Voltar à pesquisa

Novotel London Brentford

US$ 148

/noite

Média para setembro

Novotel London Brentford - Image 1

Novotel London Brentford - Quarto

Novotel London Brentford - Quarto

Novotel London Brentford - Receção

Novotel London Brentford - Piscina

Selecione datas para ver preços e disponibilidade

US$ 148

/noite

Média para setembro

Preços médios mensais

Em Novotel London Brentford, o preço por noite é, em média, US$ 104 no mês mais barato (janeiro) e US$ 161 no mês mais caro (julho), com base nos últimos 12 meses.

Preço médio por noite em Novotel London Brentford por mês, últimos 12 meses (USD)
Mês	Preço médio
janeiro	US$ 104
fevereiro	US$ 118
março	US$ 109
abril	US$ 116
maio	US$ 129
junho	US$ 147
julho	US$ 161
agosto	US$ 140
setembro	US$ 148
outubro	US$ 125
novembro	US$ 120
dezembro	US$ 149

Mais caro: julho (aprox. US$ 161)

Mais barato: janeiro (aprox. US$ 104)

Sobre este alojamento

Tire partido das várias opções de entretenimento e lazer ao seu dispor, incluindo uma piscina interior, Sauna e uma sala de fitness. Entre as facilidades adicionais contam-se Wi-fi grátis, serviços de concierge e um televisor no espaço comu...

Comodidades

Tire partido das várias opções de entretenimento e lazer ao seu dispor, incluindo uma piscina interior, Sauna e uma sala de fitness. Entre as facilidades adicionais contam-se Wi-fi grátis, serviços de concierge e um televisor no espaço comum.

Comodidades para negócios

As principais comodidades incluem um business center aberto 24 horas, registo de saída rápido e jornais grátis no lobby. Planeia um evento em Brentford? Este hotel dispõe de um centro de conferências e de salas de reuniões, com uma área total de 275 metros quadrados. Há estacionamento no local.

Restaurante

Sacie o apetite no Elements, um restaurante que inclui também um bar/lounge. Se preferir, confira o menu do serviço de quarto 24 horas e recarregue energias no conforto dos seus aposentos. O hotel serve pequeno-almoços buffet durante a semana entre as 6:30 e as 10:00 e aos fins de semana entre as 7:00 e as 11:00, mediante uma sobretaxa.

Quartos

Sinta-se em casa num dos 202 quartos com um minibar. O acesso à internet sem fios permite-lhe estar sempre contactável. Ao final do dia, assista a uma seleção de canais por cabo. As casas de banho privativas dispõem de uma banheira ou um polibã, artigos de higiene grátis e secadores de cabelo. As comodidades incluem ainda telefone, além de cofres e de secretárias.

Localização

Com uma estadia Novotel London Brentford em Brentford, ficará no centro financeiro, a 15 minutos a pé de Gtech Community Stadium e de The Musical Museum. Este hotel está a 1,4 km (0,9 mi) de London Museum of Water and Steam e a 1,6 km (1 mi) de Syon Park.

O que há nas proximidades

River Thames(0.5 milhas)
Gtech Community Stadium(0.6 milhas)
The Musical Museum(0.6 milhas)
London Museum of Water and Steam(0.7 milhas)
Syon Park(1 milhas)
Royal Botanic Gardens, Kew(1.6 milhas)
Ealing Broadway Shopping Center(1.6 milhas)
The National Archives(1.7 milhas)
Richmond Park(2.9 milhas)
Twickenham Stadium(3.8 milhas)
Olympia Events(4.7 milhas)
Kensington High Street(4.7 milhas)
Westfield London Shopping Centre(4.8 milhas)
Cromwell Road(4.8 milhas)
Stamford Bridge Stadium(5.7 milhas)
Aeroporto de Heathrow (LHR)(10.7 milhas)
Londres (LCY-London City)(30.2 milhas)
Aeroporto de Gatwick (LGW)(52.8 milhas)
Farnborough (FAB)(29.4 milhas)
Londres (LTN-Luton)(34.9 milhas)

Estacionamento
Restaurante
Piscina
Centro de negócios
Serviço de quartos
Limpeza a seco

Localização

Great West Road, Brentford, Londres, Inglaterra, Reino Unido

River Thames (0.5 milhas)

Gtech Community Stadium (0.6 milhas)

The Musical Museum (0.6 milhas)

London Museum of Water and Steam (0.7 milhas)

Syon Park (1 milhas)

Royal Botanic Gardens, Kew (1.6 milhas)

Mais informações sobre a localização

Avaliações dos hóspedes

8.4

Muito Bom

Com base em 1.817 avaliações verificadas

Quem se hospeda aqui?

Negócios

13%

Casal

25%

Família

52%

Grupos

5%

Individual

1%

O que pensam os hóspedes

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

No Novotel London Brentford, viajantes frequentemente elogiam a simpatia da equipe, os quartos limpos e modernos e as instalações adequadas para famílias, como a piscina e a sauna, embora as experiências variem devido a fechamentos ocasionais, aglomeração e a necessidade de reservar horários limitados para nadar.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

O que pensam os hóspedes

No Novotel London Brentford, viajantes frequentemente elogiam a simpatia da equipe, os quartos limpos e modernos e as instalações adequadas para famílias, como a piscina e a sauna, embora as experiências variem devido a fechamentos ocasionais, aglomeração e a necessidade de reservar horários limitados para nadar.

A localização é boa para Kew Gardens, o Brentford FC e o acesso ao Heathrow, mas é uma caminhada de 15 a 20 minutos até o metrô mais próximo e a área imediata tem opções limitadas de restaurantes. Os quartos são geralmente confortáveis e silenciosos, mas alguns hóspedes relatam temperaturas altas ou ar condicionado que não funciona, problemas de manutenção ocasionais e conforto misto em relação aos colchões ou travesseiros. A qualidade do café da manhã é frequentemente descrita como boa, mas cara, com serviço lento ou inconsistente às vezes; o restaurante e o bar recebem comentários geralmente positivos, mas podem ser lentos. Espere uma base moderna e com bom custo-benefício fora do centro de Londres.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Instalações

A piscina coberta, a sauna e a academia decente são populares, mas a piscina é pequena, frequentemente movimentada com aulas e requer reserva antecipada; fechamentos ocasionais foram relatados. Estacionamento no local está disponível mediante taxa.

Avaliações dos hóspedes relacionadas

10

Judith

14 de set. de 2025

·

A estadia foi de 1 noite

Great hotel with lovely pool.

Great hotel with lovely pool.

10

Victoria

27 de mai. de 2025

·

A estadia foi de 1 noite

Very easy to get to and set very close to Kew and the gardens. Lovely set up with sauna and smimming pool and gym

Very easy to get to and set very close to Kew and the gardens. Lovely set up with sauna and smimming pool and gym

2

Kate

7 de ago. de 2024

·

A estadia foi de 1 noite

The customer service is terrible and the pool has been out of order for 2 days and it is the only reason we booked this hotel. The staff were very unapologetic and did not offer to make the inconvenience up to us. Very disappointed and I won’t stay here again!

The customer service is terrible and the pool has been out of order for 2 days and it is the only reason we booked this hotel. The staff were very unapologetic and did not offer to make the inconvenience up to us. Very disappointed and I won’t stay here again!

10

Alexandra

28 de set. de 2025

·

A estadia foi de 1 noite

Generous check out time of 12:00, there were car park facilities on site, the room was spacious, comfy bed, good shower, large desk, with lighting and plugs Very friendly, helpful reception desk.

Generous check out time of 12:00, there were car park facilities on site, the room was spacious, comfy bed, good shower, large desk, with lighting and plugs Very friendly, helpful reception desk.

8

Dino

8 de jul. de 2024

·

A estadia foi de 2 noites

Hotel is in a good location for access to London City Centre, nearest tube station is South Ealing about 20 min walk. The leisure facilities are very good, to pool area and sauna are very clean. Disappointed in the parking, the hotel advertised parking available but there was a fee of £15 per night.

Hotel is in a good location for access to London City Centre, nearest tube station is South Ealing about 20 min walk. The leisure facilities are very good, to pool area and sauna are very clean. Disappointed in the parking, the hotel advertised parking available but there was a fee of £15 per night.

8

Silvia Karina

3 de set. de 2024

·

A estadia foi de 8 noites

I recently stayed at the Novotel London Brentford. The hotel is modern and clean, with comfortable rooms. The staff were okay, though not particularly friendly. The swimming pool requires an appointment and has limited time slots, and during our visit, it was occupied by a class, making it less enjoyable. However, the breakfast was excellent, and the overall facilities were good, making it a decent stay.

I recently stayed at the Novotel London Brentford. The hotel is modern and clean, with comfortable rooms. The staff were okay, though not particularly friendly. The swimming pool requires an appointment and has limited time slots, and during our visit, it was occupied by a class, making it less enjoyable. However, the breakfast was excellent, and the overall facilities were good, making it a decent stay.

10

Danielle

18 de jul. de 2023

·

Our room was very clean but you needed to schedule an appointment to use the pool. We had a very comfortable stay.

Our room was very clean but you needed to schedule an appointment to use the pool. We had a very comfortable stay.

10

Paul

17 de ago. de 2024

·

A estadia foi de 2 noites

Quick check in very helpful staff Pool a little on the small side especially when swimming lessons are taking place.

Quick check in very helpful staff Pool a little on the small side especially when swimming lessons are taking place.

8

Lea

22 de set. de 2025

·

A estadia foi de 6 noites

Nice hotel, located a bit off the beaten track but not too much to complain in that sense. They've kept the place clean, friendly and well-working. Downstairs pool can be sometimes a bit populated by screaming people or people not used to pools clearly, but the gym is well equipped for a hotel.

Nice hotel, located a bit off the beaten track but not too much to complain in that sense. They've kept the place clean, friendly and well-working. Downstairs pool can be sometimes a bit populated by screaming people or people not used to pools clearly, but the gym is well equipped for a hotel.

4

Anna

4 de jan. de 2025

·

Disappointing Stay This was our third time staying at Novotel London Brentford, and unfortunately, it did not meet the standards of our previous visits. • The swimming pool, a key reason for booking, was closed for maintenance without prior notice, which was very disappointing for our family. • Breakfast, costing over £40 per day, was subpar. The hash browns were hard, the food lacked freshness, and there was constant frustration with coffee machines. One machine was turned off despite being stocked with hot chocolate, while the operational machine often ran out and was slow to refill. • Check-in was unpleasant. We felt rushed to pay the £30 parking fee upfront, and staff were dismissive when we inquired about member parking benefits. Strangely, our friend who checked in earlier was allowed to pay the parking fee at check-out. Overall, we were disappointed, particularly given the higher price and our loyalty to this hotel in the past.

Disappointing Stay This was our third time staying at Novotel London Brentford, and unfortunately, it did not meet the standards of our previous visits. • The swimming pool, a key reason for booking, was closed for maintenance without prior notice, which was very disappointing for our family. • Breakfast, costing over £40 per day, was subpar. The hash browns were hard, the food lacked freshness, and there was constant frustration with coffee machines. One machine was turned off despite being stocked with hot chocolate, while the operational machine often ran out and was slow to refill. • Check-in was unpleasant. We felt rushed to pay the £30 parking fee upfront, and staff were dismissive when we inquired about member parking benefits. Strangely, our friend who checked in earlier was allowed to pay the parking fee at check-out. Overall, we were disappointed, particularly given the higher price and our loyalty to this hotel in the past.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Limpeza

A maioria dos hóspedes encontra os quartos e as áreas públicas limpos. No entanto, falhas repetidas incluem quartos designados para animais de estimação sujos, cabelo na roupa de cama, pias entupidas e toalhas ou louças não repostas ou limpas adequadamente.

Avaliações dos hóspedes relacionadas

10

Elouise

2 de ago. de 2024

·

A estadia foi de 1 noite

Didn’t hear a thing from my room despite being by a busy road, and didn’t hear neighbours or doors closing etc. Comfortable beds and lovely clean well maintained room. Staff were helpful and friendly. I would definitely stay again.

Didn’t hear a thing from my room despite being by a busy road, and didn’t hear neighbours or doors closing etc. Comfortable beds and lovely clean well maintained room. Staff were helpful and friendly. I would definitely stay again.

8

Janice

5 de out. de 2025

·

A estadia foi de 2 noites

Had a nice three night stay. Hotel very clean. Staff very obliging. Food service was very good

Had a nice three night stay. Hotel very clean. Staff very obliging. Food service was very good

10

Zachary

6 de ago. de 2025

·

A estadia foi de 3 noites

Was clean and staff were friendly.

Was clean and staff were friendly.

8

Shane

6 de jun. de 2023

·

The standards of housekeeping at this hotel are very high! My room and bathroom were spotlessly clean and comfortable. My room was serviced every day during my stay. Housekeeping staff are often the lowest paid workers in hotels and have to work hard to achieve the high standards that I enjoyed during my stay. The Housekeeper should be commended for her hard work. Some of the Breakfast Team at this hotel were sullen, bordering on rude and morose. It is a shame because others made a very good effort.

The standards of housekeeping at this hotel are very high! My room and bathroom were spotlessly clean and comfortable. My room was serviced every day during my stay. Housekeeping staff are often the lowest paid workers in hotels and have to work hard to achieve the high standards that I enjoyed during my stay. The Housekeeper should be commended for her hard work. Some of the Breakfast Team at this hotel were sullen, bordering on rude and morose. It is a shame because others made a very good effort.

8

Sanya

19 de nov. de 2025

·

A estadia foi de 2 noites

It was to a standard I expect and the staff are always friendly, courteous, and eager to help. Staying with a pet (little dog in our case), however, meant we got assigned rooms designated for visitors with pets and the room we got assigned to initially was horrendous! Very visible dirt from previous pet stays with the room resembling a barn. That part we didn’t like at all. We ask for a room change and that was granted without hesitation. It was an improvement, a major one, but it wasn’t up to scratch. We had to make do. If an established going to be accommodating of guests with pets, please grant people with the same level of service where room cleanliness is concerned. I appreciate that there is shared responsibility here and that there are some pet owners who are not quite on top of things where their pets are concerned, but so are some humans who have no regard for how they leave a room on checking out - but you still get a cleaned room at the end of it as a new guest. Other than that, the stay was otherwise a pleasant one.

It was to a standard I expect and the staff are always friendly, courteous, and eager to help. Staying with a pet (little dog in our case), however, meant we got assigned rooms designated for visitors with pets and the room we got assigned to initially was horrendous! Very visible dirt from previous pet stays with the room resembling a barn. That part we didn’t like at all. We ask for a room change and that was granted without hesitation. It was an improvement, a major one, but it wasn’t up to scratch. We had to make do. If an established going to be accommodating of guests with pets, please grant people with the same level of service where room cleanliness is concerned. I appreciate that there is shared responsibility here and that there are some pet owners who are not quite on top of things where their pets are concerned, but so are some humans who have no regard for how they leave a room on checking out - but you still get a cleaned room at the end of it as a new guest. Other than that, the stay was otherwise a pleasant one.

10

Richard

24 de jul. de 2024

·

A estadia foi de 6 noites

Basically, we had a good time at the hotel. The staff in all departments are kind and helpful, and there are well-trained specialists among them. When evaluating services, I took breakfast as a basis, where the offer was 100% the same every day. There was never another cold meat, cheese, egg dish, or anything at all that would have made it a little different. This is weird. The other thing, which I think is expected from 4 stars and above, is that they could provide power socket adapters for the duration of the stay (even against a deposit) to those arriving from the continent. We took it with us, but another one would have been more comfortable. Of course, I could have bought this in the hotel shop for 15 pounds, but what should I do with it after 1 week? Should I throw it out? Do I produce garbage? This is strange again. I am completely satisfied with the cleanliness of the room. The evaluation of cleanliness mainly applies to the restaurant, where you had to regularly sort out the plates and cutlery until you found a clean one...

Basically, we had a good time at the hotel. The staff in all departments are kind and helpful, and there are well-trained specialists among them. When evaluating services, I took breakfast as a basis, where the offer was 100% the same every day. There was never another cold meat, cheese, egg dish, or anything at all that would have made it a little different. This is weird. The other thing, which I think is expected from 4 stars and above, is that they could provide power socket adapters for the duration of the stay (even against a deposit) to those arriving from the continent. We took it with us, but another one would have been more comfortable. Of course, I could have bought this in the hotel shop for 15 pounds, but what should I do with it after 1 week? Should I throw it out? Do I produce garbage? This is strange again. I am completely satisfied with the cleanliness of the room. The evaluation of cleanliness mainly applies to the restaurant, where you had to regularly sort out the plates and cutlery until you found a clean one...

10

Emma

22 de jul. de 2025

·

A estadia foi de 1 noite

Only stayed for 1 night but wished i stayed longer, staff were friendly and went out of their way to help you, room was lovely and clean too will definitely stay here again.

Only stayed for 1 night but wished i stayed longer, staff were friendly and went out of their way to help you, room was lovely and clean too will definitely stay here again.

6

Robert

10 de out. de 2023

·

A estadia foi de 6 noites

The hotel staff was nice, but not responsive when notified the bathroom sink was clogged. It took 4 days before the bathroom sink was unclogged and, in addition, the thermostat was not adjustable so the room was stuffy and humid. The bed was not comfortable and the pillows were extremely hard. The property was clean and seemed new. The restaurant was ok although it was overpriced, especially the breakfast that does not give you any option but to purchase the full breakfast bar at 20+ pounds when all I wanted was a cup of coffee. The Rada Restaurant, across the road, is a far better option but it took a few days of wasted money to find it. It is close to Kew Gardens, and has easy access to local bus service. I would not stay there again given other options in the area.

The hotel staff was nice, but not responsive when notified the bathroom sink was clogged. It took 4 days before the bathroom sink was unclogged and, in addition, the thermostat was not adjustable so the room was stuffy and humid. The bed was not comfortable and the pillows were extremely hard. The property was clean and seemed new. The restaurant was ok although it was overpriced, especially the breakfast that does not give you any option but to purchase the full breakfast bar at 20+ pounds when all I wanted was a cup of coffee. The Rada Restaurant, across the road, is a far better option but it took a few days of wasted money to find it. It is close to Kew Gardens, and has easy access to local bus service. I would not stay there again given other options in the area.

2

Rakesh

13 de out. de 2023

·

A estadia foi de 3 noites

The hotel and its staff was extremely rude. Rooms were dirty and filled with hair. Will never stay back.

The hotel and its staff was extremely rude. Rooms were dirty and filled with hair. Will never stay back.

10

Jude

7 de set. de 2025

·

A estadia foi de 2 noites

Room was great very light bright and airy Bathroom was spotless Amy on reception was super friendly and welcoming Over all a great stay

Room was great very light bright and airy Bathroom was spotless Amy on reception was super friendly and welcoming Over all a great stay

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Quartos

Os quartos são modernos, geralmente espaçosos e silenciosos, com camas confortáveis e extras úteis, como geladeiras e mesas. Alguns hóspedes relatam quartos quentes ou ar condicionado com defeito, layouts pequenos ou vidros de banheiro estranhos, conforto misto dos travesseiros e Wi-Fi instável.

Avaliações dos hóspedes relacionadas

8

David

9 de jul. de 2023

·

A estadia foi de 2 noites

Twin room, electric glass on shower room gave us a few laughs. Room was quiet, air conditioning good. Single bed was a little saggy. Pool was disappointingly very small, no staff on duty so even though we booked it was busy. Very conviently located for Kew and football stadium, fairly straightforward bus ride to tube. Staff okay but didnt really volunteer information, had to be asked. Swiping lifts to operate was a bit annoying.

Twin room, electric glass on shower room gave us a few laughs. Room was quiet, air conditioning good. Single bed was a little saggy. Pool was disappointingly very small, no staff on duty so even though we booked it was busy. Very conviently located for Kew and football stadium, fairly straightforward bus ride to tube. Staff okay but didnt really volunteer information, had to be asked. Swiping lifts to operate was a bit annoying.

6

Richard

18 de jan. de 2025

·

A estadia foi de 1 noite

Lengthy waiting to be checked in. Strange frosted glass shower setup. Beds weren't very comfortable. Sauna wasn't hot. Aircon not working. Breakfast was good.

Lengthy waiting to be checked in. Strange frosted glass shower setup. Beds weren't very comfortable. Sauna wasn't hot. Aircon not working. Breakfast was good.

10

Alexandra

28 de set. de 2025

·

A estadia foi de 1 noite

Generous check out time of 12:00, there were car park facilities on site, the room was spacious, comfy bed, good shower, large desk, with lighting and plugs Very friendly, helpful reception desk.

Generous check out time of 12:00, there were car park facilities on site, the room was spacious, comfy bed, good shower, large desk, with lighting and plugs Very friendly, helpful reception desk.

10

Sanya

15 de nov. de 2025

·

A estadia foi de 3 noites

The style of room, friendly and helpful staff, and that the rooms have a mini fridge in it! Very indispensable

The style of room, friendly and helpful staff, and that the rooms have a mini fridge in it! Very indispensable

4

manjit

23 de set. de 2025

·

A estadia foi de 1 noite

The hotel room and double bed were tiny for 2 people, no air conditioning, so it was really hot in the room, even though they supplied a fan, no phone to call down to reception

The hotel room and double bed were tiny for 2 people, no air conditioning, so it was really hot in the room, even though they supplied a fan, no phone to call down to reception

4

david

23 de nov. de 2025

·

A estadia foi de 2 noites

Dreadful service, no information volunteered about timings or amenities and no info in the room. Parking is £3 a day cheaper in the same carpark if you pay direct. Fitness and pool very basic. Weird window between bedroom and bathroom

Dreadful service, no information volunteered about timings or amenities and no info in the room. Parking is £3 a day cheaper in the same carpark if you pay direct. Fitness and pool very basic. Weird window between bedroom and bathroom

6

caidy

1 de abr. de 2024

·

A estadia foi de 2 noites

Pretty far from the tubes, the WiFi was awful. One last thing the thermostat wasn’t working. It was a nice clean hotel though.

Pretty far from the tubes, the WiFi was awful. One last thing the thermostat wasn’t working. It was a nice clean hotel though.

10

Chris

7 de jun. de 2025

·

A estadia foi de 3 noites

Really pleasant stay at Novotel, Brentford. Business trip, didn’t require public transport though Tube 15 min walk. Parking available (£15/N), comfortable beds, good shower, lovely, helpful staff, nice area with small Sainsbury’s store nearby, limited food options without driving. Good WiFi and considering proximity to M4 at no point could I hear the traffic. Hotel has nice indoor pool and sauna. Towels provided at reception. Easy access to London via A4. Only issue for me was cost and quality of breakfast. £21 for buffet. I’d expect cooked to order for this price rather than food sitting in warm trays. The scrambled eggs soggy, bacon fry and orange juice from concentrate. Some patties and fruit but having stayed at Premier Inn, I’d say their breakfast is better & cheaper. Went local for breakfast on day 2 & 3.

Really pleasant stay at Novotel, Brentford. Business trip, didn’t require public transport though Tube 15 min walk. Parking available (£15/N), comfortable beds, good shower, lovely, helpful staff, nice area with small Sainsbury’s store nearby, limited food options without driving. Good WiFi and considering proximity to M4 at no point could I hear the traffic. Hotel has nice indoor pool and sauna. Towels provided at reception. Easy access to London via A4. Only issue for me was cost and quality of breakfast. £21 for buffet. I’d expect cooked to order for this price rather than food sitting in warm trays. The scrambled eggs soggy, bacon fry and orange juice from concentrate. Some patties and fruit but having stayed at Premier Inn, I’d say their breakfast is better & cheaper. Went local for breakfast on day 2 & 3.

10

Linda

15 de jul. de 2025

·

A estadia foi de 1 noite

Really lovely hotel. Has a nice feel to it clean and smart and comfortable. Room was quiet even though the hotel is right next to the m4. Only complaint is a bit more explanation at checkin would have been helpful ie breakfast and check out times and how to use the lift with the key cards. We would defo stay again.

Really lovely hotel. Has a nice feel to it clean and smart and comfortable. Room was quiet even though the hotel is right next to the m4. Only complaint is a bit more explanation at checkin would have been helpful ie breakfast and check out times and how to use the lift with the key cards. We would defo stay again.

10

Mansfield

15 de ago. de 2025

·

A estadia foi de 1 noite

The room was excellent and a very good size

The room was excellent and a very good size

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Serviço

O atendimento é frequentemente simpático e prestativo. Problemas recorrentes incluem check-in lento ou desorganizado, comunicação inadequada sobre as instalações, erros de cobrança e respostas pouco úteis a pedidos.

Avaliações dos hóspedes relacionadas

10

Sabina

4 de jun. de 2025

·

A estadia foi de 1 noite

The stay was pleasant, the lovely lady reception allowed us to check in early as I had just been discharged from hospital after treatment. She is a credit to the team and the hotel. Thank you so so much Novotel!

The stay was pleasant, the lovely lady reception allowed us to check in early as I had just been discharged from hospital after treatment. She is a credit to the team and the hotel. Thank you so so much Novotel!

10

Alexandra

28 de set. de 2025

·

A estadia foi de 1 noite

Generous check out time of 12:00, there were car park facilities on site, the room was spacious, comfy bed, good shower, large desk, with lighting and plugs Very friendly, helpful reception desk.

Generous check out time of 12:00, there were car park facilities on site, the room was spacious, comfy bed, good shower, large desk, with lighting and plugs Very friendly, helpful reception desk.

6

Deborah

4 de set. de 2025

·

A estadia foi de 1 noite

Firstly, the hotel rooms, the hotel and the restaurant were great value for money and could not fault it. However unfortunately the end of the stay was ruined due to poor customer service. On checking out, I was informed I had accidentally been charged an extra parking payment, but it had been refunded, this would take 2-3 working days to go back in my bank, accidents happen so this was fine. On return home, I opened my online banking to find out I’d been charged £147 not £15. I initially panicked wondering where this charge came from. I phoned the hotel and was told due to me using 2 cards for when I booked and when I checked in, there had been some sort of crossover. I asked for management to phone me back the next day, which they didn’t, so I wrote an email. I heard back the night after so 48 hours in all. I received a half hearted apology. I’ve since realised that it wasn’t one payment of £147 but 2 they took out. I have emailed them again, and still waiting to hear back. I just do not think this is good enough and think it’s extremely poor customer service and has put me off using the hotel again.

Firstly, the hotel rooms, the hotel and the restaurant were great value for money and could not fault it. However unfortunately the end of the stay was ruined due to poor customer service. On checking out, I was informed I had accidentally been charged an extra parking payment, but it had been refunded, this would take 2-3 working days to go back in my bank, accidents happen so this was fine. On return home, I opened my online banking to find out I’d been charged £147 not £15. I initially panicked wondering where this charge came from. I phoned the hotel and was told due to me using 2 cards for when I booked and when I checked in, there had been some sort of crossover. I asked for management to phone me back the next day, which they didn’t, so I wrote an email. I heard back the night after so 48 hours in all. I received a half hearted apology. I’ve since realised that it wasn’t one payment of £147 but 2 they took out. I have emailed them again, and still waiting to hear back. I just do not think this is good enough and think it’s extremely poor customer service and has put me off using the hotel again.

10

Brittany

13 de abr. de 2025

·

A estadia foi de 4 noites

Staff was absolutely amazing!!!

Staff was absolutely amazing!!!

6

Lynnette

8 de ago. de 2023

·

A estadia foi de 4 noites

I wish hotel management would pay attention to their receptionists. We showed up at 1330 to check-in but our room wasn’t ready and the guest was still in the room. Ok, I understand that check-in is at 1400 so we grabbed a bite to eat at the hotel restaurant which has great food and so many different seating options. We then went back to the receptionist at 1500, our room was still not ready so we dropped off our backpacks and went exploring. There are multiple different bus routes around the area. There’s also a pub that was used for the movie Green Street Hooligans within walking distance. Try their fish and chips, it’s delicious! Make sure to say hi to the kitty too! We got back to the hotel around 1800, there was a different receptionist who definitely showed that she didn’t want to be there and no name tag. Our room was ready and we asked for our backpacks. Mind you, we traveled via RyanAir so we didn’t have heavy or huge backpacks. She drops our bags at our feet when my spouse was right there with his arms stretched for the bags. It took a lot out of me to not lash out because inside those backpacks were our laptops and a tablet. My son wanted to go to the pool so we asked where was it and was rudely explained that we couldn’t go to the pool that night because we didn’t book it ahead of time. For you to go to the pool, you need to book with the receptionist or on their website. This would have been beneficial when explained the first two times we tried to check-in.

I wish hotel management would pay attention to their receptionists. We showed up at 1330 to check-in but our room wasn’t ready and the guest was still in the room. Ok, I understand that check-in is at 1400 so we grabbed a bite to eat at the hotel restaurant which has great food and so many different seating options. We then went back to the receptionist at 1500, our room was still not ready so we dropped off our backpacks and went exploring. There are multiple different bus routes around the area. There’s also a pub that was used for the movie Green Street Hooligans within walking distance. Try their fish and chips, it’s delicious! Make sure to say hi to the kitty too! We got back to the hotel around 1800, there was a different receptionist who definitely showed that she didn’t want to be there and no name tag. Our room was ready and we asked for our backpacks. Mind you, we traveled via RyanAir so we didn’t have heavy or huge backpacks. She drops our bags at our feet when my spouse was right there with his arms stretched for the bags. It took a lot out of me to not lash out because inside those backpacks were our laptops and a tablet. My son wanted to go to the pool so we asked where was it and was rudely explained that we couldn’t go to the pool that night because we didn’t book it ahead of time. For you to go to the pool, you need to book with the receptionist or on their website. This would have been beneficial when explained the first two times we tried to check-in.

10

Marion

16 de jul. de 2024

·

A estadia foi de 2 noites

Extremely friendly and helpful staff. Especially the young man Sam who was so helpful and alwayss with a welcoming smile on his face

Extremely friendly and helpful staff. Especially the young man Sam who was so helpful and alwayss with a welcoming smile on his face

6

Anna

22 de out. de 2023

·

A estadia foi de 1 noite

There was lack of information given about the hotel, check in was painful and the parking, wrong information wad given and ended up with a parking penalty

There was lack of information given about the hotel, check in was painful and the parking, wrong information wad given and ended up with a parking penalty

10

John

11 de ago. de 2025

·

A estadia foi de 1 noite

Very slow check in

Very slow check in

2

md rakib

30 de ago. de 2025

·

A estadia foi de 3 noites

I called room service to request a Coke in my room, but no one answered. I then called reception, where the staff were unhelpful and refused to deliver it, telling me I had to go downstairs to collect it myself. Truly terrible service.

I called room service to request a Coke in my room, but no one answered. I then called reception, where the staff were unhelpful and refused to deliver it, telling me I had to go downstairs to collect it myself. Truly terrible service.

8

Theresa

16 de nov. de 2025

·

A estadia foi de 1 noite

Reception staff really friendly

Reception staff really friendly

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Localização

Conveniente para Kew Gardens, Brentford FC e Heathrow, com ônibus próximos e trem ou metrô a cerca de 10 a 20 minutos a pé. Fica fora do centro de Londres e a área imediata tem opções limitadas de restaurantes.

Avaliações dos hóspedes relacionadas

10

James

6 de nov. de 2024

·

A estadia foi de 2 noites

We enjoyed a nice two night stay. It's a 10-15 minute bus journey/walk to South Ealing tube but the area is nice and safe.

We enjoyed a nice two night stay. It's a 10-15 minute bus journey/walk to South Ealing tube but the area is nice and safe.

10

Nick

14 de ago. de 2024

·

A estadia foi de 1 noite

We booked this hotel as it was easy walking distance for the Korn concert at Gunnersbury Park. Parking under the hotel is convenient and secure as long as you can get a space. The hotel itself is immaculate and the staff were all friendly, patient and helpful. Rooms are very well soundproofed. Breakfast and dinner options were excellent. South Ealing tube is about a 20 minute walk. Kew Gardens is a 30 minute walk. Good selection of evening meal options in the area.

We booked this hotel as it was easy walking distance for the Korn concert at Gunnersbury Park. Parking under the hotel is convenient and secure as long as you can get a space. The hotel itself is immaculate and the staff were all friendly, patient and helpful. Rooms are very well soundproofed. Breakfast and dinner options were excellent. South Ealing tube is about a 20 minute walk. Kew Gardens is a 30 minute walk. Good selection of evening meal options in the area.

10

Ada

3 de out. de 2024

·

A estadia foi de 1 noite

Beautiful property but not close to the tube.

Beautiful property but not close to the tube.

8

Sari

21 de dez. de 2022

·

A estadia foi de 19.346 noites

Nice pool, clean rooms. Far from London an not so easy to get there, bus/taxi and train.

Nice pool, clean rooms. Far from London an not so easy to get there, bus/taxi and train.

8

Julie

15 de set. de 2025

·

A estadia foi de 2 noites

Extremely comfortable hotel, great location for getting into city.

Extremely comfortable hotel, great location for getting into city.

8

Craig

17 de mai. de 2025

·

A estadia foi de 1 noite

I picked this hotel since it was fairly near LHR. Turns out, it was a 55 pound fare plus tip. I had an early morning flight so I had the hotel book a cab for me. The tube wasn’t running consistently so a cab was required. The area is ok. There is a Sainsbury’s just around the corner and a coffee shop. Not much else around. The room was nice, roomy and comfortable. It contain a small fridge too. I wouldn’t recommend a long term stay here but for one night it was very nice.

I picked this hotel since it was fairly near LHR. Turns out, it was a 55 pound fare plus tip. I had an early morning flight so I had the hotel book a cab for me. The tube wasn’t running consistently so a cab was required. The area is ok. There is a Sainsbury’s just around the corner and a coffee shop. Not much else around. The room was nice, roomy and comfortable. It contain a small fridge too. I wouldn’t recommend a long term stay here but for one night it was very nice.

8

Raymond

7 de jul. de 2024

·

A estadia foi de 1 noite

Great for Key Gardens

Great for Key Gardens

8

Todd

4 de abr. de 2025

·

A estadia foi de 4 noites

Good overall stay, bed comfort was main drawback. Convenient for public transportation, limited dining options within 10 minute walk.

Good overall stay, bed comfort was main drawback. Convenient for public transportation, limited dining options within 10 minute walk.

10

Peter

3 de nov. de 2024

·

A estadia foi de 1 noite

Brentford has changed hugely over the last 10 years and this hotel is very good. Perfect location for Heathrow and exploring west london

Brentford has changed hugely over the last 10 years and this hotel is very good. Perfect location for Heathrow and exploring west london

10

Ashley

10 de jan. de 2024

·

A estadia foi de 1 noite

Great hotel, very clean, breakfast and was good. Pool added bonus and not busy. Only down side is nearest tube station is 20 min walk away.

Great hotel, very clean, breakfast and was good. Pool added bonus and not busy. Only down side is nearest tube station is 20 min walk away.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Restaurante

O café da manhã oferece variedade e é frequentemente apreciado, mas muitos acham caro e observam qualidade inconsistente ou serviço lento, incluindo problemas com a máquina de café. O restaurante e o bar são geralmente bons, embora o serviço possa ser lento e as bebidas caras.

Avaliações dos hóspedes relacionadas

10

rachael

29 de out. de 2023

·

A estadia foi de 2 noites

We had a wonderful stay! Completely exceeded our expectations. Lovely decorated hotel, clean and fresh. Rooms were comfortable. We ate at the restaurant the first night, the food was good. Breakfast, expensive but lots of choice. Convenient for getting to London. Bus right outside hotel, then tube on the Piccadilly line. Would recommend and stay again.

We had a wonderful stay! Completely exceeded our expectations. Lovely decorated hotel, clean and fresh. Rooms were comfortable. We ate at the restaurant the first night, the food was good. Breakfast, expensive but lots of choice. Convenient for getting to London. Bus right outside hotel, then tube on the Piccadilly line. Would recommend and stay again.

10

Lee

2 de abr. de 2023

·

A estadia foi de 1 noite

The pool facilities were great for my kids. Rooms were immaculate and comfortable. Bathrooms were spotless. Downside was drinks were expensive. £12 for a glass of wine was a shock.

The pool facilities were great for my kids. Rooms were immaculate and comfortable. Bathrooms were spotless. Downside was drinks were expensive. £12 for a glass of wine was a shock.

10

Dimitare

6 de out. de 2024

·

A estadia foi de 2 noites

Breakfast wasn’t great. Coffee was bad.

Breakfast wasn’t great. Coffee was bad.

10

Edward

4 de nov. de 2024

·

A estadia foi de 2 noites

Convenient and efficient check in Breakfast was good with a lotof variation of food

Convenient and efficient check in Breakfast was good with a lotof variation of food

10

Edward

24 de set. de 2024

·

A estadia foi de 5 noites

We have just returned from a 5 night stay at this hotel. We cannot fault it. The service was excellent (a special thanks to Roberto for your help on checking in) The breakfast was very good with a large selection and plenty to impress our 6 year old daughter. We enjoyed using the pool. Our room had everything we needed. We found the hotel to be in a convenient location with Brentford station just a short walk away. The only suggestions we would have would be to put non-slip mats in the swimming pool changing room as not only did our daughter slip over, we also saw the same happen to another guest. We also felt the pillows could have done with being replaced as they were rather lumpy.

We have just returned from a 5 night stay at this hotel. We cannot fault it. The service was excellent (a special thanks to Roberto for your help on checking in) The breakfast was very good with a large selection and plenty to impress our 6 year old daughter. We enjoyed using the pool. Our room had everything we needed. We found the hotel to be in a convenient location with Brentford station just a short walk away. The only suggestions we would have would be to put non-slip mats in the swimming pool changing room as not only did our daughter slip over, we also saw the same happen to another guest. We also felt the pillows could have done with being replaced as they were rather lumpy.

10

Tommy

29 de set. de 2024

·

A estadia foi de 2 noites

Very friendly and approachable personnel. Beautiful looking and clean hotel. Easy to navigate. Great facilities. High quality and great selection of foods and drinks available at breakfast. Lovely, comfy, spacious and well kept rooms. Would definitely use again.

Very friendly and approachable personnel. Beautiful looking and clean hotel. Easy to navigate. Great facilities. High quality and great selection of foods and drinks available at breakfast. Lovely, comfy, spacious and well kept rooms. Would definitely use again.

8

Paul

26 de ago. de 2024

·

A estadia foi de 1 noite

Poor service at breakfast. Slow to clear vacated tables and refill buffet breakfast with sausages, eggs and plates. Coffee machine wasn’t working, then it was fixed then ran out of milk. Waiting staff at breakfast either poorly trained or poorly managed….or both!

Poor service at breakfast. Slow to clear vacated tables and refill buffet breakfast with sausages, eggs and plates. Coffee machine wasn’t working, then it was fixed then ran out of milk. Waiting staff at breakfast either poorly trained or poorly managed….or both!

4

Anna

4 de jan. de 2025

·

Disappointing Stay This was our third time staying at Novotel London Brentford, and unfortunately, it did not meet the standards of our previous visits. • The swimming pool, a key reason for booking, was closed for maintenance without prior notice, which was very disappointing for our family. • Breakfast, costing over £40 per day, was subpar. The hash browns were hard, the food lacked freshness, and there was constant frustration with coffee machines. One machine was turned off despite being stocked with hot chocolate, while the operational machine often ran out and was slow to refill. • Check-in was unpleasant. We felt rushed to pay the £30 parking fee upfront, and staff were dismissive when we inquired about member parking benefits. Strangely, our friend who checked in earlier was allowed to pay the parking fee at check-out. Overall, we were disappointed, particularly given the higher price and our loyalty to this hotel in the past.

Disappointing Stay This was our third time staying at Novotel London Brentford, and unfortunately, it did not meet the standards of our previous visits. • The swimming pool, a key reason for booking, was closed for maintenance without prior notice, which was very disappointing for our family. • Breakfast, costing over £40 per day, was subpar. The hash browns were hard, the food lacked freshness, and there was constant frustration with coffee machines. One machine was turned off despite being stocked with hot chocolate, while the operational machine often ran out and was slow to refill. • Check-in was unpleasant. We felt rushed to pay the £30 parking fee upfront, and staff were dismissive when we inquired about member parking benefits. Strangely, our friend who checked in earlier was allowed to pay the parking fee at check-out. Overall, we were disappointed, particularly given the higher price and our loyalty to this hotel in the past.

10

Chris

7 de jun. de 2025

·

A estadia foi de 3 noites

Really pleasant stay at Novotel, Brentford. Business trip, didn’t require public transport though Tube 15 min walk. Parking available (£15/N), comfortable beds, good shower, lovely, helpful staff, nice area with small Sainsbury’s store nearby, limited food options without driving. Good WiFi and considering proximity to M4 at no point could I hear the traffic. Hotel has nice indoor pool and sauna. Towels provided at reception. Easy access to London via A4. Only issue for me was cost and quality of breakfast. £21 for buffet. I’d expect cooked to order for this price rather than food sitting in warm trays. The scrambled eggs soggy, bacon fry and orange juice from concentrate. Some patties and fruit but having stayed at Premier Inn, I’d say their breakfast is better & cheaper. Went local for breakfast on day 2 & 3.

Really pleasant stay at Novotel, Brentford. Business trip, didn’t require public transport though Tube 15 min walk. Parking available (£15/N), comfortable beds, good shower, lovely, helpful staff, nice area with small Sainsbury’s store nearby, limited food options without driving. Good WiFi and considering proximity to M4 at no point could I hear the traffic. Hotel has nice indoor pool and sauna. Towels provided at reception. Easy access to London via A4. Only issue for me was cost and quality of breakfast. £21 for buffet. I’d expect cooked to order for this price rather than food sitting in warm trays. The scrambled eggs soggy, bacon fry and orange juice from concentrate. Some patties and fruit but having stayed at Premier Inn, I’d say their breakfast is better & cheaper. Went local for breakfast on day 2 & 3.

10

Trevor

13 de jul. de 2024

·

A estadia foi de 2 noites

Very clean and impressive hotel, breakfast seems expensive at £21

Very clean and impressive hotel, breakfast seems expensive at £21

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

8

Marianna

13 de jul. de 2024

·

A estadia foi de 3 noites

Boa estadia, quarto confortável. Um pouco longe do centro de Londres, mas ha muitas opções de transporte publico. Os preços de bebidas e comidas do hotel sao caras.

Boa estadia, quarto confortável. Um pouco longe do centro de Londres, mas ha muitas opções de transporte publico. Os preços de bebidas e comidas do hotel sao caras.

8

Mohamad

há 3 semanas

·

A estadia foi de 1 noite

nice comfortable room . the staff are friendly and welcoming .

nice comfortable room . the staff are friendly and welcoming .

10

Gavin

há 3 semanas

·

A estadia foi de 2 noites

The hotel was excellent would definitely stay again if honing to a concert in wembley

The hotel was excellent would definitely stay again if honing to a concert in wembley

8

Mohit C

há 4 semanas

·

A estadia foi de 3 noites

Room was clean, spacious and comfortable. Spa facilities are good but note that swimming slots need to be pre booked. Location is outside main London but has parking if you drive and bus stop outside hotel, tube station within 20 mins.

Room was clean, spacious and comfortable. Spa facilities are good but note that swimming slots need to be pre booked. Location is outside main London but has parking if you drive and bus stop outside hotel, tube station within 20 mins.

10

Louise

3 de ago. de 2026

·

A estadia foi de 1 noite

Lovely rooms and restaurant enjoyed both breakfast and dinner at the restaurant food was lovely both times. Staff were friendly and helpful all together great stay and hotel

Lovely rooms and restaurant enjoyed both breakfast and dinner at the restaurant food was lovely both times. Staff were friendly and helpful all together great stay and hotel

Políticas da propriedade

Instruções de check-in

Tudo o que precisa de saber para um check-in tranquilo.

Check-in

Check-out

De 15:00 a 00:00

Antes das 12:00

Caução

Para esta propriedade, terá de pagar a seguinte caução totalmente reembolsável.

É bom saber

Políticas adicionais e informações sobre esta propriedade.

Extras opcionais

Serviços adicionais pagos que pode solicitar.

Alguma questão?

As respostas instantâneas da IA são baseadas nas informações do hotel

Considering this hotel for your Londres trip?

Qual é o preço médio das tarifas de quarto no Novotel London Brentford?

Nos próximos 60–90 dias, as tarifas de quarto no Novotel London Brentford em Londres costumam situar-se em torno de US$ 104 por noite para dois hóspedes, variando de US$ 79 a US$ 152 em datas de pico.

Qual é a melhor altura para visitar o Novotel London Brentford para evitar multidões?

Abril é o mês mais calmo para visitar o Novotel London Brentford em Londres, enquanto agosto é o mais concorrido; espere multidões notavelmente mais leves e maior disponibilidade na primavera.

Qual é o mês mais barato para ficar no Novotel London Brentford?

Janeiro é o mês mais barato para ficar no Novotel London Brentford em Londres, com uma média de US$ 123 por noite; julho é o mais caro em US$ 192. O mês mais calmo é abril, que é diferente do mês mais barato.

Quais atrações próximas e tipos de viajantes combinam com o Novotel London Brentford?

Localizado em Inglaterra, o Novotel London Brentford é conveniente para famílias e casais que visitam o Rio Tâmisa, os Jardins Botânicos Reais de Kew e o Estádio de Twickenham, com fácil acesso ao trilho do Tâmisa e ao centro comercial Westfield London.

Como se comparam as tarifas do Novotel London Brentford com outros hotéis nas proximidades?

O Novotel London Brentford em Londres é mais barato do que 15 de 20 hotéis comparáveis nas proximidades, enquanto propriedades comparáveis custam normalmente cerca de US$ 158 por noite; a tarifa mediana do hotel foi US$ 141.

Como é que o preço por noite em Novotel London Brentford em Londres se compara com as últimas semanas?

O preço atual no Novotel London Brentford em Londres é US$ 185 por noite para dois hóspedes, o que é elevado para este hotel: cerca de 25% acima da sua média US$ 148 nos últimos 60 dias. A maioria das noites nesse período situou-se entre US$ 96 e US$ 291.

Preços para as próximas datas

setembro 2026

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
		1	2	3	4 $296	5 $198
6 $112	7 $203	8 $289	9 $181	10 $101	11 $131	12 $215
13 $99	14 $120	15 $216	16 $206	17 $152	18 $199	19 $139
20 $93	21 $119	22 $250	23 $189	24 $117	25 $137	26 $163
27 $93	28 $98	29 $150	30 $143

outubro 2026

Mais barato

Mais caro

Preço médio por noite em todas as ofertas, impostos e taxas incluídos.

Preços em USD para 2 hóspedes atualizados diariamente.

Os funcionários da receção irão receber os clientes à chegada. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática.

Terá de pagar a seguinte caução totalmente reembolsável.

Deposit: GBP 50 per accommodation, per stay

Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
No check-in, terá de apresentar identificação oficial com fotografia e um cartão de crédito para a eventualidade de despesas suplementares.
Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
Este alojamento aceita cartões de crédito e cartões de débito; não se aceita numerário
É possível efetuar transações sem numerário
O alojamento dispõe dos seguintes elementos de segurança: extintor e detetor de fumo.
O alojamento indica que segue as práticas de limpeza e desinfeção descritas nas recomendações da ALLSAFE (Accor Hotels).

O alojamento permite a estadia grátis de até 2 crianças com idade igual ou inferior a 15 anos, desde que ocupem o mesmo quarto que os pais ou responsáveis e utilize as camas existentes.
O alojamento dispõe de quartos contíguos/comunicantes, sujeitos a disponibilidade. Contacte diretamente o alojamento através do número de telefone incluído na confirmação de reserva.
Disponibilização de opções de pagamento sem numerário em todas as transações.
O alojamento disponibiliza check-in sem contacto e check-out sem contacto.
Este alojamento aberto à comunidade LGBTQ+ aceita clientes de qualquer orientação sexual e identidade de género.

Tarifa de pequeno-almoço buffet: de 21 GBP a 21 GBP por pessoa (valores aproximados)
Tarifa de estacionamento: 15 GBP por noite
Estadia de animais de estimação: 15 GBP por animal, por noite
Os animais de serviço estão isentos de taxas

A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.