Douglas Fir Resort & Chalets
US$ 232
/ noite
Média para setembro
Preços para Douglas Fir Resort & Chalets
Selecione datas para ver preços e disponibilidade
US$ 232
/ noite
Média para setembro
Média de preços por mês
Em Douglas Fir Resort & Chalets, a diária custa em média US$ 102 no mês mais barato (abril) e US$ 311 no mês mais caro (agosto), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 108 |
| fevereiro | US$ 107 |
| março | US$ 108 |
| abril | US$ 102 |
| maio | US$ 184 |
| junho | US$ 240 |
| julho | US$ 309 |
| agosto | US$ 311 |
| setembro | US$ 232 |
| outubro | US$ 130 |
| novembro | US$ 104 |
| dezembro | US$ 106 |
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set. · US$ 232
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Mais caro: agosto (aprox. US$ 311)
Mais barato: abril (aprox. US$ 102)
Sobre esta propriedade
Family-friendly condo with hot tubs, ski shuttle, and balconies in Banff's Tunnel Mountain District.
Localização
Com excelente localização em Distrito da Montanha do Túnel, um bairro de Banff, Douglas Fir Resort and Chalets fica nas montanhas e em um parque nacional. Bowl Valley Five Pin and Pints e Banff Springs Golf Club são atrações ideais para quem procura aventuras. Para conhecer as belezas naturais da região, explore lugares como Tunnel Mountain e Cave and Basin National Historic Site. Banff Centre for Arts and Creativity e Upper Hot Springs são outras opções recomendadas que merecem uma visita. Aproveite a prática de esqui cross-country e a prática de esqui downhill nessa região nevada, além de atividades como patinação no gelo e tubing na neve.
Estacionamento
Banheira/Jacuzzi
Quartos de não fumantes
Cofre
Campo de golfe (na proximidade)
Caminhada
Localização
525 Tunnel Mountain Road, Distrito da Montanha do Túnel, Banff, Canadá
Opções de quarto
7
2 Camas De Casal
e 1 Sofá-Cama
Acomoda 6
660 ft²
Ar condicionadoAquecimentoCozinhaEntrada privativaLareira
6
Apartamento Standard 1 Quarto
Detalhes do quarto
1 Cama De Casal
1 Sofá-Cama
Acomoda 4
500 ft²
Ar condicionadoAquecimentoCozinhaEntrada privativaLareira
6
Condomínio Loft 1 Quarto
Detalhes do quarto
3× Camas De Casal
Acomoda 6
725 ft²
Ar condicionadoAquecimentoCozinhaEntrada privativaLareira
8
One-Bedroom Condo with Fireplace
Detalhes do quarto
1 Cama De Casal
1 Sofá-Cama
Acomoda 4
500 ft²
Ar condicionadoAquecimentoCozinhaEntrada privativaLareira
4
Estudio
Detalhes do quarto
1 Cama De Casal
e 1 Sofá-Cama
Acomoda 2
420 ft²
Ar condicionadoAquecimentoCozinhaEntrada privativaLareira
Avaliações dos hóspedes sobre Douglas Fir Resort & Chalets
7.6
Bom
Com base em 788 avaliações verificadas
Quem se hospeda aqui?
Negócios
1%
Casal
17%
Famílias
73%
Grupos
6%
Viajantes individuais
0%
Opinião dos hóspedes
Resumo gerado por IA com base em avaliações recentes dos hóspedes
No Douglas Fir Resort & Chalets, viajantes destacam suítes espaçosas e adequadas para famílias, com cozinhas e lareiras, fácil acesso a Banff através de passes de ônibus gratuitos e uma localização tranquila e pitoresca na montanha, com vistas da vida selvagem.
Leia maisIsso foi útil?
Opinião dos hóspedes
No Douglas Fir Resort & Chalets, viajantes destacam suítes espaçosas e adequadas para famílias, com cozinhas e lareiras, fácil acesso a Banff através de passes de ônibus gratuitos e uma localização tranquila e pitoresca na montanha, com vistas da vida selvagem.
Muitas avaliações também observam que a propriedade é antiga, com decoração desatualizada, mobiliário desgastado e manutenção inconsistente. O feedback sobre a limpeza é misto, variando de quartos muito limpos a relatos de poeira, teias de aranha, odores de mofo e serviço de limpeza que não repõe os itens. As instalações familiares, como os toboáguas e as hidromassagens, são populares, mas os hóspedes relatam fechamentos, horários limitados e problemas ocasionais de temperatura ou limpeza; não há restaurante no local. Espere estadias espaçosas e com bom custo-benefício, com concessões em relação à idade e à manutenção.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Comodidades
O parque aquático com toboáguas e hidromassagens internas e externas é um grande atrativo para famílias, e estacionamento subterrâneo ou coberto é designado. Os hóspedes relatam fechamentos periódicos, horários limitados e problemas de temperatura ou limpeza; sauna/piscinas internas às vezes estão indisponíveis e não há restaurante no local.
Avaliações dos hóspedes relacionadas
10
Roland
18 de set. de 2025
·
Hospedou-se por 4 noites
Fantastic property. Bus pass provided for free transit into Banff. Great water slides and hot tubs. Free parking.
Fantastic property. Bus pass provided for free transit into Banff. Great water slides and hot tubs. Free parking.
8
Angelie
27 de jul. de 2025
·
Hospedou-se por 2 noites
It was an older property, but the space was amazing. There was a full-sized kitchen, dining table, and family room. The loft upstairs was large. The kids had so much space to run around. There was a parking space for the car outside the duplex. The best part was the outside pool. There was an indoor wading pool, but it was cold, and we used the one outside. Because the outside temp was cool, the water temp was just right. It was also shallow enough for my 4 year old to swim without worrying she might drown. There was also a bus stop that goes downtown across the street. Wait time for the bus was approx 10mins. Coming back was harder, because the wait time was about 30mins and there were so many people who took the bus. It was only 2 stops from downtown, but it was not walkable (about 30mins walk). Better take the bus since the resort provides free bus pass for 3 days. Parking was horrible downtown so it was advised to just take the transit.
It was an older property, but the space was amazing. There was a full-sized kitchen, dining table, and family room. The loft upstairs was large. The kids had so much space to run around. There was a parking space for the car outside the duplex. The best part was the outside pool. There was an indoor wading pool, but it was cold, and we used the one outside. Because the outside temp was cool, the water temp was just right. It was also shallow enough for my 4 year old to swim without worrying she might drown. There was also a bus stop that goes downtown across the street. Wait time for the bus was approx 10mins. Coming back was harder, because the wait time was about 30mins and there were so many people who took the bus. It was only 2 stops from downtown, but it was not walkable (about 30mins walk). Better take the bus since the resort provides free bus pass for 3 days. Parking was horrible downtown so it was advised to just take the transit.
10
Steve
1 de jul. de 2025
·
Hospedou-se por 3 noites
Underground parking and a nice outdoor hot tub
Underground parking and a nice outdoor hot tub
8
Andrew
5 de nov. de 2025
·
Hospedou-se por 4 noites
Outdoor hotub was a great experience with the mountain view
Outdoor hotub was a great experience with the mountain view
4
Conny
24 de mar. de 2025
·
Hospedou-se por 2 noites
We have visited and love many hotels in and around Banff, this is the first one that feels disappointing. Hallways and stairwells are a dark and winding maze, easy to get lost. Water leaks from the ceiling in the hallways. Old heating system has first level rooms very cold, upper level rooms hot. Hotel room doors run on old card key locks that failed. The big waterslides and hot tubs are nice, but the main pool was closed.
We have visited and love many hotels in and around Banff, this is the first one that feels disappointing. Hallways and stairwells are a dark and winding maze, easy to get lost. Water leaks from the ceiling in the hallways. Old heating system has first level rooms very cold, upper level rooms hot. Hotel room doors run on old card key locks that failed. The big waterslides and hot tubs are nice, but the main pool was closed.
10
Alessandro
18 de out. de 2025
·
Hospedou-se por 4 noites
Amazing hotel with nice hot tub, waterslide, and shuttle into town. room needs a refurb soon as it’s starting to feel a little dated for the high price you pay but still a great stay in a clean room
Amazing hotel with nice hot tub, waterslide, and shuttle into town. room needs a refurb soon as it’s starting to feel a little dated for the high price you pay but still a great stay in a clean room
8
Brittany
3 de jun. de 2025
·
Hospedou-se por 1 noite
Building is a bit dated, but overall it was a good place to stay. The pool with water slides and hot tub was the highlight, however it was too bad they weren’t open longer than 9PM.
Building is a bit dated, but overall it was a good place to stay. The pool with water slides and hot tub was the highlight, however it was too bad they weren’t open longer than 9PM.
10
Enrico
14 de ago. de 2025
·
Hospedou-se por 1 noite
Nice place a little bit far from Banff center (it is necessary the car or take a bus to reach the center). Big room with kitchen and all tools. Amazing pool with waterslides
Nice place a little bit far from Banff center (it is necessary the car or take a bus to reach the center). Big room with kitchen and all tools. Amazing pool with waterslides
6
Devon
18 de out. de 2025
·
Hospedou-se por 6 noites
Beautiful area, there is lots of room choices. However, adult pool was closed down, saunas closed down, hottubs out of order. No resturant. They didnt change our sheets, only made the bed. Didnt replenish the coffee or toileties incl the toilet paper, we had to ask for it
Beautiful area, there is lots of room choices. However, adult pool was closed down, saunas closed down, hottubs out of order. No resturant. They didnt change our sheets, only made the bed. Didnt replenish the coffee or toileties incl the toilet paper, we had to ask for it
10
Yayoi
7 de ago. de 2025
·
Hospedou-se por 1 noite
Indoor playground for kids, a shallow pool for infants, hot tubs and water sliders are so much fun!
Indoor playground for kids, a shallow pool for infants, hot tubs and water sliders are so much fun!
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Limpeza
A limpeza é inconsistente: algumas unidades são relatadas como muito limpas, enquanto outras mencionam poeira, teias de aranha, odores de mofo ou fumaça e mofo no banheiro. As áreas da piscina também são observadas como arenosas ou sujas, e a limpeza pode não repor os itens.
Avaliações dos hóspedes relacionadas
2
Maryanne
5 de nov. de 2025
·
Hospedou-se por 2 noites
Shocked at how bad the rooms were. Literally falling apart, needs the biggest deep clean. Couldn’t wait to get out of there and was considering leaving early. The staff seemed sweet and the view of the mountains were beautiful.
Shocked at how bad the rooms were. Literally falling apart, needs the biggest deep clean. Couldn’t wait to get out of there and was considering leaving early. The staff seemed sweet and the view of the mountains were beautiful.
2
Katherine
8 de jul. de 2025
·
Hospedou-se por 1 noite
The unit is dirty (carpets, window coverings, sofa, balcony) and sorely needs updating. The value for the cost was simply not there. Would not recommend nor stay there again.
The unit is dirty (carpets, window coverings, sofa, balcony) and sorely needs updating. The value for the cost was simply not there. Would not recommend nor stay there again.
2
Cynthia
22 de abr. de 2025
·
Hospedou-se por 4 noites
We stayed here 10 years ago and it was decent value then but it would appear nobody has deep cleaned the rooms since then. Our hide a bed sheets had not been changed (found a sock!), the room stunk like rotten burnt food, the fridge had several spills in it that hadn’t been cleaned, and the fridge didn’t work (so we had to throw away food). Cleaning staff tried to improve the smell in our room by leaving the balcony doors wide open all day (which could have led to anyone entering our room but thankfully that didn’t happen). The only redeeming quality were the kind and friendly front desk staff and the maintenance man. I’m sure there are better value hotels in Banff. I’m not usually this critical but it was awful.
We stayed here 10 years ago and it was decent value then but it would appear nobody has deep cleaned the rooms since then. Our hide a bed sheets had not been changed (found a sock!), the room stunk like rotten burnt food, the fridge had several spills in it that hadn’t been cleaned, and the fridge didn’t work (so we had to throw away food). Cleaning staff tried to improve the smell in our room by leaving the balcony doors wide open all day (which could have led to anyone entering our room but thankfully that didn’t happen). The only redeeming quality were the kind and friendly front desk staff and the maintenance man. I’m sure there are better value hotels in Banff. I’m not usually this critical but it was awful.
4
Sydney
28 de set. de 2025
·
Hospedou-se por 2 noites
The rooms were very dirty and the hotel is in extremely poor condition, everything is very outdated/rundown. When we got into our room there was towels that looked like they had already been used and the shower was barely functional. The fire alarm also went off at one point early in the night which was very quiet and not easily heard from inside the room. Would not stay here again.
The rooms were very dirty and the hotel is in extremely poor condition, everything is very outdated/rundown. When we got into our room there was towels that looked like they had already been used and the shower was barely functional. The fire alarm also went off at one point early in the night which was very quiet and not easily heard from inside the room. Would not stay here again.
4
Stephanie
11 de nov. de 2025
·
Hospedou-se por 1 noite
The amenities are great. I love the pool with the waterslides. The room we stayed in was not clean. There was so many spiderwebs and we had over 20 spiders in our bedroom. They just kept coming. The bathroom had so much mold and was not clean. The buildings themselves are old but if they were clean, it would be fine.
The amenities are great. I love the pool with the waterslides. The room we stayed in was not clean. There was so many spiderwebs and we had over 20 spiders in our bedroom. They just kept coming. The bathroom had so much mold and was not clean. The buildings themselves are old but if they were clean, it would be fine.
4
Brenda
28 de set. de 2025
·
Hospedou-se por 2 noites
Needs a deep clean. Air conditioner doesn't work and is filthy. Coffee machine is plastic, broken, stained and needs to be thrown out. Room was hot. Fire alarm went off our last night and hallway was full of smoke. Apparently a room uses the fireplace and smoked their room out. Worker was in the hallway and never communicated to any of us what was happening , if it was safe to stay in our rooms, nothing. I realize it's a low star hotel, but it wouldn't kill them to clean, or replace things that don't work, communicate with guests during an incident, give more than 1 bar of soap, and some minor things really. At checkout they didn't even ask about our stay which is why I'm leaving this review. Because they know it's not acceptable and don't want to hear it. I wouldn't recommend giving this place a try.
Needs a deep clean. Air conditioner doesn't work and is filthy. Coffee machine is plastic, broken, stained and needs to be thrown out. Room was hot. Fire alarm went off our last night and hallway was full of smoke. Apparently a room uses the fireplace and smoked their room out. Worker was in the hallway and never communicated to any of us what was happening , if it was safe to stay in our rooms, nothing. I realize it's a low star hotel, but it wouldn't kill them to clean, or replace things that don't work, communicate with guests during an incident, give more than 1 bar of soap, and some minor things really. At checkout they didn't even ask about our stay which is why I'm leaving this review. Because they know it's not acceptable and don't want to hear it. I wouldn't recommend giving this place a try.
6
GRAZIELLA
20 de nov. de 2025
·
Hospedou-se por 1 noite
The staff was very courteous. We complained about the room at reception because it smelled like cigarette smoking. Someone before smoked in it and even if they clean and spray everything it is still very hard to get the smell out. They offered to change us but we had already unpacked and brought everything in so we decided to stay as it was only for one night. But the smell was strong. Otherwise, it was very clean.
The staff was very courteous. We complained about the room at reception because it smelled like cigarette smoking. Someone before smoked in it and even if they clean and spray everything it is still very hard to get the smell out. They offered to change us but we had already unpacked and brought everything in so we decided to stay as it was only for one night. But the smell was strong. Otherwise, it was very clean.
6
Erin
28 de set. de 2025
·
Hospedou-se por 2 noites
I have stayed at this property with friends and family many times over the year's and we generally love this hotel. The rooms are spacious and we love the cozy cabin feel..The negative is the property is starting to feel a little run down..the pool area is not clean at all, and it seems to be getting worse every year.The outdoor hot tub was very low on water. The stairs leading up to the waterslide are caked with dirt and both hot tubs have dirt in piles u can visibly see! The floors also seem very dirty and i doubt this place gets clened properly ever! Its sad because as much as we love the hotel we cant get over how gross that is..plus the games are broken have been for years and maybe a little update wouldnt hurt. This weekend the room i was in Was ok, but the bath tub was caked with idk what and we even had it cleaned after we arrived and it still felt dirty. I am disappointed in the cleanliness of this hotel.
I have stayed at this property with friends and family many times over the year's and we generally love this hotel. The rooms are spacious and we love the cozy cabin feel..The negative is the property is starting to feel a little run down..the pool area is not clean at all, and it seems to be getting worse every year.The outdoor hot tub was very low on water. The stairs leading up to the waterslide are caked with dirt and both hot tubs have dirt in piles u can visibly see! The floors also seem very dirty and i doubt this place gets clened properly ever! Its sad because as much as we love the hotel we cant get over how gross that is..plus the games are broken have been for years and maybe a little update wouldnt hurt. This weekend the room i was in Was ok, but the bath tub was caked with idk what and we even had it cleaned after we arrived and it still felt dirty. I am disappointed in the cleanliness of this hotel.
6
Don
30 de jul. de 2025
·
Hospedou-se por 2 noites
Room was nice and warm, and staff seemed friendly at the front desk. The toilet wasnt very clean in the room, and the elevator was a bit concerning and clunky like it needed repairs. Altough hotel is getting a bit on the older side it was a good place to stay and prices more resonable than others. Bed was conformable.
Room was nice and warm, and staff seemed friendly at the front desk. The toilet wasnt very clean in the room, and the elevator was a bit concerning and clunky like it needed repairs. Altough hotel is getting a bit on the older side it was a good place to stay and prices more resonable than others. Bed was conformable.
10
MARICRIS
11 de nov. de 2025
·
Hospedou-se por 1 noite
The pool was not clean, lots of sand in the bottom. The bathroom vent was not working in the room.
The pool was not clean, lots of sand in the bottom. The bathroom vent was not working in the room.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Quartos
Suítes e lofts são espaçosos, com cozinhas, lareiras e vistas para a montanha, tornando-os práticos para famílias. A decoração e o mobiliário são desatualizados e desgastados, o conforto varia (notavelmente alguns colchões e sofás-cama), com ruído ocasional, problemas com aquecimento/ar condicionado e Wi-Fi instável.
Avaliações dos hóspedes relacionadas
10
Shannon
22 de out. de 2025
·
Hospedou-se por 1 noite
We really enjoyed our stay. Its an older resort but it seems kept up. My children loved the pool and the play area. My husband and I enjoyed the spaciousness of the suite with a loft bedroom for the kids. We look forward to staying again.
We really enjoyed our stay. Its an older resort but it seems kept up. My children loved the pool and the play area. My husband and I enjoyed the spaciousness of the suite with a loft bedroom for the kids. We look forward to staying again.
6
Douglas A
22 de jun. de 2025
·
Hospedou-se por 1 noite
On arrival the room was hot but the A/C circulating fan couldn’t be run as the bearings were shot and the noise was far too loud. As was said in other reviews the room had been cleaned but was old and the fixtures were in need of replacement. The hotel is about 1 mile from downtown, there is a bus but the service is not that great after 20:00. Returns are every hour. You can drive, but parking is an issue in Banff.
On arrival the room was hot but the A/C circulating fan couldn’t be run as the bearings were shot and the noise was far too loud. As was said in other reviews the room had been cleaned but was old and the fixtures were in need of replacement. The hotel is about 1 mile from downtown, there is a bus but the service is not that great after 20:00. Returns are every hour. You can drive, but parking is an issue in Banff.
8
RUKMAL
20 de jul. de 2025
·
Hospedou-se por 1 noite
All good except for the very poor WiFi service. They didn’t care even after mentioning.
All good except for the very poor WiFi service. They didn’t care even after mentioning.
8
Kerry
15 de dez. de 2025
·
Hospedou-se por 2 noites
Great two night stay in a studio suite in the main building. The room was a bit dated but it had everything I needed. I appreciated having a kitchen as most accommodation in Banff is hotel room only. Also, the underground parking was awesome (without some outrageous additional cost). It’s super easy to get down to Banff Avenue with the bus stops right in front of the resort.
Great two night stay in a studio suite in the main building. The room was a bit dated but it had everything I needed. I appreciated having a kitchen as most accommodation in Banff is hotel room only. Also, the underground parking was awesome (without some outrageous additional cost). It’s super easy to get down to Banff Avenue with the bus stops right in front of the resort.
10
cheryl
30 de nov. de 2025
·
Hospedou-se por 1 noite
Love this hotel , great value for families. Could def do with room updating, but other than that price is good and so is location
Love this hotel , great value for families. Could def do with room updating, but other than that price is good and so is location
8
marc
2 de nov. de 2025
·
Hospedou-se por 2 noites
Bed & pillows were not comfortable.
Bed & pillows were not comfortable.
6
Ish
17 de out. de 2025
·
Hospedou-se por 3 noites
Nice views and easy commute into Banff. The resort had a very dated and musty vibe and the room, although spacious, was not very clean - had a musty smell. Overall still good value for the money compared with other options.
Nice views and easy commute into Banff. The resort had a very dated and musty vibe and the room, although spacious, was not very clean - had a musty smell. Overall still good value for the money compared with other options.
6
john
17 de out. de 2025
·
Hospedou-se por 4 noites
Great mountain views but the place I aged and needs a complete facelift
Great mountain views but the place I aged and needs a complete facelift
8
Rita
20 de out. de 2025
·
Hospedou-se por 1 noite
The Mountain view was stunning Parking accessible The room was nice and comfy
The Mountain view was stunning Parking accessible The room was nice and comfy
4
Victoria
31 de ago. de 2025
·
Hospedou-se por 1 noite
Very outdated. Beds were not comfortable and had a dip in the middle of the mattress.
Very outdated. Beds were not comfortable and had a dip in the middle of the mattress.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Serviço
Muitos hóspedes descrevem a equipe como amigável e prestativa, com a manutenção rápida para resolver os problemas. Outros citam check-in lento ou inflexível e interações inúteis ou rudes (incluindo na piscina), além de comunicação inconsistente.
Avaliações dos hóspedes relacionadas
8
Laura
25 de jul. de 2025
·
Hospedou-se por 1 noite
I asked to purchase early checkin, but they would only offer it for 2 hours early, and with no guarantee. They were no full, so i was very disappointed that there was zero interest in accomodating an early checkin.
I asked to purchase early checkin, but they would only offer it for 2 hours early, and with no guarantee. They were no full, so i was very disappointed that there was zero interest in accomodating an early checkin.
10
phillip
2 de jun. de 2025
·
Hospedou-se por 1 noite
Great service by the maintenance staff to fix the tv issues and replace the coffee maker.
Great service by the maintenance staff to fix the tv issues and replace the coffee maker.
10
Paulo
2 de fev. de 2026
·
Hospedou-se por 3 noites
Staff was great, as usual
Staff was great, as usual
10
Azim
13 de set. de 2025
·
Hospedou-se por 1 noite
Great hotel. Only complaint was that the check in counter took an extra hour for us to check in and forgot to give us bus passes. Ended up not being a big deal since bus drivers were cool with seeing our card keys and let us not have to pay on buses.
Great hotel. Only complaint was that the check in counter took an extra hour for us to check in and forgot to give us bus passes. Ended up not being a big deal since bus drivers were cool with seeing our card keys and let us not have to pay on buses.
8
Luigi
30 de out. de 2025
·
Hospedou-se por 3 noites
Room was clean and the staff were pleasant
Room was clean and the staff were pleasant
8
Kimber
30 de abr. de 2025
·
Hospedou-se por 1 noite
The upstairs bathroom door handle was broken. One of the teens with us got stuck inside and couldn't open the door (yes it was unlocked). It took 5 of us to try and about 20 minutes before we were able to get her out! She was tramatized! I told the front desk and she said, oh haha there's lots of things broken around here. She didn't write it down or seem to take it seriously, at all. The remainder of the stay, we had to leave the door unlatched while using the bathroom. I feel sorry for the next people in that room! What if someone is there alone and goes in the bathroom? No one will know they are literally stuck in the bathroom! Other than that, they stay was great. Unfortunately, this is what we will remember.
The upstairs bathroom door handle was broken. One of the teens with us got stuck inside and couldn't open the door (yes it was unlocked). It took 5 of us to try and about 20 minutes before we were able to get her out! She was tramatized! I told the front desk and she said, oh haha there's lots of things broken around here. She didn't write it down or seem to take it seriously, at all. The remainder of the stay, we had to leave the door unlatched while using the bathroom. I feel sorry for the next people in that room! What if someone is there alone and goes in the bathroom? No one will know they are literally stuck in the bathroom! Other than that, they stay was great. Unfortunately, this is what we will remember.
8
ROBERT
16 de jan. de 2026
·
Hospedou-se por 2 noites
Cupboards are pretty beat up with roughly patched gouges and scuffs. Hinges have springs that fall out and get lost. Fireplace concrete is cracked and spalled with large chunks missing. Front desk staff is awesomely helpful.
Cupboards are pretty beat up with roughly patched gouges and scuffs. Hinges have springs that fall out and get lost. Fireplace concrete is cracked and spalled with large chunks missing. Front desk staff is awesomely helpful.
6
Janet
26 de set. de 2025
·
Hospedou-se por 3 noites
Room was clean and comfortable but quite dated; the front desk was not very approachable or helpful.
Room was clean and comfortable but quite dated; the front desk was not very approachable or helpful.
2
Arun
3 de set. de 2025
·
Hospedou-se por 3 noites
I rarely write reviews, but this stay was so terrible I feel compelled to warn others. From the moment we arrived, things went downhill fast. The room was absolutely filthy and had a horrible smell . The front desk staff was rude, dismissive and had attitudes. No apology, no solution — just pure unprofessionalism. The worst part? When we requested housekeeping to come clean the room, a staff member actually handed me a vacuum cleaner and said, “Do it yourself.” I thought it was a joke at first. It wasn’t. This hotel clearly has no standards for cleanliness or customer service. Save yourself the frustration and stay literally anywhere else. One star is too generous.
I rarely write reviews, but this stay was so terrible I feel compelled to warn others. From the moment we arrived, things went downhill fast. The room was absolutely filthy and had a horrible smell . The front desk staff was rude, dismissive and had attitudes. No apology, no solution — just pure unprofessionalism. The worst part? When we requested housekeeping to come clean the room, a staff member actually handed me a vacuum cleaner and said, “Do it yourself.” I thought it was a joke at first. It wasn’t. This hotel clearly has no standards for cleanliness or customer service. Save yourself the frustration and stay literally anywhere else. One star is too generous.
6
Laine
1 de set. de 2025
·
Hospedou-se por 4 noites
Loved the kitchen area and the balcony. I think the rooms need some renovations and the staff service needs to be improved.
Loved the kitchen area and the balcony. I think the rooms need some renovations and the staff service needs to be improved.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Localização
Localização tranquila na Tunnel Mountain, com vistas panorâmicas e vida selvagem, a uma curta distância de carro ou caminhada de 15 a 30 minutos da Banff Avenue. Passes de ônibus ROAM gratuitos e uma parada bem em frente facilitam o acesso à cidade quando o estacionamento é limitado.
Avaliações dos hóspedes relacionadas
10
Christian
4 de set. de 2025
·
Hospedou-se por 2 noites
Alt spillede fra start til slut. Super fint hotel med en dejlig placering på siden af Tunnel Mountain. Gratis shuttlebus til centrum af Banff er inkluderet i prisen. P-kælder med reserveret plads til det enkelte værelse var ligeledes en del af prisen.
Alt spillede fra start til slut. Super fint hotel med en dejlig placering på siden af Tunnel Mountain. Gratis shuttlebus til centrum af Banff er inkluderet i prisen. P-kælder med reserveret plads til det enkelte værelse var ligeledes en del af prisen.
6
Jeffrey
28 de ago. de 2025
·
Hospedou-se por 4 noites
The location of the property is perfect! You are literally just up the mountain from downtown and the first stop as you come up the mountain for the #2 bus (which the hotel gives you a pass to ride the bus for free). It was a 12-15 minute easy downhill walk for us into downtown Banff and you can take the bus back. It is quiet and beautiful up in this area. We had a balcony porch with views of the mountain with table and chairs and that was a real treat! The room had a comfortable queen bed, a wood burning fireplace (with wood to burn), a full kitchen and a sofa sleeper. We had everything we needed for our stay and the staff were always helpful and accommodating. This is an older property that has been well used so the Formica counters were worn and in need of replacement. The carpet in the room was fine and seemed to be recently replaced, but the carpet in the halls was not in good shape. Everything was functional, but dated, so for us it worked. The pool area under the front lobby was not functional or open, but they have a waterslide area and both an indoor and outdoor hot tub. We enjoyed the hot tub after our long hikes (some jets were working and some not, but there was a good amount of room and jets to enjoy). There is no restaurant or food on the property. It has the things you need in terms of the room, but it doesn't feel like a resort and it is definitely well used. For the price, it was clean and had what we needed. Parking was convenient and easy. Good staff!
The location of the property is perfect! You are literally just up the mountain from downtown and the first stop as you come up the mountain for the #2 bus (which the hotel gives you a pass to ride the bus for free). It was a 12-15 minute easy downhill walk for us into downtown Banff and you can take the bus back. It is quiet and beautiful up in this area. We had a balcony porch with views of the mountain with table and chairs and that was a real treat! The room had a comfortable queen bed, a wood burning fireplace (with wood to burn), a full kitchen and a sofa sleeper. We had everything we needed for our stay and the staff were always helpful and accommodating. This is an older property that has been well used so the Formica counters were worn and in need of replacement. The carpet in the room was fine and seemed to be recently replaced, but the carpet in the halls was not in good shape. Everything was functional, but dated, so for us it worked. The pool area under the front lobby was not functional or open, but they have a waterslide area and both an indoor and outdoor hot tub. We enjoyed the hot tub after our long hikes (some jets were working and some not, but there was a good amount of room and jets to enjoy). There is no restaurant or food on the property. It has the things you need in terms of the room, but it doesn't feel like a resort and it is definitely well used. For the price, it was clean and had what we needed. Parking was convenient and easy. Good staff!
8
Tomoko
29 de set. de 2025
·
Hospedou-se por 5 noites
施設は新しくはありませんがキッチン、リビング、ロフトのベッドルームがありとても快適に過ごせました。 ダウンダウンから離れていますがホテル目の前にバス停がありバスチケットももらえるので便利でした。 スタッフも親切でした。
施設は新しくはありませんがキッチン、リビング、ロフトのベッドルームがありとても快適に過ごせました。 ダウンダウンから離れていますがホテル目の前にバス停がありバスチケットももらえるので便利でした。 スタッフも親切でした。
8
Richard
23 de out. de 2025
·
Hospedou-se por 2 noites
We had a comfortable stay for two night. Staff were very friendly. Great that you get a free bus pass included with your stay. Bus stop is directly outside your hotel, so quick and easy to get to centre of town.
We had a comfortable stay for two night. Staff were very friendly. Great that you get a free bus pass included with your stay. Bus stop is directly outside your hotel, so quick and easy to get to centre of town.
8
Caroline
4 de out. de 2025
·
Hospedou-se por 4 noites
Great Mountain view, accessible, clean and comfortable rooms, easy access to downtown
Great Mountain view, accessible, clean and comfortable rooms, easy access to downtown
10
Darryl
11 de mar. de 2025
·
Hospedou-se por 2 noites
Great spot to stay . Bus stop across the road or 5 minute drive into town . Would stay again for sure .
Great spot to stay . Bus stop across the road or 5 minute drive into town . Would stay again for sure .
8
Luzviminda
3 de jul. de 2025
·
Hospedou-se por 1 noite
The staff was very friendly, gave tickets for free bus rides. My grandson had so much fun and enjoyment of the water slides. The men enjoyed sitting out on the balcony. I woukd consider staying here again
The staff was very friendly, gave tickets for free bus rides. My grandson had so much fun and enjoyment of the water slides. The men enjoyed sitting out on the balcony. I woukd consider staying here again
8
Sharon
17 de ago. de 2025
·
Hospedou-se por 1 noite
Nice to be away from downtown Banff
Nice to be away from downtown Banff
8
Angela
29 de jul. de 2025
·
Hospedou-se por 2 noites
This place was wonderful. Only a mile from town was awesome!
This place was wonderful. Only a mile from town was awesome!
8
armand
30 de set. de 2025
·
Hospedou-se por 2 noites
The scenery and location was beautiful
The scenery and location was beautiful
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Jantar
Não há restaurante ou mercearia no local; a maioria dos hóspedes prepara suas próprias refeições usando as cozinhas dos quartos. Vários mencionam um bom restaurante vizinho do outro lado da rua como alternativa.
Avaliações dos hóspedes relacionadas
10
Don
8 de jul. de 2025
·
Hospedou-se por 4 noites
Had a kitchenette so that some meals could be prepared at resort. They offered free bus transportation to Banff. Great spot!
Had a kitchenette so that some meals could be prepared at resort. They offered free bus transportation to Banff. Great spot!
6
Jeffrey
28 de ago. de 2025
·
Hospedou-se por 4 noites
The location of the property is perfect! You are literally just up the mountain from downtown and the first stop as you come up the mountain for the #2 bus (which the hotel gives you a pass to ride the bus for free). It was a 12-15 minute easy downhill walk for us into downtown Banff and you can take the bus back. It is quiet and beautiful up in this area. We had a balcony porch with views of the mountain with table and chairs and that was a real treat! The room had a comfortable queen bed, a wood burning fireplace (with wood to burn), a full kitchen and a sofa sleeper. We had everything we needed for our stay and the staff were always helpful and accommodating. This is an older property that has been well used so the Formica counters were worn and in need of replacement. The carpet in the room was fine and seemed to be recently replaced, but the carpet in the halls was not in good shape. Everything was functional, but dated, so for us it worked. The pool area under the front lobby was not functional or open, but they have a waterslide area and both an indoor and outdoor hot tub. We enjoyed the hot tub after our long hikes (some jets were working and some not, but there was a good amount of room and jets to enjoy). There is no restaurant or food on the property. It has the things you need in terms of the room, but it doesn't feel like a resort and it is definitely well used. For the price, it was clean and had what we needed. Parking was convenient and easy. Good staff!
The location of the property is perfect! You are literally just up the mountain from downtown and the first stop as you come up the mountain for the #2 bus (which the hotel gives you a pass to ride the bus for free). It was a 12-15 minute easy downhill walk for us into downtown Banff and you can take the bus back. It is quiet and beautiful up in this area. We had a balcony porch with views of the mountain with table and chairs and that was a real treat! The room had a comfortable queen bed, a wood burning fireplace (with wood to burn), a full kitchen and a sofa sleeper. We had everything we needed for our stay and the staff were always helpful and accommodating. This is an older property that has been well used so the Formica counters were worn and in need of replacement. The carpet in the room was fine and seemed to be recently replaced, but the carpet in the halls was not in good shape. Everything was functional, but dated, so for us it worked. The pool area under the front lobby was not functional or open, but they have a waterslide area and both an indoor and outdoor hot tub. We enjoyed the hot tub after our long hikes (some jets were working and some not, but there was a good amount of room and jets to enjoy). There is no restaurant or food on the property. It has the things you need in terms of the room, but it doesn't feel like a resort and it is definitely well used. For the price, it was clean and had what we needed. Parking was convenient and easy. Good staff!
10
Adam
21 de jun. de 2025
·
Hospedou-se por 1 noite
The place is super cool and affordable. The waterslide and hot tub is huge added value. Nice to also have a kitchenette for making meals if desired. The place could use some updating, but happy with the price and location. Really liked the free bus passes offered to guests and the Prow restaurant across the street!
The place is super cool and affordable. The waterslide and hot tub is huge added value. Nice to also have a kitchenette for making meals if desired. The place could use some updating, but happy with the price and location. Really liked the free bus passes offered to guests and the Prow restaurant across the street!
10
Laurie
29 de set. de 2025
·
Hospedou-se por 4 noites
An awesome place to stay. I had a loft room which was huge and amazing. It was a little dated but it was cozy. There were no options for food. There weren’t even vending machines on the property.
An awesome place to stay. I had a loft room which was huge and amazing. It was a little dated but it was cozy. There were no options for food. There weren’t even vending machines on the property.
8
Jack
22 de set. de 2025
·
Hospedou-se por 2 noites
The hotel is outside of Banff, however, travel into Banff is easy and the hotel provides a courtesy bus pass. Every room is allocated parking, The only restaurant nearby is an adjacent hotel - the food is very nice. Douglas Fir is in need of renovations. As a stop over for a day or two to discover Banff and its surroundings it is fine. For a longer stay you may consider a more comfortable hotel.
The hotel is outside of Banff, however, travel into Banff is easy and the hotel provides a courtesy bus pass. Every room is allocated parking, The only restaurant nearby is an adjacent hotel - the food is very nice. Douglas Fir is in need of renovations. As a stop over for a day or two to discover Banff and its surroundings it is fine. For a longer stay you may consider a more comfortable hotel.
6
Amanda
12 de ago. de 2025
·
Hospedou-se por 5 noites
Solo traveler stayed 5 nights. Housekeeping only attended to my room one time. Modest but quite spacious room with full kitchen. Wood burning fire place. Wood available in underground parking area. Waterpark, pool and indoor/outdoor hot tubs. View from outside pool was nice. No onsite grocery, store or restaurant so plan ahead. Easy access to Hoodoo trail and bus stop is across the street. Elk visited resort grounds daily. Fun to see.
Solo traveler stayed 5 nights. Housekeeping only attended to my room one time. Modest but quite spacious room with full kitchen. Wood burning fire place. Wood available in underground parking area. Waterpark, pool and indoor/outdoor hot tubs. View from outside pool was nice. No onsite grocery, store or restaurant so plan ahead. Easy access to Hoodoo trail and bus stop is across the street. Elk visited resort grounds daily. Fun to see.
10
Kyle
17 de ago. de 2025
·
Hospedou-se por 1 noite
The little kitchens that are available in the suites are nice to have
The little kitchens that are available in the suites are nice to have
8
colin
9 de abr. de 2025
·
Hospedou-se por 3 noites
What a great place to bring the family. Definitely need to get a in house restaurant or breakfast buffet area. Hotel is definitely dated but still a great family getaway
What a great place to bring the family. Definitely need to get a in house restaurant or breakfast buffet area. Hotel is definitely dated but still a great family getaway
6
Devon
18 de out. de 2025
·
Hospedou-se por 6 noites
Beautiful area, there is lots of room choices. However, adult pool was closed down, saunas closed down, hottubs out of order. No resturant. They didnt change our sheets, only made the bed. Didnt replenish the coffee or toileties incl the toilet paper, we had to ask for it
Beautiful area, there is lots of room choices. However, adult pool was closed down, saunas closed down, hottubs out of order. No resturant. They didnt change our sheets, only made the bed. Didnt replenish the coffee or toileties incl the toilet paper, we had to ask for it
10
Bev
26 de set. de 2025
·
Hospedou-se por 3 noites
Easy check-in and check-out. Each unit was provided with 1 parking space, also they gave out Unlimited Bus pass to downtown, though we didn’t use it, it’s really a nice perk for convenient travel to downtown. We rented a 1-bedroom Lodge, it has a kitchen and dining area, we were able to cook and have breakfast there. Only 1.5bath, so all 6 of us needs to use the washroom downstairs to take a shower. 2 Queen size beds upstairs and 1 bedroom with a queen size bed downstairs, enough for the 6 of us to rest after our daytrips in Lake Louise and Jasper. We didn’t really stayed long in the unit, we leave early in the morning and come back late at night, the area is quiet and dark but it still feels safe even driving there at night.
Easy check-in and check-out. Each unit was provided with 1 parking space, also they gave out Unlimited Bus pass to downtown, though we didn’t use it, it’s really a nice perk for convenient travel to downtown. We rented a 1-bedroom Lodge, it has a kitchen and dining area, we were able to cook and have breakfast there. Only 1.5bath, so all 6 of us needs to use the washroom downstairs to take a shower. 2 Queen size beds upstairs and 1 bedroom with a queen size bed downstairs, enough for the 6 of us to rest after our daytrips in Lake Louise and Jasper. We didn’t really stayed long in the unit, we leave early in the morning and come back late at night, the area is quiet and dark but it still feels safe even driving there at night.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
10
Wellyton
14 de ago. de 2026
·
Hospedou-se por 2 noites
Ótimo para familias Eles fornecem passe de ônibus para o centro da cidade
Ótimo para familias Eles fornecem passe de ônibus para o centro da cidade
10
Geraldo
10 de set. de 2025
·
Hospedou-se por 1 noite
Acomodação confortável
Acomodação confortável
10
LARISSA
7 de out. de 2024
·
Hospedou-se por 1 noite
Foi além das expectativas. A hospedagem é cercada por lindas paisagens. Loft amplo, bom sistema de aquecimento e com uma pequena cozinha adequada para preparo de alimentos rápidos.
Foi além das expectativas. A hospedagem é cercada por lindas paisagens. Loft amplo, bom sistema de aquecimento e com uma pequena cozinha adequada para preparo de alimentos rápidos.
10
WAGNER
23 de jul. de 2024
·
Hospedou-se por 3 noites
O hotel é bem próximo do centro de Banff e oferece transporte gratuito. Nosso quarto tinha vista maravilhosa para as montanhas e era bastante espaçoso, inclusive com dois banheiros. Ótima opção para uma família de quatro. O staf foi bastante atencioso. Se voltarmos a Banff algum dia, será a nossa primeira opção de hospedagem.
O hotel é bem próximo do centro de Banff e oferece transporte gratuito. Nosso quarto tinha vista maravilhosa para as montanhas e era bastante espaçoso, inclusive com dois banheiros. Ótima opção para uma família de quatro. O staf foi bastante atencioso. Se voltarmos a Banff algum dia, será a nossa primeira opção de hospedagem.
8
Aurea Teruco
12 de jun. de 2024
·
Hospedou-se por 3 noites
A vista do quarto para as montanhas rochosas, excepcional. Espaço amplo, bom chuveiro, cozinha bem equipadas, limpeza a desejar
A vista do quarto para as montanhas rochosas, excepcional. Espaço amplo, bom chuveiro, cozinha bem equipadas, limpeza a desejar
Políticas da propriedade
Check-in
Checkout
De 16:00 a 00:00
Antes de 11:00
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As respostas instantâneas de IA são baseadas em informações do hotel
Preços para próximas datas
setembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
outubro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
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Preço médio por noite entre as ofertas, com impostos e taxas.
Preços em USD para 2 hóspedes, atualizados diariamente.
- 2026-09-17: NO DATA
- 2026-09-18: NO DATA
- 2026-09-19: NO DATA
- 2026-09-20: NO DATA
- 2026-09-21: NO DATA
- 2026-09-22: NO DATA
- 2026-09-23: NO DATA
- 2026-09-24: NO DATA
- 2026-09-25: NO DATA
- 2026-09-26: NO DATA
- 2026-09-27: 241.1874331375122USD
- 2026-09-28: 661.0549794708252USD
- 2026-09-29: 642.4334981323242USD
- 2026-09-30: 189.92331506881712USD
- 2026-10-01: 650.3399758300781USD
- 2026-10-02: 635.7466217559814USD
- 2026-10-03: 650.3399758300781USD
- 2026-10-04: 265.9369851356506USD
- 2026-10-05: 201.84715657424925USD
- 2026-10-06: 265.2460202980041USD
- 2026-10-07: 198.69046611328125USD
- 2026-10-08: 200.48812115707395USD
- 2026-10-09: 650.3399758300781USD
- 2026-10-10: 650.3399758300781USD
- 2026-10-11: 242.1465027099609USD
- 2026-10-12: 194.78012332077026USD
- 2026-10-13: 98.27343643455505USD
- 2026-10-14: 98.4379560459137USD
- 2026-10-15: 98.4164992527008USD
- 2026-10-16: 117.0563257987976USD
- 2026-10-17: 605.4914214019775USD
- 2026-10-18: 98.99587649459838USD
- 2026-10-19: 98.4164992527008USD
- 2026-10-20: 99.37498156814574USD
- 2026-10-21: 99.61817608795165USD
- 2026-10-22: 97.05815627288818USD
- 2026-10-23: 156.46212972564697USD
- 2026-10-24: 118.15129715995788USD
- 2026-10-25: 98.4164992527008USD
- 2026-10-26: 101.34202081489562USD
- 2026-10-27: 99.33922024612426USD
- 2026-10-28: 98.05885097236633USD
- 2026-10-29: 99.63248938179015USD
- 2026-10-30: 119.49603681335448USD
- 2026-10-31: 120.33292186889648USD
- 2026-11-01: 97.69873971862792USD
- 2026-11-02: 102.67246470451354USD
- 2026-11-03: 98.4164992527008USD
- 2026-11-04: 99.61817608795165USD
- 2026-11-05: 99.775543434906USD
- 2026-11-06: 119.88944641571044USD
- 2026-11-07: 123.53026453857422USD
- 2026-11-08: 99.59671929473876USD
- 2026-11-09: 99.86137937278747USD
- 2026-11-10: 101.34202081489562USD
- 2026-11-11: 98.96011517257689USD
- 2026-11-12: 100.0402035129547USD
- 2026-11-13: 119.66055642471312USD
- 2026-11-14: 121.677670287323USD
- 2026-11-15: 99.41789515457153USD
- 2026-11-16: 100.3191593547821USD
- 2026-11-17: 97.76558183670043USD
O horário de check-in começa às16:00O horário de check-out termina às11:00
O check-in deve ser feito por alguém que tenha pelo menos 18 anos de idade.
Requisitos De Idade
Idade mínima para fazer o check-in: 18 anos
Animais De Estimação
Aceita animais de serviço;Isenção de taxas/restrições para cães-guia;Não aceita animais de estimação;
Serviços De Recepção
Há possibilidade de check-out sem contato; A equipe da recepção vai receber os hóspedes no momento da chegada. A informação fornecida pela propriedade pode ser traduzida com ferramentas automáticas de tradução.
Identificação
Documento de identificação oficial com foto e cartão de crédito, cartão de débito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras;
Política Para Crianças E Camas Extras
Esta propriedade tem espaços externos, como sacadas, pátios ou terraços, que podem não ser adequados para crianças; se tiver alguma preocupação, recomendamos entrar em contato com a propriedade antes da chegada para confirmar se é possível acomodar você em um quarto adequado; Crianças de até 16 anos de idade têm estadia gratuita quando ocupam o quarto dos pais ou guardiães, usando as camas existentes; Berços não disponíveisCamas extras/dobráveis não disponíveis
Comodidades populares
Estacionamento
Banheira/Jacuzzi
Quartos de não fumantes
Cofre
Campo de golfe (na proximidade)
Caminhada
Atividades
Campo de golfe (na proximidade)
Caminhada
Fitness Center (nearby)
Water Park
Estacionamento
Estacionamento
Estacionamento gratuito
Internet
Wi-fi grátis
Geral
Quartos de não fumantes
Banheira/Jacuzzi
Vending machines
Sala para família
Serviços
Cofre
24-Hour Front Desk