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Marriott Springfield Downtown

227 USD

a notte

Media per ottobre

Marriott Springfield Downtown - Image 1

Marriott Springfield Downtown - Camera

Marriott Springfield Downtown - Camera

Marriott Springfield Downtown - Reception

Marriott Springfield Downtown - Piscina

Prezzi per Marriott Springfield Downtown

Seleziona le date per controllare prezzi e disponibilità

227 USD

a notte

Media per ottobre

Prezzi medi mensili

Presso Marriott Springfield Downtown, il prezzo per notte è in media di 152 USD nel mese più economico (gennaio) e di 236 USD nel mese più caro (aprile), in base agli ultimi 12 mesi.

Prezzo medio per notte presso Marriott Springfield Downtown per mese, ultimi 12 mesi (USD)
Mese	Prezzo medio
gennaio	152 USD
febbraio	174 USD
marzo	176 USD
aprile	236 USD
maggio	212 USD
giugno	231 USD
luglio	207 USD
agosto	179 USD
settembre	217 USD
ottobre	227 USD
novembre	186 USD
dicembre	159 USD

Prezzo più alto: aprile (circa 236 USD)

Prezzo più basso: gennaio (circa 152 USD)

Informazioni su questa struttura

Il divertimento è assicurato grazie ad un'ampia gamma di servizi ricreativi, che includono una piscina coperta e una palestra. Questo hotel dispone, inoltre, di il Wi-Fi gratuito, negozi in loco e una sala da ballo.

Servizi

Il divertimento è assicurato grazie ad un'ampia gamma di servizi ricreativi, che includono una piscina coperta e una palestra. Questo hotel dispone, inoltre, di il Wi-Fi gratuito, negozi in loco e una sala da ballo.

Servizi per le aziende

Potrai usufruire di un business center aperto 24 ore su 24, un pratico servizio di lavanderia e lavaggio a secco e una reception aperta 24 ore su 24. Un hotel offre 13 sale riunioni disponibili per eventi. Il un parcheggio (a pagamento) è disponibile in loco.

Ristorazione

Marriott Springfield Downtown vanta un buon ristorante, Bridge22 Restaurant & Bar. Concludi la giornata in bellezza con il tuo drink preferito! Presso questa struttura troverai un bar/lounge davvero fantastico.

Camere

Nelle 266 camere con aria condizionata della struttura ti sentirai come a casa. Il Wi-Fi gratuito ti consente di restare in contatto con il mondo, mentre la TV con canali via satellite è l'ideale per concedersi un po' di svago. Il bagno in camera dispone di doccia, set di cortesia gratuiti e asciugacapelli. I comfort includono casseforti, scrivanie e telefoni con chiamate urbane gratuite.

Posizione

Scegliendo Marriott Springfield Downtown a Springfield (Metro Center), in meno di un quarto d'ora a piedi potrai raggiungere Casinò MGM Springfield e Naismith Memorial Basketball Hall of Fame. Questo hotel si trova a 1,8 km da Springfield Armory e 4 km da Eastern States Exposition.

Nelle vicinanze

Tower Square Park(0.1 miglia)
CityStage Symphony Hall(0.1 miglia)
Springfield City Hall(0.1 miglia)
Connecticut River(0.2 miglia)
Centro MassMutual(0.3 miglia)
Hampden Law Library(0.3 miglia)
Paramount Theater(0.3 miglia)
Regal MGM Springfield(0.4 miglia)
Casinò MGM Springfield(0.4 miglia)
Musei di Springfield(0.4 miglia)
Springfield Science Museum(0.4 miglia)
Dr. Seuss National Memorial(0.5 miglia)
Springfield City Library(0.5 miglia)
Naismith Memorial Basketball Hall of Fame(0.7 miglia)
Springfield Technical Community College(1 miglia)
Union Station di Springfield (ZSF)(0.5 miglia)
Westfield, MA (BAF-Barnes Municipal)(14.3 miglia)
Aeroporto Internazionale "Bradley" di Hartford (BDL)(17.4 miglia)

Parcheggio
Ristorante
Piscina
Camere non fumatori
Lavanderia a secco
Ciclismo

Posizione

2 Boland Way, Metro Center, Springfield (Massachusetts), Massachusetts, Stati Uniti d'America

Tower Square Park (0.1 miglia)

CityStage Symphony Hall (0.1 miglia)

Springfield City Hall (0.1 miglia)

Connecticut River (0.2 miglia)

Centro MassMutual (0.3 miglia)

Hampden Law Library (0.3 miglia)

Altre informazioni sulla posizione

Opzioni camera

4

Suite, 1 letto king

Dettagli della camera

1 Letto Matrimoniale Large

Posti letto: 3

Aria condizionata

Riscaldamento

Wi-Fi (gratuito)

4

Camera, 1 letto king (Mobility Accessible, Tub)

Dettagli della camera

1 Letto Matrimoniale Large

Posti letto: 2

Aria condizionata

Riscaldamento

Wi-Fi (gratuito)

8

Camera Club, 2 letti queen

Dettagli della camera

2 Letti Matrimoniali

Posti letto: 4

300 ft²

Aria condizionata

Riscaldamento

Wi-Fi (gratuito)

4

Camera, 1 letto king (Hearing Accessible)

Dettagli della camera

1 Letto Matrimoniale Large

Posti letto: 2

Aria condizionata

Riscaldamento

Wi-Fi (gratuito)

1

Camera, 1 letto queen, ad angolo

Dettagli della camera

1 Letto Matrimoniale

Posti letto: 2

Aria condizionata

Riscaldamento

Wi-Fi (gratuito)

6

Camera, 1 letto king

Dettagli della camera

1 Letto Matrimoniale Large

Posti letto: 2

298 ft²

Aria condizionata

Riscaldamento

Wi-Fi (gratuito)

5

Camera, 2 letti queen

Dettagli della camera

2 Letti Matrimoniali

Posti letto: 4

300 ft²

Aria condizionata

Riscaldamento

Wi-Fi (gratuito)

10

Camera Club, 1 letto king

Dettagli della camera

1 Letto Matrimoniale Large

Posti letto: 2

300 ft²

Aria condizionata

Riscaldamento

Wi-Fi (gratuito)

4

Suite, 2 letti queen

Dettagli della camera

2 Letti Matrimoniali

Posti letto: 4

Aria condizionata

Riscaldamento

Wi-Fi (gratuito)

4

Camera, 1 letto king (Mobility Accessible, Roll-in Shower)

Dettagli della camera

1 Letto Matrimoniale Large

Posti letto: 2

Aria condizionata

Riscaldamento

Wi-Fi (gratuito)

Recensioni degli ospiti su Marriott Springfield Downtown

7.8

Buono

Sulla base di 1002 recensioni verificate

Cosa pensano gli ospiti

Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

Dalle recensioni più recenti del Marriott Springfield Downtown, i viaggiatori lodano costantemente la cordialità e la disponibilità del personale, le camere pulite e confortevoli e la comoda posizione in centro, vicino a locali e ristoranti, evidenziando però un parcheggio confuso, alcuni rumori notturni e occasionali problemi di pulizia o manutenzione.

Servizi

Pulizia

Camere

Servizio

Posizione

A portata di mano

Ristorazione

Ti è stato utile?

Cosa pensano gli ospiti

Dalle recensioni più recenti del Marriott Springfield Downtown, i viaggiatori lodano costantemente la cordialità e la disponibilità del personale, le camere pulite e confortevoli e la comoda posizione in centro, vicino a locali e ristoranti, evidenziando però un parcheggio confuso, alcuni rumori notturni e occasionali problemi di pulizia o manutenzione.

Gli ospiti apprezzano spesso il bar e il ristorante in loco, elogiando cibo e bevande gustosi, anche se alcuni segnalano tempi di attesa lunghi per la colazione o il servizio in camera. Le esperienze in piscina sono varie, con diverse segnalazioni di chiusure o acqua torbida. Nel complesso, si tratta di un moderno hotel cittadino con tutti i servizi.

Servizi

Pulizia

Camere

Servizio

Posizione

A portata di mano

Ristorazione

Ti è stato utile?

Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

Servizi

Il bar e il ristorante in loco ricevono frequenti elogi, ma le condizioni della piscina sono irregolari, con segnalazioni di chiusure o acqua torbida. Il parcheggio è comodo per alcuni, ma spesso confuso, con segnaletica poco chiara, altezza limitata o addebiti aggiuntivi/doppi.

Recensioni degli ospiti correlate

10

David

28 set 2025

·

Soggiorno di 1 notte

The bar/restaurant has very good food and drinks, much better than the usual hotel fare. The room was comfortable and clean. There was a wedding going on right below us so it was noisy until about 11pm but quieted down afterwards. Nice gym and facilities.

The bar/restaurant has very good food and drinks, much better than the usual hotel fare. The room was comfortable and clean. There was a wedding going on right below us so it was noisy until about 11pm but quieted down afterwards. Nice gym and facilities.

10

Cynthia

11 ago 2024

·

Soggiorno di 1 notte

From the minute we got to the property we were treated so kindly. The guys standing outside the door by the entrance to the ramp helped us with parking directions with friendly smiles. The ramp is a challenging drice with very low clearance and tight turns but we found close easy parking to the elevator. Front lobby is metropolitan decor and beautiful and staff were very kind and efficient. The room was fresh and clean and my only inconvenience was that the thermostat wouldn’t change to heat and the room was icy cold for us ( turning AC off didn’t get it very warm for the stay.). The shower is large and comfortable and had a hand held shower too. Soap bottles were full and there were plenty of towels. Beds were very comfortable and had four feather pillows each. No noise from other rooms was heard. The pool is beautiful and warm and we enjoyed the covered area in the courtyard during a rainstorm. All in all it was the high quality I’ve come to expect from Marriott. Very pleased.

From the minute we got to the property we were treated so kindly. The guys standing outside the door by the entrance to the ramp helped us with parking directions with friendly smiles. The ramp is a challenging drice with very low clearance and tight turns but we found close easy parking to the elevator. Front lobby is metropolitan decor and beautiful and staff were very kind and efficient. The room was fresh and clean and my only inconvenience was that the thermostat wouldn’t change to heat and the room was icy cold for us ( turning AC off didn’t get it very warm for the stay.). The shower is large and comfortable and had a hand held shower too. Soap bottles were full and there were plenty of towels. Beds were very comfortable and had four feather pillows each. No noise from other rooms was heard. The pool is beautiful and warm and we enjoyed the covered area in the courtyard during a rainstorm. All in all it was the high quality I’ve come to expect from Marriott. Very pleased.

10

Karen

21 set 2025

·

Soggiorno di 2 notti

You need better signage outside for the parking garage, just says public parking. It is not clearly marked and should say "Enter here for Marriott Parking". Also, on level C there is no clear indication as to where the entrance into the Marriott is located. Should have a big sign and arrow pointing to the entrance, that says "ENTRANCE TO MARRIOTT" . Many people coming in had the same problem as we did. Where it says Marriott Conference Center, put a sign there also as well pointing in the direction of the entrance, as well as one hanging from overhead.

You need better signage outside for the parking garage, just says public parking. It is not clearly marked and should say "Enter here for Marriott Parking". Also, on level C there is no clear indication as to where the entrance into the Marriott is located. Should have a big sign and arrow pointing to the entrance, that says "ENTRANCE TO MARRIOTT" . Many people coming in had the same problem as we did. Where it says Marriott Conference Center, put a sign there also as well pointing in the direction of the entrance, as well as one hanging from overhead.

8

cynthia

9 ago 2025

·

Soggiorno di 1 notte

We love staying here but this time we had a couple difficulties. The toilet was plugged when we arrived at the room. Maintenance did come to plunge it but I think housekeeping should’ve caught the non flushing issue while they were cleaning. The pool is a big highlight for us and when we went down ready to swim it was closed for some kind of emergency. The water was opaque white. So that was disappointing. However the people we encounter at the hotel are so professional and gracious. Room had some stray hairs but otherwise clean. Marriott is still my favorite.

We love staying here but this time we had a couple difficulties. The toilet was plugged when we arrived at the room. Maintenance did come to plunge it but I think housekeeping should’ve caught the non flushing issue while they were cleaning. The pool is a big highlight for us and when we went down ready to swim it was closed for some kind of emergency. The water was opaque white. So that was disappointing. However the people we encounter at the hotel are so professional and gracious. Room had some stray hairs but otherwise clean. Marriott is still my favorite.

10

Flor

18 mar 2024

·

Soggiorno di 2 notti

Excellent service just need better pool water quality

Excellent service just need better pool water quality

6

dan j.

13 nov 2023

·

Soggiorno di 1 notte

The Marriott caters to huge groups of kids at competitions. The result is noise and a mess. I walked literally across the street to the Sherston for peace and quiet in the restaurants bar dinner and breakfast. Yes the kids are fun and I played with a couple in the pool. But the (fast) elevators were slow because everyone was going intrafloor, there was a barrage of noise in the lobby, and the pool was cloudy andnless than clear or clean

The Marriott caters to huge groups of kids at competitions. The result is noise and a mess. I walked literally across the street to the Sherston for peace and quiet in the restaurants bar dinner and breakfast. Yes the kids are fun and I played with a couple in the pool. But the (fast) elevators were slow because everyone was going intrafloor, there was a barrage of noise in the lobby, and the pool was cloudy andnless than clear or clean

10

Brian

28 feb 2024

·

Soggiorno di 2 notti

The Bridge 22 restaurant had a surprisingly amazing cocktail menu, and the apps were delicious!

The Bridge 22 restaurant had a surprisingly amazing cocktail menu, and the apps were delicious!

10

Sean

25 dic 2023

·

Soggiorno di 1 notte

We enjoyed the location, close to shops and arena. The property has been updated in the past few years, rooms were clean and modern, parking was easy to get in and out, Hitel restaurant and bar were very well staffed and the food was great. We had a few in our party who had food allergies and the staff was knowledgeable and happy to help.

We enjoyed the location, close to shops and arena. The property has been updated in the past few years, rooms were clean and modern, parking was easy to get in and out, Hitel restaurant and bar were very well staffed and the food was great. We had a few in our party who had food allergies and the staff was knowledgeable and happy to help.

10

Robert

7 dic 2024

·

Soggiorno di 1 notte

An excellent room and restaurant. Parking is convenient as well.

An excellent room and restaurant. Parking is convenient as well.

8

Benjamin

17 lug 2023

·

Soggiorno di 1 notte

My girlfriend and I had a great stay at the Marriot in Springfield. I will get this out of the way quickly, but the parking situation was confusing and frustrating. If you plan on booking here, just pull up to the front first and ask for directions on parking. There's no signage until you're inside the lot, and the lot gates also didn't work so it was free for us. There is maybe 1 elevator total, and no stairs from what we could find. We looked kind of everywhere and ended up just walking back down all the ramps. I believe this lot is technically owned by the mall next door, but please be aware it's a confusing mess to park here. It's only $20 a day usually though, so worth it in my opinion. Otherwise, the hotel was really really nice, and the downstairs bar was so nice! The bartenders were really friendly too. The room itself was great (outside of the lack of hand soap which was a hotel-wide issue). It was a bit noisy due to the city traffic, but that's sort of expected. Overall it was a nice stay, no complications other than the parking.

My girlfriend and I had a great stay at the Marriot in Springfield. I will get this out of the way quickly, but the parking situation was confusing and frustrating. If you plan on booking here, just pull up to the front first and ask for directions on parking. There's no signage until you're inside the lot, and the lot gates also didn't work so it was free for us. There is maybe 1 elevator total, and no stairs from what we could find. We looked kind of everywhere and ended up just walking back down all the ramps. I believe this lot is technically owned by the mall next door, but please be aware it's a confusing mess to park here. It's only $20 a day usually though, so worth it in my opinion. Otherwise, the hotel was really really nice, and the downstairs bar was so nice! The bartenders were really friendly too. The room itself was great (outside of the lack of hand soap which was a hotel-wide issue). It was a bit noisy due to the city traffic, but that's sort of expected. Overall it was a nice stay, no complications other than the parking.

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Pulizia

Molti ospiti trovano pulite le camere e le aree comuni. Tuttavia, diversi segnalano negligenze come macchie o elementi poco puliti, capelli sparsi, muffa in bagno, assenza di sapone per le mani durante una carenza, polvere di costruzione nei corridoi e acqua torbida in piscina.

Recensioni degli ospiti correlate

8

Miya

14 lug 2024

·

Soggiorno di 2 notti

The sheets had stains on them. There should have been a microwave in the room itself. The microwave in the mini shop was filthy

The sheets had stains on them. There should have been a microwave in the room itself. The microwave in the mini shop was filthy

10

Alyssia

14 apr 2024

·

Soggiorno di 1 notte

Staff was all very friendly! Room was spotless!

Staff was all very friendly! Room was spotless!

10

Jennifer

1 ott 2025

·

Soggiorno di 1 notte

The room was very clean, our check in was fast and easy and staff was friendly

The room was very clean, our check in was fast and easy and staff was friendly

8

Char

23 gen 2024

·

Soggiorno di 1 notte

The room was bigger than we expected. There were lots of charging ports. The only bad thing was some mold on the ceiling of the bathroom. Other than that the room was very clean. After our concert, we went to the bar and waited for 20-25 minutes. No one waited on us, so we left and went back to our room.

The room was bigger than we expected. There were lots of charging ports. The only bad thing was some mold on the ceiling of the bathroom. Other than that the room was very clean. After our concert, we went to the bar and waited for 20-25 minutes. No one waited on us, so we left and went back to our room.

8

Elisabeth

18 lug 2023

·

Soggiorno di 2 notti

The hotel is conveniently located, front desk staff very pleasant. The main issue was that there was no soap for the bathroom sink. When I called down, they said the entire hotel was out of soap, which was really weird. We had to step into the shower to get shower gel every time we wanted to wash our hands at the sink.

The hotel is conveniently located, front desk staff very pleasant. The main issue was that there was no soap for the bathroom sink. When I called down, they said the entire hotel was out of soap, which was really weird. We had to step into the shower to get shower gel every time we wanted to wash our hands at the sink.

8

Nicole

19 lug 2025

·

Soggiorno di 1 notte

Everything was pretty good. Only 2 things could have been better, it is pretty loud. You can hear everything in the hall and toilets flushing in other units. The grossest issue was the blow dryer, it looked like the handle had dried blood on it. This must be something that does not get cleaned. Not sure how it ended up there but it looked gross and the sign hanging on the bathroom asking to use towels more than once also looked dirty/stained.

Everything was pretty good. Only 2 things could have been better, it is pretty loud. You can hear everything in the hall and toilets flushing in other units. The grossest issue was the blow dryer, it looked like the handle had dried blood on it. This must be something that does not get cleaned. Not sure how it ended up there but it looked gross and the sign hanging on the bathroom asking to use towels more than once also looked dirty/stained.

6

Suemika

11 set 2023

·

Soggiorno di 2 notti

Room not being clean during stay. Had ro call for clean towels and to take out garbage.

Room not being clean during stay. Had ro call for clean towels and to take out garbage.

6

Wendi

28 apr 2024

·

Soggiorno di 1 notte

There were repairs going on in the hallway outside my room and the noise went on into the evening. I had to walk through sheetrock waste on the floors (no way to avoid it) and it got all over my luggage.

There were repairs going on in the hallway outside my room and the noise went on into the evening. I had to walk through sheetrock waste on the floors (no way to avoid it) and it got all over my luggage.

10

Heather

3 ago 2025

·

Soggiorno di 1 notte

Comfortable beds and clean hotel with a helpful staff.

Comfortable beds and clean hotel with a helpful staff.

10

jorge

6 lug 2025

·

Soggiorno di 1 notte

It was ok but pool was dirty

It was ok but pool was dirty

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Camere

Le camere sono moderne, confortevoli e spesso spaziose, con letti comodi e tende oscuranti. Il rumore è un problema comune (pareti sottili, rumori provenienti dal corridoio e dalla città/autostrada) e alcuni segnalano piccoli problemi di manutenzione come malfunzionamenti del termostato o problemi con la porta del bagno, oltre all'assenza di microonde in camera.

Recensioni degli ospiti correlate

8

Stephanie

21 dic 2024

·

Soggiorno di 1 notte

Pretty quiet but can hear train late but not too often

Pretty quiet but can hear train late but not too often

6

Scharlene

18 mar 2025

·

Soggiorno di 3 notti

I was charged more than the Expedia price and had to have my bill adjusted accordingly. Parking is $20 per day. Assigned a room on a corridor with too many guests, can hear everything ( elevator, people chatting in the hallway, need soft -closing roomhallway doors). Needless to say, I didn’t get much rest.

I was charged more than the Expedia price and had to have my bill adjusted accordingly. Parking is $20 per day. Assigned a room on a corridor with too many guests, can hear everything ( elevator, people chatting in the hallway, need soft -closing roomhallway doors). Needless to say, I didn’t get much rest.

8

Sarah

13 lug 2025

·

Soggiorno di 1 notte

The property was very nice and the rooms were very conduits and clean. Aside from the corkscrew parking garage, everything about this stay is quick and easy. No major issues using the elevators to get to our 10th floor room. The only major issue was that these are adjoining rooms with metal doors between. We could hear Everything from the raucous room next to us. I did have to call down to the front desk just after midnight. They offered to send security up to ask the people to be quiet. I do not know if they did. It was only quite for about 15 minutes or so after I called. The phone in the room did not work and the alarm clock was set to go off at 6am. So, I had to call down to the front desk with my own phone.

The property was very nice and the rooms were very conduits and clean. Aside from the corkscrew parking garage, everything about this stay is quick and easy. No major issues using the elevators to get to our 10th floor room. The only major issue was that these are adjoining rooms with metal doors between. We could hear Everything from the raucous room next to us. I did have to call down to the front desk just after midnight. They offered to send security up to ask the people to be quiet. I do not know if they did. It was only quite for about 15 minutes or so after I called. The phone in the room did not work and the alarm clock was set to go off at 6am. So, I had to call down to the front desk with my own phone.

10

David

28 set 2025

·

Soggiorno di 1 notte

The bar/restaurant has very good food and drinks, much better than the usual hotel fare. The room was comfortable and clean. There was a wedding going on right below us so it was noisy until about 11pm but quieted down afterwards. Nice gym and facilities.

The bar/restaurant has very good food and drinks, much better than the usual hotel fare. The room was comfortable and clean. There was a wedding going on right below us so it was noisy until about 11pm but quieted down afterwards. Nice gym and facilities.

10

Susan

2 ott 2025

·

Soggiorno di 2 notti

Rooms were large and clean. Everyone was very friendly. Walkable to lots of restaurants and bars.

Rooms were large and clean. Everyone was very friendly. Walkable to lots of restaurants and bars.

10

Arlene

28 set 2025

·

Soggiorno di 1 notte

The room were very comfortable, the bed and bedding are incredibly soft and comfortable. The black out shades made sleeping in easier

The room were very comfortable, the bed and bedding are incredibly soft and comfortable. The black out shades made sleeping in easier

10

Andrea

25 giu 2025

·

Soggiorno di 1 notte

Check in was awesome, the front desk attendant was very accommodating and easy. Lobby was beautiful, room was very nice. Bathroom door didn't open all the way due to the track on the floor being off. Their was someone next door playing very loud music on and off for the whole night. You can definitely hear sounds from the room next door very easily. I did have a drink at the bar and the service was amazing. I had a chicken quesadilla from the restaurant and it was the best I have every had. I will be back, thank you for the nights stay.

Check in was awesome, the front desk attendant was very accommodating and easy. Lobby was beautiful, room was very nice. Bathroom door didn't open all the way due to the track on the floor being off. Their was someone next door playing very loud music on and off for the whole night. You can definitely hear sounds from the room next door very easily. I did have a drink at the bar and the service was amazing. I had a chicken quesadilla from the restaurant and it was the best I have every had. I will be back, thank you for the nights stay.

8

Nicole

19 lug 2025

·

Soggiorno di 1 notte

Everything was pretty good. Only 2 things could have been better, it is pretty loud. You can hear everything in the hall and toilets flushing in other units. The grossest issue was the blow dryer, it looked like the handle had dried blood on it. This must be something that does not get cleaned. Not sure how it ended up there but it looked gross and the sign hanging on the bathroom asking to use towels more than once also looked dirty/stained.

Everything was pretty good. Only 2 things could have been better, it is pretty loud. You can hear everything in the hall and toilets flushing in other units. The grossest issue was the blow dryer, it looked like the handle had dried blood on it. This must be something that does not get cleaned. Not sure how it ended up there but it looked gross and the sign hanging on the bathroom asking to use towels more than once also looked dirty/stained.

6

William

21 ago 2023

·

Soggiorno di 2 notti

Room was 66 degree frigid. Heater didn’t work. Amenities were not restocked like suppose to. No microwave. Things around room need fixed.

Room was 66 degree frigid. Heater didn’t work. Amenities were not restocked like suppose to. No microwave. Things around room need fixed.

8

Debra

28 dic 2024

·

Soggiorno di 1 notte

Our room was clean and comfortable. However loud noise from the highway woke me a few times during the night.

Our room was clean and comfortable. However loud noise from the highway woke me a few times during the night.

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Servizio

Il servizio è spesso elogiato per la sua cortesia e disponibilità in tutto l'hotel. Alcuni ospiti hanno riscontrato risposte lente o personale insufficiente alla reception, al servizio di pulizia o al ristorante, nonché occasionali problemi con le fatture o i costi del parcheggio.

Recensioni degli ospiti correlate

10

Susan

3 ott 2025

·

Soggiorno di 1 notte

Stayed only one night so didn't go outside the hotel. The room was great and the staff was very efficient and friendly. I was alone so sat at the bar and had a glass of wine and dinner; and the bartender was very friendly and easy to chat with. The food was great. All in all a great stay. The parking garage gave me a bit of trouble, but that was on me. Love that there was a big sign on the wall on the way out that told me exactly how to get onto 91N.

Stayed only one night so didn't go outside the hotel. The room was great and the staff was very efficient and friendly. I was alone so sat at the bar and had a glass of wine and dinner; and the bartender was very friendly and easy to chat with. The food was great. All in all a great stay. The parking garage gave me a bit of trouble, but that was on me. Love that there was a big sign on the wall on the way out that told me exactly how to get onto 91N.

6

Sue

23 gen 2024

·

Soggiorno di 3 notti

It's proximity to Mass Mutual Center and MGM Grand was great. There's not enough staff at this Marriott. There was no hair dryer in the room and it took 1/2 hour to get it to me. Room Service took so long we had to leave and met the server in the hallway with the food. Toilet paper holder was broken, M&Ms on floor near the bed, empty Kleenex box, and when housekeeping came in our second morning, the top sheet was crumpled at the foot of the bed and I had to re-make it. Even the front desk could not get through to housekeeping for us - they weren't picking up the phone due to lack of staff.

It's proximity to Mass Mutual Center and MGM Grand was great. There's not enough staff at this Marriott. There was no hair dryer in the room and it took 1/2 hour to get it to me. Room Service took so long we had to leave and met the server in the hallway with the food. Toilet paper holder was broken, M&Ms on floor near the bed, empty Kleenex box, and when housekeeping came in our second morning, the top sheet was crumpled at the foot of the bed and I had to re-make it. Even the front desk could not get through to housekeeping for us - they weren't picking up the phone due to lack of staff.

2

Greta

21 set 2025

·

Soggiorno di 1 notte

Awful customer service. Beds were awful. Front desk were no help when ask of any recommendations for breakfast they said nothing was open on a Saturday.

Awful customer service. Beds were awful. Front desk were no help when ask of any recommendations for breakfast they said nothing was open on a Saturday.

10

Amy

19 feb 2024

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Soggiorno di 1 notte

We had a great stay. Check in process was easy, room and hotel are beautiful and staff was very friendly.

We had a great stay. Check in process was easy, room and hotel are beautiful and staff was very friendly.

10

Janet

29 mar 2024

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Soggiorno di 1 notte

Staff was extremely pleasant and helpful. Always offering to help and making sure we were enjoying our stay. Shout out to Curry , who helped us with our ridiculous amounts of luggage for a one night stay! We would definitely stay here again when in the area.

Staff was extremely pleasant and helpful. Always offering to help and making sure we were enjoying our stay. Shout out to Curry , who helped us with our ridiculous amounts of luggage for a one night stay! We would definitely stay here again when in the area.

10

Stephen

30 dic 2024

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Soggiorno di 1 notte

They were very accommodating, went the extra mile for their guests on this occasion.

They were very accommodating, went the extra mile for their guests on this occasion.

10

Neslly

16 set 2025

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Soggiorno di 1 notte

Great and friendly staff, very accommodating!

Great and friendly staff, very accommodating!

6

Robert

23 mar 2025

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Soggiorno di 1 notte

Upon check in, the person was disinterested and was very dismissive, felt like I was being lectured ,when we went back and asked a question later, that person was awesome, through out the night it was so loud in the hallway up to at least 3am because our room was right across from the elevator. Screaming kids running the hallway at several points of the night, room never got warm, even though I turned the heat up. Shower was awesome. Upon checkout the gentleman who was there was AMAZING, super attentive and cheerful.

Upon check in, the person was disinterested and was very dismissive, felt like I was being lectured ,when we went back and asked a question later, that person was awesome, through out the night it was so loud in the hallway up to at least 3am because our room was right across from the elevator. Screaming kids running the hallway at several points of the night, room never got warm, even though I turned the heat up. Shower was awesome. Upon checkout the gentleman who was there was AMAZING, super attentive and cheerful.

10

Matthew

5 apr 2025

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Soggiorno di 1 notte

The only small issue was our car didn’t fit in the garage so we had to park down the street in a public lot. I wasn’t sure how safe the area was. I arrived with my son who was very sick and the manager Shaka let us check in few minutes early. He helped us use the restroom, get our luggage, and gave us plenty of water. As another parent of 4 he totally understood and went above expectations to help us get settled. Truly appreciate it!

The only small issue was our car didn’t fit in the garage so we had to park down the street in a public lot. I wasn’t sure how safe the area was. I arrived with my son who was very sick and the manager Shaka let us check in few minutes early. He helped us use the restroom, get our luggage, and gave us plenty of water. As another parent of 4 he totally understood and went above expectations to help us get settled. Truly appreciate it!

10

Barbara

9 mar 2025

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Soggiorno di 1 notte

Staff was excellent. Very clean and great shower. Perfect location for our concert at the Springfield Symphony Hall. Breakfast buffet was really nice. Fresh food and lots to choose from.

Staff was excellent. Very clean and great shower. Perfect location for our concert at the Springfield Symphony Hall. Breakfast buffet was really nice. Fresh food and lots to choose from.

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Posizione

La posizione in centro è comoda per raggiungere a piedi il MassMutual Center, l'MGM, ristoranti e musei, con facile accesso alle strade principali. Alcuni ospiti non hanno gradito l'atmosfera o la pulizia della zona circostante.

Recensioni degli ospiti correlate

8

Nataya

1 mag 2025

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Soggiorno di 2 notti

The under 5 minute walk to Massmutual Center was awesome. Also the proximity of Dunkin Donuts and Starbucks was great

The under 5 minute walk to Massmutual Center was awesome. Also the proximity of Dunkin Donuts and Starbucks was great

10

Mr. James

3 mar 2025

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Soggiorno di 2 notti

Location was great. We were there for a Fred Astaire dance competition at the Sheridan, which was across the street. The staff at the Marriott was very helpful.

Location was great. We were there for a Fred Astaire dance competition at the Sheridan, which was across the street. The staff at the Marriott was very helpful.

10

Ross

30 ago 2024

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Soggiorno di 1 notte

Great location for some nightlife fun after our daytime fun at 6 Flags…easy drive from the park. Free parking and complimentary coffee in the lobby would have been nice, but not the end of the world.

Great location for some nightlife fun after our daytime fun at 6 Flags…easy drive from the park. Free parking and complimentary coffee in the lobby would have been nice, but not the end of the world.

10

Diego

21 ago 2023

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Soggiorno di 2 notti

Conveniently located for walking to museums and restaurants

Conveniently located for walking to museums and restaurants

8

Brent

27 feb 2024

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Soggiorno di 2 notti

The staff was excellent no problems. The building for some reason was cold everywhere. A little creepy around the premises with people asking for cash outside the building. Overall very nice room and service was great.

The staff was excellent no problems. The building for some reason was cold everywhere. A little creepy around the premises with people asking for cash outside the building. Overall very nice room and service was great.

10

Susan

2 ott 2025

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Soggiorno di 2 notti

Rooms were large and clean. Everyone was very friendly. Walkable to lots of restaurants and bars.

Rooms were large and clean. Everyone was very friendly. Walkable to lots of restaurants and bars.

8

Matthew

3 lug 2025

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Soggiorno di 1 notte

Great location to MGM

Great location to MGM

10

Yanitza

25 apr 2025

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Soggiorno di 2 notti

Walking in the hotel smells great. Very clean and comfortable. Great view and location. Connected to a small mall with many food options

Walking in the hotel smells great. Very clean and comfortable. Great view and location. Connected to a small mall with many food options

10

Barbara

9 mar 2025

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Soggiorno di 1 notte

Staff was excellent. Very clean and great shower. Perfect location for our concert at the Springfield Symphony Hall. Breakfast buffet was really nice. Fresh food and lots to choose from.

Staff was excellent. Very clean and great shower. Perfect location for our concert at the Springfield Symphony Hall. Breakfast buffet was really nice. Fresh food and lots to choose from.

8

Michael

21 giu 2024

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Soggiorno di 2 notti

Remodeled hotel with easy access to downtown Springfield. Easy parking in same building.

Remodeled hotel with easy access to downtown Springfield. Easy parking in same building.

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Ristorazione

Il ristorante in loco riceve ottime recensioni per il cibo, i cocktail gustosi e un menu migliore della media degli hotel; la colazione a buffet è spesso elogiata. Alcuni ospiti hanno sperimentato un servizio lento a colazione, al bar o con il servizio in camera.

Recensioni degli ospiti correlate

10

Susan

3 ott 2025

·

Soggiorno di 1 notte

Stayed only one night so didn't go outside the hotel. The room was great and the staff was very efficient and friendly. I was alone so sat at the bar and had a glass of wine and dinner; and the bartender was very friendly and easy to chat with. The food was great. All in all a great stay. The parking garage gave me a bit of trouble, but that was on me. Love that there was a big sign on the wall on the way out that told me exactly how to get onto 91N.

Stayed only one night so didn't go outside the hotel. The room was great and the staff was very efficient and friendly. I was alone so sat at the bar and had a glass of wine and dinner; and the bartender was very friendly and easy to chat with. The food was great. All in all a great stay. The parking garage gave me a bit of trouble, but that was on me. Love that there was a big sign on the wall on the way out that told me exactly how to get onto 91N.

10

James

10 ott 2025

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Soggiorno di 1 notte

A varied menu and very reasonable prices.

A varied menu and very reasonable prices.

10

David

28 set 2025

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Soggiorno di 1 notte

The bar/restaurant has very good food and drinks, much better than the usual hotel fare. The room was comfortable and clean. There was a wedding going on right below us so it was noisy until about 11pm but quieted down afterwards. Nice gym and facilities.

The bar/restaurant has very good food and drinks, much better than the usual hotel fare. The room was comfortable and clean. There was a wedding going on right below us so it was noisy until about 11pm but quieted down afterwards. Nice gym and facilities.

8

Char

23 gen 2024

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Soggiorno di 1 notte

The room was bigger than we expected. There were lots of charging ports. The only bad thing was some mold on the ceiling of the bathroom. Other than that the room was very clean. After our concert, we went to the bar and waited for 20-25 minutes. No one waited on us, so we left and went back to our room.

The room was bigger than we expected. There were lots of charging ports. The only bad thing was some mold on the ceiling of the bathroom. Other than that the room was very clean. After our concert, we went to the bar and waited for 20-25 minutes. No one waited on us, so we left and went back to our room.

6

TIM

1 giu 2025

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Soggiorno di 1 notte

the pros...the hotel restuarant was superb. For dinner the food and drinks room service was spot on. The buffett breakfast was great as well. the cons...mainly the bathroom, parking woes, super noisy. the bathroom shower door wont stay closed, very annoying and messy. the shower head should have different speeds. took a while to figure out the seprate shower wand, figured that out by sheer luck. no exhaust fan for the bathroom, or it didnt work. parking for my all stock truck was not fun. the lot on the front of the hotel was full. the lot in the back my truck is too tall (height restriction of 6'4 the front desk doesnt tell you this in advance, then had to back out into a one way street which was not fun then had to do a very weird loop to get back to the front of the hotel to end up finally being told to park accross the street at a privately owned parking garage. the room next to us was so loud after 10am that mutiple people on the floor called the front desk to complain. kids running up and down the hall and doors slamming. the cherry on top was people from other rooms were yelling at loud people to shut up.

the pros...the hotel restuarant was superb. For dinner the food and drinks room service was spot on. The buffett breakfast was great as well. the cons...mainly the bathroom, parking woes, super noisy. the bathroom shower door wont stay closed, very annoying and messy. the shower head should have different speeds. took a while to figure out the seprate shower wand, figured that out by sheer luck. no exhaust fan for the bathroom, or it didnt work. parking for my all stock truck was not fun. the lot on the front of the hotel was full. the lot in the back my truck is too tall (height restriction of 6'4 the front desk doesnt tell you this in advance, then had to back out into a one way street which was not fun then had to do a very weird loop to get back to the front of the hotel to end up finally being told to park accross the street at a privately owned parking garage. the room next to us was so loud after 10am that mutiple people on the floor called the front desk to complain. kids running up and down the hall and doors slamming. the cherry on top was people from other rooms were yelling at loud people to shut up.

10

Brian

28 feb 2024

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Soggiorno di 2 notti

The Bridge 22 restaurant had a surprisingly amazing cocktail menu, and the apps were delicious!

The Bridge 22 restaurant had a surprisingly amazing cocktail menu, and the apps were delicious!

8

Christoforos

14 set 2023

·

Soggiorno di 1 notte

Breakfast was unacceptable.

Breakfast was unacceptable.

10

Sean

25 dic 2023

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Soggiorno di 1 notte

We enjoyed the location, close to shops and arena. The property has been updated in the past few years, rooms were clean and modern, parking was easy to get in and out, Hitel restaurant and bar were very well staffed and the food was great. We had a few in our party who had food allergies and the staff was knowledgeable and happy to help.

We enjoyed the location, close to shops and arena. The property has been updated in the past few years, rooms were clean and modern, parking was easy to get in and out, Hitel restaurant and bar were very well staffed and the food was great. We had a few in our party who had food allergies and the staff was knowledgeable and happy to help.

10

Barbara

9 mar 2025

·

Soggiorno di 1 notte

Staff was excellent. Very clean and great shower. Perfect location for our concert at the Springfield Symphony Hall. Breakfast buffet was really nice. Fresh food and lots to choose from.

Staff was excellent. Very clean and great shower. Perfect location for our concert at the Springfield Symphony Hall. Breakfast buffet was really nice. Fresh food and lots to choose from.

10

Joenny

28 gen 2024

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Soggiorno di 1 notte

Restaurant takes a very very long time to make the food once ordered. Waited 1hr from the time I sat until the food came out. Ended up having to take the food to go instead so it would be a bit faster

Restaurant takes a very very long time to make the food once ordered. Waited 1hr from the time I sat until the food came out. Ended up having to take the food to go instead so it would be a bit faster

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4

Steve

3 settimane fa

·

Soggiorno di 2 notti

After paying a premium because of U Mass Parents Weekend, I expected so much better. The restaurant staff was inattentive and overall service was horrible. Marriott charged for coffee in the morning and at almost $500 per night we were horrified that nothing was complimentary. The room furniture looked like it came from IKEA. I can’t believe Marriott’s name was associated with this hotel. Strongly recommend the Sheraton across the steeet…

After paying a premium because of U Mass Parents Weekend, I expected so much better. The restaurant staff was inattentive and overall service was horrible. Marriott charged for coffee in the morning and at almost $500 per night we were horrified that nothing was complimentary. The room furniture looked like it came from IKEA. I can’t believe Marriott’s name was associated with this hotel. Strongly recommend the Sheraton across the steeet…

10

Susan

31 lug 2026

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Soggiorno di 2 notti

Nice location friendly staff and nice food selection. Rooms very clean and up to date.

Nice location friendly staff and nice food selection. Rooms very clean and up to date.

4

Cheryl

12 lug 2026

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Soggiorno di 1 notte

While the hotel rooms were clean, the noise was almost unbearable. We booked the hotel for one night so that my daughter could take an early morning test in Springfield. When we checked in, it was so loud from the bar/restaurant that I could barely even hear the desk clerk. Then we stayed on the 16th floor and there were loud voices and teenagers (or maybe adults) in the hallway until around 3am. Lastly, the HVAC wasn't turned on when we arrived so it was 77 degrees in the room. When I turned it on, it made a loud noise the entire time it was running. After a few hours it got down to 72 degrees and I had to turn it off because it was so loud and we really needed to sleep. I wouldn't recommend staying here if you need a good night of sleep.

While the hotel rooms were clean, the noise was almost unbearable. We booked the hotel for one night so that my daughter could take an early morning test in Springfield. When we checked in, it was so loud from the bar/restaurant that I could barely even hear the desk clerk. Then we stayed on the 16th floor and there were loud voices and teenagers (or maybe adults) in the hallway until around 3am. Lastly, the HVAC wasn't turned on when we arrived so it was 77 degrees in the room. When I turned it on, it made a loud noise the entire time it was running. After a few hours it got down to 72 degrees and I had to turn it off because it was so loud and we really needed to sleep. I wouldn't recommend staying here if you need a good night of sleep.

10

Andrea

4 lug 2026

·

Soggiorno di 2 notti

Awesome

Awesome

10

Dr. Edward

25 giu 2026

·

Soggiorno di 1 notte

Excellent hotel and service.

Excellent hotel and service.

Politiche della struttura

Istruzioni per il check-in

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Check-in

Check-out

Dalle 16:00 alle 23:59

Prima delle 11:00

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novembre 2026

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