Is parking available at the property?

Yes, free valet parking is available on-site.

What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are available daily from 6:00 AM to 10:30 AM for a fee of approximately JOD 15 for adults and children.

Are pets allowed at the property?

Yes, pets are allowed with a fee of JOD 40 per pet, per night, plus a one-time cleaning fee of JOD 70. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM until 11:59 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property has limited wheelchair accessibility, step-free entrances, and accessible public areas. However, specific details about accessible rooms and bathrooms are not mentioned.

What is the location of the property in relation to key landmarks?

The hotel is located in Amman (Zahran), within a 10-minute walk of the Arab Medical Center and the Embassy of Thailand. It is approximately 0.6 miles from Strikers Entertainment Center and the Embassy of Bulgaria.

Does the property have a swimming pool?

Yes, there are both indoor and outdoor swimming pools available. The seasonal outdoor pool is open from May to September.

What are the policies for guests staying with children?

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

What are the policies regarding extra beds and cribs?

Rollaway beds are available for a fee of JOD 41 per night. The availability of cribs or additional beds may require advance request or confirmation.

The Ritz-Carlton, Amman

Average nightly price at The Ritz-Carlton, Amman by month, last 12 months (USD)
Month	Average price
January	$318
February	$315
March	$327
April	$349
May	$358
June	$352
July	$389
August	$420
September	$384
October	$339
November	$348
December	$320

What guests think

Across reviews, The Ritz-Carlton, Amman stands out for polished, modern luxury, exceptionally friendly staff, spacious rooms with attractive views, and enjoyable dining and leisure facilities including spa, pools and a strong gym, delivering many memorable, high‑end stays.

Several guests mention event-related disruptions such as wedding noise and occasional pool closures. A few report weak Wi‑Fi and service lapses or maintenance issues, including hot water, air conditioning, or housekeeping oversights. Best suited to travelers seeking refined luxury and a lively, city-hotel vibe.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Spa, pools, and the gym receive strong praise, and guests like the range of restaurants; however, weddings sometimes cause pool closures, some note a small lobby and heavy security checks, and occasional bar noise.

Related guest reviews

10

Paola

Aug 21, 2023

·

Stayed 1 night

The best hotel in Amman today . Beautiful rooms, great staff, good restaurants ….

8

Sophie

Sep 28, 2024

·

Stayed 2 nights

Had a two night stay here as part of a bigger trip around Jordan. Hotel is very beautiful, finished to a high standard and frequented by the rich and famous of Amman. The pool area was great but there were preparations for a large event so closed earlier. The room was lovely but day one only hot water and day two only freezing cold! The maintenance fixed the issue but there was nothing forthcoming by way of apology or compensation which seemed inconsistent with a 5* prestigious hotel. After commenting on this the manager offered 20JOD… We subsequently stayed at the Fairmont opposite on the last night and can highly recommend this for stunning rooms, incredible personal service and the most out of this world Asian restaurant.

10

Christy

Jul 29, 2023

·

Stayed 7 nights

Everything about this hotel was exemplary! The views of Jordan from the rooms were beautiful! The pool area and the many restuarants/entertainment were also stunning. We will definitely stay again and highly recommend!

10

ISAM

Oct 25, 2025

·

Stayed 1 night

رحله قصيره الى عمان في اخر الاسبوع انا والعائله . الفندق جميل جدا الغرفه سويت كبير ايضا اكثر من مئه متر مربع المساحه الحمام ضخم مع بانيو .الحجز كان يشمل فطور غذاء وعشاء الطعام في الفندق فوق الممتاز الخدمه في مطاعم الفندق ايضا ممتازه مع النادل ابراهيم وامير في مطعم الافطار خدمه غير عاديه المشكله الوحيده في الفندق هي صغر اللوبي

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10

Timothy

Jan 2, 2023

·

Stayed 7 nights

The gym is wonderful—excellent, abundant equipment for a hotel, very clean, accommodating staff.

10

Hiroko

May 1, 2023

·

Stayed 2 nights

バーの音漏れが気になる

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10

Elli

Apr 21, 2023

·

Stayed 1 night

The room was very spacious and tastefully decorated. The staff was friendly. It was also good that they always had at least one of the restaurants open during the day even during ramadan.

10

Hakam

Jun 23, 2023

·

Stayed 2 nights

U can't beat the Ritz in Amman. Just make life easier and stay there. Great service and new facilties. It is just a tad too much security getting in and out. But security staff is accommodating and courteous.

10

wael a

Aug 18, 2025

·

Stayed 3 nights

All on all is excellent. Everything is well prepared and thoughtfull finished. You may consider reviewing the club lounge breadfast buffet. It can be improved with coffee machine and juices.

10

RUI CASCARDO

May 13, 2023

·

Stayed 4 nights

Excellent. Staff is amazing. Very clean and safety check procedures are part of what you'll encounter. Breakfast (not included) is very good. SPA and pools are great to spend the late afternoon. Family friendly. Travelled with a kid and she loved it. 10 out of 10

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Cleanliness

Reviews repeatedly highlight very clean rooms and public areas. A few note lapses such as corridor items left for days or rooms not deep‑cleaned, plus occasional hot‑water or AC problems.

Related guest reviews

10

Donald

Oct 31, 2025

·

Stayed 2 nights

Rien de plus à dire que tout dans cette établissement nous confirme qu’il est un véritable Ritz Carlton. Récent, propre, service attentionné et personnalisé.

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10

Paul

Sep 25, 2023

·

Stayed 2 nights

Modern and very clean. Would not hesitate to book again

10

Hani

Sep 14, 2023

·

Stayed 5 nights

This was a fantastic experience. The staff was extremely friendly. Gorgeous rooms and suites. Very clean! Highly recommend it

10

Linda

Oct 3, 2023

·

Stayed 2 nights

Friendly staff, clean

10

Jamil

Jan 2, 2024

·

Stayed 2 nights

One of the best hotels I seen with customer service, very clean, definitely I’m going to stay there next trip

10

Aamer

Jun 18, 2024

·

Stayed 3 nights

Everything was nice and clean and organized

2

Maurizio

Jul 15, 2025

·

Stayed 2 nights

We were a group traveling from different countries to attend a wedding in Amman and chose the Ritz-Carlton expecting a seamless five-star experience — unfortunately, that wasn’t the case. The biggest issue was the air conditioning, which didn’t work properly in any of our rooms, including the bride’s suite. Despite the staff trying to make our stay pleasant, there were too many issues to overlook. The bride’s room lost electricity while she was getting ready for her second look, which was extremely stressful. On top of that, the hotel decided to check the couple out of their suite during the actual wedding, which was unacceptable. Key cards frequently stopped working, and we had to go to the reception multiple times to reactivate them. And to top it off, two Heineken bottles were left in the hallway for two days — even after I reported them, they were still there when I checked out. This is not what anyone expects from a Ritz-Carlton. Attention to detail matters, especially for a luxury hotel brand. I sincerely hope the management takes these concerns seriously to maintain the reputation the name carries.

10

Mutasem

Jan 18, 2025

·

Stayed 1 night

Nice stuff, very clean

6

Yousef

Jul 21, 2024

·

Stayed 1 night

The room not deep clean

10

Christelle

Sep 22, 2025

·

Stayed 5 nights

Great hospitality, very clean. Great experience overall

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Rooms

Rooms are modern, spacious, and comfortable with attractive views and some balconies. Some guests experienced noise from weddings or bars and reported poor Wi‑Fi.

Related guest reviews

10

Jacob

Sep 4, 2025

·

Stayed 1 night

Elegance is top notch, views are stunning, services are immediate, Great place we’ll be visiting again soon.

10

Paola

Aug 21, 2023

·

Stayed 1 night

The best hotel in Amman today . Beautiful rooms, great staff, good restaurants ….

10

Christy

Jul 29, 2023

·

Stayed 7 nights

Everything about this hotel was exemplary! The views of Jordan from the rooms were beautiful! The pool area and the many restuarants/entertainment were also stunning. We will definitely stay again and highly recommend!

10

ISAM

Oct 25, 2025

·

Stayed 1 night

رحله قصيره الى عمان في اخر الاسبوع انا والعائله . الفندق جميل جدا الغرفه سويت كبير ايضا اكثر من مئه متر مربع المساحه الحمام ضخم مع بانيو .الحجز كان يشمل فطور غذاء وعشاء الطعام في الفندق فوق الممتاز الخدمه في مطاعم الفندق ايضا ممتازه مع النادل ابراهيم وامير في مطعم الافطار خدمه غير عاديه المشكله الوحيده في الفندق هي صغر اللوبي

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10

Ehab

Aug 11, 2023

·

Stayed 1 night

Very beautiful hotel, friendly professional staff. Spacious luxury rooms, wide range of restaurants, panoramic view from the room , kind welcoming and upgraded room without a hassle, quick procedure on check in and check out …. Really one of the best hotels in Jordan and the region Thanks Ritz Carlton

10

Toshiko

Aug 16, 2025

·

Stayed 4 nights

It is a fantastic facility but they did not tell me about the wedding which was taking place right below the room. The loud music kept going till 11:30 pm and they only told it to me in a letter left day before . They should give us a choice to change the room.

10

Elli

Apr 21, 2023

·

Stayed 1 night

The room was very spacious and tastefully decorated. The staff was friendly. It was also good that they always had at least one of the restaurants open during the day even during ramadan.

8

Fahad

Jul 27, 2023

·

Stayed 3 nights

Everything in the hotel is beautiful and the staff are great except for the internet very bad.

8

Fahad

Jul 27, 2023

·

Stayed 4 nights

Thanks to the staff, bothered my stay at the hotel is the internet, which was very bad.

8

kamel

Aug 25, 2025

·

Stayed 1 night

Très bel hôtel confortable bien situé moderne , chambres spacieuses et propres . Petit bémol pour le service . Personne pour prendre mes bagages ou me guider vers la réception . Bcp de mariages qui nous empêchaient d’utiliser la piscine à une certaine heure . J’y ai rencontré un super chauffeur de confiance honnête qui m’a fait découvrir la Jordanie . Walid +962799952938

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Service

Service is widely described as professional, attentive, and friendly. Several guests reported issues around weddings, unhelpful or rude dining staff, lack of baggage assistance, denied late checkout, or inconsistent problem resolution.

Related guest reviews

10

Karim

May 26, 2025

·

Stayed 2 nights

Top de A à Z. Rien à dire. Le service est au top, les chambres et l’hôtel sont à incroyables. Le personnel d’une extrême gentillesse. Je recommande

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2

Ahmad

Sep 16, 2024

·

Stayed 1 night

The manger was good check in staff was helpful Dining staff was rude raciest and very unprofessional the supervisor was not helpful at all I told her of what happened and she was like it’s fine I told I’m put a bad review and she was it’s okay no customer service at all very bad with customers, it’s a horrible experience to deal with employees that can’t take care of a customer I don’t think its worth the money.

10

RUDOLF

Dec 22, 2025

·

Stayed 4 nights

Check in smooth , staff super friendly , delicious food .

10

JENANNE

Jun 7, 2023

·

Stayed 2 nights

Some of the best service I have received at a hotel. The staff is attentive and very quick to respond to any needs. Wonderful!

10

Naheel

Jan 1, 2025

·

Stayed 2 nights

The receptionist Wisam was so kind when solving our problem as we had a problem that hotels.com consider a 13 years old as a child but the hotel rules don’t so we had to pay extra money for her. Club lounge all staff are so kind and professional

10

PHILIP

Apr 13, 2025

·

Stayed 4 nights

Very comfortable indeed and excellent service

10

Raed

Oct 18, 2025

·

Stayed 3 nights

Excellent property, staff very professional and kind,

2

Maurizio

Jul 15, 2025

·

Stayed 2 nights

We were a group traveling from different countries to attend a wedding in Amman and chose the Ritz-Carlton expecting a seamless five-star experience — unfortunately, that wasn’t the case. The biggest issue was the air conditioning, which didn’t work properly in any of our rooms, including the bride’s suite. Despite the staff trying to make our stay pleasant, there were too many issues to overlook. The bride’s room lost electricity while she was getting ready for her second look, which was extremely stressful. On top of that, the hotel decided to check the couple out of their suite during the actual wedding, which was unacceptable. Key cards frequently stopped working, and we had to go to the reception multiple times to reactivate them. And to top it off, two Heineken bottles were left in the hallway for two days — even after I reported them, they were still there when I checked out. This is not what anyone expects from a Ritz-Carlton. Attention to detail matters, especially for a luxury hotel brand. I sincerely hope the management takes these concerns seriously to maintain the reputation the name carries.

10

Essa Hamad

May 10, 2023

·

Stayed 3 nights

This hotel is the best in town hands down. The hotel is brand new so hurry up and be among the first to enjoy. The stuff were excellent and astonishingly kind, specifically cleaners, security, waiters, and managers. There is no need to look any further. You will be very satisfied with the money you spend in this hotel. I guarantee you will look back and remember your stay in this hotel. I definitely recommend this hotel for those looking for the best.

8

kamel

Aug 25, 2025

·

Stayed 1 night

Très bel hôtel confortable bien situé moderne , chambres spacieuses et propres . Petit bémol pour le service . Personne pour prendre mes bagages ou me guider vers la réception . Bcp de mariages qui nous empêchaient d’utiliser la piscine à une certaine heure . J’y ai rencontré un super chauffeur de confiance honnête qui m’a fait découvrir la Jordanie . Walid +962799952938

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Location

Guests describe the location as convenient and, for some, quiet.

Related guest reviews

10

HASSAN

Mar 31, 2023

·

Stayed 5 nights

One of the best location, services, cleanness, quiet ….etc

10

mohammad

Jun 28, 2023

·

Stayed 7 nights

Loved the hotel the staff the valet everything was amazing very clean location is great 5 star all the way

8

kamel

Aug 25, 2025

·

Stayed 1 night

Très bel hôtel confortable bien situé moderne , chambres spacieuses et propres . Petit bémol pour le service . Personne pour prendre mes bagages ou me guider vers la réception . Bcp de mariages qui nous empêchaient d’utiliser la piscine à une certaine heure . J’y ai rencontré un super chauffeur de confiance honnête qui m’a fait découvrir la Jordanie . Walid +962799952938

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Dining

Food and breakfast are frequently praised, with multiple on‑site options and availability during Ramadan. Some mention the Club Lounge breakfast could improve and isolated complaints of rude dining staff or uneven presentation.

Related guest reviews

10

Paola

Aug 21, 2023

·

Stayed 1 night

The best hotel in Amman today . Beautiful rooms, great staff, good restaurants ….

10

Gayle

Nov 18, 2024

·

Stayed 1 night

All I can say is wow! The property is gorgeous and has outstanding service and food. The management is doing everything right! Special mention for Baha and Aya!

10

Christy

Jul 29, 2023

·

Stayed 7 nights

Everything about this hotel was exemplary! The views of Jordan from the rooms were beautiful! The pool area and the many restuarants/entertainment were also stunning. We will definitely stay again and highly recommend!

10

ISAM

Oct 25, 2025

·

Stayed 1 night

رحله قصيره الى عمان في اخر الاسبوع انا والعائله . الفندق جميل جدا الغرفه سويت كبير ايضا اكثر من مئه متر مربع المساحه الحمام ضخم مع بانيو .الحجز كان يشمل فطور غذاء وعشاء الطعام في الفندق فوق الممتاز الخدمه في مطاعم الفندق ايضا ممتازه مع النادل ابراهيم وامير في مطعم الافطار خدمه غير عاديه المشكله الوحيده في الفندق هي صغر اللوبي

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2

Ahmad

Sep 16, 2024

·

Stayed 1 night

The manger was good check in staff was helpful Dining staff was rude raciest and very unprofessional the supervisor was not helpful at all I told her of what happened and she was like it’s fine I told I’m put a bad review and she was it’s okay no customer service at all very bad with customers, it’s a horrible experience to deal with employees that can’t take care of a customer I don’t think its worth the money.

10

RUDOLF

Dec 22, 2025

·

Stayed 4 nights

Check in smooth , staff super friendly , delicious food .

10

Elli

Apr 21, 2023

·

Stayed 1 night

The room was very spacious and tastefully decorated. The staff was friendly. It was also good that they always had at least one of the restaurants open during the day even during ramadan.

10

Hoda

Dec 2, 2022

·

Stayed 19,328 nights

Hotel is exceptional and staff are professional and polite. Breakfast was great too.

8

wael

Jun 11, 2023

·

Stayed 1 night

The Staff may need more time to be trained on services and food presentations

10

wael a

Aug 18, 2025

·

Stayed 3 nights

All on all is excellent. Everything is well prepared and thoughtfull finished. You may consider reviewing the club lounge breadfast buffet. It can be improved with coffee machine and juices.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9	10	11	12 $352	13 $352	14 $352
15 $350	16 $348	17 $350	18 $350	19 $352	20 $365	21 $350
22 $348	23 $350	24 $350	25 $350	26 $367	27 $352	28 $365
29 $358	30 $352

Su	Mo	Tu	We	Th	Fr	Sa
		1 $352	2 $373	3 $391	4 $389	5 $352
6 $348	7 $352	8 $352	9 $374	10 $389	11 $389	12 $367
13 $352	14 $389	15 $382	16 $382	17 $404	18 $404	19 $389
20 $389	21 $391	22 $391	23 $389	24 $404	25 $404	26 $406
27 $380	28 $429	29 $380	30 $443	31 $380

The Ritz-Carlton, Amman

Prices for The Ritz-Carlton, Amman

Monthly average prices

About this property

Location

Room options

Grand Suite, 1 King Bed (Exclusive Club )

Grand Suite, 1 King Bed, Balcony (Exclusive Club )

Club Room, 1 King Bed, City View (Exclusive Club )

Suite, 1 King Bed, City View (Exclusive Club )

Deluxe Room, 2 Queen Beds, City View

Premier Room, 2 Queen Beds, City View

Suite, 1 King Bed (Exclusive Club )

Club Room, 2 Queen Beds, City View (Exclusive Club )

Deluxe Room, 1 King Bed, City View

Premier Room, 1 King Bed, City View

Guest reviews of The Ritz-Carlton, Amman

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about The Ritz-Carlton, Amman

Prices for upcoming dates

Business details