Palazzo Marzoli charme Resort - Small Luxury Hotel

- The staff were warm and attentive. - They provided a lot of useful information. - They offered very thoughtful service.

The outside appearance, location, and views of the hotel were the only things satisfactory. The manager didn't speak English and was not accommodating or hospitable. Leo and Eva were kind and trying to be a helpful as possible. They upcharged for a ride anywhere and charged different rates ($25-$50 USD per ride).The bedspread and couch had stains, were dusty and never cleaned/washed. The manager didn't explain that we had to leave our key with them in order to have them clean our room which is a security hazard as I had items in the safe. The breakfast was not good and they charged for anything cooked. Overall, I'm disappointed for spending this kind of money on this stay as I was paying hefty for a view and that's it. Loved Positano but not this hotel.

Great Internet access. Staff was amazing, always available to assist. Excellent location, close to everything.

Room was great but staff was not as friendly

The staff/ owner was very attentive and kind to us. We enjoyed the view and having breakfast brought to our room each day. The only suggestion would bento have more water pressure for the 3 rd floor. Shower was a trickle. Beautiful place!