than an opulent buffet as advertised. All of us were extremely disappointed with the quality of the food and the cold ambiance of the room.
We stayed three nights from 12/23-12/26. The rooms were good. Our group of six people (three rooms) reserved for the Christmas Buffet, which was definitely overpriced for the price of $89 per person. Food was cold, and not very many options. More cafeteria style than an opulent buffet as advertised. All of us were extremely disappointed with the quality of the food and the cold ambiance of the room.
10
William
14 juli 2025
·
Stannade 2 nätter
Good central location, great on site bar and restaurant.
Good central location, great on site bar and restaurant.
8
Sadaf
11 juli 2025
·
Stannade 3 nätter
Portola is a nice property within walking distance to the harbor and great restaurants. The only issue we had at this hotel was that the staff and service were very slow. We stayed there during the 4th of July holiday weekend. I understand it’s a busy time, but these are the times when you should prepare in advance to accommodate the guests. I called the reception a couple of times to order in-room breakfast. I never got a straight answer and couldn’t order in-room service. We also waited about an hour for their bell team to come to our room to pick up our luggage on the last day of our stay. The restaurant at the hotel, Jacks Monterey, has a great menu and great staff.
Portola is a nice property within walking distance to the harbor and great restaurants. The only issue we had at this hotel was that the staff and service were very slow. We stayed there during the 4th of July holiday weekend. I understand it’s a busy time, but these are the times when you should prepare in advance to accommodate the guests. I called the reception a couple of times to order in-room breakfast. I never got a straight answer and couldn’t order in-room service. We also waited about an hour for their bell team to come to our room to pick up our luggage on the last day of our stay. The restaurant at the hotel, Jacks Monterey, has a great menu and great staff.
10
Mary
18 maj 2025
·
Stannade 2 nätter
Make sure you see Josh and Antonio at Jack’s restaurant!! Waaaay above and beyond!!
Make sure you see Josh and Antonio at Jack’s restaurant!! Waaaay above and beyond!!
8
Sheri
15 aug. 2025
·
Stannade 1 natt
I did not get the partial view that I expected. A bit basic for the price paid, no room service
I did not get the partial view that I expected. A bit basic for the price paid, no room service
10
Martha
21 jan. 2025
·
Stannade 1 natt
Wished I had spent more time here! The place is absolutely beautiful. Restaurant inside was delicious and I loved the little bakery inside the hotel too! I was able to check in early, and valet parking staff were very quick and efficient. Fitness center was very nice and clean. I also loved that it was super close to alot of restaurants. Will definitely be coming back and even brining my dog since they’re very dog friendly so that’s a plus!
Wished I had spent more time here! The place is absolutely beautiful. Restaurant inside was delicious and I loved the little bakery inside the hotel too! I was able to check in early, and valet parking staff were very quick and efficient. Fitness center was very nice and clean. I also loved that it was super close to alot of restaurants. Will definitely be coming back and even brining my dog since they’re very dog friendly so that’s a plus!
10
Dia
20 apr. 2025
·
Stannade 2 nätter
Beautiful hotel in a really great location. It’s a little more on the pricer side, but you are paying for the location. We loved being able to just walk around from our hotel. There’s a restaurant located inside the hotel. We ate there for dinner one night, and was surprised at how tasty our meal was. Would definitely stay here again.
Beautiful hotel in a really great location. It’s a little more on the pricer side, but you are paying for the location. We loved being able to just walk around from our hotel. There’s a restaurant located inside the hotel. We ate there for dinner one night, and was surprised at how tasty our meal was. Would definitely stay here again.
10
gloria
30 nov. 2025
·
Stannade 2 nätter
Room was very clean, spacious and had a great harbor view. The staff at the Portola were friendly and professional. Jacks restaurant was a wonderful place to eat dinner and breakfast. We will be back again!
Room was very clean, spacious and had a great harbor view. The staff at the Portola were friendly and professional. Jacks restaurant was a wonderful place to eat dinner and breakfast. We will be back again!
8
Meggin
6 okt. 2025
·
Stannade 2 nätter
Great location to walk to fisherman’s wharf, cannery row and Alvarado street bars and restaurants. Delicious and fresh breakfast in hotel. Great for a weekend getaway!
Great location to walk to fisherman’s wharf, cannery row and Alvarado street bars and restaurants. Delicious and fresh breakfast in hotel. Great for a weekend getaway!
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
10
Maggan
5 mars 2025
·
Stannade 2 nätter
Mkt fint hotell och rent och snyggt. Var på massage och massören( Melani) var väldigt duktig
Mkt fint hotell och rent och snyggt. Var på massage och massören( Melani) var väldigt duktig
10
Pierre
för 2 veckor sedan
·
Stannade 2 nätter
Great stay!!! Amazing room and service with outstanding location and restaurant/ staff.
Great stay!!! Amazing room and service with outstanding location and restaurant/ staff.
10
Armon
för 2 veckor sedan
·
Stannade 5 nätter
Drew @ Desk,Jonathan @ Valet,Kenny & Joray @ Bar were all Great. Nice,Friendly,Courteous,Helpful
Drew @ Desk,Jonathan @ Valet,Kenny & Joray @ Bar were all Great. Nice,Friendly,Courteous,Helpful
2
Catherine
för 2 veckor sedan
·
Stannade 1 natt
There was a planned power outage that I was not aware of; I called down and was told it would only last 15 minutes. The power was out for more than 2 hours and it was inconvenient. When I tried to call down to follow up, the front desk phone line was disconnected and they weren't taking calls. Being in the dark with no power made my stay much more difficult as I have a baby. I was grateful I was able to obtain a little lantern after walking to the front desk, but it would have been easier if they would have been taking phone calls.
There was a planned power outage that I was not aware of; I called down and was told it would only last 15 minutes. The power was out for more than 2 hours and it was inconvenient. When I tried to call down to follow up, the front desk phone line was disconnected and they weren't taking calls. Being in the dark with no power made my stay much more difficult as I have a baby. I was grateful I was able to obtain a little lantern after walking to the front desk, but it would have been easier if they would have been taking phone calls.
10
Ilie
för 3 veckor sedan
·
Stannade 2 nätter
Nice stay, close to the waterfront.
Nice stay, close to the waterfront.
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Omedelbara AI-svar är baserade på hotellinformation
Priser för kommande datum
september 2026
sö | må | ti | on | to | fr | lö |
|---|---|---|---|---|---|---|
oktober 2026
sö | må | ti | on | to | fr | lö |
|---|---|---|---|---|---|---|
Billigare
Dyrare
Genomsnittligt pris per natt för alla erbjudanden, med skatter och avgifter.
Priser i USD för 2 gäster uppdateras dagligen.
- 2026-09-15: 372.86693571807865USD
- 2026-09-16: 288.9387952605286USD
- 2026-09-17: 288.9387952605286USD
- 2026-09-18: 734.1309426835328USD
- 2026-09-19: 667.240142020752USD
- 2026-09-20: 532.8289816174622USD
- 2026-09-21: 325.9863480237122USD
- 2026-09-22: 329.82904036203007USD
- 2026-09-23: 364.4004696611023USD
- 2026-09-24: 358.8083802855835USD
- 2026-09-25: 657.9940636362305USD
- 2026-09-26: 561.7765969961243USD
- 2026-09-27: 666.5729122320557USD
- 2026-09-28: 570.0613901907349USD
- 2026-09-29: 666.5729122320557USD
- 2026-09-30: 286.9529681668854USD
- 2026-10-01: 377.3084069803162USD
- 2026-10-02: 713.1987591762086USD
- 2026-10-03: 691.0701370993653USD
- 2026-10-04: 375.32256239794924USD
- 2026-10-05: 274.0351147413025USD
- 2026-10-06: 358.442970891449USD
- 2026-10-07: 372.11677440133667USD
- 2026-10-08: 388.6197287530518USD
- 2026-10-09: 380.28715636514283USD
- 2026-10-10: 551.8314243682252USD
- 2026-10-11: 273.0521260452118USD
- 2026-10-12: 276.03087543003846USD
- 2026-10-13: 275.0379706275788USD
- 2026-10-14: 467.1157666799927USD
- 2026-10-15: NO DATA
- 2026-10-16: 296.88213861254883USD
- 2026-10-17: 291.91754464535524USD
- 2026-10-18: NO DATA
- 2026-10-19: NO DATA
- 2026-10-20: NO DATA
- 2026-10-21: 277.08971272105407USD
- 2026-10-22: 275.0379706275788USD
- 2026-10-23: 300.8537927998352USD
- 2026-10-24: 403.8470905715332USD
- 2026-10-25: 271.0662989515686USD
- 2026-10-26: 352.4854721217957USD
- 2026-10-27: 472.53835534487916USD
- 2026-10-28: 352.0511921335144USD
- 2026-10-29: 384.46580708679204USD
- 2026-10-30: 347.5209131320496USD
- 2026-10-31: 297.8750434150086USD
- 2026-11-01: 241.27878761457825USD
- 2026-11-02: 241.27878761457825USD
- 2026-11-03: 241.27878761457825USD
- 2026-11-04: 349.49678914187626USD
- 2026-11-05: 352.4854721217957USD
- 2026-11-06: 559.0121894096375USD
- 2026-11-07: NO DATA
- 2026-11-08: 435.8904898743897USD
- 2026-11-09: 241.27878761457825USD
- 2026-11-10: 241.27878761457825USD
- 2026-11-11: 241.27878761457825USD
- 2026-11-12: 243.2646321969452USD
- 2026-11-13: 261.1371285059052USD
- 2026-11-14: 248.82496205012515USD
- 2026-11-15: 243.2646321969452USD
En myndig person på minst 18 år måste ansvara för bokningen. Kontakta boendet minst 48 timmar i förväg med kontaktinformationen i bokningsbekräftelsen för att arrangera incheckning. Gästerna får ett e-postmeddelande med incheckningsinstruktioner inom 72 timmar före ankomst. Personalen i receptionen möter gästerna vid ankomst till boendet. Informationen från boendet kan ha översatts med automatiska översättningsverktyg.
- Avgifter för extragäster kan tillkomma och varierar i enlighet med boendets policy.
- Statligt utfärdad fotolegitimation och kreditkort kan krävas vid incheckning för oförutsedda utgifter.
- Särskilda önskemål erbjuds i mån av tillgång vid incheckning och kan medföra ytterligare avgifter. Särskilda önskemål kan inte garanteras.
- Boendet accepterar kreditkort; ingen kontantbetalning.
- Kontantfria transaktioner erbjuds
- Oljud utanför kan höras in på rummen.
- På detta boende finns bland annat följande säkerhetsdetaljer: kolmonoxiddetektor, brandsläckare och rökdetektor.
- Det här boendet har utomhusområden såsom balkonger, uteplatser och terrasser som kanske inte är lämpliga för barn. Om du har frågor rekommenderar vi att du kontaktar boendet före ankomst för att bekräfta att de kan ta emot dig i ett lämpligt rum.
- Spaets öppettider är 09.00–19.00, söndag till torsdag, och 09.00–21.00 på fredagar och lördagar.
- Enligt policy kan vissa bokningar för gruppevenemang eller fester, inklusive svensexor och möhippor, nekas.
- Poolen är tillgänglig mellan 07.00 och 22.00.
- Förhandsbokningar krävs för massage och spabehandlingar. Bokningar kan göras genom att kontakta denna resort innan ankomsten med kontaktuppgifterna i bokningsbekräftelsen.
- Ingen avgift tas ut för barn som är 18 år eller yngre som bor i samma rum som sina föräldrar eller vårdnadshavare om ingen extra sängutrustning krävs.
- Endast registrerade gäster är tillåtna på boendets rum.
- Anslutande rum kan erbjudas i mån av tillgång. Gäster kan be om anslutande rum genom att kontakta boendet direkt med kontaktuppgifterna i bokningsbekräftelsen.
- En del anläggningar kan ha begränsad tillgänglighet. Gäster kan kontakta receptionen för mer information med hjälp av kontaktinformationen i bokningsbekräftelsen.
- Bil behövs inte för transport till och från detta boende.
- Höjdbegränsning gäller för parkering.
- Kontantfria betalningsmetoder är tillgängliga för alla transaktioner.
- Kontaktfri incheckning och kontaktfri utcheckning är tillgängliga.
- Boendet välkomnar alla gäster, oavsett sexuell läggning och könsidentitet (HBTQ+-vänligt).
- Avgift för frukost enligt egen beställning: USD 8–20 för vuxna och USD 5–10 för barn (ungefärligt pris)
- Avgift för wi-fi på rummet: USD 9.95 per 24-timmarsperiod (avgiften kan variera)
- Avgift för fast internetanslutning på rummet: USD 9.95 per 24-timmarsperiod (avgiften kan variera)
- Avgift för wi-fi i allmänna utrymmen: USD 9.95 per natt (avgiften kan variera)
- Avgift för bevakad parkering: USD 29.04 per natt (möjlighet att köra ut och komma tillbaka)
- Avgift för parkeringsservice: USD 40.65 per natt (möjlighet att köra iväg och komma tillbaka)
- Deposition för husdjur: USD 58.18 per natt
- Husdjursavgift: USD 58.18 per boende (varierar beroende på vistelsens längd)
- Inga avgifter tas ut för assistanshundar
- Tidig incheckning är tillgänglig mot en avgift (i mån av tillgänglighet)
- Avgift för extrasäng: USD 58.18 per vistelse
Det är möjligt att listan ovan inte är fullständig, samt att avgifter och depositioner inte inkluderar skatt. Observera att dessa kan komma att ändras.
Populära bekvämligheter
Parkering
Restaurang
Pool
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Aktiviteter
Pool
Strand - i närheten
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Vandring
Pool utomhus
Uppvärmd utomhuspool
Utemöbler
Pool (Seasonal Outdoor)
Terrass
Fitness Center (nearby)
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Parkering
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Laddningsstation för elbil
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Parking Onsite
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Allmänt
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Badtunna/Jacuzzi
Massage
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Wheelchair Accessible (Limited)
Tjänster
Kemtvätt
Bankettinrättningar
Värdeförvaring
Bankomat
Cykeluthyrning
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Självtvätt
24-Hour Front Desk
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