Bahia Principe Explore Fantasia – Hyatt Inclusive Collection
From
322 $US
/nuit
Prix pour Bahia Principe Explore Fantasia – Hyatt Inclusive Collection
Sélectionnez les dates pour voir les prix et les disponibilités
From
322 $US
/nuit
Prix moyens mensuels
À Bahia Principe Explore Fantasia – Hyatt Inclusive Collection, les prix par nuit s'élèvent en moyenne à 286 $US pendant le mois le moins cher (juin) et à 334 $US pendant le mois le plus cher (juillet), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| mai | 301 $US |
| juin | 286 $US |
| juillet | 334 $US |
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Le plus cher : juillet (env. 334 $US)
Le moins cher : juin (env. 286 $US)
À propos de cet établissement
Passez de purs moments de détente dans l'incroyable spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage. N'hésitez surtout pas à profitez des nombreuses infrastructures de loisirs q...
Équipements
Passez de purs moments de détente dans l'incroyable spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage. N'hésitez surtout pas à profitez des nombreuses infrastructures de loisirs qui incluent notamment 7 piscines extérieures, un parc aquatique gratuit et un centre de remise en forme. Parmi les équipements et services offerts par cet hébergement de style méditerranéen, vous trouverez aussi l'accès Wi-Fi à Internet gratuit, un service de conciergerie et un service de garde d'enfants (en supplément).
Services de l'établissement
Les équipements et services proposés incluent un service de nettoyage à sec / blanchisserie, une réception ouverte 24 h/24 et un personnel polyglotte. Un parking payant sans service de voiturier est disponible dans l'enceinte de l'hébergement.
Repas
Laissez-vous séduire par les spécialités Cuisine internationale de ECHEIDE, l'un des 5 restaurants de cet hébergement ou profitez du service d'étage, idéal pour une soirée cocooning en amoureux ou en solo. Pour un moment de détente, faites halte dans l'un des 5 bars/lounges ou des 2 bars en bord de piscine de l'hébergement.
Chambres
Les 525 chambres climatisées de l'hébergement vous invitent à la détente et comprennent un minibar et une télévision LED. Votre lit en mousse à mémoire de forme est préparé avec une couette en duvet d'oie et de la literie de qualité supérieure. Les chambres sont dotées d'un balcon. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde et votre divertissement est assuré par des chaînes par câble. Les salles de bain comprennent des articles de toilette gratuits et un sèche-cheveux.
Emplacement
En choisissant Bahia Principe Explore Fantasia – Hyatt Inclusive Collection, vous aurez la chance de séjourner en plein centre de San Miguel de Abona, à moins de 15 minutes en voiture de Parc aquatique Siam Park et Golf et Country Club Amarilla. Cet hébergement tout inclus se trouve à 18,9 km de Plage de Fañabé et à 14 km de Plage El Medano.
À proximité
Golf del Sur(0.2 miles)
Golf et Country Club Amarilla(0.6 miles)
Club de golf Complejo Turístico Amarilla(0.7 miles)
Plage Amarilla(0.8 miles)
Plages de Tenerife(1 miles)
Réserve Environnementale de San Blas(1.2 miles)
Plage San Blas(1.2 miles)
Grande Plage(1.5 miles)
Parc Rebu(1.8 miles)
Piscines Naturelles de Los Abrigos(2.5 miles)
Callao de la Cochina(3 miles)
Spectacle Medieval Adventure au Castillo San Miguel(4.1 miles)
Château de San Miguel(4.4 miles)
Plage El Horno(4.4 miles)
Club de Golf de Tenerife(4.5 miles)
Aéroport de Tenerife sud (Sur Reina Sofia) (TFS)(5.9 miles)
Aéroport de Santa Cruz de Tenerife Tenerife Nord (TFN)(45.4 miles)
Parking
Restaurant
Piscine
Chambres non-fumeurs
Baby-sitting/Services pour enfants
Organisation d'excursions
Emplacement
Avenida JM Galván Bello, San Miguel de Abona, Iles Canaries, Espagne
Golf del Sur (0.2 miles)
Golf et Country Club Amarilla (0.6 miles)
Club de golf Complejo Turístico Amarilla (0.7 miles)
Plage Amarilla (0.8 miles)
Plages de Tenerife (1 miles)
Réserve Environnementale de San Blas (1.2 miles)
Options de chambre
4
Suite Junior, 1 très grand lit
Détails de la chambre
1 Très Grand Lit Double
Couchages 3
484 ft²
BalconClimatisationWi-Fi (gratuit)Canapé-lit
4
Suite Junior, 1 très grand lit (2 Adults + 1 Child)
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
323 ft²
BalconClimatisationWi-Fi (gratuit)Canapé-lit
7
Suite Familiale, 1 très grand lit, vue mer (Deluxe | 2 Adults + 1 Child)
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
474 ft²
BalconClimatisationWi-Fi (gratuit)Salon séparé
7
Swim Up Junior Suite (Adults Only)
Détails de la chambre
1 Très Grand Lit Double
Couchages 3
323 ft²
BalconClimatisationWi-Fi (gratuit)Canapé-lit
5
Chambre Supérieure
Détails de la chambre
2 Lits Simples
1 Très Grand Lit Double
Couchages 2
269 ft²
BalconClimatisationWi-Fi (gratuit)Salle de bain privée
4
Suite Junior, 2 lits doubles
Détails de la chambre
2 Lits Doubles
Couchages 3
323 ft²
BalconClimatisationWi-Fi (gratuit)Canapé-lit
9
Suite Familiale, 2 lits doubles (Deluxe | 2 Adults + 2 Children)
Détails de la chambre
2 Lits Doubles
Couchages 2
463 ft²
BalconClimatisationWi-Fi (gratuit)Salon séparé
4
Suite Junior, 1 très grand lit (2 Adults + 2 Children)
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
323 ft²
BalconClimatisationWi-Fi (gratuit)Canapé-lit
5
Chambre Standard, 2 lits doubles
Détails de la chambre
2 Lits Doubles
Couchages 2
269 ft²
BalconClimatisationWi-Fi (gratuit)Salle de bain privée
9
Suite Familiale, 2 lits doubles (Deluxe)
Détails de la chambre
2 Lits Doubles
Couchages 3
463 ft²
BalconClimatisationWi-Fi (gratuit)Salon séparé
9
Suite Familiale, 1 très grand lit (Deluxe)
Détails de la chambre
1 Très Grand Lit Double
Couchages 3
474 ft²
BalconClimatisationWi-Fi (gratuit)Salon séparé
4
Suite Junior, 2 lits doubles (2 Adults + 2 Children)
Détails de la chambre
2 Lits Doubles
Couchages 2
323 ft²
BalconClimatisationWi-Fi (gratuit)Canapé-lit
7
Junior Suite Sea View
Détails de la chambre
1 Très Grand Lit Double
et 2 Lits Simples
Couchages 3
323 ft²
BalconClimatisationWi-Fi (gratuit)Canapé-lit
7
Suite Familiale, 1 très grand lit, vue mer (Deluxe | 3 Adults + 2 Children)
Détails de la chambre
1 Très Grand Lit Double
Couchages 3
463 ft²
BalconClimatisationWi-Fi (gratuit)Salon séparé
9
Family Master Suite
Détails de la chambre
1 Très Grand Lit Double
et 1 Canapé-Lit
Couchages 3
484 ft²
BalconClimatisationWi-Fi (gratuit)Salon séparé
9
Suite Familiale, 1 très grand lit (Deluxe | 2 Adults + 2 Children)
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
484 ft²
BalconClimatisationWi-Fi (gratuit)Salon séparé
9
Suite Familiale, 2 lits doubles (Deluxe | 2 Adults + 3 Children)
Détails de la chambre
2 Lits Doubles
Couchages 2
484 ft²
BalconClimatisationWi-Fi (gratuit)Salon séparé
6
Suite Junior, 1 très grand lit (Swim Up | Premium)
Détails de la chambre
1 Très Grand Lit Double
Couchages 3
323 ft²
BalconClimatisationWi-Fi (gratuit)Salle de bain privée
6
Suite Junior, 1 très grand lit, vue mer (2 Adults + 2 Children)
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
301 ft²
BalconClimatisationWi-Fi (gratuit)Canapé-lit
6
Suite Junior, 1 très grand lit, vue mer (2 Adults + 1 Child)
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
323 ft²
BalconClimatisationWi-Fi (gratuit)Canapé-lit
7
Family Master Suite Sea View
Détails de la chambre
1 Très Grand Lit Double
, 1 Lit Simple
et 1 Canapé-Lit
Couchages 3
484 ft²
BalconClimatisationWi-Fi (gratuit)Salon séparé
6
Suite Junior, 1 très grand lit, vue mer
Détails de la chambre
1 Très Grand Lit Double
Couchages 3
312 ft²
BalconClimatisationWi-Fi (gratuit)Canapé-lit
4
Suite Junior
Détails de la chambre
1 Très Grand Lit Double
Couchages 3
323 ft²
BalconClimatisationWi-Fi (gratuit)Canapé-lit
9
Suite Familiale, 2 lits doubles (Deluxe | 2 Adults + 1 Child)
Détails de la chambre
2 Lits Doubles
Couchages 2
474 ft²
BalconClimatisationWi-Fi (gratuit)Salon séparé
9
Suite Familiale, 1 très grand lit (Deluxe | 3 Adults + 2 Children)
Détails de la chambre
1 Très Grand Lit Double
Couchages 3
474 ft²
BalconClimatisationWi-Fi (gratuit)Salon séparé
9
Suite Familiale, 1 très grand lit (Deluxe | 2 Adults + 3 Children)
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
484 ft²
BalconClimatisationWi-Fi (gratuit)Salon séparé
9
Suite Familiale, 1 très grand lit (Deluxe | 2 Adults + 1 Child)
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
484 ft²
BalconClimatisationWi-Fi (gratuit)Salon séparé
4
Suite Junior, 1 très grand lit (3 Adults + 1 Child)
Détails de la chambre
1 Très Grand Lit Double
Couchages 3
312 ft²
BalconClimatisationWi-Fi (gratuit)Canapé-lit
4
Suite Junior, 2 lits doubles (2 Adults + 1 Child)
Détails de la chambre
2 Lits Doubles
Couchages 2
323 ft²
BalconClimatisationWi-Fi (gratuit)Canapé-lit
7
Suite Familiale, 1 très grand lit, vue mer (Deluxe | 2 Adults + 3 Children)
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
484 ft²
BalconClimatisationWi-Fi (gratuit)Salon séparé
9
Suite Familiale, 2 lits doubles (Deluxe | 3 Adults + 2 Children)
Détails de la chambre
2 Lits Doubles
Couchages 3
474 ft²
BalconClimatisationWi-Fi (gratuit)Salon séparé
7
Suite Familiale, 1 très grand lit, vue mer (Deluxe)
Détails de la chambre
1 Très Grand Lit Double
Couchages 3
474 ft²
BalconClimatisationWi-Fi (gratuit)Salon séparé
7
Suite Familiale, 1 très grand lit, vue mer (Deluxe | 3 Adults + 1 Child)
Détails de la chambre
1 Très Grand Lit Double
Couchages 3
474 ft²
BalconClimatisationWi-Fi (gratuit)Salon séparé
7
Suite Familiale, 1 très grand lit, vue mer (Deluxe | 2 Adults + 2 Children)
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
484 ft²
BalconClimatisationWi-Fi (gratuit)Salon séparé
9
Suite Familiale, 1 très grand lit (Deluxe | 3 Adults + 1 Child)
Détails de la chambre
1 Très Grand Lit Double
Couchages 3
463 ft²
BalconClimatisationWi-Fi (gratuit)Salon séparé
9
Suite Familiale, 2 lits doubles (Deluxe | 3 Adults + 1 Child)
Détails de la chambre
2 Lits Doubles
Couchages 3
484 ft²
BalconClimatisationWi-Fi (gratuit)Salon séparé
6
Suite Junior, 1 très grand lit, vue mer (3 Adults + 1 Child)
Détails de la chambre
1 Très Grand Lit Double
Couchages 3
323 ft²
BalconClimatisationWi-Fi (gratuit)Canapé-lit
4
Suite Junior, 2 lits doubles (3 Adults + 1 Child)
Détails de la chambre
2 Lits Doubles
Couchages 3
301 ft²
BalconClimatisationWi-Fi (gratuit)Canapé-lit
Avis des voyageurs sur Bahia Principe Explore Fantasia – Hyatt Inclusive Collection
8.8
Fabuleux
Basé sur 1 265 avis vérifiés
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
Le Bahia Principe Fantasia Tenerife - Tout Inclus est largement salué comme un complexe propre, axé sur les familles, avec un personnel dévoué et sympathique, de nombreuses piscines et des animations dynamiques qui divertissent les enfants, ainsi que des chambres modernes et spacieuses que de nombreux clients trouvent confortables pour des séjours relaxants.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
Le Bahia Principe Fantasia Tenerife - Tout Inclus est largement salué comme un complexe propre, axé sur les familles, avec un personnel dévoué et sympathique, de nombreuses piscines et des animations dynamiques qui divertissent les enfants, ainsi que des chambres modernes et spacieuses que de nombreux clients trouvent confortables pour des séjours relaxants.
Les commentaires sur la nourriture sont mitigés : les buffets peuvent sembler répétitifs ou mal étiquetés pour les allergies, les restaurants à la carte varient, et certains éléments ou spectacles nécessitent une réservation à l'avance ou un coût supplémentaire. Le complexe est souvent très fréquenté, avec des files d'attente, des salles à manger bruyantes, une réservation précoce des transats et une piscine réservée aux adultes dont le respect n'est pas toujours garanti. Certains clients ont également noté des problèmes tels que des carreaux de piscine glissants, des parasites occasionnels et la propreté de la vaisselle, tandis que l'emplacement en bord de mer est pratique pour l'aéroport, mais venteux et peu animé. Idéal pour les familles à la recherche d'un séjour tout compris riche en activités.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
De nombreuses installations familiales avec plusieurs piscines, aires de jeux aquatiques, club pour enfants et grands spectacles nocturnes ; il y a également une piscine à débordement réservée aux adultes et un spa. Attendez-vous à du monde, à une réservation précoce des transats, à des fermetures ou des travaux occasionnels de piscine, à certaines activités/spectacles payants, et à une application incohérente des zones réservées aux adultes.
Avis de voyageur à ce sujet
8
Nicola
28 oct. 2025
·
A séjourné 9 nuits
Absolutely brilliant hotel. The entertainment team work so hard & are great with the kids who adore them. In particular, Bouba, Elena & Maria were amazing. The Candymen are also fantastic & were the highlight of our trip! The main Candyman was also so good with the kids as well as being incredibly talented. The shows are top level, well worth booking! The rooms are really modern, clean & a great size though the balcony is small. The bar staff were also lovely & helpful & great with younger guests as were the cleaners. There were a few small issues with our stay that stopped me giving it the full 5*. The 1st was that the air con in our room wasn’t working. We reported this twice before maintenance came. They eventually agreed it wasn’t working but left & never came back so it remained broken for our stay. Although the food is largely good & labelled, not all items were labelled clearly with allergens. It would also be nice if there were desserts available to cater for more dietary requirements (there’s only so much melon you can eat!) & there weren’t many light snacks available in the day, particularly for those with dietary issues. The final food issue was one of our party got food poisoning from the buffet which was reported but with no reaction. The final frustration was the sun loungers which isn’t unique to the hotel. By the end of our stay the majority of loungers were reserved by 7.30am, even though on multiple occasions, the reserved chairs remained empty all day
Absolutely brilliant hotel. The entertainment team work so hard & are great with the kids who adore them. In particular, Bouba, Elena & Maria were amazing. The Candymen are also fantastic & were the highlight of our trip! The main Candyman was also so good with the kids as well as being incredibly talented. The shows are top level, well worth booking! The rooms are really modern, clean & a great size though the balcony is small. The bar staff were also lovely & helpful & great with younger guests as were the cleaners. There were a few small issues with our stay that stopped me giving it the full 5*. The 1st was that the air con in our room wasn’t working. We reported this twice before maintenance came. They eventually agreed it wasn’t working but left & never came back so it remained broken for our stay. Although the food is largely good & labelled, not all items were labelled clearly with allergens. It would also be nice if there were desserts available to cater for more dietary requirements (there’s only so much melon you can eat!) & there weren’t many light snacks available in the day, particularly for those with dietary issues. The final food issue was one of our party got food poisoning from the buffet which was reported but with no reaction. The final frustration was the sun loungers which isn’t unique to the hotel. By the end of our stay the majority of loungers were reserved by 7.30am, even though on multiple occasions, the reserved chairs remained empty all day
10
LEIGH
9 sept. 2025
·
A séjourné 4 nuits
I travelled to the Bahia Principe Fantasia with my Wife, for a 4-night stay to celebrate the end of the Summer Holidays... we didn't bring the kids! We enjoyed a swim-up room / suite which was clean, spacious and had a wonderfully large bed, sofa and impressive bathroom complete with rainfall shower. Our swim-up was East facing which meant we got glorious sunshine until about 1pm, at which point we moved to the main pools in the hotel. We particularly enjoyed the adults only infinity pool, although there are less sunbeds in this area so it's not always a given you can get a spot. Positives: Good food, with 3 al a carte restaurants which I'm told are all fantastic. We ate in the steak restaurant and it was very nice indeed. Breakfast is very good Bars are great. Soft drinks and beer are on the customers side of the bar so you can fill / refill as much as you want without having to wait. The hotel is very clean and you can't miss the dedicated team who are working quite literally around the clock to maintain standards Mini-bar is refilled every day. Pool towels can be changed as often as you like. Negatives: There are a lot of kids. Occasionally, they get into the adults only pool / area. If you find a staff member they will kick them out, but the area is not routinely patrolled and the presence of kids is annoying. The entertainments team are often of the opinion that the louder the music is, the more fun everyone is having. Someone should tell them to turn it down
I travelled to the Bahia Principe Fantasia with my Wife, for a 4-night stay to celebrate the end of the Summer Holidays... we didn't bring the kids! We enjoyed a swim-up room / suite which was clean, spacious and had a wonderfully large bed, sofa and impressive bathroom complete with rainfall shower. Our swim-up was East facing which meant we got glorious sunshine until about 1pm, at which point we moved to the main pools in the hotel. We particularly enjoyed the adults only infinity pool, although there are less sunbeds in this area so it's not always a given you can get a spot. Positives: Good food, with 3 al a carte restaurants which I'm told are all fantastic. We ate in the steak restaurant and it was very nice indeed. Breakfast is very good Bars are great. Soft drinks and beer are on the customers side of the bar so you can fill / refill as much as you want without having to wait. The hotel is very clean and you can't miss the dedicated team who are working quite literally around the clock to maintain standards Mini-bar is refilled every day. Pool towels can be changed as often as you like. Negatives: There are a lot of kids. Occasionally, they get into the adults only pool / area. If you find a staff member they will kick them out, but the area is not routinely patrolled and the presence of kids is annoying. The entertainments team are often of the opinion that the louder the music is, the more fun everyone is having. Someone should tell them to turn it down
10
Jimmy
20 avr. 2025
·
A séjourné 7 nuits
Very nice room and property. A lot of swimming pools. They are heated, yet the 1st plunge was still quite cold. The heavy winds at times did make it feel even colder. When the sun was out, this was less of a factor. There are 3 a la carte restaurants, you need the room number to book, this was for our stay unfortunately only possible for 2 of 3 on the last 2 days even though we tried to book immediately upon receiving the room number the 1st day. The volume of the entertainment was loud. In the bar the live bands were using a volume that could have suited an outdoor festival, which made us leave earlier than we would if the music would have been less loud. Although it is not allowed to reserve beds around the pool, if you look outside as from 7 in the morning, a lot of people are laying down towels. We did manage to find a spot each day without this practice, though it was sometimes a challenge to get even 2 beds without a towel (no people). I personally would have taken away all the towels that were laid down prior to 10:00 if no people were on them. The food was very nice and the selection changed each day. Delicious pizza and the kids buffet was much to the linking of our children. Sometimes you have to queue to get inside and be seated, yet this usually goes quite quick. There is a lot of noise in the dining room as the acoustics could be better, some sound dampening elements on the ceilings and partitions between sections could go a long way. We would definitely return.
Very nice room and property. A lot of swimming pools. They are heated, yet the 1st plunge was still quite cold. The heavy winds at times did make it feel even colder. When the sun was out, this was less of a factor. There are 3 a la carte restaurants, you need the room number to book, this was for our stay unfortunately only possible for 2 of 3 on the last 2 days even though we tried to book immediately upon receiving the room number the 1st day. The volume of the entertainment was loud. In the bar the live bands were using a volume that could have suited an outdoor festival, which made us leave earlier than we would if the music would have been less loud. Although it is not allowed to reserve beds around the pool, if you look outside as from 7 in the morning, a lot of people are laying down towels. We did manage to find a spot each day without this practice, though it was sometimes a challenge to get even 2 beds without a towel (no people). I personally would have taken away all the towels that were laid down prior to 10:00 if no people were on them. The food was very nice and the selection changed each day. Delicious pizza and the kids buffet was much to the linking of our children. Sometimes you have to queue to get inside and be seated, yet this usually goes quite quick. There is a lot of noise in the dining room as the acoustics could be better, some sound dampening elements on the ceilings and partitions between sections could go a long way. We would definitely return.
10
James
22 nov. 2025
·
A séjourné 5 nuits
Great staff, loads for the kids to do. Clean and a la carte restaurants were super!
Great staff, loads for the kids to do. Clean and a la carte restaurants were super!
10
Paige
5 sept. 2025
·
A séjourné 8 nuits
Weather amazing, very windy at hotel as in coast. Hotel overall amazing for families, so much for kids to do! Only downside to hotel is lack of lifts and the ones they do have a small
Weather amazing, very windy at hotel as in coast. Hotel overall amazing for families, so much for kids to do! Only downside to hotel is lack of lifts and the ones they do have a small
10
Kevin
24 sept. 2025
·
A séjourné 7 nuits
Fabulous hotel along with such happy staff. Food at the buffet is excellent, always plenty of choice....food & service at the A La Carte needs work !! Waiters not interested & food not as good as it should be. Pools are so good...very clean but the pools ides/tiled walkways are lethal...accidents everyday with people, kids & adults, slipping up....along with lots of cracked tiles which are like glass. I cut my foot on one but couldn't be bothered to complain....but there are far too many broken tiles along with all the tiles need to be changed to non-slip before there is a serious head injury !! Totally disagree with having to pay for entertainment in the theatre !!
Fabulous hotel along with such happy staff. Food at the buffet is excellent, always plenty of choice....food & service at the A La Carte needs work !! Waiters not interested & food not as good as it should be. Pools are so good...very clean but the pools ides/tiled walkways are lethal...accidents everyday with people, kids & adults, slipping up....along with lots of cracked tiles which are like glass. I cut my foot on one but couldn't be bothered to complain....but there are far too many broken tiles along with all the tiles need to be changed to non-slip before there is a serious head injury !! Totally disagree with having to pay for entertainment in the theatre !!
10
sharon
24 nov. 2024
·
A séjourné 7 nuits
Great place for kids and adults - lots of kids activities and clubs - great spa
Great place for kids and adults - lots of kids activities and clubs - great spa
8
Audrey
12 août 2025
·
A séjourné 8 nuits
This is one of the cleaniest hotel that I have been to. Everything is well maintained and you can see the staff working hard everyday to keep everything clean. I wish the buffet had more authentic food but there was a lot of choice and even a small section for the kids. It was also my first time in a place where you have to serve yourself a drink around the day since there is no servers to bring it to you at the pool. You also need to reserve your chairs early in the morning if you want to have a place at the pools because at 10am there is no more chairs available.
This is one of the cleaniest hotel that I have been to. Everything is well maintained and you can see the staff working hard everyday to keep everything clean. I wish the buffet had more authentic food but there was a lot of choice and even a small section for the kids. It was also my first time in a place where you have to serve yourself a drink around the day since there is no servers to bring it to you at the pool. You also need to reserve your chairs early in the morning if you want to have a place at the pools because at 10am there is no more chairs available.
10
David John
14 sept. 2025
·
A séjourné 7 nuits
Room excellent, hotel set up fantastic for small children, but if you want anything extra like to see extra shows or extra visits to themed restaurants you have to pay, and game rooms for kids but again you have to pay
Room excellent, hotel set up fantastic for small children, but if you want anything extra like to see extra shows or extra visits to themed restaurants you have to pay, and game rooms for kids but again you have to pay
6
Victoria
7 juin 2024
·
A séjourné 7 nuits
This hotel should be perfect in every way. Sadly, we were there when some major construction was happening resulting in a large area being out of bounds. The construction then expanded into areas that were still open such as in the toddler splash pool. We had to stop our son using it as there were tools left lying around and open drains etc. Various areas randomly were taped off at different times so overall the hotel just didnt feel safe with a 2 year old so we were always a bit on edge.When we mentioned this to reception, they said they didnt think it was unsafe (despite us showing photos of another child picking up tools left at the side of the pool!) and even when we wrote a formal complaint, reception said they couldn't do anything about it and passed us the email of head office. Head office sent a standard 'sorry you were inconvenienced' letter but have failed to address the actual problem! The resort looks stunning and without the construction work, im sure it would have been fabulous. The a la carte restaurants are definitely where you want to eat as the buffet is loud, repetitive and generally just mediocre food. The shows are great and the rooms are fantastic.
This hotel should be perfect in every way. Sadly, we were there when some major construction was happening resulting in a large area being out of bounds. The construction then expanded into areas that were still open such as in the toddler splash pool. We had to stop our son using it as there were tools left lying around and open drains etc. Various areas randomly were taped off at different times so overall the hotel just didnt feel safe with a 2 year old so we were always a bit on edge.When we mentioned this to reception, they said they didnt think it was unsafe (despite us showing photos of another child picking up tools left at the side of the pool!) and even when we wrote a formal complaint, reception said they couldn't do anything about it and passed us the email of head office. Head office sent a standard 'sorry you were inconvenienced' letter but have failed to address the actual problem! The resort looks stunning and without the construction work, im sure it would have been fabulous. The a la carte restaurants are definitely where you want to eat as the buffet is loud, repetitive and generally just mediocre food. The shows are great and the rooms are fantastic.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
Les normes générales sont élevées et beaucoup décrivent la propriété comme impeccable, mais plusieurs critiques signalent des tasses/assiettes sales, des cafards occasionnels, des problèmes de drainage ou d'odeurs, et des carreaux de piscine fissurés ou glissants.
Avis de voyageur à ce sujet
8
David
14 sept. 2024
·
A séjourné 7 nuits
Hotel was generally great with loads of space around the pool, room was nice with good views, a wide selections of food options, staff were friendly and there was always loads of activities. Only negatives are I become unwell believed due to food (due to questionable taste of an item and symptoms) and not saying it’s related but many of the cups and plates often looked like they hadn’t been cleaned properly, life guards around the pool had next to nil focus on the pool, so don’t assume they are watching, some areas like outdoor stairs need a bit of a refurbishment with lights hanging off the steps, there was some loud refurbishment work taking place which it would have been nice to know about and the evening shows are a bit repetitive.
Hotel was generally great with loads of space around the pool, room was nice with good views, a wide selections of food options, staff were friendly and there was always loads of activities. Only negatives are I become unwell believed due to food (due to questionable taste of an item and symptoms) and not saying it’s related but many of the cups and plates often looked like they hadn’t been cleaned properly, life guards around the pool had next to nil focus on the pool, so don’t assume they are watching, some areas like outdoor stairs need a bit of a refurbishment with lights hanging off the steps, there was some loud refurbishment work taking place which it would have been nice to know about and the evening shows are a bit repetitive.
8
Frederick Charles
17 sept. 2024
·
A séjourné 7 nuits
Lovely big room but view of car park not great. Saw a cockroach in corridor also no great. Drain smell round the pools also unpleasant
Lovely big room but view of car park not great. Saw a cockroach in corridor also no great. Drain smell round the pools also unpleasant
4
Giulia
7 nov. 2022
·
Zona Piscina pericolosissima, pavimentazione NON idonea ad una zona bagnata come il bordo piscina! Rischi di cadere sempre, anche camminando lentamente e stando attenti: una cosa in accettabile !!! Da rifare urgentemente, veramente molto pericolosa, varie parsone sono cadute, alcune con botte molte gravi! C’è da avere ansia a stare nella zona piscina
Zona Piscina pericolosissima, pavimentazione NON idonea ad una zona bagnata come il bordo piscina! Rischi di cadere sempre, anche camminando lentamente e stando attenti: una cosa in accettabile !!! Da rifare urgentemente, veramente molto pericolosa, varie parsone sono cadute, alcune con botte molte gravi! C’è da avere ansia a stare nella zona piscina
10
Samantha
5 août 2025
·
A séjourné 10 nuits
I can honestly say this was one of the best hotels we have ever stayed at. The hotel itself was immaculate, the staff were incredible and the food and activities they put on for the kids was just next level. We spent 10 days there and we did not want to leave. I literally do not have a bad word to say - 10 stars!!!
I can honestly say this was one of the best hotels we have ever stayed at. The hotel itself was immaculate, the staff were incredible and the food and activities they put on for the kids was just next level. We spent 10 days there and we did not want to leave. I literally do not have a bad word to say - 10 stars!!!
8
Robert
19 mai 2024
·
A séjourné 4 nuits
We enjoyed our stay. However, there was construction being done while we were there and a foul odor of sulfur coming from the construction. Most staff very friendly, but there were a couple who were rude. Need drink menu. Only permitted one show, had to pay for others. Only permitted one restaurant reservation per visit.
We enjoyed our stay. However, there was construction being done while we were there and a foul odor of sulfur coming from the construction. Most staff very friendly, but there were a couple who were rude. Need drink menu. Only permitted one show, had to pay for others. Only permitted one restaurant reservation per visit.
6
Danielle
11 oct. 2023
·
The property was nice. It’s definitely not ALL inclusive. Fresh squeezed OJ in the morning is extra. All the free alcohol tastes like water. The beer is not good. The Buffett is the Buffett. First day is good probably because you are hungry from traveling. The pool is very nice. The activities are not that great. The rooms have AC but don’t get that cool. The lowest temperature setting is 18°C and our room never got colder than 22°C. There are 3 restaurants on the grounds. Italian, Japanese and Steak. We were most excited for the steak restaurant but extremely disappointed. The steak was extremely under seasoned and even though we asked for medium the steak was over cooked. Japanese was ok and Italian was good but I had my meal taken back because it tasted like I was eating salt. Also there are cockroaches is the lobby bar.
The property was nice. It’s definitely not ALL inclusive. Fresh squeezed OJ in the morning is extra. All the free alcohol tastes like water. The beer is not good. The Buffett is the Buffett. First day is good probably because you are hungry from traveling. The pool is very nice. The activities are not that great. The rooms have AC but don’t get that cool. The lowest temperature setting is 18°C and our room never got colder than 22°C. There are 3 restaurants on the grounds. Italian, Japanese and Steak. We were most excited for the steak restaurant but extremely disappointed. The steak was extremely under seasoned and even though we asked for medium the steak was over cooked. Japanese was ok and Italian was good but I had my meal taken back because it tasted like I was eating salt. Also there are cockroaches is the lobby bar.
4
Jordan
4 sept. 2025
·
A séjourné 9 nuits
Our room was never cleaned properly, 3 days I requested the floors to be cleaned and this didn't happen. Mini bar consists of a can of beer and 3 soft drinks that is all. Bed sheets were not changed once for the whole 9 nights. Our neighbours in our room had a fight on their first night, and then every day from this we had nothing but drunken noise waking up our kids. Had to wait for food as kept running out, never offered a drink when we sat for dinner had to chase staff down just to get a drink. Food was always cold, nothing is hot apart from pasta if you request to have it cooked fresh in front of you, plates and glasses were rotten EVERY DAY.
Our room was never cleaned properly, 3 days I requested the floors to be cleaned and this didn't happen. Mini bar consists of a can of beer and 3 soft drinks that is all. Bed sheets were not changed once for the whole 9 nights. Our neighbours in our room had a fight on their first night, and then every day from this we had nothing but drunken noise waking up our kids. Had to wait for food as kept running out, never offered a drink when we sat for dinner had to chase staff down just to get a drink. Food was always cold, nothing is hot apart from pasta if you request to have it cooked fresh in front of you, plates and glasses were rotten EVERY DAY.
8
Audrey
12 août 2025
·
A séjourné 8 nuits
This is one of the cleaniest hotel that I have been to. Everything is well maintained and you can see the staff working hard everyday to keep everything clean. I wish the buffet had more authentic food but there was a lot of choice and even a small section for the kids. It was also my first time in a place where you have to serve yourself a drink around the day since there is no servers to bring it to you at the pool. You also need to reserve your chairs early in the morning if you want to have a place at the pools because at 10am there is no more chairs available.
This is one of the cleaniest hotel that I have been to. Everything is well maintained and you can see the staff working hard everyday to keep everything clean. I wish the buffet had more authentic food but there was a lot of choice and even a small section for the kids. It was also my first time in a place where you have to serve yourself a drink around the day since there is no servers to bring it to you at the pool. You also need to reserve your chairs early in the morning if you want to have a place at the pools because at 10am there is no more chairs available.
2
SURADHA
31 mars 2023
·
A séjourné 5 nuits
Pool temperature was below 20 and un enjoyable for kids. Cockroaches everywhere even in the food hall and worst One i saw was running over the bread. Zone 7 smells like drain and the TV wasn’t working in the room. Looks like I need to bring hdmi to connect my laptop with tv to watch any entertainment
Pool temperature was below 20 and un enjoyable for kids. Cockroaches everywhere even in the food hall and worst One i saw was running over the bread. Zone 7 smells like drain and the TV wasn’t working in the room. Looks like I need to bring hdmi to connect my laptop with tv to watch any entertainment
10
R
1 nov. 2025
·
A séjourné 7 nuits
Clean throughout. Loads of helpful staff
Clean throughout. Loads of helpful staff
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les chambres et suites familiales sont modernes, spacieuses et confortables, certaines bénéficiant d'une vue sur la mer ou la piscine ; certains notent de petits balcons. Les signalements incluent une climatisation faible, du bruit à travers les portes communicantes et des problèmes occasionnels tels que des fuites ou des fourmis, parfois résolus par un changement de chambre ou une intervention de maintenance.
Avis de voyageur à ce sujet
6
Katie
9 août 2025
·
A séjourné 7 nuits
Rooms are great, huge, clean, comfortable beds with a nice bathroom. Kids facilities including kids club, shows/mini disco are excellent. The location is fine, gorgeous views of the sea and if you're willing to walk to Los Agios, the best meals we had all week was at a lovely restaurant overlooking the sea. The problem with the hotel, for us, was the food. The breakfast was fine, we didn't use the lunch buffet as we preferred the local restaurants. The dinner buffet was a huge disappointment. The freshly cooked meat and fish were flavourless/over cooked. The salads were regurgitated using leftovers. We felt everything lacked flavour. The house wine is pretty terrible in our opinion. However, the a la carte restaurants were a bigger disappointment. The kids loved making their own pizzas at the Italian but our seafood pasta was flavourless and the fish overcooked. The tiramisu was the same as we'd tried at the buffet the previous evening. The steakhouse was a disaster for us, all four adults ordered the entrecôte and sent it back. We tried to fill up on the chips and dessert, same cheesecake as the buffet. The Manager was useless. I'm pretty sure that the kitchen used is the same throughout the hotel. We cancelled the Japanese and ate out the last two evenings. So overall, the kids loved it and the staff and service were great, the food for the adults, in our opinion is not up to scratch.
Rooms are great, huge, clean, comfortable beds with a nice bathroom. Kids facilities including kids club, shows/mini disco are excellent. The location is fine, gorgeous views of the sea and if you're willing to walk to Los Agios, the best meals we had all week was at a lovely restaurant overlooking the sea. The problem with the hotel, for us, was the food. The breakfast was fine, we didn't use the lunch buffet as we preferred the local restaurants. The dinner buffet was a huge disappointment. The freshly cooked meat and fish were flavourless/over cooked. The salads were regurgitated using leftovers. We felt everything lacked flavour. The house wine is pretty terrible in our opinion. However, the a la carte restaurants were a bigger disappointment. The kids loved making their own pizzas at the Italian but our seafood pasta was flavourless and the fish overcooked. The tiramisu was the same as we'd tried at the buffet the previous evening. The steakhouse was a disaster for us, all four adults ordered the entrecôte and sent it back. We tried to fill up on the chips and dessert, same cheesecake as the buffet. The Manager was useless. I'm pretty sure that the kitchen used is the same throughout the hotel. We cancelled the Japanese and ate out the last two evenings. So overall, the kids loved it and the staff and service were great, the food for the adults, in our opinion is not up to scratch.
8
Nicola
28 oct. 2025
·
A séjourné 9 nuits
Absolutely brilliant hotel. The entertainment team work so hard & are great with the kids who adore them. In particular, Bouba, Elena & Maria were amazing. The Candymen are also fantastic & were the highlight of our trip! The main Candyman was also so good with the kids as well as being incredibly talented. The shows are top level, well worth booking! The rooms are really modern, clean & a great size though the balcony is small. The bar staff were also lovely & helpful & great with younger guests as were the cleaners. There were a few small issues with our stay that stopped me giving it the full 5*. The 1st was that the air con in our room wasn’t working. We reported this twice before maintenance came. They eventually agreed it wasn’t working but left & never came back so it remained broken for our stay. Although the food is largely good & labelled, not all items were labelled clearly with allergens. It would also be nice if there were desserts available to cater for more dietary requirements (there’s only so much melon you can eat!) & there weren’t many light snacks available in the day, particularly for those with dietary issues. The final food issue was one of our party got food poisoning from the buffet which was reported but with no reaction. The final frustration was the sun loungers which isn’t unique to the hotel. By the end of our stay the majority of loungers were reserved by 7.30am, even though on multiple occasions, the reserved chairs remained empty all day
Absolutely brilliant hotel. The entertainment team work so hard & are great with the kids who adore them. In particular, Bouba, Elena & Maria were amazing. The Candymen are also fantastic & were the highlight of our trip! The main Candyman was also so good with the kids as well as being incredibly talented. The shows are top level, well worth booking! The rooms are really modern, clean & a great size though the balcony is small. The bar staff were also lovely & helpful & great with younger guests as were the cleaners. There were a few small issues with our stay that stopped me giving it the full 5*. The 1st was that the air con in our room wasn’t working. We reported this twice before maintenance came. They eventually agreed it wasn’t working but left & never came back so it remained broken for our stay. Although the food is largely good & labelled, not all items were labelled clearly with allergens. It would also be nice if there were desserts available to cater for more dietary requirements (there’s only so much melon you can eat!) & there weren’t many light snacks available in the day, particularly for those with dietary issues. The final food issue was one of our party got food poisoning from the buffet which was reported but with no reaction. The final frustration was the sun loungers which isn’t unique to the hotel. By the end of our stay the majority of loungers were reserved by 7.30am, even though on multiple occasions, the reserved chairs remained empty all day
10
LEIGH
9 sept. 2025
·
A séjourné 4 nuits
I travelled to the Bahia Principe Fantasia with my Wife, for a 4-night stay to celebrate the end of the Summer Holidays... we didn't bring the kids! We enjoyed a swim-up room / suite which was clean, spacious and had a wonderfully large bed, sofa and impressive bathroom complete with rainfall shower. Our swim-up was East facing which meant we got glorious sunshine until about 1pm, at which point we moved to the main pools in the hotel. We particularly enjoyed the adults only infinity pool, although there are less sunbeds in this area so it's not always a given you can get a spot. Positives: Good food, with 3 al a carte restaurants which I'm told are all fantastic. We ate in the steak restaurant and it was very nice indeed. Breakfast is very good Bars are great. Soft drinks and beer are on the customers side of the bar so you can fill / refill as much as you want without having to wait. The hotel is very clean and you can't miss the dedicated team who are working quite literally around the clock to maintain standards Mini-bar is refilled every day. Pool towels can be changed as often as you like. Negatives: There are a lot of kids. Occasionally, they get into the adults only pool / area. If you find a staff member they will kick them out, but the area is not routinely patrolled and the presence of kids is annoying. The entertainments team are often of the opinion that the louder the music is, the more fun everyone is having. Someone should tell them to turn it down
I travelled to the Bahia Principe Fantasia with my Wife, for a 4-night stay to celebrate the end of the Summer Holidays... we didn't bring the kids! We enjoyed a swim-up room / suite which was clean, spacious and had a wonderfully large bed, sofa and impressive bathroom complete with rainfall shower. Our swim-up was East facing which meant we got glorious sunshine until about 1pm, at which point we moved to the main pools in the hotel. We particularly enjoyed the adults only infinity pool, although there are less sunbeds in this area so it's not always a given you can get a spot. Positives: Good food, with 3 al a carte restaurants which I'm told are all fantastic. We ate in the steak restaurant and it was very nice indeed. Breakfast is very good Bars are great. Soft drinks and beer are on the customers side of the bar so you can fill / refill as much as you want without having to wait. The hotel is very clean and you can't miss the dedicated team who are working quite literally around the clock to maintain standards Mini-bar is refilled every day. Pool towels can be changed as often as you like. Negatives: There are a lot of kids. Occasionally, they get into the adults only pool / area. If you find a staff member they will kick them out, but the area is not routinely patrolled and the presence of kids is annoying. The entertainments team are often of the opinion that the louder the music is, the more fun everyone is having. Someone should tell them to turn it down
10
Clare
30 juil. 2025
·
A séjourné 7 nuits
Staff were amazing and so were the shows. The room was lovely. We did have a lot of mosquitos in our room but i dont think they can do much about that. The pools were lovely. Only thing that could be better was the mini disco and kids clubs were targetted at very young children and my daughter who had just turned 8 felt it was a bit babyish for her but she is too young for the teen sessions. If there was a family disco that would be better but overall the place was fantastic and we would definitely go back.
Staff were amazing and so were the shows. The room was lovely. We did have a lot of mosquitos in our room but i dont think they can do much about that. The pools were lovely. Only thing that could be better was the mini disco and kids clubs were targetted at very young children and my daughter who had just turned 8 felt it was a bit babyish for her but she is too young for the teen sessions. If there was a family disco that would be better but overall the place was fantastic and we would definitely go back.
8
Matt
30 oct. 2025
·
A séjourné 8 nuits
Family suite was fantastic and hotel was really clean. Food was ok, could have been better. Some staff were rude at the à la carte restaurants and reception was always busy. Had a leak in our room, but was fixed quickly by the maintenance team. Hotel was very big and extremely busy as soon as half term hit.
Family suite was fantastic and hotel was really clean. Food was ok, could have been better. Some staff were rude at the à la carte restaurants and reception was always busy. Had a leak in our room, but was fixed quickly by the maintenance team. Hotel was very big and extremely busy as soon as half term hit.
8
Frank
27 nov. 2024
·
A séjourné 5 nuits
I would have given five stars all-around if not for the first room we were given which was infested with ants, including my daughter’s bed. Thankfully, we were moved to a new room which was fabulous. The property itself is immaculate, the staff is very accommodating and the food was surprisingly good, especially the Italian and Steakhouse. The Japanese restaurant was the least favorite, and would be better served as an authentic Spanish restaurant. The adult pool area was most welcome, although heating the water would be an added bonus. The spa was a bit underwhelming as well as the treatments. Overall, it’s a very solid option for an all-inclusive resort.
I would have given five stars all-around if not for the first room we were given which was infested with ants, including my daughter’s bed. Thankfully, we were moved to a new room which was fabulous. The property itself is immaculate, the staff is very accommodating and the food was surprisingly good, especially the Italian and Steakhouse. The Japanese restaurant was the least favorite, and would be better served as an authentic Spanish restaurant. The adult pool area was most welcome, although heating the water would be an added bonus. The spa was a bit underwhelming as well as the treatments. Overall, it’s a very solid option for an all-inclusive resort.
6
Danielle
11 oct. 2023
·
The property was nice. It’s definitely not ALL inclusive. Fresh squeezed OJ in the morning is extra. All the free alcohol tastes like water. The beer is not good. The Buffett is the Buffett. First day is good probably because you are hungry from traveling. The pool is very nice. The activities are not that great. The rooms have AC but don’t get that cool. The lowest temperature setting is 18°C and our room never got colder than 22°C. There are 3 restaurants on the grounds. Italian, Japanese and Steak. We were most excited for the steak restaurant but extremely disappointed. The steak was extremely under seasoned and even though we asked for medium the steak was over cooked. Japanese was ok and Italian was good but I had my meal taken back because it tasted like I was eating salt. Also there are cockroaches is the lobby bar.
The property was nice. It’s definitely not ALL inclusive. Fresh squeezed OJ in the morning is extra. All the free alcohol tastes like water. The beer is not good. The Buffett is the Buffett. First day is good probably because you are hungry from traveling. The pool is very nice. The activities are not that great. The rooms have AC but don’t get that cool. The lowest temperature setting is 18°C and our room never got colder than 22°C. There are 3 restaurants on the grounds. Italian, Japanese and Steak. We were most excited for the steak restaurant but extremely disappointed. The steak was extremely under seasoned and even though we asked for medium the steak was over cooked. Japanese was ok and Italian was good but I had my meal taken back because it tasted like I was eating salt. Also there are cockroaches is the lobby bar.
10
Sandra
17 déc. 2023
·
A séjourné 7 nuits
Beautiful hotel in every aspect, from the reception area to the terraces, bars, restaurants, pool areas & the Junior Suite I stayed in was extremely spacious and comfortable. Only slight downside was my suite had an adjoining door to the next room & I was very aware of the guests in there as I could hear everything.
Beautiful hotel in every aspect, from the reception area to the terraces, bars, restaurants, pool areas & the Junior Suite I stayed in was extremely spacious and comfortable. Only slight downside was my suite had an adjoining door to the next room & I was very aware of the guests in there as I could hear everything.
8
Nicolas
12 oct. 2023
·
A séjourné 6 nuits
C'est notre 2ème séjours avec les enfants. Nous apprécions pleinement les lieux, les piscines, les shows, et le buffet. Les chambres sont très belles, spatieuses et propres. L'endroit est très propre. Le service au buffet était correct mais moins bien que l'année passée: à 2 reprises notre tables a été débarassée et mise à disposition pour d'autres invités alors que nous nous servions au buffet, les serveurs n'étaient pas très réactifs lors de la commande des boissons. Finalement les shows ont en mis plein les yeux, nous en gardons un très bon souvenir.
C'est notre 2ème séjours avec les enfants. Nous apprécions pleinement les lieux, les piscines, les shows, et le buffet. Les chambres sont très belles, spatieuses et propres. L'endroit est très propre. Le service au buffet était correct mais moins bien que l'année passée: à 2 reprises notre tables a été débarassée et mise à disposition pour d'autres invités alors que nous nous servions au buffet, les serveurs n'étaient pas très réactifs lors de la commande des boissons. Finalement les shows ont en mis plein les yeux, nous en gardons un très bon souvenir.
8
Nicola
21 août 2024
·
A séjourné 8 nuits
Review from the point of view of a couple without kids: We stayed in the adults only swim up suite, overlooking the sea. The room and pool were stunning and the seaview location was very quiet, which some may like. If you prefer pool noise, request to have a swim up suite that's overlooking the pool. There is an adults only infinity pool which overlooks the sea. There is a security guard manning the area some of the time, however for a part of the day, nobody keeps watch and many adults choose to bring their children into the pool. This was disappointing as although we realise it's a child friendly hotel, we chose to stay here under the assumption that we could relax in an adult only area. The remainder of the hotel is child friendly so we hoped that this small area would be our peaceful zone. This was the biggest flaw in our opinion. Other than this, it's a great hotel with lots on offer. If you are a family with children, it's a great place to stay.
Review from the point of view of a couple without kids: We stayed in the adults only swim up suite, overlooking the sea. The room and pool were stunning and the seaview location was very quiet, which some may like. If you prefer pool noise, request to have a swim up suite that's overlooking the pool. There is an adults only infinity pool which overlooks the sea. There is a security guard manning the area some of the time, however for a part of the day, nobody keeps watch and many adults choose to bring their children into the pool. This was disappointing as although we realise it's a child friendly hotel, we chose to stay here under the assumption that we could relax in an adult only area. The remainder of the hotel is child friendly so we hoped that this small area would be our peaceful zone. This was the biggest flaw in our opinion. Other than this, it's a great hotel with lots on offer. If you are a family with children, it's a great place to stay.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le personnel est fréquemment décrit comme amical, dévoué et excellent avec les enfants, mais le service peut être inégal : la réception est souvent occupée, certaines équipes de restauration semblent sous-effectives ou impolies, et certains clients ont rencontré des litiges de facturation ou des réponses lentes à leurs problèmes.
Avis de voyageur à ce sujet
10
Honey
19 août 2025
·
A séjourné 7 nuits
Fantastic resort. The staff work tirelessly to ensure a 5 star experience. The highlight was the kids club team who were amazing with the kids throughout our stay. Resort is big enough with so much activities that it keeps you entertained for the entire stay.
Fantastic resort. The staff work tirelessly to ensure a 5 star experience. The highlight was the kids club team who were amazing with the kids throughout our stay. Resort is big enough with so much activities that it keeps you entertained for the entire stay.
8
Matt
30 oct. 2025
·
A séjourné 8 nuits
Family suite was fantastic and hotel was really clean. Food was ok, could have been better. Some staff were rude at the à la carte restaurants and reception was always busy. Had a leak in our room, but was fixed quickly by the maintenance team. Hotel was very big and extremely busy as soon as half term hit.
Family suite was fantastic and hotel was really clean. Food was ok, could have been better. Some staff were rude at the à la carte restaurants and reception was always busy. Had a leak in our room, but was fixed quickly by the maintenance team. Hotel was very big and extremely busy as soon as half term hit.
2
Jenny
18 juil. 2024
·
A séjourné 14 nuits
The hotel is gorgeous. That is about it. The service is beyond poor, you are just ignored and by the time you have waved someone down they look at you like you are something on the bottom of their shoe. I got food poisoning from the buffet restaurant after 1 week and ended up in hospital at my own cost. the hotel didn't care. When we rang for emergency assistance reception answered the phone and then ignored us, when we went to reception as they would not answer the phone, they said they were too busy. I was lying paralysed on the floor of my bathroom due to the food poisoning. My mums room - the ceiling in the bathroom had a bad leak, the ceiling partially came down, and she slipped. no answer from the reception on the phone. had to get a passing bell boy to help contact them. Then again we were ignored and nobody came to look at the leak, it Took me to go to reception where I was treated awfully by the men on reception and ended up crying. But the ladies were kinder. Do not waste your money on this uncaring, unprofessional and generally poor quality hotel.
The hotel is gorgeous. That is about it. The service is beyond poor, you are just ignored and by the time you have waved someone down they look at you like you are something on the bottom of their shoe. I got food poisoning from the buffet restaurant after 1 week and ended up in hospital at my own cost. the hotel didn't care. When we rang for emergency assistance reception answered the phone and then ignored us, when we went to reception as they would not answer the phone, they said they were too busy. I was lying paralysed on the floor of my bathroom due to the food poisoning. My mums room - the ceiling in the bathroom had a bad leak, the ceiling partially came down, and she slipped. no answer from the reception on the phone. had to get a passing bell boy to help contact them. Then again we were ignored and nobody came to look at the leak, it Took me to go to reception where I was treated awfully by the men on reception and ended up crying. But the ladies were kinder. Do not waste your money on this uncaring, unprofessional and generally poor quality hotel.
10
Lauren
10 sept. 2025
·
A séjourné 14 nuits
This property never disappoints. The hotel and staff are amazing and are more than happy to make your stay the best ever.
This property never disappoints. The hotel and staff are amazing and are more than happy to make your stay the best ever.
4
Jordan
4 sept. 2025
·
A séjourné 9 nuits
Our room was never cleaned properly, 3 days I requested the floors to be cleaned and this didn't happen. Mini bar consists of a can of beer and 3 soft drinks that is all. Bed sheets were not changed once for the whole 9 nights. Our neighbours in our room had a fight on their first night, and then every day from this we had nothing but drunken noise waking up our kids. Had to wait for food as kept running out, never offered a drink when we sat for dinner had to chase staff down just to get a drink. Food was always cold, nothing is hot apart from pasta if you request to have it cooked fresh in front of you, plates and glasses were rotten EVERY DAY.
Our room was never cleaned properly, 3 days I requested the floors to be cleaned and this didn't happen. Mini bar consists of a can of beer and 3 soft drinks that is all. Bed sheets were not changed once for the whole 9 nights. Our neighbours in our room had a fight on their first night, and then every day from this we had nothing but drunken noise waking up our kids. Had to wait for food as kept running out, never offered a drink when we sat for dinner had to chase staff down just to get a drink. Food was always cold, nothing is hot apart from pasta if you request to have it cooked fresh in front of you, plates and glasses were rotten EVERY DAY.
10
Elena
26 juin 2025
·
A séjourné 8 nuits
Another fantastic stay at the Bahía Príncipe Fantasía in Chafiras. The staff is wonderful and the facilities are always kept up to an outstanding standard (we saw NO DIFFERENCE in two years). The food has also greatly improved since our last stay (it was great then, now it’s fantastic). Our little one loved it and we did too! We will be back.
Another fantastic stay at the Bahía Príncipe Fantasía in Chafiras. The staff is wonderful and the facilities are always kept up to an outstanding standard (we saw NO DIFFERENCE in two years). The food has also greatly improved since our last stay (it was great then, now it’s fantastic). Our little one loved it and we did too! We will be back.
10
Sheila
16 mai 2024
·
A séjourné 7 nuits
We had an amazing stay at the Bahia Principe Fantasia. We went all inclusive and the food was amazing, the staff were super friendly, the accommodation was spacious, comfortable and clean and the public areas - pool, toilets, deckchairs etc - were immaculate. We will be returning
We had an amazing stay at the Bahia Principe Fantasia. We went all inclusive and the food was amazing, the staff were super friendly, the accommodation was spacious, comfortable and clean and the public areas - pool, toilets, deckchairs etc - were immaculate. We will be returning
10
SUNIL
31 mai 2025
·
A séjourné 6 nuits
Amazing staff, had issue with flight's and the hotel were very much accommodating and understanding. James on front desk is a star. Food was plentiful though themed nights wouldnt go amiss in future.
Amazing staff, had issue with flight's and the hotel were very much accommodating and understanding. James on front desk is a star. Food was plentiful though themed nights wouldnt go amiss in future.
10
Sean
1 nov. 2025
·
A séjourné 9 nuits
Excellent Hotel, the staff are just excellent as well, nothing is a problem for them, always engaging and smiling.
Excellent Hotel, the staff are just excellent as well, nothing is a problem for them, always engaging and smiling.
2
Bhavit
28 juin 2025
·
A séjourné 5 nuits
To begin with, we experienced a significant pricing discrepancy related to our children’s ages. Although we correctly inputed their ages (both over 2 years old) during the booking process, they were incorrectly classified as “babies,” resulting in unexpected charges at check-in. To make matters worse, we were asked to pay at the current daily rate rather than having the charges aligned with our original booking date. Despite trying to resolve this at the hotel, support from both customer service and hotel staff was minimal, leaving us feeling disregarded and disappointed. We had paid specifically for a sea view room for a personal reason but were given a view of a footpath instead. While we were eventually offered a new room, it wasn’t until the evening of our second day—by which point we had unpacked and our children were settled. The delayed offer did little to resolve the issue or compensate for the inconvenience. We were also disappointed to learn that while the child pricing bracket covers ages 2 to 12, the children’s activities were restricted to children aged 3 and above. This important detail is not highlighted on your website nor through booking. This has meant our children could not participate despite being charged full child’s rate. Furthermore, overall food quality and service also fell short. There were persistent flies around the buffet area, which raised hygiene concerns. This is not a five star hotel.
To begin with, we experienced a significant pricing discrepancy related to our children’s ages. Although we correctly inputed their ages (both over 2 years old) during the booking process, they were incorrectly classified as “babies,” resulting in unexpected charges at check-in. To make matters worse, we were asked to pay at the current daily rate rather than having the charges aligned with our original booking date. Despite trying to resolve this at the hotel, support from both customer service and hotel staff was minimal, leaving us feeling disregarded and disappointed. We had paid specifically for a sea view room for a personal reason but were given a view of a footpath instead. While we were eventually offered a new room, it wasn’t until the evening of our second day—by which point we had unpacked and our children were settled. The delayed offer did little to resolve the issue or compensate for the inconvenience. We were also disappointed to learn that while the child pricing bracket covers ages 2 to 12, the children’s activities were restricted to children aged 3 and above. This important detail is not highlighted on your website nor through booking. This has meant our children could not participate despite being charged full child’s rate. Furthermore, overall food quality and service also fell short. There were persistent flies around the buffet area, which raised hygiene concerns. This is not a five star hotel.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
En bord de mer avec vue sur la mer et à environ 15 minutes de l'aéroport ; il peut y avoir du vent et il se trouve sur la trajectoire des vols. Plusieurs clients ont noté qu'il y a peu de choses à faire à proximité immédiate, bien que certains aient apprécié les promenades le long de la côte vers les environs.
Avis de voyageur à ce sujet
6
Katie
9 août 2025
·
A séjourné 7 nuits
Rooms are great, huge, clean, comfortable beds with a nice bathroom. Kids facilities including kids club, shows/mini disco are excellent. The location is fine, gorgeous views of the sea and if you're willing to walk to Los Agios, the best meals we had all week was at a lovely restaurant overlooking the sea. The problem with the hotel, for us, was the food. The breakfast was fine, we didn't use the lunch buffet as we preferred the local restaurants. The dinner buffet was a huge disappointment. The freshly cooked meat and fish were flavourless/over cooked. The salads were regurgitated using leftovers. We felt everything lacked flavour. The house wine is pretty terrible in our opinion. However, the a la carte restaurants were a bigger disappointment. The kids loved making their own pizzas at the Italian but our seafood pasta was flavourless and the fish overcooked. The tiramisu was the same as we'd tried at the buffet the previous evening. The steakhouse was a disaster for us, all four adults ordered the entrecôte and sent it back. We tried to fill up on the chips and dessert, same cheesecake as the buffet. The Manager was useless. I'm pretty sure that the kitchen used is the same throughout the hotel. We cancelled the Japanese and ate out the last two evenings. So overall, the kids loved it and the staff and service were great, the food for the adults, in our opinion is not up to scratch.
Rooms are great, huge, clean, comfortable beds with a nice bathroom. Kids facilities including kids club, shows/mini disco are excellent. The location is fine, gorgeous views of the sea and if you're willing to walk to Los Agios, the best meals we had all week was at a lovely restaurant overlooking the sea. The problem with the hotel, for us, was the food. The breakfast was fine, we didn't use the lunch buffet as we preferred the local restaurants. The dinner buffet was a huge disappointment. The freshly cooked meat and fish were flavourless/over cooked. The salads were regurgitated using leftovers. We felt everything lacked flavour. The house wine is pretty terrible in our opinion. However, the a la carte restaurants were a bigger disappointment. The kids loved making their own pizzas at the Italian but our seafood pasta was flavourless and the fish overcooked. The tiramisu was the same as we'd tried at the buffet the previous evening. The steakhouse was a disaster for us, all four adults ordered the entrecôte and sent it back. We tried to fill up on the chips and dessert, same cheesecake as the buffet. The Manager was useless. I'm pretty sure that the kitchen used is the same throughout the hotel. We cancelled the Japanese and ate out the last two evenings. So overall, the kids loved it and the staff and service were great, the food for the adults, in our opinion is not up to scratch.
10
Fotis
25 août 2024
·
A séjourné 8 nuits
We stayed at this hotel for 8 nights during August along with three other families. The hotel is huge and beautiful and staff are very friendly. There is something for everyone, whether you fancy the adult pools, children's pool area, kids games room, spa or the infinity area. We stayed in the junior suite and we had the most beautiful sea view where you could walk along accessing the gate with your wrist band. These gates get locked at 8pm but you can still get back by walking around to the front. Lovely scenery! Our room was lovely and spacious and very clean. It is quite windy but still very warm. I needed a cardigan the first two nights but after that it warmed up. The buffet was ok, as expected. It can get repetitive, so it was great to break it up with the three restaurants that are included within the all inclusive package. These were booked prior to arriving through their app. Asian, Italian and the steak house. They were all great but my favourite was the Asian restaurant. It was spot on! You are also entitled to two shows which were great! Again, you will need to book through their app. For those that don't fancy the buffet during lunch, there is a fast food option by the pool area where you can order burgers, chicken wings, chips and plenty of salads and fruit. Imagine ordering at McDonald's, same way using your room number. I also recommend you check in online prior to arrival as this will save you time.
We stayed at this hotel for 8 nights during August along with three other families. The hotel is huge and beautiful and staff are very friendly. There is something for everyone, whether you fancy the adult pools, children's pool area, kids games room, spa or the infinity area. We stayed in the junior suite and we had the most beautiful sea view where you could walk along accessing the gate with your wrist band. These gates get locked at 8pm but you can still get back by walking around to the front. Lovely scenery! Our room was lovely and spacious and very clean. It is quite windy but still very warm. I needed a cardigan the first two nights but after that it warmed up. The buffet was ok, as expected. It can get repetitive, so it was great to break it up with the three restaurants that are included within the all inclusive package. These were booked prior to arriving through their app. Asian, Italian and the steak house. They were all great but my favourite was the Asian restaurant. It was spot on! You are also entitled to two shows which were great! Again, you will need to book through their app. For those that don't fancy the buffet during lunch, there is a fast food option by the pool area where you can order burgers, chicken wings, chips and plenty of salads and fruit. Imagine ordering at McDonald's, same way using your room number. I also recommend you check in online prior to arrival as this will save you time.
10
Georgios
22 août 2024
·
A séjourné 8 nuits
A huge hotel with everything you need during your stay. Very close to the airport (15 minutes drive). Lots of choice for food and entertainment.
A huge hotel with everything you need during your stay. Very close to the airport (15 minutes drive). Lots of choice for food and entertainment.
10
Paige
5 sept. 2025
·
A séjourné 8 nuits
Weather amazing, very windy at hotel as in coast. Hotel overall amazing for families, so much for kids to do! Only downside to hotel is lack of lifts and the ones they do have a small
Weather amazing, very windy at hotel as in coast. Hotel overall amazing for families, so much for kids to do! Only downside to hotel is lack of lifts and the ones they do have a small
10
Jonathan
13 janv. 2025
·
A séjourné 4 nuits
All inclusive - beautiful hotel - large pool areas, very family friendly, lovely staff, near airport.
All inclusive - beautiful hotel - large pool areas, very family friendly, lovely staff, near airport.
10
frantz
23 déc. 2024
·
A séjourné 4 nuits
Hotel, location, service
Hotel, location, service
10
Ahmed
27 déc. 2024
·
A séjourné 5 nuits
Everything was outstanding! The room was spacious, modern, and well-maintained, with facilities in excellent condition. The entertainment options for both adults and kids were fantastic, and the variety of food offered was very good. Plus, the view was absolutely stunning. While the location is conveniently 15 minutes from the airport, it’s a bit far (about a 30-minute drive) from the main tourist hub, Avenida Las Americas. Additionally, it would have been great to see halal food options included, as these were unavailable.
Everything was outstanding! The room was spacious, modern, and well-maintained, with facilities in excellent condition. The entertainment options for both adults and kids were fantastic, and the variety of food offered was very good. Plus, the view was absolutely stunning. While the location is conveniently 15 minutes from the airport, it’s a bit far (about a 30-minute drive) from the main tourist hub, Avenida Las Americas. Additionally, it would have been great to see halal food options included, as these were unavailable.
8
Iain
3 août 2025
·
A séjourné 9 nuits
The staff were amazing. Food was fabulous, however the location has little to do and is in the flight path so planes cross very frequently and from our room we could see the runway
The staff were amazing. Food was fabulous, however the location has little to do and is in the flight path so planes cross very frequently and from our room we could see the runway
8
Steinar
1 janv. 2023
·
A séjourné 7 nuits
Hyggelig personell og bra renhold. God og meget variert utvalg av mat og drikke. Litt bråkete i den store matsalen, men de hadde et alternativ som var stillere og et utealternativ. Mye opplegg for mindre barn og for familie med mindre barn. Underholdning av varierende art på kveldene. Flott sted med fire basseng for familem og et for de minste og en avdeling hvor det bare skulle være voksne.Ingen fin badestrand i nærheten. Langt til badeland på denne årstiden(jul). Veldig varierende taxipriser.
Hyggelig personell og bra renhold. God og meget variert utvalg av mat og drikke. Litt bråkete i den store matsalen, men de hadde et alternativ som var stillere og et utealternativ. Mye opplegg for mindre barn og for familie med mindre barn. Underholdning av varierende art på kveldene. Flott sted med fire basseng for familem og et for de minste og en avdeling hvor det bare skulle være voksne.Ingen fin badestrand i nærheten. Langt til badeland på denne årstiden(jul). Veldig varierende taxipriser.
8
Nicola
21 août 2024
·
A séjourné 8 nuits
Review from the point of view of a couple without kids: We stayed in the adults only swim up suite, overlooking the sea. The room and pool were stunning and the seaview location was very quiet, which some may like. If you prefer pool noise, request to have a swim up suite that's overlooking the pool. There is an adults only infinity pool which overlooks the sea. There is a security guard manning the area some of the time, however for a part of the day, nobody keeps watch and many adults choose to bring their children into the pool. This was disappointing as although we realise it's a child friendly hotel, we chose to stay here under the assumption that we could relax in an adult only area. The remainder of the hotel is child friendly so we hoped that this small area would be our peaceful zone. This was the biggest flaw in our opinion. Other than this, it's a great hotel with lots on offer. If you are a family with children, it's a great place to stay.
Review from the point of view of a couple without kids: We stayed in the adults only swim up suite, overlooking the sea. The room and pool were stunning and the seaview location was very quiet, which some may like. If you prefer pool noise, request to have a swim up suite that's overlooking the pool. There is an adults only infinity pool which overlooks the sea. There is a security guard manning the area some of the time, however for a part of the day, nobody keeps watch and many adults choose to bring their children into the pool. This was disappointing as although we realise it's a child friendly hotel, we chose to stay here under the assumption that we could relax in an adult only area. The remainder of the hotel is child friendly so we hoped that this small area would be our peaceful zone. This was the biggest flaw in our opinion. Other than this, it's a great hotel with lots on offer. If you are a family with children, it's a great place to stay.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
La restauration est incohérente : beaucoup apprécient la variété, mais d'autres trouvent le buffet répétitif ou médiocre, avec des options clairement étiquetées limitées pour les allergies/végétariens et une qualité inégale dans les restaurants à la carte. Les réservations sont limitées, des files d'attente se forment aux heures de pointe et certaines boissons ou extras engendrent des suppléments.
Avis de voyageur à ce sujet
6
Katie
9 août 2025
·
A séjourné 7 nuits
Rooms are great, huge, clean, comfortable beds with a nice bathroom. Kids facilities including kids club, shows/mini disco are excellent. The location is fine, gorgeous views of the sea and if you're willing to walk to Los Agios, the best meals we had all week was at a lovely restaurant overlooking the sea. The problem with the hotel, for us, was the food. The breakfast was fine, we didn't use the lunch buffet as we preferred the local restaurants. The dinner buffet was a huge disappointment. The freshly cooked meat and fish were flavourless/over cooked. The salads were regurgitated using leftovers. We felt everything lacked flavour. The house wine is pretty terrible in our opinion. However, the a la carte restaurants were a bigger disappointment. The kids loved making their own pizzas at the Italian but our seafood pasta was flavourless and the fish overcooked. The tiramisu was the same as we'd tried at the buffet the previous evening. The steakhouse was a disaster for us, all four adults ordered the entrecôte and sent it back. We tried to fill up on the chips and dessert, same cheesecake as the buffet. The Manager was useless. I'm pretty sure that the kitchen used is the same throughout the hotel. We cancelled the Japanese and ate out the last two evenings. So overall, the kids loved it and the staff and service were great, the food for the adults, in our opinion is not up to scratch.
Rooms are great, huge, clean, comfortable beds with a nice bathroom. Kids facilities including kids club, shows/mini disco are excellent. The location is fine, gorgeous views of the sea and if you're willing to walk to Los Agios, the best meals we had all week was at a lovely restaurant overlooking the sea. The problem with the hotel, for us, was the food. The breakfast was fine, we didn't use the lunch buffet as we preferred the local restaurants. The dinner buffet was a huge disappointment. The freshly cooked meat and fish were flavourless/over cooked. The salads were regurgitated using leftovers. We felt everything lacked flavour. The house wine is pretty terrible in our opinion. However, the a la carte restaurants were a bigger disappointment. The kids loved making their own pizzas at the Italian but our seafood pasta was flavourless and the fish overcooked. The tiramisu was the same as we'd tried at the buffet the previous evening. The steakhouse was a disaster for us, all four adults ordered the entrecôte and sent it back. We tried to fill up on the chips and dessert, same cheesecake as the buffet. The Manager was useless. I'm pretty sure that the kitchen used is the same throughout the hotel. We cancelled the Japanese and ate out the last two evenings. So overall, the kids loved it and the staff and service were great, the food for the adults, in our opinion is not up to scratch.
8
Nicola
28 oct. 2025
·
A séjourné 9 nuits
Absolutely brilliant hotel. The entertainment team work so hard & are great with the kids who adore them. In particular, Bouba, Elena & Maria were amazing. The Candymen are also fantastic & were the highlight of our trip! The main Candyman was also so good with the kids as well as being incredibly talented. The shows are top level, well worth booking! The rooms are really modern, clean & a great size though the balcony is small. The bar staff were also lovely & helpful & great with younger guests as were the cleaners. There were a few small issues with our stay that stopped me giving it the full 5*. The 1st was that the air con in our room wasn’t working. We reported this twice before maintenance came. They eventually agreed it wasn’t working but left & never came back so it remained broken for our stay. Although the food is largely good & labelled, not all items were labelled clearly with allergens. It would also be nice if there were desserts available to cater for more dietary requirements (there’s only so much melon you can eat!) & there weren’t many light snacks available in the day, particularly for those with dietary issues. The final food issue was one of our party got food poisoning from the buffet which was reported but with no reaction. The final frustration was the sun loungers which isn’t unique to the hotel. By the end of our stay the majority of loungers were reserved by 7.30am, even though on multiple occasions, the reserved chairs remained empty all day
Absolutely brilliant hotel. The entertainment team work so hard & are great with the kids who adore them. In particular, Bouba, Elena & Maria were amazing. The Candymen are also fantastic & were the highlight of our trip! The main Candyman was also so good with the kids as well as being incredibly talented. The shows are top level, well worth booking! The rooms are really modern, clean & a great size though the balcony is small. The bar staff were also lovely & helpful & great with younger guests as were the cleaners. There were a few small issues with our stay that stopped me giving it the full 5*. The 1st was that the air con in our room wasn’t working. We reported this twice before maintenance came. They eventually agreed it wasn’t working but left & never came back so it remained broken for our stay. Although the food is largely good & labelled, not all items were labelled clearly with allergens. It would also be nice if there were desserts available to cater for more dietary requirements (there’s only so much melon you can eat!) & there weren’t many light snacks available in the day, particularly for those with dietary issues. The final food issue was one of our party got food poisoning from the buffet which was reported but with no reaction. The final frustration was the sun loungers which isn’t unique to the hotel. By the end of our stay the majority of loungers were reserved by 7.30am, even though on multiple occasions, the reserved chairs remained empty all day
8
Sean
22 oct. 2025
·
A séjourné 7 nuits
I feel there needs to be more options in the restaurant for guests with allergies. My daughter has a milk allergy and there wasn't a great choice of food available to her.
I feel there needs to be more options in the restaurant for guests with allergies. My daughter has a milk allergy and there wasn't a great choice of food available to her.
10
Jimmy
20 avr. 2025
·
A séjourné 7 nuits
Very nice room and property. A lot of swimming pools. They are heated, yet the 1st plunge was still quite cold. The heavy winds at times did make it feel even colder. When the sun was out, this was less of a factor. There are 3 a la carte restaurants, you need the room number to book, this was for our stay unfortunately only possible for 2 of 3 on the last 2 days even though we tried to book immediately upon receiving the room number the 1st day. The volume of the entertainment was loud. In the bar the live bands were using a volume that could have suited an outdoor festival, which made us leave earlier than we would if the music would have been less loud. Although it is not allowed to reserve beds around the pool, if you look outside as from 7 in the morning, a lot of people are laying down towels. We did manage to find a spot each day without this practice, though it was sometimes a challenge to get even 2 beds without a towel (no people). I personally would have taken away all the towels that were laid down prior to 10:00 if no people were on them. The food was very nice and the selection changed each day. Delicious pizza and the kids buffet was much to the linking of our children. Sometimes you have to queue to get inside and be seated, yet this usually goes quite quick. There is a lot of noise in the dining room as the acoustics could be better, some sound dampening elements on the ceilings and partitions between sections could go a long way. We would definitely return.
Very nice room and property. A lot of swimming pools. They are heated, yet the 1st plunge was still quite cold. The heavy winds at times did make it feel even colder. When the sun was out, this was less of a factor. There are 3 a la carte restaurants, you need the room number to book, this was for our stay unfortunately only possible for 2 of 3 on the last 2 days even though we tried to book immediately upon receiving the room number the 1st day. The volume of the entertainment was loud. In the bar the live bands were using a volume that could have suited an outdoor festival, which made us leave earlier than we would if the music would have been less loud. Although it is not allowed to reserve beds around the pool, if you look outside as from 7 in the morning, a lot of people are laying down towels. We did manage to find a spot each day without this practice, though it was sometimes a challenge to get even 2 beds without a towel (no people). I personally would have taken away all the towels that were laid down prior to 10:00 if no people were on them. The food was very nice and the selection changed each day. Delicious pizza and the kids buffet was much to the linking of our children. Sometimes you have to queue to get inside and be seated, yet this usually goes quite quick. There is a lot of noise in the dining room as the acoustics could be better, some sound dampening elements on the ceilings and partitions between sections could go a long way. We would definitely return.
8
Xavier
17 juil. 2025
·
A séjourné 7 nuits
Le séjour était bien : superbes piscines, chambres spacieuses et propres, bars tres sympa, personne accueillant. Ma reserve serait sur la qualité de la nourriture au buffet qui était en deçà de ce à quoi je m’attendais.
Le séjour était bien : superbes piscines, chambres spacieuses et propres, bars tres sympa, personne accueillant. Ma reserve serait sur la qualité de la nourriture au buffet qui était en deçà de ce à quoi je m’attendais.
8
Matt
30 oct. 2025
·
A séjourné 8 nuits
Family suite was fantastic and hotel was really clean. Food was ok, could have been better. Some staff were rude at the à la carte restaurants and reception was always busy. Had a leak in our room, but was fixed quickly by the maintenance team. Hotel was very big and extremely busy as soon as half term hit.
Family suite was fantastic and hotel was really clean. Food was ok, could have been better. Some staff were rude at the à la carte restaurants and reception was always busy. Had a leak in our room, but was fixed quickly by the maintenance team. Hotel was very big and extremely busy as soon as half term hit.
6
Danielle
11 oct. 2023
·
The property was nice. It’s definitely not ALL inclusive. Fresh squeezed OJ in the morning is extra. All the free alcohol tastes like water. The beer is not good. The Buffett is the Buffett. First day is good probably because you are hungry from traveling. The pool is very nice. The activities are not that great. The rooms have AC but don’t get that cool. The lowest temperature setting is 18°C and our room never got colder than 22°C. There are 3 restaurants on the grounds. Italian, Japanese and Steak. We were most excited for the steak restaurant but extremely disappointed. The steak was extremely under seasoned and even though we asked for medium the steak was over cooked. Japanese was ok and Italian was good but I had my meal taken back because it tasted like I was eating salt. Also there are cockroaches is the lobby bar.
The property was nice. It’s definitely not ALL inclusive. Fresh squeezed OJ in the morning is extra. All the free alcohol tastes like water. The beer is not good. The Buffett is the Buffett. First day is good probably because you are hungry from traveling. The pool is very nice. The activities are not that great. The rooms have AC but don’t get that cool. The lowest temperature setting is 18°C and our room never got colder than 22°C. There are 3 restaurants on the grounds. Italian, Japanese and Steak. We were most excited for the steak restaurant but extremely disappointed. The steak was extremely under seasoned and even though we asked for medium the steak was over cooked. Japanese was ok and Italian was good but I had my meal taken back because it tasted like I was eating salt. Also there are cockroaches is the lobby bar.
8
Jessica
27 juin 2023
·
A séjourné 6 nuits
The pools were amazing. The buffet food was not great at all. It seemed to not to have much variety.
The pools were amazing. The buffet food was not great at all. It seemed to not to have much variety.
8
Allan
22 avr. 2025
·
A séjourné 9 nuits
L’hôtel propose de belles infrastructures et des animations de qualité, mais plusieurs aspects sont très décevants pour un 5 étoiles. La restauration est le plus gros point faible : la nourriture est industrielle, peu variée, et la qualité laisse à désirer, surtout pour les enfants (frites, nuggets, boules de fromage, hamburgers). L’ambiance dans les restaurants est désagréable : le niveau sonore est très élevé, en partie à cause du personnel qui manipule bruyamment la vaisselle. L’organisation des repas est à revoir : le buffet est vite bondé et l’attente devient longue si on ne vient pas dès l’ouverture. Le « tout inclus » est limité : il n’y a plus rien à manger après 21h30 jusqu’à 7h30, ce qui est frustrant pour les familles. Autour de la piscine, il est difficile de trouver un transat disponible, beaucoup étant « réservés » avec des serviettes mais restent inoccupés. Côté chambre, l’insonorisation est insuffisante : on entend les bruits des couloirs et des chambres voisines, ce qui nuit au repos. Enfin, le jour du départ, la femme de ménage nous a demandé de quitter la chambre avant l’heure officielle du check-out, ce qui n’est pas acceptable. En résumé, un hôtel correct pour les animations, mais la restauration, l’organisation et le service ne sont pas du tout au niveau d’un 5 étoiles.
L’hôtel propose de belles infrastructures et des animations de qualité, mais plusieurs aspects sont très décevants pour un 5 étoiles. La restauration est le plus gros point faible : la nourriture est industrielle, peu variée, et la qualité laisse à désirer, surtout pour les enfants (frites, nuggets, boules de fromage, hamburgers). L’ambiance dans les restaurants est désagréable : le niveau sonore est très élevé, en partie à cause du personnel qui manipule bruyamment la vaisselle. L’organisation des repas est à revoir : le buffet est vite bondé et l’attente devient longue si on ne vient pas dès l’ouverture. Le « tout inclus » est limité : il n’y a plus rien à manger après 21h30 jusqu’à 7h30, ce qui est frustrant pour les familles. Autour de la piscine, il est difficile de trouver un transat disponible, beaucoup étant « réservés » avec des serviettes mais restent inoccupés. Côté chambre, l’insonorisation est insuffisante : on entend les bruits des couloirs et des chambres voisines, ce qui nuit au repos. Enfin, le jour du départ, la femme de ménage nous a demandé de quitter la chambre avant l’heure officielle du check-out, ce qui n’est pas acceptable. En résumé, un hôtel correct pour les animations, mais la restauration, l’organisation et le service ne sont pas du tout au niveau d’un 5 étoiles.
6
Nicole
27 janv. 2026
·
A séjourné 7 nuits
Room was lovely, facilities were lovely and stuff really friendly. The food left a lot to be desired. Other than a salad bar, there was minimal healthy food available and random food at the buffet options considering the high end element of the hotel.
Room was lovely, facilities were lovely and stuff really friendly. The food left a lot to be desired. Other than a salad bar, there was minimal healthy food available and random food at the buffet options considering the high end element of the hotel.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
10
Assia
30 déc. 2025
·
A séjourné 7 nuits
Vraiment un sans faute, complexe super propre (tant les chambres que les piscines, restaurants etc) et personnel tres reactif Le buffet est tres varié, de tres bonne qualité et change tous les jours, nous avons ete surpris en positif, beaucoup de choix dans les activités aussi Nous avons beaucoup apprécié la possibilité de sortir du complexe par l'arriere ou on avait un acces direct a une balade au bord de la mer On reviensra cest sur !
Vraiment un sans faute, complexe super propre (tant les chambres que les piscines, restaurants etc) et personnel tres reactif Le buffet est tres varié, de tres bonne qualité et change tous les jours, nous avons ete surpris en positif, beaucoup de choix dans les activités aussi Nous avons beaucoup apprécié la possibilité de sortir du complexe par l'arriere ou on avait un acces direct a une balade au bord de la mer On reviensra cest sur !
10
Marilyne
9 août 2025
·
A séjourné 11 nuits
Les chambres familiales sont top, les restaurants excellents, le personnel d’une gentillesse incroyable, des activités pour les enfants très sympa et les spectacles canons. Seul bémol la musique beaucoup trop forte par moment.
Les chambres familiales sont top, les restaurants excellents, le personnel d’une gentillesse incroyable, des activités pour les enfants très sympa et les spectacles canons. Seul bémol la musique beaucoup trop forte par moment.
10
Martine
21 juil. 2025
·
A séjourné 14 nuits
J'ai beaucoup apprécié la disponibilité et la gentillesse du personnel, et plus particulièrement Sylvia à la réception et Cécilia au bar pour leurs compétences et leur amabilité. La possibilité d'aller dîner dans les 3 restaurants à thème. Les spectacles étaient de qualité, par contre la sono est beaucoup trop forte.
J'ai beaucoup apprécié la disponibilité et la gentillesse du personnel, et plus particulièrement Sylvia à la réception et Cécilia au bar pour leurs compétences et leur amabilité. La possibilité d'aller dîner dans les 3 restaurants à thème. Les spectacles étaient de qualité, par contre la sono est beaucoup trop forte.
8
Xavier
17 juil. 2025
·
A séjourné 7 nuits
Le séjour était bien : superbes piscines, chambres spacieuses et propres, bars tres sympa, personne accueillant. Ma reserve serait sur la qualité de la nourriture au buffet qui était en deçà de ce à quoi je m’attendais.
Le séjour était bien : superbes piscines, chambres spacieuses et propres, bars tres sympa, personne accueillant. Ma reserve serait sur la qualité de la nourriture au buffet qui était en deçà de ce à quoi je m’attendais.
10
cecile
5 mai 2025
·
A séjourné 3 nuits
Fantastique, tout a été parfait. Hôtel 100% adapté aux enfants Chambre familiale pour 4 personnes très spacieuse et confortable.
Fantastique, tout a été parfait. Hôtel 100% adapté aux enfants Chambre familiale pour 4 personnes très spacieuse et confortable.
Politiques de l’établissement
Arrivée
Départ
De 15:00 à 00:00
Avant 12:00
Vous avez une question ?
Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Prix pour les dates à venir
septembre 2026
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octobre 2026
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Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
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- 2026-09-25: 414.78563099212647USD
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- 2026-09-30: 414.78563099212647USD
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Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.
L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- Cet hébergement accepte les cartes de crédit et les cartes de débit; espèces non acceptées
- Cet hébergement utilise l'énergie géothermique.
- Cet hébergement comprend les dispositifs de sécurité suivants : un extincteur et un détecteur de fumée
- Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.
- Conformément aux réglementations nationales, les transactions en espèces effectuées dans cet hébergement ne peuvent pas dépasser 1000 EUR. Pour plus d'informations, veuillez contacter l'hébergement aux coordonnées figurant dans la confirmation de réservation.
- Piscine accessible de 10 h 00 à 19 h 00.
- Pour les massages et les soins spa, les réservations doivent être effectuées en contactant cet hébergement avant votre arrivée, au moyen des coordonnées fournies dans la confirmation de réservation.
- Le prix total affiché pour les séjours du 24 décembre inclut le tarif spécial du repas obligatoire du réveillon de Noël.
- Le prix total affiché pour les séjours du 31 décembre inclut le tarif spécial du repas obligatoire du réveillon du Jour de l'An.
- Le prix total affiché pour les séjours du 1er janvier inclut le tarif spécial du repas obligatoire du Jour de l'An.
- Seules les personnes enregistrées peuvent accéder aux chambres.
- Le Wi-Fi gratuit dans les chambres est limité à 2 appareil(s).
- Cet hébergement accueille des clients de toutes orientations sexuelles et identités de genres (LGBTQIA+ friendly).
- Frais pour le parking couvert en libre-service : 15 EUR par nuit
La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.
Équipements populaires
Parking
Restaurant
Piscine
Chambres non-fumeurs
Baby-sitting/Services pour enfants
Organisation d'excursions
Activités
Piscine
Karaoké
Billard
Aire de jeux
Piscine pour enfants
Piscine extérieure
Musique live
Evening Entertainment
Pool (Infinity)
Mobilier d'extérieur
Pool (Seasonal Outdoor)
Tennis de table
Terrasse
Fitness Center (nearby)
Water Park
Services
Organisation d'excursions
Baby-sitting/Services pour enfants
Ménage
Coffre-fort
Distributeur automatique de billets
Consigne à bagage
Formalités d'arrivée/Départ express
Laverie
24-Hour Front Desk
Bingo
Concierge Services
Général
Restaurant
Chambres non-fumeurs
Sauna
Jacuzzi/Bain à remous
Hammam
Massage
Salon de bronzage
Spa et centre de bien-être
Salon de coiffure/Beauté
Soins corporels
Soins pour le visage
Club pour enfants
Bar de la piscine
Chambre familiale
Beach Sun Loungers
Snack Bar/Deli
Wheelchair Accessible (Limited)
Parking
Parking
Parking Onsite
Connexion Internet
Wi-fi gratuit