Bahia Principe Explore Fantasia – Hyatt Inclusive Collection
From
322 US$
/ noche
Precios para Bahia Principe Explore Fantasia – Hyatt Inclusive Collection
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From
322 US$
/ noche
Precios medios mensuales
En Bahia Principe Explore Fantasia – Hyatt Inclusive Collection, los precios por noche son de 286 US$ de media en el mes más barato (junio) y de 334 US$ en el mes más caro (julio), según los últimos 12 meses.
| Mes | Precio medio |
|---|---|
| mayo | 301 US$ |
| junio | 286 US$ |
| julio | 334 US$ |
M
J
J
Más caro: julio (aprox. 334 US$)
Más barato: junio (aprox. 286 US$)
Acerca de esta propiedad
Relájate en el spa completo, que ofrece masajes, tratamientos corporales y tratamientos faciales. La diversión está asegurada en este alojamiento, que ofrece 7 piscinas al aire libre, un parque acuático de acceso gratuito y un centro de bie...
Servicios
Relájate en el spa completo, que ofrece masajes, tratamientos corporales y tratamientos faciales. La diversión está asegurada en este alojamiento, que ofrece 7 piscinas al aire libre, un parque acuático de acceso gratuito y un centro de bienestar. En este alojamiento de estilo mediterráneo encontrarás también conexión a Internet wifi gratis, servicios de conserjería y servicio de cuidado infantil (de pago).
Servicios empresariales
Tendrás tintorería, un servicio de recepción las 24 horas y atención multilingüe a tu disposición. Hay un aparcamiento sin asistencia (de pago) disponible.
Comida
Si tienes ganas de comer algo de cocina internacional, ve a ECHEIDE, uno de los 5 restaurantes de este alojamiento, o simplemente llama al servicio de habitaciones. Apaga tu sed en uno de los 5 bares con salón o los 2 bares junto a la piscina.
Habitaciones
Te sentirás como en tu propia casa en cualquiera de las 525 habitaciones con aire acondicionado, minibar y televisión LED. Las camas cuentan con colchones viscoelásticos, edredón de plumas y ropa de cama de alta calidad para descansar plácidamente. Las habitaciones disponen de balcón. La conexión wifi gratis te mantendrá en contacto con los tuyos. Además, podrás disfrutar de canales por cable. El cuarto de baño está provisto de artículos de higiene personal gratuitos y secadores de pelo.
Ubicación
Si decides alojarte en Bahia Principe Explore Fantasia – Hyatt Inclusive Collection, disfrutarás de una fantástica ubicación en el centro de San Miguel de Abona y apenas te separarán 15 minutos en coche de Parque Siam y Club de campo y de golf Amarilla. Además, este alojamiento con todo incluido se encuentra a 18,9 km de Playa de Fañabé y a 14 km de Playa el Medano.
Qué hay cerca
Campo de golf Golf del Sur(0.2 millas)
Club de campo y de golf Amarilla(0.6 millas)
Complejo turístico Amarilla Golf(0.7 millas)
Playa Amarilla(0.8 millas)
Playas de Tenerife(1 millas)
Reserva Ambiental de San Blas(1.2 millas)
Playa San Blas(1.2 millas)
Playa Grande(1.5 millas)
Piscinas naturales de Los Abrigos(1.8 millas)
Callao de la Cochina(2.5 millas)
Karting Club Tenerife(3 millas)
Espectáculo medieval del Castillo de San Miguel(4.1 millas)
Castillo de San Miguel(4.4 millas)
Tenerife Golf Club(4.4 millas)
Reserva natural Montaña Roja(4.5 millas)
Tenerife (TFS-Tenerife Sur)(5.9 millas)
Santa Cruz de Tenerife (TFN-Tenerife Norte)(45.4 millas)
Ubicación
Avenida JM Galván Bello, San Miguel de Abona, Islas Canarias, España
Campo de golf Golf del Sur (0.2 millas)
Club de campo y de golf Amarilla (0.6 millas)
Complejo turístico Amarilla Golf (0.7 millas)
Playa Amarilla (0.8 millas)
Playas de Tenerife (1 millas)
Reserva Ambiental de San Blas (1.2 millas)
Opciones de habitación
4
Suite junior, 1 cama de matrimonio grande
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 3
484 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Sofá cama
4
Suite junior, 1 cama de matrimonio grande (2 Adults + 1 Child)
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
323 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Sofá cama
7
Suite familiar, 1 cama de matrimonio grande, vistas al mar (Deluxe | 2 Adults + 1 Child)
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
474 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independiente
7
Junior Suite Swim up (solo adultos)
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 3
323 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Sofá cama
5
Habitación superior
Detalles de la oferta
2 Camas Individuales
1 Cama Doble Extragrande
Capacidad: 2
269 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
4
Suite junior, 2 camas dobles
Detalles de la oferta
2 Camas Dobles
Capacidad: 3
323 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Sofá cama
9
Suite familiar, 2 camas dobles (Deluxe | 2 Adults + 2 Children)
Detalles de la oferta
2 Camas Dobles
Capacidad: 2
463 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independiente
4
Suite junior, 1 cama de matrimonio grande (2 Adults + 2 Children)
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
323 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Sofá cama
5
Habitación estándar, 2 camas dobles
Detalles de la oferta
2 Camas Dobles
Capacidad: 2
269 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
9
Suite familiar, 2 camas dobles (Deluxe)
Detalles de la oferta
2 Camas Dobles
Capacidad: 3
463 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independiente
9
Suite familiar, 1 cama de matrimonio grande (Deluxe)
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 3
474 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independiente
4
Suite junior, 2 camas dobles (2 Adults + 2 Children)
Detalles de la oferta
2 Camas Dobles
Capacidad: 2
323 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Sofá cama
7
Junior Suite Sea View
Detalles de la oferta
1 Cama Doble Extragrande
y 2 Camas Individuales
Capacidad: 3
323 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Sofá cama
7
Suite familiar, 1 cama de matrimonio grande, vistas al mar (Deluxe | 3 Adults + 2 Children)
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 3
463 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independiente
9
Suite principal familiar
Detalles de la oferta
1 Cama Doble Extragrande
y 1 Sofá Cama
Capacidad: 3
484 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independiente
9
Suite familiar, 1 cama de matrimonio grande (Deluxe | 2 Adults + 2 Children)
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
484 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independiente
9
Suite familiar, 2 camas dobles (Deluxe | 2 Adults + 3 Children)
Detalles de la oferta
2 Camas Dobles
Capacidad: 2
484 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independiente
6
Suite junior, 1 cama de matrimonio grande (Swim Up | Premium)
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 3
323 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Baño privado
6
Suite junior, 1 cama de matrimonio grande, vistas al mar (2 Adults + 2 Children)
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
301 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Sofá cama
6
Suite junior, 1 cama de matrimonio grande, vistas al mar (2 Adults + 1 Child)
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
323 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Sofá cama
7
Suite familiar principal vista mar
Detalles de la oferta
1 Cama Doble Extragrande
, 1 Cama Individual
y 1 Sofá Cama
Capacidad: 3
484 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independiente
6
Suite junior, 1 cama de matrimonio grande, vistas al mar
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 3
312 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Sofá cama
4
Suite junior
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 3
323 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Sofá cama
9
Suite familiar, 2 camas dobles (Deluxe | 2 Adults + 1 Child)
Detalles de la oferta
2 Camas Dobles
Capacidad: 2
474 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independiente
9
Suite familiar, 1 cama de matrimonio grande (Deluxe | 3 Adults + 2 Children)
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 3
474 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independiente
9
Suite familiar, 1 cama de matrimonio grande (Deluxe | 2 Adults + 3 Children)
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
484 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independiente
9
Suite familiar, 1 cama de matrimonio grande (Deluxe | 2 Adults + 1 Child)
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
484 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independiente
4
Suite junior, 1 cama de matrimonio grande (3 Adults + 1 Child)
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 3
312 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Sofá cama
4
Suite junior, 2 camas dobles (2 Adults + 1 Child)
Detalles de la oferta
2 Camas Dobles
Capacidad: 2
323 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Sofá cama
7
Suite familiar, 1 cama de matrimonio grande, vistas al mar (Deluxe | 2 Adults + 3 Children)
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
484 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independiente
9
Suite familiar, 2 camas dobles (Deluxe | 3 Adults + 2 Children)
Detalles de la oferta
2 Camas Dobles
Capacidad: 3
474 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independiente
7
Suite familiar, 1 cama de matrimonio grande, vistas al mar (Deluxe)
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 3
474 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independiente
7
Suite familiar, 1 cama de matrimonio grande, vistas al mar (Deluxe | 3 Adults + 1 Child)
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 3
474 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independiente
7
Suite familiar, 1 cama de matrimonio grande, vistas al mar (Deluxe | 2 Adults + 2 Children)
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
484 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independiente
9
Suite familiar, 1 cama de matrimonio grande (Deluxe | 3 Adults + 1 Child)
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 3
463 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independiente
9
Suite familiar, 2 camas dobles (Deluxe | 3 Adults + 1 Child)
Detalles de la oferta
2 Camas Dobles
Capacidad: 3
484 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independiente
6
Suite junior, 1 cama de matrimonio grande, vistas al mar (3 Adults + 1 Child)
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 3
323 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Sofá cama
4
Suite junior, 2 camas dobles (3 Adults + 1 Child)
Detalles de la oferta
2 Camas Dobles
Capacidad: 3
301 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Sofá cama
Reseñas de los huéspedes sobre Bahia Principe Explore Fantasia – Hyatt Inclusive Collection
8.8
Fabuloso
Basado en 1265 comentarios verificados
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Bahia Principe Fantasia Tenerife - Todo Incluido es ampliamente elogiado como un resort limpio, orientado a la familia, con personal trabajador y amable, múltiples piscinas y un animado programa de entretenimiento que mantiene a los niños contentos, junto con habitaciones modernas y espaciosas que muchos huéspedes encuentran cómodas para estancias relajantes.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
Bahia Principe Fantasia Tenerife - Todo Incluido es ampliamente elogiado como un resort limpio, orientado a la familia, con personal trabajador y amable, múltiples piscinas y un animado programa de entretenimiento que mantiene a los niños contentos, junto con habitaciones modernas y espaciosas que muchos huéspedes encuentran cómodas para estancias relajantes.
La opinión sobre la comida es variada: los buffets pueden resultar repetitivos o con etiquetas poco claras para alérgenos, los restaurantes a la carta varían, y algunos elementos o espectáculos requieren reserva anticipada o un coste adicional. El resort suele estar muy concurrido, con colas, comedores ruidosos, reservado temprano de tumbonas, y una piscina solo para adultos que no siempre se hace cumplir. Algunos huéspedes también han señalado problemas como baldosas resbaladizas en la piscina, plagas ocasionales y limpieza de la vajilla, mientras que la ubicación costera es conveniente para el aeropuerto, pero ventosa y con poco cerca. Lo mejor para familias que buscan una estancia activa y con todo incluido.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
Amplias instalaciones familiares con múltiples piscinas, zonas de chapoteo, club infantil y grandes espectáculos nocturnos; también hay una piscina infinita solo para adultos y un spa. Espere aglomeraciones, reserva temprana de tumbonas, cierres o mantenimiento ocasional de la piscina, algunas actividades/espectáculos de pago y una aplicación inconsistente de las zonas solo para adultos.
Reseñas de huéspedes relacionadas
8
Nicola
28 oct 2025
·
Se alojó 9 noches
Absolutely brilliant hotel. The entertainment team work so hard & are great with the kids who adore them. In particular, Bouba, Elena & Maria were amazing. The Candymen are also fantastic & were the highlight of our trip! The main Candyman was also so good with the kids as well as being incredibly talented. The shows are top level, well worth booking! The rooms are really modern, clean & a great size though the balcony is small. The bar staff were also lovely & helpful & great with younger guests as were the cleaners. There were a few small issues with our stay that stopped me giving it the full 5*. The 1st was that the air con in our room wasn’t working. We reported this twice before maintenance came. They eventually agreed it wasn’t working but left & never came back so it remained broken for our stay. Although the food is largely good & labelled, not all items were labelled clearly with allergens. It would also be nice if there were desserts available to cater for more dietary requirements (there’s only so much melon you can eat!) & there weren’t many light snacks available in the day, particularly for those with dietary issues. The final food issue was one of our party got food poisoning from the buffet which was reported but with no reaction. The final frustration was the sun loungers which isn’t unique to the hotel. By the end of our stay the majority of loungers were reserved by 7.30am, even though on multiple occasions, the reserved chairs remained empty all day
Absolutely brilliant hotel. The entertainment team work so hard & are great with the kids who adore them. In particular, Bouba, Elena & Maria were amazing. The Candymen are also fantastic & were the highlight of our trip! The main Candyman was also so good with the kids as well as being incredibly talented. The shows are top level, well worth booking! The rooms are really modern, clean & a great size though the balcony is small. The bar staff were also lovely & helpful & great with younger guests as were the cleaners. There were a few small issues with our stay that stopped me giving it the full 5*. The 1st was that the air con in our room wasn’t working. We reported this twice before maintenance came. They eventually agreed it wasn’t working but left & never came back so it remained broken for our stay. Although the food is largely good & labelled, not all items were labelled clearly with allergens. It would also be nice if there were desserts available to cater for more dietary requirements (there’s only so much melon you can eat!) & there weren’t many light snacks available in the day, particularly for those with dietary issues. The final food issue was one of our party got food poisoning from the buffet which was reported but with no reaction. The final frustration was the sun loungers which isn’t unique to the hotel. By the end of our stay the majority of loungers were reserved by 7.30am, even though on multiple occasions, the reserved chairs remained empty all day
10
LEIGH
9 sept 2025
·
Se alojó 4 noches
I travelled to the Bahia Principe Fantasia with my Wife, for a 4-night stay to celebrate the end of the Summer Holidays... we didn't bring the kids! We enjoyed a swim-up room / suite which was clean, spacious and had a wonderfully large bed, sofa and impressive bathroom complete with rainfall shower. Our swim-up was East facing which meant we got glorious sunshine until about 1pm, at which point we moved to the main pools in the hotel. We particularly enjoyed the adults only infinity pool, although there are less sunbeds in this area so it's not always a given you can get a spot. Positives: Good food, with 3 al a carte restaurants which I'm told are all fantastic. We ate in the steak restaurant and it was very nice indeed. Breakfast is very good Bars are great. Soft drinks and beer are on the customers side of the bar so you can fill / refill as much as you want without having to wait. The hotel is very clean and you can't miss the dedicated team who are working quite literally around the clock to maintain standards Mini-bar is refilled every day. Pool towels can be changed as often as you like. Negatives: There are a lot of kids. Occasionally, they get into the adults only pool / area. If you find a staff member they will kick them out, but the area is not routinely patrolled and the presence of kids is annoying. The entertainments team are often of the opinion that the louder the music is, the more fun everyone is having. Someone should tell them to turn it down
I travelled to the Bahia Principe Fantasia with my Wife, for a 4-night stay to celebrate the end of the Summer Holidays... we didn't bring the kids! We enjoyed a swim-up room / suite which was clean, spacious and had a wonderfully large bed, sofa and impressive bathroom complete with rainfall shower. Our swim-up was East facing which meant we got glorious sunshine until about 1pm, at which point we moved to the main pools in the hotel. We particularly enjoyed the adults only infinity pool, although there are less sunbeds in this area so it's not always a given you can get a spot. Positives: Good food, with 3 al a carte restaurants which I'm told are all fantastic. We ate in the steak restaurant and it was very nice indeed. Breakfast is very good Bars are great. Soft drinks and beer are on the customers side of the bar so you can fill / refill as much as you want without having to wait. The hotel is very clean and you can't miss the dedicated team who are working quite literally around the clock to maintain standards Mini-bar is refilled every day. Pool towels can be changed as often as you like. Negatives: There are a lot of kids. Occasionally, they get into the adults only pool / area. If you find a staff member they will kick them out, but the area is not routinely patrolled and the presence of kids is annoying. The entertainments team are often of the opinion that the louder the music is, the more fun everyone is having. Someone should tell them to turn it down
10
Jimmy
20 abr 2025
·
Se alojó 7 noches
Very nice room and property. A lot of swimming pools. They are heated, yet the 1st plunge was still quite cold. The heavy winds at times did make it feel even colder. When the sun was out, this was less of a factor. There are 3 a la carte restaurants, you need the room number to book, this was for our stay unfortunately only possible for 2 of 3 on the last 2 days even though we tried to book immediately upon receiving the room number the 1st day. The volume of the entertainment was loud. In the bar the live bands were using a volume that could have suited an outdoor festival, which made us leave earlier than we would if the music would have been less loud. Although it is not allowed to reserve beds around the pool, if you look outside as from 7 in the morning, a lot of people are laying down towels. We did manage to find a spot each day without this practice, though it was sometimes a challenge to get even 2 beds without a towel (no people). I personally would have taken away all the towels that were laid down prior to 10:00 if no people were on them. The food was very nice and the selection changed each day. Delicious pizza and the kids buffet was much to the linking of our children. Sometimes you have to queue to get inside and be seated, yet this usually goes quite quick. There is a lot of noise in the dining room as the acoustics could be better, some sound dampening elements on the ceilings and partitions between sections could go a long way. We would definitely return.
Very nice room and property. A lot of swimming pools. They are heated, yet the 1st plunge was still quite cold. The heavy winds at times did make it feel even colder. When the sun was out, this was less of a factor. There are 3 a la carte restaurants, you need the room number to book, this was for our stay unfortunately only possible for 2 of 3 on the last 2 days even though we tried to book immediately upon receiving the room number the 1st day. The volume of the entertainment was loud. In the bar the live bands were using a volume that could have suited an outdoor festival, which made us leave earlier than we would if the music would have been less loud. Although it is not allowed to reserve beds around the pool, if you look outside as from 7 in the morning, a lot of people are laying down towels. We did manage to find a spot each day without this practice, though it was sometimes a challenge to get even 2 beds without a towel (no people). I personally would have taken away all the towels that were laid down prior to 10:00 if no people were on them. The food was very nice and the selection changed each day. Delicious pizza and the kids buffet was much to the linking of our children. Sometimes you have to queue to get inside and be seated, yet this usually goes quite quick. There is a lot of noise in the dining room as the acoustics could be better, some sound dampening elements on the ceilings and partitions between sections could go a long way. We would definitely return.
10
James
22 nov 2025
·
Se alojó 5 noches
Great staff, loads for the kids to do. Clean and a la carte restaurants were super!
Great staff, loads for the kids to do. Clean and a la carte restaurants were super!
10
Paige
5 sept 2025
·
Se alojó 8 noches
Weather amazing, very windy at hotel as in coast. Hotel overall amazing for families, so much for kids to do! Only downside to hotel is lack of lifts and the ones they do have a small
Weather amazing, very windy at hotel as in coast. Hotel overall amazing for families, so much for kids to do! Only downside to hotel is lack of lifts and the ones they do have a small
10
Kevin
24 sept 2025
·
Se alojó 7 noches
Fabulous hotel along with such happy staff. Food at the buffet is excellent, always plenty of choice....food & service at the A La Carte needs work !! Waiters not interested & food not as good as it should be. Pools are so good...very clean but the pools ides/tiled walkways are lethal...accidents everyday with people, kids & adults, slipping up....along with lots of cracked tiles which are like glass. I cut my foot on one but couldn't be bothered to complain....but there are far too many broken tiles along with all the tiles need to be changed to non-slip before there is a serious head injury !! Totally disagree with having to pay for entertainment in the theatre !!
Fabulous hotel along with such happy staff. Food at the buffet is excellent, always plenty of choice....food & service at the A La Carte needs work !! Waiters not interested & food not as good as it should be. Pools are so good...very clean but the pools ides/tiled walkways are lethal...accidents everyday with people, kids & adults, slipping up....along with lots of cracked tiles which are like glass. I cut my foot on one but couldn't be bothered to complain....but there are far too many broken tiles along with all the tiles need to be changed to non-slip before there is a serious head injury !! Totally disagree with having to pay for entertainment in the theatre !!
10
sharon
24 nov 2024
·
Se alojó 7 noches
Great place for kids and adults - lots of kids activities and clubs - great spa
Great place for kids and adults - lots of kids activities and clubs - great spa
8
Audrey
12 ago 2025
·
Se alojó 8 noches
This is one of the cleaniest hotel that I have been to. Everything is well maintained and you can see the staff working hard everyday to keep everything clean. I wish the buffet had more authentic food but there was a lot of choice and even a small section for the kids. It was also my first time in a place where you have to serve yourself a drink around the day since there is no servers to bring it to you at the pool. You also need to reserve your chairs early in the morning if you want to have a place at the pools because at 10am there is no more chairs available.
This is one of the cleaniest hotel that I have been to. Everything is well maintained and you can see the staff working hard everyday to keep everything clean. I wish the buffet had more authentic food but there was a lot of choice and even a small section for the kids. It was also my first time in a place where you have to serve yourself a drink around the day since there is no servers to bring it to you at the pool. You also need to reserve your chairs early in the morning if you want to have a place at the pools because at 10am there is no more chairs available.
10
David John
14 sept 2025
·
Se alojó 7 noches
Room excellent, hotel set up fantastic for small children, but if you want anything extra like to see extra shows or extra visits to themed restaurants you have to pay, and game rooms for kids but again you have to pay
Room excellent, hotel set up fantastic for small children, but if you want anything extra like to see extra shows or extra visits to themed restaurants you have to pay, and game rooms for kids but again you have to pay
6
Victoria
7 jun 2024
·
Se alojó 7 noches
This hotel should be perfect in every way. Sadly, we were there when some major construction was happening resulting in a large area being out of bounds. The construction then expanded into areas that were still open such as in the toddler splash pool. We had to stop our son using it as there were tools left lying around and open drains etc. Various areas randomly were taped off at different times so overall the hotel just didnt feel safe with a 2 year old so we were always a bit on edge.When we mentioned this to reception, they said they didnt think it was unsafe (despite us showing photos of another child picking up tools left at the side of the pool!) and even when we wrote a formal complaint, reception said they couldn't do anything about it and passed us the email of head office. Head office sent a standard 'sorry you were inconvenienced' letter but have failed to address the actual problem! The resort looks stunning and without the construction work, im sure it would have been fabulous. The a la carte restaurants are definitely where you want to eat as the buffet is loud, repetitive and generally just mediocre food. The shows are great and the rooms are fantastic.
This hotel should be perfect in every way. Sadly, we were there when some major construction was happening resulting in a large area being out of bounds. The construction then expanded into areas that were still open such as in the toddler splash pool. We had to stop our son using it as there were tools left lying around and open drains etc. Various areas randomly were taped off at different times so overall the hotel just didnt feel safe with a 2 year old so we were always a bit on edge.When we mentioned this to reception, they said they didnt think it was unsafe (despite us showing photos of another child picking up tools left at the side of the pool!) and even when we wrote a formal complaint, reception said they couldn't do anything about it and passed us the email of head office. Head office sent a standard 'sorry you were inconvenienced' letter but have failed to address the actual problem! The resort looks stunning and without the construction work, im sure it would have been fabulous. The a la carte restaurants are definitely where you want to eat as the buffet is loud, repetitive and generally just mediocre food. The shows are great and the rooms are fantastic.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
Los estándares generales son altos y muchos describen la propiedad como impecable, pero varias reseñas informan de vasos/platos sucios, cucarachas ocasionales, problemas de desagüe u olor, y baldosas de piscina agrietadas o resbaladizas.
Reseñas de huéspedes relacionadas
8
David
14 sept 2024
·
Se alojó 7 noches
Hotel was generally great with loads of space around the pool, room was nice with good views, a wide selections of food options, staff were friendly and there was always loads of activities. Only negatives are I become unwell believed due to food (due to questionable taste of an item and symptoms) and not saying it’s related but many of the cups and plates often looked like they hadn’t been cleaned properly, life guards around the pool had next to nil focus on the pool, so don’t assume they are watching, some areas like outdoor stairs need a bit of a refurbishment with lights hanging off the steps, there was some loud refurbishment work taking place which it would have been nice to know about and the evening shows are a bit repetitive.
Hotel was generally great with loads of space around the pool, room was nice with good views, a wide selections of food options, staff were friendly and there was always loads of activities. Only negatives are I become unwell believed due to food (due to questionable taste of an item and symptoms) and not saying it’s related but many of the cups and plates often looked like they hadn’t been cleaned properly, life guards around the pool had next to nil focus on the pool, so don’t assume they are watching, some areas like outdoor stairs need a bit of a refurbishment with lights hanging off the steps, there was some loud refurbishment work taking place which it would have been nice to know about and the evening shows are a bit repetitive.
8
Frederick Charles
17 sept 2024
·
Se alojó 7 noches
Lovely big room but view of car park not great. Saw a cockroach in corridor also no great. Drain smell round the pools also unpleasant
Lovely big room but view of car park not great. Saw a cockroach in corridor also no great. Drain smell round the pools also unpleasant
4
Giulia
7 nov 2022
·
Zona Piscina pericolosissima, pavimentazione NON idonea ad una zona bagnata come il bordo piscina! Rischi di cadere sempre, anche camminando lentamente e stando attenti: una cosa in accettabile !!! Da rifare urgentemente, veramente molto pericolosa, varie parsone sono cadute, alcune con botte molte gravi! C’è da avere ansia a stare nella zona piscina
Zona Piscina pericolosissima, pavimentazione NON idonea ad una zona bagnata come il bordo piscina! Rischi di cadere sempre, anche camminando lentamente e stando attenti: una cosa in accettabile !!! Da rifare urgentemente, veramente molto pericolosa, varie parsone sono cadute, alcune con botte molte gravi! C’è da avere ansia a stare nella zona piscina
10
Samantha
5 ago 2025
·
Se alojó 10 noches
I can honestly say this was one of the best hotels we have ever stayed at. The hotel itself was immaculate, the staff were incredible and the food and activities they put on for the kids was just next level. We spent 10 days there and we did not want to leave. I literally do not have a bad word to say - 10 stars!!!
I can honestly say this was one of the best hotels we have ever stayed at. The hotel itself was immaculate, the staff were incredible and the food and activities they put on for the kids was just next level. We spent 10 days there and we did not want to leave. I literally do not have a bad word to say - 10 stars!!!
8
Robert
19 may 2024
·
Se alojó 4 noches
We enjoyed our stay. However, there was construction being done while we were there and a foul odor of sulfur coming from the construction. Most staff very friendly, but there were a couple who were rude. Need drink menu. Only permitted one show, had to pay for others. Only permitted one restaurant reservation per visit.
We enjoyed our stay. However, there was construction being done while we were there and a foul odor of sulfur coming from the construction. Most staff very friendly, but there were a couple who were rude. Need drink menu. Only permitted one show, had to pay for others. Only permitted one restaurant reservation per visit.
6
Danielle
11 oct 2023
·
The property was nice. It’s definitely not ALL inclusive. Fresh squeezed OJ in the morning is extra. All the free alcohol tastes like water. The beer is not good. The Buffett is the Buffett. First day is good probably because you are hungry from traveling. The pool is very nice. The activities are not that great. The rooms have AC but don’t get that cool. The lowest temperature setting is 18°C and our room never got colder than 22°C. There are 3 restaurants on the grounds. Italian, Japanese and Steak. We were most excited for the steak restaurant but extremely disappointed. The steak was extremely under seasoned and even though we asked for medium the steak was over cooked. Japanese was ok and Italian was good but I had my meal taken back because it tasted like I was eating salt. Also there are cockroaches is the lobby bar.
The property was nice. It’s definitely not ALL inclusive. Fresh squeezed OJ in the morning is extra. All the free alcohol tastes like water. The beer is not good. The Buffett is the Buffett. First day is good probably because you are hungry from traveling. The pool is very nice. The activities are not that great. The rooms have AC but don’t get that cool. The lowest temperature setting is 18°C and our room never got colder than 22°C. There are 3 restaurants on the grounds. Italian, Japanese and Steak. We were most excited for the steak restaurant but extremely disappointed. The steak was extremely under seasoned and even though we asked for medium the steak was over cooked. Japanese was ok and Italian was good but I had my meal taken back because it tasted like I was eating salt. Also there are cockroaches is the lobby bar.
4
Jordan
4 sept 2025
·
Se alojó 9 noches
Our room was never cleaned properly, 3 days I requested the floors to be cleaned and this didn't happen. Mini bar consists of a can of beer and 3 soft drinks that is all. Bed sheets were not changed once for the whole 9 nights. Our neighbours in our room had a fight on their first night, and then every day from this we had nothing but drunken noise waking up our kids. Had to wait for food as kept running out, never offered a drink when we sat for dinner had to chase staff down just to get a drink. Food was always cold, nothing is hot apart from pasta if you request to have it cooked fresh in front of you, plates and glasses were rotten EVERY DAY.
Our room was never cleaned properly, 3 days I requested the floors to be cleaned and this didn't happen. Mini bar consists of a can of beer and 3 soft drinks that is all. Bed sheets were not changed once for the whole 9 nights. Our neighbours in our room had a fight on their first night, and then every day from this we had nothing but drunken noise waking up our kids. Had to wait for food as kept running out, never offered a drink when we sat for dinner had to chase staff down just to get a drink. Food was always cold, nothing is hot apart from pasta if you request to have it cooked fresh in front of you, plates and glasses were rotten EVERY DAY.
8
Audrey
12 ago 2025
·
Se alojó 8 noches
This is one of the cleaniest hotel that I have been to. Everything is well maintained and you can see the staff working hard everyday to keep everything clean. I wish the buffet had more authentic food but there was a lot of choice and even a small section for the kids. It was also my first time in a place where you have to serve yourself a drink around the day since there is no servers to bring it to you at the pool. You also need to reserve your chairs early in the morning if you want to have a place at the pools because at 10am there is no more chairs available.
This is one of the cleaniest hotel that I have been to. Everything is well maintained and you can see the staff working hard everyday to keep everything clean. I wish the buffet had more authentic food but there was a lot of choice and even a small section for the kids. It was also my first time in a place where you have to serve yourself a drink around the day since there is no servers to bring it to you at the pool. You also need to reserve your chairs early in the morning if you want to have a place at the pools because at 10am there is no more chairs available.
2
SURADHA
31 mar 2023
·
Se alojó 5 noches
Pool temperature was below 20 and un enjoyable for kids. Cockroaches everywhere even in the food hall and worst One i saw was running over the bread. Zone 7 smells like drain and the TV wasn’t working in the room. Looks like I need to bring hdmi to connect my laptop with tv to watch any entertainment
Pool temperature was below 20 and un enjoyable for kids. Cockroaches everywhere even in the food hall and worst One i saw was running over the bread. Zone 7 smells like drain and the TV wasn’t working in the room. Looks like I need to bring hdmi to connect my laptop with tv to watch any entertainment
10
R
1 nov 2025
·
Se alojó 7 noches
Clean throughout. Loads of helpful staff
Clean throughout. Loads of helpful staff
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Las habitaciones y suites familiares son modernas, espaciosas y cómodas, y algunas disfrutan de vistas al mar o a la piscina; algunos señalan balcones pequeños. Los informes incluyen aire acondicionado débil, ruido a través de las puertas contiguas y problemas ocasionales como fugas o hormigas, que a veces se resuelven cambiando de habitación o con mantenimiento.
Reseñas de huéspedes relacionadas
6
Katie
9 ago 2025
·
Se alojó 7 noches
Rooms are great, huge, clean, comfortable beds with a nice bathroom. Kids facilities including kids club, shows/mini disco are excellent. The location is fine, gorgeous views of the sea and if you're willing to walk to Los Agios, the best meals we had all week was at a lovely restaurant overlooking the sea. The problem with the hotel, for us, was the food. The breakfast was fine, we didn't use the lunch buffet as we preferred the local restaurants. The dinner buffet was a huge disappointment. The freshly cooked meat and fish were flavourless/over cooked. The salads were regurgitated using leftovers. We felt everything lacked flavour. The house wine is pretty terrible in our opinion. However, the a la carte restaurants were a bigger disappointment. The kids loved making their own pizzas at the Italian but our seafood pasta was flavourless and the fish overcooked. The tiramisu was the same as we'd tried at the buffet the previous evening. The steakhouse was a disaster for us, all four adults ordered the entrecôte and sent it back. We tried to fill up on the chips and dessert, same cheesecake as the buffet. The Manager was useless. I'm pretty sure that the kitchen used is the same throughout the hotel. We cancelled the Japanese and ate out the last two evenings. So overall, the kids loved it and the staff and service were great, the food for the adults, in our opinion is not up to scratch.
Rooms are great, huge, clean, comfortable beds with a nice bathroom. Kids facilities including kids club, shows/mini disco are excellent. The location is fine, gorgeous views of the sea and if you're willing to walk to Los Agios, the best meals we had all week was at a lovely restaurant overlooking the sea. The problem with the hotel, for us, was the food. The breakfast was fine, we didn't use the lunch buffet as we preferred the local restaurants. The dinner buffet was a huge disappointment. The freshly cooked meat and fish were flavourless/over cooked. The salads were regurgitated using leftovers. We felt everything lacked flavour. The house wine is pretty terrible in our opinion. However, the a la carte restaurants were a bigger disappointment. The kids loved making their own pizzas at the Italian but our seafood pasta was flavourless and the fish overcooked. The tiramisu was the same as we'd tried at the buffet the previous evening. The steakhouse was a disaster for us, all four adults ordered the entrecôte and sent it back. We tried to fill up on the chips and dessert, same cheesecake as the buffet. The Manager was useless. I'm pretty sure that the kitchen used is the same throughout the hotel. We cancelled the Japanese and ate out the last two evenings. So overall, the kids loved it and the staff and service were great, the food for the adults, in our opinion is not up to scratch.
8
Nicola
28 oct 2025
·
Se alojó 9 noches
Absolutely brilliant hotel. The entertainment team work so hard & are great with the kids who adore them. In particular, Bouba, Elena & Maria were amazing. The Candymen are also fantastic & were the highlight of our trip! The main Candyman was also so good with the kids as well as being incredibly talented. The shows are top level, well worth booking! The rooms are really modern, clean & a great size though the balcony is small. The bar staff were also lovely & helpful & great with younger guests as were the cleaners. There were a few small issues with our stay that stopped me giving it the full 5*. The 1st was that the air con in our room wasn’t working. We reported this twice before maintenance came. They eventually agreed it wasn’t working but left & never came back so it remained broken for our stay. Although the food is largely good & labelled, not all items were labelled clearly with allergens. It would also be nice if there were desserts available to cater for more dietary requirements (there’s only so much melon you can eat!) & there weren’t many light snacks available in the day, particularly for those with dietary issues. The final food issue was one of our party got food poisoning from the buffet which was reported but with no reaction. The final frustration was the sun loungers which isn’t unique to the hotel. By the end of our stay the majority of loungers were reserved by 7.30am, even though on multiple occasions, the reserved chairs remained empty all day
Absolutely brilliant hotel. The entertainment team work so hard & are great with the kids who adore them. In particular, Bouba, Elena & Maria were amazing. The Candymen are also fantastic & were the highlight of our trip! The main Candyman was also so good with the kids as well as being incredibly talented. The shows are top level, well worth booking! The rooms are really modern, clean & a great size though the balcony is small. The bar staff were also lovely & helpful & great with younger guests as were the cleaners. There were a few small issues with our stay that stopped me giving it the full 5*. The 1st was that the air con in our room wasn’t working. We reported this twice before maintenance came. They eventually agreed it wasn’t working but left & never came back so it remained broken for our stay. Although the food is largely good & labelled, not all items were labelled clearly with allergens. It would also be nice if there were desserts available to cater for more dietary requirements (there’s only so much melon you can eat!) & there weren’t many light snacks available in the day, particularly for those with dietary issues. The final food issue was one of our party got food poisoning from the buffet which was reported but with no reaction. The final frustration was the sun loungers which isn’t unique to the hotel. By the end of our stay the majority of loungers were reserved by 7.30am, even though on multiple occasions, the reserved chairs remained empty all day
10
LEIGH
9 sept 2025
·
Se alojó 4 noches
I travelled to the Bahia Principe Fantasia with my Wife, for a 4-night stay to celebrate the end of the Summer Holidays... we didn't bring the kids! We enjoyed a swim-up room / suite which was clean, spacious and had a wonderfully large bed, sofa and impressive bathroom complete with rainfall shower. Our swim-up was East facing which meant we got glorious sunshine until about 1pm, at which point we moved to the main pools in the hotel. We particularly enjoyed the adults only infinity pool, although there are less sunbeds in this area so it's not always a given you can get a spot. Positives: Good food, with 3 al a carte restaurants which I'm told are all fantastic. We ate in the steak restaurant and it was very nice indeed. Breakfast is very good Bars are great. Soft drinks and beer are on the customers side of the bar so you can fill / refill as much as you want without having to wait. The hotel is very clean and you can't miss the dedicated team who are working quite literally around the clock to maintain standards Mini-bar is refilled every day. Pool towels can be changed as often as you like. Negatives: There are a lot of kids. Occasionally, they get into the adults only pool / area. If you find a staff member they will kick them out, but the area is not routinely patrolled and the presence of kids is annoying. The entertainments team are often of the opinion that the louder the music is, the more fun everyone is having. Someone should tell them to turn it down
I travelled to the Bahia Principe Fantasia with my Wife, for a 4-night stay to celebrate the end of the Summer Holidays... we didn't bring the kids! We enjoyed a swim-up room / suite which was clean, spacious and had a wonderfully large bed, sofa and impressive bathroom complete with rainfall shower. Our swim-up was East facing which meant we got glorious sunshine until about 1pm, at which point we moved to the main pools in the hotel. We particularly enjoyed the adults only infinity pool, although there are less sunbeds in this area so it's not always a given you can get a spot. Positives: Good food, with 3 al a carte restaurants which I'm told are all fantastic. We ate in the steak restaurant and it was very nice indeed. Breakfast is very good Bars are great. Soft drinks and beer are on the customers side of the bar so you can fill / refill as much as you want without having to wait. The hotel is very clean and you can't miss the dedicated team who are working quite literally around the clock to maintain standards Mini-bar is refilled every day. Pool towels can be changed as often as you like. Negatives: There are a lot of kids. Occasionally, they get into the adults only pool / area. If you find a staff member they will kick them out, but the area is not routinely patrolled and the presence of kids is annoying. The entertainments team are often of the opinion that the louder the music is, the more fun everyone is having. Someone should tell them to turn it down
10
Clare
30 jul 2025
·
Se alojó 7 noches
Staff were amazing and so were the shows. The room was lovely. We did have a lot of mosquitos in our room but i dont think they can do much about that. The pools were lovely. Only thing that could be better was the mini disco and kids clubs were targetted at very young children and my daughter who had just turned 8 felt it was a bit babyish for her but she is too young for the teen sessions. If there was a family disco that would be better but overall the place was fantastic and we would definitely go back.
Staff were amazing and so were the shows. The room was lovely. We did have a lot of mosquitos in our room but i dont think they can do much about that. The pools were lovely. Only thing that could be better was the mini disco and kids clubs were targetted at very young children and my daughter who had just turned 8 felt it was a bit babyish for her but she is too young for the teen sessions. If there was a family disco that would be better but overall the place was fantastic and we would definitely go back.
8
Matt
30 oct 2025
·
Se alojó 8 noches
Family suite was fantastic and hotel was really clean. Food was ok, could have been better. Some staff were rude at the à la carte restaurants and reception was always busy. Had a leak in our room, but was fixed quickly by the maintenance team. Hotel was very big and extremely busy as soon as half term hit.
Family suite was fantastic and hotel was really clean. Food was ok, could have been better. Some staff were rude at the à la carte restaurants and reception was always busy. Had a leak in our room, but was fixed quickly by the maintenance team. Hotel was very big and extremely busy as soon as half term hit.
8
Frank
27 nov 2024
·
Se alojó 5 noches
I would have given five stars all-around if not for the first room we were given which was infested with ants, including my daughter’s bed. Thankfully, we were moved to a new room which was fabulous. The property itself is immaculate, the staff is very accommodating and the food was surprisingly good, especially the Italian and Steakhouse. The Japanese restaurant was the least favorite, and would be better served as an authentic Spanish restaurant. The adult pool area was most welcome, although heating the water would be an added bonus. The spa was a bit underwhelming as well as the treatments. Overall, it’s a very solid option for an all-inclusive resort.
I would have given five stars all-around if not for the first room we were given which was infested with ants, including my daughter’s bed. Thankfully, we were moved to a new room which was fabulous. The property itself is immaculate, the staff is very accommodating and the food was surprisingly good, especially the Italian and Steakhouse. The Japanese restaurant was the least favorite, and would be better served as an authentic Spanish restaurant. The adult pool area was most welcome, although heating the water would be an added bonus. The spa was a bit underwhelming as well as the treatments. Overall, it’s a very solid option for an all-inclusive resort.
6
Danielle
11 oct 2023
·
The property was nice. It’s definitely not ALL inclusive. Fresh squeezed OJ in the morning is extra. All the free alcohol tastes like water. The beer is not good. The Buffett is the Buffett. First day is good probably because you are hungry from traveling. The pool is very nice. The activities are not that great. The rooms have AC but don’t get that cool. The lowest temperature setting is 18°C and our room never got colder than 22°C. There are 3 restaurants on the grounds. Italian, Japanese and Steak. We were most excited for the steak restaurant but extremely disappointed. The steak was extremely under seasoned and even though we asked for medium the steak was over cooked. Japanese was ok and Italian was good but I had my meal taken back because it tasted like I was eating salt. Also there are cockroaches is the lobby bar.
The property was nice. It’s definitely not ALL inclusive. Fresh squeezed OJ in the morning is extra. All the free alcohol tastes like water. The beer is not good. The Buffett is the Buffett. First day is good probably because you are hungry from traveling. The pool is very nice. The activities are not that great. The rooms have AC but don’t get that cool. The lowest temperature setting is 18°C and our room never got colder than 22°C. There are 3 restaurants on the grounds. Italian, Japanese and Steak. We were most excited for the steak restaurant but extremely disappointed. The steak was extremely under seasoned and even though we asked for medium the steak was over cooked. Japanese was ok and Italian was good but I had my meal taken back because it tasted like I was eating salt. Also there are cockroaches is the lobby bar.
10
Sandra
17 dic 2023
·
Se alojó 7 noches
Beautiful hotel in every aspect, from the reception area to the terraces, bars, restaurants, pool areas & the Junior Suite I stayed in was extremely spacious and comfortable. Only slight downside was my suite had an adjoining door to the next room & I was very aware of the guests in there as I could hear everything.
Beautiful hotel in every aspect, from the reception area to the terraces, bars, restaurants, pool areas & the Junior Suite I stayed in was extremely spacious and comfortable. Only slight downside was my suite had an adjoining door to the next room & I was very aware of the guests in there as I could hear everything.
8
Nicolas
12 oct 2023
·
Se alojó 6 noches
C'est notre 2ème séjours avec les enfants. Nous apprécions pleinement les lieux, les piscines, les shows, et le buffet. Les chambres sont très belles, spatieuses et propres. L'endroit est très propre. Le service au buffet était correct mais moins bien que l'année passée: à 2 reprises notre tables a été débarassée et mise à disposition pour d'autres invités alors que nous nous servions au buffet, les serveurs n'étaient pas très réactifs lors de la commande des boissons. Finalement les shows ont en mis plein les yeux, nous en gardons un très bon souvenir.
C'est notre 2ème séjours avec les enfants. Nous apprécions pleinement les lieux, les piscines, les shows, et le buffet. Les chambres sont très belles, spatieuses et propres. L'endroit est très propre. Le service au buffet était correct mais moins bien que l'année passée: à 2 reprises notre tables a été débarassée et mise à disposition pour d'autres invités alors que nous nous servions au buffet, les serveurs n'étaient pas très réactifs lors de la commande des boissons. Finalement les shows ont en mis plein les yeux, nous en gardons un très bon souvenir.
8
Nicola
21 ago 2024
·
Se alojó 8 noches
Review from the point of view of a couple without kids: We stayed in the adults only swim up suite, overlooking the sea. The room and pool were stunning and the seaview location was very quiet, which some may like. If you prefer pool noise, request to have a swim up suite that's overlooking the pool. There is an adults only infinity pool which overlooks the sea. There is a security guard manning the area some of the time, however for a part of the day, nobody keeps watch and many adults choose to bring their children into the pool. This was disappointing as although we realise it's a child friendly hotel, we chose to stay here under the assumption that we could relax in an adult only area. The remainder of the hotel is child friendly so we hoped that this small area would be our peaceful zone. This was the biggest flaw in our opinion. Other than this, it's a great hotel with lots on offer. If you are a family with children, it's a great place to stay.
Review from the point of view of a couple without kids: We stayed in the adults only swim up suite, overlooking the sea. The room and pool were stunning and the seaview location was very quiet, which some may like. If you prefer pool noise, request to have a swim up suite that's overlooking the pool. There is an adults only infinity pool which overlooks the sea. There is a security guard manning the area some of the time, however for a part of the day, nobody keeps watch and many adults choose to bring their children into the pool. This was disappointing as although we realise it's a child friendly hotel, we chose to stay here under the assumption that we could relax in an adult only area. The remainder of the hotel is child friendly so we hoped that this small area would be our peaceful zone. This was the biggest flaw in our opinion. Other than this, it's a great hotel with lots on offer. If you are a family with children, it's a great place to stay.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
El personal se describe con frecuencia como amable, trabajador y excelente con los niños, aunque el servicio puede ser inconsistente: la recepción se llena, algunos equipos de restaurante se sienten con poco personal o groseros, y algunos huéspedes se enfrentaron a disputas de facturación o respuestas lentas a los problemas.
Reseñas de huéspedes relacionadas
10
Honey
19 ago 2025
·
Se alojó 7 noches
Fantastic resort. The staff work tirelessly to ensure a 5 star experience. The highlight was the kids club team who were amazing with the kids throughout our stay. Resort is big enough with so much activities that it keeps you entertained for the entire stay.
Fantastic resort. The staff work tirelessly to ensure a 5 star experience. The highlight was the kids club team who were amazing with the kids throughout our stay. Resort is big enough with so much activities that it keeps you entertained for the entire stay.
8
Matt
30 oct 2025
·
Se alojó 8 noches
Family suite was fantastic and hotel was really clean. Food was ok, could have been better. Some staff were rude at the à la carte restaurants and reception was always busy. Had a leak in our room, but was fixed quickly by the maintenance team. Hotel was very big and extremely busy as soon as half term hit.
Family suite was fantastic and hotel was really clean. Food was ok, could have been better. Some staff were rude at the à la carte restaurants and reception was always busy. Had a leak in our room, but was fixed quickly by the maintenance team. Hotel was very big and extremely busy as soon as half term hit.
2
Jenny
18 jul 2024
·
Se alojó 14 noches
The hotel is gorgeous. That is about it. The service is beyond poor, you are just ignored and by the time you have waved someone down they look at you like you are something on the bottom of their shoe. I got food poisoning from the buffet restaurant after 1 week and ended up in hospital at my own cost. the hotel didn't care. When we rang for emergency assistance reception answered the phone and then ignored us, when we went to reception as they would not answer the phone, they said they were too busy. I was lying paralysed on the floor of my bathroom due to the food poisoning. My mums room - the ceiling in the bathroom had a bad leak, the ceiling partially came down, and she slipped. no answer from the reception on the phone. had to get a passing bell boy to help contact them. Then again we were ignored and nobody came to look at the leak, it Took me to go to reception where I was treated awfully by the men on reception and ended up crying. But the ladies were kinder. Do not waste your money on this uncaring, unprofessional and generally poor quality hotel.
The hotel is gorgeous. That is about it. The service is beyond poor, you are just ignored and by the time you have waved someone down they look at you like you are something on the bottom of their shoe. I got food poisoning from the buffet restaurant after 1 week and ended up in hospital at my own cost. the hotel didn't care. When we rang for emergency assistance reception answered the phone and then ignored us, when we went to reception as they would not answer the phone, they said they were too busy. I was lying paralysed on the floor of my bathroom due to the food poisoning. My mums room - the ceiling in the bathroom had a bad leak, the ceiling partially came down, and she slipped. no answer from the reception on the phone. had to get a passing bell boy to help contact them. Then again we were ignored and nobody came to look at the leak, it Took me to go to reception where I was treated awfully by the men on reception and ended up crying. But the ladies were kinder. Do not waste your money on this uncaring, unprofessional and generally poor quality hotel.
10
Lauren
10 sept 2025
·
Se alojó 14 noches
This property never disappoints. The hotel and staff are amazing and are more than happy to make your stay the best ever.
This property never disappoints. The hotel and staff are amazing and are more than happy to make your stay the best ever.
4
Jordan
4 sept 2025
·
Se alojó 9 noches
Our room was never cleaned properly, 3 days I requested the floors to be cleaned and this didn't happen. Mini bar consists of a can of beer and 3 soft drinks that is all. Bed sheets were not changed once for the whole 9 nights. Our neighbours in our room had a fight on their first night, and then every day from this we had nothing but drunken noise waking up our kids. Had to wait for food as kept running out, never offered a drink when we sat for dinner had to chase staff down just to get a drink. Food was always cold, nothing is hot apart from pasta if you request to have it cooked fresh in front of you, plates and glasses were rotten EVERY DAY.
Our room was never cleaned properly, 3 days I requested the floors to be cleaned and this didn't happen. Mini bar consists of a can of beer and 3 soft drinks that is all. Bed sheets were not changed once for the whole 9 nights. Our neighbours in our room had a fight on their first night, and then every day from this we had nothing but drunken noise waking up our kids. Had to wait for food as kept running out, never offered a drink when we sat for dinner had to chase staff down just to get a drink. Food was always cold, nothing is hot apart from pasta if you request to have it cooked fresh in front of you, plates and glasses were rotten EVERY DAY.
10
Elena
26 jun 2025
·
Se alojó 8 noches
Another fantastic stay at the Bahía Príncipe Fantasía in Chafiras. The staff is wonderful and the facilities are always kept up to an outstanding standard (we saw NO DIFFERENCE in two years). The food has also greatly improved since our last stay (it was great then, now it’s fantastic). Our little one loved it and we did too! We will be back.
Another fantastic stay at the Bahía Príncipe Fantasía in Chafiras. The staff is wonderful and the facilities are always kept up to an outstanding standard (we saw NO DIFFERENCE in two years). The food has also greatly improved since our last stay (it was great then, now it’s fantastic). Our little one loved it and we did too! We will be back.
10
Sheila
16 may 2024
·
Se alojó 7 noches
We had an amazing stay at the Bahia Principe Fantasia. We went all inclusive and the food was amazing, the staff were super friendly, the accommodation was spacious, comfortable and clean and the public areas - pool, toilets, deckchairs etc - were immaculate. We will be returning
We had an amazing stay at the Bahia Principe Fantasia. We went all inclusive and the food was amazing, the staff were super friendly, the accommodation was spacious, comfortable and clean and the public areas - pool, toilets, deckchairs etc - were immaculate. We will be returning
10
SUNIL
31 may 2025
·
Se alojó 6 noches
Amazing staff, had issue with flight's and the hotel were very much accommodating and understanding. James on front desk is a star. Food was plentiful though themed nights wouldnt go amiss in future.
Amazing staff, had issue with flight's and the hotel were very much accommodating and understanding. James on front desk is a star. Food was plentiful though themed nights wouldnt go amiss in future.
10
Sean
1 nov 2025
·
Se alojó 9 noches
Excellent Hotel, the staff are just excellent as well, nothing is a problem for them, always engaging and smiling.
Excellent Hotel, the staff are just excellent as well, nothing is a problem for them, always engaging and smiling.
2
Bhavit
28 jun 2025
·
Se alojó 5 noches
To begin with, we experienced a significant pricing discrepancy related to our children’s ages. Although we correctly inputed their ages (both over 2 years old) during the booking process, they were incorrectly classified as “babies,” resulting in unexpected charges at check-in. To make matters worse, we were asked to pay at the current daily rate rather than having the charges aligned with our original booking date. Despite trying to resolve this at the hotel, support from both customer service and hotel staff was minimal, leaving us feeling disregarded and disappointed. We had paid specifically for a sea view room for a personal reason but were given a view of a footpath instead. While we were eventually offered a new room, it wasn’t until the evening of our second day—by which point we had unpacked and our children were settled. The delayed offer did little to resolve the issue or compensate for the inconvenience. We were also disappointed to learn that while the child pricing bracket covers ages 2 to 12, the children’s activities were restricted to children aged 3 and above. This important detail is not highlighted on your website nor through booking. This has meant our children could not participate despite being charged full child’s rate. Furthermore, overall food quality and service also fell short. There were persistent flies around the buffet area, which raised hygiene concerns. This is not a five star hotel.
To begin with, we experienced a significant pricing discrepancy related to our children’s ages. Although we correctly inputed their ages (both over 2 years old) during the booking process, they were incorrectly classified as “babies,” resulting in unexpected charges at check-in. To make matters worse, we were asked to pay at the current daily rate rather than having the charges aligned with our original booking date. Despite trying to resolve this at the hotel, support from both customer service and hotel staff was minimal, leaving us feeling disregarded and disappointed. We had paid specifically for a sea view room for a personal reason but were given a view of a footpath instead. While we were eventually offered a new room, it wasn’t until the evening of our second day—by which point we had unpacked and our children were settled. The delayed offer did little to resolve the issue or compensate for the inconvenience. We were also disappointed to learn that while the child pricing bracket covers ages 2 to 12, the children’s activities were restricted to children aged 3 and above. This important detail is not highlighted on your website nor through booking. This has meant our children could not participate despite being charged full child’s rate. Furthermore, overall food quality and service also fell short. There were persistent flies around the buffet area, which raised hygiene concerns. This is not a five star hotel.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
Costero con vistas al mar y a unos 15 minutos del aeropuerto; puede ser ventoso y se encuentra bajo la ruta de vuelo. Varios huéspedes señalaron que hay poco que hacer en las inmediaciones, aunque algunos disfrutaron de paseos por la costa hasta lugares locales.
Reseñas de huéspedes relacionadas
6
Katie
9 ago 2025
·
Se alojó 7 noches
Rooms are great, huge, clean, comfortable beds with a nice bathroom. Kids facilities including kids club, shows/mini disco are excellent. The location is fine, gorgeous views of the sea and if you're willing to walk to Los Agios, the best meals we had all week was at a lovely restaurant overlooking the sea. The problem with the hotel, for us, was the food. The breakfast was fine, we didn't use the lunch buffet as we preferred the local restaurants. The dinner buffet was a huge disappointment. The freshly cooked meat and fish were flavourless/over cooked. The salads were regurgitated using leftovers. We felt everything lacked flavour. The house wine is pretty terrible in our opinion. However, the a la carte restaurants were a bigger disappointment. The kids loved making their own pizzas at the Italian but our seafood pasta was flavourless and the fish overcooked. The tiramisu was the same as we'd tried at the buffet the previous evening. The steakhouse was a disaster for us, all four adults ordered the entrecôte and sent it back. We tried to fill up on the chips and dessert, same cheesecake as the buffet. The Manager was useless. I'm pretty sure that the kitchen used is the same throughout the hotel. We cancelled the Japanese and ate out the last two evenings. So overall, the kids loved it and the staff and service were great, the food for the adults, in our opinion is not up to scratch.
Rooms are great, huge, clean, comfortable beds with a nice bathroom. Kids facilities including kids club, shows/mini disco are excellent. The location is fine, gorgeous views of the sea and if you're willing to walk to Los Agios, the best meals we had all week was at a lovely restaurant overlooking the sea. The problem with the hotel, for us, was the food. The breakfast was fine, we didn't use the lunch buffet as we preferred the local restaurants. The dinner buffet was a huge disappointment. The freshly cooked meat and fish were flavourless/over cooked. The salads were regurgitated using leftovers. We felt everything lacked flavour. The house wine is pretty terrible in our opinion. However, the a la carte restaurants were a bigger disappointment. The kids loved making their own pizzas at the Italian but our seafood pasta was flavourless and the fish overcooked. The tiramisu was the same as we'd tried at the buffet the previous evening. The steakhouse was a disaster for us, all four adults ordered the entrecôte and sent it back. We tried to fill up on the chips and dessert, same cheesecake as the buffet. The Manager was useless. I'm pretty sure that the kitchen used is the same throughout the hotel. We cancelled the Japanese and ate out the last two evenings. So overall, the kids loved it and the staff and service were great, the food for the adults, in our opinion is not up to scratch.
10
Fotis
25 ago 2024
·
Se alojó 8 noches
We stayed at this hotel for 8 nights during August along with three other families. The hotel is huge and beautiful and staff are very friendly. There is something for everyone, whether you fancy the adult pools, children's pool area, kids games room, spa or the infinity area. We stayed in the junior suite and we had the most beautiful sea view where you could walk along accessing the gate with your wrist band. These gates get locked at 8pm but you can still get back by walking around to the front. Lovely scenery! Our room was lovely and spacious and very clean. It is quite windy but still very warm. I needed a cardigan the first two nights but after that it warmed up. The buffet was ok, as expected. It can get repetitive, so it was great to break it up with the three restaurants that are included within the all inclusive package. These were booked prior to arriving through their app. Asian, Italian and the steak house. They were all great but my favourite was the Asian restaurant. It was spot on! You are also entitled to two shows which were great! Again, you will need to book through their app. For those that don't fancy the buffet during lunch, there is a fast food option by the pool area where you can order burgers, chicken wings, chips and plenty of salads and fruit. Imagine ordering at McDonald's, same way using your room number. I also recommend you check in online prior to arrival as this will save you time.
We stayed at this hotel for 8 nights during August along with three other families. The hotel is huge and beautiful and staff are very friendly. There is something for everyone, whether you fancy the adult pools, children's pool area, kids games room, spa or the infinity area. We stayed in the junior suite and we had the most beautiful sea view where you could walk along accessing the gate with your wrist band. These gates get locked at 8pm but you can still get back by walking around to the front. Lovely scenery! Our room was lovely and spacious and very clean. It is quite windy but still very warm. I needed a cardigan the first two nights but after that it warmed up. The buffet was ok, as expected. It can get repetitive, so it was great to break it up with the three restaurants that are included within the all inclusive package. These were booked prior to arriving through their app. Asian, Italian and the steak house. They were all great but my favourite was the Asian restaurant. It was spot on! You are also entitled to two shows which were great! Again, you will need to book through their app. For those that don't fancy the buffet during lunch, there is a fast food option by the pool area where you can order burgers, chicken wings, chips and plenty of salads and fruit. Imagine ordering at McDonald's, same way using your room number. I also recommend you check in online prior to arrival as this will save you time.
10
Georgios
22 ago 2024
·
Se alojó 8 noches
A huge hotel with everything you need during your stay. Very close to the airport (15 minutes drive). Lots of choice for food and entertainment.
A huge hotel with everything you need during your stay. Very close to the airport (15 minutes drive). Lots of choice for food and entertainment.
10
Paige
5 sept 2025
·
Se alojó 8 noches
Weather amazing, very windy at hotel as in coast. Hotel overall amazing for families, so much for kids to do! Only downside to hotel is lack of lifts and the ones they do have a small
Weather amazing, very windy at hotel as in coast. Hotel overall amazing for families, so much for kids to do! Only downside to hotel is lack of lifts and the ones they do have a small
10
Jonathan
13 ene 2025
·
Se alojó 4 noches
All inclusive - beautiful hotel - large pool areas, very family friendly, lovely staff, near airport.
All inclusive - beautiful hotel - large pool areas, very family friendly, lovely staff, near airport.
10
frantz
23 dic 2024
·
Se alojó 4 noches
Hotel, location, service
Hotel, location, service
10
Ahmed
27 dic 2024
·
Se alojó 5 noches
Everything was outstanding! The room was spacious, modern, and well-maintained, with facilities in excellent condition. The entertainment options for both adults and kids were fantastic, and the variety of food offered was very good. Plus, the view was absolutely stunning. While the location is conveniently 15 minutes from the airport, it’s a bit far (about a 30-minute drive) from the main tourist hub, Avenida Las Americas. Additionally, it would have been great to see halal food options included, as these were unavailable.
Everything was outstanding! The room was spacious, modern, and well-maintained, with facilities in excellent condition. The entertainment options for both adults and kids were fantastic, and the variety of food offered was very good. Plus, the view was absolutely stunning. While the location is conveniently 15 minutes from the airport, it’s a bit far (about a 30-minute drive) from the main tourist hub, Avenida Las Americas. Additionally, it would have been great to see halal food options included, as these were unavailable.
8
Iain
3 ago 2025
·
Se alojó 9 noches
The staff were amazing. Food was fabulous, however the location has little to do and is in the flight path so planes cross very frequently and from our room we could see the runway
The staff were amazing. Food was fabulous, however the location has little to do and is in the flight path so planes cross very frequently and from our room we could see the runway
8
Steinar
1 ene 2023
·
Se alojó 7 noches
Hyggelig personell og bra renhold. God og meget variert utvalg av mat og drikke. Litt bråkete i den store matsalen, men de hadde et alternativ som var stillere og et utealternativ. Mye opplegg for mindre barn og for familie med mindre barn. Underholdning av varierende art på kveldene. Flott sted med fire basseng for familem og et for de minste og en avdeling hvor det bare skulle være voksne.Ingen fin badestrand i nærheten. Langt til badeland på denne årstiden(jul). Veldig varierende taxipriser.
Hyggelig personell og bra renhold. God og meget variert utvalg av mat og drikke. Litt bråkete i den store matsalen, men de hadde et alternativ som var stillere og et utealternativ. Mye opplegg for mindre barn og for familie med mindre barn. Underholdning av varierende art på kveldene. Flott sted med fire basseng for familem og et for de minste og en avdeling hvor det bare skulle være voksne.Ingen fin badestrand i nærheten. Langt til badeland på denne årstiden(jul). Veldig varierende taxipriser.
8
Nicola
21 ago 2024
·
Se alojó 8 noches
Review from the point of view of a couple without kids: We stayed in the adults only swim up suite, overlooking the sea. The room and pool were stunning and the seaview location was very quiet, which some may like. If you prefer pool noise, request to have a swim up suite that's overlooking the pool. There is an adults only infinity pool which overlooks the sea. There is a security guard manning the area some of the time, however for a part of the day, nobody keeps watch and many adults choose to bring their children into the pool. This was disappointing as although we realise it's a child friendly hotel, we chose to stay here under the assumption that we could relax in an adult only area. The remainder of the hotel is child friendly so we hoped that this small area would be our peaceful zone. This was the biggest flaw in our opinion. Other than this, it's a great hotel with lots on offer. If you are a family with children, it's a great place to stay.
Review from the point of view of a couple without kids: We stayed in the adults only swim up suite, overlooking the sea. The room and pool were stunning and the seaview location was very quiet, which some may like. If you prefer pool noise, request to have a swim up suite that's overlooking the pool. There is an adults only infinity pool which overlooks the sea. There is a security guard manning the area some of the time, however for a part of the day, nobody keeps watch and many adults choose to bring their children into the pool. This was disappointing as although we realise it's a child friendly hotel, we chose to stay here under the assumption that we could relax in an adult only area. The remainder of the hotel is child friendly so we hoped that this small area would be our peaceful zone. This was the biggest flaw in our opinion. Other than this, it's a great hotel with lots on offer. If you are a family with children, it's a great place to stay.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
La oferta gastronómica es inconsistente: a muchos les encanta la variedad, pero otros encuentran el buffet repetitivo o mediocre, con opciones limitadas claramente etiquetadas para alergias/vegetarianos y una calidad desigual en los restaurantes a la carta. Las reservas son limitadas, aparecen colas en las horas punta, y algunas bebidas o extras conllevan suplementos.
Reseñas de huéspedes relacionadas
6
Katie
9 ago 2025
·
Se alojó 7 noches
Rooms are great, huge, clean, comfortable beds with a nice bathroom. Kids facilities including kids club, shows/mini disco are excellent. The location is fine, gorgeous views of the sea and if you're willing to walk to Los Agios, the best meals we had all week was at a lovely restaurant overlooking the sea. The problem with the hotel, for us, was the food. The breakfast was fine, we didn't use the lunch buffet as we preferred the local restaurants. The dinner buffet was a huge disappointment. The freshly cooked meat and fish were flavourless/over cooked. The salads were regurgitated using leftovers. We felt everything lacked flavour. The house wine is pretty terrible in our opinion. However, the a la carte restaurants were a bigger disappointment. The kids loved making their own pizzas at the Italian but our seafood pasta was flavourless and the fish overcooked. The tiramisu was the same as we'd tried at the buffet the previous evening. The steakhouse was a disaster for us, all four adults ordered the entrecôte and sent it back. We tried to fill up on the chips and dessert, same cheesecake as the buffet. The Manager was useless. I'm pretty sure that the kitchen used is the same throughout the hotel. We cancelled the Japanese and ate out the last two evenings. So overall, the kids loved it and the staff and service were great, the food for the adults, in our opinion is not up to scratch.
Rooms are great, huge, clean, comfortable beds with a nice bathroom. Kids facilities including kids club, shows/mini disco are excellent. The location is fine, gorgeous views of the sea and if you're willing to walk to Los Agios, the best meals we had all week was at a lovely restaurant overlooking the sea. The problem with the hotel, for us, was the food. The breakfast was fine, we didn't use the lunch buffet as we preferred the local restaurants. The dinner buffet was a huge disappointment. The freshly cooked meat and fish were flavourless/over cooked. The salads were regurgitated using leftovers. We felt everything lacked flavour. The house wine is pretty terrible in our opinion. However, the a la carte restaurants were a bigger disappointment. The kids loved making their own pizzas at the Italian but our seafood pasta was flavourless and the fish overcooked. The tiramisu was the same as we'd tried at the buffet the previous evening. The steakhouse was a disaster for us, all four adults ordered the entrecôte and sent it back. We tried to fill up on the chips and dessert, same cheesecake as the buffet. The Manager was useless. I'm pretty sure that the kitchen used is the same throughout the hotel. We cancelled the Japanese and ate out the last two evenings. So overall, the kids loved it and the staff and service were great, the food for the adults, in our opinion is not up to scratch.
8
Nicola
28 oct 2025
·
Se alojó 9 noches
Absolutely brilliant hotel. The entertainment team work so hard & are great with the kids who adore them. In particular, Bouba, Elena & Maria were amazing. The Candymen are also fantastic & were the highlight of our trip! The main Candyman was also so good with the kids as well as being incredibly talented. The shows are top level, well worth booking! The rooms are really modern, clean & a great size though the balcony is small. The bar staff were also lovely & helpful & great with younger guests as were the cleaners. There were a few small issues with our stay that stopped me giving it the full 5*. The 1st was that the air con in our room wasn’t working. We reported this twice before maintenance came. They eventually agreed it wasn’t working but left & never came back so it remained broken for our stay. Although the food is largely good & labelled, not all items were labelled clearly with allergens. It would also be nice if there were desserts available to cater for more dietary requirements (there’s only so much melon you can eat!) & there weren’t many light snacks available in the day, particularly for those with dietary issues. The final food issue was one of our party got food poisoning from the buffet which was reported but with no reaction. The final frustration was the sun loungers which isn’t unique to the hotel. By the end of our stay the majority of loungers were reserved by 7.30am, even though on multiple occasions, the reserved chairs remained empty all day
Absolutely brilliant hotel. The entertainment team work so hard & are great with the kids who adore them. In particular, Bouba, Elena & Maria were amazing. The Candymen are also fantastic & were the highlight of our trip! The main Candyman was also so good with the kids as well as being incredibly talented. The shows are top level, well worth booking! The rooms are really modern, clean & a great size though the balcony is small. The bar staff were also lovely & helpful & great with younger guests as were the cleaners. There were a few small issues with our stay that stopped me giving it the full 5*. The 1st was that the air con in our room wasn’t working. We reported this twice before maintenance came. They eventually agreed it wasn’t working but left & never came back so it remained broken for our stay. Although the food is largely good & labelled, not all items were labelled clearly with allergens. It would also be nice if there were desserts available to cater for more dietary requirements (there’s only so much melon you can eat!) & there weren’t many light snacks available in the day, particularly for those with dietary issues. The final food issue was one of our party got food poisoning from the buffet which was reported but with no reaction. The final frustration was the sun loungers which isn’t unique to the hotel. By the end of our stay the majority of loungers were reserved by 7.30am, even though on multiple occasions, the reserved chairs remained empty all day
8
Sean
22 oct 2025
·
Se alojó 7 noches
I feel there needs to be more options in the restaurant for guests with allergies. My daughter has a milk allergy and there wasn't a great choice of food available to her.
I feel there needs to be more options in the restaurant for guests with allergies. My daughter has a milk allergy and there wasn't a great choice of food available to her.
10
Jimmy
20 abr 2025
·
Se alojó 7 noches
Very nice room and property. A lot of swimming pools. They are heated, yet the 1st plunge was still quite cold. The heavy winds at times did make it feel even colder. When the sun was out, this was less of a factor. There are 3 a la carte restaurants, you need the room number to book, this was for our stay unfortunately only possible for 2 of 3 on the last 2 days even though we tried to book immediately upon receiving the room number the 1st day. The volume of the entertainment was loud. In the bar the live bands were using a volume that could have suited an outdoor festival, which made us leave earlier than we would if the music would have been less loud. Although it is not allowed to reserve beds around the pool, if you look outside as from 7 in the morning, a lot of people are laying down towels. We did manage to find a spot each day without this practice, though it was sometimes a challenge to get even 2 beds without a towel (no people). I personally would have taken away all the towels that were laid down prior to 10:00 if no people were on them. The food was very nice and the selection changed each day. Delicious pizza and the kids buffet was much to the linking of our children. Sometimes you have to queue to get inside and be seated, yet this usually goes quite quick. There is a lot of noise in the dining room as the acoustics could be better, some sound dampening elements on the ceilings and partitions between sections could go a long way. We would definitely return.
Very nice room and property. A lot of swimming pools. They are heated, yet the 1st plunge was still quite cold. The heavy winds at times did make it feel even colder. When the sun was out, this was less of a factor. There are 3 a la carte restaurants, you need the room number to book, this was for our stay unfortunately only possible for 2 of 3 on the last 2 days even though we tried to book immediately upon receiving the room number the 1st day. The volume of the entertainment was loud. In the bar the live bands were using a volume that could have suited an outdoor festival, which made us leave earlier than we would if the music would have been less loud. Although it is not allowed to reserve beds around the pool, if you look outside as from 7 in the morning, a lot of people are laying down towels. We did manage to find a spot each day without this practice, though it was sometimes a challenge to get even 2 beds without a towel (no people). I personally would have taken away all the towels that were laid down prior to 10:00 if no people were on them. The food was very nice and the selection changed each day. Delicious pizza and the kids buffet was much to the linking of our children. Sometimes you have to queue to get inside and be seated, yet this usually goes quite quick. There is a lot of noise in the dining room as the acoustics could be better, some sound dampening elements on the ceilings and partitions between sections could go a long way. We would definitely return.
8
Xavier
17 jul 2025
·
Se alojó 7 noches
Le séjour était bien : superbes piscines, chambres spacieuses et propres, bars tres sympa, personne accueillant. Ma reserve serait sur la qualité de la nourriture au buffet qui était en deçà de ce à quoi je m’attendais.
Le séjour était bien : superbes piscines, chambres spacieuses et propres, bars tres sympa, personne accueillant. Ma reserve serait sur la qualité de la nourriture au buffet qui était en deçà de ce à quoi je m’attendais.
8
Matt
30 oct 2025
·
Se alojó 8 noches
Family suite was fantastic and hotel was really clean. Food was ok, could have been better. Some staff were rude at the à la carte restaurants and reception was always busy. Had a leak in our room, but was fixed quickly by the maintenance team. Hotel was very big and extremely busy as soon as half term hit.
Family suite was fantastic and hotel was really clean. Food was ok, could have been better. Some staff were rude at the à la carte restaurants and reception was always busy. Had a leak in our room, but was fixed quickly by the maintenance team. Hotel was very big and extremely busy as soon as half term hit.
6
Danielle
11 oct 2023
·
The property was nice. It’s definitely not ALL inclusive. Fresh squeezed OJ in the morning is extra. All the free alcohol tastes like water. The beer is not good. The Buffett is the Buffett. First day is good probably because you are hungry from traveling. The pool is very nice. The activities are not that great. The rooms have AC but don’t get that cool. The lowest temperature setting is 18°C and our room never got colder than 22°C. There are 3 restaurants on the grounds. Italian, Japanese and Steak. We were most excited for the steak restaurant but extremely disappointed. The steak was extremely under seasoned and even though we asked for medium the steak was over cooked. Japanese was ok and Italian was good but I had my meal taken back because it tasted like I was eating salt. Also there are cockroaches is the lobby bar.
The property was nice. It’s definitely not ALL inclusive. Fresh squeezed OJ in the morning is extra. All the free alcohol tastes like water. The beer is not good. The Buffett is the Buffett. First day is good probably because you are hungry from traveling. The pool is very nice. The activities are not that great. The rooms have AC but don’t get that cool. The lowest temperature setting is 18°C and our room never got colder than 22°C. There are 3 restaurants on the grounds. Italian, Japanese and Steak. We were most excited for the steak restaurant but extremely disappointed. The steak was extremely under seasoned and even though we asked for medium the steak was over cooked. Japanese was ok and Italian was good but I had my meal taken back because it tasted like I was eating salt. Also there are cockroaches is the lobby bar.
8
Jessica
27 jun 2023
·
Se alojó 6 noches
The pools were amazing. The buffet food was not great at all. It seemed to not to have much variety.
The pools were amazing. The buffet food was not great at all. It seemed to not to have much variety.
8
Allan
22 abr 2025
·
Se alojó 9 noches
L’hôtel propose de belles infrastructures et des animations de qualité, mais plusieurs aspects sont très décevants pour un 5 étoiles. La restauration est le plus gros point faible : la nourriture est industrielle, peu variée, et la qualité laisse à désirer, surtout pour les enfants (frites, nuggets, boules de fromage, hamburgers). L’ambiance dans les restaurants est désagréable : le niveau sonore est très élevé, en partie à cause du personnel qui manipule bruyamment la vaisselle. L’organisation des repas est à revoir : le buffet est vite bondé et l’attente devient longue si on ne vient pas dès l’ouverture. Le « tout inclus » est limité : il n’y a plus rien à manger après 21h30 jusqu’à 7h30, ce qui est frustrant pour les familles. Autour de la piscine, il est difficile de trouver un transat disponible, beaucoup étant « réservés » avec des serviettes mais restent inoccupés. Côté chambre, l’insonorisation est insuffisante : on entend les bruits des couloirs et des chambres voisines, ce qui nuit au repos. Enfin, le jour du départ, la femme de ménage nous a demandé de quitter la chambre avant l’heure officielle du check-out, ce qui n’est pas acceptable. En résumé, un hôtel correct pour les animations, mais la restauration, l’organisation et le service ne sont pas du tout au niveau d’un 5 étoiles.
L’hôtel propose de belles infrastructures et des animations de qualité, mais plusieurs aspects sont très décevants pour un 5 étoiles. La restauration est le plus gros point faible : la nourriture est industrielle, peu variée, et la qualité laisse à désirer, surtout pour les enfants (frites, nuggets, boules de fromage, hamburgers). L’ambiance dans les restaurants est désagréable : le niveau sonore est très élevé, en partie à cause du personnel qui manipule bruyamment la vaisselle. L’organisation des repas est à revoir : le buffet est vite bondé et l’attente devient longue si on ne vient pas dès l’ouverture. Le « tout inclus » est limité : il n’y a plus rien à manger après 21h30 jusqu’à 7h30, ce qui est frustrant pour les familles. Autour de la piscine, il est difficile de trouver un transat disponible, beaucoup étant « réservés » avec des serviettes mais restent inoccupés. Côté chambre, l’insonorisation est insuffisante : on entend les bruits des couloirs et des chambres voisines, ce qui nuit au repos. Enfin, le jour du départ, la femme de ménage nous a demandé de quitter la chambre avant l’heure officielle du check-out, ce qui n’est pas acceptable. En résumé, un hôtel correct pour les animations, mais la restauration, l’organisation et le service ne sont pas du tout au niveau d’un 5 étoiles.
6
Nicole
27 ene 2026
·
Se alojó 7 noches
Room was lovely, facilities were lovely and stuff really friendly. The food left a lot to be desired. Other than a salad bar, there was minimal healthy food available and random food at the buffet options considering the high end element of the hotel.
Room was lovely, facilities were lovely and stuff really friendly. The food left a lot to be desired. Other than a salad bar, there was minimal healthy food available and random food at the buffet options considering the high end element of the hotel.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
8
Garikoitz
hace 2 semanas
·
Se alojó 3 noches
La habitación tenía un par de deficiencias. El champú y gel estaba vacíos a la llegada. Y el Aire acondicionado sonaba muchísimo al ponerlo. Mi mujer salvó una niña de ahogarse, el socorrista ni se dio cuenta. Estaba sentado en la silla tan tranquilo. Es un lugar perfecto para ir con niños. Hay muchas actividades y sus monitores son una pasada. El snack bar es top y el bufet es variado. Quizás se echa de menos dar más opciones para ver los diferentes restaurantes, solo te dan uno en 3 días. Repetiría con total seguridad
La habitación tenía un par de deficiencias. El champú y gel estaba vacíos a la llegada. Y el Aire acondicionado sonaba muchísimo al ponerlo. Mi mujer salvó una niña de ahogarse, el socorrista ni se dio cuenta. Estaba sentado en la silla tan tranquilo. Es un lugar perfecto para ir con niños. Hay muchas actividades y sus monitores son una pasada. El snack bar es top y el bufet es variado. Quizás se echa de menos dar más opciones para ver los diferentes restaurantes, solo te dan uno en 3 días. Repetiría con total seguridad
10
Yadira
hace 2 semanas
·
Se alojó 3 noches
Me encanto maravilloso para el niño,todo perfecto estoy muy contenta
Me encanto maravilloso para el niño,todo perfecto estoy muy contenta
10
Marisol
9 jul 2026
·
Se alojó 4 noches
Todo extraordinario, sobre todo el trato del personal
Todo extraordinario, sobre todo el trato del personal
10
Juan
11 abr 2026
·
Se alojó 7 noches
El hotel perfecto para venir con niños
El hotel perfecto para venir con niños
10
Taimiry
17 mar 2026
·
Se alojó 8 noches
Todo muy Limpio,el personal de servicio de las habitaciones y los lugares comunes excelentes,los banos exteriores muy limpios y olorosos.
Todo muy Limpio,el personal de servicio de las habitaciones y los lugares comunes excelentes,los banos exteriores muy limpios y olorosos.
Política del establecimiento
Instrucciones para la entrada
Todo lo que necesitas saber para hacer el check-in sin problemas.
Ver másEntrada
Salida
De 15:00 a 00:00
Antes de la(s) 12:00
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Las respuestas instantáneas de IA se basan en la información del hotel.
Precios para las próximas fechas
septiembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
octubre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-09-20: NO DATA
- 2026-09-21: NO DATA
- 2026-09-22: NO DATA
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- 2026-09-24: NO DATA
- 2026-09-25: 414.9611040010071USD
- 2026-09-26: NO DATA
- 2026-09-27: NO DATA
- 2026-09-28: NO DATA
- 2026-09-29: NO DATA
- 2026-09-30: 414.9611040010071USD
- 2026-10-01: NO DATA
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El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.
El check in debe realizarlo alguien que tenga al menos 18 años.
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- Este alojamiento acepta tarjetas de crédito y tarjetas de débito. No se aceptan pagos en efectivo.
- Este alojamiento utiliza algo de energía geotérmica
- Entre los elementos de seguridad de este alojamiento, se incluyen extintor y detector de humo.
- Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada
- De acuerdo con la normativa nacional, este alojamiento no acepta pagos en efectivo que superen los 1000 EUR. Para más información, ponte en contacto con el alojamiento a través de los datos que figuran en la confirmación de la reserva.
- Piscina disponible de 10:00 a 19:00.
- Es necesario reservar con antelación los servicios de masaje y los tratamientos de spa. Las reservas se realizan poniéndose en contacto con el alojamiento antes de la llegada, a través de la información de contacto que figura en la confirmación de la reserva.
- La cena de gala Nochebuena tiene un coste adicional que se incluye en el precio total mostrado para estancias del día 24 de diciembre.
- La cena de gala de Nochevieja tiene un coste adicional que se incluye en el precio total mostrado para estancias del día 31 de diciembre.
- La cena de gala de Año Nuevo tiene un coste adicional que se incluye en el precio total mostrado para estancias del día 1 de enero.
- Solo se permite el acceso a las habitaciones a los huéspedes registrados en el hotel.
- La conexión wifi gratuita de la habitación se ofrece para un máximo de dispositivos: 2.
- Este alojamiento acepta huéspedes de cualquier orientación sexual e identidad de género (LGTBQ+ friendly).
- Aparcamiento cubierto: 15 EUR por noche.
La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.
Servicios populares
Actividades
Piscina
Karaoke
Billares
Zona de juegos
Piscina infantil
Piscina al aire libre
Música en directo
Evening Entertainment
Pool (Infinity)
Muebles de exterior
Pool (Seasonal Outdoor)
Ping pong
Terraza
Fitness Center (nearby)
Water Park
Servicios
Mostrador turístico
Guardería infantil/Niñera
Servicio de limpieza
Caja fuerte
Cajero automático
Consigna de equipajes
Registros de entrada y salida exprés
Autoservicio de lavandería
24-Hour Front Desk
Bingo
Concierge Services
General
Restaurante
Habitaciones para no fumadores
Sauna
Bañera de hidromasaje/Jacuzzi
Sala de vapor
Servicio de masajes
Solárium
Spa y centro de bienestar
Barbería/Salón de belleza
Tratamientos corporales
Tratamientos faciales
Club infantil
Bar en la piscina
Habitación familiar
Beach Sun Loungers
Snack Bar/Deli
Wheelchair Accessible (Limited)
Aparcamiento
Aparcamiento
Parking Onsite
Internet
WiFi gratuito