Name: La Serena Villas
Address: 339 South Balardo Street, Palm Springs, Riverside County, US
Price range: 402 $US–1 455 $US per night
Rating: 9.03

Ce qu'en disent des voyageurs

La Serena Villas est un séjour serein et boutique, avec des villas privées et un emplacement à distance de marche, salué pour son ambiance paisible, ses jardins attrayants et son personnel souvent aimable, bien que des remarques récurrentes fassent état d'incohérences dans le service, d'un entretien vieillissant et d'une réduction des prestations.

De nombreuses villas sont spacieuses et offrent une grande intimité, avec des patios, des baignoires ou des spas en plein air, bien que plusieurs clients aient signalé des problèmes de climatisation, des unités bruyantes, des matelas ou des oreillers inconfortables et des problèmes d'entretien occasionnels dans les chambres. Les clients apprécient souvent le restaurant et les cocktails, mais d'autres mentionnent des ruptures de stock au menu, une fermeture pendant la journée et un petit-déjeuner décevant ou réduit par rapport aux séjours précédents. Le parking n'est pas attribué et certains clients ont mentionné un nombre limité de transats au bord de la piscine. Attendez-vous à un séjour élégant, principalement tranquille et réservé aux adultes.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Une piscine sur place, un restaurant/bar et des espaces sur le toit sont appréciés, et de nombreuses villas comprennent des patios privés avec des baignoires ou des spas en plein air. Le parking n'est pas attribué et peut nécessiter un stationnement dans la rue ; certains clients ont mentionné un nombre limité de transats.

Avis de voyageur à ce sujet

8

Shunitha

24 juin 2025

·

A séjourné 1 nuit

The property was really beautiful, we were able to enjoy a spa suite and that was nice to have. Before hand I had let the property know I was celebrating my bday and I was disappointed they didn’t do anything to acknowledge that. Check in was ok they welcomed you with a drink and a towel but room was t ready until exactly at 4 which kind of sucked, also the rooftop was booked for a private event that was one of the reason we booked the hotel for that amenity so it sucjes we weren’t able to experience that part of it but the restauaraunt was outstanding, enjoyed the food and drinks. All the staff we came across were very friendly and accompanying.

10

Gloria

19 juin 2023

·

A séjourné 2 nuits

Quick weekend getaway with hubby for Father’s Day. We loved our premium Villa with spa/plunge pool. Quiet, safe, clean and very relaxing.

10

Angela

28 juin 2022

·

A séjourné 1 nuit

Wonderful stay and welcoming staff! Perfect hotel for me and my husband to unwind. Loved the pool and the restaurant as well at the private patio.

10

Michael

30 sept. 2025

·

A séjourné 1 nuit

Check in was flawless. the property is older so not brand new but adds to the charm. Very clean, private, close to pool and restaurant/bar. Walking distance from Palm Canyon/Downtown old town PS.

10

Daniel

13 oct. 2024

·

A séjourné 1 nuit

Loved this property. What an unforgettable day. The room was perfect with the private patio/hot tub.

10

George

3 janv. 2023

·

A séjourné 19 359 nuits

Wonderful place to stay. 18 private villas. Complimentary breakfast delivered to your villa in a picnic basket in the morning is a real treat. Very helpful staff.

8

Yolanda

10 août 2025

·

A séjourné 1 nuit

Would give it a 5, it this hotel has no assigned parking, if you find parking in the street then that’s that, if not, you have to park and walk however far you do. Minor thing, but a pillow on Villa 4 where I stayed was ripped … and there was no shampoo on the container :(

10

philippe

10 oct. 2023

·

A séjourné 2 nuits

Adults only place

8

victoria

29 juil. 2025

·

A séjourné 1 nuit

Really cute and charming hotel! Parking is lacking, AC doesn’t work great (maybe bc it’s summer so it’s hot) but the villa didn’t cool off very well, and the pool area is very lacking in pool loungers. Sat night there literally tent any for my bf and I so we couldn’t play by the pool! Overall good location tho and cute spaces/villas.

10

stacey

22 juil. 2025

·

A séjourné 1 nuit

Poolside dinning, roof top dinning, quite during the summer. outdoor tub and firepit.

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Propreté

La plupart des clients décrivent La Serena Villas comme très propre et bien entretenu. Certains signalent des serviettes usées, des oublis de ménage et des problèmes d'entretien occasionnels dans les chambres ou les espaces communs.

Avis de voyageur à ce sujet

10

Gonzalo

7 juil. 2025

·

A séjourné 1 nuit

Clean & quiet beautiful hotel in the heart of PS. Love this hotel, everything was perfect.

10

brett

23 nov. 2025

·

A séjourné 2 nuits

Staff was so nice, the property was clean and quiet. It felt like we were the only guests.

8

Brock

2 déc. 2024

·

A séjourné 2 nuits

This place is absolutely awesome overall, it isn't cheap but the size of the villas along with the fact some come with private patios and hottubs or outdoor bathrtubs makes it overall worth it. Now for the negatives, for a property as pricey as this one there were a lot of little things you'd think would be taken care of, there was some water damage to the trim on either side of the shower that was kinda unsightly, the hot water didn't work at all on one of the lav faucets, the sprayer for the kitchen sink didn't work at all and was unusable, some of the tableware was dirty still and the kitchen table was still sticky and looked like it hadn't been wiped down. Would I stay here again absolutely in a heartbeat..if they fixed some of these other issues it would be 5 stars no doubt.

6

Anthony

27 juil. 2025

·

A séjourné 2 nuits

Love this hotel, however maintenance is poor, tiles loose in shower, white towels around pool old and frayed, courtyard pads, dirty, and worn. The mattress hard as a rock. Still the room layout and size is great and overall the hotel is nice.

8

Ellen

14 mars 2024

·

A séjourné 2 nuits

Beautiful property and nice villa. Prior Kirkland ownership reviews raved about the place, breakfast and the service and comparatively it seems less than before. Found the staff very friendly and helpful, some fixes needed in the units, sinks not draining, tv not working well, furnishings, while lovely could use a refresh.

10

Delilah

7 juil. 2025

·

A séjourné 1 nuit

Beautiful stay and super clean.

10

Nardin

25 févr. 2025

·

A séjourné 1 nuit

Cute clean and comfortable villa,

10

Evan

13 juil. 2025

·

A séjourné 2 nuits

This place is a very nice place to stay. It’s very clean and quiet.

10

Barbara

23 janv. 2025

·

A séjourné 1 nuit

Very well maintained and comfortable room

8

Yolanda

10 août 2025

·

A séjourné 1 nuit

Would give it a 5, it this hotel has no assigned parking, if you find parking in the street then that’s that, if not, you have to park and walk however far you do. Minor thing, but a pillow on Villa 4 where I stayed was ripped … and there was no shampoo on the container :(

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les villas sont spacieuses, confortables et privées, avec des équipements tels que des patios, des bains extérieurs et des foyers. Les inconvénients récurrents incluent les performances ou le bruit de la climatisation, des matelas ou des oreillers inconfortables, des téléviseurs petits ou capricieux et une connexion Wi-Fi aléatoire.

Avis de voyageur à ce sujet

10

Chantal

24 avr. 2024

·

A séjourné 1 nuit

Absolutely loved the private patio with outdoor bath!

10

Melissa

9 juin 2024

·

A séjourné 2 nuits

Great boutique hotel. Staff is amazing and provides excellent recommendations around town. Villas are a great size with outdoor tub and fire pit. We will definitely return for a quick getaway!

8

Brock

2 déc. 2024

·

A séjourné 2 nuits

This place is absolutely awesome overall, it isn't cheap but the size of the villas along with the fact some come with private patios and hottubs or outdoor bathrtubs makes it overall worth it. Now for the negatives, for a property as pricey as this one there were a lot of little things you'd think would be taken care of, there was some water damage to the trim on either side of the shower that was kinda unsightly, the hot water didn't work at all on one of the lav faucets, the sprayer for the kitchen sink didn't work at all and was unusable, some of the tableware was dirty still and the kitchen table was still sticky and looked like it hadn't been wiped down. Would I stay here again absolutely in a heartbeat..if they fixed some of these other issues it would be 5 stars no doubt.

10

michael

6 déc. 2023

·

A séjourné 2 nuits

the hotel was quiet, romantic, and the little private walled courtyard with outdooor tub and fire pit was really nice. premium furniture, most comfortable bed! great linens, a really large shower. walking distance from the main street fir shopping and food. 4-10 minute drive from multiple beautiful hikes. office staff was very friendly!

6

Anthony

27 juil. 2025

·

A séjourné 2 nuits

Love this hotel, however maintenance is poor, tiles loose in shower, white towels around pool old and frayed, courtyard pads, dirty, and worn. The mattress hard as a rock. Still the room layout and size is great and overall the hotel is nice.

10

Rita

13 juin 2024

·

A séjourné 1 nuit

Loved everything about this property and unit, only downfall was that the light on the patio was out.

10

Amaury

29 juil. 2025

·

A séjourné 2 nuits

This place is beautiful, very well done, with great service. Only complain was the AC system in our room, had the wrong size air filer so when the AC turned off, the filter fell down a few inches and made a loud noise. Didn't get a lot of sleep as I am a light sleeper.

8

Dorian

5 avr. 2024

·

A séjourné 1 nuit

It’s a beautiful property with a pretty good restaurant. Enjoyed the villa very much except for two things. The mattress was uncomfortably hard and the pillows were terrible. The television is too small and it didn’t work well. Hard time changing channels. The WiFi was terrible, absolutely didn’t work. Did not get a good nights sleep. Everything else was exceptional.

10

David

3 avr. 2023

·

A séjourné 2 nuits

This small boutique hotel packs a big punch. The room 15 was excellent and well equipped. The bed comfy and the whole area, sitting room, garden terrace and hot tub felt very well designed and a lot for the money. The restaurant was excellent and the waiting staff were terrific and very helpful.overall we had a romantic and fun stay. I would recommend and stay again.

8

victoria

29 juil. 2025

·

A séjourné 1 nuit

Really cute and charming hotel! Parking is lacking, AC doesn’t work great (maybe bc it’s summer so it’s hot) but the villa didn’t cool off very well, and the pool area is very lacking in pool loungers. Sat night there literally tent any for my bf and I so we couldn’t play by the pool! Overall good location tho and cute spaces/villas.

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Service

De nombreux clients louent un personnel accueillant et sympathique et des enregistrements fluides. D'autres notent une baisse du service sous une nouvelle direction, un personnel minimal, des interactions peu utiles ou impolies avec la réception et des attentions ou des solutions pour les occasions spéciales qui n'ont pas été à la hauteur.

Avis de voyageur à ce sujet

8

Frank

19 sept. 2024

·

A séjourné 1 nuit

Overall a great property and still beautiful despite the change of ownership. The service level has dropped though since the ownership change (not as crisp).

8

Shunitha

24 juin 2025

·

A séjourné 1 nuit

The property was really beautiful, we were able to enjoy a spa suite and that was nice to have. Before hand I had let the property know I was celebrating my bday and I was disappointed they didn’t do anything to acknowledge that. Check in was ok they welcomed you with a drink and a towel but room was t ready until exactly at 4 which kind of sucked, also the rooftop was booked for a private event that was one of the reason we booked the hotel for that amenity so it sucjes we weren’t able to experience that part of it but the restauaraunt was outstanding, enjoyed the food and drinks. All the staff we came across were very friendly and accompanying.

6

Elijah

10 avr. 2025

·

A séjourné 1 nuit

This hotel used to be really nice, not sure what happened. It seems to be grossly mismanaged and neglected in a sense of room condition, not existing service to poor food quality and constant mistakes with entry orders. We had planned a romantic stay with my wife that turned into a dreadful experience that we couldn’t wait to be over. Glad we didn’t book for more nights and was able to switch hotels. This used to be one of our favorite boutique hotels in the area. What a shame, we’re bummed :(

6

Anthony

26 juin 2024

·

A séjourné 2 nuits

For the price the service was below average. They had minimal staff, the restaurant and bar didn’t have a lot of stuff that’s on their menu especially with drinks we would order a drink and on their menu and they didn’t have the ingredients to make it we ordered 4 different drinks they couldn’t even make. The house keeping was kinda minimal, the room had a wine fridge instead of a regular fridge.

10

Monica

7 nov. 2024

·

A séjourné 1 nuit

Very nice people at front desk, wonderful room with kitchenette, close to all the action. Bed was super comfortable! Would definitely stay again.

10

james

30 août 2025

·

A séjourné 1 nuit

We love staying at La Serena and José the manager is AMAZING! The Service, atmosphere, food / drinks, the accommodations and overall experience is top notch! We can’t wait to come back

8

Todd

2 oct. 2024

·

A séjourné 2 nuits

Love coming to La Serena. This our third time. I feel like the staff was a little less friendly this last stay. The facility never disappoints. The restaurant was closed for a plumbing issue for the entire day and only limited beverages were available at the pool. For what you pay per evening, you would think they would have offered something to make up for the inconvenience. It was 105 each day we were there and stayed 3 days. Overall it is a great place to stay. Very intimate and clean facility.

2

Elena

25 févr. 2023

·

A séjourné 3 nuits

This was our second stay, be we will not stay here again. The hotel is nice and the pool and restaurant service is very good, but our experience was ruined by a rude and not transparent front desk. We booked through Hotels.com and La Serena was vocally unhappy about it. They would be an obscure boutique without 3rd Party exposure. Upon departure, the clerks refused to provide a complete receipt of charges and told me to ask Hotels.com for a complete billing! Hotels.com didn't charge us anything . Even after repeated calls by me and Hotels.com, La Serena still has not refunded the difference between the quoted and actual charges. Beware!

8

Carter

11 mars 2025

·

A séjourné 3 nuits

The property is lovely. It’s walkable to some amazing places and the rooms are extremely comfortable. I’d recommend eating at a different restaurant, Azucar’s is okay but not on par with the rest of the environment. I found the staff friendly and accommodating. 4 out of 5 stars.

2

Lucy

30 juin 2025

·

A séjourné 2 nuits

Not for families- staff not helpful

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Emplacement

À distance de marche du centre-ville de Palm Springs, des restaurants et du musée d'art ; les clients apprécient également le cadre généralement calme.

Avis de voyageur à ce sujet

10

Jean

25 janv. 2025

·

A séjourné 1 nuit

A beautiful little spot in a very nice area of town

10

Monica

7 nov. 2024

·

A séjourné 1 nuit

Very nice people at front desk, wonderful room with kitchenette, close to all the action. Bed was super comfortable! Would definitely stay again.

10

michael

6 déc. 2023

·

A séjourné 2 nuits

the hotel was quiet, romantic, and the little private walled courtyard with outdooor tub and fire pit was really nice. premium furniture, most comfortable bed! great linens, a really large shower. walking distance from the main street fir shopping and food. 4-10 minute drive from multiple beautiful hikes. office staff was very friendly!

10

Michael

30 sept. 2025

·

A séjourné 1 nuit

Check in was flawless. the property is older so not brand new but adds to the charm. Very clean, private, close to pool and restaurant/bar. Walking distance from Palm Canyon/Downtown old town PS.

10

Jenelle

10 juin 2024

·

A séjourné 4 nuits

Beautiful hotel, great location, friendly staff.

8

Gerard

22 janv. 2024

·

A séjourné 7 nuits

Okay, to begin with we liked the property & Palm Springs. Although a bit chilly, we went in mid January, it was bright and sunny every day and CLEAR-you can see for miles around. The property consists of 1 story 'bungalows' and 'cottages' from the 30's but completely reconstructed in 2016. The cottage we stayed in consisted of a large bedroom and a large bath area connected by a utility hallway and a cozy outside fire pit area. Good size for a couple, not for a family. Daily Housekeeping is included though we had to keep reminding them of the need for more than 1 facecloth/washcloth. The bed was very comfortable and the shower was modern. Daily delivery of a continental breakfast is a nice touch, a Keurig coffee maker (they also provided free fresh coffee at the on-site restaurant Azucar if you wish) and fresh bottled water is also a plus. A fridge is included but NO MICROWAVE made for some wasted leftovers from restaurants.Staff was quite friendly and cordial. After a few days there it felt a bit cramped so we would not spend a week there again. The room rate varied from $335 to $803 per night PLUS a daily $48 resort fee and avg $63/day taxes. Overall Price would have been $620 higher had it not been for our Expedia member pricing. The property is VERY convenient to downtown area so we were able to walk to every restaurant, museum/attraction there, you will need an Uber to the airport (10 min) and rent a car to go to Joshua Tree National Park or the PS Tramway as we did.

10

Taline

10 juin 2024

·

A séjourné 1 nuit

Won’t be disappointed with this hotel. Well appointed rooms and beautiful grounds. Walkable to restaurants and shopping.

10

Jiayi

5 août 2025

·

A séjourné 3 nuits

The hotel is beautiful, walkable distant to art museum and popular restaurants.

10

Nancy

24 mars 2025

·

A séjourné 1 nuit

Beautiful property! Most relaxing stay I’ve ever had anywhere. The service was amazing, our room was very cozy, and the location was centralized.

10

Camie Jo

7 avr. 2023

·

A séjourné 4 nuits

It was beautiful, quiet, a great location, and the staff was amazing.

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Repas

Le restaurant et les cocktails reçoivent régulièrement des éloges, et plusieurs clients ont apprécié de dîner au bord de la piscine ou sur le toit. Cependant, d'autres signalent des pénuries d'ingrédients au menu, une fermeture temporaire et un petit-déjeuner incohérent ou réduit par rapport aux séjours précédents.

Avis de voyageur à ce sujet

8

Shunitha

24 juin 2025

·

A séjourné 1 nuit

The property was really beautiful, we were able to enjoy a spa suite and that was nice to have. Before hand I had let the property know I was celebrating my bday and I was disappointed they didn’t do anything to acknowledge that. Check in was ok they welcomed you with a drink and a towel but room was t ready until exactly at 4 which kind of sucked, also the rooftop was booked for a private event that was one of the reason we booked the hotel for that amenity so it sucjes we weren’t able to experience that part of it but the restauaraunt was outstanding, enjoyed the food and drinks. All the staff we came across were very friendly and accompanying.

10

Cynthia

2 juil. 2024

·

A séjourné 1 nuit

Excellent stay! This is definitely my new favorite hotel in Palm Springs. And the restaurant is amazing as well. It does not disappoint!

6

Anthony

26 juin 2024

·

A séjourné 2 nuits

For the price the service was below average. They had minimal staff, the restaurant and bar didn’t have a lot of stuff that’s on their menu especially with drinks we would order a drink and on their menu and they didn’t have the ingredients to make it we ordered 4 different drinks they couldn’t even make. The house keeping was kinda minimal, the room had a wine fridge instead of a regular fridge.

10

Tiffany

4 juin 2024

·

A séjourné 2 nuits

The staff was super friendly and professional and the rooms were fantastic. Food and drinks were an A and the location was very close to all one could need.

8

kenia

21 juin 2024

·

A séjourné 2 nuits

Nice property, excellent drinks from restaurant as well as food , no water provided in the room I tough it was included in resort fee but no water.

10

George

3 janv. 2023

·

A séjourné 19 359 nuits

Wonderful place to stay. 18 private villas. Complimentary breakfast delivered to your villa in a picnic basket in the morning is a real treat. Very helpful staff.

10

Monica

2 août 2024

·

A séjourné 2 nuits

The staff and food are amazing ! Wonderful customer experience! Aaron was especially kind and helpful! Would have recommended to everyone ..lovely place..

8

Carter

11 mars 2025

·

A séjourné 3 nuits

The property is lovely. It’s walkable to some amazing places and the rooms are extremely comfortable. I’d recommend eating at a different restaurant, Azucar’s is okay but not on par with the rest of the environment. I found the staff friendly and accommodating. 4 out of 5 stars.

10

John

23 juin 2023

·

A séjourné 1 nuit

Beautiful boutique hotel, excellent food and drinks and staff was great! Will definitely be coming back!

4

Jacob

3 sept. 2024

·

A séjourné 2 nuits

Stayed here for 2 nights for a mini honeymoon right after our wedding, we also let the staff know before that we were celebrating. The property looked beautiful when we first arrived we parked out front,the front desk receptionist wasn’t very friendly she asked what make,model and color our car was I told her and then said “we just parked right out front” and she didn’t say anything. We then pulled our luggage up the steps and through the property to get to our room. It wasn’t till later we found out there were parking spaces in the back of the property right by our room. We stayed in room 14 with the outdoor spa. The room was beautiful and looked just like the photos but there was nothing special done for our honeymoon which was disappointing. The patio area was also very cute! The first day we got massages in what was a small room with independent contractors doing the massages (they let us know that they weren’t part of the hotel staff). It definitely wasn’t the experience I was expecting for a Michelin star hotel spa. Both nights I was woken up by what I thought was the shower on full blast but it was the air conditioner draining into the shower? It didn’t stop for hours I threw towels in the shower to soften the noise but it didn’t work.So we didn’t sleep either night.Also the left sinks water didn’t work out of one faucets & the spa light also didn’t turn on.The delivered “breakfast” to your door every morning which was a joke.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	492 $US
février	627 $US
mars	689 $US
avril	567 $US
mai	438 $US
juin	290 $US
juillet	258 $US
août	236 $US
septembre	339 $US
octobre	436 $US
novembre	476 $US
décembre	435 $US

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16 $879	17
18 $457	19 $448	20 $443	21 $412	22 $539	23 $771	24 $800
25 $540	26 $404	27 $402	28 $403	29 $403	30 $610	31 $615

di	lu	ma	me	je	ve	sa
1 $619	2 $611	3 $613	4 $619	5 $779	6 $1 394	7 $1 403
8 $877	9 $857	10 $887	11 $916	12 $963	13 $1 455	14
15 $888	16 $646	17 $656	18 $713	19 $823	20 $1 022	21 $1 078
22 $651	23 $616	24 $613	25 $618	26 $788	27 $915	28 $848
29 $652	30 $609

La Serena Villas

Prix pour La Serena Villas

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Villa (01 King)

Villa (02 Luxe)

Villa (04 Grand)

Villa (03 Accesible)

Villa (06 San Jacinto)

Villa (05 Spa)

Avis des voyageurs sur La Serena Villas

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Bon à savoir

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