HB Bonomelli 15

Es un subsuelo,(nunca me lo dijeron) que da a la calle, acceso por escsleras, poca luz, cama muy baja con colchon vencido, sin cubiertos, olor a sotano y a baño del triturador. Buena ubicacion, para pasear por la ciudad y acceso al tren, muchos comercios cerca, bien el agua caliente. Adecuado si el precio fuera un poco mas economico.

La camera era in uno scantinato, caloriferi spenti, arredamento indecente. L’unica coperta disponibile sembrava provenire dalla seconda guerra mondiale, gli accessori in metallo del bagno tutti arrugginiti. Il flessibile della doccia in una condizione spaventosa. L’unica fonte di calore uno split che non ha mai visto manutenzione. Finestra del bagno e della stanza simili a feritoie in stile prigione. É scandaloso che scattino delle foto per pubblicizzare queste realtà che non corrispondono assolutamente alla realtà.

We didn't receive any notification about check-in the night before our arrival, and then for several hours they didn't answer the phone or the line was busy. Finally, we notified Hotels.com, who looked for the owner and within 1 hour they solved it so that we could check in via an external application. It's worth getting to the accommodation early in the evening, there are terrible figures in groups on the street. It's hard to sleep even with earplugs, there's a very busy street right under the window day and night. However, the accommodation was clean and of good quality, equipped with everything. Most attractions and public transport are very close.

The biggest scammer in bergamo. The owner sent me a link to check in but it said "no reservation found". I texted owner, he didn\'t reply. I called, he didn\'t answer. We had to go to milan. The checkin closing time was 8pm. After countless times we called owner again at around 5pm, he picked up. We told him about the link and asked to fix it and if it is okay for us to came a little late. He agreed to it and said I\'ll check link. We were in peace that owner will fix the link and accommodate us when we reach the property. We reached at 9pm. I texted him, and guess what he said ? "I\'m not coming now." We kept trying. My old mother had a knee problem, i sent him countless texts and called him many times. But he didn\'t accommodate us. The link to check in never worked. We spent night out in streets. Next morning we had to book another hotel and we never got our money back.

It was ok. A little dirty. Couldn't find bedding for pull out bed. Duvet had no cover on it. Only one pillow for my two children so I slept without a pillow. All other cushions and bedding were dirty and had stains. Shower looked too dirty to use. No hand wash or coffee but I guess was ok for one night. Would not stay there again