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Four Points by Sheraton Kigali

From

235 US$

/ noche

Four Points by Sheraton Kigali - Image 1

Four Points by Sheraton Kigali - Habitación

Four Points by Sheraton Kigali - Habitación

Four Points by Sheraton Kigali - Recepción

Four Points by Sheraton Kigali - Piscina

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From

235 US$

/ noche

Acerca de esta propiedad

Aprovecha las instalaciones recreativas, que incluyen una piscina al aire libre y gimnasio abierto las 24 horas. Otros servicios de este hotel incluyen conexión a Internet wifi gratis, servicios de conserjería y servicio de celebración de b...

Servicios

Aprovecha las instalaciones recreativas, que incluyen una piscina al aire libre y gimnasio abierto las 24 horas. Otros servicios de este hotel incluyen conexión a Internet wifi gratis, servicios de conserjería y servicio de celebración de bodas.

Servicios empresariales

Tendrás tintorería, un servicio de recepción las 24 horas y atención multilingüe a tu disposición. Pagando un pequeño suplemento podrás aprovechar prestaciones como servicio de transporte al aeropuerto (ida y vuelta) disponible 24 horas y aparcamiento sin asistencia gratuito.

Comida

En este hotel tienes un restaurante y una cafetería a tu disposición para comer algo. Relájate con un buen refresco en uno de los 2 bares con salón. Se ofrece un desayuno bufé todos los días de 06:00 a 10:30 con un coste adicional.

Habitaciones

Te sentirás como en tu propia casa en cualquiera de las 154 habitaciones con aire acondicionado, minibar y televisión LCD. La conexión wifi gratis te mantendrá en contacto con los tuyos. Además, podrás disfrutar de canales por satélite. El baño privado con bañera o ducha está provisto de artículos de higiene personal gratuitos y secadores de pelo. Entre las comodidades, se incluyen caja fuerte (cabe un portátil), escritorio y teléfono.

Ubicación

Si decides alojarte en Four Points by Sheraton Kigali, te encontrarás en una fantástica zona de Kigali (Kiyovu) y apenas te separarán cinco minutos en coche de Centro comercial Union Trade Center y Museo de Historia Natural de la Casa Kandt. Además, este hotel se encuentra a 3 km de Club Rafiki y a 3,8 km de Mercado de Ryi'nyamirambo.

Qué hay cerca

Centro comercial Union Trade Center(0.7 millas)
Museo de Historia Natural de la Casa Kandt(1.1 millas)
Club Rafiki(1.6 millas)
Mercado de Ryi'nyamirambo(2 millas)
Mercado Gikondo(2.4 millas)
Estadio Nyamirambo(2.6 millas)
Centro de Artes Niyo(2.9 millas)
Hablando a Través del Arte(3.1 millas)
Centro comercial Kigali Heights(3.8 millas)
Centro de Arte Inema(3.9 millas)
Centro de convenciones de Kigali(4 millas)
Universidad de Kigali(4 millas)
Centro de Negocios de Kigali(4.1 millas)
Ivuka Arts Kigali(4.1 millas)
Centro de Recreación Fazenda Sengha(4.2 millas)
El aeropuerto más práctico para llegar a Four Points by Sheraton Kigali se encuentra en Kigali (KGL-A. Internacional de Kigali)(7.4 millas)

Aparcamiento
Traslados al aeropuerto
Restaurante
Piscina
Centro de negocios
Servicio de habitaciones

Ubicación

KN3 Avenue, Nyarugenge District, Ruanda

Centro comercial Union Trade Center (0.7 millas)

Museo de Historia Natural de la Casa Kandt (1.1 millas)

Club Rafiki (1.6 millas)

Mercado de Ryi'nyamirambo (2 millas)

Mercado Gikondo (2.4 millas)

Estadio Nyamirambo (2.6 millas)

Más información sobre la ubicación

Opciones de habitación

9

Habitación, 1 cama de matrimonio grande

Detalles de la oferta

1 Cama Doble Extragrande

Capacidad: 2

280 ft²

Aire acondicionado

Calefacción

Conexión Wi-Fi (gratuita)

7

Habitación, 2 camas dobles

Detalles de la oferta

2 Camas Dobles

Capacidad: 3

280 ft²

Aire acondicionado

Calefacción

Conexión Wi-Fi (gratuita)

9

Suite junior, 1 cama de matrimonio grande (View)

Detalles de la oferta

1 Cama Doble Extragrande

Capacidad: 2

388 ft²

Aire acondicionado

Calefacción

Conexión Wi-Fi (gratuita)

9

Habitación Deluxe, 1 cama de matrimonio grande (View)

Detalles de la oferta

1 Cama Doble Extragrande

Capacidad: 2

Aire acondicionado

Calefacción

Conexión Wi-Fi (gratuita)

Reseñas de los huéspedes sobre Four Points by Sheraton Kigali

8.9

Fabuloso

Basado en 391 comentarios verificados

Opiniones de los huéspedes

Resumen generado por IA en función de reseñas recientes de los huéspedes.

En Four Points by Sheraton Kigali, los viajeros destacan constantemente una atención cálida y excepcional, espacios muy limpios y una ubicación céntrica y conveniente. Muchos disfrutan del buffet de desayuno y las habitaciones cómodas, así como de servicios útiles como piscina, gimnasio y bar en la terraza.

Más información

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Opiniones de los huéspedes

En Four Points by Sheraton Kigali, los viajeros destacan constantemente una atención cálida y excepcional, espacios muy limpios y una ubicación céntrica y conveniente. Muchos disfrutan del buffet de desayuno y las habitaciones cómodas, así como de servicios útiles como piscina, gimnasio y bar en la terraza.

Algunos comentarios aislados mencionan ruido nocturno, fluctuaciones en la temperatura de la ducha, un ambiente limitado en la piscina o costos de taxi elevados. Espere una base elegante y acogedora en Kigali.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Instalaciones

Las instalaciones incluyen piscina, gimnasio y restaurantes en el lugar; varios huéspedes disfrutaron de la piscina y el bar en la terraza. Se mencionó el acceso al spa Marriott cercano, y un huésped sugirió que el área de la piscina podría mejorarse un poco.

Reseñas de huéspedes relacionadas

10

Alison

24 ago 2024

·

Se alojó 3 noches

Centrally located hotel with the most fabulous team of staff - nothing was too much trouble. Great food at the Coco Fizz pool bar and a really great city tour organised for us by Queen. We would have no hesitation in returning when and if we come back to Kigali

Centrally located hotel with the most fabulous team of staff - nothing was too much trouble. Great food at the Coco Fizz pool bar and a really great city tour organised for us by Queen. We would have no hesitation in returning when and if we come back to Kigali

10

Pascal

6 feb 2024

·

Se alojó 2 noches

Great Value for Money, excellent service and facilities

Great Value for Money, excellent service and facilities

10

John

29 dic 2024

·

Se alojó 2 noches

Beautiful property with gym, pool, restaurants. Food was good. Room was comfortable. Staff was excellent !

Beautiful property with gym, pool, restaurants. Food was good. Room was comfortable. Staff was excellent !

10

Dominique

12 oct 2025

·

Se alojó 8 noches

We had a work meeting and staff very kind and helpful. They agreed to reimburse us one night so that we could do an unplanned 2-day safari. Good was excellent and room well appointed.

We had a work meeting and staff very kind and helpful. They agreed to reimburse us one night so that we could do an unplanned 2-day safari. Good was excellent and room well appointed.

10

Jill

2 ago 2025

·

Se alojó 5 noches

Would have liked to know guests had access to the marriot spa. Did not know that until my last day.

Would have liked to know guests had access to the marriot spa. Did not know that until my last day.

10

SIMON WAI HON

16 ago 2024

·

Se alojó 1 noche

Rooms are huge and in excellent condition, as I shared with one of the staff that it should be a 5-star property (and she agreed). Breakfast buffet spread was excellent too. Staff were all nice and friendly. The pool area could do a little sprucing up though. But overall, I would definitely stay here again.

Rooms are huge and in excellent condition, as I shared with one of the staff that it should be a 5-star property (and she agreed). Breakfast buffet spread was excellent too. Staff were all nice and friendly. The pool area could do a little sprucing up though. But overall, I would definitely stay here again.

10

kevin

27 dic 2023

·

Se alojó 4 noches

This was an excellent hotel. The rooms were like new. The staff were very pleasant and gave me excellent service. The food in the bar and restaurant was very good.

This was an excellent hotel. The rooms were like new. The staff were very pleasant and gave me excellent service. The food in the bar and restaurant was very good.

10

Lisa

12 ago 2023

·

Se alojó 14 noches

We have never enjoyed a hotel stay as much as we did at Four Points Kigali. From the moment we arrived the staff was so warm and accommodating. They treated us like family during the stay and checked in with us daily to see if we needed anything. From Queen in customer relations, to Pascal in dining, Aymen and his team preparing that amazing breakfast buffet, Lydia and Valentine who took care of us in the mornings, John who supplied us with the best cappuccinos and spiced ginger teas and Innocent who kept our room spotless and supplied us with plenty of water, and SO many more, we felt very well cared for. We also loved the heated pool! The stay was fantastic.

We have never enjoyed a hotel stay as much as we did at Four Points Kigali. From the moment we arrived the staff was so warm and accommodating. They treated us like family during the stay and checked in with us daily to see if we needed anything. From Queen in customer relations, to Pascal in dining, Aymen and his team preparing that amazing breakfast buffet, Lydia and Valentine who took care of us in the mornings, John who supplied us with the best cappuccinos and spiced ginger teas and Innocent who kept our room spotless and supplied us with plenty of water, and SO many more, we felt very well cared for. We also loved the heated pool! The stay was fantastic.

8

Frederick

18 jul 2022

·

Se alojó 1 noche

Brand new hotel…opened June 2022. Large room…twin beds were double rather than single so very comfortable. Pool and gym not open yet but we were allowed to use the facilities at the Marriott across the road which was excellent. Location excellent…short walk to the business part of the city and some markets. Good breakfast spread. Excellent customer service. We were offered a 3pm late checkout as our flight was in the evening.

Brand new hotel…opened June 2022. Large room…twin beds were double rather than single so very comfortable. Pool and gym not open yet but we were allowed to use the facilities at the Marriott across the road which was excellent. Location excellent…short walk to the business part of the city and some markets. Good breakfast spread. Excellent customer service. We were offered a 3pm late checkout as our flight was in the evening.

8

glen

31 ago 2025

·

Se alojó 1 noche

Respectable business hotel with large terrace bar. Very noisy the night we stayed, we asked to be moved to a room on the other side of the hotel and it was much quieter.

Respectable business hotel with large terrace bar. Very noisy the night we stayed, we asked to be moved to a room on the other side of the hotel and it was much quieter.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Limpieza

Las habitaciones y las áreas comunes están consistentemente muy limpias, con un servicio de limpieza que mantiene los espacios impecables y bien mantenidos.

Reseñas de huéspedes relacionadas

8

Busisa

27 dic 2023

·

Se alojó 4 noches

Friendly staff, clean rooms great for the family

Friendly staff, clean rooms great for the family

8

Bruce

30 abr 2024

·

Se alojó 1 noche

Property is very clean and staff are super nice.

Property is very clean and staff are super nice.

10

marguerite

2 ene 2023

·

Se alojó 19.358 noches

The staff is your greatest asset. We had just returned from Uganda gorilla trekking. They arranged for our very dirty shoes to be cleaned and ready for our early morning departure the next day. Our meal in the dining room was delicious. Our room was spotless and very well equipped. I will gladly recommend this hotel to my friends who visit your beautiful city of Kigali!

The staff is your greatest asset. We had just returned from Uganda gorilla trekking. They arranged for our very dirty shoes to be cleaned and ready for our early morning departure the next day. Our meal in the dining room was delicious. Our room was spotless and very well equipped. I will gladly recommend this hotel to my friends who visit your beautiful city of Kigali!

10

ANTHONY

1 mar 2024

·

Se alojó 5 noches

The staff were so friendly and ready to help, the room super clean and food was good. Definitely i will be back.

The staff were so friendly and ready to help, the room super clean and food was good. Definitely i will be back.

10

Charles

25 sept 2023

·

Se alojó 7 noches

The staff are very helpful, friendly and courteous. The rooms are spacious and clean. More than enough drinking water was supplied daily.

The staff are very helpful, friendly and courteous. The rooms are spacious and clean. More than enough drinking water was supplied daily.

10

Dominique

31 mar 2025

·

Se alojó 5 noches

The staff and service at this hotel were top notch - so pleasant and helpful. The property was very clean and had an necessary amenities. The hotel is also very centrally located, making getting around the city a breeze. The only thing that requires improvement, from my perspective, is adjusting the water temperature in the shower as the flow is not consistent (scalding one moment, cold the next). On the plus side, water pressure was excellent.

The staff and service at this hotel were top notch - so pleasant and helpful. The property was very clean and had an necessary amenities. The hotel is also very centrally located, making getting around the city a breeze. The only thing that requires improvement, from my perspective, is adjusting the water temperature in the shower as the flow is not consistent (scalding one moment, cold the next). On the plus side, water pressure was excellent.

10

kevin

27 dic 2023

·

Se alojó 4 noches

This was an excellent hotel. The rooms were like new. The staff were very pleasant and gave me excellent service. The food in the bar and restaurant was very good.

This was an excellent hotel. The rooms were like new. The staff were very pleasant and gave me excellent service. The food in the bar and restaurant was very good.

10

Lisa

12 ago 2023

·

Se alojó 14 noches

We have never enjoyed a hotel stay as much as we did at Four Points Kigali. From the moment we arrived the staff was so warm and accommodating. They treated us like family during the stay and checked in with us daily to see if we needed anything. From Queen in customer relations, to Pascal in dining, Aymen and his team preparing that amazing breakfast buffet, Lydia and Valentine who took care of us in the mornings, John who supplied us with the best cappuccinos and spiced ginger teas and Innocent who kept our room spotless and supplied us with plenty of water, and SO many more, we felt very well cared for. We also loved the heated pool! The stay was fantastic.

We have never enjoyed a hotel stay as much as we did at Four Points Kigali. From the moment we arrived the staff was so warm and accommodating. They treated us like family during the stay and checked in with us daily to see if we needed anything. From Queen in customer relations, to Pascal in dining, Aymen and his team preparing that amazing breakfast buffet, Lydia and Valentine who took care of us in the mornings, John who supplied us with the best cappuccinos and spiced ginger teas and Innocent who kept our room spotless and supplied us with plenty of water, and SO many more, we felt very well cared for. We also loved the heated pool! The stay was fantastic.

10

Kristina

28 jun 2025

·

Se alojó 1 noche

Loved this place! Staff was amazing and the breakfast buffet was delicious! Room was very clean!

Loved this place! Staff was amazing and the breakfast buffet was delicious! Room was very clean!

10

Laurence

29 jun 2025

·

Se alojó 1 noche

The hotel was great, but the staff was AMAZING! Everywhere we went in the hotel, the staff was kind, helpful and so very welcoming. Breakfast was excellent and the room was very clean and comfortable.

The hotel was great, but the staff was AMAZING! Everywhere we went in the hotel, the staff was kind, helpful and so very welcoming. Breakfast was excellent and the room was very clean and comfortable.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Habitaciones

Las habitaciones son generalmente cómodas, a menudo espaciosas o recién renovadas y bien equipadas. Algunos huéspedes señalaron habitaciones pequeñas, por debajo de las expectativas, ruido nocturno ocasional o una temperatura de ducha inconsistente.

Reseñas de huéspedes relacionadas

6

IAN

6 jun 2025

·

Se alojó 1 noche

Comfortable

Comfortable

10

Charles

25 sept 2023

·

Se alojó 7 noches

The staff are very helpful, friendly and courteous. The rooms are spacious and clean. More than enough drinking water was supplied daily.

The staff are very helpful, friendly and courteous. The rooms are spacious and clean. More than enough drinking water was supplied daily.

10

John

29 dic 2024

·

Se alojó 2 noches

Beautiful property with gym, pool, restaurants. Food was good. Room was comfortable. Staff was excellent !

Beautiful property with gym, pool, restaurants. Food was good. Room was comfortable. Staff was excellent !

8

Boubacar

25 sept 2023

·

Se alojó 1 noche

Rooms are cleaned but very small space

Rooms are cleaned but very small space

10

Dominique

12 oct 2025

·

Se alojó 8 noches

We had a work meeting and staff very kind and helpful. They agreed to reimburse us one night so that we could do an unplanned 2-day safari. Good was excellent and room well appointed.

We had a work meeting and staff very kind and helpful. They agreed to reimburse us one night so that we could do an unplanned 2-day safari. Good was excellent and room well appointed.

6

Lynn

25 ago 2022

·

Se alojó 1 noche

The quality of the room was below the expected

The quality of the room was below the expected

10

SIMON WAI HON

16 ago 2024

·

Se alojó 1 noche

Rooms are huge and in excellent condition, as I shared with one of the staff that it should be a 5-star property (and she agreed). Breakfast buffet spread was excellent too. Staff were all nice and friendly. The pool area could do a little sprucing up though. But overall, I would definitely stay here again.

Rooms are huge and in excellent condition, as I shared with one of the staff that it should be a 5-star property (and she agreed). Breakfast buffet spread was excellent too. Staff were all nice and friendly. The pool area could do a little sprucing up though. But overall, I would definitely stay here again.

10

Dominique

31 mar 2025

·

Se alojó 5 noches

The staff and service at this hotel were top notch - so pleasant and helpful. The property was very clean and had an necessary amenities. The hotel is also very centrally located, making getting around the city a breeze. The only thing that requires improvement, from my perspective, is adjusting the water temperature in the shower as the flow is not consistent (scalding one moment, cold the next). On the plus side, water pressure was excellent.

The staff and service at this hotel were top notch - so pleasant and helpful. The property was very clean and had an necessary amenities. The hotel is also very centrally located, making getting around the city a breeze. The only thing that requires improvement, from my perspective, is adjusting the water temperature in the shower as the flow is not consistent (scalding one moment, cold the next). On the plus side, water pressure was excellent.

10

kevin

27 dic 2023

·

Se alojó 4 noches

This was an excellent hotel. The rooms were like new. The staff were very pleasant and gave me excellent service. The food in the bar and restaurant was very good.

This was an excellent hotel. The rooms were like new. The staff were very pleasant and gave me excellent service. The food in the bar and restaurant was very good.

8

glen

31 ago 2025

·

Se alojó 1 noche

Respectable business hotel with large terrace bar. Very noisy the night we stayed, we asked to be moved to a room on the other side of the hotel and it was much quieter.

Respectable business hotel with large terrace bar. Very noisy the night we stayed, we asked to be moved to a room on the other side of the hotel and it was much quieter.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El servicio es sobresaliente: el personal se describe repetidamente como amable, atento y dispuesto a ayudar, con un registro de entrada y salida eficiente y un trato atento a las peticiones especiales.

Reseñas de huéspedes relacionadas

10

Faye

17 jul 2025

·

Se alojó 4 noches

I greatly enjoyed my stay at Four Points. The staff were very attentive and went out of their way to make my stay comfortable. I was traveling without my baby and they went out of their way to accommodate me storing milk for my child. I greatly appreciate everyone at Four Points

I greatly enjoyed my stay at Four Points. The staff were very attentive and went out of their way to make my stay comfortable. I was traveling without my baby and they went out of their way to accommodate me storing milk for my child. I greatly appreciate everyone at Four Points

10

marguerite

2 ene 2023

·

Se alojó 19.358 noches

The staff is your greatest asset. We had just returned from Uganda gorilla trekking. They arranged for our very dirty shoes to be cleaned and ready for our early morning departure the next day. Our meal in the dining room was delicious. Our room was spotless and very well equipped. I will gladly recommend this hotel to my friends who visit your beautiful city of Kigali!

The staff is your greatest asset. We had just returned from Uganda gorilla trekking. They arranged for our very dirty shoes to be cleaned and ready for our early morning departure the next day. Our meal in the dining room was delicious. Our room was spotless and very well equipped. I will gladly recommend this hotel to my friends who visit your beautiful city of Kigali!

10

Alison

24 ago 2024

·

Se alojó 3 noches

Centrally located hotel with the most fabulous team of staff - nothing was too much trouble. Great food at the Coco Fizz pool bar and a really great city tour organised for us by Queen. We would have no hesitation in returning when and if we come back to Kigali

Centrally located hotel with the most fabulous team of staff - nothing was too much trouble. Great food at the Coco Fizz pool bar and a really great city tour organised for us by Queen. We would have no hesitation in returning when and if we come back to Kigali

10

Sandeep

4 ago 2024

·

Se alojó 3 noches

Staff and management (Teddy) went above and beyond to make our stay comfortable. A small issue was handled well and surpassed our expectation. We are grateful to all the friendly and welcoming staff at this property. Thank you!

Staff and management (Teddy) went above and beyond to make our stay comfortable. A small issue was handled well and surpassed our expectation. We are grateful to all the friendly and welcoming staff at this property. Thank you!

10

Itziar

29 jun 2024

·

Se alojó 1 noche

Check in with Jusua was very quick and friendly he took care to expedite process since we arrived in the middle of the night and we wanted to sleep. Breakfast had a great variety and was plentiful. Staff were really nice and service was efficient. Check out was a breeze. 15 min from the airport.

Check in with Jusua was very quick and friendly he took care to expedite process since we arrived in the middle of the night and we wanted to sleep. Breakfast had a great variety and was plentiful. Staff were really nice and service was efficient. Check out was a breeze. 15 min from the airport.

10

Dominique

31 mar 2025

·

Se alojó 5 noches

The staff and service at this hotel were top notch - so pleasant and helpful. The property was very clean and had an necessary amenities. The hotel is also very centrally located, making getting around the city a breeze. The only thing that requires improvement, from my perspective, is adjusting the water temperature in the shower as the flow is not consistent (scalding one moment, cold the next). On the plus side, water pressure was excellent.

The staff and service at this hotel were top notch - so pleasant and helpful. The property was very clean and had an necessary amenities. The hotel is also very centrally located, making getting around the city a breeze. The only thing that requires improvement, from my perspective, is adjusting the water temperature in the shower as the flow is not consistent (scalding one moment, cold the next). On the plus side, water pressure was excellent.

10

Kristina

28 jun 2025

·

Se alojó 1 noche

Stayed there for two nights and the staff was amazing! Helpful in finding me restaurants and a private car. I left for a few nights and needed a place to take a shower before our long flight to America and they allowed me to come back over and shower. Staff was very nice and the breakfast was the best breakfast buffet I have ever had. Price was great too!

Stayed there for two nights and the staff was amazing! Helpful in finding me restaurants and a private car. I left for a few nights and needed a place to take a shower before our long flight to America and they allowed me to come back over and shower. Staff was very nice and the breakfast was the best breakfast buffet I have ever had. Price was great too!

10

Devan

14 nov 2023

·

Se alojó 2 noches

The staff were absolutely amazing. Incredibly attentive and went out of their way to be helpful. The manage was exceptional and clearly staff are well led

The staff were absolutely amazing. Incredibly attentive and went out of their way to be helpful. The manage was exceptional and clearly staff are well led

10

Jose

10 mar 2025

·

Se alojó 4 noches

Staff super nice and helpful, breakfast really good, hotel itself very good with good services

Staff super nice and helpful, breakfast really good, hotel itself very good with good services

10

Laurence

29 jun 2025

·

Se alojó 1 noche

The hotel was great, but the staff was AMAZING! Everywhere we went in the hotel, the staff was kind, helpful and so very welcoming. Breakfast was excellent and the room was very clean and comfortable.

The hotel was great, but the staff was AMAZING! Everywhere we went in the hotel, the staff was kind, helpful and so very welcoming. Breakfast was excellent and the room was very clean and comfortable.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Ubicación

Céntrico y conveniente para moverse por Kigali, cerca de zonas de negocios y mercados, y a unos 15 minutos del aeropuerto.

Reseñas de huéspedes relacionadas

10

Alison

24 ago 2024

·

Se alojó 3 noches

Centrally located hotel with the most fabulous team of staff - nothing was too much trouble. Great food at the Coco Fizz pool bar and a really great city tour organised for us by Queen. We would have no hesitation in returning when and if we come back to Kigali

Centrally located hotel with the most fabulous team of staff - nothing was too much trouble. Great food at the Coco Fizz pool bar and a really great city tour organised for us by Queen. We would have no hesitation in returning when and if we come back to Kigali

10

Itziar

29 jun 2024

·

Se alojó 1 noche

Check in with Jusua was very quick and friendly he took care to expedite process since we arrived in the middle of the night and we wanted to sleep. Breakfast had a great variety and was plentiful. Staff were really nice and service was efficient. Check out was a breeze. 15 min from the airport.

Check in with Jusua was very quick and friendly he took care to expedite process since we arrived in the middle of the night and we wanted to sleep. Breakfast had a great variety and was plentiful. Staff were really nice and service was efficient. Check out was a breeze. 15 min from the airport.

10

Dobbie

7 feb 2024

·

Se alojó 3 noches

Excellent hotel to stay if you are in Kigali convenient to nearly everything.

Excellent hotel to stay if you are in Kigali convenient to nearly everything.

8

Duncan

17 may 2024

·

Se alojó 2 noches

The staff were very warm , breakfast was sumptous and the rooms were good .The location is very good as well .

The staff were very warm , breakfast was sumptous and the rooms were good .The location is very good as well .

10

Dominique

31 mar 2025

·

Se alojó 5 noches

The staff and service at this hotel were top notch - so pleasant and helpful. The property was very clean and had an necessary amenities. The hotel is also very centrally located, making getting around the city a breeze. The only thing that requires improvement, from my perspective, is adjusting the water temperature in the shower as the flow is not consistent (scalding one moment, cold the next). On the plus side, water pressure was excellent.

The staff and service at this hotel were top notch - so pleasant and helpful. The property was very clean and had an necessary amenities. The hotel is also very centrally located, making getting around the city a breeze. The only thing that requires improvement, from my perspective, is adjusting the water temperature in the shower as the flow is not consistent (scalding one moment, cold the next). On the plus side, water pressure was excellent.

10

Martin

4 ago 2024

·

Se alojó 2 noches

Good central location. Excellent staff.

Good central location. Excellent staff.

8

Frederick

18 jul 2022

·

Se alojó 1 noche

Brand new hotel…opened June 2022. Large room…twin beds were double rather than single so very comfortable. Pool and gym not open yet but we were allowed to use the facilities at the Marriott across the road which was excellent. Location excellent…short walk to the business part of the city and some markets. Good breakfast spread. Excellent customer service. We were offered a 3pm late checkout as our flight was in the evening.

Brand new hotel…opened June 2022. Large room…twin beds were double rather than single so very comfortable. Pool and gym not open yet but we were allowed to use the facilities at the Marriott across the road which was excellent. Location excellent…short walk to the business part of the city and some markets. Good breakfast spread. Excellent customer service. We were offered a 3pm late checkout as our flight was in the evening.

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

El desayuno recibe muchos elogios por su calidad, variedad y café, y a muchos les encantó la comida en el lugar y el bar de la piscina. Una reseña encontró que los restaurantes del hotel, especialmente las opciones indias, eran mediocres.

Reseñas de huéspedes relacionadas

8

Paul

18 nov 2025

·

Se alojó 6 noches

Friendly staff Fantastic poached eggs Great coffee

Friendly staff Fantastic poached eggs Great coffee

10

Alison

24 ago 2024

·

Se alojó 3 noches

Centrally located hotel with the most fabulous team of staff - nothing was too much trouble. Great food at the Coco Fizz pool bar and a really great city tour organised for us by Queen. We would have no hesitation in returning when and if we come back to Kigali

Centrally located hotel with the most fabulous team of staff - nothing was too much trouble. Great food at the Coco Fizz pool bar and a really great city tour organised for us by Queen. We would have no hesitation in returning when and if we come back to Kigali

10

John

29 dic 2024

·

Se alojó 2 noches

Beautiful property with gym, pool, restaurants. Food was good. Room was comfortable. Staff was excellent !

Beautiful property with gym, pool, restaurants. Food was good. Room was comfortable. Staff was excellent !

10

Kristina

28 jun 2025

·

Se alojó 1 noche

Stayed there for two nights and the staff was amazing! Helpful in finding me restaurants and a private car. I left for a few nights and needed a place to take a shower before our long flight to America and they allowed me to come back over and shower. Staff was very nice and the breakfast was the best breakfast buffet I have ever had. Price was great too!

Stayed there for two nights and the staff was amazing! Helpful in finding me restaurants and a private car. I left for a few nights and needed a place to take a shower before our long flight to America and they allowed me to come back over and shower. Staff was very nice and the breakfast was the best breakfast buffet I have ever had. Price was great too!

10

Venkatesh

1 may 2024

·

Se alojó 3 noches

There is lot of room to improve in Food quality and taste. Restaurants inhouse are just mediocre. I suggest they bring in some good chefs to add variety. As an Indian, I did not like any Indian inhouse cuisine. I had to order both meals from Khana Kazana

There is lot of room to improve in Food quality and taste. Restaurants inhouse are just mediocre. I suggest they bring in some good chefs to add variety. As an Indian, I did not like any Indian inhouse cuisine. I had to order both meals from Khana Kazana

10

kevin

27 dic 2023

·

Se alojó 4 noches

This was an excellent hotel. The rooms were like new. The staff were very pleasant and gave me excellent service. The food in the bar and restaurant was very good.

This was an excellent hotel. The rooms were like new. The staff were very pleasant and gave me excellent service. The food in the bar and restaurant was very good.

10

Lisa

12 ago 2023

·

Se alojó 14 noches

We have never enjoyed a hotel stay as much as we did at Four Points Kigali. From the moment we arrived the staff was so warm and accommodating. They treated us like family during the stay and checked in with us daily to see if we needed anything. From Queen in customer relations, to Pascal in dining, Aymen and his team preparing that amazing breakfast buffet, Lydia and Valentine who took care of us in the mornings, John who supplied us with the best cappuccinos and spiced ginger teas and Innocent who kept our room spotless and supplied us with plenty of water, and SO many more, we felt very well cared for. We also loved the heated pool! The stay was fantastic.

We have never enjoyed a hotel stay as much as we did at Four Points Kigali. From the moment we arrived the staff was so warm and accommodating. They treated us like family during the stay and checked in with us daily to see if we needed anything. From Queen in customer relations, to Pascal in dining, Aymen and his team preparing that amazing breakfast buffet, Lydia and Valentine who took care of us in the mornings, John who supplied us with the best cappuccinos and spiced ginger teas and Innocent who kept our room spotless and supplied us with plenty of water, and SO many more, we felt very well cared for. We also loved the heated pool! The stay was fantastic.

10

chris

21 feb 2025

·

Se alojó 1 noche

Excellent service, good food options

Excellent service, good food options

10

Kristina

28 jun 2025

·

Se alojó 1 noche

Loved this place! Staff was amazing and the breakfast buffet was delicious! Room was very clean!

Loved this place! Staff was amazing and the breakfast buffet was delicious! Room was very clean!

10

Laurence

29 jun 2025

·

Se alojó 1 noche

The hotel was great, but the staff was AMAZING! Everywhere we went in the hotel, the staff was kind, helpful and so very welcoming. Breakfast was excellent and the room was very clean and comfortable.

The hotel was great, but the staff was AMAZING! Everywhere we went in the hotel, the staff was kind, helpful and so very welcoming. Breakfast was excellent and the room was very clean and comfortable.

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

6

Yakup

20 jul 2026

·

Se alojó 1 noche

I stayed at Four Points by Sheraton Kigali for one night after a long flight home. I had wanted to experience this hotel for some time, but unfortunately, the overall stay was rather disappointing. I would first like to thank the receptionist who handled our check-in. He was efficient, courteous, and kindly arranged a late check-out for us, which was greatly appreciated. However, my first impressions of the hotel were not very positive. There is a bar near the entrance, which we were told closed at 11:00 p.m. Yet when we returned at around 2:00 a.m., several staff members were still gathered in the area chatting among themselves, while the floors appeared dirty and unattended. The corridor on the floor where we stayed had a very unpleasant smell coming from the carpet. The carpet also looked visibly dirty and in need of proper cleaning or replacement. The room itself was comfortable, particularly the bed, but the bathroom was not maintained to the standard I would expect from a Four Points property. The biggest disappointment, however, was breakfast. The waiters were friendly and the coffee was very good, but the buffet was poorly maintained. Several items were not replenished promptly, the boiled eggs were heavily overcooked, and I had to wait around ten minutes for just two slices of cheese because the station had been left empty. Overall, I was not satisfied with my stay and would probably not choose to stay here again.

I stayed at Four Points by Sheraton Kigali for one night after a long flight home. I had wanted to experience this hotel for some time, but unfortunately, the overall stay was rather disappointing. I would first like to thank the receptionist who handled our check-in. He was efficient, courteous, and kindly arranged a late check-out for us, which was greatly appreciated. However, my first impressions of the hotel were not very positive. There is a bar near the entrance, which we were told closed at 11:00 p.m. Yet when we returned at around 2:00 a.m., several staff members were still gathered in the area chatting among themselves, while the floors appeared dirty and unattended. The corridor on the floor where we stayed had a very unpleasant smell coming from the carpet. The carpet also looked visibly dirty and in need of proper cleaning or replacement. The room itself was comfortable, particularly the bed, but the bathroom was not maintained to the standard I would expect from a Four Points property. The biggest disappointment, however, was breakfast. The waiters were friendly and the coffee was very good, but the buffet was poorly maintained. Several items were not replenished promptly, the boiled eggs were heavily overcooked, and I had to wait around ten minutes for just two slices of cheese because the station had been left empty. Overall, I was not satisfied with my stay and would probably not choose to stay here again.

10

Jinseong

10 jun 2026

·

Se alojó 2 noches

다음엔 가족과 함께 머물고

다음엔 가족과 함께 머물고

8

layo

2 abr 2026

·

Se alojó 3 noches

The overall ambience at the hotel was easy going and peaceful.Breakfast was varied and interesting. My room was spotless and the cleaners made some adorable shapes out of my towels when they changed them Only minor gripe was there was insufficient areas down in reception to either sit down and chat or do some work- unless you went to the onsite coffee shop.

The overall ambience at the hotel was easy going and peaceful.Breakfast was varied and interesting. My room was spotless and the cleaners made some adorable shapes out of my towels when they changed them Only minor gripe was there was insufficient areas down in reception to either sit down and chat or do some work- unless you went to the onsite coffee shop.

10

Sani

4 mar 2026

·

Se alojó 5 noches

Homely home

Homely home

8

Paul

18 nov 2025

·

Se alojó 6 noches

Friendly staff Fantastic poached eggs Great coffee

Friendly staff Fantastic poached eggs Great coffee

Política del establecimiento

Instrucciones para la entrada

Todo lo que necesitas saber para hacer el check-in sin problemas.

Entrada

Salida

De 15:00 a 23:59

Antes de la(s) 12:00

Interesante

Políticas e información adicionales sobre esta propiedad.

Extras opcionales

Servicios adicionales de pago que puedes solicitar.

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Precios para las próximas fechas

octubre 2026

noviembre 2026

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Precio medio por noche de las ofertas, con impuestos y tarifas.

Precios en USD para 2 huéspedes, actualizados a diario.