The Monarch at Chakan MIDC - Pune

Food Quality need to improve, In Gym 🏋️‍♂️ All equipment should keep working.

I had a very disappointing experience at this hotel. Given the high price we paid, the room was unexpectedly small and lacked comfort. After a long day of travel, we were shocked to find that room service was unavailable after 11:00 PM, which was extremely inconvenient. I had a European guest with me, and he was also dissatisfied with the service. The breakfast options were quite limited, and overall, the hospitality did not meet expectations. Due to the poor service, we decided to check out the next morning, even though we had booked for two nights. However, the hotel refused to refund the second night, which was completely unacceptable. I do not recommend this hotel to anyone looking for good service and value for money.

Arrived late in the evening , no room service or drinks available , front desk rude and unhelpful . Breakfast quality very poor . I should have stayed 2 night checked out after one , I had pre paid so no refund was given. AWFUL HOTEL.

Kindness respect just good nice people. I will be back.

Great team and very comfortable hotel, perfectly clean. European standard.